We're looking for a Innovative, organised and resilient Service Manager to join our Mental Health Social Care Services in Tower Hamlets. £43,000.60 per hour annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Tabard Court provides specialist step-down support and accommodation for men with significant mental health needs and offending histories. The working pattern for this role includes; Mon-Fri, 9-5pm with flexible working when required What you'll do: The Service Manager is responsible for the effective management of all aspects of service delivery, including line management of relevant frontline staff and effective management of stakeholder relationships. 1. Service Leadership, Customer Knowledge and Relational Practice Maintain an up-to-date working knowledge of every customer's baseline presentation, communication style, routines, relationships, strengths, vulnerabilities, triggers, early warning signs, protective factors, risk factors, medication arrangements, legal or forensic restrictions and agreed support and risk-management plans. Remain visible and accessible within the service and have sufficient direct contact with customers to identify subtle changes that may not be apparent through scheduled keywork, handovers or electronic records. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: Personal Attributes Ability to lead and motivate staff to deliver excellent services and maintain clear standards in a complex, dynamic environment. Calm, resilient and able to remain thoughtful and professionally boundaried when faced with hostility, threats, conflict, uncertainty or professional disagreement. Practical, logical and well organised, with the ability to manage multiple competing clinical, operational, housing, staffing and contractual priorities. Confident, respectful, articulate and sensitive in communication, with the ability to build trust while maintaining What you'll bring: Essential: Educated to degree level or equivalent experience. Experience of managing contracts and resources and delivering to budget and performance targets. Experience of delivering to housing-management performance targets and managing tenancy sustainment within supported accommodation or a comparable setting. Desirable: CMI/NVQ Level 4 or higher, or equivalent management qualification. Other relevant professional membership or specialist qualification. Formal training in structured professional judgement tools such as HCR-20 or START. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Oct 22, 2026
Full time
We're looking for a Innovative, organised and resilient Service Manager to join our Mental Health Social Care Services in Tower Hamlets. £43,000.60 per hour annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Tabard Court provides specialist step-down support and accommodation for men with significant mental health needs and offending histories. The working pattern for this role includes; Mon-Fri, 9-5pm with flexible working when required What you'll do: The Service Manager is responsible for the effective management of all aspects of service delivery, including line management of relevant frontline staff and effective management of stakeholder relationships. 1. Service Leadership, Customer Knowledge and Relational Practice Maintain an up-to-date working knowledge of every customer's baseline presentation, communication style, routines, relationships, strengths, vulnerabilities, triggers, early warning signs, protective factors, risk factors, medication arrangements, legal or forensic restrictions and agreed support and risk-management plans. Remain visible and accessible within the service and have sufficient direct contact with customers to identify subtle changes that may not be apparent through scheduled keywork, handovers or electronic records. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: Personal Attributes Ability to lead and motivate staff to deliver excellent services and maintain clear standards in a complex, dynamic environment. Calm, resilient and able to remain thoughtful and professionally boundaried when faced with hostility, threats, conflict, uncertainty or professional disagreement. Practical, logical and well organised, with the ability to manage multiple competing clinical, operational, housing, staffing and contractual priorities. Confident, respectful, articulate and sensitive in communication, with the ability to build trust while maintaining What you'll bring: Essential: Educated to degree level or equivalent experience. Experience of managing contracts and resources and delivering to budget and performance targets. Experience of delivering to housing-management performance targets and managing tenancy sustainment within supported accommodation or a comparable setting. Desirable: CMI/NVQ Level 4 or higher, or equivalent management qualification. Other relevant professional membership or specialist qualification. Formal training in structured professional judgement tools such as HCR-20 or START. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning disabilities Social Care Service in Hertfordshire. £29,672.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer; Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating; Supporting the customer in their sensory routine, trialling and testing new sensory experiences; Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way; Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches; Collating a range of behavioural data and essential paperwork to be analysed within our local management structure; Driving the customer's (manual) vehicle to support them to go about their daily life; Communicating with a range of other key stakeholders including social work, psychology and commissioning teams; Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements; This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places; Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming; Is confident enough to try new things and take positive risks on a regular basis; Exudes a warm friendly and fun presence; Prefers working as part of a group or team; Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement; Has a practical and logical mind and is naturally well organised; What you'll bring: Essential: NVQ Level 2 or equivalent Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities Driving licence and a willingness to drive as part of support duties; Desirable: Experience of engaging vulnerable people with complex needs in meaningful activities. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for the full job description
