Job Description - Food and Beverage Supervisor (HOT0BMI4) Job Description Food and Beverage Supervisor ( Job Number: HOT0BMI4 ) Work Locations Work Locations : Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow We are looking for an experienced Food and Beverage Supervisor to work on a full time basis at Hilton Birmingham Metropole's destination Bar and Restaurant, Brightsmith on the Water. You will be able to work in a fast paced environment serving Guests and ensuring excellent Customer Service. Previous experience working in a busy bar or nightclub would be an advantage. Hourly Rate of£12.77 per hour plus service charge This is a full time position, 39 hours hours per week A WORLD OF REWARDS Smart uniform provided andlaundered Free, healthy and high qualitymealswhen on duty Grow your Career your next position could be as a Food and Beverage Team Leader or Restaurant Supervisor Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Guest Experience Day: 1 night stay with breakfast and dinner Modern and inclusive Team Member's areas A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards: Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets Assist Food and Beverage management with training and development of team members Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous Food and Beverage experience Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in hotel industry Previous experience in supervising and/or delegation Willingness to develop team members and self What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Jul 17, 2025
Full time
Job Description - Food and Beverage Supervisor (HOT0BMI4) Job Description Food and Beverage Supervisor ( Job Number: HOT0BMI4 ) Work Locations Work Locations : Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow We are looking for an experienced Food and Beverage Supervisor to work on a full time basis at Hilton Birmingham Metropole's destination Bar and Restaurant, Brightsmith on the Water. You will be able to work in a fast paced environment serving Guests and ensuring excellent Customer Service. Previous experience working in a busy bar or nightclub would be an advantage. Hourly Rate of£12.77 per hour plus service charge This is a full time position, 39 hours hours per week A WORLD OF REWARDS Smart uniform provided andlaundered Free, healthy and high qualitymealswhen on duty Grow your Career your next position could be as a Food and Beverage Team Leader or Restaurant Supervisor Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Guest Experience Day: 1 night stay with breakfast and dinner Modern and inclusive Team Member's areas A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards: Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets Assist Food and Beverage management with training and development of team members Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous Food and Beverage experience Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in hotel industry Previous experience in supervising and/or delegation Willingness to develop team members and self What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Your heart beats faster when organizing big events. You have experience in leading an operational team and always strive to deliver excellent guest services. Proactivity, enthusiasm and being a 'hands on' team player is part of your DNA. That is why you and your team can organize the best events and conferences at Hilton Amsterdam Airport Schiphol. Besides that, you and your team will contribute to even more hotel awards, such as Best Place to Work. Due to your work experience, we understand that we do not need to explain you what your daily tasks will be. Just in case, we will explain it shortly and we will tell you more about it during a conversation. As Banqueting Manager, you are responsible for managing all banquets and events in our 26 meeting rooms with a capacity up to 640 guests. You are responsible for planning, managing and supervising events based on business demands. You lead your team in a way that they can deliver exceptional guest services. Besides that, you are responsible for recruiting, training and evaluating the performance of the banqueting team and you set departmental targets and objectives, make work schedules, budgets, policies and procedures. Lastly, you are capable of looking for ways to optimize sales and contain costs and identifying any areas for improvement and you are always willing assist other departments where necessary. We are convinced that you can help us to pursue our success. So, what is in it for you? Development opportunities through our extensive training offerings, personal development plans and coaching Career progression within our hotel, the Hilton hotels in the Netherlands and even internationally Travel the world! Use our unique travel program, Go Hilton, and receive substantial discount on hotel rooms all over the world and 50% discount on F&B A diverse and inclusive culture within our organization which has been awarded as Great Place To Work several times! A good starting salary, in which you can grow Incentives 25 paid vacation days Travel allowance based on your travel distance We work hard and play hard, we offer several nice team building and sports activities Our organization believes corporate responsibility is very important. We love to give back to our community and the environment and you can help us do that On a daily base, you will be able to enjoy free delicious and healthy meals in our Team Member restaurant Do you recognize yourself as our Banqueting Manager? Then we are looking for you! Besides an enthusiastic personality you are / you have; Previous experience in a senior supervisory or management role in a Food & Beverage environment, preferably within Banqueting A real team player with a positive attitude and capable of motivating a team Strong organizational and communicative skills in English verbally and in writing; in Dutch would be beneficial Able to take ownership of tasks and identifies improvement areas The Ability to coach and 'built' the banqueting team Able to think out of the box and be creative Ability to work under pressure and deal with stressful situations In the possession of a valid residence and working permit for the Netherlands. Sounds good? Contact us and join the Hilton Family!
Jul 17, 2025
Full time
Your heart beats faster when organizing big events. You have experience in leading an operational team and always strive to deliver excellent guest services. Proactivity, enthusiasm and being a 'hands on' team player is part of your DNA. That is why you and your team can organize the best events and conferences at Hilton Amsterdam Airport Schiphol. Besides that, you and your team will contribute to even more hotel awards, such as Best Place to Work. Due to your work experience, we understand that we do not need to explain you what your daily tasks will be. Just in case, we will explain it shortly and we will tell you more about it during a conversation. As Banqueting Manager, you are responsible for managing all banquets and events in our 26 meeting rooms with a capacity up to 640 guests. You are responsible for planning, managing and supervising events based on business demands. You lead your team in a way that they can deliver exceptional guest services. Besides that, you are responsible for recruiting, training and evaluating the performance of the banqueting team and you set departmental targets and objectives, make work schedules, budgets, policies and procedures. Lastly, you are capable of looking for ways to optimize sales and contain costs and identifying any areas for improvement and you are always willing assist other departments where necessary. We are convinced that you can help us to pursue our success. So, what is in it for you? Development opportunities through our extensive training offerings, personal development plans and coaching Career progression within our hotel, the Hilton hotels in the Netherlands and even internationally Travel the world! Use our unique travel program, Go Hilton, and receive substantial discount on hotel rooms all over the world and 50% discount on F&B A diverse and inclusive culture within our organization which has been awarded as Great Place To Work several times! A good starting salary, in which you can grow Incentives 25 paid vacation days Travel allowance based on your travel distance We work hard and play hard, we offer several nice team building and sports activities Our organization believes corporate responsibility is very important. We love to give back to our community and the environment and you can help us do that On a daily base, you will be able to enjoy free delicious and healthy meals in our Team Member restaurant Do you recognize yourself as our Banqueting Manager? Then we are looking for you! Besides an enthusiastic personality you are / you have; Previous experience in a senior supervisory or management role in a Food & Beverage environment, preferably within Banqueting A real team player with a positive attitude and capable of motivating a team Strong organizational and communicative skills in English verbally and in writing; in Dutch would be beneficial Able to take ownership of tasks and identifies improvement areas The Ability to coach and 'built' the banqueting team Able to think out of the box and be creative Ability to work under pressure and deal with stressful situations In the possession of a valid residence and working permit for the Netherlands. Sounds good? Contact us and join the Hilton Family!
