Seven Investment Management LLP

I n this role, you will be jointly responsible for the management and maintenance of all 7IM group websites. As a key member of the Marketing & Communications team, the role will involve ensuring our online presence is engaging, up-to-date, and aligned with our brand and business objectives. Alongside the Marketing & Communications team, you will collaborate closely with various teams, including Sales, Operations, and Compliance, to enhance user experience, implement digital strategies, and support the firm's growth. Responsibilities Website Maintenance and Updates: Regularly update website content, ensuring accuracy, relevance, and alignment with brand guidelines. Content Management: Utilise multiple content management systems (CMS) to upload and manage website content, including articles, press releases, and multimedia elements. User Experience Optimisation: Monitor website performance and user feedback to identify areas for improvement, enhancing navigation, accessibility, and overall user experience. Produce ideas and implement new modules to the website that could help improve UX. SEO and Analytics: Implement SEO best practices to improve search engine rankings and monitor website analytics to track performance, providing regular reports and insights. Collaboration: Work closely with the Marketing & Communications team and our agencies to execute campaigns and support event promotions. Coordinate with our external web developers for quarterly releases, IT for technical support and Compliance to ensure all content meets regulatory standards. Project Management: Lead website-related projects, such as redesigns or new feature implementations, ensuring timely delivery and alignment with business objectives. Quality Assurance: Conduct regular audits to ensure website content is accurate, up-to-date, and free of errors, maintaining high standards of quality and professionalism. Innovation: Utilise analytics and stay abreast of industry trends and emerging technologies to propose and implement innovative solutions that enhance our digital presence. Quarterly releases: Raise tickets for our web developers to fix any bugs or request new modules to improve UX on the website. Assist in the testing of said tickets prior to the release going live. About You Skills Technical Proficiency: Experience with content management systems (CMS), basic HTML/CSS, and familiarity with web design principles. Analytical Skills: Ability to interpret website analytics and user behaviour data to inform decisions and strategies. Attention to Detail: Meticulous in ensuring content accuracy and consistency across all web platforms. Communication: Strong verbal and written communication skills, capable of articulating technical concepts to non-technical stakeholders. Organisational Skills: Ability to manage multiple projects and website domains simultaneously, prioritising tasks effectively to meet deadlines. Team Player: Collaborative mindset with the ability to work effectively across various departments. Knowledge Proven experience in website management, preferably within the financial services sector. Familiarity with SEO practices and web analytics tools (e.g., Google Analytics, Hotjar) Knowledge and understanding of UX/UI along with associated tools (e.g. Figma) Familiarity with security protocols (e.g. SSL certificates) Knowledge of social media integration with website Knowledge of video editing tools is advantageous (e.g., Vimeo) Understanding of regulatory requirements in financial services is advantageous. Qualifications No specific qualifications are required, but degreesor qualificationsin marketing, communications or IT would be desirable . Other relevant information Reports to Head of Corporate Communications Occasional travel to the Edinburgh office may be required. Occasional work outside the usual business hours may be required. The successful candidate will be a team player, self-motivated,adaptableand resilient. The candidate will need to understand and subscribe to 7IM's mission and tenets and in particular, the Code of Conduct.

