AJ Bell

Job Description This is an exciting opportunity to join a dynamic and experienced Data Engineering team at AJ Bell, contributing significantly to the development of our state-of-the-art data platform using cutting-edge technology. As a Data Engineer, you will play a pivotal role in designing, building, maintaining, and evolving our data infrastructure, ensuring it meets the growing needs of our business. You'll engage in end-to-end development, collaborate closely with key stakeholders and internal customers, and empower the organisation by enabling informed, data-driven decision-making. What does the job involve? The key responsibilities of the role are as follows: Collaborating with stakeholders to identify and refine data requirements, ensuring data is accessibility and alignment with business needs. Developing Data Warehousing solutions. Automating extract, load and transform (ELT) pipelines that follow modern CI/CD practices. Data Integration Design - Ensure development is scalable, efficient and future-proof. Data Modelling - Producing clear data models where necessary. Maintaining and continuously enhancing the data platform. Provisioning data from various sources. Create automated tests to ensure quality and integrity of data. Ensure data is compliant with AJ Bell's Data Governance and Data Classification policies. Maintain data dictionary. Maintain business level data model. Recommending and introducing new technology where needed. Core: Cloud data platforms (e.g. Snowflake, BigQuery, Redshift) Data transformation technology such as DBT Visual Studio Code Python CI automation systems such as Jenkins A git-based source control system such as BitBucket Data Warehouse/Kimball methodology Data replication technology such as Fivetran HVR. Excellent problem-solving skills. Good communication skills and comfortable working with both technical and non-technical teams Other: Good knowledge of IT products and systems Good analytical skills Excellent communication skills verbal and written Able to communicate with people at all levels confidently and effectively Able to prioritise work effectively Customer focussed Flexible approach to work - team player Adaptable to changing environment Self-motivated Embraces continuous learning Previous experience working in an e-commerce and/or financial services business Ability to use Docker and container orchestration tools AWS cloud infrastructure including AWS CDK MS SQL No SQL database such as Mongo AI Tools such as CoPilot, Snowflake Cortex About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Company Description We're looking for a Head of Integration, Data & GenAI Engineering to lead a critical engineering capability within Technology Services at AJ Bell. This role brings together leadership across three important parts of our technology landscape: integration engineering, data engineering and Generative AI engineering. Reporting to the Director of IT Strategy & Architecture, you will lead through three senior technical leaders: Senior Engineering Manager (EA), Senior Data Engineering Manager, and Software Engineering Team Lead (GenAI). You will help shape the platforms, capabilities and engineering practices that support AJ Bell's long-term strategy. This is a senior leadership role for someone who combines strategic thinking with strong technical credibility and a clear delivery focus. You will be responsible for building high-performing teams, setting clear direction, and ensuring AJ Bell has secure, scalable and well-governed engineering foundations across integration, data and AI. What does the role involve? Leading and developing AJ Bell's engineering capability across enterprise integration, data engineering and GenAI, with overall responsibility for three direct reports and their teams. Setting the strategic direction for integration, data and GenAI engineering in line with AJ Bell's technology strategy, business priorities and regulatory obligations. Providing strong leadership to senior managers and technical leads, creating clarity of purpose, clear accountability and a collaborative, high-performing culture, while supporting recruitment, succession planning, capability development and retention across the teams. Leading the development of event-driven and data streaming solutions, with a strong focus on integration architecture, API and messaging patterns, reusable engineering standards and modern delivery practices. Overseeing the development and operation of AJ Bell's data engineering capabilities, including data ingestion, transformation, provisioning, governance, security, privacy and access to trusted data. Driving the design and adoption of GenAI engineering capabilities, including development of a core platform and integration of GenAI solutions into products, services and internal processes where they create clear business value, with appropriate guardrails around security, risk and responsible use. Ensuring engineering solutions are secure, scalable, resilient and supportable, with appropriate governance, standards, observability and controls built in from the outset. Working closely with product-aligned engineering teams, infrastructure, information security, architecture and business stakeholders to deliver joined-up solutions, support data-driven decision-making and create long-term value. What skills and experience you'll bring Strong leadership experience in senior engineering