Are you ready to make a positive impact on people's lives? At Flint Bishop, we're committed to helping individuals regain control of their finances. As a Recoveries Specialist in our debt recovery department in Swansea, you'll play a vital role in our mission by providing compassionate and effective support to our customers. The Recoveries Specialist handles high volumes of outbound and inbound calls, to resolve challenging customer queries and overdue monies owed to our clients. You'll approach each interaction with empathy, providing guidance and support to customers, of which some maybe vulnerable. We will work with you on developing your skills to handle all calls to achieve fair outcomes. The roles are onsite working 5 days per week at our Swansea offices. Reporting to the Head of Recoveries. Hours of Work Mon-Fri 37.5 hours per week (flexibility may be needed depending on client workloads). Key Responsibilities Deliver outstanding customer service, with a focus on resolving consumer customer queries and disputes regarding their overdue accounts; taking ownership of customers to prevent repeat contact. Be flexible to meet customer demand through a variety of contact channels such as Voice, Webchat, and Email, both inbound and outbound Contribute to deliver objectives and be flexible to agreed business targets (including cash collection, customer satisfaction, complaints, quality, and compliance). Identify and understand customer needs to provide a consistently high-quality service. Investigate, resolve, and process customer enquiries to deliver customer value at first point of contact Effectively diagnose, investigate, and resolve customer disputes to ensure delivery of an efficient and effective service to the customer; work with specialist litigation teams to ensure they are handled and resolved in a timely manner Negotiating repayment plans when necessary Understand and adhere to the company and department standards, policies. Ability to work as part of a team, sharing best practice, knowledge, resource, and ideas Adhere to the Competence and Training procedures to promote a culture where customers are treated fairly and are properly informed Operate customer related information systems to the required standard to maintain accurate and secure records. A genuine passion for delivering Service Excellence, understanding what makes a great customer journey & tailoring your style appropriately Experience in a customer facing role and target driven environment as well as excellent organisational and time-management skills Demonstrate experience in identifying opportunities for improvement Computer literate to operate customer related information systems Skills, Knowledge and Expertise What You'll Need: Strong communication and interpersonal skills Empathy and understanding Resilience and adaptability A passion for helping others Previous customer service experience (preferred) Disclosure will be required in the event that a position is offered. Benefits What We Offer: Competitive Salary : Competitive salary increasing 12 months service, plus a performance-related bonus. Comprehensive Benefits : Enjoy a range of benefits, including free parking, generous holiday entitlement with options to buy and sell holidays, extra day off for your birthday, onsite business caf with baristas, team social events funded. Career Growth : We're committed to your professional development. Advance your career through opportunities for promotion and training. We have a dedicated learning and development trainer for the department who will provide full training at the beginning and throughout your employment, supporting you with training and guidance on resolving complex and challenging caseloads. Be committed but patient with the journey, career progression opportunities are available and our business is growing, but you must show that you can master the Recoveries Specialist role and fully understand it to open up conversations about promotion or progression - we will work with you on your development. Positive Work Environment : Be part of a supportive team that values collaboration and teamwork.
Oct 17, 2025
Full time
Are you ready to make a positive impact on people's lives? At Flint Bishop, we're committed to helping individuals regain control of their finances. As a Recoveries Specialist in our debt recovery department in Swansea, you'll play a vital role in our mission by providing compassionate and effective support to our customers. The Recoveries Specialist handles high volumes of outbound and inbound calls, to resolve challenging customer queries and overdue monies owed to our clients. You'll approach each interaction with empathy, providing guidance and support to customers, of which some maybe vulnerable. We will work with you on developing your skills to handle all calls to achieve fair outcomes. The roles are onsite working 5 days per week at our Swansea offices. Reporting to the Head of Recoveries. Hours of Work Mon-Fri 37.5 hours per week (flexibility may be needed depending on client workloads). Key Responsibilities Deliver outstanding customer service, with a focus on resolving consumer customer queries and disputes regarding their overdue accounts; taking ownership of customers to prevent repeat contact. Be flexible to meet customer demand through a variety of contact channels such as Voice, Webchat, and Email, both inbound and outbound Contribute to deliver objectives and be flexible to agreed business targets (including cash collection, customer satisfaction, complaints, quality, and compliance). Identify and understand customer needs to provide a consistently high-quality service. Investigate, resolve, and process customer enquiries to deliver customer value at first point of contact Effectively diagnose, investigate, and resolve customer disputes to ensure delivery of an efficient and effective service to the customer; work with specialist litigation teams to ensure they are handled and resolved in a timely manner Negotiating repayment plans when necessary Understand and adhere to the company and department standards, policies. Ability to work as part of a team, sharing best practice, knowledge, resource, and ideas Adhere to the Competence and Training procedures to promote a culture where customers are treated fairly and are properly informed Operate customer related information systems to the required standard to maintain accurate and secure records. A genuine passion for delivering Service Excellence, understanding what makes a great customer journey & tailoring your style appropriately Experience in a customer facing role and target driven environment as well as excellent organisational and time-management skills Demonstrate experience in identifying opportunities for improvement Computer literate to operate customer related information systems Skills, Knowledge and Expertise What You'll Need: Strong communication and interpersonal skills Empathy and understanding Resilience and adaptability A passion for helping others Previous customer service experience (preferred) Disclosure will be required in the event that a position is offered. Benefits What We Offer: Competitive Salary : Competitive salary increasing 12 months service, plus a performance-related bonus. Comprehensive Benefits : Enjoy a range of benefits, including free parking, generous holiday entitlement with options to buy and sell holidays, extra day off for your birthday, onsite business caf with baristas, team social events funded. Career Growth : We're committed to your professional development. Advance your career through opportunities for promotion and training. We have a dedicated learning and development trainer for the department who will provide full training at the beginning and throughout your employment, supporting you with training and guidance on resolving complex and challenging caseloads. Be committed but patient with the journey, career progression opportunities are available and our business is growing, but you must show that you can master the Recoveries Specialist role and fully understand it to open up conversations about promotion or progression - we will work with you on your development. Positive Work Environment : Be part of a supportive team that values collaboration and teamwork.
Department: Insurance Litigation Location: Birmingham, UK Description We are recruiting for a Credit Hire Paralegal or Litigation Executive to join our Insurance Litigation team in Birmingham and Derby. Applications are invited from defendant or claimant fee earners or experienced credit hire paralegals with a solid track record handling your own caseload of credit hire or RTA matters. If you can deliver exceptional quality client service and share our ethos and commitment to building long-lasting client relationships, this role may be ideal for you. Our Insurance Litigation team has previously won leading industry awards including 'Regional Insurance Firm of the Year' recognised by The Legal 500 and 'Defendant Team of the Year' at the Claims Media Personal Injury Awards. This role reports on a day-to-day basis to the Head of Insurance Litigation as head of department. Key Responsibilities Working alongside a team of credit hire focused individuals. Creatively, innovatively, and effectively manage your own caseload of matters. Taking ownership of your own significant caseload, from start to finish. Proactive use of case management systems. Manage specialist credit hire caseload involving complex credit hire litigated matters. Analyse risk and develop sound judgement to justify decisions in the management of cases. Prioritise work efficiently and effectively to ensure client service level agreements and deadlines are met. Skills, Knowledge And Expertise You will: Preferably have prior supervisory experience Preferably have a minimum of a 2:1 legal degree Preferably have prior credit hire experience Preferably have experience in a legal setting Be able to work alone and manage your own caseload Have a genuine desire and interest in working in a contentious area of the law Have excellent time management skills and the ability to work to tight deadlines with your caseload Have excellent knowledge of IT systems and processes Be highly motivated Be a team player and able to get on with others Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby/Birmingham office Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Oct 16, 2025
Full time
Department: Insurance Litigation Location: Birmingham, UK Description We are recruiting for a Credit Hire Paralegal or Litigation Executive to join our Insurance Litigation team in Birmingham and Derby. Applications are invited from defendant or claimant fee earners or experienced credit hire paralegals with a solid track record handling your own caseload of credit hire or RTA matters. If you can deliver exceptional quality client service and share our ethos and commitment to building long-lasting client relationships, this role may be ideal for you. Our Insurance Litigation team has previously won leading industry awards including 'Regional Insurance Firm of the Year' recognised by The Legal 500 and 'Defendant Team of the Year' at the Claims Media Personal Injury Awards. This role reports on a day-to-day basis to the Head of Insurance Litigation as head of department. Key Responsibilities Working alongside a team of credit hire focused individuals. Creatively, innovatively, and effectively manage your own caseload of matters. Taking ownership of your own significant caseload, from start to finish. Proactive use of case management systems. Manage specialist credit hire caseload involving complex credit hire litigated matters. Analyse risk and develop sound judgement to justify decisions in the management of cases. Prioritise work efficiently and effectively to ensure client service level agreements and deadlines are met. Skills, Knowledge And Expertise You will: Preferably have prior supervisory experience Preferably have a minimum of a 2:1 legal degree Preferably have prior credit hire experience Preferably have experience in a legal setting Be able to work alone and manage your own caseload Have a genuine desire and interest in working in a contentious area of the law Have excellent time management skills and the ability to work to tight deadlines with your caseload Have excellent knowledge of IT systems and processes Be highly motivated Be a team player and able to get on with others Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby/Birmingham office Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Senior Project Manager Department: Executive Suite Employment Type: Permanent - Full Time Location: Derby, UK Description We are seeking an experienced, proactive Senior Project Manager to lead, shape and deliver key business-wide projects across our multidisciplinary law firm. This is a senior position responsible for managing complex cross-departmental projects that drive operational efficiency, enhance client