Digital Specialist / Business Manager - Southern Region leads the digital agenda for the southern region, ensuring that digital services, transformation initiatives, and strategic IT capabilities are aligned with contract needs and regional priorities. This role combines business partnering, digital delivery oversight, and accountability for regional digital performance, driving tangible outcomes across operations, customer service, and compliance. Location : Southern Regions Hours: 40 hours per week Salary: £50,000 - £58,000 per annum What we offer: 24 Days holiday plus Bank Holidays Pension Company car / car allowance Death in service Key Responsibilities: 1. Digital Business Partnering Act as the primary Digital & IT interface for regional contract leadership. Build strong relationships with contract and operational leaders to understand business challenges and opportunities. Influence strategic and tactical decision-making by ensuring regional needs are understood and met. Build and maintain strong working relationships with key IT partners to ensure alignment, remove friction, and deliver shared success. 2. Leadership of Regional Digital Team Lead and support the Digital Transformation Lead - North and Digital Solutions Architect Create a high-performance culture focused on delivery, adoption, and continuous improvement. Provide day-to-day support, coaching, and mentoring to ensure team members grow in capability and confidence. Promote a collaborative, proactive, and solutions-oriented culture within the regional digital function. 3. Digital Strategy & Execution Translate central digital strategy into regional delivery plans. Ensure local digital initiatives align with business objectives and deliver measurable impact. Oversee the full lifecycle of regional digital projects from scoping through delivery and embedding. 4. Governance & Accountability Own the digital service experience in the region - including quality, uptime, and responsiveness. Enforce compliance with IT security, data protection, and digital governance policies. Serve as the escalation point for digital issues affecting regional operations. 5. Budget & Commercial Oversight Manage the regional digital budget in partnership with central IT and finance teams. Ensure spend is aligned to value and regional priorities. Support digital elements of bids, contract changes, and mobilisation planning. 6. Reporting & Insights Produce regular reports and dashboards on project delivery, service levels, adoption, and outcomes. Present updates to the Head of IT and regional leadership teams. Analyse performance and usage data to drive decisions and improve service delivery. 7. Change Management & Communication Lead stakeholder engagement, training, and communications for regional digital rollouts. Ensure users are well-supported and confident in the use of new technologies. Role model positive communication, resilience, and openness to feedback during periods of change. Key Measures of Success: Digital initiatives delivered on time, on budget, and with measurable value. High satisfaction levels from regional contract and operational leadership. Improved adoption and productivity enabled by digital solutions. Strong governance and compliance across all regional digital activities. Budget accountability and financial discipline maintained. Clear evidence of innovation and value generation. Demonstrated improvement in team morale, collaboration, and stakeholder perception. Effective collaboration with key IT partners with minimal friction and shared delivery success. Skills & Experience Required: Proven experience in IT leadership, service delivery, or digital transformation roles. Strong stakeholder engagement skills, ideally with operational/field-based business units. Experience managing or influencing multidisciplinary teams. Solid understanding of digital tools and how they drive operational value. Financial awareness and comfort managing budgets. Excellent communication, prioritisation, and problem-solving skills. Emotionally intelligent, with the ability to positively influence others and lead through change. Proven ability to collaborate with internal and external IT stakeholders to drive delivery and continuous improvement. Who we are The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK's largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please
Jun 26, 2025
Full time
Digital Specialist / Business Manager - Southern Region leads the digital agenda for the southern region, ensuring that digital services, transformation initiatives, and strategic IT capabilities are aligned with contract needs and regional priorities. This role combines business partnering, digital delivery oversight, and accountability for regional digital performance, driving tangible outcomes across operations, customer service, and compliance. Location : Southern Regions Hours: 40 hours per week Salary: £50,000 - £58,000 per annum What we offer: 24 Days holiday plus Bank Holidays Pension Company car / car allowance Death in service Key Responsibilities: 1. Digital Business Partnering Act as the primary Digital & IT interface for regional contract leadership. Build strong relationships with contract and operational leaders to understand business challenges and opportunities. Influence strategic and tactical decision-making by ensuring regional needs are understood and met. Build and maintain strong working relationships with key IT partners to ensure alignment, remove friction, and deliver shared success. 2. Leadership of Regional Digital Team Lead and support the Digital Transformation Lead - North and Digital Solutions Architect Create a high-performance culture focused on delivery, adoption, and continuous improvement. Provide day-to-day support, coaching, and mentoring to ensure team members grow in capability and confidence. Promote a collaborative, proactive, and solutions-oriented culture within the regional digital function. 