AJ Bell
Manchester, Lancashire
Job Description We are recruiting an Asset Servicing Administrator to join our Corporate Actions Processing team. You'll be responsible for the accurate and timely processing of corporate action events across multiple markets and instruments, working alongside a team of administrators to deliver an excellent service to our customers. Asset Servicing sits within our Custody function and is made up of three teams: Event Capture, Dividends Processing and Corporate Actions Processing. We're looking for a detail-oriented individual with strong analytical skills to ensure all corporate action events are processed accurately. In this role you'll manage your own workload throughout the day, work closely with colleagues to make sure the team's work is completed, and play a key part in safeguarding client assets and minimising operational risk within a regulated environment What does the job involve? Monitor, capture and process mandatory and voluntary corporate action events Interpret and validate information received from custodians, vendors and market announcements Ensure entitlements are accurately reflected in client accounts and systems Instructing counterparties / custodians Reconciling positions at different stages through the event Investigate and resolve reconciliation breaks promptly, escalating unresolved items to management Processing events to customer accounts Notifying customers when events are completed Liaise with custodians, brokers and internal teams to resolve discrepancies Ensuring that we are adhering with all compliance policies including AML, CASS, and breach reporting What you'll have: Knowledge of the corporate action lifecycle, from announcement to settlement Good knowledge of financial instruments, including equities, bonds and funds Ability to work in high pressure deadline driven environments Excellent attention to detail and a risk-aware mindset Strong problem-solving and analytical skills A highly organised and methodical approach to work Strong communication skills, with the ability to explain complex issues clearly The ability to work independently and under pressure to meet tight deadlines A collaborative team player who is willing to share knowledge Advanced excel skills About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer the successful Customer Service Administrator Starting salary of £26,000 (can be higher dependent on financial services experience) 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model for our Customer Services Administrator roles, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome Administrator applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This Administrator vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.
Job Description We are recruiting an Asset Servicing Administrator to join our Corporate Actions Processing team. You'll be responsible for the accurate and timely processing of corporate action events across multiple markets and instruments, working alongside a team of administrators to deliver an excellent service to our customers. Asset Servicing sits within our Custody function and is made up of three teams: Event Capture, Dividends Processing and Corporate Actions Processing. We're looking for a detail-oriented individual with strong analytical skills to ensure all corporate action events are processed accurately. In this role you'll manage your own workload throughout the day, work closely with colleagues to make sure the team's work is completed, and play a key part in safeguarding client assets and minimising operational risk within a regulated environment What does the job involve? Monitor, capture and process mandatory and voluntary corporate action events Interpret and validate information received from custodians, vendors and market announcements Ensure entitlements are accurately reflected in client accounts and systems Instructing counterparties / custodians Reconciling positions at different stages through the event Investigate and resolve reconciliation breaks promptly, escalating unresolved items to management Processing events to customer accounts Notifying customers when events are completed Liaise with custodians, brokers and internal teams to resolve discrepancies Ensuring that we are adhering with all compliance policies including AML, CASS, and breach reporting What you'll have: Knowledge of the corporate action lifecycle, from announcement to settlement Good knowledge of financial instruments, including equities, bonds and funds Ability to work in high pressure deadline driven environments Excellent attention to detail and a risk-aware mindset Strong problem-solving and analytical skills A highly organised and methodical approach to work Strong communication skills, with the ability to explain complex issues clearly The ability to work independently and under pressure to meet tight deadlines A collaborative team player who is willing to share knowledge Advanced excel skills About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer the successful Customer Service Administrator Starting salary of £26,000 (can be higher dependent on financial services experience) 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model for our Customer Services Administrator roles, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome Administrator applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This Administrator vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.