roles, with a track record of leading technical teams across multiple specialist disciplines. Broad technical credibility across software engineering, integration architecture, event-driven systems, data engineering and modern platform architecture. Experience leading engineering teams responsible for APIs, backend services, event-driven integration, data platforms and AI-enabled products and services within a complex enterprise environment. Strong understanding of modern data engineering practices, including data pipelines, ETL/ELT, data modelling, data governance, security, privacy and access management. Experience working with data platforms and technologies such as Snowflake, SQL-based data environments and a range of operational data sources. Good understanding of Generative AI and LLM-related engineering patterns, with the ability to lead teams in applying these capabilities pragmatically, securely and responsibly in an enterprise setting. Strong strategic thinking and planning skills, with the ability to translate business goals into clear engineering roadmaps and delivery priorities. A strong delivery mindset, with experience balancing long-term platform improvement with short-term business outcomes. Excellent stakeholder management and communication skills, including the ability to work effectively with senior leadership, technical teams and non-technical stakeholders, and to translate complex technical concepts into clear business direction. Strong people leadership skills, including coaching senior leaders, developing talent, managing performance and building engaged, high-performing teams. A collaborative, pragmatic and outcome-focused approach, with the confidence to challenge, influence and lead through change in a regulated environment with a strong focus on customer outcomes. Experience of working in a regulated environment, ideally within financial services, with a clear understanding of risk, control and customer outcomes. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Job Description An opportunity has arisen for a Financial Management and Reporting Accountant to join our finance team on a 6-month contract, providing additional support during a period of change. This is an excellent opportunity for a proactive individual who embraces challenges and thrives in a fast-paced environment. Reporting to the Financial Management and Reporting Manager, you will play an integral role in delivering key management information and analysis, ensuring accurate and timely reporting. The successful candidate will have strong interpersonal skills and a track record of producing high-quality management information for a range of stakeholders across the business. We are seeking a technically strong individual who can build effective relationships and communicate confidently both within the team and across the wider organisation. Key focus areas of your role will be Responsible for the preparation of key internal reporting requirements, including supporting the Business review and Cost Centre reporting process, Cashflow forecasting and Treasury reporting. Calculation and preparation of key accounting adjustments, including accruals, prepayments, revenue, and tax adjustments Maintenance of fixed assets register Maintenance of complex financial modelling, with opportunities to develop and create new models Preparation of monthly balance sheet reconciliations Develop strong working relationships with the business Assist with ad hoc project work as required by the business Qualification, Skills, and Experience ACA/ACCA/CIMA qualified with at least 1 years PQE Experience of reporting within a large company or plc environment desirable Good understanding of IFRS frameworks Strong analytical skills Logical mindset; able to solve problems with an 'eye for detail' Excellent communication skills and ability to summarise information effectively Organisation and time management skills with ability to prioritise Ability to work to tight reporting deadlines Proficiency in using accounting software and MS Office applications, particularly Excel About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 3 days per week spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.

Job Description Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Cross-functional Collaboration: Collaborate with marketing, product, technology and UX teams to execute testing roadmap. Be the key point of contact with these teams to gather requirements that support and enhance their activity and strategy. Third-party management: Manage the working relationship with third parties to support the experimentation agenda, delivering on agreed tests and analyses. Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices in conversion optimisation, UX/UI design, and digital marketing. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation. What we're looking for: A hard-working individual, who demonstrates a strong worth ethic and willingness to learn quickly. Strong communication skills, with the ability to interpret and translate concepts into clear written briefs and designs. High attention to detail. Someone who works well in teams both and independently. What you'll bring: Previous experience of designing and executing conversion optimisation tests Strong practical understanding of web technologies and HTML Familiar with optimisation tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.