As the Agile Delivery Lead you play a central role in making the 7IM Platform product a success and as such you will work closely with all disciplines. You are responsible for facilitating the delivery and the continuous improvement of multiple Squads, including evolving Squad ways of working and agile mindset both directly and through leading the Agile Delivery Managers to do the same. You will have a data led approach to measuring improvements and will have the ability to positively challenge those around you to drive better results. This role would suit someone with a delivery mindset who is able to coach and facilitate on both an individual and group level to make marked improvements in ways of working and drive mindset shifts. This role will report to the Transformation Director. About You Responsibilities Own the Agile process at 7IM, working in a collaborative manner with both the leadership team and Squads to consistently improve ways of working through running experiments and sharing best practice. Own, directly and through the Agile Delivery Managers, in sprint delivery and associated ways of working leading to timely and accurate delivery of sprint goals culminating in the successful delivery of client and business outcomes. Manage the impediment process, working with the rest of the leadership team to remove blockers and impediments for Squads to improve delivery. Partner with the Agile Coach to own the Scrum Heatmaps and work to improve scores across the Portfolio through experiments and implementation of changes. Champion Portfolio flow metrics, using data to improve performance and identify bottlenecks. Facilitate Portfolio ceremonies such as Quarterly Planning, Scrum of Scrums, and Portfolio Retrospectives. Work to dissolve any cross-squad and external dependencies, or where not possible manage and oversee to ensure successful delivery outcomes. Manage the risk process within Transformation ensuring effective risk identification and management at both Squad and Portfolio level. Engage with the group risk function on behalf of Transformation ensuring appropriate risk reporting and metrics are in place. Own and drive the capability development and best practices in the Agile Delivery Manager Chapter as well as promoting best practices across all disciplines. Line management responsibilities for the Agile Delivery Manager Chapter. Adherence to all applicable compliance standards and best practices at all times. Acting consistently in accordance with 7IM's VPVPs. Other, as reasonably required by your line manager and 7IM. Qualifications Agile certification and experience. Skills Highly communicative; ability to communicate across different levels, including Executive Leadership of the organisation with confidence. Able to confidently present to large forums with ability to command the room as required. Highly motivated self-starter, comfortable offering mentorship, coaching, and leadership across the Transformation team. Experience of Agile frameworks, particularly Scrum. Experience of working in scaled agile environments. Use of PowerBI / ADO / Jira work management or similar tools to support agile ways of working. Experience of collecting and using data to drive improvements. A flexible, resilient facilitator, able to explain the 'why'. Able to facilitate Portfolio sessions, ensuring goals and outcomes are met. Adept at influencing behaviour cross-team and cross-discipline without having formal organisational hierarchy. Other relevant information Must be passionate about Agile principles and enthusiastic to embed them across the Transformation team. A level of technical knowledge and understanding with an aptitude to keep learning.

Reporting to Chief Risk Officer, the role will be responsible for assisting with the embedding of the Groupwide Risk Management Framework (RMF) and its components within Lync Wealth Management as appropriate. This would include elements of Risk, Compliance and Finance Crime Prevention. Responsibilities Support the Chief Risk Officer (CRO) in discharging duties in line with legal, regulatory, and business requirements. Lead and support the delivery, maintenance, and continuous improvement of the Risk Management Framework (RMF) and its supporting policies, procedures, and processes, ensuring it is embedded effectively across LWM. Maintain and update the LWM Policy Matrix; ensure all associated Risk & Compliance policies (e.g., Incident Reporting Policy) remain current and demonstrate value. Deliver and support in the preparation of clear and comprehensive risk and compliance reports, providing context, key risks/issues, and proposed mitigating actions where appropriate. Lead in the development, oversight, and maintenance of LWM Risk Appetite Statements (RAS) and associated Key Indicators (KIs); lead on collation and reporting, engaging with business areas to agree actions where needed. Oversee and embed the Bottom-Up Risk Map (BURM) Process across LWM, including tracking completion of mitigation actions; support LWM Top-Down Risk Map (TDRM) process. Support and challenge the first line of defence in risk identification and management through ad hoc activities and structured RMF components (e.g., BURMs, incident management). Undertake root cause and trend analysis, including deep dives as required by senior management, Committees, or the Board. Oversee the resolution, root cause analysis, and reporting of incidents. Support the timely delivery and ongoing refinement of Risk Management Information (MI) to internal and external stakeholders. Provide guidance to the first line on regulatory obligations, general compliance, and evidencing the embeddedness of risk practices, including emerging risk identification. Recommend and support enhancements to risk and compliance operating models, procedures, and practices to ensure alignment with business strategy and risk appetite. Maintain comprehensive records using the Governance, Risk & Compliance (GRC) system (aCCelerate), demonstrating risk management development and tracking agreed actions. Collaborate across the Chief Risk Office, LWM Management Team, and business units to support agile and scalable compliance and risk approaches. Support the oversight, due diligence, and risk management of third-party suppliers, including incident handling and business continuity