service delivery, and support the firm's strategic growth. This is an exciting opportunity for a self-starting, proactive project management professional who enjoys leading firm-wide change, working with senior stakeholders, and delivering measurable outcomes in a professional services environment. You'll need to be comfortable working independently, building structure where there is none, and helping to establish project delivery disciplines as we grow our change capability. The role is full time, 36.25 hours per week, based at our Derby head offices but with travel to other regional offices as required, and reporting to the board and CEO. Key Responsibilities Lead the planning, management, and delivery of high-profile, strategic projects across all areas of the firm including IT, Legal Practice Departments, Facilities and Compliance. Take ownership of the full project lifecycle: planning, governance, risk management, delivery, reporting, and handover to business-as-usual. Develop detailed project scopes, business cases, project plans, resource plans and budgets. Engage with and influence senior stakeholders including Heads of Department and the Exec Team. Drive structured project governance, reporting regularly to project sponsors and steering groups. Identify risks, issues and dependencies, managing them proactively to avoid project delays or budget overruns. Manage and coordinate internal teams and third-party suppliers/consultants to ensure successful project delivery. Support the development of project management processes and tools suitable for an ambitious, mid-sized professional services firm. Champion change management and communication across all affected stakeholders, ensuring adoption and benefit realisation. Work closely with legal and IT teams to ensure seamless project handover into BAU operations. Skills, Knowledge and Expertise Essential Proven experience delivering business-wide and technology-enabled projects in a professional services or legal environment. Self-motivated, proactive, able to work on your own initiative with minimal supervision. Excellent stakeholder management and influencing skills, particularly at senior leadership level. Good understanding of project management methodologies (e.g., PRINCE2, Agile, or similar). Commercial awareness, able to build compelling business cases with tangible benefits. Strong organisational skills with excellent attention to detail and the ability to inspire confidence and bring teams together. Clear, confident communicator, both written and verbal. Desirable Experience in the legal sector or wider professional services. Change management qualifications (e.g., Prosci, APMG Change Management). Experience of working in regulated environments or delivering compliance-related projects. Benefits What we offer? Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Oct 01, 2025
Full time
Senior Project Manager Department: Executive Suite Employment Type: Permanent - Full Time Location: Derby, UK Description We are seeking an experienced, proactive Senior Project Manager to lead, shape and deliver key business-wide projects across our multidisciplinary law firm. This is a senior position responsible for managing complex cross-departmental projects that drive operational efficiency, enhance client service delivery, and support the firm's strategic growth. This is an exciting opportunity for a self-starting, proactive project management professional who enjoys leading firm-wide change, working with senior stakeholders, and delivering measurable outcomes in a professional services environment. You'll need to be comfortable working independently, building structure where there is none, and helping to establish project delivery disciplines as we grow our change capability. The role is full time, 36.25 hours per week, based at our Derby head offices but with travel to other regional offices as required, and reporting to the board and CEO. Key Responsibilities Lead the planning, management, and delivery of high-profile, strategic projects across all areas of the firm including IT, Legal Practice Departments, Facilities and Compliance. Take ownership of the full project lifecycle: planning, governance, risk management, delivery, reporting, and handover to business-as-usual. Develop detailed project scopes, business cases, project plans, resource plans and budgets. Engage with and influence senior stakeholders including Heads of Department and the Exec Team. Drive structured project governance, reporting regularly to project sponsors and steering groups. Identify risks, issues and dependencies, managing them proactively to avoid project delays or budget overruns. Manage and coordinate internal teams and third-party suppliers/consultants to ensure successful project delivery. Support the development of project management processes and tools suitable for an ambitious, mid-sized professional services firm. Champion change management and communication across all affected stakeholders, ensuring adoption and benefit realisation. Work closely with legal and IT teams to ensure seamless project handover into BAU operations. Skills, Knowledge and Expertise Essential Proven experience delivering business-wide and technology-enabled projects in a professional services or legal environment. Self-motivated, proactive, able to work on your own initiative with minimal supervision. Excellent stakeholder management and influencing skills, particularly at senior leadership level. Good understanding of project management methodologies (e.g., PRINCE2, Agile, or similar). Commercial awareness, able to build compelling business cases with tangible benefits. Strong organisational skills with excellent attention to detail and the ability to inspire confidence and bring teams together. Clear, confident communicator, both written and verbal. Desirable Experience in the legal sector or wider professional services. Change management qualifications (e.g., Prosci, APMG Change Management). Experience of working in regulated environments or delivering compliance-related projects. Benefits What we offer? Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Dialler Manager Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description The Dialler Manager plays a pivotal role within the Debt Services Department within Flint Bishop. You will be responsible for overseeing and optimising processes related to our customer communications systems. This includes monitoring and reporting against the systems, staff, and workflows to ensure efficient and effective call handling, service delivery, and problem resolution. To work closely with the management to team to deliver against the operational plan for the Debt Services Department. The Dialler Manager will report into an Operational Lead and is based onsite at our Derby head offices Monday to Friday. Key Responsibilities Configure, monitor, and maintain the outbound dialler system (Genius and BT Cloudwork) to ensure effective customer engagement and successful campaign delivery in line with recovery objectives. Create, manage, and optimise dialling and SMS campaigns based on the daily plan, which outlines which accounts require outbound contact each day. This includes prioritising campaigns for calling and texting in line with recovery objectives and available resources Analyse dialler performance, agent productivity, contact rates, and service levels and make adjustments in real-time to achieve service level and planned outputs Monitor real-time and trends of performance and provide insights and produce performance/adherence reports for management, combined with issues, opportunities and actionable recommendations Monitor agent performance levels and conduct real-time interventions and manage team-leader escalations as appropriate Ensure the correct jobs are run within the department CRM (Liberate) following outbound call attempts and text sends, so that customer account records remain accurate and up to date. Collaborate with the Operations Manager and Team Leaders to coordinate the volume and timing of outbound text campaigns, ensuring they align with agent availability and daily plan strategies. Provide real-time performance stats and forecasted dialler performance to Team Leaders to support informed decision-making and proactive team management throughout the day. Responsible for workforce scheduling - including but not limited to, day to day Rota scheduling, annual leave forecasting and centralised approval to ensure appropriate cover is maintained across all dialler campaigns Responsible for ensuring dialler service levels are consistently maintained and workload levels managed. Assist other departments such as Quality Assurance, Finance, and Compliance by completing ad hoc tasks or providing relevant data and insights to support their operational needs Skills, Knowledge and Expertise Minimum of 2 years of experience in managing campaigns in a B2B environment. Proven track record of optimising dialler systems for increased efficiency and revenue growth. Strong project management and campaign planning skills. Excellent communication and collaboration skills. Analytical mindset with a focus on data-driven decision-making. Exceptional attention to detail. Effective time management in a fast-paced, deadline-oriented environment. Ability to organise, prioritise, adapt to change, and excel in a fast-paced team environment. Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services Positive Work Environment Be part of a supportive team that values collaboration and teamwork.
Oct 01, 2025
Full time
Dialler Manager Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description The Dialler Manager plays a pivotal role within the Debt Services Department within Flint Bishop. You will be responsible for overseeing and optimising processes related to our customer communications systems. This includes monitoring and reporting against the systems, staff, and workflows to ensure efficient and effective call handling, service delivery, and problem resolution. To work closely with the management to team to deliver against the operational plan for the Debt Services Department. The Dialler Manager will report into an Operational Lead and is based onsite at our Derby head offices Monday to Friday. Key Responsibilities Configure, monitor, and maintain the outbound dialler system (Genius and BT Cloudwork) to ensure effective customer engagement and successful campaign delivery in line with recovery objectives. Create, manage, and optimise dialling and SMS campaigns based on the daily plan, which outlines which accounts require outbound contact each day. This includes prioritising campaigns for calling and texting in line with recovery objectives and available resources Analyse dialler performance, agent productivity, contact rates, and service levels and make adjustments in real-time to achieve service level and planned outputs Monitor real-time and trends of performance and provide insights and produce performance/adherence reports for management, combined with issues, opportunities and actionable recommendations Monitor agent performance levels and conduct real-time interventions and manage team-leader escalations as appropriate Ensure the correct jobs are run within the department CRM (Liberate) following outbound call attempts and text sends, so that customer account records remain accurate and up to date. Collaborate with the Operations Manager and Team Leaders to coordinate the volume and timing of outbound text campaigns, ensuring they align with agent availability and daily plan strategies. Provide real-time performance stats and forecasted dialler performance to Team Leaders to support informed decision-making and proactive team management throughout the day. Responsible for workforce scheduling - including but not limited to, day to day Rota scheduling, annual leave forecasting and centralised approval to ensure appropriate cover is maintained across all dialler campaigns Responsible for ensuring dialler service levels are consistently maintained and workload levels managed. Assist other departments such as Quality Assurance, Finance, and Compliance by completing ad hoc tasks or providing relevant data and insights to support their operational needs Skills, Knowledge and Expertise Minimum of 2 years of experience in managing campaigns in a B2B environment. Proven track record of optimising dialler systems for increased efficiency and revenue growth. Strong project management and campaign planning skills. Excellent communication and collaboration skills. Analytical mindset with a focus on data-driven decision-making. Exceptional attention to detail. Effective time management in a fast-paced, deadline-oriented environment. Ability to organise, prioritise, adapt to change, and excel in a fast-paced team environment. Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services Positive Work Environment Be part of a supportive team that values collaboration and teamwork.