3. Digital Strategy & Execution Translate central digital strategy into regional delivery plans. Ensure local digital initiatives align with business objectives and deliver measurable impact. Oversee the full lifecycle of regional digital projects from scoping through delivery and embedding. 4. Governance & Accountability Own the digital service experience in the region - including quality, uptime, and responsiveness. Enforce compliance with IT security, data protection, and digital governance policies. Serve as the escalation point for digital issues affecting regional operations. 5. Budget & Commercial Oversight Manage the regional digital budget in partnership with central IT and finance teams. Ensure spend is aligned to value and regional priorities. Support digital elements of bids, contract changes, and mobilisation planning. 6. Reporting & Insights Produce regular reports and dashboards on project delivery, service levels, adoption, and outcomes. Present updates to the Head of IT and regional leadership teams. Analyse performance and usage data to drive decisions and improve service delivery. 7. Change Management & Communication Lead stakeholder engagement, training, and communications for regional digital rollouts. Ensure users are well-supported and confident in the use of new technologies. Role model positive communication, resilience, and openness to feedback during periods of change. Key Measures of Success: Digital initiatives delivered on time, on budget, and with measurable value. High satisfaction levels from regional contract and operational leadership. Improved adoption and productivity enabled by digital solutions. Strong governance and compliance across all regional digital activities. Budget accountability and financial discipline maintained. Clear evidence of innovation and value generation. Demonstrated improvement in team morale, collaboration, and stakeholder perception. Effective collaboration with key IT partners with minimal friction and shared delivery success. Skills & Experience Required: Proven experience in IT leadership, service delivery, or digital transformation roles. Strong stakeholder engagement skills, ideally with operational/field-based business units. Experience managing or influencing multidisciplinary teams. Solid understanding of digital tools and how they drive operational value. Financial awareness and comfort managing budgets. Excellent communication, prioritisation, and problem-solving skills. Emotionally intelligent, with the ability to positively influence others and lead through change. Proven ability to collaborate with internal and external IT stakeholders to drive delivery and continuous improvement. Who we are The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK's largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please
The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK's largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. About the Role: We are a rapidly expanding team within an IT department that supports over 4,000 staff. As we continue to grow, we are looking for a skilled Microsoft 365 Developer to join us as a senior team member. Location: Flexible to either Lancashire or Yorkshire based areas. Hours: Monday to Friday - 37.5 Hours per week. Salary: £35,000 - £40,000 per annum Responsibilities - but not limited to: Develop, configure, and deploy custom solutions within Microsoft 365, including SharePoint, Teams, Power Apps, Power Automate, and related applications. Design and manage integrations between Microsoft 365 applications and third party systems using REST APIs, Microsoft Graph API, and custom connectors. Create and manage custom connectors within Power Automate and Power Apps to facilitate efficient data flow across multiple platforms. Collaborate with stakeholders and the Business Excellence Team to understand business requirements, translating them into technical specifications and scalable solutions. Maintain, troubleshoot, and optimize existing integrations to ensure security, reliability, and performance. Build automated workflows and solutions that enhance productivity and streamline business operations. Document all integration processes, customizations, and best practices for reference and training. Experience and qualifications required for the role: Degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience (2+ years) as a Microsoft 365 Developer or a similar role focused on integrations. In depth knowledge of Microsoft 365 applications (SharePoint, Teams, Power Apps, Power Automate) and services. Extensive experience with API integrations, particularly Microsoft Graph API, REST APIs, and third party APIs. Strong proficiency in Power Platform development, including Power Apps and Power Automate custom solutions. Knowledge of Azure services (Logic Apps, Functions, and API Management) for advanced integration capabilities. Familiarity with JSON, XML, OAuth, and other web technologies relevant to API development. Experience of JavaScript, C#, or PowerShell for custom solution development within the Microsoft ecosystem. Strong problem solving skills and a proactive approach to troubleshooting integration issues. Excellent communication skills for collaborating with cross functional teams and stakeholders Full UK Driving License with own transport. Desirable Mulesoft exposure or equivalent Dynamics 365 experience Powershell / Python scripting What you will get in return: In joining the Lanes Group, the UK's largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. What we offer: 24 Days holiday plus Bank Holidays Pension Death in service This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
Jun 25, 2025
Full time