Job Description This is an fantastic opportunity for a Software Developer (GenAI) to join at an exciting time for AJ Bell as we expand the usage of AI within the business. Our GenAI development team are at the heart of this growth and ee have a strong team working environment, training and excellent career progression for the right person. Our strategy is to have a cross-functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're seeking an energetic and driven software developer with strong skills and/or interest in Generative AI and large language models to help us deliver cutting-edge GenAI solutions across our business. This is a unique opportunity to not only work with advanced AI technologies but also build and deliver innovative solutions for our business and stakeholders. People who are excited by GenAI technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our stakeholders by providing straightforward but robust solutions. Key technical skills : Strong knowledge and deep experience of Python programming, libraries and toolchains Familiarity with large language models (LLMs) like GPT, Gemini, and open-source models such as Lama and MRR Solid understanding of RESTful API design and implementation Git based source control and JIRA Bonus points for: Knowledge/experience working with Cloud, preferably AWS Knowledge of AI/ML and latest AI trends & technologies Familiarity in LLM frameworks and libraries such as LangChain, Langfuse, LiteLLM CI / CD / Docker / Kubernetes Soft skills: Agile / SCRUM Strong technical, problem solving and communication skills Keen to learn and develop new technical& non-technical skills Passionate, self-starting, flexible and enjoy working in fast-paced environments About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Job Description At AJ Bell, we're committed to delivering straightforward, high quality services that help customers invest with confidence. As we continue to grow, we're looking for a Head of Customer Controls to play a key leadership role in strengthening control oversight, customer outcomes and operational governance across our Customer Services function. This is a senior leadership role reporting to the Customer Services Director, with responsibility for building and leading a robust customer controls framework that supports operational efficiency, regulatory compliance and fair customer outcomes. You'll combine strategic oversight with hands-on leadership, working closely with senior stakeholders across Customer Services, Risk, Compliance, Finance and Change to ensure our controls environment remains effective, proportionate and fit for the future. What you'll be doing: You'll lead the development and ongoing enhancement of our Customer Controls function, ensuring strong governance, meaningful reporting and effective control oversight across Customer Services activity. Key responsibilities include Leading and developing the Customer Controls framework, ensuring key risks, controls, ownership and assurance activity are clearly defined and maintained Providing oversight of customer related regulatory obligations, including complaint handling, Consumer Duty, vulnerable customer processes and customer communications Managing the Operational Fraud Team, providing leadership across fraud prevention, detection, case oversight and escalation Designing and delivering a proportionate assurance programme, including control testing, quality checks and remediation tracking Developing clear, insightful MI to support senior management, committees and board reporting Ensuring risks, incidents and control weaknesses are identified early, escalated appropriately and addressed effectively Partnering with Finance to monitor budgets, efficiency measures and operational performance across Customer Services Supporting operational change by embedding controls into new processes, systems and customer journeys Leading continuous improvement activity to strengthen controls, reduce risk and improve customer outcomes What we're looking for Strong operational controls leadership experience in a regulated financial services environment, ideally within investments, pensions, wealth or platform services. Proven experience leading risk, controls, quality assurance or operational oversight teams Strong understanding of FCA expectations relevant to customer operations, including Consumer Duty and complaint handling Experience building governance frameworks, assurance plans and control reporting Strong stakeholder management skills, with the ability to influence and challenge constructively at senior level Excellent analytical and reporting capability, with strong MI and data interpretation skills Confidence translating complex control issues into clear actions and decisions Strong written communication skills, including production of governance papers and senior reporting Experience managing teams and developing capability within a control environment Relevant professional qualifications such as ICA, CISI or CII would be beneficial, although equivalent practical experience is equally valued. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Job Description The Head of Operational and Regulatory Change will be responsible for ensuring that change and process improvements are resourced, analysed, risk managed and delivered successfully on time, within budget and to a consistently high quality - working with the operational product, development, testing, implementation, and business teams through to live. The role will be responsible for business analysis and execution and project management working in conjunction with the Product Delivery Manager and key stakeholders in relation to the prioritisation of changes. The successful candidate will have experience in the change profession operating at a senior level, managing change teams such as business analysis, delivery teams and project management teams and with a proven track record of successfully delivering change of all scale from small change to large initiatives. Evidence of the ability to influence and to develop strong relationships at all levels is key, as is the need for excellent communication skills. What does the job involve? Own and maintain the governance model and process for Business Analysis and Project Management. Manage a team of project managers and change managers in Operational Change to effectively deliver change in a consistent and robust manner. Leading and engaging the Analysis teams to deliver a portfolio of change and process improvement in line with agreed timescales, costs, and quality. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Championing and fostering a culture of continuous improvement across the Business Analysis and project management teams, focusing on operational efficiency through operational change. Engage and collaborate with business teams ensuring change is captured and fed into the change process. Ensuring the Operational and Regulatory change function continuously improves business resilience and efficiency, delivering improved service and/or reducing costs for customers & advisers. Leading the analysis for large and ad hoc projects/initiatives through to successful implementation Alongside the Product Delivery Manager maintaining and driving the 'book of work' for Operational Change; to monitor and track change, drive change and escalate issues where appropriate. Produce appropriate MI to support the change process. Preparing, agreeing, and managing project / team budgets. In conjunction with the Head of Customer Operations and Product Delivery Manager; developing and implementing strategic people plans for the Business Analysis and Project Management teams, to include recruitment, performance management, training and development, succession planning and staff engagement, to build and support a high performing team, Maintaining a detailed knowledge of industry developments, including legislative change, current best practice, and relevant contacts within the industry. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence Experience at a senior level in operational change or business change roles Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business People management - engages and motivate teams to analysis teams work collaboratively and meet stretching goals. Actively seeks to improve others by providing constructive feedback, coaching, and mentoring Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Sharing / adopting common practices across the Operational Change team Customer focused Project management (large and small) Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Operational resilience and business continuity Technology and Operational risk Knowledge of the platform business, including CASS Knowledge & skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Experience of delivering in a financially regulated environment desirable Financial services industry knowledge, e.g. pensions, investments and stockbroking, would be desirable Strong verbal and written communication skills Ability to build and manage effective relationships Good business/commercial knowledge Analytical skills/problem solving Planning and organisational skills High attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Job Description AJ Bell are looking for a Product Delivery Manager to drive our ambitious strategic plans and help transform ideas into meaningful results. The Product Delivery Manager is responsible for developing and delivering new functionality and features for the Operational and Regulatory teams. They will help create and champion the product vision, strategy and roadmap whilst ensuring that it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Manage the requirements planning process with the business strategy and development teams balancing the businesses key priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across the Operational and Regulatory Change portfolio. Have oversight of the prioritisation process and set high level priorities in line with strategic goals and stakeholder expectations. Alongside the Head of Operational and Regulatory Change developing and sharing best practice across the operational change and development teams. Setting goals and strategies for product/process growth and success Provide support to the development teams through testing, answering any queries and making decisions on behalf of the business where relevant. Gather insights to improve the customer experience and business processes by investigating and collating feedback. Setting goals and strategies for product/process growth and success Produce appropriate MI to support the change process. Work with the teams impacted by change to ensure that change is bedded in and that these teams are adequately supported to improve the experience for customers as well as the business teams. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. About you: Competence Change Management experience at a Senior level ideally within a Financial Services or Regulatory environment. Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business. Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Able to demonstrate prioritisation and effective resource management Ability to make data informed decisions Previous line management experience to a senior level Knowledge of Customer Services, Operations and Regulatory processes Knowledge & Skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Understanding the financial market and industry trends Understanding of the regulatory framework Being able to analyse data to make informed decisions Ability to motivate delivery teams Finding solutions to challenges that arise Planning long-term goals and steps to achieve them Committed to personal development Excellent communication and stakeholder management with internal and external stakeholders Numerate with good analytical skills Attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Job Description We're recruiting a Senior Information Security Analyst to support the Chief Information Security Officer in protecting and enhancing the organisation's security posture across Technology Services. This is a hands-on, operational role focused on monitoring, analysing and responding to security threats, while driving continuous improvement across our security operations capability. You'll play a key role in incident response, threat intelligence, vulnerability management and ensuring effective use of our security tools and processes to reduce risk across the technology estate. Key responsibilities Monitor, triage and respond to security alerts and events, ensuring effective prioritisation based on risk and impact Act as a first responder for security incidents, including participation in on-call support Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email and web gateways, and endpoint protection tools