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ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be

Account Handler page is loaded Account Handlerremote type: Hybridlocations: UK - Croydon - Knollys Housetime type: Full timeposted on: Posted Todayjob requisition id: JR101845Join Morton Michel, the UK's leading childcare insurance specialist and part of PIB Group. We're growing and looking for a confident, client-focused Account Handler to help us deliver exceptional service to nurseries, childminders, out-of-school clubs, and wider childcare and education clients.You will manage a portfolio of commercial clients across the childcare sector, providing timely support throughout the policy lifecycle. You'll build strong relationships, ensure accurate placement and servicing of cover, and deliver a first-class experience that keeps our clients protected and informed. What you'll be doing: Advise our new clients on adequate and appropriate insurance covers Manage all aspects of the customer journey process ensuring that all customers are dealt with in a professional manner and procedures followed in line with Group Broking Procedures Provided Proactively contact clients or prospect client for the provision of their insurance needs Achieve the KPI's set for your role as defined by your Line Manager Ensure that all Inbound or outbound calls are answered to agreed service levels, within TCF parameters and to quality standards. Utilise communication and negotiation techniques to explain the features and benefits of our products, to internal and external customers through professional advice delivered to our clients Preparation and issue of Risk Registers / Pre-renewal Agendas / Submission / Renewal Reports for issue to Clients/Insurers/ Meeting confirmation reports where required Group accounts procedures and queries to be complied with Computer records, accurate creation and maintenance ensuring completeness including Intelligent labelling of system entries File maintenance - general housekeeping of all records Open communication and liaison with all other departments within PIB to encourage new business opportunities Securing payment from clients within timescales Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to your Line manager Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required Identify, report and resolve: - Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required What we're looking for: Experience in account handling within Insurance ideally working with clients of a commercial nature. Computer literate - demonstrate use of MS Office Excellent account handling skills Rapport building skills to be able to speak with our Clients and build relationships Can-do positive attitude towards Clients and team member alike Self-driven to continuously improve performance Experience using Acturis (Desirable not Essential) What You'll Get: Purpose-led work that makes a real difference Supportive team, training and progression Competitive package and benefitsPIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow, we'd love to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to locations: 2 Locationstime type: Full timeposted on: Posted 30+ Days Ago

ABOUT THE ROLE As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOU You don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be

Join Barclays in shaping the future of operational risk management. As a Business Analyst in our Op Risk Transformation team, you'll be driving system implementation and transformation across risk and control frameworks. This is your opportunity to lead from the front-taking ownership of work packages, influencing program outcomes, and simplifying complexity through data-driven insights. If you're ready to make a tangible impact in a fast-paced, high-stakes environment, this role is your next big move. To be successful as a Vice President- Business Analyst Operational Risk Transformation, you should have experience with: Leading end-to-end project delivery, especially within system implementation programs Working with ServiceNow or similar platforms in a transformation context Translating complex data into clear, actionable formats for stakeholders Strong communication and stakeholder engagement across technical and non-technical teams Deep understanding of risk and control frameworks within financial services Experience managing work packages and contributing to cross-functional program success You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills Location: Glasgow or Northampton Purpose of the role To support the organisation, achieve its strategic objectives by ensuring the business is ready to receive the agreed change (address business problems and opportunities), ensuring that change initiatives are successfully assessed and implemented to enable them to be embedded in the organisation. Accountabilities Identification and analysis of business impact and opportunities that require change within the organisation. Development of business readiness strategies that will help to ensure the successful implementation of change initiatives. Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about change initiatives and that their needs and expectations are being met. Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU (including Target Operating Model, Training, Communications, Service Agreements). Management of resistance to change, ensuring that stakeholders are engaged and that their concerns are addressed. Review of business readiness plans and status reports in conjunction with change delivery managers to ensure business readiness activities completed on time including newly identified risks, issues and dependencies. Collaboration with project teams to ensure that change initiatives are aligned with project objectives and that change management activities are integrated into project plans. Provision of guidance and support to business stakeholders, ensuring that they have the necessary skills and knowledge to implement change initiatives successfully. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

ABOUT THE ROLE As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOU You don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 5432