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Free and healthy meals when on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Sales Incentive up to 20% of base salary! A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure theyaccurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs Contribute to relevant management meetings to develop and implement sales and marketing initiatives What are we looking for? A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisational and planning skills Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company
Jul 17, 2025
Full time
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Free and healthy meals when on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Sales Incentive up to 20% of base salary! A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure theyaccurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs Contribute to relevant management meetings to develop and implement sales and marketing initiatives What are we looking for? A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisational and planning skills Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company
Job Description - Food & Beverage Supervisor (HOT0BO6O) Job Number: HOT0BO6O Work Locations Hilton London Metropole Hotel, 225 Edgware Road, London W2 1JU WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE The Hilton London Metropole Hotel has recently completed a transformational refurbishment in 2022, updating all Food & Beverage outlets, Bedrooms, Public Areas, and Meeting Spaces. Following this refurbishment, the hotel now features 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms including three ballrooms with a capacity for over 1,350 guests, and an exclusive event space with breathtaking skyline views of London. Benefits include: Free, healthy, and high-quality meals when on duty Personal Development programmes to support your career growth Opportunity to make a difference through our Corporate Responsibility programmes () Team Member Travel Program: discounted hotel stays and 50% off Food and Beverages (subject to outlets) Team Member Referral Program Discounted dental and health coverage High street discounts via Perks at Work Discounted parking 28 days holiday including bank holidays, increasing to 33 days over time Modern and inclusive team member areas You will join the Food & Beverage team, working in the Restaurant, Bar, Room Service, or Conference and Banqueting departments. You will supervise and ensure smooth, efficient operations, handle guest queries and complaints, and create memorable experiences for guests and colleagues. You will work closely with the management team, deputising in their absence, and collaborating towards shared goals. Are you an ambitious Food & Beverage professional eager to develop your leadership skills and passionate about guiding your team to success? Do you possess excellent communication, coaching, and problem-solving skills? If so, this is the perfect opportunity for you! EVERY JOB MAKES THE STAY. At Hilton, it matters where you stay, but the experience is only part of the story. We recognize that creating unforgettable guest experiences involves many roles, and behind every role is an extraordinary person working to make each stay magical. That's why at Hilton, Every Job Makes the Stay.
Jul 15, 2025
Full time
Job Description - Food & Beverage Supervisor (HOT0BO6O) Job Number: HOT0BO6O Work Locations Hilton London Metropole Hotel, 225 Edgware Road, London W2 1JU WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE The Hilton London Metropole Hotel has recently completed a transformational refurbishment in 2022, updating all Food & Beverage outlets, Bedrooms, Public Areas, and Meeting Spaces. Following this refurbishment, the hotel now features 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms including three ballrooms with a capacity for over 1,350 guests, and an exclusive event space with breathtaking skyline views of London. Benefits include: Free, healthy, and high-quality meals when on duty Personal Development programmes to support your career growth Opportunity to make a difference through our Corporate Responsibility programmes () Team Member Travel Program: discounted hotel stays and 50% off Food and Beverages (subject to outlets) Team Member Referral Program Discounted dental and health coverage High street discounts via Perks at Work Discounted parking 28 days holiday including bank holidays, increasing to 33 days over time Modern and inclusive team member areas You will join the Food & Beverage team, working in the Restaurant, Bar, Room Service, or Conference and Banqueting departments. You will supervise and ensure smooth, efficient operations, handle guest queries and complaints, and create memorable experiences for guests and colleagues. You will work closely with the management team, deputising in their absence, and collaborating towards shared goals. Are you an ambitious Food & Beverage professional eager to develop your leadership skills and passionate about guiding your team to success? Do you possess excellent communication, coaching, and problem-solving skills? If so, this is the perfect opportunity for you! EVERY JOB MAKES THE STAY. At Hilton, it matters where you stay, but the experience is only part of the story. We recognize that creating unforgettable guest experiences involves many roles, and behind every role is an extraordinary person working to make each stay magical. That's why at Hilton, Every Job Makes the Stay.
Job Description - Assistant Chief Engineer (HOT0BOEB) Job Description Assistant Chief Engineer ( Job Number: HOT0BOEB ) Work Locations Work Locations : DoubleTree Brighton Metropole Kings Road Brighton BN1 2FU WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK'S GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The DoubleTree by Hilton Brighton Metropole is now recruiting for an Assistant Chief Engineer. The hotel is set on the vibrant Brighton seafront in a beautiful 1890's building The hotel compromises of 321 guest bedrooms, 24 meeting rooms, 3 restaurants, health club with indoor pool and sauna. Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired. A WORLD OF REWARDS Uniform provided and laundered Freeand healthy mealswhen on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Discounted Car Parking Up to 4 weeks temporary accommodation if relocatingat a discounted rate Modern and inclusive Team Member's areas An Assistant Chief Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. What will I be doing? As an Assistant Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. An Assistant Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards: Responsible for maintenance issues within the hotel Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Responsible for the health and safety of the hotel Ensure monthly safety inspections take place and employees are trained accordingly Qualifications - External What are we looking for? An Assistant Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Extensive knowledge on 4 pipe FCUs system. Centralised HVAC with Chillers knowledge Boilers and CHP knowledge Compliance Knowledge Have managed a team of at least 5 people. Managed small projects. Stock management and ordering. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: First Aid What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job : Engineering, Maintenance and Facilities
Jul 15, 2025
Full time
Job Description - Assistant Chief Engineer (HOT0BOEB) Job Description Assistant Chief Engineer ( Job Number: HOT0BOEB ) Work Locations Work Locations : DoubleTree Brighton Metropole Kings Road Brighton BN1 2FU WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK'S GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The DoubleTree by Hilton Brighton Metropole is now recruiting for an Assistant Chief Engineer. The hotel is set on the vibrant Brighton seafront in a beautiful 1890's building The hotel compromises of 321 guest bedrooms, 24 meeting rooms, 3 restaurants, health club with indoor pool and sauna. Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired. A WORLD OF REWARDS Uniform provided and laundered Freeand healthy mealswhen on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Discounted Car Parking Up to 4 weeks temporary accommodation if relocatingat a discounted rate Modern and inclusive Team Member's areas An Assistant Chief Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. What will I be doing? As an Assistant Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. An Assistant Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards: Responsible for maintenance issues within the hotel Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Responsible for the health and safety of the hotel Ensure monthly safety inspections take place and employees are trained accordingly Qualifications - External What are we looking for? An Assistant Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Extensive knowledge on 4 pipe FCUs system. Centralised HVAC with Chillers knowledge Boilers and CHP knowledge Compliance Knowledge Have managed a team of at least 5 people. Managed small projects. Stock management and ordering. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: First Aid What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job : Engineering, Maintenance and Facilities
Job Description - Food & Beverage Supervisor (HOT0BOJF) Job Number: HOT0BOJF Work Locations DoubleTree by Hilton Hotel Dunblane Hydro, Perth Road, Dunblane, FK15 0HG Welcome to a world of opportunities at the UK's Great Place to Work 2025, as voted by our team members! Everyone is valued and appreciated at our hotel. We provide extensive training and support, fostering a supportive environment where everyone can be themselves both in and out of the workplace. Annual Salary: up to £26,910 Rewards & Benefits Uniform provided Free hot meal on duty Complimentary gym & pool access Opportunities for career growth Personal development programs to support your career Contribute to our corporate responsibility initiatives: Team Member Travel Program: discounted hotel stays and 50% off food & beverages (subject to outlet policies) Team Member Referral Program High street discounts via Perks at Work Holiday entitlement: 28 days including bank holidays, increasing to up to 33 days over time Discounted dental and health cover Free parking Guest Experience Day: dinner in Kailyard by Nick Nairn after passing probation Short-term accommodation support for relocation within the UK Modern and inclusive team member areas You will join the Food & Beverage team, working in the bar. You will enjoy supervising and delivering smooth, efficient operations, handling guest queries and complaints, and creating memorable experiences for guests and colleagues. You will work closely with management, deputising in their absence, and working towards shared goals. Are you an ambitious Food & Beverage professional eager to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem-solving skills? Then this is the role for you! Every job makes the stay. At Hilton, it matters where you stay, but the stay is only part of the story. We recognize that creating unforgettable guest experiences involves many roles - and behind every role is an extraordinary person working to make each stay magical. That's why at Hilton, every job makes the stay. Learn more about our brands and hotels at Hilton Brands Global Hospitality Company .