assessments. Support the review, management, and renewal of LWM insurance policies. Support LWM in the execution of the networks compliance programs and assurance activity. Support the LWM Data Privacy Point of Contact and Data Protection Steering Group in managing data subject rights requests, monitoring UK GDPR compliance, and maintaining a strong data protection culture. Support implementation and oversight of data protection policies, guidance, and legal obligations across the LWM. Contribute to the prevention and proportionate management of data protection risks. Other Responsibilities Support the coordination, administration, and attendance of the LWM Risk Management Committee meetings and other delegated Committees. Engage with the wider business pragmatically to offer risk-based solutions to business problems, while influencing risk-aware culture. Uphold the principles of the FCA's Consumer Duty, promoting fair and beneficial client outcomes. Provide a strong voice on matters of ethics, integrity, and corporate values. Develop and maintain effective stakeholder relationships across all business levels, including LWM Management and 7IM Executive Committee level. About You Knowledge Minimum 10 years of industry experience, with at least 5 years in risk management. Deep understanding of RMF components: RCSA, Incident Management, Risk Appetite, and Key Indicators. Strong knowledge of FCA rules relevant to asset/wealth/fund management. Understanding of compliance, regulatory frameworks, and best practice in a regulated environment. Knowledge of EU and UK GDPR and data protection requirements. Experience in asset management with retail exposure preferable. Broad commercial understanding and ability to contextualise risk across the business. Qualifications Educated to degree level (preferred). Professional qualifications in Risk and/or Compliance (desirable). Skills / Other Relevant Information Demonstrated ability to communicate complex regulatory/risk concepts clearly and succinctly to both technical and non-technical audiences, including Executive Committee members. Excellent report-writing and verbal communication skills. Analytical mindset with the ability to understand and distil complex data and processes. Strong planning, organisation, and prioritisation abilities. Comfortable operating within a dynamic, fast-paced scale-up environment with agility and pragmatism. IT literate, with strong skills in Microsoft Word, Excel, and PowerPoint. Demonstrated ability to work independently and collaboratively; builds strong cross-functional working relationships. Committed to high ethical standards and aligned with organisational goals and values. Enthusiastic about learning and expanding knowledge of 7IM's wider business operations and strategic objectives.

A role within Operations to take responsibility for the transfer of client assets. Oversee day to day administration within the transitions team, to ensure timely transition of client assets, track and report on assets in transfer and ensure adherence to Service Level agreements and within controls set. Ensure that we have continual cycle of enhanced processes, raised standards and improved quality. Be the point of escalation for any BAU issues. Mentor and develop team members and to align overall business objectives with the team and development. Responsibilities Transfers Administration: Check and process transfer requests received from 7IM relationship management teams, liaising with third parties regarding settlement and inputting instructions into Pershing NEXUS system. Communicate with counterparties, fund managers and custodians to manage the smooth and timely transition of client assets to and from 7IM. Efficient tracking and reporting of assets in transfer using the Asset Tracker system, providing clear and relevant updates to enable the client (internal and external) to monitor progress of the transfer. Management of Transitions mailbox, post and telephone queries. Process transfers through our electronic reregistration system - Altus and Origo Monitor reports and systems to check for receipt of funds and assets, process cheques for the custodian to apply to the accounts. Process payments to clients and third parties in relation to transfers out of 7IM. Ensure adherence to internal and client operational procedures and controls. Management Support: Be the first point of contact for internal and external escalations, acting promptly and professionally to resolve any issues. Co-ordinate procedure updates, team meetings, testing and other activities that may be requested by the business. Other responsibilities as reasonably required by Transitions Team Leader and/or 7IM . Relationship Support: Maintain relationships with third party administrators, Fund Managers and custodian. Treat clients (internal and external) and colleagues fairly and adhere to the 7IM mission and tenets. Maintain relationships with other 7IM departments. Work with the team to ensure adherence of SLA's through appropriate allocation of tasks. Monitor performance against service level agreements and suggest solutions to any problems. Encourage communication with the team and other areas of the business. Assist with reviews of processes, systems and procedures - discuss and test changes where necessary. Training: Help identify areas for training and development with the team Share your knowledge amongst the team through guidance and assistance with more complex queries Promote understanding with the front office teams through feedback and highlighting potential training requirements. Assist with implementation of this . About You Knowledge Knowledge of tax wrapper structures including ISA, SIPP, Offshore Bond. Strong knowledge of asset transfer process including unit trust, CREST, foreign, certificated and cash movements. Understanding of the wider operations functions. 3 - 5 years industry experience within a Transitions environment. 2-3 years managerial experience Knowledge of Pershing NEXUS system is an advantage. Knowledge of Electronic reregistration and Altus/ Origo is an advantage Skills Ability to lead others (demonstrated through relevant examples). Accuracy, thoroughness and attention to detail. Organisation and prioritisation skills to manage own workload to meet deadlines. Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant.

