Motorola Solutions

Head of UK Hosted Software Platform, Rugby Client: Motorola Solutions Location: Rugby, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: e607ec9febc3 Job Views: 8 Posted: 04.07.2025 Expiry Date: 18.08.2025 Job Description: Job Description This is a hybrid role that will require you to visit our Motorola sites at Rugby and Coventry as required, therefore the candidate should live within commuting distance to those locations. Motorola Solutions has contracts with a large number of emergency services agencies in the UK, such as police, fire and ambulance services. These contracts include solutions such as Emergency Call Handling systems, Radio Dispatch systems, Computer Aided Dispatch incident management systems, and Mobile Data Capture systems. The majority of these solutions are offered as a managed service, where Motorola Solutions host and maintain the applications within Motorola Solutions' own secure data centres. Each software application is developed and maintained by the respective product and engineering teams and the coordination for deployment of these applications in line with Customer requirements is coordinated by the respective deployment teams. Similarly, the application hosting of these software solutions is owned by the respective Application Hosting teams. All of these functions are outside of the scope of this role. The scope of this role includes ownership and management of: the base physical hardware (servers, switches, firewalls, storage, etc.) within our data centres the networking, routing, firewalling and general traffic management within our hosted platform the ingress/egress routes into our hosted platform (such as third party private circuits; internet connections; VPNs; etc.) the security and accreditation of the hosted platform, including ensuring that we maintain our annual IT Health Check (ITHC) and national accreditations the uptime and performance of the base platform (inc. hardware and network performance) in line with our customer expectations for mission critical systems technical documentation sets associated with the hosted platform management of the team 24/7 on-call rota The Head of UK Hosted Software Platform will: manage a team of infrastructure and network engineers, responsible for maintaining our base hardware platform and network infrastructure actively liaise and work with the respective owners of the hosted application teams (for Mobile Data; Emergency Call Handling; etc.) actively liaise and work with the Motorola Solutions UK service desk and resolver teams actively liaise and work with key stakeholders from Motorola Solutions such as Product Managers, Deployment Managers, Product Directors, etc. The Head of UK Hosted Software Platform will report directly to Director-level within Motorola Solutions. Basic Requirements The post holder will demonstrate the following competencies: A high level of communication skills - written and verbal A high level of technical competency The ability to organise, delegate and mentor A high level of diplomacy and interpersonal skills to work with peers within the organisation and to support customer engagements A level-headed character who can remain calm and maintain composure during major incidents and/or outages Mandatory: 10+ years industry experience A strong track record of architecting, delivering and operating large hosted platforms and data centres A strong understanding of networking and routing technologies, including resilient, fault-tolerant design patterns for high availability / zero downtime A strong understanding of virtualisation technologies (such as VMWare) and containerisation technologies (such as Kubernetes/Docker) Experience of leading teams of infrastructure and/or network engineers Experience operating within ITIL processes including service design, service operation and change management Experience of owning security, penetration testing, IT Health checks and security certifications A formal qualification (Degree) in Computing Science, Network Engineering or equivalent experience. Professional certifications such as networking, ITIL, cybersecurity, Microsoft etc. Experience managing and operating high availability (99.95%+) mission critical solutions Experience with HPE server and storage hardware Experience with VMWare virtualisation technologies Experience with Checkpoint, Fortinet or NSX-T Experience with Microsoft Server, Microsoft SQL Server, etc. In return for your expertise, we'll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Employee stock purchase plan. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Corporate social responsibility initiatives including support for volunteering days. Well known companies discount scheme. Travel Requirements Under 10% Job Description This is a hybrid role that will require you to visit our Motorola sites at Rugby and Coventry as required, therefore the candidate should live within commuting distance to those locations. Motorola Solutions has contracts with a large number of emergency services agencies in the UK, such as police, fire and ambulance services. These contracts include solutions such as Emergency Call Handling systems, Radio Dispatch systems, Computer Aided Dispatch incident management systems, and Mobile Data Capture systems. The majority of these solutions are offered as a managed service, where Motorola Solutions host and maintain the applications within Motorola Solutions' own secure data centres. Each software application is developed and maintained by the respective product and engineering teams and the coordination for deployment of these applications in line with Customer requirements is coordinated by the respective deployment teams. Similarly, the