Transforming Lives for Good (TLG)

At TLG, we re passionate about building an exceptional staff team that s committed to making a real difference in the lives of struggling children across the UK. We re always on the lookout for great people to journey with us towards our vision, and we re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Operations Manager. About the role The Operations Manager sits at the very heart of TLG, working closely with the Executive Director to turn vision into reality and ensure the organisation runs smoothly at every level. From trustee board and governance rhythms, through the leadership team, and out across the whole organisation, this role is pivotal in holding together the systems, structures and environments that enable TLG to flourish. Our Operations Manager will lead and coordinate core organisational functions, champion a healthy and effective office culture, and provide confident, cross organisational leadership. With oversight of strategic and operational coordination, they will ensure that TLG s systems, rhythms and ways of working are not just efficient, but actively support our people to thrive and our mission to be lived out day to day. Your Impact We re looking for someone who brings clarity, steadiness and strong operational instincts to a fast moving, purpose driven organisation. They will thrive on making organisational life run smoothly - someone who can confidently hold the rhythms, plans and processes that keep TLG functioning at its best, while translating bigger strategic priorities into clear, practical action. This person will be naturally organised, proactive in spotting improvements and able to simplify complexity into manageable systems that serve the whole team. They will be comfortable influencing across the organisation, building trust, and partnering well with others. Above all, they will care deeply about TLG s mission and bring a thoughtful, solutions-focused approach that strengthens our culture, compliance and operational excellence. Job Purpose At the heart of the Operations Manager role is the opportunity to shape how TLG works at its best. This role brings strategic insight to the design and continual improvement of our organisational rhythms - streamlining key processes, strengthening ways of working, and unlocking efficiencies that free our people to focus on what matters most. By stewarding the operational heartbeat of TLG, the Operations Manager ensures that our rhythms are not only well managed, but intentionally aligned with our mission, enabling clarity and momentum across the organisation. TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve. Hours: 22.5 - 37.5 per week (0.6 1.0 FTE) Closing Date: Monday 11th May Initial Interviews: Thursday 21st May Online Final Interviews: 28th/29th May at our National Support Centre in West Yorkshire

Organisational Vision & Context: At TLG, we re on a bold, pioneering journey toward 2030 - reshaping how we think, plan and operate so we can deliver our vision with agility and impact. Rooted in our conviction of Fulness of life for every child, no matter what struggles they face, and our mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality. This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK wide Coaching Network that equips ministry leaders to work therapeutically with children. Together, these initiatives strengthen the local church s ability to connect with children and families and extend the reach of compassionate, evidence informed support. To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. This Role s Impact: As CRM and Systems Lead, you ll be responsible for the design, development and ownership of TLG s Power Platform solutions, with a focus on Dynamics 365 configuration, Power BI reporting, and Power Automate workflows. This role bridges user needs with technical delivery, ensuring digital tools are intuitive, scalable, and aligned with organisational goals. You will lead the development of user-centred digital solutions and play a key role in shaping TLG s data strategy and digital transformation, enabling TLG to scale innovation across programmes and giving our teams the tools to move fast with confidence. If you re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools, this is your invitation to accelerate TLG s next chapter! TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve. Hours: Part-time, 22.5 37.5 hours per week (0.6 1.0 FTE) Closing Date: Sunday 19th April Initial Interviews: Wednesday 22nd April Online Final Interviews: Tuesday 28th April at our National Support Centre in West Yorkshire