We are currently recruiting a Warehouse Operative to join our Renewals and Logistics team. The Inventory Operations & Supply team provides warehousing, storage and distribution of materials and critical equipment across the entire business. You will be required to provide safe custody and real-time visibility of our stock holdings, which are then prepared for dispatch in line with agreed customer service levels. We provide first-class professional delivery and collection services in order to meet agreed service levels and support the operational teams when facing customer/operational incidents. What you will be doing as a Warehouse Operative Ensure that stock levels in the distribution centres reflect real-time holdings both on a physical and system basis. Receiving, picking and packing materials. Progressing goods in and goods out areas of activity. Ensure vehicles are loaded on time every time. Comply with stock management principles and governance. Provide support to the wider business during times of operational incidents. Maintain a safe and efficient handling of vehicles/FLTs in all respects, including the optimisation of fuel usage, and the cleanliness of vehicles. Responsible for the security of the vehicle & load at all times. Ensure all company equipment is maintained, utilised and returned as required within operational processes to the transport office/depot daily. Report vehicle defects and ensure they are documented. Ensure Health & Safety requirements are met within the company and in line with legal frameworks. Location - Your base location will be Didcot, Oxfordshire. Working Hours - Monday to Friday, 36 hours per week plus opportunity to work overtime. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Full UK Driving Licence. Warehouse experience. Basic numeracy and conversational English language. Forklift truck license. (desirable) Working knowledge of SAP Warehouse Management and RFID technology. (preferable) What's in it for you? Hourly Pay rate: £15.00 per hour. Location: Didcot, Oxfordshire. Length of assignment: 13 weeks Required Start date: ASAP. Hours: 36 hours per week. Please note you will be on assignment at Thames Water via Pertemps. Who are we? At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive. Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? Working at Thames Water At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process Find out more about working at Thames Water. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 21, 2026
Full time
We are currently recruiting a Warehouse Operative to join our Renewals and Logistics team. The Inventory Operations & Supply team provides warehousing, storage and distribution of materials and critical equipment across the entire business. You will be required to provide safe custody and real-time visibility of our stock holdings, which are then prepared for dispatch in line with agreed customer service levels. We provide first-class professional delivery and collection services in order to meet agreed service levels and support the operational teams when facing customer/operational incidents. What you will be doing as a Warehouse Operative Ensure that stock levels in the distribution centres reflect real-time holdings both on a physical and system basis. Receiving, picking and packing materials. Progressing goods in and goods out areas of activity. Ensure vehicles are loaded on time every time. Comply with stock management principles and governance. Provide support to the wider business during times of operational incidents. Maintain a safe and efficient handling of vehicles/FLTs in all respects, including the optimisation of fuel usage, and the cleanliness of vehicles. Responsible for the security of the vehicle & load at all times. Ensure all company equipment is maintained, utilised and returned as required within operational processes to the transport office/depot daily. Report vehicle defects and ensure they are documented. Ensure Health & Safety requirements are met within the company and in line with legal frameworks. Location - Your base location will be Didcot, Oxfordshire. Working Hours - Monday to Friday, 36 hours per week plus opportunity to work overtime. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Full UK Driving Licence. Warehouse experience. Basic numeracy and conversational English language. Forklift truck license. (desirable) Working knowledge of SAP Warehouse Management and RFID technology. (preferable) What's in it for you? Hourly Pay rate: £15.00 per hour. Location: Didcot, Oxfordshire. Length of assignment: 13 weeks Required Start date: ASAP. Hours: 36 hours per week. Please note you will be on assignment at Thames Water via Pertemps. Who are we? At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive. Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? Working at Thames Water At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process Find out more about working at Thames Water. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are currently recruiting a Supplier Manager to join our Renewals and Logistics team. Within this role, you will be required to expedite supplier purchase orders to ensure the timely delivery of spares, identify and escalate potential problems in the supplier base before they impact service levels. Ensure orders are placed with our suppliers that are optimised to deliver: Availability of spares & Minimising inventory, and avoiding obsolescence risk. Prompt action on order exceptions, ensuring the forecast, planned stockholding and ordering profile are all correct. Analysis of data to support reporting for insight into inventory and ordering trends to drive process and system change requests, and act as the first point of contact for internal and external customers, delivering high levels of customer satisfaction. What you will be doing as a Supplier Manager Ensuring all supplier arrears have an up-to-date ETA. Deeply understand the causes of availability failure & actively manage performance improvement. Prompt resolution of items in Operations and Inbound Problem resolution, working with suppliers to prevent recurrence. Prompt resolution of invoice queries from finance, working to prevent recurrence. Ensuring all order exceptions are actioned promptly. All high-value orders are signed off appropriately and logged. Request order pull-forwards where there is a predicted stock out before the next planned delivery. Support Data analysis & reporting. Manage customer queries and complaints relating to spares job orders/requirements. Create and maintain material master data to ensure smooth supply chain operation. Ensure the completion of daily tasks by the Supply Chain team, maintaining accountability and a focus on continuous improvement. Purchase Order Compliance & Supplier OTIF. Availability/Job awaiting spares & non-stocked parts recovery lead time. ETA & Comment coverage. Job backorder ETA & Comments coverage. Location - Your base location will be Didcot, Oxfordshire. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Supplier or Inventory management, customer service or master data management experience Data analytics to provide business insight and reporting. Excel and Microsoft Access skills to support data manipulation. Demonstrable problem-solving skills. Experience of working closely with other departments and teams, removing all silo activity. Strong communication skills. Experience of an active role within projects. Master data management. Data interrogation, analysis and presentation. What's in it for you? Offering between £40,000 to £42,000 per annum, depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 21, 2026
Full time
We are currently recruiting a Supplier Manager to join our Renewals and Logistics team. Within this role, you will be required to expedite supplier purchase orders to ensure the timely delivery of spares, identify and escalate potential problems in the supplier base before they impact service levels. Ensure orders are placed with our suppliers that are optimised to deliver: Availability of spares & Minimising inventory, and avoiding obsolescence risk. Prompt action on order exceptions, ensuring the forecast, planned stockholding and ordering profile are all correct. Analysis of data to support reporting for insight into inventory and ordering trends to drive process and system change requests, and act as the first point of contact for internal and external customers, delivering high levels of customer satisfaction. What you will be doing as a Supplier Manager Ensuring all supplier arrears have an up-to-date ETA. Deeply understand the causes of availability failure & actively manage performance improvement. Prompt resolution of items in Operations and Inbound Problem resolution, working with suppliers to prevent recurrence. Prompt resolution of invoice queries from finance, working to prevent recurrence. Ensuring all order exceptions are actioned promptly. All high-value orders are signed off appropriately and logged. Request order pull-forwards where there is a predicted stock out before the next planned delivery. Support Data analysis & reporting. Manage customer queries and complaints relating to spares job orders/requirements. Create and maintain material master data to ensure smooth supply chain operation. Ensure the completion of daily tasks by the Supply Chain team, maintaining accountability and a focus on continuous improvement. Purchase Order Compliance & Supplier OTIF. Availability/Job awaiting spares & non-stocked parts recovery lead time. ETA & Comment coverage. Job backorder ETA & Comments coverage. Location - Your base location will be Didcot, Oxfordshire. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Supplier or Inventory management, customer service or master data management experience Data analytics to provide business insight and reporting. Excel and Microsoft Access skills to support data manipulation. Demonstrable problem-solving skills. Experience of working closely with other departments and teams, removing all silo activity. Strong communication skills. Experience of an active role within projects. Master data management. Data interrogation, analysis and presentation. What's in it for you? Offering between £40,000 to £42,000 per annum, depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are seeking an experienced Mechanical & Electrical Technician to be based at our water production site in Bourne End, SL8 5NT. As a successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefits of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Bourne End WTW, Wendover Road, Bourne End, SL8 5NT Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, Tools plus the provision of a Van when on duty and on call. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering with an up skill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need is: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying, or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, are provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 21, 2026
Full time
We are seeking an experienced Mechanical & Electrical Technician to be based at our water production site in Bourne End, SL8 5NT. As a successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefits of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Bourne End WTW, Wendover Road, Bourne End, SL8 5NT Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, Tools plus the provision of a Van when on duty and on call. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering with an up skill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need is: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying, or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, are provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are currently recruiting a Regulatory Compliance Lead, to join our SEMD (Security Emergency Measure Direction) team. This role will enable the business to gain legislative compliance to SEMD outcomes through effective, timely, professional and honest response to legal instruments and ad-hoc reporting requirements to the DWI, Ofwat and other regulators. Across our SEMD portfolio, the role will also enable effective assurance of regulatory compliance to security provisions in place across the Organisation. Please note this role will be subject to BPSS screening and National Security Vetting to SC (Security Clearance) level. What you will be doing as a Regulatory Compliance Lead Deliver effective, robust regulatory reports in line with legislative requirements and timelines associated with externally led ad-hoc reporting mechanisms and pre-agreed enforcement milestones. Work collaboratively across various business functions to gather business and financial data to enable compilation of timely, effective and insightful external regulatory response requirements for our Regulators. Effectively assure compliance of security measures across the business through provision of agreed assurance strategies to measure compliance success and intervention for improvement, where required following review. Utilise milestone trackers and dashboards to effectively and efficiently maintain records for management of required external reporting associated with successful delivery of the SEMD deliverables across multiple legal instruments. Work collaboratively with members of the SEMD team to enable efficient progress across the programme, both regarding project deliverables led by the SEMD team and in support of deliverables to be met by other Thames Water teams. Location - Your base location will be Kemble Court, Reading. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Experience of writing comprehensive reports to Executive level and beyond, inclusive of prior experience writing reports of an external facing and regulatory nature. Prior knowledge of SEMD (Security & Emergency Measures Direction) is desirable for this role - however not essential. Experience in assurance of regulatory measures. Excellent written communication skills. Strong Microsoft office skills. What's in it for you? Offering up to £58,000 per annum, depending on experience and skills 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 21, 2026