application hosting of these software solutions is owned by the respective Application Hosting teams. All of these functions are outside of the scope of this role. The scope of this role includes ownership and management of: the base physical hardware (servers, switches, firewalls, storage, etc.) within our data centres the networking, routing, firewalling and general traffic management within our hosted platform the ingress/egress routes into our hosted platform (such as third party private circuits; internet connections; VPNs; etc.) the security and accreditation of the hosted platform, including ensuring that we maintain our annual IT Health Check (ITHC) and national accreditations the uptime and performance of the base platform (inc. hardware and network performance) in line with our customer expectations for mission critical systems technical documentation sets associated with the hosted platform management of the team 24/7 on-call rota The Head of UK Hosted Software Platform will: manage a team of infrastructure and network engineers, responsible for maintaining our base hardware platform and network infrastructure actively liaise and work with the respective owners of the hosted application teams (for Mobile Data; Emergency Call Handling; etc.) actively liaise and work with the Motorola Solutions UK service desk and resolver teams actively liaise and work with key stakeholders from Motorola Solutions such as Product Managers, Deployment Managers, Product Directors, etc. The Head of UK Hosted Software Platform will report directly to Director-level within Motorola Solutions. Basic Requirements The post holder will demonstrate the following competencies: A high level of communication skills - written and verbal A high level of technical competency The ability to organise, delegate and mentor A high level of diplomacy and interpersonal skills to work with peers within the organisation and to support customer engagements A level-headed character who can remain calm and maintain composure during major incidents and/or outages Mandatory: 10+ years industry experience A strong track record of architecting, delivering and operating large hosted platforms and data centres A strong understanding of networking and routing technologies, including resilient, fault-tolerant design patterns for high availability / zero downtime A strong understanding of virtualisation technologies (such as VMWare) and containerisation technologies (such as Kubernetes/Docker) Experience of leading teams of infrastructure and/or network engineers Experience operating within ITIL processes including service design, service operation and change management Experience of owning security, penetration testing, IT Health checks and security certifications Desirable: A formal qualification (Degree) in Computing Science, Network Engineering or equivalent experience. . click apply for full job details

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we believe that everything starts with safety. Safety is the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and CommandCentral software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters. Our Guardian Command development team provides mission critical software to UK emergency service agencies, with our primary focus on control room and mobile solutions including Computer Aided Dispatch (CAD) and Mobile Data. Guardian Command CAD has been hugely successful over the last few years, winning almost every competitive opportunity in the Fire market. We aim to continue our success in Fire, and extend our Police presence over the next two years. Guardian Command CAD is used 24/7 by emergency service agencies to deliver emergency and non-emergency response to ensure public safety. Our solutions are hosted within our secure hosting services, and accessed remotely. We are a thriving and growing company in search of a Software Engineer to join our Guardian CAD team, which is based out of Leicester, UK. This full-time, primarily remote position offers the opportunity to play a significant role in the development and growth of our Guardian CAD product, initially focusing on the UK Police sector. We are seeking a talented and proactive individual who can contribute to our team's success and foster a spirit of collaboration within the company. Job Description This role is primarily remote with travel occasionally to our Leicester offices. The role of the Software Engineer is to work as part of an agile delivery team to design and develop the software solutions. You will work closely with the other members of the development team, then Product Manager, and the Software Test Engineers. You'll be developing mission critical or supporting software to a high standard, including design, development, technical documentation, and testing. This role is for a Full Stack developer. Basic Requirements You're not expected to have all of the following skills, but they will be useful in performing your job. Our typical tech stack is C#.NET backend and ReactJS / TypeScript frontend. You aren't expected to be fully experienced in these, but will be expected to quickly learn these. We are looking for someone who Has experience as a Software Developer or significant experience as a Junior Software Developer Has experience building front end systems in ReactJS and Typescript (or similar technologies and is willing to learn) Has experience building backend systems in C# .NET, ASP.NET in modern versions of .NET Is passionate about writing high-quality code Can demonstrate good technical ability Understands modern software development practices and principles, such as SOLID Understands modern development workflows, including agile process, Git repositories, pull requests Core Competencies: 3+ years of hands-on full-stack software development using C# and ReactJS/Typescript (or comparable frontend frameworks). Solid understanding of OOP, design patterns and software engineering principles. Experience writing and maintaining meaningful automated tests. Strong verbal and written communication and collaboration skills. Academic and Technical Qualifications: You must either have NPPV3 clearance, or be willing to be cleared to this standard, which will involve background checks of you and potentially your family A formal qualification (Degree) in Computing Science or equivalent experience Preferred skills and qualifications: UK Police Control Room experience / knowledge In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Flexible working options. Private medical care. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well known companies discount scheme. Travel Requirements10-25% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Company Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions' innovations, products and services play essential roles in people's lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter. Guardian is a call taking & dispatching platform used by emergency service operators across the UK & Europe. We help 999 or 112 operators answer calls from the public and dispatch out nearby responders, enabling the right response when every second counts, and ultimately helping our customers save lives. As our solution has grown from a small startup to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems. You will help us innovate across the Guardian portfolio by working under our senior product leads to refine our core call taking & dispatching offerings, while also getting the chance to carve your own path by leading development for an expansion product. The Guardian team is distributed across the UK, with hubs in Glasgow, Leicester, and Hemel. We currently have around 150 employees. We have a relaxed but hard working environment where jeans and t-shirts are the norm and good ideas and debate are encouraged. Our daily work is remote and often asynchronous, with workflows managed via Google Chat & collaborative documents in G-Suite. However, you'll also have the opportunity to join us for frequent in person work & social events like post-work pints, Flight Club darts, or our annual all-hands in Prague. Job Description Please note this role location can be based upon candidates location, so please apply regardless of your geographical location. As a Product Owner, you will work as part of an established Scrum team, overseen by a Product Manager. Your responsibility is to breathe life into your product by connecting the vision & direction defined in the product roadmap with the realities of software engineering and customer environments. You will work alongside Business Analysts and your technical leads to develop a deep understanding of the customer, the product, and the tech stack to be able to define features and functionality into small chunks for the developers and test team. You will succeed in this role if you are a person who wants to work on products that genuinely make a difference to people's lives. You don't necessarily need experience in Product Ownership, but you must have transferable key skills, including strong communications, confidence in making decisions day to day and a desire to continually develop your skills. The most important success indicators are pride in your work and an interest in diving deep into complicated problems. Typical tasks in this role will include: Capture and document customer requirements, including business process analysis, technical analysis, etc. Develop and maintain a prioritized product backlog, ensuring it reflects stakeholder needs and business value. Work closely with the development teams to ensure the delivery of valuable product increments. Collaborate with the Product Management team to define the product vision, roadmap, and strategy. Partner with your Product Manager to refine the roadmap and break down complex features into achievable, independent and valuable units of value. Collaborate with engineering, product management, UX, and other Motorola teams. Communicate product updates, progress, and risks to stakeholders. Participate in and lead engineering SCRUM ceremonies. Basic Requirements Skills & competencies: A high level of communication skills - written and verbal. A high level of technical understanding - with the ability to communicate complex technical information to both technical and non-technical audiences. Well organised and disciplined in approach to work and time management. Knowledge of agile product development. Entrepreneurial instincts. A critical eye for detail and willingness to challenge the status quo. Capable of working with engineering and QA teams to ensure high quality, predictable sprint output. 5 years UK residency is required for security check. Would be a plus: Degree in Computer Science or related discipline. Experience with UK bluelight (police and fire) Control Room operations. Experience working with UI/UX teams to define personas, userflows and story maps. Some knowledge of React, Typescript, Node.js, Electron.js, C# or .Net. Broader concepts could include APIs. In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Private medical insurance. Employee stock purchase plan. Flexible working options. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well known companies discount scheme. Travel Requirements10-25% Relocation ProvidedNone Position TypeNew Grad Referral Payment PlanYes Company Motorola Solutions, Inc. EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.