TUI

TUI Group is the world's number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles. The Supplier Management & Procurement (SM&P) team is a vital part of TUI Airline, optimising value in all aviation contracts. As Supplier Manager Specialist you will provide (administrative) support to stakeholders within SM&P as well as the operational function to effectively manage identified suppliers based on contractual agreements, market information and by creating a performance fact base in a consistent way. You'll work with various stakeholders and adapting according to the needs for effective supplier management. You'll develop and leverage a network, with mainly TUI Airline stakeholders. This role can be based in Luton, Hanover, Stockholm or Zaventem or Rijswijk and offers flexible virtual working arrangements. This role will be offered on a 2 year fixed term contract. Applications close 29 January 2023.ABOUT THE ROLEAs Supplier Management Specialist, you will: Familiarize yourself with supplier contracts and performance related clauses. Ensure suppliers deliver against contract and identify top (non-)performing suppliers. Manage, structure and prepare supplier meetings for internal and external stakeholders. Gather relevant operational KPI data related to the performance of the suppliers via standard reports, structured regular meetings, closely with the commercial and operational stakeholders. Perform an initial trend analysis of the supplier performance and report back at the required frequency to the commercial and operational stakeholders. Provide administrative support for actions defined between suppliers and commercial and operational stakeholders Develop and leverage an excellent network with internal (SM&P colleagues, finance & accounting, etc.) and external (suppliers) stakeholders, to ensure the best input and output of your scope. At all times, ensure you are acting according to TUI values and relevant procurement policies, and report in case you notice non-compliance. ABOUT YOUYou'll have: At least a relevant bachelor degree, or equivalent by experience. Relevant performance analysis experience Strong numeric and analytical skills with eye for detail Highly proficient in English, knowledge of other languages desirable but not essential Experience with contracts is desired Basic understanding of contractual legal terms?and?conditions Effective?communication and reporting skills, able to tailor messaging for different stakeholders A?'can-do' attitude, work result-oriented and take initiative.? ABOUT OUR OFFER Work in the largest global tourism group with international projects and teams Fantastic holiday benefits including discounts & special offers Development & career opportunities Health and wellbeing support Flexib

Salary £20,000 (FTE) Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance. We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

Salary £20,000 (FTE) Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance. We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

Known internally as Product Portfolio Implementation Manager - Insurance & Financial Services Ancillaries (we love BIG job titles here at TUI!), you will be critical in supporting the implementation plan of financial services products across our TUI markets, with a particular focus on the implementation and onward management of a new travel insurance supplier in the UK. This new product will allow us to maximise selling opportunities and drive FS sales in line with our vision of working towards growth in the Financial Services product portfolio. It's 100% a very exciting time to join the Ancillaries team and get involved over the next 12 months! Ancillaries are increasingly important to our business, and we're moving toward our vision to work as one, international team to offer customers a common range of appealing products and services that enhance their travel experience. Ancillaries should be easy to book anytime, anywhere for all customers regardless of whether they have booked another TUI-product. We maximise business value by optimising price and conversion to encourage customers to spend more, but with market flexibility to decide on price and product to suit their local customers.At TUI we believe work is something you do not somewhere you go. Therefore, we are happy to offer flexible working arrangements for this role and the successful UK based candidate will work a blend of office (Luton) and homeworking. The closing date for applications is 16th December 2022. ABOUT THE JOB Work along side your Senior Product Portfolio Manager in collabrating with the central markets team and the local markets team to deliver a successful implementation plan. The primary focus of this is expected to be around the move to a common supplier for our travel insurance portfolio, which has an impact, to varying degrees, across the 13 different TUI source markets. This role will particularly focus and support on the implementation and switch of a new travel insurance supplier in one of our largest markets, here in the UK. Be the owner of an implementation plan and will ensure that it is regularly updated and will chase any stakeholders to deliver against action points set out. As part of the implementation, you will be required to understand the account management activity on any incumbent suppliers and where necessary actively support the markets in this, either relating to the incumbent or new supplier. You will have an understanding of the different implementation approaches required for the different distribution channels that TUI has. You will work with the responsible colleagues in the UK market to ensure that the communication to the UK Retail Estate and the UK Contact Centres is well managed during the transition period. Manage the processes to allow retail queries and supplier changes to be updated on an on-going basis and manage any retail feedback on suppliers. You will also be the first point of contact for all escalation queries and investigate any issues with the various stakeholders (internal and external) involved. Work with key stakeholders to get the initial training plans set up for UK staff and also establish the first incentive scheme with the new supplier. You will also be involved in the change required for the UK and Northern Region bookflow, ensuring the change meets the requirements set out, testing the proposed technology and working with the insurance supplier on any new content required. For the initial transition period of a supplier or new product, you will be tracking performance on a regular basis, using sales plans as necessary. You will then make recommendations to the Senior Product Portfolio Manager to improve or solve any issues relating to the commercial performance. Involvement in establishing and setting up back-office processes with any new suppliers or products. In the case of our change to a common travel insurance provider, we have the vision, where it is possible, to have more common and standardised processes across the markets. Working with the Senior Product Portfolio Manager, you will work with internal stakeholders to achieve these new processes and ensure they are running to be able to pay and notify suppliers of sales. ABOUT YOU Strong Commercial acumenAbility to balance customer and commercial needsGood planning and organisation skillsGood knowledge of travel ancillary and financial service products preferredStrong Communication