Full time
We are currently recruiting a Regulatory Compliance Lead, to join our SEMD (Security Emergency Measure Direction) team. This role will enable the business to gain legislative compliance to SEMD outcomes through effective, timely, professional and honest response to legal instruments and ad-hoc reporting requirements to the DWI, Ofwat and other regulators. Across our SEMD portfolio, the role will also enable effective assurance of regulatory compliance to security provisions in place across the Organisation. Please note this role will be subject to BPSS screening and National Security Vetting to SC (Security Clearance) level. What you will be doing as a Regulatory Compliance Lead Deliver effective, robust regulatory reports in line with legislative requirements and timelines associated with externally led ad-hoc reporting mechanisms and pre-agreed enforcement milestones. Work collaboratively across various business functions to gather business and financial data to enable compilation of timely, effective and insightful external regulatory response requirements for our Regulators. Effectively assure compliance of security measures across the business through provision of agreed assurance strategies to measure compliance success and intervention for improvement, where required following review. Utilise milestone trackers and dashboards to effectively and efficiently maintain records for management of required external reporting associated with successful delivery of the SEMD deliverables across multiple legal instruments. Work collaboratively with members of the SEMD team to enable efficient progress across the programme, both regarding project deliverables led by the SEMD team and in support of deliverables to be met by other Thames Water teams. Location - Your base location will be Kemble Court, Reading. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Experience of writing comprehensive reports to Executive level and beyond, inclusive of prior experience writing reports of an external facing and regulatory nature. Prior knowledge of SEMD (Security & Emergency Measures Direction) is desirable for this role - however not essential. Experience in assurance of regulatory measures. Excellent written communication skills. Strong Microsoft office skills. What's in it for you? Offering up to £58,000 per annum, depending on experience and skills 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Power Resilience is critical to Thames Water's ability to provide safe, reliable services to millions of customers. We are expanding our Power Resilience capability to strengthen how power is planned, maintained and enhanced across our operations. We are looking for talented individuals to join this growing team and help shape a coordinated, data-led approach to managing Power Resilience across Thames Water. What you'll be doing as a Battery and Generator Maintenance Manager: As Maintenance Manager, you will lead the delivery and quality assurance of maintenance for auxiliary power supplies and associated assets. You will be responsible for ensuring that the auxiliary power systems that support operational sites during outages or emergencies are ready to respond when needed. You will also play a key role in strengthening resilience today while supporting the development of internal capability for the future. This is a unique opportunity to contribute to a vital area of UK infrastructure and make a meaningful difference to customer outcomes and environmental protection. As the team grows, members will play an important role in shaping future ways of working and bringing their expertise to create lasting positive impact across Thames Water. Base location: Hampton Coal Wharf - TW12 2ES or Reading - Kemble Court - RG2 6AD Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday) Key responsibilities: Team Leadership and Organisational Capability: You will lead, support and develop a team of professionals, helping them achieve their potential, deliver excellent outcomes and contribute to the growth of future internal capability. Maintenance Performance and Asset Reliability: You will oversee maintenance and quality assurance for auxiliary power supplies and assets, ensuring compliance with standards and regulatory requirements while promoting reliability and continuous improvement. Maintenance Standards and Continuous Improvement: You will work closely with internal and external teams to standardise inspection practices and ensure auxiliary power asset testing and maintenance governance is effective, dependable and compliant. Planning, Budget Management and Assurance: You will manage planning and budgets, contributing to the development of policies and best practice within the maintenance function. What you should bring to the role? Proven experience leading operational/technical teams and delivering outputs to required time, quality and compliance standards, with demonstrable experience developing people and providing supportive leadership. Strong commercial judgement with contractor performance and resource planning experience. Experience managing compliance, maintenance planning and operational budgets. Proven ability to work collaboratively with cross-functional teams and external contractors to support continuous improvement. The essential criteria to help you succeed in this role is: Knowledge of maintenance, testing and quality assurance. Strong analytical and problem-solving skills. Full UK Driving Licence. IT literacy, including maintenance management systems. What's in it for you? Offering a salary between £70,000 and £78,500 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year increasing to 30 with length of service (plus bank holidays). Car Allowance. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to a wide range of benefits designed to support you and your family's health, wellbeing and finances, from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 20, 2026
Full time
Power Resilience is critical to Thames Water's ability to provide safe, reliable services to millions of customers. We are expanding our Power Resilience capability to strengthen how power is planned, maintained and enhanced across our operations. We are looking for talented individuals to join this growing team and help shape a coordinated, data-led approach to managing Power Resilience across Thames Water. What you'll be doing as a Battery and Generator Maintenance Manager: As Maintenance Manager, you will lead the delivery and quality assurance of maintenance for auxiliary power supplies and associated assets. You will be responsible for ensuring that the auxiliary power systems that support operational sites during outages or emergencies are ready to respond when needed. You will also play a key role in strengthening resilience today while supporting the development of internal capability for the future. This is a unique opportunity to contribute to a vital area of UK infrastructure and make a meaningful difference to customer outcomes and environmental protection. As the team grows, members will play an important role in shaping future ways of working and bringing their expertise to create lasting positive impact across Thames Water. Base location: Hampton Coal Wharf - TW12 2ES or Reading - Kemble Court - RG2 6AD Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday) Key responsibilities: Team Leadership and Organisational Capability: You will lead, support and develop a team of professionals, helping them achieve their potential, deliver excellent outcomes and contribute to the growth of future internal capability. Maintenance Performance and Asset Reliability: You will oversee maintenance and quality assurance for auxiliary power supplies and assets, ensuring compliance with standards and regulatory requirements while promoting reliability and continuous improvement. Maintenance Standards and Continuous Improvement: You will work closely with internal and external teams to standardise inspection practices and ensure auxiliary power asset testing and maintenance governance is effective, dependable and compliant. Planning, Budget Management and Assurance: You will manage planning and budgets, contributing to the development of policies and best practice within the maintenance function. What you should bring to the role? Proven experience leading operational/technical teams and delivering outputs to required time, quality and compliance standards, with demonstrable experience developing people and providing supportive leadership. Strong commercial judgement with contractor performance and resource planning experience. Experience managing compliance, maintenance planning and operational budgets. Proven ability to work collaboratively with cross-functional teams and external contractors to support continuous improvement. The essential criteria to help you succeed in this role is: Knowledge of maintenance, testing and quality assurance. Strong analytical and problem-solving skills. Full UK Driving Licence. IT literacy, including maintenance management systems. What's in it for you? Offering a salary between £70,000 and £78,500 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year increasing to 30 with length of service (plus bank holidays). Car Allowance. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to a wide range of benefits designed to support you and your family's health, wellbeing and finances, from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are currently recruiting for a Mechanical & Electrical Technician to join our team at Fobney Water Treatment Works in Reading. As the successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefit of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Fobney (Reading) WTW, Rose Kiln Lane, Reading, RG2 0SF Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, tools, a company van and a fuel card are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need are: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying, or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, is provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays). Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 20, 2026
Full time
We are currently recruiting for a Mechanical & Electrical Technician to join our team at Fobney Water Treatment Works in Reading. As the successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefit of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you'll be doing as the Mechanical & Electrical Technician Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimise plant breakdowns. You will investigate plant failures and carry out repairs as quickly and efficiently as possible to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents. You will be expected to provide technical advice, refer to up-to-date technical knowledge, and provide training or support for technical trainees if required. Examples of equipment that you will be working on will be various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling, and dosing equipment. Participate in a standby rota following the relevant training. Base Location: Fobney (Reading) WTW, Rose Kiln Lane, Reading, RG2 0SF Working Pattern: 38 Hours, Monday- Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, tools, a company van and a fuel card are provided. You must have previous experience in an electrical apprenticeship, ONC/HNC in engineering, NVQ, or C&G level 3 in Electrical engineering, with an upskill in mechanical NVQ2/3 is crucial. What you should bring to the role To thrive in this role, the essential criteria you'll need are: You should be a time-served apprentice with significant experience in electrical systems working in a "true multi-skilled" capacity. Ideally, you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosis, testing, installing, modifying, or repairing mechanical and electrical plant equipment safely and efficiently. For individuals with mechanical or electrical experience only, we will look to develop the right people to dual-skilled status. Knowledge and awareness of health and safety issues are crucial. The work will require physical fitness, as you will work in confined spaces with the successful completion of the appropriate training. A valid driving license is essential, and all necessary equipment, such as the vehicle and tools, is provided. What's in it for you? Competitive salary up to £45,000 per annum, depending on skills and experience. Standby rota payments & Overtime opportunities can increase this earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. Performance-related pay plan directly linked to company performance measures and targets. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays). Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Are you passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead the charge in breaking down silos, knitting together journeys and channels to deliver seamless, engaging, and cost-effective experiences. If you thrive on storytelling, campaign strategy, and journey design, have experience with implementing communication platforms, and a knack for channel best practice (especially email/SMS), this is your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead and manage a team of journey managers and channel owners, ensuring cohesive delivery and ongoing improvement of all customer touchpoints Best Practice Implementation: Apply best practices in channel management and campaign strategy to drive performance outcomes and enhance customer satisfaction. Insight Integration: Integrate customer insights, business intelligence, and dashboarding to identify pain points and address the drivers behind customer contact. Experience Design: Champion cross-channel storytelling and holistic experience design to create seamless and engaging interactions throughout the customer lifecycle. Technology Adoption: Prepare the organisation for the adoption of new communications platforms and emerging technologies, ensuring readiness for transformation and innovation. Collaboration Facilitation: Facilitate collaboration across traditionally siloed teams and processes, building unified and effective customer journeys. Stakeholder Engagement: Engage stakeholders effectively and provide leadership in driving cross-functional projects and continuous improvement initiatives. Base location: Hybrid/Reading (minimum one day in the office per week, with flexibility to attend additional days as required for team meetings, projects, or during onboarding) Working pattern or hours: 36 hours per week (Monday to Friday) What you should bring to the role Proven experience in channel management, campaign management, marketing, communications, public relations, or service design-especially in email and SMS channels. Expertise in designing and optimising end-to-end customer journeys. Experience leading journey managers and channel owners. Strong background in gathering insights, business intelligence, and dashboarding. Demonstrated ability to leverage data for informed decision-making. Ability to bridge traditionally siloed teams and processes to foster integrated customer experiences. Familiarity with communications technology platforms such as SAP, Salesforce, Adobe, and AWS. Excellent stakeholder engagement and leadership skills. Deep knowledge of multi-channel customer journeys and channel best practice. Experience in service design, journey mapping, and customer research. Strong analytical skills and commercial awareness. Leadership experience managing high-performing teams. Experience in Agile product delivery environments. (desirable) Background in campaign management, marketing, communications, or PR. (desirable) Knowledge of new contact technologies and digital transformation. (desirable) What's in it for you? Competitive salary from £62,650 - £70,000 per annum depending on skills and experience. 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 20, 2026
Full time
Are you passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead the charge in breaking down silos, knitting together journeys and channels to deliver seamless, engaging, and cost-effective experiences. If you thrive on storytelling, campaign strategy, and journey design, have experience with implementing communication platforms, and a knack for channel best practice (especially email/SMS), this is your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead and manage a team of journey managers and channel owners, ensuring cohesive delivery and ongoing improvement of all customer touchpoints Best Practice Implementation: Apply best practices in channel management and campaign strategy to drive performance outcomes and enhance customer satisfaction. Insight Integration: Integrate customer insights, business intelligence, and dashboarding to identify pain points and address the drivers behind customer contact. Experience Design: Champion cross-channel storytelling and holistic experience design to create seamless and engaging interactions throughout the customer lifecycle. Technology Adoption: Prepare the organisation for the adoption of new communications platforms and emerging technologies, ensuring readiness for transformation and innovation. Collaboration Facilitation: Facilitate collaboration across traditionally siloed teams and processes, building unified and effective customer journeys. Stakeholder Engagement: Engage stakeholders effectively and provide leadership in driving cross-functional projects and continuous improvement initiatives. Base location: Hybrid/Reading (minimum one day in the office per week, with flexibility to attend additional days as required for team meetings, projects, or during onboarding) Working pattern or hours: 36 hours per week (Monday to Friday) What you should bring to the role Proven experience in channel management, campaign management, marketing, communications, public relations, or service design-especially in email and SMS channels. Expertise in designing and optimising end-to-end customer journeys. Experience leading journey managers and channel owners. Strong background in gathering insights, business intelligence, and dashboarding. Demonstrated ability to leverage data for informed decision-making. Ability to bridge traditionally siloed teams and processes to foster integrated customer experiences. Familiarity with communications technology platforms such as SAP, Salesforce, Adobe, and AWS. Excellent stakeholder engagement and leadership skills. Deep knowledge of multi-channel customer journeys and channel best practice. Experience in service design, journey mapping, and customer research. Strong analytical skills and commercial awareness. Leadership experience managing high-performing teams. Experience in Agile product delivery environments. (desirable) Background in campaign management, marketing, communications, or PR. (desirable) Knowledge of new contact technologies and digital transformation. (desirable) What's in it for you? Competitive salary from £62,650 - £70,000 per annum depending on skills and experience. 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Performance Manager This is an opportunity to build on your people management experiences in an important role within our critical water infrastructure network. From our Ashford and Kempton sites, every day we provide London and the surrounding areas with high-quality, fresh drinking water. This role will require you to lead and develop a team of operatives as well as manage the performance of two of the main slow sand filter treatment processes for producing clean drinking water for London. The role also requires you to safely achieve specific operational outputs to the required standards across the business, within budget and deadlines. What you'll be doing as a Performance Manager - Slow Sand Filters This role will involve: Managing a team of Slow Sand Filter Operators and a Working Supervisor to perform effectively against internal and external targets. Controlling and auditing site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company Health & Safety policy. Analysing data to inform site performance and planning decisions. Preparing reports and presentations for key stakeholders as required. Ensuring the team are in line with production plans and service agreements are met. Managing budgets and cost to ensure you are meeting and exceeding financial targets while maintaining quality. Ensuring the continued operability of the Slow Sand Filter team's mobile plant, by certifying effective maintenance, escalating faults and working with the mobile plant maintenance contractors. Base Location - Ashford Water Treatment Works (TW15 1RU) Working Hours - 38 hours per week ( with and out of hours management roster.) Salary - £38,000 to £45,000 depending on skills and experience What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Previous experience managing and supporting a team whilst coordinating team activity. The ideal candidate will be someone who can develop and encourage people within a team setting. Strong analytical skills with experience of understanding and interpreting data to create change and make decisions. Good communication and interpersonal skills. Confident in your ability to present key findings and liaise with managers of all levels. Excellent organisational skills, a keen eye for detail and demonstrable ability of managing workload under pressure. Health and Safety, stakeholder engagement and customer focus is essential. Due to the nature of the role, a valid, UK driving licence is required. Additional skills and experiences would be great to have/bring: Previous water experience would be beneficial as well as having knowledge of the clean water process. Industrial site experience would be beneficial, as would previous operation of mobile plant. Strong background in process management with excellent skills in operations, engineering, finance, What's in it for you? Offering a salary £38,000 to £45,000 per annum depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 20, 2026
Full time
Performance Manager This is an opportunity to build on your people management experiences in an important role within our critical water infrastructure network. From our Ashford and Kempton sites, every day we provide London and the surrounding areas with high-quality, fresh drinking water. This role will require you to lead and develop a team of operatives as well as manage the performance of two of the main slow sand filter treatment processes for producing clean drinking water for London. The role also requires you to safely achieve specific operational outputs to the required standards across the business, within budget and deadlines. What you'll be doing as a Performance Manager - Slow Sand Filters This role will involve: Managing a team of Slow Sand Filter Operators and a Working Supervisor to perform effectively against internal and external targets. Controlling and auditing site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company Health & Safety policy. Analysing data to inform site performance and planning decisions. Preparing reports and presentations for key stakeholders as required. Ensuring the team are in line with production plans and service agreements are met. Managing budgets and cost to ensure you are meeting and exceeding financial targets while maintaining quality. Ensuring the continued operability of the Slow Sand Filter team's mobile plant, by certifying effective maintenance, escalating faults and working with the mobile plant maintenance contractors. Base Location - Ashford Water Treatment Works (TW15 1RU) Working Hours - 38 hours per week ( with and out of hours management roster.) Salary - £38,000 to £45,000 depending on skills and experience What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Previous experience managing and supporting a team whilst coordinating team activity. The ideal candidate will be someone who can develop and encourage people within a team setting. Strong analytical skills with experience of understanding and interpreting data to create change and make decisions. Good communication and interpersonal skills. Confident in your ability to present key findings and liaise with managers of all levels. Excellent organisational skills, a keen eye for detail and demonstrable ability of managing workload under pressure. Health and Safety, stakeholder engagement and customer focus is essential. Due to the nature of the role, a valid, UK driving licence is required. Additional skills and experiences would be great to have/bring: Previous water experience would be beneficial as well as having knowledge of the clean water process. Industrial site experience would be beneficial, as would previous operation of mobile plant. Strong background in process management with excellent skills in operations, engineering, finance, What's in it for you? Offering a salary £38,000 to £45,000 per annum depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We're looking for an Operations Integration Specialist to join Thames Water permanently. In this role, you'll ensure everything we deliver is ready for real-world operation by embedding operational requirements from the very start of the project lifecycle. Working closely with Capital Delivery teams while being embedded in Operations, you'll bridge project delivery and operational excellence-driving