Oct 17, 2026
Full time
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning disabilities Social Care Service in Hertfordshire. £29,672.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer; Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating; Supporting the customer in their sensory routine, trialling and testing new sensory experiences; Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way; Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches; Collating a range of behavioural data and essential paperwork to be analysed within our local management structure; Driving the customer's (manual) vehicle to support them to go about their daily life; Communicating with a range of other key stakeholders including social work, psychology and commissioning teams; Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements; This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places; Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming; Is confident enough to try new things and take positive risks on a regular basis; Exudes a warm friendly and fun presence; Prefers working as part of a group or team; Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement; Has a practical and logical mind and is naturally well organised; What you'll bring: Essential: NVQ Level 2 or equivalent Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities Driving licence and a willingness to drive as part of support duties; Desirable: Experience of engaging vulnerable people with complex needs in meaningful activities. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for the full job description
We're looking for a kind, organised and resilient Support Worker to join our Young People Social Care Service in Bromley. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The working pattern for this role includes; 8 hours per day. Weekend cover included. What you'll do: Building supportive, trusting relationships with customers Working proactively with other members of the team to handle the service caseload and administrative responsibilities Supporting key customers to set personalised goals in the form of a Support Plan Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Proactively manage risk and safety both in and outside of their physical living environment Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community Involving customers in the design, development and delivery of the service Empowering customers to ensure they receive the service and benefits they are entitled to Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Values working collaboratively with young people to ensure the service truly meets their needs. Culturally aware and respectful of the different ways people make sense of their experiences and distress. Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Flexible and able to adapt to changing circumstances in a dynamic, diverse environment. Open to feedback and able to adapt to changing circumstances in a dynamic, diverse environment. What you'll bring: Essential: NVQ Level 3 or equivalent experience in the social care / charity sector / supported housing Desirable Experience working with young people About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Oct 17, 2026
Full time
We're looking for a kind, organised and resilient Support Worker to join our Young People Social Care Service in Bromley. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The working pattern for this role includes; 8 hours per day. Weekend cover included. What you'll do: Building supportive, trusting relationships with customers Working proactively with other members of the team to handle the service caseload and administrative responsibilities Supporting key customers to set personalised goals in the form of a Support Plan Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Proactively manage risk and safety both in and outside of their physical living environment Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community Involving customers in the design, development and delivery of the service Empowering customers to ensure they receive the service and benefits they are entitled to Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Values working collaboratively with young people to ensure the service truly meets their needs. Culturally aware and respectful of the different ways people make sense of their experiences and distress. Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Flexible and able to adapt to changing circumstances in a dynamic, diverse environment. Open to feedback and able to adapt to changing circumstances in a dynamic, diverse environment. What you'll bring: Essential: NVQ Level 3 or equivalent experience in the social care / charity sector / supported housing Desirable Experience working with young people About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Social Care Service in Waltham Forest. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The working pattern for this role is Monday to Sunday - M8, T8, W8, T8, F8, S8, S8 What you'll do: Behaviour Analysis: - You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour - You understand and collaborate with the different support organizations accessible in the community - You will have ability and skill to present and feedback to other professionals in a formal setting - Reports possible cases of abuse, neglect or endangerment appropriately - Actively participates in the reviewing and the designing behavioural interventions plans. - Implements behaviour support plans - Measures goals and objectives of behaviour support plans to ensure they are being met - Communicates with parents and care managers in regard to customer's progress in the absence of management - Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives. - Maintains up to date accurate records of customer's, service being provided and behavioural data This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Exudes a warm friendly presence and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organised - Thrives on change and enjoys dynamic diverse environments - Is confident with high levels of self-esteem - Is respectful, articulate and sensitive in style of communication - Is motivated towards excellence and improvement of personal performance with a can do attitude - Ability to cope positively with challenging and diverse behaviour What you'll bring: Essential: - NVQ Level 2 or equivalent - Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics - Good IT skills - Drivers Desirable: - Experience with PBS Approach About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Oct 15, 2026