Lead Data Analyst Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for our strategy and results. Data plays an increasingly important part of our business and as a result of continued growth and further investment within our D&A department, we now have an excellent opportunity for a Lead Data Analyst to join our team. The firm uses an SQL-based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting. This role will cover the full spectrum of internal and external data management, performance analytics and collaborating with both internal and external stakeholder to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment. We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of leading or mentoring junior team members and working alongside senior operational leaders to drive performance and improve operational efficiencies. Reporting to the Head of Data & Analytics the desired candidate will be keen to join a fast-paced and friendly team to help shape the departments future within the Flint Bishop. Key Responsibilities Create, develop and maintain client reports using languages such as SQL, Python and R Develop internal MI suites and reports to enable Operational Team Leaders manage inbound & outbound workloads and measure performance driven KPI metrics Manage stakeholders across the firm, prioritising firm-wide requests based on D&A workloads and resources through our service desk tool Liaise with operational leaders, leading projects end to end to help improve Operational efficiency & performance Lead and support a small team of Analysts Skills, Knowledge and Expertise You will: 5+ Years' experience in a previous analytical role Be proficient in SQL and Microsoft Excel Have great interpersonal skills and be able to communicate your ideas to a wider audience Be a good problem solver Have strong time management skills, with the ability to juggle multiple projects at once Help lead junior analysts and prioritise teams workload as well as your own, based on business and client needs Desirable: A bachelor's degree in a numeric subject (Mathematics, Statistics, etc.) or equivalent Experience working within credit risk/debt recovery industry Working knowledge of Python and/or R Experience using data visualisation tools such as Tableau or PowerBI Experience with legal systems such as Liberate Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Car parking provided by the firm Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Lead Data Analyst Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for our strategy and results. Data plays an increasingly important part of our business and as a result of continued growth and further investment within our D&A department, we now have an excellent opportunity for a Lead Data Analyst to join our team. The firm uses an SQL-based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting. This role will cover the full spectrum of internal and external data management, performance analytics and collaborating with both internal and external stakeholder to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment. We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of leading or mentoring junior team members and working alongside senior operational leaders to drive performance and improve operational efficiencies. Reporting to the Head of Data & Analytics the desired candidate will be keen to join a fast-paced and friendly team to help shape the departments future within the Flint Bishop. Key Responsibilities Create, develop and maintain client reports using languages such as SQL, Python and R Develop internal MI suites and reports to enable Operational Team Leaders manage inbound & outbound workloads and measure performance driven KPI metrics Manage stakeholders across the firm, prioritising firm-wide requests based on D&A workloads and resources through our service desk tool Liaise with operational leaders, leading projects end to end to help improve Operational efficiency & performance Lead and support a small team of Analysts Skills, Knowledge and Expertise You will: 5+ Years' experience in a previous analytical role Be proficient in SQL and Microsoft Excel Have great interpersonal skills and be able to communicate your ideas to a wider audience Be a good problem solver Have strong time management skills, with the ability to juggle multiple projects at once Help lead junior analysts and prioritise teams workload as well as your own, based on business and client needs Desirable: A bachelor's degree in a numeric subject (Mathematics, Statistics, etc.) or equivalent Experience working within credit risk/debt recovery industry Working knowledge of Python and/or R Experience using data visualisation tools such as Tableau or PowerBI Experience with legal systems such as Liberate Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Car parking provided by the firm Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Senior Case Management Systems Developer Department: IT Employment Type: Permanent - Full Time Location: Derby, UK Description To support the firm's ambitious growth plans, we are looking for a skilled Senior Systems Developer to join our Systems Development team to lead the development and optimisation of our legal case management systems, workflows and integrations, primarily within OneAdvanced's Partner for Windows (P4W) environment. As a Senior Case Management Systems Developer, you will be a lead technical resource for the development, configuration and ongoing enhancement of the firm's case and practice management systems. You will work closely with stakeholders across legal teams, IT and Compliance to improve processes, implement automation, and support the evolution of our technology strategy. This role is ideal for someone with deep technical expertise in P4W and a solid understanding of legal workflows and practice management needs. This is a full-time permanent position which can be based at our Derby or Birmingham offices. Key Responsibilities Develop and enhance the workflows, screens and automation within Partner for Windows and - to a lesser extent - within DPS and Liberate (Classic & SE). Develop IT processes and workflows using Development toolkits. Develop integration and data transfers (including using SQL and SSIS) between client and internal systems. Identify development opportunities to improve IT processes and automation, developing reliable and innovative solutions. Gather, interpret, and translate business requirements into functional and technical specifications as appropriate. Create and maintain application documentation including process diagrams, technical specifications and knowledge bases as required. Work through the entire product lifecycle; from initial requirements gathering, workshops, design, and construction. Collaborate with fee earners, managers, department heads and support services to identify opportunities for system improvement and automation. Provide regular and effective progress updates to ensure the management of delivery risks and alignment with IT standard governance. Mentor junior developers and assist with the provision of technical leadership within the Systems Development Team. Assist and with user training and support. Troubleshoot problems. Create and maintain reporting solutions using MS SQL reporting services and other reporting tools. Support the wider IT operations by collaborating with the wider expertise across the IT function to optimise delivery. Skills, Knowledge and Expertise You will have: Proven experience developing in a Legal Case Management System such as Partner for Windows or similar (eg. LexisNexis Visualfiles, Actionstep, Proclaim, etc.) or Business Process Automation software (eg. SAP, Dynamics, Salesforce) Experience of using a scripting languages (eg Python, SQL) Excellent knowledge of SQL and database administration Experience of creating operational reports using reporting tools such as SSRS and PowerBI Experience of developing data integrations and data transfer packages Strong problem-solving skills and the ability to manage multiple projects simultaneously Excellent communication skills and a collaborative approach to stakeholder engagement Ideally, knowledge of .NET Web APIs (not essential) Ideally, knowledge of case and matter lifecycle management in a legal environment (not essential) Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Life insurance Car parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Sep 30, 2025
Full time
Senior Case Management Systems Developer Department: IT Employment Type: Permanent - Full Time Location: Derby, UK Description To support the firm's ambitious growth plans, we are looking for a skilled Senior Systems Developer to join our Systems Development team to lead the development and optimisation of our legal case management systems, workflows and integrations, primarily within OneAdvanced's Partner for Windows (P4W) environment. As a Senior Case Management Systems Developer, you will be a lead technical resource for the development, configuration and ongoing enhancement of the firm's case and practice management systems. You will work closely with stakeholders across legal teams, IT and Compliance to improve processes, implement automation, and support the evolution of our technology strategy. This role is ideal for someone with deep technical expertise in P4W and a solid understanding of legal workflows and practice management needs. This is a full-time permanent position which can be based at our Derby or Birmingham offices. Key Responsibilities Develop and enhance the workflows, screens and automation within Partner for Windows and - to a lesser extent - within DPS and Liberate (Classic & SE). Develop IT processes and workflows using Development toolkits. Develop integration and data transfers (including using SQL and SSIS) between client and internal systems. Identify development opportunities to improve IT processes and automation, developing reliable and innovative solutions. Gather, interpret, and translate business requirements into functional and technical specifications as appropriate. Create and maintain application documentation including process diagrams, technical specifications and knowledge bases as required. Work through the entire product lifecycle; from initial requirements gathering, workshops, design, and construction. Collaborate with fee earners, managers, department heads and support services to identify opportunities for system improvement and automation. Provide regular and effective progress updates to ensure the management of delivery risks and alignment with IT standard governance. Mentor junior developers and assist with the provision of technical leadership within the Systems Development Team. Assist and with user training and support. Troubleshoot problems. Create and maintain reporting solutions using MS SQL reporting services and other reporting tools. Support the wider IT operations by collaborating with the wider expertise across the IT function to optimise delivery. Skills, Knowledge and Expertise You will have: Proven experience developing in a Legal Case Management System such as Partner for Windows or similar (eg. LexisNexis Visualfiles, Actionstep, Proclaim, etc.) or Business Process Automation software (eg. SAP, Dynamics, Salesforce) Experience of using a scripting languages (eg Python, SQL) Excellent knowledge of SQL and database administration Experience of creating operational reports using reporting tools such as SSRS and PowerBI Experience of developing data integrations and data transfer packages Strong problem-solving skills and the ability to manage multiple projects simultaneously Excellent communication skills and a collaborative approach to stakeholder engagement Ideally, knowledge of .NET Web APIs (not essential) Ideally, knowledge of case and matter lifecycle management in a legal environment (not essential) Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Life insurance Car parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Solicitor / Litigation Executive - Litigation Team Leader Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description The Litigation Team Leader is responsible for supervising a team of solicitors, legal executives and paralegals in our Debt Recovery department who are responsible for taking on high value pre-litigated matters, issuing claims, advising and progressing defended cases and advising in all aspects of enforcement post judgment. The role focuses largely on day-to-day supervision of the team, overseeing case performance and making recommendations for training and continuous improvements. This role reports directly to the Litigation Manager. Key Responsibilities Supervise the day-to-day work and operations of the Debt Recovery Litigation team. Work closely with the Debt Recovery Managers and Head of Debts Services on departmental matters, ensuring a smooth process between pre & post-litigation matters. Ensure financial targets are met within the team. Ensure that all firm-wide and departmental SLAs and procedures are followed. Work closely with the team to provide support and guidance to ensure cases are progressing appropriately. Run regular file reviews with fee-earners, raise any issues arising and use this as an ongoing developmental tool. Produce management information as required by the Debt Recovery Managers. Continually upskill personal knowledge of the litigation process and Debt Recovery, become an expert in all matters and share this with the wider team. Skills, Knowledge and Expertise You will: Be 4 years + PQE Preferably have prior debt recovery experience in an energy or utilities setting Have some previous supervisory experience in a recoveries or a legal setting Have a genuine desire and interest in working in a contentious