A Commercial & Strategic Finance Advisor opportunity in a future focussed local authority close to London Your new company Woking Borough Council is a progressive and inclusive local authority, committed to delivering high-quality services and ensuring financial sustainability across all areas of operation. We are proud of our innovative approach to governance and our dedication to sound financial management. As part of our strategic finance team, we are seeking a Commercial & Strategic Finance Advisor to provide expert financial leadership and commercial insight across the Council's diverse portfolio, paying £54,397 - 65,623 pa. Your new role As the Commercial & Strategic Finance Advisor, you will play a key role in supporting the Council's commercial and strategic financial activities. You will lead financial risk assessments for commercial ventures, oversee the financial governance of subsidiary companies, and manage the financial aspects of asset disposals. Working closely with internal audit and senior leadership, you will ensure robust financial controls and contribute to the development of long-term financial strategies. This is a high-impact advisory role that supports strategic decision-making and enhances the Council's financial resilience. What you'll need to succeed To thrive in this role, you will need: Strong experience in financial advisory or commercial finance, ideally within the public sector or a complex organisation. Proven ability to assess financial risk, manage governance frameworks, and support strategic financial planning. Excellent analytical and communication skills, with the ability to present complex financial information clearly to a range of stakeholders. A collaborative approach to working with internal and external partners. A relevant professional qualification (e.g., ACA, ACCA, CIMA, or equivalent) is desirable but not essential. What you'll get in return In return, you will join a forward-thinking organisation that values innovation, integrity, and inclusivity. You will have the opportunity to influence key financial decisions and contribute to the Council's long-term success. Woking Borough Council also offers: Flexible and hybrid working arrangements. Opportunities for professional development and career progression. A supportive and inclusive working environment that values diversity and equality. A competitive salary and benefits package. 23 days + Bank Holidays, increasing to 28 after 5 years Generous annual leave entitlement plus bank holidays Flexi-time scheme with the ability to take two flexi days a month Two volunteering days per year in Woking Flexible and agile working arrangements Comprehensive learning and development programme Discounts on a range of local shops, restaurants, gyms and leisure centres Interest-free season ticket loans Local Government Pension Scheme Cycle to work scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