Full time
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Social Care Service in Waltham Forest. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The working pattern for this role is Monday to Sunday - M8, T8, W8, T8, F8, S8, S8 What you'll do: Behaviour Analysis: - You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour - You understand and collaborate with the different support organizations accessible in the community - You will have ability and skill to present and feedback to other professionals in a formal setting - Reports possible cases of abuse, neglect or endangerment appropriately - Actively participates in the reviewing and the designing behavioural interventions plans. - Implements behaviour support plans - Measures goals and objectives of behaviour support plans to ensure they are being met - Communicates with parents and care managers in regard to customer's progress in the absence of management - Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives. - Maintains up to date accurate records of customer's, service being provided and behavioural data This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Exudes a warm friendly presence and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organised - Thrives on change and enjoys dynamic diverse environments - Is confident with high levels of self-esteem - Is respectful, articulate and sensitive in style of communication - Is motivated towards excellence and improvement of personal performance with a can do attitude - Ability to cope positively with challenging and diverse behaviour What you'll bring: Essential: - NVQ Level 2 or equivalent - Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics - Good IT skills - Drivers Desirable: - Experience with PBS Approach About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Look Ahead Care Support and Housing
Slough, Berkshire
We're looking for a compassionate and resilient Support Worker's to join our Mental Health service located in Slough. £27,976.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team but is able to work independently Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement What you'll bring: Essential NVQ Level 2/3 or equivalent or experience in the social care/charity sector Practical understanding of mental health conditions and how they impact the life of those affected by them Desirable Experience working in mental health Experience working in supported living schemes Experience dealing with challenging behaviours English in both formal and informal contexts About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Oct 15, 2026
Full time
We're looking for a compassionate and resilient Support Worker's to join our Mental Health service located in Slough. £27,976.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team but is able to work independently Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement What you'll bring: Essential NVQ Level 2/3 or equivalent or experience in the social care/charity sector Practical understanding of mental health conditions and how they impact the life of those affected by them Desirable Experience working in mental health Experience working in supported living schemes Experience dealing with challenging behaviours English in both formal and informal contexts About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We're looking for a kind, compassionate and resilient Senior Support Worker to join our Young People Social Care Service in Tower Hamlet. £31,593.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. As a Senior Support Worker, you will be expected to undertake some duties as part of the management team which may include supporting the team with their responsibilities whilst working flexibly to respond to the needs of your own customer case load. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competencies for this position. The working pattern for this role includes early mornings, evenings and weekends. 2 years experience as a Support Worker preferably with young people. What you'll do: - Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs in a recovery-focussed way - Assessing referrals received by the service, ensuring a rapid response to these - supporting the team to identify and promote positive risk management. - Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns - Inducting new customers, and helping orient them to the community and local area This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - Enjoys social interaction and the company of others, networks in local business community - Approachable and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organised What you'll bring: Essential: - NVQ Level 3 in Health and Social Care or equivalent Desirable: - Previous experience with Look Ahead or another similar provider, in a support worker role. - Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job decription
Oct 15, 2026
Full time
We're looking for a kind, compassionate and resilient Senior Support Worker to join our Young People Social Care Service in Tower Hamlet. £31,593.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. As a Senior Support Worker, you will be expected to undertake some duties as part of the management team which may include supporting the team with their responsibilities whilst working flexibly to respond to the needs of your own customer case load. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competencies for this position. The working pattern for this role includes early mornings, evenings and weekends. 2 years experience as a Support Worker preferably with young people. What you'll do: - Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs in a recovery-focussed way - Assessing referrals received by the service, ensuring a rapid response to these - supporting the team to identify and promote positive risk management. - Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns - Inducting new customers, and helping orient them to the community and local area This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - Enjoys social interaction and the company of others, networks in local business community - Approachable and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organised What you'll bring: Essential: - NVQ Level 3 in Health and Social Care or equivalent Desirable: - Previous experience with Look Ahead or another similar provider, in a support worker role. - Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job decription