area of the law Have excellent time management skills and the ability to work to tight deadlines with your caseloads Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby head offices Car parking provided by the firm Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Solicitor / Litigation Executive - Litigation Team Leader Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description The Litigation Team Leader is responsible for supervising a team of solicitors, legal executives and paralegals in our Debt Recovery department who are responsible for taking on high value pre-litigated matters, issuing claims, advising and progressing defended cases and advising in all aspects of enforcement post judgment. The role focuses largely on day-to-day supervision of the team, overseeing case performance and making recommendations for training and continuous improvements. This role reports directly to the Litigation Manager. Key Responsibilities Supervise the day-to-day work and operations of the Debt Recovery Litigation team. Work closely with the Debt Recovery Managers and Head of Debts Services on departmental matters, ensuring a smooth process between pre & post-litigation matters. Ensure financial targets are met within the team. Ensure that all firm-wide and departmental SLAs and procedures are followed. Work closely with the team to provide support and guidance to ensure cases are progressing appropriately. Run regular file reviews with fee-earners, raise any issues arising and use this as an ongoing developmental tool. Produce management information as required by the Debt Recovery Managers. Continually upskill personal knowledge of the litigation process and Debt Recovery, become an expert in all matters and share this with the wider team. Skills, Knowledge and Expertise You will: Be 4 years + PQE Preferably have prior debt recovery experience in an energy or utilities setting Have some previous supervisory experience in a recoveries or a legal setting Have a genuine desire and interest in working in a contentious area of the law Have excellent time management skills and the ability to work to tight deadlines with your caseloads Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby head offices Car parking provided by the firm Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Commercial Contracts Solicitor Department: Commercial Employment Type: Permanent - Full Time Location: Derby, UK Description The Commercial team is dedicated to staying ahead of industry trends and positioning our clients for success in a rapidly evolving business landscape. The team frequently works with managing directors, finance directors and commercial/sales directors in organisations of all types and sizes, from owner-managed businesses to global PLCs. The team's head of department has extensive experience of supporting team members in their knowledge, skills and ongoing development. The role offers an exciting opportunity for a Commercial Contracts and Data Protection Lawyer who is eager to be at the forefront of legal innovation and to progress in the hierarchy of the firm. You will have the chance to engage with a diverse and dynamic workload, fostering your career in a flexible, supportive, innovative and future-focused environment. The successful candidate will work closely with the head of the department and other senior leaders to help shape the strategic direction of the commercial team, leveraging innovative approaches to stay ahead of competitors. You will play an integral role in business development initiatives, identifying and pursuing opportunities to position our firm as a leader in commercial contracts and data protection. You will bring fresh perspectives and creative solutions to complex legal challenges, ensuring our clients are well-prepared for the future. You will build and maintain strong relationships with clients, understanding their evolving needs and delivering exceptional service that sets us apart in the marketplace. We believe in empowering our team members to think creatively and strategically, and to be supported by a collaborative and friendly environment that values contributions and encourages continuous professional growth. This role is perfect for someone who is looking to make a significant impact, drive innovation, and be a key player in positioning our firm as a leader in the legal industry. Key Responsibilities Help with research and envelopment projects of the department around prospective clients, competitors, produces and services (including AI and software solutions for the department and its clients). Draft (with or without the use of a baseline template), review, report on, negotiate or amend a wide range of commercial contracts in a business to business or business to consumer context, including: Standard trading terms and conditions; Procurements contracts: for issues like manufacturing or outsourcing; Sales channel contracts: direct supply contract or indirect sales contracts through collaborations, agency, franchise, distribution or licensing arrangements; IT contracts: software development, software as a service, hosting, service level agreements, IP contracts: IP assignments or licensing; Other contracts: covering issues like confidentiality, exclusivity, warranties, guarantees, indemnities, settlements, variations, novations, lead referrals or self-employed consultancy. Ensure compliance with data protection laws (GDPR, CCPA, etc.), including drafting and reviewing data processing agreements, privacy policies, and conducting data protection impact assessments. Provide due diligence and other transactional support to the corporate team. Identify and mitigate legal risks associated with commercial transactions and data protection issues. Provide legal advice and support to internal stakeholders on commercial and data protection matters. Carry out tasks suitable for level of post-qualification experience, with limited need for senior level direction or supervision. Manage allocated projects, specific matters or other work delegated by senior staff. Ensure personal legal knowledge is kept up to date and new advancements are communicated to the wider team. Be involved in the marketing and business development of the department, its team members and the firm. Help the Head of Department to meet department objectives. When required to do so, help the Chief Executive Officer or other senior staff to meet wider objectives of the firm. Innovation Explore and implement innovative legal technologies to streamline contract management and compliance processes. Identify and propose improvements to current legal processes, leveraging new technologies and methodologies. Stay informed of industry trends and best practices, sharing insights with the team and contributing to the firm's thought leadership initiatives. Client Relations Act as the primary legal contact for assigned clients, providing timely and practical legal advice. Build and maintain strong client relationships, identifying opportunities for cross-selling and up-selling legal services. Ensure clear and effective communication with clients, understanding their business needs and objectives. Ensure all client interactions are managed in a professional manner and in accordance with our Flint Bishop Client Charter - all communication should be followed as per the below points. Skills, Knowledge and Expertise You will have a minimum of 4 years PQE in a commercial law role. Possess exceptional client care skills. Have intermediate knowledge of Microsoft Office. Be highly motivated and able to add value to the role. Be able to demonstrate proactive management of matters with a minimum of supervision. Be a team player and able to get on with others. Possess networking and client development skills. Disclosure will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Great working environment at our Derby head offices Career Development opportunities 27 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Commercial Contracts Solicitor Department: Commercial Employment Type: Permanent - Full Time Location: Derby, UK Description The Commercial team is dedicated to staying ahead of industry trends and positioning our clients for success in a rapidly evolving business landscape. The team frequently works with managing directors, finance directors and commercial/sales directors in organisations of all types and sizes, from owner-managed businesses to global PLCs. The team's head of department has extensive experience of supporting team members in their knowledge, skills and ongoing development. The role offers an exciting opportunity for a Commercial Contracts and Data Protection Lawyer who is eager to be at the forefront of legal innovation and to progress in the hierarchy of the firm. You will have the chance to engage with a diverse and dynamic workload, fostering your career in a flexible, supportive, innovative and future-focused environment. The successful candidate will work closely with the head of the department and other senior leaders to help shape the strategic direction of the commercial team, leveraging innovative approaches to stay ahead of competitors. You will play an integral role in business development initiatives, identifying and pursuing opportunities to position our firm as a leader in commercial contracts and data protection. You will bring fresh perspectives and creative solutions to complex legal challenges, ensuring our clients are well-prepared for the future. You will build and maintain strong relationships with clients, understanding their evolving needs and delivering exceptional service that sets us apart in the marketplace. We believe in empowering our team members to think creatively and strategically, and to be supported by a collaborative and friendly environment that values contributions and encourages continuous professional growth. This role is perfect for someone who is looking to make a significant impact, drive innovation, and be a key player in positioning our firm as a leader in the legal industry. Key Responsibilities Help with research and envelopment projects of the department around prospective clients, competitors, produces and services (including AI and software solutions for the department and its clients). Draft (with or without the use of a baseline template), review, report on, negotiate or amend a wide range of commercial contracts in a business to business or business to consumer context, including: Standard trading terms and conditions; Procurements contracts: for issues like manufacturing or outsourcing; Sales channel contracts: direct supply contract or indirect sales contracts through collaborations, agency, franchise, distribution or licensing arrangements; IT contracts: software development, software as a service, hosting, service level agreements, IP contracts: IP assignments or licensing; Other contracts: covering issues like confidentiality, exclusivity, warranties, guarantees, indemnities, settlements, variations, novations, lead referrals or self-employed consultancy. Ensure compliance with data protection laws (GDPR, CCPA, etc.), including drafting and reviewing data processing agreements, privacy policies, and conducting data protection impact assessments. Provide due diligence and other transactional support to the corporate team. Identify and mitigate legal risks associated with commercial transactions and data protection issues. Provide legal advice and support to internal stakeholders on commercial and data protection matters. Carry out tasks suitable for level of post-qualification experience, with limited need for senior level direction or supervision. Manage allocated projects, specific matters or other work delegated by senior staff. Ensure personal legal knowledge is kept up to date and new advancements are communicated to the wider team. Be involved in the marketing and business development of the department, its team members and the firm. Help the Head of Department to meet department objectives. When required to do so, help the Chief Executive Officer or other senior staff to meet wider objectives of the firm. Innovation Explore and implement innovative legal technologies to streamline contract management and compliance processes. Identify and propose improvements to current legal processes, leveraging new technologies and methodologies. Stay informed of industry trends and best practices, sharing insights with the team and contributing to the firm's thought leadership initiatives. Client Relations Act as the primary legal contact for assigned clients, providing timely and practical legal advice. Build and maintain strong client relationships, identifying opportunities for cross-selling and up-selling legal services. Ensure clear and effective communication with clients, understanding their business needs and objectives. Ensure all client interactions are managed in a professional manner and in accordance with our Flint Bishop Client Charter - all communication should be followed as per the below points. Skills, Knowledge and Expertise You will have a minimum of 4 years PQE in a commercial law role. Possess exceptional client care skills. Have intermediate knowledge of Microsoft Office. Be highly motivated and able to add value to the role. Be able to demonstrate proactive management of matters with a minimum of supervision. Be a team player and able to get on with others. Possess networking and client development skills. Disclosure will be required in the event that a position is offered. Benefits Competitive salary Bonus potential Great working environment at our Derby head offices Career Development opportunities 27 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Overview Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for our