Jul 15, 2025
Full time
Job Description - Food & Beverage Supervisor (HOT0BOJF) Job Number: HOT0BOJF Work Locations DoubleTree by Hilton Hotel Dunblane Hydro, Perth Road, Dunblane, FK15 0HG Welcome to a world of opportunities at the UK's Great Place to Work 2025, as voted by our team members! Everyone is valued and appreciated at our hotel. We provide extensive training and support, fostering a supportive environment where everyone can be themselves both in and out of the workplace. Annual Salary: up to £26,910 Rewards & Benefits Uniform provided Free hot meal on duty Complimentary gym & pool access Opportunities for career growth Personal development programs to support your career Contribute to our corporate responsibility initiatives: Team Member Travel Program: discounted hotel stays and 50% off food & beverages (subject to outlet policies) Team Member Referral Program High street discounts via Perks at Work Holiday entitlement: 28 days including bank holidays, increasing to up to 33 days over time Discounted dental and health cover Free parking Guest Experience Day: dinner in Kailyard by Nick Nairn after passing probation Short-term accommodation support for relocation within the UK Modern and inclusive team member areas You will join the Food & Beverage team, working in the bar. You will enjoy supervising and delivering smooth, efficient operations, handling guest queries and complaints, and creating memorable experiences for guests and colleagues. You will work closely with management, deputising in their absence, and working towards shared goals. Are you an ambitious Food & Beverage professional eager to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem-solving skills? Then this is the role for you! Every job makes the stay. At Hilton, it matters where you stay, but the stay is only part of the story. We recognize that creating unforgettable guest experiences involves many roles - and behind every role is an extraordinary person working to make each stay magical. That's why at Hilton, every job makes the stay. Learn more about our brands and hotels at Hilton Brands Global Hospitality Company .
Job Description - Director of Finance (HOT0BONG) Job Description Director of Finance ( Job Number: HOT0BONG ) Work Locations Work Locations : Waldorf Astoria Admiralty Arch London The Mall, London London SW1A2WH The Waldorf Astoria Admiralty Arch is looking for aDirector of Finance to form part of the pre-opening and leadership team for this brand-new luxury hotel set to open Spring 2026. This is a fantastic opportunity for an experienced Finance Leaderto support the opening of one of London's most anticipated hotels. This luxury hotel will be housed in the iconic Admiralty Arch, a Grade I listed building located at the end of The Mall, opposite Buckingham Palace. The project is a collaboration between Hilton and Reuben Brothers, who acquired the property in 2022. The hotel will feature 112 rooms and suites, including a two-bedroom VIP suite on the fourth-floor bridge with stunning views of Buckingham Palace and Trafalgar Square.Guests can also enjoy a rooftop terrace on the sixth floor and a ground-floor terrace overlooking St James's Park. The Waldorf Astoria London Admiralty Arch will offer world-class dining options with restaurants and bars helmed by renowned chefs, as well as a Spa and a 320-cover ballroom. This development aims to preserve the historical significance of Admiralty Arch while providing a luxurious experience for guests. The hotel will also include residential apartments and a private members' club, making it a versatile destination for both hotel guests and locals. With its prime location and commitment to luxury, the Waldorf Astoria London Admiralty Arch is poised to become a landmark destination in the heart of London. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! A WORLD OF REWARDS Competitive salary + bonus Private healthcare allowance Free,healthyand high qualitymealswhen on duty Grow your Career Personal Developmentprogrammes designed to support you at every step of your career A chance to make a differencethrough our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Discounted dental and health cover High street discounts:with Perks at Work Holiday:33 daysincluding bank holidays (increasing yearly to up to 38 days) Modern and inclusiveTeam Member's areas The Director of Finance plays a critical role in overseeing and enhancing the financial performance of the hotel. This position serves as a key business partner to the General Manager, senior hotel management teams and business stakeholders contributing to strategic decision-making and ensuring alignment with business objectives. This role demands a strategic mindset, robust financial expertise, and deep knowledge of the hotel industry to maximize value creation, drive operational efficiency and effectiveness, and ensure sustainable profitability and ownership returns. The Director of Finance is also responsible for spearheading the financial strategy of the hotel, aligning it with company objectives, optimizing overall business performance, and fostering growth by providing financial analysis and insights to non-finance teams, enabling them to make informed commercial decisions. Primary Responsibilities Pre-opening Activities: Develop pre-opening budgets, including operating and capital expenditure plans by working closely with Finance and Brand openings team. Establish financial forecasts to ensure adequate funding for pre-opening activities. Oversee the setup of financial systems, including accounting software and reporting tools. Work closely with Compliance and Shared Services teams to establish internal controls and financial policies to ensure smooth operations post-opening. Review and approve pre-opening expenses and contracts. Provide regular updates on pre-opening financial performance and risks. Define training requirements and coordinate it with other relevant finance teams. Manage and ensure timely completion for all critical finance pre-opening tasks for successful opening of the hotel. Business partner with Hotel General Manager to ensure that informed commercial decisions are made during the business ramp-up phase including manning ramp-up. Build zero-based multi-year projection to ensure that commitments as per management/lease or other third party agreements are met. Financial Strategy: Work with key stakeholders to develop medium- and long-term strategies for achieving sustainable and maximised business returns. Collaborate with the hotel management team to develop annual operating and capital budgets, setting key financial objectives. Oversee balance-of- year forecasting, effectively managing risks and opportunities to optimise business returns. Performance Monitoring: Track and analyse key performance indicators (KPIs), including efficiency, profitability, guest experience, and other non-financial metrics, to achieve a strong balanced scorecard. Utilize variance analysis provided by the FP&A team to identify commercial reasons for variances and implement corrective action plans to address negative trends. Benchmark the hotel's performance against internal and external competitors, identifying opportunities for improvement. Evaluate financial performance using tools like Hotstats to assess competitiveness and create a strategic advantage. Compliance and contract oversight: Work closely with hotel management and the Accounting & Control team to ensure that the hotel maintains a strong culture of compliance and operates within Hilton policies and procedures. Ensure compliance with hotel management or lease agreements, addressing any risks with senior leadership. Manage vendor and operator contracts in alignment with Hilton's global policies, negotiating terms to maximize value in collaboration with Legal, Supply Management, and Engineering teams. Reporting and Presentations: Prepare detailed financial reports and presentations for ownership and leadership, with robust variance analysis and commentary. Facilitate monthly profit and loss (P&L) reviews and forecast meetings