Salary £25,000 (FTE) Joining the TUI Retail Team as a Store Manager, you'll support and lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings You will support and develop your team to be proactive, investigate and resolve every question or complaint, however if things don't go quite right, you'll be confident to step in and take ownership Recruit, nurture and retain top talent whilst sharing a great amount of fun You'll use customer feedback and insight to spot trends, challenge the way we work and find new ways to improve customer satisfaction and loyalty to grow our business Technology is evolving every day, so is TUI. By providing you with the best tools, your personality and experience will support you to coach, develop and performance-manage your team whilst setting high performance standards that drive engagement Drive your team to exceed company sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU A proven passion for leading by example and delivering excellent customer service A confident and fun motivator with the drive to exceed targets and overcome challenges Skilled to coach, develop and performance manage a team to retain talent A fair and inclusive management style that understands our people are our most valuable asset An organised individual who takes pride in their work and responsibility of their own development Confident to balance accounts, comply with company policies and procedures and responsible for managing every aspect of your store Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets & discretionary bonus Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email

Salary £20,000 (FTE) Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance. We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

Salary £20,000 (FTE) Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance. We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

TUI Group is the world's number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles. Airline Operations is a function within our airline organisation responsible for the operational planning and H24 delivery and control of airline operations in the operational control window: day of operation and 8 weeks prior. The Operational Planning function operates as a multi-disciplinary team of experts driving efficiency and innovation. As TOCC Leasing Specialist, you will be part of an exciting new team managing the day-to-day contact between TUI Airline and our External Capacity Providers (ECPs) supporting the delivery of the flying programme through our key providers. In this role, you'll report to the TOCC Leasing Manager As our TOCC operates on a 24/7 basis 365 days per year, the role will be shift based. Covering a combination of day (7am - 7pm) and night (7pm - 7am) shifts, which could span weekends and Bank Holidays (shift patterns may be subject to change in line with business requirements). Applications close 1st Jan 2023. ABOUT THE JOB As TOCC Leasing Specialist you'll: Work with ECP for their delivery of the flying programme across all 5 TUI Airline AOCs Regulatory applications across all TUI Airline and aid theTOCC Operational Delivery teams in new and amended applications Work closely with ECP, TOCC, AOC Market Sales to drive continuous improvement Build factual data sets to drive decisions to ensure continued delivery to our customers Utilise performance data to drive collaborative decisions and make recommendations for improvements Assist the TOCC teams in irregularities management for ECP or when ECP are required Deputise for the TOCC Leasing Manager and being an SME in crisis meetings as needed. ABOUT YOU A background Airline Operational knowledge and Leasing regulations across TUI Airline AOCs is desirable Awareness and knowledge of the Aviation regulatory environment Excellent stakeholder engagement Ability to operate in a complex environment Able to work shifts across 7 days a week Financially aware and cost conscious Considers both operational and customer impacts of decisions Role requires strong business English, both spoken and written, and may involve some international travel ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Discretionary Bonus Scheme Private Medical Insurance, single cover with option to add dependants Permanent Health Insurance Excellent rates with foreign exchange Pension scheme and life assurance We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That's why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.?