This candidate will be a key member of the Transformation team responsible for development and maintenance of Microsoft business application technologies, predominately Power Platform, Dynamics 365, and Azure. Reporting to the Head of Microsoft Platform, the role will involve supporting multiple delivery squads in a large-scale transformation programme. The role is a combination of hands-on development, solution design and internal consulting. This role would suit an ambitious and driven individual who is looking for an opportunity to shape and advance 7IM's technology estate and roadmap alongside an ambitious 3-year transformation programme. Responsibilities Contribute to the design, configuration, development, deployment, and maintenance of multiple Microsoft technologies in line with the design authorities and agile change forums. Designing, developing, and implementing Power Platform & Dynamics 365 solutions based on established patterns and best practices - working with development teams as well as directly with internal customers and providing advice as required. Help develop and nurture the low-code capability throughout the organisation to support the growing use of Power Platform & Dynamics 365 by being a key member of the centre of excellence applying appropriate training, governance, and controls. Support in managing a backlog of requests for Power Platform & Dynamics 365 changes coming from both Product Managers and internal teams. Adherence to all applicable compliance standards and best practices at all times. Acting consistently in accordance with the 7IM VPVP's. Other, as reasonably required by your line manager and 7IM. About You Qualifications Demonstrated 4+ years' experience developing solutions using the Power Platform (Power Apps, Power Automate, Power Pages, CoPilot Studio) using Dataverse and/or Dynamics 365 (Sales & Marketing and Customer Service). Working knowledge of common architectural patterns, and Agile. Experience with Azure DevOps (or similar tools) for CI/CD and backlog/progress tracking. Microsoft certifications such as PL-200, PL-400, PL-600 or similar would be advantageous. Hands-on experience with design and delivery of enterprise-level Microsoft Business Application solutions. Previous experience in a technology consulting or internal delivery role preferable. Skills Proven experience in Microsoft Business Applications (Power Apps, Power Automate, Power Pages, CoPilot Studio), Dynamics 365 Customer Engagement (Sales & Marketing and Customer Service). Experience with integration cloud technologies such as Azure Functions and Logic Apps. Enthusiastic communicator with the ability to evangelise Microsoft technology across the organisation spanning 600+ people and multiple businesses. Ability to successfully upskill others. Complex problem solver, able to formulate solutions to business problems with Microsoft technology. Other relevant information Team player with proactive approach. Conscientious and good attention to detail. Reporting to the Head of Microsoft Platform.

Reporting to the Lead Architect, this position is for an experienced Data Architect within the Transformation Team. This role is accountable for providing an integrated and coordinated data strategy as well as providing data integration support to the wider team. The candidate will be responsible for data governance, data standards, data integration support from/to multiple products, data architecture and analytics, as well as ensuring alignment with enterprise data security, quality, and retention strategies. The role will involve collaborating with stakeholders at all levels to ensure 7IM's data strategy and associated implementation is adding value to the business. The role is a combination of solutioning, consulting and hands-on execution. This role would suit an ambitious and driven individual who is looking for an opportunity to shape and advance 7IM's data strategy alongside an ambitious 3-year transformation programme. Responsibilities Ownership & ongoing management of the data architecture roadmap, ensuring alignment to business and technology strategies as well as supporting delivery of corporate objectives through working with Squads. Build, maintain, publish and drive adoption of appropriate enterprise architecture artefacts including conceptual and logical data models, entity relationship models, data dictionary and taxonomy. Build and maintain a framework of principles, patterns and standards for data management, integration and consumption. Identify and analyse internal processes in the data area, bringing governance and accelerating value deliveries to the business areas. Identify, analyse and extract legacy data streams to migrate to the cloud using new and more modern technologies, facilitating testability, maintenance and accuracy. Grow and manage a nascent data analysis capability including line management of data analyst resource(s). As a key member of the Data Strategy Steering Group, be the driver and advisor in all strategic data initiatives and ensure alignment to the data strategy. Work with Business, Executive and technical Stakeholders to ensure delivery of the data strategy. Establish a business-wide Data Catalog and champion best practice Data Governance and Stewardship. Be an advocate of data security principles and ensure appropriate security practices are embedded in any data strategy. Develop meaningful and appropriate key performance measures, including demonstrating good data governance, data quality, and progress vs roadmap. Understand emerging trends in data tools, analysis techniques and usage, integrating up-and-coming data management and software engineering technologies into existing structures where appropriate. Adherence to all applicable compliance standards and best practices at all times. Acting consistently in accordance with 7IM's VPVPs. While not directly interacting with customers, your actions should align with upholding the FCA's Consumer Duty principles, thereby contributing to fair and beneficial outcomes for our clients. Other, as reasonably required by your line manager and 7IM. About