with department heads, developing actionable plans to enhance performance. Stakeholder Collaboration: Act as a trusted business partner to General Managers and senior hotel management, aligning operational priorities with strategic goals. Collaborate with FP&A, Accounting & Control, and Centre of Excellence teams to ensure seamless delivery of financial objectives. Capital Expenditure and ROI Initiatives: Lead the development of capital budgets, maintaining compliance with brand standards. Initiate and support return-on-investment projects, providing analytical insights to calculate payback periods and net present values (NPVs). Maintain capital expenditure tracker to ensure that spends are kept within control. Financial Modelling and Insights: Develop and implement advanced financial analysis tools, including value chain analysis, opportunity assessment, and cash flow forecasting, to support strategic decision-making. Educate non-finance teams on utilizing commercial finance tools for operational benefits. Cash Flow Management: Regularly update cash flow forecasts to ensure adequate working capital for hotel operations. Support discussions with asset managers and owners regarding working capital requirements. Team Development: Provide training in finance for non-finance teams, enhancing financial literacy and enabling informed decision-making across departments. Guide and coach operational Heads of Department (HODs), supported by the General Manager and Director of Operations, to develop HODs into autonomous business managers through structured mentorship. Project Management: Participate in key hotel and regional projects aimed at revenue generation and cost optimization, driving hotel profitability. Additional Support: Review month-end P&L results produced by the Centre of Excellence, ensuring financial accuracy before finalization. Assist Centre of Excellence and Accounting & Control teams during audits and with bad debt provisions. Who are we looking for? We seek a dynamic finance professional with at least five years of progressive senior leadership experience in hotel operations preferably within a luxury environment and a degree in Accounting, Finance, or Tourism Administration. Advanced qualifications such as ACA, ACCA, CIMA, or MBA are highly desirable. Key Attributes and Skills: Unconventional thinking and a willingness to challenge the status quo with innovative solutions. Comprehensive knowledge of the hotel industry, coupled with expertise in financial modelling, reporting systems, and performance tracking tools. Strong strategic thinking, problem-solving, and negotiation skills. Proficiency in stakeholder engagement and effective communication. Experience leveraging models, tools, and big data to drive results. Hands-on, result-oriented . click apply for full job details
Jul 15, 2025
Full time
Job Description - Director of Finance (HOT0BONG) Job Description Director of Finance ( Job Number: HOT0BONG ) Work Locations Work Locations : Waldorf Astoria Admiralty Arch London The Mall, London London SW1A2WH The Waldorf Astoria Admiralty Arch is looking for aDirector of Finance to form part of the pre-opening and leadership team for this brand-new luxury hotel set to open Spring 2026. This is a fantastic opportunity for an experienced Finance Leaderto support the opening of one of London's most anticipated hotels. This luxury hotel will be housed in the iconic Admiralty Arch, a Grade I listed building located at the end of The Mall, opposite Buckingham Palace. The project is a collaboration between Hilton and Reuben Brothers, who acquired the property in 2022. The hotel will feature 112 rooms and suites, including a two-bedroom VIP suite on the fourth-floor bridge with stunning views of Buckingham Palace and Trafalgar Square.Guests can also enjoy a rooftop terrace on the sixth floor and a ground-floor terrace overlooking St James's Park. The Waldorf Astoria London Admiralty Arch will offer world-class dining options with restaurants and bars helmed by renowned chefs, as well as a Spa and a 320-cover ballroom. This development aims to preserve the historical significance of Admiralty Arch while providing a luxurious experience for guests. The hotel will also include residential apartments and a private members' club, making it a versatile destination for both hotel guests and locals. With its prime location and commitment to luxury, the Waldorf Astoria London Admiralty Arch is poised to become a landmark destination in the heart of London. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! A WORLD OF REWARDS Competitive salary + bonus Private healthcare allowance Free,healthyand high qualitymealswhen on duty Grow your Career Personal Developmentprogrammes designed to support you at every step of your career A chance to make a differencethrough our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Discounted dental and health cover High street discounts:with Perks at Work Holiday:33 daysincluding bank holidays (increasing yearly to up to 38 days) Modern and inclusiveTeam Member's areas The Director of Finance plays a critical role in overseeing and enhancing the financial performance of the hotel. This position serves as a key business partner to the General Manager, senior hotel management teams and business stakeholders contributing to strategic decision-making and ensuring alignment with business objectives. This role demands a strategic mindset, robust financial expertise, and deep knowledge of the hotel industry to maximize value creation, drive operational efficiency and effectiveness, and ensure sustainable profitability and ownership returns. The Director of Finance is also responsible for spearheading the financial strategy of the hotel, aligning it with company objectives, optimizing overall business performance, and fostering growth by providing financial analysis and insights to non-finance teams, enabling them to make informed commercial decisions. Primary Responsibilities Pre-opening Activities: Develop pre-opening budgets, including operating and capital expenditure plans by working closely with Finance and Brand openings team. Establish financial forecasts to ensure adequate funding for pre-opening activities. Oversee the setup of financial systems, including accounting software and reporting tools. Work closely with Compliance and Shared Services teams to establish internal controls and financial policies to ensure smooth operations post-opening. Review and approve pre-opening expenses and contracts. Provide regular updates on pre-opening financial performance and risks. Define training requirements and coordinate it with other relevant finance teams. Manage and ensure timely completion for all critical finance pre-opening tasks for successful opening of the hotel. Business partner with Hotel General Manager to ensure that informed commercial decisions are made during the business ramp-up phase including manning ramp-up. Build zero-based multi-year projection to ensure that commitments as per management/lease or other third party agreements are met. Financial Strategy: Work with key stakeholders to develop medium- and long-term strategies for achieving sustainable and maximised business returns. Collaborate with the hotel management team to develop annual operating and capital budgets, setting key financial objectives. Oversee balance-of- year forecasting, effectively managing risks and opportunities to optimise business returns. Performance Monitoring: Track and analyse key performance indicators (KPIs), including efficiency, profitability, guest experience, and other non-financial metrics, to achieve a strong balanced scorecard. Utilize variance analysis provided by the FP&A team to identify commercial reasons for variances and implement corrective action plans to address negative trends. Benchmark the hotel's performance against internal and external competitors, identifying opportunities for improvement. Evaluate financial performance using tools like Hotstats to assess competitiveness and create a strategic advantage. Compliance and contract oversight: Work closely with hotel management and the Accounting & Control team to ensure that the hotel maintains a strong culture of compliance and operates within Hilton policies and procedures. Ensure compliance with hotel management or lease agreements, addressing any risks with senior leadership. Manage vendor and operator contracts in alignment with Hilton's global policies, negotiating terms to maximize value in collaboration with Legal, Supply Management, and Engineering teams. Reporting and Presentations: Prepare detailed financial reports and presentations for ownership and leadership, with robust variance analysis and commentary. Facilitate monthly profit and loss (P&L) reviews and forecast meetings with department heads, developing actionable plans to enhance performance. Stakeholder Collaboration: Act as a trusted business partner to General Managers and senior hotel management, aligning operational priorities with strategic goals. Collaborate with FP&A, Accounting & Control, and Centre of Excellence teams to ensure seamless delivery of financial objectives. Capital Expenditure and ROI Initiatives: Lead the development of capital budgets, maintaining compliance with brand standards. Initiate and support return-on-investment projects, providing analytical insights to calculate payback periods and net present values (NPVs). Maintain capital expenditure tracker to ensure that spends are kept within control. Financial Modelling and Insights: Develop and implement advanced financial analysis tools, including value chain analysis, opportunity assessment, and cash flow forecasting, to support strategic decision-making. Educate non-finance teams on utilizing commercial finance tools for operational benefits. Cash Flow Management: Regularly update cash flow forecasts to ensure adequate working capital for hotel operations. Support discussions with asset managers and owners regarding working capital requirements. Team Development: Provide training in finance for non-finance teams, enhancing financial literacy and enabling informed decision-making across departments. Guide and coach operational Heads of Department (HODs), supported by the General Manager and Director of Operations, to develop HODs into autonomous business managers through structured mentorship. Project Management: Participate in key hotel and regional projects aimed at revenue generation and cost optimization, driving hotel profitability. Additional Support: Review month-end P&L results produced by the Centre of Excellence, ensuring financial accuracy before finalization. Assist Centre of Excellence and Accounting & Control teams during audits and with bad debt provisions. Who are we looking for? We seek a dynamic finance professional with at least five years of progressive senior leadership experience in hotel operations preferably within a luxury environment and a degree in Accounting, Finance, or Tourism Administration. Advanced qualifications such as ACA, ACCA, CIMA, or MBA are highly desirable. Key Attributes and Skills: Unconventional thinking and a willingness to challenge the status quo with innovative solutions. Comprehensive knowledge of the hotel industry, coupled with expertise in financial modelling, reporting systems, and performance tracking tools. Strong strategic thinking, problem-solving, and negotiation skills. Proficiency in stakeholder engagement and effective communication. Experience leveraging models, tools, and big data to drive results. Hands-on, result-oriented . click apply for full job details
Job Description - Assistant Front Of House Manager (HOT0BNEY) Job Description Job Number: Work Locations Work Locations : DoubleTree Brighton Metropole Kings Road Brighton BN1 2FU WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! A WORLD OF REWARDS Smart uniform provided and laundered Free and healthy mealswhen on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Subsidised Taxi Scheme Modern and inclusive Team Member's areas Salary £31,500 Hilton Brighton Metropole set on the Vibrant Brighton seafront in a beautiful 1890's building The hotels compromises of 340 guest bedrooms, 29 meeting rooms, 3 restaurants, health club with indoor pool and sauna. Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team Act in accordance with policies and procedures when working with front of house equipment and property management systems What are we looking for? Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel/leisure/retail High level of IT proficiency High level of commercial awareness and sales capabilities Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job : Guest Services, Operations, and Front Office
Jul 14, 2025
Full time
Job Description - Assistant Front Of House Manager (HOT0BNEY) Job Description Job Number: Work Locations Work Locations : DoubleTree Brighton Metropole Kings Road Brighton BN1 2FU WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! A WORLD OF REWARDS Smart uniform provided and laundered Free and healthy mealswhen on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Subsidised Taxi Scheme Modern and inclusive Team Member's areas Salary £31,500 Hilton Brighton Metropole set on the Vibrant Brighton seafront in a beautiful 1890's building The hotels compromises of 340 guest bedrooms, 29 meeting rooms, 3 restaurants, health club with indoor pool and sauna. Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team Act in accordance with policies and procedures when working with front of house equipment and property management systems What are we looking for? Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel/leisure/retail High level of IT proficiency High level of commercial awareness and sales capabilities Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job : Guest Services, Operations, and Front Office
Job Description - Food and Beverage Supervisor (HOT0BLOP) Job Number: HOT0BLOP Work Location Hilton London Canary Wharf Hotel, South Quay, Marsh Wall, London E14 9SH Join Our Team Welcome to a world of opportunities at the UK's Great Place to Work 2025, as voted by our team members! The Hilton London Canary Wharf is a modern, full-service hotel with 282 guest rooms, located in the heart of London's financial district. Conveniently situated just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic Park, and the O2, the hotel attracts guests on both business and leisure trips. It is consistently ranked among the top 5 Hilton properties in the UK & Ireland. Benefits and Rewards Hourly rate of £14.42 plus service charge Free and healthy meals when on duty Career growth opportunities: Personal development programs designed to support your career progression Make a difference: Participate in our Corporate Responsibility programs - find out more at Team Member Travel Program: Discounted hotel nights and 50% off food and beverages (subject to outlet policies) Referral Program High street discounts with Perks at Work Holiday entitlement: 28 days including bank holidays, increasing up to 33 days with service Discounted dental and health cover Inclusive team member areas Your Role You will join the Food & Beverage team, working flexible evening shifts including weekends, with most shifts ending between 00:00-02:00. Your responsibilities include supervising and delivering smooth operations, handling guest queries and complaints, and creating memorable experiences for guests and colleagues. You will work closely with the management team, deputize in their absence, and work towards shared goals. Who Are We Looking For? Are you an ambitious Food & Beverage professional eager to develop your leadership skills and passionate about guiding your team to success? Do you possess excellent communication, coaching, and problem-solving skills? If yes, then this job is for you! Every Job Makes the Stay. At Hilton, it matters where you stay, but the stay is only part of the story. We believe it takes many roles to create unforgettable guest experiences. Behind every role, there is an extraordinary person working to make each stay magical. That is why at Hilton, Every Job Makes the Stay.