AJ Bell
Manchester, Lancashire
Job Description Reporting to the Reconciliations Manager, the Reconciliations Team Leader is responsible for leading the day-to-day operation of the Reconciliations function whilst acting as the technical lead for the firm's reconciliation systems and controls. The role supports the reconciliation manager by leading, coaching and supporting to the Reconciliations team, ensuring operational objectives, regulatory obligations and customer outcomes are achieved whilst supporting business growth through automation, process improvement and effective risk management. Key responsibilities: Operational Delivery & Control Oversight Ensure the accurate and timely completion of all reconciliation activities in accordance with regulatory requirements, internal policies and operational procedures. Oversee the accurate and timely execution of CASS funding and SIPP rebalancing activities, ensuring all requirements are met within defined control standards. Monitor reconciliation exceptions, break trends, management information, and funding exposures, ensuring aged items, high-value breaks, potential breaches and emerging risks are appropriately investigated, escalated and resolved. Act as the primary escalation point for technical and operational reconciliation matters, providing guidance and support to the wider team. Perform reconciliation reviews, checking activities and technical oversight as required to maintain operational resilience and effective control coverage. Maintain accurate and up-to-date process documentation, system documentation, procedures and operating guides relating to reconciliation activities and systems. Ensure all activities are conducted in accordance with FCA requirements, Consumer Duty obligations, internal policies and regulatory expectations. Undertake any other reasonable duties as required by the Reconciliations Manager or wider management team. People Leadership & Team Management Lead, manage and develop team members through effective performance management, coaching, mentoring and development planning. Conduct regular one-to-one meetings, performance reviews and development discussions to support employee engagement and capability growth. Provide technical leadership and coaching to Administrators and Senior Administrators, ensuring appropriate knowledge sharing and development across the team. Manage attendance, annual leave, workload allocation and resource planning to ensure service objectives are achieved. Maintain appropriate succession planning, cross-training and contingency arrangements to support operational resilience. Reconciliation System Ownership & Technical Leadership Act as the technical owner and subject matter expert for the firm's reconciliation platform and associated automated controls. Design, build, test and implement new reconciliations, automation solutions and control enhancements to support business growth, operational efficiency and regulatory requirements. Investigate system and reconciliation issues, identify root causes and implement effective corrective and preventative actions. Work collaboratively with Technology, Change teams, and third-party suppliers to deliver system enhancements, resolve issues and maximise platform capability. Competence, Knowledge and Skills Experience leading, coaching and developing operational teams. Strong communication and stakeholder management skills. Ability to prioritise workloads and manage competing deadlines. Strong decision-making and problem-solving skills. Effective planning, organisation and time management. Detailed understanding of reconciliation methodologies, break management and exception management. Understanding of FCA CASS requirements, particularly CASS 6, 7, 8 and 10. Ability to perform root cause analysis on reconciliation issues and control failures. Experience producing and interpreting MI and trend analysis. CISI Investment Operations Certificate (IOC), including CASS module, desirable. Other relevant financial services qualifications including CII qualifications considered advantageous. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Starting salary £35,000 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Job Description Reporting to the Reconciliations Manager, the Reconciliations Team Leader is responsible for leading the day-to-day operation of the Reconciliations function whilst acting as the technical lead for the firm's reconciliation systems and controls. The role supports the reconciliation manager by leading, coaching and supporting to the Reconciliations team, ensuring operational objectives, regulatory obligations and customer outcomes are achieved whilst supporting business growth through automation, process improvement and effective risk management. Key responsibilities: Operational Delivery & Control Oversight Ensure the accurate and timely completion of all reconciliation activities in accordance with regulatory requirements, internal policies and operational procedures. Oversee the accurate and timely execution of CASS funding and SIPP rebalancing activities, ensuring all requirements are met within defined control standards. Monitor reconciliation exceptions, break trends, management information, and funding exposures, ensuring aged items, high-value breaks, potential breaches and emerging risks are appropriately investigated, escalated and resolved. Act as the primary escalation point for technical and operational reconciliation matters, providing guidance and support to the wider team. Perform reconciliation reviews, checking activities and technical oversight as required to maintain operational resilience and effective control coverage. Maintain accurate and up-to-date process documentation, system documentation, procedures and operating guides relating to reconciliation activities and systems. Ensure all activities are conducted in accordance with FCA requirements, Consumer Duty obligations, internal policies and regulatory expectations. Undertake any other reasonable duties as required by the Reconciliations Manager or wider management team. People Leadership & Team Management Lead, manage and develop team members through effective performance management, coaching, mentoring and development planning. Conduct regular one-to-one meetings, performance reviews and development discussions to support employee engagement and capability growth. Provide technical leadership and coaching to Administrators and Senior Administrators, ensuring appropriate knowledge sharing and development across the team. Manage attendance, annual leave, workload allocation and resource planning to ensure service objectives are achieved. Maintain appropriate succession planning, cross-training and contingency arrangements to support operational resilience. Reconciliation System Ownership & Technical Leadership Act as the technical owner and subject matter expert for the firm's reconciliation platform and associated automated controls. Design, build, test and implement new reconciliations, automation solutions and control enhancements to support business growth, operational efficiency and regulatory requirements. Investigate system and reconciliation issues, identify root causes and implement effective corrective and preventative actions. Work collaboratively with Technology, Change teams, and third-party suppliers to deliver system enhancements, resolve issues and maximise platform capability. Competence, Knowledge and Skills Experience leading, coaching and developing operational teams. Strong communication and stakeholder management skills. Ability to prioritise workloads and manage competing deadlines. Strong decision-making and problem-solving skills. Effective planning, organisation and time management. Detailed understanding of reconciliation methodologies, break management and exception management. Understanding of FCA CASS requirements, particularly CASS 6, 7, 8 and 10. Ability to perform root cause analysis on reconciliation issues and control failures. Experience producing and interpreting MI and trend analysis. CISI Investment Operations Certificate (IOC), including CASS module, desirable. Other relevant financial services qualifications including CII qualifications considered advantageous. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Starting salary £35,000 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