You Experience Knowledge of the following is required: o Modern Data platform concepts; Data Lake, Lakehouse, Data Warehouse, Data Vault o Azure Data Technologies; Synapse, ADLS, Azure Data Factory, Azure Databricks, PySpark o Proficiency in SQL & Stored Procedures o ETL / ELT processes and designing, building and testing data pipelines o Microsoft Azure Integration Technologies - Logic Apps, Power Platform o Azure Cloud Version control tools, specifically Azure DevOps Service o Analytics and MI products including MS Power BI o Data catalog & governance using MS Purview. Knowledge of the following would be desirable: o Azure DP-203 and / or Azure DP-300 (or equivalent) o Microsoft server-based data products (SQL Server, Analysis Services, Integration Services and Reporting Services) o Enterprise Architecture tools (e.g. LeanIX, Ardoq), Frameworks (TOGAF) and core artefacts (Capability Models, Technical Reference Models, Data Flow Diagrams) o Dynamics 365 data and business concepts. Proven experience in architecting and implementing business intelligence and data warehouse platforms. Working as an architect within agile methodologies. Experience of mapping key enterprise data entities to business capabilities and applications. Practical experience of designing & building medallion architectures. Experience in some, but not necessarily all of the following: o Data preparation for functional and non-functional testing o Test data set construction, anonymisation & management o Different SQL and No SQL databases o Using python or other scripting languages for analytics and task automation o Experience with Infrastructure as Code. Skills Ability to analyse data to drive efficiency and optimisation, design processes and tools to monitor production systems and data accuracy. Ability to produce, compare, and align different data models across multiple subject areas, reverse-engineering data models from a live system where required. Ability to communicate between the technical and non-technical - interpreting the needs of technical and business stakeholders, communicating how activities meet strategic goals and client needs. Excellent analytical and numerical skills are essential, enabling easy interpretation and analysis of large volumes of data. Excellent problem solving and data modelling skills (logical, physical, semantic and integration models). Ability to work efficiently and effectively under pressure. Excellent verbal and written communication with a proven track record of stakeholder engagement and influencing both business and technical stakeholders. Qualifications TOGAF or similar. Certified Data Management Professional (CDMP) or equivalent. Other relevant information Experience of wealth management (including operational knowledge) would be advantageous. Prior experience working in Financial Services with thorough understanding of data security, data privacy, GDPR required.

Purpose Reporting to the Head of Platform, this role will lead and manage the hybrid-location based team who support to the 7IM platform clients. Senior platform service managers will report into this role, who manage a team of platform service managers. On a daily basis the role will provide support, training and mentoring to the Platform Service team to enable us to deliver service excellence. As a point of escalation the role will also involve direct telephone and email contact with clients and their wealth managers, developing business support relationships with them, and taking responsibility for the accurate administration of their business with 7IM. The role will also work across the business, engaging with our Platform Relationship Managers, BAMs and BDMs to continuously improve the service offered and have a deep understanding of client needs. The role will also have regular interactions with the operations, risk and transformation functions. Responsibilities Responsible for the monitoring and delivery of the Service Key Indicators and delivery of service excellence to our platform users. Define and execute a strategy for contact excellence that enables us to deliver great consumer outcomes, including for customers who may have vulnerable characteristics. Manage the day to day running of the team - creating the team rota, training & development plan for the team, performance management, appraisals. Ensure accurate logging and recording of contact. Building a knowledge hub to enable accurate and timely responses to queries Lead and organise the team in the undertaking testing of the platform for new releases and make recommendations for improvements to the process. Ensure test scripts are maintained and kept up to date Make recommendations for changes and improvements to the platform. Including exploring new technology (such as AI) to support our service excellence goal Business readiness - as our transformation programme delivers ensure the team understand any system and or process changes and can successfully deploy new functionality to our users. Act as point of escalation for the Platform Service Managers Team Liaising closely with relevant members of the Operations team to ensure full communication and understanding, minimising errors and maximising service levels. Ensuring we act within our defined risk appetite. Other, as reasonably required by your line manager and 7IM. In this role, it's essential that you consistently follow the FCA's Consumer Duty principles. You're expected to act in good faith, prevent potential harm, and actively support our customers in achieving their financial goals. About You Knowledge Knowledge of the UK platform market, including the regulatory environment Knowledge of platform administration, including tax wrappers Knowledge of Pershing systems and procedures would also be beneficial Experience of retail investments and investment management (including operational knowledge) would be advantageous. Understanding of the advice process and advisory market in the UK Relevant regulation and policy knowledge Excellent working knowledge of e-business, especially in applications to Financial Advisers Skills, Qualifications and Other