We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets. No experience or personal care required, just the right values. £31,748.77 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will: Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis. Act as a positive influence on customers encouraging responsible behaviour and self-reliance to people in the service. Support people in a way that maximises their self-sufficiency and enables them to live independently on returning to their own homes. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager. Carry out initial assessments of potential customers and make decisions over access to the Crisis House Undertake continuous assessment of needs and potential risks & agree levels of support and actions. About you: Promote team ethos and values Positive contribution to team environment What you'll bring: Essential NVQ Level 3 in Health & Social care, or equivalent academic qualification. A minimum of one years' experience of supporting vulnerable adults with mental health / substance use or dual diagnosis needs. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Oct 14, 2026
Full time
We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets. No experience or personal care required, just the right values. £31,748.77 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will: Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis. Act as a positive influence on customers encouraging responsible behaviour and self-reliance to people in the service. Support people in a way that maximises their self-sufficiency and enables them to live independently on returning to their own homes. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager. Carry out initial assessments of potential customers and make decisions over access to the Crisis House Undertake continuous assessment of needs and potential risks & agree levels of support and actions. About you: Promote team ethos and values Positive contribution to team environment What you'll bring: Essential NVQ Level 3 in Health & Social care, or equivalent academic qualification. A minimum of one years' experience of supporting vulnerable adults with mental health / substance use or dual diagnosis needs. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Look Ahead Care Support and Housing
Kingston Upon Thames, Surrey
We're looking for a determined and hardworking Deputy Manager to join our Forensic Mental Health service located in Kingston. £37,226.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The deputy manager will lead the service's daily operational delivery, ensuring each shift is safely staffed, well coordinated and aligned with customers' support, risk, crisis and progression plans. The Deputy Manager supports the Senior Service Manager to translate the service model into consistent frontline practice across High and Low Support. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Plan and manage rotas, shift allocation, leave, bank cover and deployment so the service is safely and effectively staffed. Essential: Experience leading frontline staff in mental health, supported housing, criminal justice, forensic or another complex-needs setting. Desirable: Forensic mental health pathways, restricted-patient arrangements and the interface with probation/MAPPA. Relational security, formulation-informed practice and positive risk-taking in community settings. SWLSTG/FOS processes and the detailed local operating procedure for the pathway. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Oct 14, 2026
Full time
We're looking for a determined and hardworking Deputy Manager to join our Forensic Mental Health service located in Kingston. £37,226.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The deputy manager will lead the service's daily operational delivery, ensuring each shift is safely staffed, well coordinated and aligned with customers' support, risk, crisis and progression plans. The Deputy Manager supports the Senior Service Manager to translate the service model into consistent frontline practice across High and Low Support. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Plan and manage rotas, shift allocation, leave, bank cover and deployment so the service is safely and effectively staffed. Essential: Experience leading frontline staff in mental health, supported housing, criminal justice, forensic or another complex-needs setting. Desirable: Forensic mental health pathways, restricted-patient arrangements and the interface with probation/MAPPA. Relational security, formulation-informed practice and positive risk-taking in community settings. SWLSTG/FOS processes and the detailed local operating procedure for the pathway. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Look Ahead Care Support and Housing
Kingston Upon Thames, Surrey
We're looking for two curious, compassionate and resilient Specialist Support Worker's to join our Forensic Mental Health service located in Kingston. £32,000.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. In this service, the Specialist Support Workers will deliver structured, formulation-informed keywork for customers stepping down from secure care, while modelling strong practice across the team and developing a specialist portfolio in response to customer needs and service priorities. What you'll do: Hold a small keyworking caseload and co-produce support, risk, crisis, relapse-prevention and progression plans. Develop reliable, professionally boundaried relationships with customers who may be distressed, guarded, ambivalent or difficult to engage. Monitor mental state, behaviour, dynamic risk and protective factors and communicate significant changes promptly. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Ability to build trust without losing professional boundaries, and to stay engaged when progress is uneven. Confidence contributing to risk assessment, safeguarding and safety planning and escalating concerns appropriately. Ability to write clear, useful plans and records and communicate well in MDT or multi-agency settings. A reflective, curious approach: able to ask what may be driving behaviour rather than responding only to what is visible. Willingness to share learning, coach colleagues and take ownership of a specialist area of practice. Desirable: Forensic mental health legislation, restricted-patient pathways and public-protection arrangements. Relational security, formulation-informed practice and structured approaches to dynamic risk. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness.