The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK's largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. About the Role: We are a rapidly expanding team within an IT department that supports over 4,000 staff. As we continue to grow, we are looking for a skilled Microsoft 365 Developer to join us as a senior team member. Location: Flexible to either Lancashire or Yorkshire based areas. Hours: Monday to Friday - 37.5 Hours per week. Salary: £35,000 - £40,000 per annum Responsibilities - but not limited to: Develop, configure, and deploy custom solutions within Microsoft 365, including SharePoint, Teams, Power Apps, Power Automate, and related applications. Design and manage integrations between Microsoft 365 applications and third party systems using REST APIs, Microsoft Graph API, and custom connectors. Create and manage custom connectors within Power Automate and Power Apps to facilitate efficient data flow across multiple platforms. Collaborate with stakeholders and the Business Excellence Team to understand business requirements, translating them into technical specifications and scalable solutions. Maintain, troubleshoot, and optimize existing integrations to ensure security, reliability, and performance. Build automated workflows and solutions that enhance productivity and streamline business operations. Document all integration processes, customizations, and best practices for reference and training. Experience and qualifications required for the role: Degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience (2+ years) as a Microsoft 365 Developer or a similar role focused on integrations. In depth knowledge of Microsoft 365 applications (SharePoint, Teams, Power Apps, Power Automate) and services. Extensive experience with API integrations, particularly Microsoft Graph API, REST APIs, and third party APIs. Strong proficiency in Power Platform development, including Power Apps and Power Automate custom solutions. Knowledge of Azure services (Logic Apps, Functions, and API Management) for advanced integration capabilities. Familiarity with JSON, XML, OAuth, and other web technologies relevant to API development. Experience of JavaScript, C#, or PowerShell for custom solution development within the Microsoft ecosystem. Strong problem solving skills and a proactive approach to troubleshooting integration issues. Excellent communication skills for collaborating with cross functional teams and stakeholders Full UK Driving License with own transport. Desirable Mulesoft exposure or equivalent Dynamics 365 experience Powershell / Python scripting What you will get in return: In joining the Lanes Group, the UK's largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. What we offer: 24 Days holiday plus Bank Holidays Pension Death in service This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
Field Team Manager At Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £210 million, in excess of 2,100 brilliant people and a countrywide network of branches. Position: Field Team Manager Location: Guildford Job Type: Permanent Hours: 40 hours Monday to Friday Salary: £30,000 to £35,000 depending on experience plus on call allowance ,company vehicle, fuel card STRICTLY NO AGENCIES PLEASE Benefits: 24 days holiday plus bank holidays; company vehicle health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. Reporting to the Regional Manager for Central South Division you will need to be able to lead a team of multi-skilled waste network service engineers in the delivery of both a reactive and planned 24/7 operational response in a dynamic environment. The key to success in this role is having a proactive, purposeful yet personable approach in performance and line management You will be part of a team of Field Managers responsible for all aspects of H & S, performance delivery, people management, vehicle utilisation and ensure adherence to budgetary limits for equipment and consumables.
Dec 01, 2022
Full time
Field Team Manager At Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £210 million, in excess of 2,100 brilliant people and a countrywide network of branches. Position: Field Team Manager Location: Guildford Job Type: Permanent Hours: 40 hours Monday to Friday Salary: £30,000 to £35,000 depending on experience plus on call allowance ,company vehicle, fuel card STRICTLY NO AGENCIES PLEASE Benefits: 24 days holiday plus bank holidays; company vehicle health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. Reporting to the Regional Manager for Central South Division you will need to be able to lead a team of multi-skilled waste network service engineers in the delivery of both a reactive and planned 24/7 operational response in a dynamic environment. The key to success in this role is having a proactive, purposeful yet personable approach in performance and line management You will be part of a team of Field Managers responsible for all aspects of H & S, performance delivery, people management, vehicle utilisation and ensure adherence to budgetary limits for equipment and consumables.
Field Team Manager At Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £210 million, in excess of 2,100 brilliant people and a countrywide network of branches. Position: Field Team Manager Location: Acton Job Type: Permanent Hours: 40 hours Monday to Friday Salary: £30,000 to £35,000 depending on experience plus on call allowance ,company vehicle, fuel card STRICTLY NO AGENCIES PLEASE Benefits: 24 days holiday plus bank holidays; company vehicle health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. Reporting to the Regional Manager for Central North Division you will need to be able to lead a team of multi-skilled waste network service engineers in the delivery of both a reactive and planned 24/7 operational response in a dynamic environment. The key to success in this role is having a proactive, purposeful yet personable approach in performance and line management You will be part of a team of Field Managers responsible for all aspects of H & S, performance delivery, people management, vehicle utilisation and ensure adherence to budgetary limits for equipment and consumables.