Information Relevant Financial Services qualifications are useful but not essential. Ability to build rapport with team and with external users. Accuracy, thoroughness and attention to detail in order to maintain the highest levels of service Written skills, in order to clearly, concisely and thoroughly present information to clients, wealth managers, regional platform relationship managers and their teams. Assertiveness and tenacity combined with diplomacy and sensitivity, to build and maintain good relationships with clients, wealth managers and colleagues across the company. The ability to drive through and ensure that necessary actions are taken to service the clients, whilst maintaining positive relationships with them and within the company Planning and organising skills to maximise the efficiency of operation and service, including prioritising appropriately Flexibility and innovation to handle and support changing (and sometimes conflicting) needs and demands, and continually to improve working practices Resilience in order to manage conflicting priorities and demands, ambiguity, high work load and other business prerogatives

To act as a client adviser within the 7IM Private Client Team, offering the full range of wealth management solutions available. Responsibilities Relationship Management: You will be responsible for managing and growing your own portfolio of clients. Where necessary, supporting colleagues in the provision of financial planning advice. Wealth Management: To provide comprehensive Wealth Management & Financial Planning Advice. Take responsibility for the provision of advice on all aspects of financial planning. Reviewing existing plans; advising on pooled investment vehicles, the use of bonds, onshore and offshore, life and other protection plans; retirement income planning; pensions, inheritance tax planning, tax-led investments, cashflow modelling, etc. Supporting fee-based financial planning advice provided across a broad range of services including all forms of pensions, investment, savings, protection, and tax planning vehicles. To confirm the suitability of life, pension and potentially investment plans already held by clients and to assist in developing future arrangements. Performance Measurement: Performance will be measured against a balanced scorecard covering: Financial contribution, strategic engagement, risk and compliance, and behaviours. Process: Follow our established processes to deliver our Wealth Management 360 service and other financial planning solutions. Providing all advice in line with our suitability framework. Reporting: Provision of annual reviews and related advice. Prepare and issue regular financial planning reports for clients in conjunction with colleagues in the investment team, where applicable. Support: Work internally with other advisers in the private client team, and externally with solicitors, tax specialists, and accountants, utilizing available sources to ensure that reports and other deadlines are met. Developing Business with New Clients: To engage with and understand prospective clients' needs. To present and discuss the appropriate 7IM proposition to prospective clients and follow through individually tailored proposals, reflecting the proposition agreed with them. To convert such prospective clients into clients of 7IM and gain additional assets and revenue. Participate in departmental and external provider meetings. Take lead responsibility for the research/analysis of the areas of advice allocated to you and with reference to the 7IM style. Support a collegiate environment for the team's discussions and development of the Private Client Team's strategy. Information Technology: Maintain an understanding of the Company's systems and use in line with company policy for the maintenance of all client records. Marketing: Assist with the marketing and promotion of the Company's wealth management services both externally and within the Group. Back Office: Maintain a thorough understanding of back office procedures including client take-on procedures, client report production, financial planning process, valuations, and advice procedures, all of which are to be provided via Xplan. Other: Undertake any projects or longer-term responsibilities that are assigned to you. Act in the best interest of clients ensuring the FCA's requirements and Company policies in relation to Treating Customers Fairly, MiFID II and SMCR are adhered to. In this role, it is essential that you consistently follow the FCA's Consumer Duty principles. You are expected to act in good faith, prevent potential harm, and actively support our customers in achieving their financial goals. About You Skills: Have excellent client-facing skills. Have excellent communication skills. Be commercially focused. Have strong research and analytical skills and demonstrable experience of applying these. Have good IT skills. Knowledge: Be able to work as part of a team. Be able to work with the minimum of supervision. Experience in the administration, research, and advice across life, investment, and pension products; pooled investment vehicles, the use of bonds, onshore and offshore, life and other protection plans; retirement income planning. Have Wealth Management experience in areas related to the IFA market, or from an IFA background in a client-facing role. Qualifications: Be educated to Degree level in an appropriate business discipline or with relevant experience. Have achieved or be working towards Certified and/or Chartered Financial Planning status. Other Relevant Information: Comply with the following at all times: - FCA Rules and Principles - FCA Statements of Principle for Approved Persons - The principles of Treating Customers Fairly - Senior Managers Certification Regime - Compliance and relevant Procedures Manual - The Money Laundering Regulations and internal Anti-money Laundering Procedures. Maintain an open and honest relationship with Compliance, including the Training & Competence function. Ensure, in conjunction with your Manager and Compliance, that you maintain the necessary competence for your role.