compliance, resilience, efficiency, and performance. From day one, you'll represent Operations to ensure solutions are practical, sustainable, and ready for day-to-day use. What you'll be doing as an Operations Integration Specialist: Working on behalf of Operations and managing expectations to solution delivery (ensuring maintenance requirements are considered as part of the core design - feedback & challenge). Be engaged at a local level and understand site performance and restrictions, flagging risk to delivery. Manage and facilitate meetings, workshops, and progress reviews. Manage site access requests. Support decisions around temporary arrangements, and understand critical information around temporary solutions. Monitor project from an operational perspective, liaise with all relevant parties, internal & external. Working with system planning, identifying gaps between investment plans and operational requirements. Working closely with Operational site teams to encourage synergies to deliver project success. The role holder is expected to be present on site as required to ensure ownership of related activity and reduce the impact on front-line teams. Base location: Travelling between sites - Crawley (STW), Dorking (STW) - Earlswood (STW) Working pattern: Hybrid - 36 hours per week (Mon-Fri) What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Ability to demonstrate delivery of projects to meet commercial/technical and Operational objectives, as well as system optimisation. Excellent communication and strong interpersonal skills are essential alongside the ability to manage and influence multiple high-level and external stakeholders whilst delivering to tight deadlines. Knowledge & understanding of catchment and area implications to site performance to feed decision making on solution implementation. Awareness of legislative frameworks relating to future requirements that may impact delivery. Self-starting, resilient and tenacious whilst managing multiple priorities under pressure. Good knowledge of H&S systems, processes, and procedures. Full UK Driving License Required. Additional skills and experiences would be great to have/bring: Previous experience of working in an Engineering solutions environment is desirable. A degree in a relevant field or equivalent is desirable, and/or experience within the water or a similar utilities industry. What's in it for you? Offering a salary from £47,010 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Company Car Allowance (subject to criteria). Pension: Maximum of 12% = 2x employee contribution. Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values. Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 20, 2026
Full time
We're looking for an Operations Integration Specialist to join Thames Water permanently. In this role, you'll ensure everything we deliver is ready for real-world operation by embedding operational requirements from the very start of the project lifecycle. Working closely with Capital Delivery teams while being embedded in Operations, you'll bridge project delivery and operational excellence-driving compliance, resilience, efficiency, and performance. From day one, you'll represent Operations to ensure solutions are practical, sustainable, and ready for day-to-day use. What you'll be doing as an Operations Integration Specialist: Working on behalf of Operations and managing expectations to solution delivery (ensuring maintenance requirements are considered as part of the core design - feedback & challenge). Be engaged at a local level and understand site performance and restrictions, flagging risk to delivery. Manage and facilitate meetings, workshops, and progress reviews. Manage site access requests. Support decisions around temporary arrangements, and understand critical information around temporary solutions. Monitor project from an operational perspective, liaise with all relevant parties, internal & external. Working with system planning, identifying gaps between investment plans and operational requirements. Working closely with Operational site teams to encourage synergies to deliver project success. The role holder is expected to be present on site as required to ensure ownership of related activity and reduce the impact on front-line teams. Base location: Travelling between sites - Crawley (STW), Dorking (STW) - Earlswood (STW) Working pattern: Hybrid - 36 hours per week (Mon-Fri) What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Ability to demonstrate delivery of projects to meet commercial/technical and Operational objectives, as well as system optimisation. Excellent communication and strong interpersonal skills are essential alongside the ability to manage and influence multiple high-level and external stakeholders whilst delivering to tight deadlines. Knowledge & understanding of catchment and area implications to site performance to feed decision making on solution implementation. Awareness of legislative frameworks relating to future requirements that may impact delivery. Self-starting, resilient and tenacious whilst managing multiple priorities under pressure. Good knowledge of H&S systems, processes, and procedures. Full UK Driving License Required. Additional skills and experiences would be great to have/bring: Previous experience of working in an Engineering solutions environment is desirable. A degree in a relevant field or equivalent is desirable, and/or experience within the water or a similar utilities industry. What's in it for you? Offering a salary from £47,010 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Company Car Allowance (subject to criteria). Pension: Maximum of 12% = 2x employee contribution. Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values. Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are seeking a talented and highly motivated Data Analyst with experience of SAP Success Factors to join our dynamic team. The ideal candidate will also have strong experience in SAP SuccessFactors Story Reporting and ideally one or all of SAC, Power BI and SQL , with the ability to turn complex data into meaningful insights for informed business decisions. The role will support both existing People Analytics reporting and the transition to SuccessFactors-based reporting , ensuring continuity of historical reporting while developing new analytics capabilities. What you'll be doing Work with business stakeholders to understand HR data and reporting requirements. Develop and maintain interactive Success Factors Story Reports translating business requirements into effective reporting solutions. Develop and maintain interactive Power BI dashboards and reports using DAX, SQL and effective data visualisation techniques. Build, maintain and document data models, measures, calculations, filters, slicers and drill-down functionality. Support SuccessFactors data mapping, migration, validation and testing activities. Support integration of SuccessFactors data with existing Power BI reporting and legacy HR data to maintain historical trend analysis. Ensure data quality, accuracy and consistency across reporting solutions. Support reporting through SuccessFactors implementation, go-live and post-go-live activities. What you should bring Essential Significant experience with Power BI and SQL . Strong experience working with HR / People data . Practical experience with SAP SuccessFactors reporting and HR data . Experience with SuccessFactors data mapping, validation, migration and testing . Experience supporting reporting across legacy HR systems and SuccessFactors . Experience with Power BI RLS . Strong understanding of data modelling, data quality and SQL database principles. Excellent analytical, problem-solving and communication skills. Ability to work independently and collaboratively with technical and business teams. Desirable Experience with SuccessFactors Employee Central or other SuccessFactors modules . Experience with SAP/ECC HR data . Experience working on HR transformation or HRIS implementation programmes. Experience optimising Power BI and SQL performance. What's in it for you? Daily Pay rate: £400 IR35 determination: Inside IR35 Location: Hybrid, Clear Water Court, Reading Length of assignment: 24 weeks Required Start date: ASAP Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 19, 2026
Full time
We are seeking a talented and highly motivated Data Analyst with experience of SAP Success Factors to join our dynamic team. The ideal candidate will also have strong experience in SAP SuccessFactors Story Reporting and ideally one or all of SAC, Power BI and SQL , with the ability to turn complex data into meaningful insights for informed business decisions. The role will support both existing People Analytics reporting and the transition to SuccessFactors-based reporting , ensuring continuity of historical reporting while developing new analytics capabilities. What you'll be doing Work with business stakeholders to understand HR data and reporting requirements. Develop and maintain interactive Success Factors Story Reports translating business requirements into effective reporting solutions. Develop and maintain interactive Power BI dashboards and reports using DAX, SQL and effective data visualisation techniques. Build, maintain and document data models, measures, calculations, filters, slicers and drill-down functionality. Support SuccessFactors data mapping, migration, validation and testing activities. Support integration of SuccessFactors data with existing Power BI reporting and legacy HR data to maintain historical trend analysis. Ensure data quality, accuracy and consistency across reporting solutions. Support reporting through SuccessFactors implementation, go-live and post-go-live activities. What you should bring Essential Significant experience with Power BI and SQL . Strong experience working with HR / People data . Practical experience with SAP SuccessFactors reporting and HR data . Experience with SuccessFactors data mapping, validation, migration and testing . Experience supporting reporting across legacy HR systems and SuccessFactors . Experience with Power BI RLS . Strong understanding of data modelling, data quality and SQL database principles. Excellent analytical, problem-solving and communication skills. Ability to work independently and collaboratively with technical and business teams. Desirable Experience with SuccessFactors Employee Central or other SuccessFactors modules . Experience with SAP/ECC HR data . Experience working on HR transformation or HRIS implementation programmes. Experience optimising Power BI and SQL performance. What's in it for you? Daily Pay rate: £400 IR35 determination: Inside IR35 Location: Hybrid, Clear Water Court, Reading Length of assignment: 24 weeks Required Start date: ASAP Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Join the UK's largest water company and help keep water flowing for 15 million people. With 2.6 billion litres delivered daily and over 500,000 water quality tests each year, your work will directly protect the safety of our drinking water and the communities we serve.is felt across entire communities, this is your chance to make a real difference. What you'll be doing as a Water Quality Technician: Collecting samples from treatment works, reservoirs and customer homes. You will have access to the equipment for testing in your van such as and bottles, thermometers. Overseeing the management of your sampling records and maintenance of sampling equipment, ensuring they're kept to industry standards. Liaising with the technical scheduling team, CSWQ group, and regulatory and performance team to plan your workload and deliver the monitoring programme. Assisting with investigating supply issues or customer complaints if they arise. Base Location: Latton (WTW) - GL7 5QF & Farmoor (WTW) - OX2 9NS - need to travel across Thames Valley Region. What you should bring to the role A full UK, clean driving license with a willingness to plan your routes, drive long distances, and comfortable driving a large commercial van in busy environments and remote rural locations. Excellent customer service skills for visiting customers' homes and cold calling properties. Excellent attention to detail for recording samples on a daily basis. Strong organizational skills and can work independently. An existing knowledge of the water industry, if not a willingness to learn the water industry and its processes. Good computer literacy. What's in it for you? Hourly Pay rate: £14.80. Location: - Latton (WTW) - GL7 5QF & Farmoor (WTW) - OX2 9NS- Flexible between Burford, Carterton, Bampton, Oxford and Swindon. Expenses: Excluded. Length of assignment: 26 weeks. Working hours: 38 hours per week Monday - Friday. Please note you will be on assignment at Thames Water via Pertemps Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 18, 2026
Full time