strategy and results. Data plays an increasingly important part of our business and as a result of continued growth and further investment within our D&A department, we now have an excellent opportunity for a Data Scientist to join our team based at Derby. The firm uses an SQL based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting. This role will cover the full spectrum of internal and external data management, performance analytics and collaborating with both internal and external stakeholders to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment. We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of A/B testing & creating/maintaining ML Models and delivering technical problems to non-technical audiences. Reporting to the Head of Data & Analytics the desired candidate will be keen to join a fast-paced and friendly team to help shape the departments future within Flint Bishop Key Responsibilities Champion Data accuracy and Quality, utilising external 3rd party relationships to enhance our portfolios Provide insight on client portfolios and identify trends across the business Create and maintain bespoke ML models for a variety of business and client needs Lead and manage Champion/Challenger strategies, to elevate performance on existing contact strategies Liaise with operational leaders, to help maximise contact centre resource to deliver for our clients, leading various projects end-to-end Support and mentor junior team members within D&A Skills, Knowledge and Expertise You will: 5+ Years' experience in a previous analytical role Experience in identifying performance trends and creating ML models to support operational contact strategies Be proficient in Python, SQL and Microsoft Excel Have great interpersonal skills and be able to communicate your ideas to a wider audience Be a good problem solver Have strong time management skills, with the ability to juggle multiple projects at once Desirable: A bachelor's degree in a numeric subject (Mathematics, Statistics, etc.) or equivalent Experience working within credit risk/debt recovery industry Working knowledge of Python and/or R Experience with legal systems such as Liberate Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Car parking provided by the firm Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Overview Department: Debt Recovery Employment Type: Permanent - Full Time Location: Derby, UK Description Flint Bishop is one of the leading business-to-business debt recovery law firms in the UK. We are the recovery partner for many leading UK brands and the firm has won all three major national debt recovery awards for our strategy and results. Data plays an increasingly important part of our business and as a result of continued growth and further investment within our D&A department, we now have an excellent opportunity for a Data Scientist to join our team based at Derby. The firm uses an SQL based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting. This role will cover the full spectrum of internal and external data management, performance analytics and collaborating with both internal and external stakeholders to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment. We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of A/B testing & creating/maintaining ML Models and delivering technical problems to non-technical audiences. Reporting to the Head of Data & Analytics the desired candidate will be keen to join a fast-paced and friendly team to help shape the departments future within Flint Bishop Key Responsibilities Champion Data accuracy and Quality, utilising external 3rd party relationships to enhance our portfolios Provide insight on client portfolios and identify trends across the business Create and maintain bespoke ML models for a variety of business and client needs Lead and manage Champion/Challenger strategies, to elevate performance on existing contact strategies Liaise with operational leaders, to help maximise contact centre resource to deliver for our clients, leading various projects end-to-end Support and mentor junior team members within D&A Skills, Knowledge and Expertise You will: 5+ Years' experience in a previous analytical role Experience in identifying performance trends and creating ML models to support operational contact strategies Be proficient in Python, SQL and Microsoft Excel Have great interpersonal skills and be able to communicate your ideas to a wider audience Be a good problem solver Have strong time management skills, with the ability to juggle multiple projects at once Desirable: A bachelor's degree in a numeric subject (Mathematics, Statistics, etc.) or equivalent Experience working within credit risk/debt recovery industry Working knowledge of Python and/or R Experience with legal systems such as Liberate Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Car parking provided by the firm Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Commercial Dispute Resolution Solicitor Department: Commercial Dispute Resolution Employment Type: Permanent - Full Time Location: Derby, UK Description An exciting opportunity has arisen to join our Commercial Dispute Resolution team as a Solicitor. We are accepting applications from Solicitors, Associates or Senior Associates. Our tier 1 team is one of the largest and most experienced in the Midlands, handling complex and high value disputes for a variety of local and national clients. This role is responsible for managing a personal caseload of commercial litigation matters whilst also supporting on more complex matters with senior members of the team. Responsible for liaising directly with clients and ensuring a high level of client care is provided at all times. This role reports directly to the Head of Commercial Dispute Resolution. Key Responsibilities Manage a varied caseload of commercial litigation matters that can include: Contractual disputes Commercial property disputes Landlord & Tenant disputes Professional negligence disputes Debt Recovery disputes As well as managing a personal caseload of litigated matters, this role is responsible for supporting on more complex matters alongside senior members of the team; Ensure matters are kept up to date in systems and new advancements are communicated to clients and the relevant team members; Record all time in the Tikit system, including non-billable activities; Take responsibility for managing the client experience. Attend client meetings where necessary; Take a keen interest in business development for the department and contribute where required; Support departmental audits as and when required; Take on additional tasks as reasonably required by the Head of Commercial Dispute Resolution; Conduct legal research where required; and Demonstrate a meticulous approach with great attention to detail. Skills, Knowledge and Expertise Have a minimum of a 2:1 legal degree; Have experience in Commercial Litigation; Be able to manage your own caseload of complex client matters; Demonstrate excellent commitment to client care and good technical ability; Have excellent time management skills and the ability to work to tight deadlines with your caseload; Possess excellent communication skills; and Have a sound knowledge of IT systems and processes, such as the Microsoft suite. Disclosure will be required in the event that a position is offered. The successful candidate will be required to attend an induction and a period of training at the firm's Derby office. Benefits Competitive salary Bonus potential Great working environment at our Derby Head offices Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Sep 30, 2025
Full time
Commercial Dispute Resolution Solicitor Department: Commercial Dispute Resolution Employment Type: Permanent - Full Time Location: Derby, UK Description An exciting opportunity has arisen to join our Commercial Dispute Resolution team as a Solicitor. We are accepting applications from Solicitors, Associates or Senior Associates. Our tier 1 team is one of the largest and most experienced in the Midlands, handling complex and high value disputes for a variety of local and national clients. This role is responsible for managing a personal caseload of commercial litigation matters whilst also supporting on more complex matters with senior members of the team. Responsible for liaising directly with clients and ensuring a high level of client care is provided at all times. This role reports directly to the Head of Commercial Dispute Resolution. Key Responsibilities Manage a varied caseload of commercial litigation matters that can include: Contractual disputes Commercial property disputes Landlord & Tenant disputes Professional negligence disputes Debt Recovery disputes As well as managing a personal caseload of litigated matters, this role is responsible for supporting on more complex matters alongside senior members of the team; Ensure matters are kept up to date in systems and new advancements are communicated to clients and the relevant team members; Record all time in the Tikit system, including non-billable activities; Take responsibility for managing the client experience. Attend client meetings where necessary; Take a keen interest in business development for the department and contribute where required; Support departmental audits as and when required; Take on additional tasks as reasonably required by the Head of Commercial Dispute Resolution; Conduct legal research where required; and Demonstrate a meticulous approach with great attention to detail. Skills, Knowledge and Expertise Have a minimum of a 2:1 legal degree; Have experience in Commercial Litigation; Be able to manage your own caseload of complex client matters; Demonstrate excellent commitment to client care and good technical ability; Have excellent time management skills and the ability to work to tight deadlines with your caseload; Possess excellent communication skills; and Have a sound knowledge of IT systems and processes, such as the Microsoft suite. Disclosure will be required in the event that a position is offered. The successful candidate will be required to attend an induction and a period of training at the firm's Derby office. Benefits Competitive salary Bonus potential Great working environment at our Derby Head offices Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Licensing Solicitor Department: Licensing Employment Type: Permanent - Full Time Location: Derby, UK Description The Licensing team at Flint Bishop acts on behalf of a number of household name clients in the leisure and hospitality sector. We are looking for another Licensing Solicitor to join the team. Ideally you will have existing experience as a Licensing Solicitor, but NQ solicitors with previous experience as a paralegal in a licensing role would also be considered. The Licensing Solicitor will have the ability to Confidentially manage your own caseload of high calibre work and clients independently. The Licensing Solicitor reports directly to the Chairman and Senior Partner who is also Head of Licensing. Key Responsibilities Confidentially manage your own caseload of high calibre work and clients Prepare Licensing applications Liaise with Licensing Authorities and other Responsible Authorities Deal with resulting queries Advise clients in relation to their matters Handle confidential information Conduct legal research Assist other team members when required Assist with marketing and business development efforts Skills, Knowledge and Expertise You will: Have a minimum of a 2:1 legal degree. Ideally have 2 years PQE as a Licensing Solicitor, NQ solicitors who have had a previous experience in a paralegal role in licensing will be considered. Possess excellent client care and communication skills. Have a sound knowledge of IT systems and processes, such as the Microsoft suite. Be a hard-working and highly-motivated individual with the ability to work cohesively as part of a larger team. Disclosure will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby Head offices Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Sep 30, 2025
Full time
Licensing Solicitor Department: Licensing Employment Type: Permanent - Full Time Location: Derby, UK Description The Licensing team at Flint Bishop acts on behalf of a number of household name clients in the leisure and hospitality sector. We are looking for another Licensing Solicitor to join the team. Ideally you will have existing experience as a Licensing Solicitor, but NQ solicitors with previous experience as a paralegal in a licensing role would also be considered. The Licensing Solicitor will have the ability to Confidentially manage your own caseload of high calibre work and clients independently. The Licensing Solicitor reports directly to the Chairman and Senior Partner who is also Head of Licensing. Key Responsibilities Confidentially manage your own caseload of high calibre work and clients Prepare Licensing applications Liaise with Licensing Authorities and other Responsible Authorities Deal with resulting queries Advise clients in relation to their matters Handle confidential information Conduct legal research Assist other team members when required Assist with marketing and business development efforts Skills, Knowledge and Expertise You will: Have a minimum of a 2:1 legal degree. Ideally have 2 years PQE as a Licensing Solicitor, NQ solicitors who have had a previous experience in a paralegal role in licensing will be considered. Possess excellent client care and communication skills. Have a sound knowledge of IT systems and processes, such as the Microsoft suite. Be a hard-working and highly-motivated individual with the ability to work cohesively as part of a larger team. Disclosure will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby Head offices Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Monthly food on the firm for all staff Staff discounts on legal services