To manage, develop and service a panel of qualified existing / new IFAs and clients within the designated region who utilise the 7IM Discretionary and Retirement Income Service (RIS). Responsibilities Work in conjunction with the regional Business Development Managers to sign-up new IFA firms to use the 7IM Discretionary and RIS services. Take the lead for Discretionary / RIS new business generation from a panel of new and existing IFA firms. Attend & present at new client meetings; conduct portfolio analysis and draw up investment proposals. Ownership of the Discretionary / RIS gross and net new business targets. Identify, upsell and x-sell opportunities within the existing IFA panel. Work with BD to achieve the overall regional Platform and Investment solutions targets. Service Prepare for, undertake and attend (when required) annual client reviews in order to retain existing business. Attend and hold regular IFA Meetings (in conjunction with BDMs, where relevant). Carry out portfolio restructuring & investment phasing work. Carry out annual client tax work involving CGTs / ISAs. Work towards meeting retention targets set on an annual basis. Deal with Client queries. Compliance & Conduct Keep annual client suitability up to date. Obtain annual CPD and Statement of Professional Standing. Undertake annual T&C, including product training and tests. Work towards competent sign off on an annual basis as part of the certification regime and adhere to the conduct rules. Attend and contribute to monthly regional meetings. Mentor Investment Associates (IAs) in regional team. In this role, it's essential that you consistently follow the FCA's Consumer Duty principles. You're expected to act in good faith, prevent potential harm, and actively support our customers in achieving their financial goals. Knowledge Knowledge of discretionary investment management administration, including tax wrappers. Knowledge of Pershing systems and procedures would also be beneficial. Commercial awareness in order to identify appropriate target segments and lists, and to profile prospects appropriately, understanding the context of their situation and businesses as well as the implications for the overall business of 7IM. Have a very strong awareness of, and passion for, markets. About You Qualifications An industry relevant examination (such as to CISI PCIAM) is required to be CISI Level 6. Ability to have and hold a relevant SPS and maintain ongoing annual CPD requirements. Skills/Other relevant information Sales Experience and commercial awareness. Relationship building skills in order to rapidly establish a high level of trust with the clients, both in terms of professional and personal competence and trustworthiness. Accuracy, thoroughness and attention to detail in order to maintain the highest levels of service. Systems learning skills to rapidly understand and use appropriate systems, including accurate inputting of detailed data across a number of different screens and software packages. Written skills, in order to clearly, concisely and thoroughly present information to clients and wealth managers. Numeracy skills in order to understand, process and check a range of data. Telephone answering, rapport and relationship building skills in order to rapidly establish a high level of trust with the clients and wealth managers, to manage expectations, and to demonstrate a high level of ownership, competence, reliability and responsiveness. Assertiveness and tenacity combined with diplomacy and sensitivity, to build and maintain good relationships with clients, wealth managers and colleagues across the company. The ability to ensure that necessary actions are taken to service clients, whilst maintaining positive relationships externally and internally. Flexibility and innovation to handle and support changing (and sometimes conflicting) needs and demands, and continually to improve working practices. Resilience in order to manage conflicting priorities and demands, ambiguity and demanding work loads. Personal development focus, taking responsibility (with 7IM) for driving forward both personal and professional development in order to maximise effectiveness in this demanding role, and to grow in the role, and beyond.