Join the UK's largest water company and help keep water flowing for 15 million people. With 2.6 billion litres delivered daily and over 500,000 water quality tests each year, your work will directly protect the safety of our drinking water and the communities we serve.is felt across entire communities, this is your chance to make a real difference. What you'll be doing as a Water Quality Technician: Collecting samples from treatment works, reservoirs and customer homes. You will have access to the equipment for testing in your van such as and bottles, thermometers. Overseeing the management of your sampling records and maintenance of sampling equipment, ensuring they're kept to industry standards. Liaising with the technical scheduling team, CSWQ group, and regulatory and performance team to plan your workload and deliver the monitoring programme. Assisting with investigating supply issues or customer complaints if they arise. Base Location: Latton (WTW) - GL7 5QF & Farmoor (WTW) - OX2 9NS - need to travel across Thames Valley Region. What you should bring to the role A full UK, clean driving license with a willingness to plan your routes, drive long distances, and comfortable driving a large commercial van in busy environments and remote rural locations. Excellent customer service skills for visiting customers' homes and cold calling properties. Excellent attention to detail for recording samples on a daily basis. Strong organizational skills and can work independently. An existing knowledge of the water industry, if not a willingness to learn the water industry and its processes. Good computer literacy. What's in it for you? Hourly Pay rate: £14.80. Location: - Latton (WTW) - GL7 5QF & Farmoor (WTW) - OX2 9NS- Flexible between Burford, Carterton, Bampton, Oxford and Swindon. Expenses: Excluded. Length of assignment: 26 weeks. Working hours: 38 hours per week Monday - Friday. Please note you will be on assignment at Thames Water via Pertemps Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
This role seeks a self-motivated candidate to manage engineering projects end-to-end across Thames Water's operational sites and estate. We expect you to manage all aspects of each CAPEX project, including initial scoping of the need, competitively tendering the work, contractor procurement, site set up and inductions: health and safety inspections, commissioning, training and handover to the operations teams. Please note that the internal job title for this role is 'Project Engineer' within the Capital Maintenance Project Team. What you will be doing as an Engineering Project Manager Manage and deliver a portfolio of Mechanical, Electrical and ICA projects, with a typical value between one hundred thousand and £1 million per project. Individually responsible for multiple live projects at any time, with further projects in the scoping and tendering phase. We are developing innovative and modern solutions to operational problems, making our sites more efficient and delivering value for money for our customers. Working with our operations teams and contractors to scope, define and cost solutions that are both cost-effective and have minimal risk. Overseeing our zero-compromise health and safety policy for everyone working on your project. Undertake monthly audits. Oversee the construction of each project in line with our in-house policies & procedures, with associated wider industry standards. Fully compliant with CDM regulations and how to apply them. Working collaboratively with delivery partners and contractors to ensure that schemes are delivered on time. Maintaining compliance with our Asset Standards, associated British & International Standards and professional codes of conduct. Financial forecasting of all live projects and reporting on the value of work done. (VOWD). Drafting, vetting and approving pre-construction information, project programs, risk assessments and method statements (RAMS), and construction phase plans. (CPP) Overseeing the commissioning, training and handover of completed projects to the operations teams. Ensuring that completion documents are available and handed over, including test certificates, operation and maintenance manuals, health and safety files, and as-constructed drawings. Location - Your base location will be Bicester and Cassington and the surrounding area. You will be expected on-site 5 days a week. This role will require you to travel to multiple sites, depending on the project that you are working on. You will be required to have a full driving licence , access to your vehicle and insurance to cover work travel. You will receive a car allowance , which is paid monthly. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Preferably have a background in Engineering, such as Civil or Mechanical Engineering. Formal qualifications within these sectors are strongly encouraged. Ideally, holding at least a BTEC/HND in a relevant discipline or relevant experience. Or have knowledge of Clean Water Processing and/or Wastewater treatment. Ability to coordinate with multiple stakeholders simultaneously. This includes internal colleagues, site employees and external contractors. Additionally, you will have the ability to work with minimum supervision, be self-motivated and driven, and use your initiative to deliver high-quality work. Understanding of Health and Safety standards, with particular reference to construction works, including CDM. However, additional training will be provided. Experience in Construction or Engineering Project Management. What's in it for you? Offering up to £60,000 per annum, depending on experience and skills, plus £4,500 car allowance. Performance-related pay plan directly linked to company performance measures and targets. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 18, 2026
Full time
This role seeks a self-motivated candidate to manage engineering projects end-to-end across Thames Water's operational sites and estate. We expect you to manage all aspects of each CAPEX project, including initial scoping of the need, competitively tendering the work, contractor procurement, site set up and inductions: health and safety inspections, commissioning, training and handover to the operations teams. Please note that the internal job title for this role is 'Project Engineer' within the Capital Maintenance Project Team. What you will be doing as an Engineering Project Manager Manage and deliver a portfolio of Mechanical, Electrical and ICA projects, with a typical value between one hundred thousand and £1 million per project. Individually responsible for multiple live projects at any time, with further projects in the scoping and tendering phase. We are developing innovative and modern solutions to operational problems, making our sites more efficient and delivering value for money for our customers. Working with our operations teams and contractors to scope, define and cost solutions that are both cost-effective and have minimal risk. Overseeing our zero-compromise health and safety policy for everyone working on your project. Undertake monthly audits. Oversee the construction of each project in line with our in-house policies & procedures, with associated wider industry standards. Fully compliant with CDM regulations and how to apply them. Working collaboratively with delivery partners and contractors to ensure that schemes are delivered on time. Maintaining compliance with our Asset Standards, associated British & International Standards and professional codes of conduct. Financial forecasting of all live projects and reporting on the value of work done. (VOWD). Drafting, vetting and approving pre-construction information, project programs, risk assessments and method statements (RAMS), and construction phase plans. (CPP) Overseeing the commissioning, training and handover of completed projects to the operations teams. Ensuring that completion documents are available and handed over, including test certificates, operation and maintenance manuals, health and safety files, and as-constructed drawings. Location - Your base location will be Bicester and Cassington and the surrounding area. You will be expected on-site 5 days a week. This role will require you to travel to multiple sites, depending on the project that you are working on. You will be required to have a full driving licence , access to your vehicle and insurance to cover work travel. You will receive a car allowance , which is paid monthly. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Preferably have a background in Engineering, such as Civil or Mechanical Engineering. Formal qualifications within these sectors are strongly encouraged. Ideally, holding at least a BTEC/HND in a relevant discipline or relevant experience. Or have knowledge of Clean Water Processing and/or Wastewater treatment. Ability to coordinate with multiple stakeholders simultaneously. This includes internal colleagues, site employees and external contractors. Additionally, you will have the ability to work with minimum supervision, be self-motivated and driven, and use your initiative to deliver high-quality work. Understanding of Health and Safety standards, with particular reference to construction works, including CDM. However, additional training will be provided. Experience in Construction or Engineering Project Management. What's in it for you? Offering up to £60,000 per annum, depending on experience and skills, plus £4,500 car allowance. Performance-related pay plan directly linked to company performance measures and targets. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
About the role: We currently have an exciting opportunity for an Instrumentation, Control & Automation (ICA) or Control and Instrumentation (C&I) technician to join our Team based in Camberley STW or Esher STW, covering the home county's pumping area. This is a mobile role, where you would be required to work on various Sewage Pumping Station and borehole sites around the Camberley & Esher area. We are looking for someone who can work in a safe, efficient, timely and effective manner with minimum supervision while maintaining the required standards to ensure that our statutory obligations are met and that asset availability and the associated performance measures are maintained to manufacturers' standards. An ICA Technician may also operate and optimise processes and on-site equipment to ensure delivery of water quality compliance, safety, and operational efficiencies both in and out of normal hours. What you'll be doing as an Instrument Control Automation Technician (Control and Instrumentation Technician) The role would include installations, commissioning, maintenance, and repairs of water production assets, including level instrumentation, flow meters, and Tand VM's turbidity monitors. Working with technology, including SCADA (Supervisory Control and Data Acquisition) systems, associated PLCs (Programmable Logic Controllers), and Process control networks. Liaise with and supervise contractors and suppliers where necessary. You will be responsible for providing specialist technical advice where appropriate, with up-to-date technical knowledge, and providing training support for technical apprentices. Base Location - Due to the nature of this role, you would be contractually based at the Camberley STW. Working Pattern: 38 hours per week Monday-Friday.7:30 am -3:36 pm Plus standby & overtime opportunity, increasing earnings by a potential £8,000 - £10,000 upon completion of essential company training. Equipment: All PPE, tools, a company van and a fuel card are provided. You must have Knowledge and experience working with relay logic and PLCs (Rockwell & Allen-Bradley), which will include management and programming. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Ideally, you will be qualified to HNC level or otherwise NVQ level 3 (or equivalent) in an instrumentation, control and automation discipline. Preferably, for you to have an 18th Edition (BS7671) qualification. A good, practical understanding of operational plant and control systems is essential. An understanding of Wonderware and ClearSCADA is desirable. Knowledge and experience working with relay logic and PLCs (Rockwell & Alan Bradley), which will include management and programming. The ideal candidate will have the ability to read and fault-find from circuit diagrams, as well as have previous experience with inverter drives. We are looking for someone with experience in calibration and maintenance of front-line instrumentation. A problem solver, able to identify potential issues and implement solutions, or escalate if required. An excellent communicator, providing technical expertise to Internal and External staff and contractors. Resilient, adapting to the pressures of work and working in a constantly changing environment. Ability to work with minimum supervision, under own initiative to design and meet standards. Knowledge and awareness of Health and Safety issues relevant to the industry. Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. Full UK driving licence. What's in it for you? Competitive salary up to £47,000 per annum, depending on skills and experience. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be provided for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 18, 2026
Full time