Salary £20,000 (FTE) Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongside your store induction Pension scheme and life assurance. We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

The Senior Legal Counsel - Aircraft Leasing & Finance is accountable for the provision and co-ordination of efficient, high-quality, focused legal support to the TUI Fleet Management and Fleet Finance ( FMFF ) directorate, driving real value into relevant transactions. Leading a small legal team, this role will act as an independent legal business partner and advisor to the Director of Fleet Management and Fleet Finance. It will work in an integrated manner with the FMFF team and, external legal advisors, advising upon management of legal risk, compliance with applicable laws and regulations and also maximising the efficiency and value derived from instruction of external law firms. TUI Group is in a rolling process of renewals across its aircraft fleet. It is scheduled to take delivery of a substantial number of new aircraft, return end of lease aircraft and continue its significant winter subleasing programme in the coming years. We are open to considering a hybrid working model for this role with a couple of days per week on average spent in our Luton office. Occasional travel to our Crawley office may be required. Applications close 25 September 2022 ABOUT THE JOB Be an independent business partner to the Director of FMFF helping to inform strategy and a trusted adviser to the FMFF team, advising on a range of transactional and non-transactional activities Transactional activities such as drafting, review and negotiation of aircraft and engine operating leases and subleases (including transfers between TUI airlines), purchase agreements, sale agreements, guarantees, amendment agreements and ancillary documents; monitoring lease novations and ensuring the Lessee s interests are adequately protected Advise in relation to aircraft lease returns, including pre-return lease analysis and advice related to end of lease compensation mechanisms and related documents Support FMFF in respect of OEM supply agreements and any related amendments; ensuring that post-closing activity is appropriately managed Non-transactional such as management of dispute resolution related to the TUI fleet, special projects (e.g. related to corporate M&A activity), knowledge management (notably related to sanctions, Cape Town Convention, aircraft/lease registration issues and product liability) Drive efficiency from our external legal advisors Work with the Aviation Practice Group on specific areas of practice of relevance to the TUI airlines Such other tasks as the General Counsel or Director of FMFF require ABOUT YOU A technically proficient lawyer with not less than 8 years PQE (England and Wales qualified ideally, Commonwealth qualified may be considered) Developed and proven knowledge and experience in aircraft leasing and asset financing Ability to articulate complex legal concepts and positions clearly and concisely and provide user-friendly, accurate language to deliver legal advice is a useful and coherent manner Skilled at delivering effective prioritisation, organisation and management of a high volume workload to enable success in a high-pressure environment An ability to balance commercial insight with a knowledge-based risk management approach Enthusiasm for the aviation sector, including the technical and operational aspects; Able to delegate, share knowledge and manage the performance of other members of the Legal team Previous experience working in an in-house environment with sophisticated internal clients would be an advantage ABOUT THE OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional TUI time off Health and Wellbeing support in five key areas - Financial, Health, Social, Community and CareerDiscretionary Bonus Scheme