Jul 14, 2025
Full time
Job Description - Food and Beverage Supervisor (HOT0BLOP) Job Number: HOT0BLOP Work Location Hilton London Canary Wharf Hotel, South Quay, Marsh Wall, London E14 9SH Join Our Team Welcome to a world of opportunities at the UK's Great Place to Work 2025, as voted by our team members! The Hilton London Canary Wharf is a modern, full-service hotel with 282 guest rooms, located in the heart of London's financial district. Conveniently situated just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic Park, and the O2, the hotel attracts guests on both business and leisure trips. It is consistently ranked among the top 5 Hilton properties in the UK & Ireland. Benefits and Rewards Hourly rate of £14.42 plus service charge Free and healthy meals when on duty Career growth opportunities: Personal development programs designed to support your career progression Make a difference: Participate in our Corporate Responsibility programs - find out more at Team Member Travel Program: Discounted hotel nights and 50% off food and beverages (subject to outlet policies) Referral Program High street discounts with Perks at Work Holiday entitlement: 28 days including bank holidays, increasing up to 33 days with service Discounted dental and health cover Inclusive team member areas Your Role You will join the Food & Beverage team, working flexible evening shifts including weekends, with most shifts ending between 00:00-02:00. Your responsibilities include supervising and delivering smooth operations, handling guest queries and complaints, and creating memorable experiences for guests and colleagues. You will work closely with the management team, deputize in their absence, and work towards shared goals. Who Are We Looking For? Are you an ambitious Food & Beverage professional eager to develop your leadership skills and passionate about guiding your team to success? Do you possess excellent communication, coaching, and problem-solving skills? If yes, then this job is for you! Every Job Makes the Stay. At Hilton, it matters where you stay, but the stay is only part of the story. We believe it takes many roles to create unforgettable guest experiences. Behind every role, there is an extraordinary person working to make each stay magical. That is why at Hilton, Every Job Makes the Stay.
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Shift Leader (HOT0BPM7) Job Number: HOT0BPM7 Work Locations DoubleTree by Hilton, London - Tower of London, 7 Pepys Street, London EC3N 4AF Welcome to a world of opportunities at the UK's Great Place to Work 2025, as voted by our team members! No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: "To share the light and warmth of hospitality". With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow. Hourly Salary: £13.39 A World of Rewards Smart uniform provided Free and healthy meals when on duty Grow your career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out more at Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) You will join the Front Office team, working in the reception area of the hotel. You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues. Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have a passion for exceptional customer service, excellent communication, coaching, and problem-solving skills? Then this is the job for you! Every job makes the stay. At Hilton, it matters where you stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each stay magical. That's why at Hilton, every job makes the stay. Job: Guest Services, Operations, and Front Office
Jul 09, 2025
Full time
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Shift Leader (HOT0BPM7) Job Number: HOT0BPM7 Work Locations DoubleTree by Hilton, London - Tower of London, 7 Pepys Street, London EC3N 4AF Welcome to a world of opportunities at the UK's Great Place to Work 2025, as voted by our team members! No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: "To share the light and warmth of hospitality". With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow. Hourly Salary: £13.39 A World of Rewards Smart uniform provided Free and healthy meals when on duty Grow your career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out more at Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) You will join the Front Office team, working in the reception area of the hotel. You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues. Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have a passion for exceptional customer service, excellent communication, coaching, and problem-solving skills? Then this is the job for you! Every job makes the stay. At Hilton, it matters where you stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each stay magical. That's why at Hilton, every job makes the stay. Job: Guest Services, Operations, and Front Office
Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football. This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton. Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients. When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks.In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch. Do you want to join the Worlds best workplace, awarded by Great Place to Work and Fortune? If so, we have a world of opportunities available for you at Hilton! The successful candidate will need to be able to work a varied shift pattern, 07.00am-15.00pm, 10.00am-18.00pm & 15.00pm-Close We can offer you . Hourly Rate of £13.29 Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Subsidised Taxi Scheme Guest Experience Dayafter successfully passing probation Modern and inclusive Team Member's areas A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You will join our team in the Restaurant. You enjoy leading your team of waiters, ensuring a smooth and efficient service behind the bar and on the floor. You will be dealing with all Restaurant enquiries, resolving complaints and challenges as they arise whilst creating memorable experiences for our guests and colleagues. Are you a natural leader, friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you! EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company
Jul 09, 2025
Full time
Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football. This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton. Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients. When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks.In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch. Do you want to join the Worlds best workplace, awarded by Great Place to Work and Fortune? If so, we have a world of opportunities available for you at Hilton! The successful candidate will need to be able to work a varied shift pattern, 07.00am-15.00pm, 10.00am-18.00pm & 15.00pm-Close We can offer you . Hourly Rate of £13.29 Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Subsidised Taxi Scheme Guest Experience Dayafter successfully passing probation Modern and inclusive Team Member's areas A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You will join our team in the Restaurant. You enjoy leading your team of waiters, ensuring a smooth and efficient service behind the bar and on the floor. You will be dealing with all Restaurant enquiries, resolving complaints and challenges as they arise whilst creating memorable experiences for our guests and colleagues. Are you a natural leader, friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you! EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company
Job Description - Assistant Director of Sales (HOT0BBQW) Job Number: HOT0BBQW Work Locations: Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP We are passionate about our brand and our people. WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality." With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. If you are looking to take the next step in your career in hospitality sales, look no further. This is an extremely rare opportunity to join our sales team in a newly created position at our recently refurbished hotel in Birmingham, the heart of the country and the international conference and events market. As if that isn't exciting enough, you could be working for the world's largest, fastest growing hospitality company voted the highest ranked hospitality company in the world's top 25 best places to work. A WORLD OF REWARDS Free, healthy and high quality meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Guest Experience Day: 1 night stay with breakfast and dinner Modern and inclusive Team Member's areas If you are experienced in hospitality sales and thrive on finding new business opportunities, there is no better opportunity than the one to take your career to the next level with Hilton at the newly refurbished Hilton Birmingham Metropole. Job Responsibilities: As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments. Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support. Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity. Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests. Produce accurate and timely reports that meet the needs of the hotel and the management company. Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team. Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs. Contribute to relevant management meetings to develop and implement sales and marketing initiatives. Prepare company contracts for the hotel in accordance with current business and pricing conditions. Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator. WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Feb 20, 2025
Full time
Job Description - Assistant Director of Sales (HOT0BBQW) Job Number: HOT0BBQW Work Locations: Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP We are passionate about our brand and our people. WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality." With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. If you are looking to take the next step in your career in hospitality sales, look no further. This is an extremely rare opportunity to join our sales team in a newly created position at our recently refurbished hotel in Birmingham, the heart of the country and the international conference and events market. As if that isn't exciting enough, you could be working for the world's largest, fastest growing hospitality company voted the highest ranked hospitality company in the world's top 25 best places to work. A WORLD OF REWARDS Free, healthy and high quality meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Guest Experience Day: 1 night stay with breakfast and dinner Modern and inclusive Team Member's areas If you are experienced in hospitality sales and thrive on finding new business opportunities, there is no better opportunity than the one to take your career to the next level with Hilton at the newly refurbished Hilton Birmingham Metropole. Job Responsibilities: As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments. Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support. Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity. Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests. Produce accurate and timely reports that meet the needs of the hotel and the management company. Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team. Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs. Contribute to relevant management meetings to develop and implement sales and marketing initiatives. Prepare company contracts for the hotel in accordance with current business and pricing conditions. Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator. WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Job Description - Conference and Events Supervisor (HOT0BDD8) Job Number: HOT0BDD8 Work Locations Hilton London Canary Wharf Hotel South Quay, Marsh Wall London E14 9SH WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London's financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. A World of Rewards: Hourly rate: £14/hour plus service charge Referral Bonus Incentive programs / Bonus Holiday allowance that increases with length of service Sick pay that increases with length of service Opportunity to enroll in an apprenticeship Modern and inclusive Team Member's areas Our industry is all about people so we are serious about taking care of our team members and support their career ambitions in an individualised way. The Hilton London Canary Wharf has a solid track record in developing people at all levels for longer term careers. What will I be doing? Supervise Conference and Events operations Communicate and delegate in line with daily function sheets Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service Welcome guests in a polite and friendly manner Follow cash handling procedures Manage guest queries in a timely and efficient manner Ensure cleanliness of work areas Plan, organise and control the daily operations Ensure compliance of brand standards Represent needs of the team Assist Food and Beverage with achieving financial targets Assist Conference and Events Manager with training and developing the team Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? Previous Conference and Events experience Committed to delivering high levels of customer service Flexibility to respond to a range of different work situations Ability to work on your own or in teams Experience in the hotel industry is advantageous Experience in supervising and/or delegation Willingness to develop team members and self Travel South Quay DLR (2 minutes) Canary Wharf Jubilee line (5 minutes) EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there is an extraordinary person working to make each Stay magical. That is why at Hilton, Every Job Makes the Stay.