About the role: We currently have an exciting opportunity for an Instrumentation, Control & Automation (ICA) or Control and Instrumentation (C&I) technician to join our Team based in Camberley STW or Esher STW, covering the home county's pumping area. This is a mobile role, where you would be required to work on various Sewage Pumping Station and borehole sites around the Camberley & Esher area. We are looking for someone who can work in a safe, efficient, timely and effective manner with minimum supervision while maintaining the required standards to ensure that our statutory obligations are met and that asset availability and the associated performance measures are maintained to manufacturers' standards. An ICA Technician may also operate and optimise processes and on-site equipment to ensure delivery of water quality compliance, safety, and operational efficiencies both in and out of normal hours. What you'll be doing as an Instrument Control Automation Technician (Control and Instrumentation Technician) The role would include installations, commissioning, maintenance, and repairs of water production assets, including level instrumentation, flow meters, and Tand VM's turbidity monitors. Working with technology, including SCADA (Supervisory Control and Data Acquisition) systems, associated PLCs (Programmable Logic Controllers), and Process control networks. Liaise with and supervise contractors and suppliers where necessary. You will be responsible for providing specialist technical advice where appropriate, with up-to-date technical knowledge, and providing training support for technical apprentices. Base Location - Due to the nature of this role, you would be contractually based at the Camberley STW. Working Pattern: 38 hours per week Monday-Friday.7:30 am -3:36 pm Plus standby & overtime opportunity, increasing earnings by a potential £8,000 - £10,000 upon completion of essential company training. Equipment: All PPE, tools, a company van and a fuel card are provided. You must have Knowledge and experience working with relay logic and PLCs (Rockwell & Allen-Bradley), which will include management and programming. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Ideally, you will be qualified to HNC level or otherwise NVQ level 3 (or equivalent) in an instrumentation, control and automation discipline. Preferably, for you to have an 18th Edition (BS7671) qualification. A good, practical understanding of operational plant and control systems is essential. An understanding of Wonderware and ClearSCADA is desirable. Knowledge and experience working with relay logic and PLCs (Rockwell & Alan Bradley), which will include management and programming. The ideal candidate will have the ability to read and fault-find from circuit diagrams, as well as have previous experience with inverter drives. We are looking for someone with experience in calibration and maintenance of front-line instrumentation. A problem solver, able to identify potential issues and implement solutions, or escalate if required. An excellent communicator, providing technical expertise to Internal and External staff and contractors. Resilient, adapting to the pressures of work and working in a constantly changing environment. Ability to work with minimum supervision, under own initiative to design and meet standards. Knowledge and awareness of Health and Safety issues relevant to the industry. Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. Full UK driving licence. What's in it for you? Competitive salary up to £47,000 per annum, depending on skills and experience. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be provided for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Every day, more than 16 million customers rely on Thames Water's operational technology systems to safely collect, treat and transport wastewater. Behind those systems is a complex network of SCADA, automation, control and communications infrastructure that operates 24/7 across hundreds of operational sites. We're looking for a talented SCADA Engineer to join our Operational Technology team and help drive the reliability, resilience and evolution of one of the UK's largest industrial control system environments. You'll play a key role in supporting and improving the technology that enables our frontline teams to operate critical wastewater services while helping us reduce pollution, improve environmental outcomes and deliver better performance for our customers. This is far more than a traditional support role. You'll have the opportunity to influence technical standards, support major transformation programmes and work on technologies that sit at the heart of Thames Water's operational future. What you'll be doing as a Site SCADA Engineer (Waste) As a Waste Site SCADA Systems Engineer, you'll be responsible for maintaining and enhancing site-based SCADA systems across our wastewater operations estate. These systems provide critical monitoring, control and operational insight across treatment works and pumping stations. Support and maintain critical SCADA platforms including AVEVA System Platform/Wonderware, FactoryTalk View and Iconics. Ensure high levels of system availability, resilience and security across operational sites. Troubleshoot and resolve faults involving SCADA systems, HMIs, PLCs and communications infrastructure. Deliver upgrades, patches and improvements that keep systems secure and reliable. Support disaster recovery planning and business continuity arrangements. Work closely with operations teams to understand challenges and identify opportunities for improvement. Provide technical input into capital delivery and OT improvement projects. Champion OT change management, risk management and cybersecurity best practice. Act as a subject matter expert, sharing knowledge and mentoring colleagues across the wider OT community. Why join Thames Water? This is an opportunity to work at a scale that very few organisations can offer. You'll be joining a team responsible for supporting operational technology that directly impacts millions of customers and some of the UK's most critical infrastructure. You'll help deliver the next generation of OT capability while developing your own expertise in a highly visible and influential role. You'll benefit from: Exposure to large-scale SCADA, automation and OT environments. Involvement in major infrastructure and digital transformation programmes. Opportunities to develop specialist expertise in Operational Technology and industrial cybersecurity. Hybrid working that supports work-life balance. A collaborative team environment where innovation and continuous improvement are encouraged. The chance to make a real difference to environmental performance and customer outcomes Base location: Hybrid - Crossness Working pattern: 36 hours Monday to Friday, with participation in an on-call rota What we're looking for We're interested in talented engineers who are passionate about Operational Technology and enjoy solving complex technical challenges. You'll ideally have experience in: SCADA, PLC, ICA or industrial automation environments. AVEVA System Platform/Wonderware, FactoryTalk View, Iconics or similar technologies. Allen-Bradley PLC systems. Industrial communications and OT networking. Troubleshooting critical operational systems. Working with operational stakeholders and translating technical issues into practical solutions. You'll stand out if you also have: Experience within water, utilities, manufacturing, energy or other process industries. Experience supporting industrial control system projects or major system upgrades. Understanding of network design, redundancy and resilience technologies. What's in it for you? Competitive salary: up to £62,000 per annum. Car Allowance: £4,500. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 18, 2026
Full time
Every day, more than 16 million customers rely on Thames Water's operational technology systems to safely collect, treat and transport wastewater. Behind those systems is a complex network of SCADA, automation, control and communications infrastructure that operates 24/7 across hundreds of operational sites. We're looking for a talented SCADA Engineer to join our Operational Technology team and help drive the reliability, resilience and evolution of one of the UK's largest industrial control system environments. You'll play a key role in supporting and improving the technology that enables our frontline teams to operate critical wastewater services while helping us reduce pollution, improve environmental outcomes and deliver better performance for our customers. This is far more than a traditional support role. You'll have the opportunity to influence technical standards, support major transformation programmes and work on technologies that sit at the heart of Thames Water's operational future. What you'll be doing as a Site SCADA Engineer (Waste) As a Waste Site SCADA Systems Engineer, you'll be responsible for maintaining and enhancing site-based SCADA systems across our wastewater operations estate. These systems provide critical monitoring, control and operational insight across treatment works and pumping stations. Support and maintain critical SCADA platforms including AVEVA System Platform/Wonderware, FactoryTalk View and Iconics. Ensure high levels of system availability, resilience and security across operational sites. Troubleshoot and resolve faults involving SCADA systems, HMIs, PLCs and communications infrastructure. Deliver upgrades, patches and improvements that keep systems secure and reliable. Support disaster recovery planning and business continuity arrangements. Work closely with operations teams to understand challenges and identify opportunities for improvement. Provide technical input into capital delivery and OT improvement projects. Champion OT change management, risk management and cybersecurity best practice. Act as a subject matter expert, sharing knowledge and mentoring colleagues across the wider OT community. Why join Thames Water? This is an opportunity to work at a scale that very few organisations can offer. You'll be joining a team responsible for supporting operational technology that directly impacts millions of customers and some of the UK's most critical infrastructure. You'll help deliver the next generation of OT capability while developing your own expertise in a highly visible and influential role. You'll benefit from: Exposure to large-scale SCADA, automation and OT environments. Involvement in major infrastructure and digital transformation programmes. Opportunities to develop specialist expertise in Operational Technology and industrial cybersecurity. Hybrid working that supports work-life balance. A collaborative team environment where innovation and continuous improvement are encouraged. The chance to make a real difference to environmental performance and customer outcomes Base location: Hybrid - Crossness Working pattern: 36 hours Monday to Friday, with participation in an on-call rota What we're looking for We're interested in talented engineers who are passionate about Operational Technology and enjoy solving complex technical challenges. You'll ideally have experience in: SCADA, PLC, ICA or industrial automation environments. AVEVA System Platform/Wonderware, FactoryTalk View, Iconics or similar technologies. Allen-Bradley PLC systems. Industrial communications and OT networking. Troubleshooting critical operational systems. Working with operational stakeholders and translating technical issues into practical solutions. You'll stand out if you also have: Experience within water, utilities, manufacturing, energy or other process industries. Experience supporting industrial control system projects or major system upgrades. Understanding of network design, redundancy and resilience technologies. What's in it for you? Competitive salary: up to £62,000 per annum. Car Allowance: £4,500. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We have an exciting opportunity for a Scheduler to join our Planning and Scheduling team in Reading. You'll play an important part in building effective work plans for our field teams, coordinating outstanding work and working with colleagues and external stakeholders to make sure jobs are completed efficiently and our customers are kept informed. Please note that this is a 12-month contract. What you'll be doing as a Scheduler Liaise with repair teams, supervisors and managers in the field. Plan and schedule leakage and customer works. Work with local councils to get permits authorised and accepted. Manage outstanding work and review the backlog to make sure it's kept under control. Keep customers informed throughout their journey through to resolution. Manage requests involving more complex field activity and escalate issues where needed. Work with internal planning systems and Click to support effective planning and scheduling. Base location: Kemble Court, Reading, RG2 6AD - hybrid Working hours: 7:30 am to 3:30 pm What you should bring to the role Excellent communication and interpersonal skills, with the ability to build effective working relationships. A proactive and self-motivated approach. Strong organisational skills and the ability to manage competing priorities. Ability to work effectively as part of a team. A positive approach to problem-solving and taking ownership of issues. Ability to work accurately and flexibly in a busy environment. Additional skills and experience: An understanding of Streetworks or traffic management. Knowledge of SAP. Knowledge of GIS. What's in it for you? This role will be paid from £26,225 to £30,000 per annum depending on skills and experience Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 18, 2026
