Principal IT

Mobile &Tablet Repair Engineer - 27,000/ 35,000 per annum - Guiseley Principal IT are working with an IT repairs business that are looking for a mobile & tablet repair engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the repair centre manager and the role is site based, 5 days a week (Monday-Friday/9-5:30pm). As a Mobile & Tablet Repair Engineer, you will be a key member of the technical team, responsible for diagnosing, repairing, and refurbishing a wide range of mobile and tablet devices. You will work to defined SLAs, ensuring all repairs, testing, and service updates are completed accurately and on time. You will also be involved in secure data sanitisation procedures for mobile and tablet trade in projects, ensuring customer data is irretrievably erased prior to the re-marketing of their handsets. Duties/Areas of Responsibility Diagnose faults on mobile and tablet devices using both manual and software-assisted methods. Complete high-quality repairs to manufacturer or Eden standards, including screens, batteries, charging systems, and board-level components (where trained). Log accurate repair notes, assessments, and updates within the ticketing system in line with SLAs. Test, validate, and quality-check repaired and refurbished devices prior to dispatch. Support the wider team with inventory checks, parts handling, and updating device records. Assist with refurbishment and reuse workflows, including data sanitisation and grading. Contribute to recycling processing tasks as part of our WEEE and zero-to-landfill commitments. Demonstrate excellent customer service when communicating with clients, partners, and internal teams. Required Skills & Experience Proven interest or hands-on experience with mobile, tablet, or general IT hardware. Strong problem-solving skills with an analytical approach to diagnosis. Good written communication skills for accurate ticket and report updates. Competence with Microsoft Office (Outlook, Word, Excel) is beneficial but not essential. Ability to follow structured processes and continually improve repair efficiency and accuracy. The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme and private healthcare. How to Apply : If you are interested in hearing more about this mobile & tablet repair engineer vacancy or applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Head of Infrastructure & Security Location: Hull (Hybrid/On-site) Salary: 65,000 per annum Sector: Automotive Claims Management About the Company Principal IT are exclusively recruiting for a growing automotive claims management company based in Hull, delivering high-quality, compliant, and technology-driven services to our customers and partners. As we continue to scale, technology resilience, security, and compliance are critical to our success. The Role Our client are seeking an experienced Head of Infrastructure & Security to take ownership of our IT infrastructure, cyber security, and operational resilience. This is a senior leadership role with strategic and hands-on responsibility for ensuring our systems are secure, scalable, and fit for a regulated environment. You will work closely with senior stakeholders across the business, leading infrastructure strategy while ensuring robust security controls, compliance, and business continuity. Key Responsibilities Own and deliver the infrastructure and security strategy aligned to business objectives Demonstrable experience designing and enforcing cyber security best practice for both Cyber Essential Plus & ISO27001 accredited environments Lead, manage, and develop internal IT and infrastructure teams and key third-party suppliers Oversee cloud, on-premise, and hybrid infrastructure environments Design, implement, and maintain cyber security frameworks, policies, and controls Ensure compliance with relevant regulations and standards (e.g. GDPR, ISO 27001, FCA-aligned controls where applicable) Manage incident response, disaster recovery, and business continuity planning Lead vulnerability management, penetration testing, and security audits Own infrastructure budgets, vendor contracts, and technology roadmaps Provide clear reporting and risk assessments to senior leadership Cloud platforms such as Azure or AWS to Include EntraID & Intune for back office environments About You Proven experience in a senior infrastructure and/or security leadership role Strong technical background across infrastructure, networking, cloud platforms, and security Experience working in regulated or compliance-driven environments Strong people leadership and stakeholder management skills Ability to balance strategic thinking with hands-on problem solving Excellent communication skills, with the ability to translate technical risk into business impact Desirable Experience Experience within financial services, insurance, automotive, or claims management sectors Further security standards such as Payment Card Industry Data Security Standard (PCI DSS) What We Offer Competitive salary of 65,000 per annum Opportunity to shape and lead infrastructure and security strategy A key role within a growing, forward-thinking organisation Supportive leadership team and clear scope for impact How to Apply If you are a driven infrastructure and security leader looking to make a meaningful impact within a growing automotive claims business, we'd love to hear from you.