Feb 20, 2025
Full time
Job Description - Conference and Events Supervisor (HOT0BDD8) Job Number: HOT0BDD8 Work Locations Hilton London Canary Wharf Hotel South Quay, Marsh Wall London E14 9SH WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London's financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. A World of Rewards: Hourly rate: £14/hour plus service charge Referral Bonus Incentive programs / Bonus Holiday allowance that increases with length of service Sick pay that increases with length of service Opportunity to enroll in an apprenticeship Modern and inclusive Team Member's areas Our industry is all about people so we are serious about taking care of our team members and support their career ambitions in an individualised way. The Hilton London Canary Wharf has a solid track record in developing people at all levels for longer term careers. What will I be doing? Supervise Conference and Events operations Communicate and delegate in line with daily function sheets Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service Welcome guests in a polite and friendly manner Follow cash handling procedures Manage guest queries in a timely and efficient manner Ensure cleanliness of work areas Plan, organise and control the daily operations Ensure compliance of brand standards Represent needs of the team Assist Food and Beverage with achieving financial targets Assist Conference and Events Manager with training and developing the team Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? Previous Conference and Events experience Committed to delivering high levels of customer service Flexibility to respond to a range of different work situations Ability to work on your own or in teams Experience in the hotel industry is advantageous Experience in supervising and/or delegation Willingness to develop team members and self Travel South Quay DLR (2 minutes) Canary Wharf Jubilee line (5 minutes) EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there is an extraordinary person working to make each Stay magical. That is why at Hilton, Every Job Makes the Stay.
Hilton Worldwide, Inc.
Burton-on-trent, Staffordshire
Job Description - Food and Beverage Supervisor (HOT0BD87) Job Number: HOT0BD87 Work Locations: Hilton St. George's Park, Newborough Road, Needwood, Burton Upon Trent DE13 9PD Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football. This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton. Be part of a high performing team, creating a home from home for our leisure guests, world-class sport teams, and corporate clients. When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant, and Coffee Lounge which is proud to service Starbucks. In addition, we have high-quality meeting and events space, Spa, and top-class fitness facilities surrounded by acres of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch. Do you want to join the Worlds best workplace, awarded by Great Place to Work and Fortune? If so, we have a world of opportunities available for you at Hilton! We can offer you . Hourly Rate: £13.00 Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Subsidised Taxi Scheme Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas A Food and Beverage Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You will join our team in the Restaurant. You enjoy leading your team of waiters, ensuring a smooth and efficient service behind the bar and on the floor. You will be dealing with all Restaurant enquiries, resolving complaints and challenges as they arise whilst creating memorable experiences for our guests and colleagues. Are you a natural leader, friendly, positive, passionate, and eager to be part of a team of likeminded professionals? Then this is the job for you! EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Feb 20, 2025
Full time
Job Description - Food and Beverage Supervisor (HOT0BD87) Job Number: HOT0BD87 Work Locations: Hilton St. George's Park, Newborough Road, Needwood, Burton Upon Trent DE13 9PD Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football. This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton. Be part of a high performing team, creating a home from home for our leisure guests, world-class sport teams, and corporate clients. When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant, and Coffee Lounge which is proud to service Starbucks. In addition, we have high-quality meeting and events space, Spa, and top-class fitness facilities surrounded by acres of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch. Do you want to join the Worlds best workplace, awarded by Great Place to Work and Fortune? If so, we have a world of opportunities available for you at Hilton! We can offer you . Hourly Rate: £13.00 Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Subsidised Taxi Scheme Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas A Food and Beverage Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You will join our team in the Restaurant. You enjoy leading your team of waiters, ensuring a smooth and efficient service behind the bar and on the floor. You will be dealing with all Restaurant enquiries, resolving complaints and challenges as they arise whilst creating memorable experiences for our guests and colleagues. Are you a natural leader, friendly, positive, passionate, and eager to be part of a team of likeminded professionals? Then this is the job for you! EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Job Description - Health and Safety Manager (HOT0BDIO) Job Number: HOT0BDIO Work Locations London Hilton on Park Lane 22 Park Lane London W1K 1BE WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. A new era begins at the London Hilton on Park Lane. Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. Salary: up to £44,000 per year depending on experience BENEFITS 28 days paid holiday increasing with service Exclusive perks through our online discount portal Access to leadership and development programmes through Hilton University Exceptional Career opportunities Industry-leading Team Member discounts on hotel stays for you, your family and friends Wellbeing programmes to help you Thrive in the workplace Reward programmes, incentives and team member recognition, as well as long service awards 50% off in Hilton restaurants and bars (subject to individual outlets) Recommend a Friend incentive Uniforms provided and laundered complimentary Recognised as a 'Great Place to Work' Free meals on shift This full time position is available and will report to the Hotel's Director of Operations but is also under the guidance of qualified Safety & Security professionals within Hilton. Your day to day role will cover occupational health and safety, fire safety, food safety, crisis management, environmental protection & disability compliance. What will I be doing? 50% - Undertake regular inspections of the property based on company health and safety reviews to ensure compliance with company standards and legal requirements. Develop and review safety and security action plans for the Hotel. Ensure internal risk assessment and hazard analysis processes are carried out fully and regularly reviewed for the Hotel. Offer advice to Hotel Management on issues related to Occupational Health and Safety, Food Safety, Fire Safety, Disability Compliance, and any other related Environmental Health issues. Provide comments on changes to Hotel systems and procedures or structure with regard any Safety and Security issues mentioned above. Assist Hotel Management in the implementation of procedures, policies and processes to include new or modified UK regulatory requirements. Assist Hotel Management on public/employee liability claims handling to minimise direct or indirect costs. Carry out management training in health and safety, fire safety, food safety and disability compliance. 35% - Liaise with relevant enforcement authorities on safety matters. Assist the Hotel's Security Manager with security responses to increased threat levels. Follow up on the Hotel audit program to ensure compliance within agreed timescales. Manage effective partnerships with all Heads of Department. 15% - Lead on any Hotel based Safety & Security initiatives communicated from Corporate Office. Assist Hotel Management Team with large conference and events where safety controls need implementation and review. Ensure legal compliance with safety and security including fire safety, security, occupational health and safety and food safety. Maintain up to date knowledge of new or revised local legislation and current guidance. Assess actual performance against standards to determine whether the Hotel is on target to reach its goals and take corrective actions as necessary. Enforce policies and procedures that will improve the overall operation and effectiveness of the Hotel. What are we looking for? Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy. Good communication skills and people skills. Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email. Due to the nature of the job, we are only interviewing candidates who have qualifications and experience in a relevant health and safety or environmental health discipline. EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