Oct 14, 2026
Full time
We're looking for two curious, compassionate and resilient Specialist Support Worker's to join our Forensic Mental Health service located in Kingston. £32,000.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. In this service, the Specialist Support Workers will deliver structured, formulation-informed keywork for customers stepping down from secure care, while modelling strong practice across the team and developing a specialist portfolio in response to customer needs and service priorities. What you'll do: Hold a small keyworking caseload and co-produce support, risk, crisis, relapse-prevention and progression plans. Develop reliable, professionally boundaried relationships with customers who may be distressed, guarded, ambivalent or difficult to engage. Monitor mental state, behaviour, dynamic risk and protective factors and communicate significant changes promptly. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Ability to build trust without losing professional boundaries, and to stay engaged when progress is uneven. Confidence contributing to risk assessment, safeguarding and safety planning and escalating concerns appropriately. Ability to write clear, useful plans and records and communicate well in MDT or multi-agency settings. A reflective, curious approach: able to ask what may be driving behaviour rather than responding only to what is visible. Willingness to share learning, coach colleagues and take ownership of a specialist area of practice. Desirable: Forensic mental health legislation, restricted-patient pathways and public-protection arrangements. Relational security, formulation-informed practice and structured approaches to dynamic risk. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness.
Look Ahead Care Support and Housing
Kingston Upon Thames, Surrey
We're looking for a compassionate and resilient Specialist Support Worker, Community Integration lead, to join our Forensic Mental Health service located in Kingston. £32,000.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The role of the Integration Lead is to provide high-quality specialist support and lead the service's approach to community reintegration, helping customers move from secure hospital routines towards safe, meaningful and increasingly independent lives in the community What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Hold a small keyworking caseload and co-produce support, risk, crisis, relapse-prevention and progression plans. Build strong, boundaried relationships with customers who may be ambivalent, anxious about change or difficult to engage. Map and build relationships with community organisations, ensuring the service has real routes into local life rather than a list of leaflets in an office drawer. Assess barriers to community participation, including confidence, institutionalisation, stigma, transport, finances, social anxiety, statutory restrictions and risk-related concerns. What you'll bring: Essential: Experience supporting adults with complex mental health, social care, housing or criminal-justice needs. An engaging, persistent and respectful approach with people who may not immediately want support. Desirable: Specialist forensic mental health knowledge and the secure-to-community pathway. Relational security, structured professional judgement and formulation-informed support. Detailed knowledge of local Kingston and wider South West London community resources. Statutory frameworks and restrictions relevant to some forensic customers. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Oct 14, 2026
Full time
We're looking for a compassionate and resilient Specialist Support Worker, Community Integration lead, to join our Forensic Mental Health service located in Kingston. £32,000.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The role of the Integration Lead is to provide high-quality specialist support and lead the service's approach to community reintegration, helping customers move from secure hospital routines towards safe, meaningful and increasingly independent lives in the community What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Hold a small keyworking caseload and co-produce support, risk, crisis, relapse-prevention and progression plans. Build strong, boundaried relationships with customers who may be ambivalent, anxious about change or difficult to engage. Map and build relationships with community organisations, ensuring the service has real routes into local life rather than a list of leaflets in an office drawer. Assess barriers to community participation, including confidence, institutionalisation, stigma, transport, finances, social anxiety, statutory restrictions and risk-related concerns. What you'll bring: Essential: Experience supporting adults with complex mental health, social care, housing or criminal-justice needs. An engaging, persistent and respectful approach with people who may not immediately want support. Desirable: Specialist forensic mental health knowledge and the secure-to-community pathway. Relational security, structured professional judgement and formulation-informed support. Detailed knowledge of local Kingston and wider South West London community resources. Statutory frameworks and restrictions relevant to some forensic customers. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates thecharacteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. Ensure high standards of person-centred care planning, risk management, safeguarding, and support delivery across the service. General Responsibilities Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. service, ideally within mental health services. Strong understanding of CQC regulations, safeguarding, and mental health support practices. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Oct 10, 2026
Full time