ABOUT THE ROLE As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOU You don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Head of IN Live Streaming Operations, Prime Video, Playback Operations Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. We are looking for a talented Senior Manager, Operations who is ready to take charge of Amazon Video Operations Center in India to broadcast thousands of events Worldwide. If you can think strategically but execute operationally on a daily basis, while making decisions that are in favor of the customers who turn to Prime Video for their entertainment needs, this job is for you. The ideal candidate is passionate about leading and building strong operational teams while diving into the details that make our each of our broadcasts successful. You are equally obsessed about understanding the services stack that delivers the best possible customer experience on a daily basis. You inspect operational plans before the event, keep an eye on defects that degrade customer experience during the events, and finish the cycle by passionately pursuing the resolution of defects observed during live broadcasts. You define and drive key performance and quality metrics for your team. You communicate effectively with engineers, partners, leaders and a broad set of stakeholders. On balance, you also have monthly business reviews with C-level executives who partner with us to deliver this service. Customers love Prime Video and we have a great opportunity to innovate on behalf of them. Your ability to make an impact will be directly related to how big your vision is for the team! Responsibilities Team Leadership: Lead, mentor, and grow a global team of support engineers, ensuring consistent high performance and a proactive approach to managing live streaming events. Operational Oversight: Oversee the day-to-day operations of the support team, ensuring that all live events are monitored in real-time and that incidents are resolved quickly and effectively. Global Event Support: Ensure the flawless execution of live streaming events across different time zones, coordinating with various departments to deliver high-quality streams for clients. Technical Expertise: Provide hands-on technical support and guidance to the team for troubleshooting and resolving streaming issues, ensuring minimal downtime during live events. Stakeholder Collaboration: Work closely with product teams, account managers, and engineering teams to ensure customer expectations are met and exceeded, offering post-event analysis and insights to improve future events. Process Improvement: Continuously evaluate and enhance our event support systems, workflows, and monitoring tools to ensure scalability, efficiency, and resilience. Incident Management: Lead the response and root cause analysis for high-impact incidents, implementing strategies to prevent recurrence and improve overall system robustness. Innovation and R&D: Stay ahead of emerging trends in live streaming technology and event support, driving initiatives to adopt new tools, processes, and strategies that enhance service quality. Customer Engagement: Act as a point of escalation for customer issues during live events, ensuring timely communication, resolution, and client satisfaction. Strategic Planning: Develop long-term strategies to improve the efficiency and scalability of live event support. Collaborate with leadership on planning initiatives that align with business growth, new technologies, and evolving customer needs. A day in the life Morning: Review the event dashboard and overnight logs, join a global team sync, and review strategic goals for the week focused on optimizing support processes and system resilience. Mid-Morning: Hold strategic meetings with cross-functional stakeholders to discuss upcoming features or product enhancements and provide insights from the team on scalability and reliability. Midday: Oversee real-time monitoring during high-priority events, supervise proactive troubleshooting, and lead post-event debriefs to compile insights for future improvements. Afternoon: Work on long-term strategic initiatives such as evaluating new monitoring tools, developing automation frameworks, or implementing advanced alerting systems; align with senior leadership on support engineering strategies. End of Day: Review progress on key projects, assess performance metrics, check in with engineers across time zones, and report on strategic initiatives and event performance. Basic Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. 7+ years of experience in technical support, engineering, or operations, with at least 3 years in a leadership or management position. Strong experience with live streaming technologies, media protocols (RTMP, HLS, DASH), CDN services, and cloud-based streaming platforms. Proven track record of managing global teams and delivering results under pressure in a fast-paced, high-availability environment. Demonstrated ability to troubleshoot issues with video/audio quality, buffering, and latency across diverse streaming environments. Experience with incident management, root cause analysis, and post-mortem processes in a production environment. Excellent problem-solving skills and a calm, focused approach to troubleshooting during live events. Exceptional communication skills, especially under pressure, and the ability to work effectively with clients, internal teams, and external partners. Ability to work across different time zones and travel occasionally as needed for key events or client engagements. Preferred Qualifications Experience in large-scale, high-traffic live event management. Experience with video encoding/decoding processes and troubleshooting playback issues across various devices and environments. Cloud certifications (AWS, Google Cloud, Azure) or relevant hands-on cloud experience in streaming and media services. Prior experience in automation or scripting to improve support processes (e.g., Python, Bash). Experience with hybrid cloud and edge delivery systems for streaming optimization. A passion for live events and deep understanding of the live streaming landscape, trends, and innovations. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 23, 2025 (Updated 1 day ago) Posted: September 29, 2025 (Updated 1 day ago) Posted: September 29, 2025 (Updated 1 day ago) Posted: September 29, 2025 (Updated 1 day ago) Posted: July 28, 2025 (Updated 4 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Lead Software Engineer - Manchester (Hybrid) Lead the development of real time, large scale systems used by millions of users across the UK, North America and South Africa. This is a chance to work on business critical software that directly drives user engagement and revenue. Hybrid role based in Manchester city centre (2 days per week onsite) Salary: up to £75,000 + bonus About the Role The company is transitioning from monolithic architecture to microservices, with full application rebuilds and containerised deployments. As decisions get made at team level, you will have a say in the tech stack and development approach, with a strong emphasis on team collaboration. This is a stimulating environment where systems must operate in real time, requiring robust event driven architectures, streaming data pipelines, and reactive programming. You'll tackle complex scalability challenges across distributed systems, ensuring speed and reliability under heavy user loads. Security and compliance are central to the platform, so you'll be involved in building secure systems with strong authentication, encryption, and adherence to regulatory standards. Key Responsibilities Act as a liaison between the Engineering team and Senior Management, communicating project status and technical challenges Assume a leadership role in the company, representing the Engineering team and promoting best practices in software development Feature development and evaluation of tooling processes both in development and deployment alongside the Platform Engineering team Help resolve complex software challenges and drive performance optimisation Provide technical direction and guidance to the development team, including code reviews, mentoring and ensuring platform coding standards are being adhered to Ensure that development processes and technologies are up to date Document software design, code, and test procedures Participate in the estimation of software projects and lead the planning and scheduling of projects Mentor junior members of the team and support their professional growth What You'll Need Strong experience with C# (.NET Framework & Core) and SQL/MySQL Familiarity with TypeScript, ES standards and NoSQL databases is a plus Solid grasp of OOP, design patterns and software architecture Experience with message brokers, Git and Agile development Exposure to TDD or similar testing practices Attention to detail, especially in UX/UI What You'll Get to Work With Modern microservices architecture powering high volume systems Containerisation using Docker and Kubernetes for scalable deployments Cloud native platforms and automated CI/CD pipelines Real time performance engineering and distributed computing challenges Secure development practices with a focus on system architecture and compliance