Head of Commercial Dispute Resolution Department: Commercial Dispute Resolution Employment Type: Permanent - Full Time Location: Derby, UK Description Our tier 1 team is one of the largest and most experienced in the Midlands, handling complex and high value disputes for a variety of local and national clients. The Head of Commercial Dispute Resolution is responsible for leading the Firm's Commercial Dispute Resolution team, working with a wide range of clients across the UK. This is a key placement for the Firm. The Head of Commercial Dispute Resolution will work closely with other legal departments, ensuring effective cross referral of work is achieved where possible and business development opportunities are maximised. This role is responsible for managing a senior and complex personal caseload of commercial litigation matters whilst also supporting the wider team with their complex matters. This is an excellent opportunity for a seasoned and well-regarded litigator to lead our Tier 1 team at an exciting time of growth. This role is full time, based at our offices at Pride Park in Derby. Key Responsibilities Key Responsibilities Manage a varied and complex caseload of commercial litigation matters that can include: Contractual disputes. Commercial property disputes. Landlord & Tenant disputes. Professional negligence disputes. Debt Recovery disputes. Management Responsibilities Setting & presenting annual strategic plan for the Commercial Dispute Resolution department - work closely with the CEO & COO to construct team targets in relation to fees, time recording & business development; Assist with annual budget review process; Hold a monthly departmental meeting to report on team performance - follow up with one-to-ones as and when required; Attend quarterly HOD meetings to represent the Commercial Dispute Resolution department; Attend monthly one-to-ones with the CEO & COO - report on departmental priorities and financial performance; Provide supervision of matters for more junior fee-earners, sign off work as and when required; Oversee the Personal Development Plans for each team member, ensure individual goals are met throughout the year through mentoring and technical guidance; Ensure appropriate allocation of fee-earning matters within the team - regularly assess capacity of fee-earners and delegate work effectively; Proactively drive performance of the team - achieve continued financial growth YOY; Assist with the recruitment process for Commercial Dispute Resolution vacancies - including proactive head hunting and drafting job specifications/adverts. Business Development Work alongside the Business Development & Marketing teams to ensure there is a cohesive and proactive strategy to managing current & prospective clients. Take an active lead in managing the client experience. Attend client meetings where necessary. Report regularly on business development initiatives and figures to the CEO. Skills, Knowledge and Expertise You will: Be a qualified senior Commercial Litigation Solicitor with a minimum of 6 years PQE Be able to manage your own senior and complex caseload Have excellent leadership skills and previous experience leading a team of legal professionals Demonstrate excellent commitment to client care and good technical ability Have excellent time management skills and the ability to work to tight deadlines with your caseload Have a sound knowledge of IT systems and processes, such as the Microsoft suite and case management systems. Disclosure will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby Head offices Onsite car parking Career development opportunities 27 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Head of Commercial Dispute Resolution Department: Commercial Dispute Resolution Employment Type: Permanent - Full Time Location: Derby, UK Description Our tier 1 team is one of the largest and most experienced in the Midlands, handling complex and high value disputes for a variety of local and national clients. The Head of Commercial Dispute Resolution is responsible for leading the Firm's Commercial Dispute Resolution team, working with a wide range of clients across the UK. This is a key placement for the Firm. The Head of Commercial Dispute Resolution will work closely with other legal departments, ensuring effective cross referral of work is achieved where possible and business development opportunities are maximised. This role is responsible for managing a senior and complex personal caseload of commercial litigation matters whilst also supporting the wider team with their complex matters. This is an excellent opportunity for a seasoned and well-regarded litigator to lead our Tier 1 team at an exciting time of growth. This role is full time, based at our offices at Pride Park in Derby. Key Responsibilities Key Responsibilities Manage a varied and complex caseload of commercial litigation matters that can include: Contractual disputes. Commercial property disputes. Landlord & Tenant disputes. Professional negligence disputes. Debt Recovery disputes. Management Responsibilities Setting & presenting annual strategic plan for the Commercial Dispute Resolution department - work closely with the CEO & COO to construct team targets in relation to fees, time recording & business development; Assist with annual budget review process; Hold a monthly departmental meeting to report on team performance - follow up with one-to-ones as and when required; Attend quarterly HOD meetings to represent the Commercial Dispute Resolution department; Attend monthly one-to-ones with the CEO & COO - report on departmental priorities and financial performance; Provide supervision of matters for more junior fee-earners, sign off work as and when required; Oversee the Personal Development Plans for each team member, ensure individual goals are met throughout the year through mentoring and technical guidance; Ensure appropriate allocation of fee-earning matters within the team - regularly assess capacity of fee-earners and delegate work effectively; Proactively drive performance of the team - achieve continued financial growth YOY; Assist with the recruitment process for Commercial Dispute Resolution vacancies - including proactive head hunting and drafting job specifications/adverts. Business Development Work alongside the Business Development & Marketing teams to ensure there is a cohesive and proactive strategy to managing current & prospective clients. Take an active lead in managing the client experience. Attend client meetings where necessary. Report regularly on business development initiatives and figures to the CEO. Skills, Knowledge and Expertise You will: Be a qualified senior Commercial Litigation Solicitor with a minimum of 6 years PQE Be able to manage your own senior and complex caseload Have excellent leadership skills and previous experience leading a team of legal professionals Demonstrate excellent commitment to client care and good technical ability Have excellent time management skills and the ability to work to tight deadlines with your caseload Have a sound knowledge of IT systems and processes, such as the Microsoft suite and case management systems. Disclosure will be required in the event that a position is offered. Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby Head offices Onsite car parking Career development opportunities 27 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Description Due to businesses growth and the ever changing compliance landscape, we are looking for a Deputy Head of Risk & Compliance to support the Head of Compliance with achieving the compliance strategy and managing day to day operations of the compliance function. This role is vital in helping the company to achieve compliance and to avoid legal action, penalties, and/or sanctions for breaches of laws, regulations, industry standards, and internal policies and procedures. The Deputy Head of Risk & Compliance role is primarily responsible for monitoring the company's legal and regulatory obligations, identifying continual improvement actions, and implementing changes. The risk and compliance solicitor will support drive forward development plans for risk and compliance, as well as providing an escalation point for other members of the team who are responsible for managing business as usual activities, such as complaints and breaches. The role will involve engagement at all levels, regulatory bodies, and external third parties. The Deputy Head of Risk & Compliance is part of the compliance team and will report to the Head of Compliance. This role is based in our Derby office, working Monday to Friday 36.25 hours, and travel to our other offices may be required, occasionally. Key Responsibilities Supporting the Head of Compliance in achieving compliance strategy and implementing objectives and initiatives. Managing the day to day compliance operations and team members. Providing training and mentoring to other team members, where required. To function as a technical expert and point of escalation for the Compliance team. Dealing with escalations which require a higher level of management and expertise such as complex compliance queries, incidents, and complaints. Ensuring all are managed in accordance with our internal procedures, are proactively managed. Where necessary, consulting with regulators and/or Legal Ombudsman to ensure the most favourable outcomes are achieved. Managing risks particularly around ethical, regulatory, and professional conduct. Where necessary, updating risk registers and implementing risk control measures. Overseeing and coordinating the company's annual policy reviews, every December. Review and development of compliance policies, procedures, guidance, and training material. Providing support for internal projects to ensure that our regulatory responsibilities are met. Develop and ensure ongoing maintenance of policies, procedures, guidance, and training material. Perform risk reviews and thematic reviews to identify risks and implement suitable controls to support our risk mitigation strategies. Act as a deputy for the Head of Compliance and other team members during periods of absence. Providing compliance guidance to the business on regulatory issues and professional ethics. Leading on and supporting with continual improvement projects. Horizon scanning of key legal and regulatory requirements. Analysing risk and compliance information and producing reports. Producing management and KPI information. Ad hoc duties and projects as required by the Head of Compliance. Skills, Knowledge and Expertise Ideally be be a qualified solicitor or have extensive compliance experience in a regulated business. Have in depth knowledge of Money Laundering Regulations, Data Protection Laws, and SRA's Standards and Regulations. Have extensive claims and complaint handling experience. Have the ability to remain calm under pressure and make informed and reasonable decisions. Be organised, process driven and analytical with a pragmatic approach to finding solutions. Be highly self-motivated and comfortable with regular deadlines. Requisite integrity and discretion to work with confidential information. Have outstanding record keeping and written skills. Be a good team player. Be proficient in learning new systems. Be competent user of Microsoft Office. Benefits Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Description Due to businesses growth and the ever changing compliance landscape, we are looking for a Deputy Head of Risk & Compliance to support the Head of Compliance with achieving the compliance strategy and managing day to day operations of the compliance function. This role is vital in helping the company to achieve compliance and to avoid legal action, penalties, and/or sanctions for breaches of laws, regulations, industry standards, and internal policies and procedures. The Deputy Head of Risk & Compliance role is primarily responsible for monitoring the company's legal and regulatory obligations, identifying continual improvement actions, and implementing changes. The risk and compliance solicitor will support drive forward development plans for risk and compliance, as well as providing an escalation point for other members of the team who are responsible for managing business as usual activities, such as complaints and breaches. The role will involve engagement at all levels, regulatory bodies, and external third parties. The Deputy Head of Risk & Compliance is part of the compliance team and will report to the Head of Compliance. This role is based in our Derby office, working Monday to Friday 36.25 hours, and travel to our other offices may be required, occasionally. Key Responsibilities Supporting the Head of Compliance in achieving compliance strategy and implementing objectives and initiatives. Managing the day to day compliance operations and team members. Providing training and mentoring to other team members, where required. To function as a technical expert and point of escalation for the Compliance team. Dealing with escalations which require a higher level of management and expertise such as complex compliance queries, incidents, and complaints. Ensuring all are managed in accordance with our internal procedures, are proactively managed. Where necessary, consulting with regulators and/or Legal Ombudsman to ensure the most favourable outcomes are achieved. Managing risks particularly around ethical, regulatory, and professional conduct. Where necessary, updating risk registers and implementing risk control measures. Overseeing and coordinating the company's annual policy reviews, every December. Review and