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates thecharacteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. Ensure high standards of person-centred care planning, risk management, safeguarding, and support delivery across the service. General Responsibilities Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. service, ideally within mental health services. Strong understanding of CQC regulations, safeguarding, and mental health support practices. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness Social Care Service in Kensington and Chelsea. £33,130.60 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, networks in local business community Approachable and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is passionate and enthusiastic about his/her career and job experiences Is motivated towards excellence and improvement of personal performance with a can do attitude What you'll bring: Essential: Educated to degree level or equivalent Desirable: Other relevant professional memberships and/or specialist qualifications are desirable About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Oct 01, 2026
Full time
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness Social Care Service in Kensington and Chelsea. £33,130.60 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, networks in local business community Approachable and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is passionate and enthusiastic about his/her career and job experiences Is motivated towards excellence and improvement of personal performance with a can do attitude What you'll bring: Essential: Educated to degree level or equivalent Desirable: Other relevant professional memberships and/or specialist qualifications are desirable About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a compassionate and resilient Service Manager to join our Domestic Abuse service located in Kent. No experience or personal care required, just the right values. £37,669.00 per annum, working 40 hours per week. 2 year fixed term contract. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Look Ahead IDVA Managers provide a high-quality safe service to those at highest risk of domestic abuse. The manager will also raise awareness of male domestic abuse. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Managing all referrals and allocating to the most appropriate worker according to risk level and current caseloads. Co working complex cases. Regular attendance at MARAC in order to advocate for clients by the sharing of information and risk management and ensuring Marac research and actions are recorded correctly. Ensuring ongoing partnership working with services referring into the IDVA team. Ensure the service adapts to work with a diverse cohort of survivors. Ensuring all recording is completed including outcomes and closures in a timely manner. Developing multi agency partnerships with statutory and non-statutory partners in the sector. Carrying out regular supervisions with the team. Carrying out regular Casework Management with all staff. Completion of monthly case file audit. Oversight and management of IDVA caseloads in accordance with Safelives guidance. About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized Able to apply the right balance of care and support dependant on the needs of the customer Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviour Ability to adhere to Look Ahead's professional boundaries policy What you'll bring: Essential: IDVA qualification essential Have an excellent understanding of domestic abuse and working with male victims and the legal and civil remedies available to victims and survivors. Experience of managing a team dealing with frontline high risk domestic abuse clients essential. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for the full Job description
Oct 01, 2026
Full time
We're looking for a compassionate and resilient Service Manager to join our Domestic Abuse service located in Kent. No experience or personal care required, just the right values. £37,669.00 per annum, working 40 hours per week. 2 year fixed term contract. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Look Ahead IDVA Managers provide a high-quality safe service to those at highest risk of domestic abuse. The manager will also raise awareness of male domestic abuse. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Managing all referrals and allocating to the most appropriate worker according to risk level and current caseloads. Co working complex cases. Regular attendance at MARAC in order to advocate for clients by the sharing of information and risk management and ensuring Marac research and actions are recorded correctly. Ensuring ongoing partnership working with services referring into the IDVA team. Ensure the service adapts to work with a diverse cohort of survivors. Ensuring all recording is completed including outcomes and closures in a timely manner. Developing multi agency partnerships with statutory and non-statutory partners in the sector. Carrying out regular supervisions with the team. Carrying out regular Casework Management with all staff. Completion of monthly case file audit. Oversight and management of IDVA caseloads in accordance with Safelives guidance. About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized Able to apply the right balance of care and support dependant on the needs of the customer Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviour Ability to adhere to Look Ahead's professional boundaries policy What you'll bring: Essential: IDVA qualification essential Have an excellent understanding of domestic abuse and working with male victims and the legal and civil remedies available to victims and survivors. Experience of managing a team dealing with frontline high risk domestic abuse clients essential. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for the full Job description