Full time
We have an exciting opportunity for a Scheduler to join our Planning and Scheduling team in Reading. You'll play an important part in building effective work plans for our field teams, coordinating outstanding work and working with colleagues and external stakeholders to make sure jobs are completed efficiently and our customers are kept informed. Please note that this is a 12-month contract. What you'll be doing as a Scheduler Liaise with repair teams, supervisors and managers in the field. Plan and schedule leakage and customer works. Work with local councils to get permits authorised and accepted. Manage outstanding work and review the backlog to make sure it's kept under control. Keep customers informed throughout their journey through to resolution. Manage requests involving more complex field activity and escalate issues where needed. Work with internal planning systems and Click to support effective planning and scheduling. Base location: Kemble Court, Reading, RG2 6AD - hybrid Working hours: 7:30 am to 3:30 pm What you should bring to the role Excellent communication and interpersonal skills, with the ability to build effective working relationships. A proactive and self-motivated approach. Strong organisational skills and the ability to manage competing priorities. Ability to work effectively as part of a team. A positive approach to problem-solving and taking ownership of issues. Ability to work accurately and flexibly in a busy environment. Additional skills and experience: An understanding of Streetworks or traffic management. Knowledge of SAP. Knowledge of GIS. What's in it for you? This role will be paid from £26,225 to £30,000 per annum depending on skills and experience Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Are you an experienced Project Manager who thrives on turning complex challenges into meaningful results? Do you enjoy bringing people together, driving change and delivering projects that make a real difference to customers? Thames Water is looking for a highly motivated Project Manager to join our Retail PMO team within the Customer Experience Transformation function on a 19 to 24 month Fixed Term Contract. This is a fantastic opportunity to play a key role in helping to improve customer outcomes. In this role, you will work closely with a Technical Project Manager, senior leaders and cross-functional teams; you'll lead the successful delivery of high-profile initiatives in a fast-paced and evolving environment. Build strong stakeholder relationships, navigate complexity with confidence and use creative problem-solving to keep projects moving forward and delivering value. As part of our Retail PMO team, you'll help drive excellence in project governance, delivery and ways of working. You'll ensure projects are delivered successfully and create lasting benefits for our customers, colleagues and the business. What you will be doing as a Project Manager Lead Project Delivery - Deliver projects on time, within scope, budget and quality expectations. Manage Stakeholders - Build strong relationships with sponsors, senior stakeholders and business teams, ensuring alignment and effective decision-making throughout delivery. Coordinate Delivery - Partner with a Technical Project Manager and a Business Lead to coordinate business and technical delivery activities and ensure successful implementation. Problem Solving - Proactively identify and address risks, issues, dependencies and blockers to keep delivery on track. Governance & Reporting - Maintain project governance, RAID logs, reporting and progress updates. Project Communications - Develop and deliver communication and engagement activities to support successful project outcomes and keep stakeholders informed. Compliance & Quality - Ensure adherence to governance, regulatory and quality requirements. Financial Management - Monitor budgets, forecasts and project spend to maximise value. What you should bring to the role Essential Demonstrable experience of delivering complex projects in a customer-focused, regulated or similar demanding environment. Strong track record of leading projects end to end and delivering measurable outcomes and benefits. Excellent stakeholder management, communication and influencing skills, including confidence working with senior leaders/sponsors. The ability to absorb information quickly, break down complex problems and develop practical solutions. Experience of different delivery approaches, including Agile or hybrid methods, alongside robust governance and reporting. Sound commercial awareness and experience managing project budgets, forecasts and value. Experience preparing teams for change and embedding new ways of working. Strong attention to detail, resilience and the ability to create momentum in changing environments. Experience of working within customer operations or service delivery environments. Desirable Project Management qualification such as APM, PRINCE2, Agile certification or equivalent. Experience of working with contact centre or customer service operations across multiple communication channels. Experience of partnering with a Technical Project Manager to deliver technology-enabled business change. Base Location - Hybrid - Walnut Court, Swindon, or Clear Water Court, Reading Hours: 36 hours per week What's in it for you? A Competitive salary of £55,000 to £60,000 per annum, depending on skills and experience 26 days holiday per year, increasing to 30 days with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 17, 2026
Full time
Are you an experienced Project Manager who thrives on turning complex challenges into meaningful results? Do you enjoy bringing people together, driving change and delivering projects that make a real difference to customers? Thames Water is looking for a highly motivated Project Manager to join our Retail PMO team within the Customer Experience Transformation function on a 19 to 24 month Fixed Term Contract. This is a fantastic opportunity to play a key role in helping to improve customer outcomes. In this role, you will work closely with a Technical Project Manager, senior leaders and cross-functional teams; you'll lead the successful delivery of high-profile initiatives in a fast-paced and evolving environment. Build strong stakeholder relationships, navigate complexity with confidence and use creative problem-solving to keep projects moving forward and delivering value. As part of our Retail PMO team, you'll help drive excellence in project governance, delivery and ways of working. You'll ensure projects are delivered successfully and create lasting benefits for our customers, colleagues and the business. What you will be doing as a Project Manager Lead Project Delivery - Deliver projects on time, within scope, budget and quality expectations. Manage Stakeholders - Build strong relationships with sponsors, senior stakeholders and business teams, ensuring alignment and effective decision-making throughout delivery. Coordinate Delivery - Partner with a Technical Project Manager and a Business Lead to coordinate business and technical delivery activities and ensure successful implementation. Problem Solving - Proactively identify and address risks, issues, dependencies and blockers to keep delivery on track. Governance & Reporting - Maintain project governance, RAID logs, reporting and progress updates. Project Communications - Develop and deliver communication and engagement activities to support successful project outcomes and keep stakeholders informed. Compliance & Quality - Ensure adherence to governance, regulatory and quality requirements. Financial Management - Monitor budgets, forecasts and project spend to maximise value. What you should bring to the role Essential Demonstrable experience of delivering complex projects in a customer-focused, regulated or similar demanding environment. Strong track record of leading projects end to end and delivering measurable outcomes and benefits. Excellent stakeholder management, communication and influencing skills, including confidence working with senior leaders/sponsors. The ability to absorb information quickly, break down complex problems and develop practical solutions. Experience of different delivery approaches, including Agile or hybrid methods, alongside robust governance and reporting. Sound commercial awareness and experience managing project budgets, forecasts and value. Experience preparing teams for change and embedding new ways of working. Strong attention to detail, resilience and the ability to create momentum in changing environments. Experience of working within customer operations or service delivery environments. Desirable Project Management qualification such as APM, PRINCE2, Agile certification or equivalent. Experience of working with contact centre or customer service operations across multiple communication channels. Experience of partnering with a Technical Project Manager to deliver technology-enabled business change. Base Location - Hybrid - Walnut Court, Swindon, or Clear Water Court, Reading Hours: 36 hours per week What's in it for you? A Competitive salary of £55,000 to £60,000 per annum, depending on skills and experience 26 days holiday per year, increasing to 30 days with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
About the role: We have a great opportunity for a Process Technician to join our team at Camberley STW. You do not need a background in the waste or water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas, This role is an essential front-line role, which the business simply cannot operate without you. Every day is different; you will be working in all weather conditions carrying out a range of tasks across multiple sites to ensure the essential functions of our sewage treatment works operate to maintain the supply to our customers and protect the environment. Planned preventative maintenance of equipment to support the operation of the plant. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you'll be doing as the Process Technician Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience. Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained. Attending reactive jobs following plant and equipment failure. Keeping sites clean and tidy and undertaking safety and security checks. Carrying out daily site checks to ensure compliant operation Base Location: Camberley STW - GU15 3YL Working Pattern 38 Hours Monday - Friday 7:30 am - 15:36pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training Due to the nature of this role you must hold a full UK drivers Licence What you should bring to the role To thrive in this role, the essential criteria you'll need is: Be a self-motivated individual who can immerse themselves in the team around them; you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Full UK driving licence. What's in it for you? Competitive salary starting from £29,349 per annum depending on skills and experience. 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 17, 2026
Full time
About the role: We have a great opportunity for a Process Technician to join our team at Camberley STW. You do not need a background in the waste or water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas, This role is an essential front-line role, which the business simply cannot operate without you. Every day is different; you will be working in all weather conditions carrying out a range of tasks across multiple sites to ensure the essential functions of our sewage treatment works operate to maintain the supply to our customers and protect the environment. Planned preventative maintenance of equipment to support the operation of the plant. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you'll be doing as the Process Technician Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience. Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained. Attending reactive jobs following plant and equipment failure. Keeping sites clean and tidy and undertaking safety and security checks. Carrying out daily site checks to ensure compliant operation Base Location: Camberley STW - GU15 3YL Working Pattern 38 Hours Monday - Friday 7:30 am - 15:36pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training Due to the nature of this role you must hold a full UK drivers Licence What you should bring to the role To thrive in this role, the essential criteria you'll need is: Be a self-motivated individual who can immerse themselves in the team around them; you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Full UK driving licence. What's in it for you? Competitive salary starting from £29,349 per annum depending on skills and experience. 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