development of compliance policies, procedures, guidance, and training material. Providing support for internal projects to ensure that our regulatory responsibilities are met. Develop and ensure ongoing maintenance of policies, procedures, guidance, and training material. Perform risk reviews and thematic reviews to identify risks and implement suitable controls to support our risk mitigation strategies. Act as a deputy for the Head of Compliance and other team members during periods of absence. Providing compliance guidance to the business on regulatory issues and professional ethics. Leading on and supporting with continual improvement projects. Horizon scanning of key legal and regulatory requirements. Analysing risk and compliance information and producing reports. Producing management and KPI information. Ad hoc duties and projects as required by the Head of Compliance. Skills, Knowledge and Expertise Ideally be be a qualified solicitor or have extensive compliance experience in a regulated business. Have in depth knowledge of Money Laundering Regulations, Data Protection Laws, and SRA's Standards and Regulations. Have extensive claims and complaint handling experience. Have the ability to remain calm under pressure and make informed and reasonable decisions. Be organised, process driven and analytical with a pragmatic approach to finding solutions. Be highly self-motivated and comfortable with regular deadlines. Requisite integrity and discretion to work with confidential information. Have outstanding record keeping and written skills. Be a good team player. Be proficient in learning new systems. Be competent user of Microsoft Office. Benefits Competitive salary Bonus potential Life insurance Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Claimant Personal Injury Solicitor Department: Insurance Litigation Employment Type: Permanent - Full Time Location: Derby, UK Description As part of our firm-wide expansion plans, we are seeking an experienced Claimant Personal Injury Solicitor for our award-winning Personal Injury department. The Claimant Personal Injury Solicitor will manage a high-level caseload of complex claims. If you can deliver the exceptional quality client service and share our ethos and commitment to building long-lasting client relationships, this role may be ideal for you. Reporting directly to the Chief Executive. Key Responsibilities Manage an individual caseload of PI matters. Be the main point of contact for clients, attend client meetings/training sessions where required. Contribute to business development activities for the department. Build & maintain MI reports in the relevant case management systems. Collate and present management information and KPI data. Ensure financial targets are met. Skills, Knowledge and Expertise Ideally you will have experience in dealing with motor-related personal injury matters. Have a good academic background. Possess exceptional client care skills. Have excellent knowledge of IT systems and processes. Be a team player and able to get on with and lead others. Possess excellent networking and client development skills. Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Claimant Personal Injury Solicitor Department: Insurance Litigation Employment Type: Permanent - Full Time Location: Derby, UK Description As part of our firm-wide expansion plans, we are seeking an experienced Claimant Personal Injury Solicitor for our award-winning Personal Injury department. The Claimant Personal Injury Solicitor will manage a high-level caseload of complex claims. If you can deliver the exceptional quality client service and share our ethos and commitment to building long-lasting client relationships, this role may be ideal for you. Reporting directly to the Chief Executive. Key Responsibilities Manage an individual caseload of PI matters. Be the main point of contact for clients, attend client meetings/training sessions where required. Contribute to business development activities for the department. Build & maintain MI reports in the relevant case management systems. Collate and present management information and KPI data. Ensure financial targets are met. Skills, Knowledge and Expertise Ideally you will have experience in dealing with motor-related personal injury matters. Have a good academic background. Possess exceptional client care skills. Have excellent knowledge of IT systems and processes. Be a team player and able to get on with and lead others. Possess excellent networking and client development skills. Benefits What we offer? Competitive salary Bonus potential Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Court of Protection Solicitor Department: Wills, Probate, Tax & Trusts Employment Type: Permanent - Full Time Location: Derby, UK Description We are looking to hire an experienced Court of Protection Solicitor to join our dedicated and growing Court of Protection team within our Wills, Probate, Tax & Trusts department. As a Court of Protection Solicitor, you will work closely with the firm's Panel Deputy to deliver person centred support to protected parties. You will provide expertise in cases relating to the wellbeing of individuals who lack capacity to manage their property and financial affairs as well as having a good understanding of interplay of health and welfare decisions within the property and finance field. You will be providing technical expertise and guidance to other team members. You will manage a comprehensive caseload efficiently, ensuring that all matters are handled within specified timeframes and with a high level of professionalism. Reporting to the Head of Wills, Probate, Tax & Trusts. This is a full-time permanent role. Key Responsibilities Provide expert advice and representation to clients in Court of Protection cases, including applications for deputyship, statutory wills, property and finance decisions and related trust matters. Prepare and review legal documents, including court applications and financial reports. Run deputyship cases. Manage cost applications. Deal with matters relating to nursing or residential home funding. Deal with deprivation of liberty and safeguarding matters. Ensure compliance with file management procedures. Stay updated on changes in legislation and case law relating to the Court of Protection, ensuring compliance and the provision of accurate advice. Have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the firm. Take on additional tasks as reasonably required by the Head of Wills, Probate, Tax & Trusts. Skills, Knowledge & Expertise Be a qualified Solicitor or Chartered Legal Executive with a minimum of 3 years' experience running your own Court of Protection caseload. Strong knowledge and understanding of the Mental Capacity Act 2005 and associated legislation. Proven experience in managing a caseload of Court of Protection matters. Excellent analytical, research, and problem-solving skills. Exceptional verbal and written communication skills, with the ability to communicate complex legal concepts to clients and stakeholders. Strong advocacy skills and experience representing clients in court. High level of professionalism, integrity, and ethical conduct. Ability to work independently, prioritise tasks, and meet deadlines. Benefits Competitive salary Bonus potential Life assurance Car parking provided by the firm Great working environment at our Derby Head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Luxurious onsite business café with in-house baristas Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Sep 30, 2025
Full time
Court of Protection Solicitor Department: Wills, Probate, Tax & Trusts Employment Type: Permanent - Full Time Location: Derby, UK Description We are looking to hire an experienced Court of Protection Solicitor to join our dedicated and growing Court of Protection team within our Wills, Probate, Tax & Trusts department. As a Court of Protection Solicitor, you will work closely with the firm's Panel Deputy to deliver person centred support to protected parties. You will provide expertise in cases relating to the wellbeing of individuals who lack capacity to manage their property and financial affairs as well as having a good understanding of interplay of health and welfare decisions within the property and finance field. You will be providing technical expertise and guidance to other team members. You will manage a comprehensive caseload efficiently, ensuring that all matters are handled within specified timeframes and with a high level of professionalism. Reporting to the Head of Wills, Probate, Tax & Trusts. This is a full-time permanent role. Key Responsibilities Provide expert advice and representation to clients in Court of Protection cases, including applications for deputyship, statutory wills, property and finance decisions and related trust matters. Prepare and review legal documents, including court applications and financial reports. Run deputyship cases. Manage cost applications. Deal with matters relating to nursing or residential home funding. Deal with deprivation of liberty and safeguarding matters. Ensure compliance with file management procedures. Stay updated on changes in legislation and case law relating to the Court of Protection, ensuring compliance and the provision of accurate advice. Have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the firm. Take on additional tasks as reasonably required by the Head of Wills, Probate, Tax & Trusts. Skills, Knowledge & Expertise Be a qualified Solicitor or Chartered Legal Executive with a minimum of 3 years' experience running your own Court of Protection caseload. Strong knowledge and understanding of the Mental Capacity Act 2005 and associated legislation. Proven experience in managing a caseload of Court of Protection matters. Excellent analytical, research, and problem-solving skills. Exceptional verbal and written communication skills, with the ability to communicate complex legal concepts to clients and stakeholders. Strong advocacy skills and experience representing clients in court. High level of professionalism, integrity, and ethical conduct. Ability to work independently, prioritise tasks, and meet deadlines. Benefits Competitive salary Bonus potential Life assurance Car parking provided by the firm Great working environment at our Derby Head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week's holiday 1 week's holiday carry over Extra day off for your birthday Luxurious onsite business café with in-house baristas Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services
Due to substantial organic and planned growth in the firm, we are currently recruiting for a Management/Project Accountant to support the business with highly sensitive projects and carefully planned strategies to accelerate the firm s growth mission. Working closely with the CEO & CFO, the Management/Project Accountant will be responsible for interrogating financial data to support business decisions around targeted and potential acquisitions, and will also be involved with various firmwide financial projects within the Finance Department. The successful candidate will be expected to ensure the strictest levels of confidentiality are always maintained. The role is full time, and permanent based in our Derby Head Office. Monday to Friday 9.15 to 17.30 with a one-hour unpaid lunch break Key Responsibilities for the Management/Project Accountant Reviewing acquisition targets for suitability for Flint Bishop as provided by CEO. Performing initial high-level due diligence to ensure financial performance appears suitable for take-on. Assist with valuations for acquisition targets where appropriate. Once target confirmed, raise fact-finding questions to be sent to sellers to be able to perform further due diligence. Fact-finding to ensure financials processes and workflows are understood and documented. Remain a key finance contact for acquired staff once acquisition completed to ensure smooth transition to working at Flint Bishop, to include both financial and operational assistance. Financial reporting outside of the management accounting function which will include daily reporting of departmental performance. Cover other key tasks within the department if required as necessary. Any other financial ad hoc projects set by the CEO & CFO. Skills, Knowledge and Expertise You will: Have an Accounting qualification ACA / ACCA. Have strong communication and relationship building skills. Be highly self-motivated and flexible in their approach to work, and comfortable meeting tight deadlines Have the ability to present findings in a clear and concise manner, highlighting key risks and assumptions. Have experience of reviewing, analysing and correcting financial data presented. Have strong Excel skills, able to create and adapt working templates for creation and presentation of financial data. Possess sound IT skills and be able to adapt to new IT systems very quickly. Benefits What we offer? Competitive salary Bonus potential Parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week s holiday 1 week s holiday carry over Life insurance Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services About Flint Bishop Flint Bishop is a multi-award-winning, top 200 UK law firm. We have been providing legal services to businesses and individuals for over a century. Recognised as a leading firm by both Chambers & Partners and The Legal 500, the outstanding quality of our staff and service levels is underlined by our ISO quality assurance accreditations, industry awards and peer ranking. We have approximately 300 solicitors and legal experts who use their technical skills and expertise for one mission: to provide clients with clear advice that helps them to achieve their goals as effectively as possible.