This role will be within our Manpower and Crew Planning area. As Manpower Planning Executive - Crew Training, you ll be responsible for building and maintaining crew training plans and developing the resource plans to deliver the training. Your role will cover requirements for both TUI Airways & TUI Fly Nordic.Our Head Office location is Luton, but at TUI we believe that work is something you do, not somewhere you go so we are happy to consider a hybrid working model. There will of course be occasions when it just makes sense to be in the office but we also provide flexibility around how and where you work to promote our inclusive approach. We anticipate an average of 2 days per week will need to be based in the office. Applications close 25 September 2022ABOUT THE JOB Lead monthly handover meetings with the Crew Training team to provide a comprehensive training plan handover Build and maintain the cabin crew initial training plan, ensuring that it is robust and efficient whilst considering facility and trainer limitations Develop the training resource plan to deliver the Pilot training plan to budget, managing volume, changes and updating plans Highlight risks, opportunities and recommendations to the NR Pilot & Cabin Crew Manpower planners Create and maintain the CAT C pilot manpower plan in conjunction with senior stakeholders in Flight Operations, Commercial, and Operations Ensure changes made to the training or establishment plans are both financially and commercially viable and effective Undertake project work and provide input into ad-hoc activities across all areas of Manpower planning as required Understand and interpret industrial agreements, regulatory requirements and their respective planning requirements, and apply them to the plan to ensure compliance at all times Fully utilise all systems available to support and optimise the production of the programme Build a strong communication channel within Manpower planning and key stakeholders to ensure that all relevant detail is communicated in an effective, timely manner Ensure that a strong change control system is managed throughout the development of the programme Represent Manpower Planning at any ad-hoc meetings as required Identify and implement any changes to procedures, ensuring the team procedures handbook is amended accordingly Participate in and support projects within Airline Operations or wider airline as required and undertake other reasonable requirements of the business in keeping with your role. ABOUT YOU A self-starter with strong problem solving skills Ability to meet tight deadlines Strong organisational skills Good analysis and presentational skills Ability to present confidently to senior stakeholders Excellent communication skills Experience of working in a fast-paced environment Role requires strong business English, both spoken and written Effective collaboration and networking skills and the ability to work independently using own initiative with the confidence to escalate incidents where appropriate Previous Airline experience would be an advantage but not essential ABOUT OUR OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional TUI time off Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career

Joining TUI Retail as an Apprentice provides valuable insight into the world of Travel. Our two-year Apprenticeship Scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools you'll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, your support network will help you to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' You'll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the Standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence ABOUT YOU An understanding of what 'excellent customer service' looks like and confident to deliver Strong commitment and drive to achieve goals Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and how it's delivered Passion to work within tourism and actively grow and develop Self-motivated individual who's willing to act on feedback and takes ownership for their development Determine and committed to learning and working in store to achieve a Level 3 Travel Consultant qualification Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUROFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongsideyour store induction Pension scheme andlife assurance. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully.Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

Salary £20,000 (FTE) Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUROFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongsideyour store induction Pension scheme andlife assurance. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