Feb 16, 2025
Full time
Job Description - Health and Safety Manager (HOT0BDIO) Job Number: HOT0BDIO Work Locations London Hilton on Park Lane 22 Park Lane London W1K 1BE WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. A new era begins at the London Hilton on Park Lane. Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. Salary: up to £44,000 per year depending on experience BENEFITS 28 days paid holiday increasing with service Exclusive perks through our online discount portal Access to leadership and development programmes through Hilton University Exceptional Career opportunities Industry-leading Team Member discounts on hotel stays for you, your family and friends Wellbeing programmes to help you Thrive in the workplace Reward programmes, incentives and team member recognition, as well as long service awards 50% off in Hilton restaurants and bars (subject to individual outlets) Recommend a Friend incentive Uniforms provided and laundered complimentary Recognised as a 'Great Place to Work' Free meals on shift This full time position is available and will report to the Hotel's Director of Operations but is also under the guidance of qualified Safety & Security professionals within Hilton. Your day to day role will cover occupational health and safety, fire safety, food safety, crisis management, environmental protection & disability compliance. What will I be doing? 50% - Undertake regular inspections of the property based on company health and safety reviews to ensure compliance with company standards and legal requirements. Develop and review safety and security action plans for the Hotel. Ensure internal risk assessment and hazard analysis processes are carried out fully and regularly reviewed for the Hotel. Offer advice to Hotel Management on issues related to Occupational Health and Safety, Food Safety, Fire Safety, Disability Compliance, and any other related Environmental Health issues. Provide comments on changes to Hotel systems and procedures or structure with regard any Safety and Security issues mentioned above. Assist Hotel Management in the implementation of procedures, policies and processes to include new or modified UK regulatory requirements. Assist Hotel Management on public/employee liability claims handling to minimise direct or indirect costs. Carry out management training in health and safety, fire safety, food safety and disability compliance. 35% - Liaise with relevant enforcement authorities on safety matters. Assist the Hotel's Security Manager with security responses to increased threat levels. Follow up on the Hotel audit program to ensure compliance within agreed timescales. Manage effective partnerships with all Heads of Department. 15% - Lead on any Hotel based Safety & Security initiatives communicated from Corporate Office. Assist Hotel Management Team with large conference and events where safety controls need implementation and review. Ensure legal compliance with safety and security including fire safety, security, occupational health and safety and food safety. Maintain up to date knowledge of new or revised local legislation and current guidance. Assess actual performance against standards to determine whether the Hotel is on target to reach its goals and take corrective actions as necessary. Enforce policies and procedures that will improve the overall operation and effectiveness of the Hotel. What are we looking for? Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy. Good communication skills and people skills. Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email. Due to the nature of the job, we are only interviewing candidates who have qualifications and experience in a relevant health and safety or environmental health discipline. EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
Job Description - Night Auditor (HOT0BC8G) Job Number: HOT0BC8G Work Locations Hilton London Wembley Lakeside Way Wembley HA9 0BU WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the - one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories. A WORLD OF REWARDS Smart uniform provided and laundered Free and healthy meals when on duty Grow your Career: your next position could be as a Conference and Banqueting Operations Manager Personal Development: programmes designed to support you at every step of your career A chance to make a difference: through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Guest Experience Day: 1 night stay with breakfast per year Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Discounted Parking: £2 per day at Red Car Park Modern and inclusive: Team Member's areas What will I be doing? As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor must perform the following tasks to the highest standards: Ensure the maintenance of professional financial standards throughout the hotel Undertake a review of end-of-day takings against logged reports Edit all reports to ensure accuracy and full completion Investigate any anomalies found between daily reports and takings Train the Night Team in ensuring the accurate completion of systems and processes Assist the Night Manager in emergency situations What are we looking for? Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Pride in ensuring the accuracy of work and encourages Team Members to do the same Strong analytical skills Computer literate, with particularly strong knowledge of MS Excel Understanding of the responsibilities of other areas within the Finance Department It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience of working in a hotel Finance Department Previous experience working in Front Office or hotel outlets EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job: Guest Services, Operations, and Front Office
Feb 13, 2025
Full time
Job Description - Night Auditor (HOT0BC8G) Job Number: HOT0BC8G Work Locations Hilton London Wembley Lakeside Way Wembley HA9 0BU WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the - one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories. A WORLD OF REWARDS Smart uniform provided and laundered Free and healthy meals when on duty Grow your Career: your next position could be as a Conference and Banqueting Operations Manager Personal Development: programmes designed to support you at every step of your career A chance to make a difference: through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Guest Experience Day: 1 night stay with breakfast per year Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Discounted Parking: £2 per day at Red Car Park Modern and inclusive: Team Member's areas What will I be doing? As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor must perform the following tasks to the highest standards: Ensure the maintenance of professional financial standards throughout the hotel Undertake a review of end-of-day takings against logged reports Edit all reports to ensure accuracy and full completion Investigate any anomalies found between daily reports and takings Train the Night Team in ensuring the accurate completion of systems and processes Assist the Night Manager in emergency situations What are we looking for? Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Pride in ensuring the accuracy of work and encourages Team Members to do the same Strong analytical skills Computer literate, with particularly strong knowledge of MS Excel Understanding of the responsibilities of other areas within the Finance Department It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience of working in a hotel Finance Department Previous experience working in Front Office or hotel outlets EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job: Guest Services, Operations, and Front Office