Feb 11, 2025
Full time
Due to substantial organic and planned growth in the firm, we are currently recruiting for a Management/Project Accountant to support the business with highly sensitive projects and carefully planned strategies to accelerate the firm s growth mission. Working closely with the CEO & CFO, the Management/Project Accountant will be responsible for interrogating financial data to support business decisions around targeted and potential acquisitions, and will also be involved with various firmwide financial projects within the Finance Department. The successful candidate will be expected to ensure the strictest levels of confidentiality are always maintained. The role is full time, and permanent based in our Derby Head Office. Monday to Friday 9.15 to 17.30 with a one-hour unpaid lunch break Key Responsibilities for the Management/Project Accountant Reviewing acquisition targets for suitability for Flint Bishop as provided by CEO. Performing initial high-level due diligence to ensure financial performance appears suitable for take-on. Assist with valuations for acquisition targets where appropriate. Once target confirmed, raise fact-finding questions to be sent to sellers to be able to perform further due diligence. Fact-finding to ensure financials processes and workflows are understood and documented. Remain a key finance contact for acquired staff once acquisition completed to ensure smooth transition to working at Flint Bishop, to include both financial and operational assistance. Financial reporting outside of the management accounting function which will include daily reporting of departmental performance. Cover other key tasks within the department if required as necessary. Any other financial ad hoc projects set by the CEO & CFO. Skills, Knowledge and Expertise You will: Have an Accounting qualification ACA / ACCA. Have strong communication and relationship building skills. Be highly self-motivated and flexible in their approach to work, and comfortable meeting tight deadlines Have the ability to present findings in a clear and concise manner, highlighting key risks and assumptions. Have experience of reviewing, analysing and correcting financial data presented. Have strong Excel skills, able to create and adapt working templates for creation and presentation of financial data. Possess sound IT skills and be able to adapt to new IT systems very quickly. Benefits What we offer? Competitive salary Bonus potential Parking provided by the firm Great working environment at our Derby head offices Career development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week s holiday 1 week s holiday carry over Life insurance Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal services About Flint Bishop Flint Bishop is a multi-award-winning, top 200 UK law firm. We have been providing legal services to businesses and individuals for over a century. Recognised as a leading firm by both Chambers & Partners and The Legal 500, the outstanding quality of our staff and service levels is underlined by our ISO quality assurance accreditations, industry awards and peer ranking. We have approximately 300 solicitors and legal experts who use their technical skills and expertise for one mission: to provide clients with clear advice that helps them to achieve their goals as effectively as possible.
We are looking for an experienced Business Development Manager with experience in the professional services sector to work with our Commercial, Licensing, Property, Corporate & Finance and Dispute Resolution teams. You will be responsible for developing and leading the strategy for securing net new business and building on existing relationships across all practice areas and in all geographies. You will work with the heads of department across the firm, with overall reporting line to the Chief Executive. The Senior Business Development Manager Key Responsibilities Generate new business leads for your area/sector by researching the market. Calling agreed targets/potential clients and build relationships. Follow up on new business enquiries from various sources, website, lapsed clients, event attendees. Design and follow a carefully set business development plan for the commercial departments, in partnership with the Heads of Departments. Work to new business targets and KPI s as set by the CEO and Head of Marketing. Analyse existing approaches to the development of business, suggesting changes where appropriate. Carry out face to face meetings with key internal decision makers in commercial legal teams. Update the CRM system with key BD activities and maintain follow up actions including calls, client visits and Teams meetings where relevant. Proactively create opportunities for Heads of Departments and other fee earners to meet and influence key decision-makers at target clients to assist with upselling and cross-selling activities. Work with the Marketing team to devise suitable marketing and sales documentation and tools to support new business development activities. Attend key events to generate business leads and work in a timely manner to ensure all leads captured are followed up and added to the CRM. Provide detailed monthly and quarterly progress reports for the Head of Marketing and CEO on sales opportunities and pipeline activities Provide detailed competitor analysis when requested to support business development focuses. Skills, Knowledge and Expertise The Senior Business Development Manager will: Have at least significant experience in a B2B business development or sales representative role, ideally within a professional services environment. Have excellent communication skills that can be used effectively at all levels, both internally and externally. Be able to demonstrate a successful track record of achieving set KPIs within a BD or sales role. Show evidence of winning key clients within previous roles. Have a high level of commercial awareness and be able to adapt this to the legal services sector. Be self-motivated, well organised and able to multi-task and prioritise own workload. Disclosure will be required in the event that a position is offered. What we offer? Competitive salary Bonus potential Free parking Great working environment at our Derby Head offices Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week s holiday 1 week s holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal service
Feb 10, 2025
Full time
We are looking for an experienced Business Development Manager with experience in the professional services sector to work with our Commercial, Licensing, Property, Corporate & Finance and Dispute Resolution teams. You will be responsible for developing and leading the strategy for securing net new business and building on existing relationships across all practice areas and in all geographies. You will work with the heads of department across the firm, with overall reporting line to the Chief Executive. The Senior Business Development Manager Key Responsibilities Generate new business leads for your area/sector by researching the market. Calling agreed targets/potential clients and build relationships. Follow up on new business enquiries from various sources, website, lapsed clients, event attendees. Design and follow a carefully set business development plan for the commercial departments, in partnership with the Heads of Departments. Work to new business targets and KPI s as set by the CEO and Head of Marketing. Analyse existing approaches to the development of business, suggesting changes where appropriate. Carry out face to face meetings with key internal decision makers in commercial legal teams. Update the CRM system with key BD activities and maintain follow up actions including calls, client visits and Teams meetings where relevant. Proactively create opportunities for Heads of Departments and other fee earners to meet and influence key decision-makers at target clients to assist with upselling and cross-selling activities. Work with the Marketing team to devise suitable marketing and sales documentation and tools to support new business development activities. Attend key events to generate business leads and work in a timely manner to ensure all leads captured are followed up and added to the CRM. Provide detailed monthly and quarterly progress reports for the Head of Marketing and CEO on sales opportunities and pipeline activities Provide detailed competitor analysis when requested to support business development focuses. Skills, Knowledge and Expertise The Senior Business Development Manager will: Have at least significant experience in a B2B business development or sales representative role, ideally within a professional services environment. Have excellent communication skills that can be used effectively at all levels, both internally and externally. Be able to demonstrate a successful track record of achieving set KPIs within a BD or sales role. Show evidence of winning key clients within previous roles. Have a high level of commercial awareness and be able to adapt this to the legal services sector. Be self-motivated, well organised and able to multi-task and prioritise own workload. Disclosure will be required in the event that a position is offered. What we offer? Competitive salary Bonus potential Free parking Great working environment at our Derby Head offices Career Development opportunities 25 days holiday plus bank holidays Options to buy & sell 1 week s holiday 1 week s holiday carry over Extra day off for your birthday Staff card discount scheme for local shops Social days and evenings on the firm Staff discounts on legal service