As a Charges Coordinator, you'll play an important role in helping Thames Water manage charges received from Highway Authorities. Working as part of a supportive team, you'll investigate each case, decide whether charges are valid, and ensure invoices are processed accurately and fairly. This is a varied role where you'll work with internal teams and external partners to help reduce unnecessary costs while making a real contribution to delivering an excellent service for our customers. What you'll be doing as a Charges Coordinator As a Charges Coordinator, you'll investigate, validate and process charges received from Highway Authorities, ensuring every case is handled accurately and within agreed timescales. You'll use a range of internal systems while working closely with colleagues and external organisations to deliver the best outcomes. Investigating and validating charges received from Highway Authorities using a range of internal systems. Processing invoices accurately and within agreed timescales. Working with internal teams, contractors and Highway Authorities to resolve queries and minimise unnecessary costs. Liaising with external organisations to ensure only valid charges are paid. Identifying trends and opportunities to improve processes and reduce future costs. Maintaining accurate records while managing a busy workload across multiple systems. What you should bring to the role Strong problem-solving skills with the confidence to investigate information and make informed decisions. Excellent communication skills with the ability to build positive relationships with colleagues and external partners. A team-player approach, as this role can be fast-paced and colleagues work together to support one another. Previous experience in customer service, administration, invoicing or financial administration where accuracy and organisation were essential. Experience using systems such as Salesforce, SAP, Street Manager or GIS would be highly beneficial. Knowledge of streetworks or highways processes would be advantageous. While previous experience is beneficial, we also welcome applications from recent graduates with strong analytical skills and a willingness to learn. What's in it for you? Hourly Pay Rate: £14.26-£17.83 per hour, depending on skills and experience. Expenses: Excluded Location: Clearwater Court, Reading (Hybrid working with a minimum of one day per week in the office. Our office is located in Reading town centre, just a two-minute walk from Reading train station.) Length of assignment: 26-week temporary contract. Hours: Monday to Friday, 8:00am - 4:00pm Hours:36 hours per week Please note you will be on assignment at Thames Water via Pertemps Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 17, 2026
Full time
As a Charges Coordinator, you'll play an important role in helping Thames Water manage charges received from Highway Authorities. Working as part of a supportive team, you'll investigate each case, decide whether charges are valid, and ensure invoices are processed accurately and fairly. This is a varied role where you'll work with internal teams and external partners to help reduce unnecessary costs while making a real contribution to delivering an excellent service for our customers. What you'll be doing as a Charges Coordinator As a Charges Coordinator, you'll investigate, validate and process charges received from Highway Authorities, ensuring every case is handled accurately and within agreed timescales. You'll use a range of internal systems while working closely with colleagues and external organisations to deliver the best outcomes. Investigating and validating charges received from Highway Authorities using a range of internal systems. Processing invoices accurately and within agreed timescales. Working with internal teams, contractors and Highway Authorities to resolve queries and minimise unnecessary costs. Liaising with external organisations to ensure only valid charges are paid. Identifying trends and opportunities to improve processes and reduce future costs. Maintaining accurate records while managing a busy workload across multiple systems. What you should bring to the role Strong problem-solving skills with the confidence to investigate information and make informed decisions. Excellent communication skills with the ability to build positive relationships with colleagues and external partners. A team-player approach, as this role can be fast-paced and colleagues work together to support one another. Previous experience in customer service, administration, invoicing or financial administration where accuracy and organisation were essential. Experience using systems such as Salesforce, SAP, Street Manager or GIS would be highly beneficial. Knowledge of streetworks or highways processes would be advantageous. While previous experience is beneficial, we also welcome applications from recent graduates with strong analytical skills and a willingness to learn. What's in it for you? Hourly Pay Rate: £14.26-£17.83 per hour, depending on skills and experience. Expenses: Excluded Location: Clearwater Court, Reading (Hybrid working with a minimum of one day per week in the office. Our office is located in Reading town centre, just a two-minute walk from Reading train station.) Length of assignment: 26-week temporary contract. Hours: Monday to Friday, 8:00am - 4:00pm Hours:36 hours per week Please note you will be on assignment at Thames Water via Pertemps Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
About the role: We have a great opportunity for a Process Technician to join our team at Long Reach STW for a 12-month Fixed Term Contract. You do not need a background in the waste or water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas. This role is an essential front-line role, which the business simply cannot operate without you. Every day is different; you will be working in all weather conditions, carrying out a range of tasks across multiple sites to ensure the essential functions of our sewage treatment works operate to maintain the supply to our customers and protect the environment. Planned preventative maintenance of equipment to support the operation of the plant. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you'll be doing as the Process Technician Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience. Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained. Conducting operational sampling. Attending reactive jobs following plant and equipment failure. Keeping sites clean and tidy and undertaking safety and security checks. Carrying out daily site checks to ensure compliant operation. Base Location: Long Reach STW - DA1 5PP Working Pattern 38 Hours Monday - Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training. Due to the nature of this role, you must hold a full UK driver's licence. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Be a self-motivated individual who can immerse themselves in the team around them. You need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times, but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Full UK driver's licence. What's in it for you? Competitive salary starting from £29,349 per annum, depending on skills and experience. 24 days holiday per year, increasing to 28 days with the length of service (Plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 17, 2026
Full time
About the role: We have a great opportunity for a Process Technician to join our team at Long Reach STW for a 12-month Fixed Term Contract. You do not need a background in the waste or water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas. This role is an essential front-line role, which the business simply cannot operate without you. Every day is different; you will be working in all weather conditions, carrying out a range of tasks across multiple sites to ensure the essential functions of our sewage treatment works operate to maintain the supply to our customers and protect the environment. Planned preventative maintenance of equipment to support the operation of the plant. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you'll be doing as the Process Technician Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience. Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained. Conducting operational sampling. Attending reactive jobs following plant and equipment failure. Keeping sites clean and tidy and undertaking safety and security checks. Carrying out daily site checks to ensure compliant operation. Base Location: Long Reach STW - DA1 5PP Working Pattern 38 Hours Monday - Friday 7:30 am - 3:36 pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training. Due to the nature of this role, you must hold a full UK driver's licence. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Be a self-motivated individual who can immerse themselves in the team around them. You need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times, but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Full UK driver's licence. What's in it for you? Competitive salary starting from £29,349 per annum, depending on skills and experience. 24 days holiday per year, increasing to 28 days with the length of service (Plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are looking for an Inventory Operator to join Thames Water permanently. As a Warehouse Operative, you will be part of the Inventory Operations and Supply Management team and will be required to provide safe custody and real-time visibility of our stock holdings. You will ensure a first-class professional delivery and collection service across all Thames Water & Alliance locations of critical stock and equipment to support the operational teams when facing customer and operational incidents. Internally, we refer to this role as an Inventory Operative. What you'll be doing as a Warehouse Operative Operating mechanical handling equipment in a safe manner. FLT driving training will be provided. Using SAP to ensure that inventory levels reflect real-time holdings. Updating stock records accordingly. Safely and securely load and unload vehicles. Managing daily receipts from Distribution Centres. Actioning returns against work orders. Maintaining good housekeeping throughout the site and stores. Ensuring equipment and critical stock are delivered and collected on time. Ensuring the safe custody of Thames Water stock and equipment. Location - Kidlington, Oxfordshire 45 hours per week, Monday-Friday on a rota basis We're looking for you to To thrive in this role, the essential criteria you'll need are: Have previous warehouse experience. Hold a valid, full UK driving licence and have your own transport. Excellent numeracy, verbal, and written skills. FLT licence is beneficial but not essential; training will be provided. Possess basic computer skills, specifically Excel. Be comfortable with manual handling, lifting to 25 kg. What's in it for you? Offering up to £32,000 per annum, depending on experience and skills. 24 days holiday per year, increasing to 28 days per year, with length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Occasional Saturdays may be required; overtime rate applies. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no two days are the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 17, 2026
Full time
We are looking for an Inventory Operator to join Thames Water permanently. As a Warehouse Operative, you will be part of the Inventory Operations and Supply Management team and will be required to provide safe custody and real-time visibility of our stock holdings. You will ensure a first-class professional delivery and collection service across all Thames Water & Alliance locations of critical stock and equipment to support the operational teams when facing customer and operational incidents. Internally, we refer to this role as an Inventory Operative. What you'll be doing as a Warehouse Operative Operating mechanical handling equipment in a safe manner. FLT driving training will be provided. Using SAP to ensure that inventory levels reflect real-time holdings. Updating stock records accordingly. Safely and securely load and unload vehicles. Managing daily receipts from Distribution Centres. Actioning returns against work orders. Maintaining good housekeeping throughout the site and stores. Ensuring equipment and critical stock are delivered and collected on time. Ensuring the safe custody of Thames Water stock and equipment. Location - Kidlington, Oxfordshire 45 hours per week, Monday-Friday on a rota basis We're looking for you to To thrive in this role, the essential criteria you'll need are: Have previous warehouse experience. Hold a valid, full UK driving licence and have your own transport. Excellent numeracy, verbal, and written skills. FLT licence is beneficial but not essential; training will be provided. Possess basic computer skills, specifically Excel. Be comfortable with manual handling, lifting to 25 kg. What's in it for you? Offering up to £32,000 per annum, depending on experience and skills. 24 days holiday per year, increasing to 28 days per year, with length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Occasional Saturdays may be required; overtime rate applies. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no two days are the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