Dec 01, 2022
Full time
Field Team Manager At Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £210 million, in excess of 2,100 brilliant people and a countrywide network of branches. Position: Field Team Manager Location: Acton Job Type: Permanent Hours: 40 hours Monday to Friday Salary: £30,000 to £35,000 depending on experience plus on call allowance ,company vehicle, fuel card STRICTLY NO AGENCIES PLEASE Benefits: 24 days holiday plus bank holidays; company vehicle health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. Reporting to the Regional Manager for Central North Division you will need to be able to lead a team of multi-skilled waste network service engineers in the delivery of both a reactive and planned 24/7 operational response in a dynamic environment. The key to success in this role is having a proactive, purposeful yet personable approach in performance and line management You will be part of a team of Field Managers responsible for all aspects of H & S, performance delivery, people management, vehicle utilisation and ensure adherence to budgetary limits for equipment and consumables.
At the Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £200 million, over 2000 people and a country wide network of branches. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on call rota. Full training/PPE/use of company equipment will be provided to ensure that all our Service Engineers have the right tools, competency and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Position: Porta Reel Assistant Location: Ilford Job Type: Permanent Hours: Monday to Friday Earlies 7am to 4pm, Lates 9pm to 6am and 1 day every other weekend Salary: £24,000 per annum depending on experience plus overtime ad shift allowance Benefits: 21 days holiday, health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. About the Role: Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems. So if you enjoy delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you. What is absolutely essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction. About you: We require a drainage assistant to operate a Porta Reel working with a combi crew whilst carrying out works for both planned and reactive blockages. Full training given must be able to drive To be suitable for this role you will require transport to commute to and from your place of work. We are an equal opportunities employer and welcome applications from under-represented areas of the community
Dec 01, 2022
Full time
At the Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £200 million, over 2000 people and a country wide network of branches. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on call rota. Full training/PPE/use of company equipment will be provided to ensure that all our Service Engineers have the right tools, competency and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Position: Porta Reel Assistant Location: Ilford Job Type: Permanent Hours: Monday to Friday Earlies 7am to 4pm, Lates 9pm to 6am and 1 day every other weekend Salary: £24,000 per annum depending on experience plus overtime ad shift allowance Benefits: 21 days holiday, health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. About the Role: Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems. So if you enjoy delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you. What is absolutely essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction. About you: We require a drainage assistant to operate a Porta Reel working with a combi crew whilst carrying out works for both planned and reactive blockages. Full training given must be able to drive To be suitable for this role you will require transport to commute to and from your place of work. We are an equal opportunities employer and welcome applications from under-represented areas of the community
At the Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £200 million, over 2000 people and a country wide network of branches. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on call rota. Full training/PPE/use of company equipment will be provided to ensure that all our Service Engineers have the right tools, competency and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Position: Porta Reel Assistant Location: Enfield Job Type: Permanent Hours: Monday to Friday Earlies 7am to 4pm, Lates 9pm to 6am and 1 day every other weekend Salary: £24,000 per annum depending on experience plus overtime ad shift allowance Benefits: 21 days holiday, health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. About the Role: Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems. So if you enjoy delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you. What is absolutely essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction. About you: We require a drainage assistant to operate a Porta Reel working with a combi crew whilst carrying out works for both planned and reactive blockages. Full training given must be able to drive To be suitable for this role you will require transport to commute to and from your place of work. We are an equal opportunities employer and welcome applications from under-represented areas of the community
Dec 01, 2022
Full time
At the Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It's a major reason we are the UK's largest independent specialist drainage contractor, with a turnover in excess of £200 million, over 2000 people and a country wide network of branches. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on call rota. Full training/PPE/use of company equipment will be provided to ensure that all our Service Engineers have the right tools, competency and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Position: Porta Reel Assistant Location: Enfield Job Type: Permanent Hours: Monday to Friday Earlies 7am to 4pm, Lates 9pm to 6am and 1 day every other weekend Salary: £24,000 per annum depending on experience plus overtime ad shift allowance Benefits: 21 days holiday, health cash plan; free onsite parking; auto enrolment pension scheme; friendly working environment. About the Role: Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems. So if you enjoy delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you. What is absolutely essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction. About you: We require a drainage assistant to operate a Porta Reel working with a combi crew whilst carrying out works for both planned and reactive blockages. Full training given must be able to drive To be suitable for this role you will require transport to commute to and from your place of work. We are an equal opportunities employer and welcome applications from under-represented areas of the community