AJ Bell
Job Description We're looking for a Collectives Dealer to join our Dealing team at AJ Bell. This is a hands-on investment operations role responsible for the accurate and timely execution and contracting of Collective Investment Scheme trades across our investment platforms and for our Custody Solutions clients. You'll work closely with fund providers, transfer agents, custodians and internal teams to ensure trades are placed, contracted and settled correctly, while investigating exceptions and resolving queries along the way. It's a great opportunity for someone with experience in collective investment dealing, fund operations or investment operations who enjoys working in a fast paced environment where accuracy, deadlines and customer outcomes matter. What you'll be doing Monitor STP dealing channels and manage trades requiring manual placement or exception handling. Ensure fund trades are placed accurately and within relevant fund cut-off times and service levels. Complete trade contracting accurately and within agreed SLAs. Investigate and resolve dealing and operational queries, taking ownership through to resolution. Work with external counterparties including fund providers, authorised corporate directors, transfer agents, Clearstream, Aegon, EMX and Calastone. Process FX transactions to support currency fund trading and internal trade requirements. Work closely with our Platform Investments team to ensure funds are set up correctly, with accurate pricing and static data. Support the Market Settlements team with the timely settlement of fund orders. Monitor daily reconciliations, investigate breaks and ensure these are resolved within agreed timescales. Process trade amendments accurately and promptly. Process Private Placing trades in line with relevant procedures and regulatory requirements. Support system testing, process improvements and operational change across the team. Provide cover across the wider team where required to maintain service levels. Deliver a consistently high standard of service to internal and external customers. What we're looking for At least one year's experience within a front-office, middle-office or similar investment operations environment. Experience of processing or dealing in Collective Investment Schemes. A good working knowledge of collective investments and the associated trade lifecycle. Experience of working to fund cut-off times, operational deadlines and service levels. Strong numerical skills and excellent attention to detail. Confidence investigating discrepancies and resolving operational issues. Good Excel skills, with the ability to analyse and interpret operational data. Strong written and verbal communication skills. The ability to manage competing priorities while maintaining accuracy. Experience working with custody clients, fund providers, transfer agents or dealing counterparties would be advantageous, as would exposure to STP dealing, trade contracting, reconciliations, exception management or systems testing. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Salary from £35,000 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Additional Information Very competitive benefits
Job Description We're looking for a Collectives Dealer to join our Dealing team at AJ Bell. This is a hands-on investment operations role responsible for the accurate and timely execution and contracting of Collective Investment Scheme trades across our investment platforms and for our Custody Solutions clients. You'll work closely with fund providers, transfer agents, custodians and internal teams to ensure trades are placed, contracted and settled correctly, while investigating exceptions and resolving queries along the way. It's a great opportunity for someone with experience in collective investment dealing, fund operations or investment operations who enjoys working in a fast paced environment where accuracy, deadlines and customer outcomes matter. What you'll be doing Monitor STP dealing channels and manage trades requiring manual placement or exception handling. Ensure fund trades are placed accurately and within relevant fund cut-off times and service levels. Complete trade contracting accurately and within agreed SLAs. Investigate and resolve dealing and operational queries, taking ownership through to resolution. Work with external counterparties including fund providers, authorised corporate directors, transfer agents, Clearstream, Aegon, EMX and Calastone. Process FX transactions to support currency fund trading and internal trade requirements. Work closely with our Platform Investments team to ensure funds are set up correctly, with accurate pricing and static data. Support the Market Settlements team with the timely settlement of fund orders. Monitor daily reconciliations, investigate breaks and ensure these are resolved within agreed timescales. Process trade amendments accurately and promptly. Process Private Placing trades in line with relevant procedures and regulatory requirements. Support system testing, process improvements and operational change across the team. Provide cover across the wider team where required to maintain service levels. Deliver a consistently high standard of service to internal and external customers. What we're looking for At least one year's experience within a front-office, middle-office or similar investment operations environment. Experience of processing or dealing in Collective Investment Schemes. A good working knowledge of collective investments and the associated trade lifecycle. Experience of working to fund cut-off times, operational deadlines and service levels. Strong numerical skills and excellent attention to detail. Confidence investigating discrepancies and resolving operational issues. Good Excel skills, with the ability to analyse and interpret operational data. Strong written and verbal communication skills. The ability to manage competing priorities while maintaining accuracy. Experience working with custody clients, fund providers, transfer agents or dealing counterparties would be advantageous, as would exposure to STP dealing, trade contracting, reconciliations, exception management or systems testing. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Salary from £35,000 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Additional Information Very competitive benefits