Monitor external threat intelligence sources and assess relevance to the organisation Produce and report on security metrics, KPIs and operational performance Technical expertise Good understanding of information security principles, risk management and the threat landscape Experience of operating and monitoring security tooling, including SIEM, endpoint protection, and email/web security solutions Ability to proactively conduct threat hunting activities and develop or enhance detection analytics to improve identification of malicious activity Awareness of cloud security controls and standards Experience of managing enterprise systems, including Microsoft Active Directory, Windows and Linux Knowledge of network security technologies, including proxies, end point security tools and data loss prevention controls are highly advantageous Skills and experience Experience working within recognised information security frameworks (e.g. ISO27001, NIST) Proven experience in an information security role, preferably within financial services or e-commerce Strong analytical capability, with the ability to interpret data and support decision-making Ability to take ownership of tasks and deliver through to completion Confident in providing challenge to improve security outcomes Effective communication skills, both written and verbal Well organised, with strong attention to detail and the ability to manage competing priorities Demonstrates a commitment to continuous professional development (e.g. CISSP or equivalent) About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For, for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Job Description Ready to lead the next evolution of one of the UK's leading investment platforms? AJ Bell is seeking a Director of Engineering to set engineering direction and build high performing, product aligned teams delivering secure, reliable and innovative digital experiences that help our customers feel good investing. This is a high impact, hands on leadership role. You'll partner with senior leaders, Product and Design to define the engineering strategy, strengthen delivery and operational excellence, and evolve an Agile, outcome focused, backlog led model. Through our Heads of Department, you'll create clarity and consistency in standards, security and regulatory compliance, while building a culture of ownership, learning and continuous improvement across our services. Why this role at AJ Bell Lead a modern engineering organisation at scale, with clear executive sponsorship and the ability to influence platform wide direction. Work on products that directly impact how hundreds of thousands of customers invest, balancing pace with resilience, security and regulatory expectations. Invest in ways of working: data led performance, engineering excellence, developer experience, AI enabled tooling and automation. Join a people first culture that values inclusion, development and long-term career growth. What you'll do Set the engineering vision, translating AJ Bell's strategy into a clear, measurable roadmap and operating plan. Build and sustain high performing teams by coaching engineering leaders, strengthening structure, and creating the conditions for speed, ownership and quality. Partner across Product, Design and senior stakeholders to align priorities, manage trade-offs and accelerate outcomes. Own delivery outcomes across multiple teams, setting goals, removing blockers, improving predictability and ensuring consistent execution. Evolve modern engineering practices, using AI, automation and DevOps to streamline delivery and shorten cycle times. Ensure services are reliable, secure and compliant, driving performance, resilience, observability and regulatory adherence. Lead key external integrations, partnering with vendors to deliver high quality, well governed capabilities. What we're looking for We're looking for a strategic, technically credible leader with a track record of building great engineering organisations and delivering complex change. Proven experience leading software engineering teams in complex environments; experience within FCA regulated financial services is a plus. Strong knowledge of modern platforms and delivery practices (cloud native architectures, DevOps, CI/CD and automated testing). Experience shaping technology strategy, running multiple teams, and delivering high quality outcomes through clear prioritisation and governance. Excellent communication and stakeholder management skills, with the credibility to engage at Board level and explain complex topics clearly to non-technical audiences. Demonstrable impact improving operational efficiency, engineering standards and team engagement. A passion for outcome driven delivery, continuous improvement and pragmatic innovation. Technical expertise we value: .NET, Angular/React/Vue, AWS (or equivalent cloud platforms), test automation, microservices, APIs and object oriented programming. About AJ Bell AJ Bell is one of the UK's fastest growing investment platforms, serving over 723,000 customers and managing £108.7 billion in assets. Through our award winning platform, we make investing simple, transparent, and enjoyable, helping people feel good investing. With 1,500+ employees across Manchester, London, and Bristol, we've been recognised as one of the UK's Best 100 Companies to Work For six years running, as well as a Great Place to Work in 2025 and 2026. What we offer Competitive starting salary 28 days holiday, increasing to 31 with length of service plus holiday buy/sell scheme Pension scheme with up to 8% matched contributions Discretionary bonus Buy As You Earn (BAYE) share scheme PMI, and health cash plan Free onsite gym, cycle to work scheme, and travel loans Enhanced parental leave (tiered on length of service) Employee Assistance Programme Professional development, ongoing technical training, and qualification support Social calendar including monthly payday drinks, summer party, Christmas party This is a Manchester-based hybrid role, with a minimum of 50% of working time spent in the office each month. Beyond this, we're looking for someone who is genuinely present in the business, building relationships, understanding our teams, and embedding themselves in our culture. This role will suit someone who values visibility, connection and being close to where decisions and collaboration happen. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.