For TUI Group IT we are looking for a Java Developer (m/f/d) with immediate effect. To ensure that TUI can put a smile on the faces of its guests day after day, the IT of the ensures that the processes of the world's leading tourism group run smoothly. With a passion for technology and expertise, TUI Group ITis driving the digital transformation forward. For customers and guests innovative solutions for customers and guests by bringing together the right people and the right are brought together. Know-How and fun with digitalization, reliability, uniqueness and an open approach to new technologies are what set the company apart. Flexibility is TUI Group IToffers an agile, dynamic environment that is driven by the search for new ideas and the new ideas and the corresponding willingness to change. As Java Developer (f/m/d) in the area of Accomodation and Sourcing you will ensure as a member of a team, you will ensure that the TUI Group's international hotel purchasing is optimally supported on the IT side and that our accommodations are available for our guests worldwide. Together with the team, you will plan and develop viable and future-proof applications and implement them in implement them in sprints. As an agile and powerful team, we feel responsible for the product end-to-end and and, in addition to further development, we also ensure smooth operation. Our applications are based on modern technologies: current Java version with Springframework, SQL and NOSQL databases, microservice oriented implementation with Kubernetes and Kafka, based on AWS Cloud. WHAT YOU WILL BE DOING: Continuous development of the application Planning, programming and testing of microservices in the area of productive applications Analysis, evaluation and structuring of business requirements in closecollaboration with business analysts and business experts Effective selection of technologies for sustainable technical concepts and solutions Ensuring consistency and executability of the implemented software changes in the test and production environments Consulting and conception through technical know-how Participation in agile, self-organized end-to-end teams that also take on DevOps responsibilities ("You build it, you run it"). Exchange of experience in communities of practice We encourage people with disabilities to apply. WHAT WE ARE LOOKING FOR: Completed studies in computer science, media informatics, business informatics or vocational training as an IT specialist in application development or a similar qualification Very good knowledge of Java from version 11 and relevant frameworks/concepts such as Spring Boot, RESTful Services; experience in designing microservices an advantage Professional experience in Java software development with Git, IntelliJ, Maven, Docker, Gitlab, CI/CD, Kubernetes, as well as Elasticsearch and JPA desirable Enthusiasm for technologies and architectures, such as Apache Kafka Passionate about and enjoys DevOps concepts and software development in a self-organized, agile Scrum team Enthusiastic personality with a strong team spirit Independent, careful and structured way of working Good command of German and English, both written and spoken TUI AND YOU Competitive salary Pension scheme, life assurance and options to buy shares Generous holiday entitlement & holiday discounts Forward thinking ways of working TUI time off, purchase of additional holiday entitlement Excellent rates with foreign exchange and discounts with retailers TUI Group's vision is to make travel experiences special. To fulfil this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. At TUI, we know people are as diverse as the destinations we send our customers to. Just as travel is about exploration, we are on a continuous journey to make our work culture more inclusive. Spending time with us, whether you are at work or on holiday, enables you to relax and be yourself in a safe environment. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA.

Salary £20,000 (FTE) Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' ABOUT YOU Excellent customer service skills Strong commitment to achieve targets and overcome challenges Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and responsibility of their own development Ability to use initiative to proactively spot and resolve potential problems Passion to work within tourism, although travel experience is not essential Confidence to handle multiple currencies and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUROFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongsideyour store induction Pension scheme andlife assurance. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

Joining TUI Retail as an Apprentice provides valuable insight into the world of Travel. Our two-year Apprenticeship Scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. ABOUT THE JOB Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools you'll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don't go to plan, your support network will help you to investigate and resolve any question or complaint You'll embrace change and rise to the challenges of a customer focussed role Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets' You'll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the Standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence ABOUT YOU An understanding of what 'excellent customer service' looks like and confident to deliver Strong commitment and drive to achieve goals Team player who engages and collaborates at all times with customers and colleagues An organised individual who takes pride in their work and how it's delivered Passion to work within tourism and actively grow and develop Self-motivated individual who's willing to act on feedback and takes ownership for their development Determine and committed to learning and working in store to achieve a Level 3 Travel Consultant qualification Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance ABOUT OUROFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Competitive salary with a commission scheme that rewards you for exceeding targets Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Investment in your development, starting with an interactive web based workbook alongsideyour store induction Pension scheme andlife assurance. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email To apply for this role, please answer the questions fully.Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.

An outstanding opportunity to help create and deliver the product vision for TUI's Group-wide Customer Data Services. Personalisation and frictionless journeys are now hygienic factors of a digital experience. Following the global pandemic, our customers are turning more than ever to our digital touchpoints to engage with us and they expect us to recognise them and engage with them in a personalised way across different devices and channels. This has become in a way a hygienic factor and Data & Analytics are absolutely core to deliver these personalised experiences to our customers. Customer Data Services (CDS) is the platform and data engineering work that will deliver end-to-end data services for Marketing Platforms such as CRM and the Mobile App. Marketing platforms are currently lacking some of the key customer and booking data or are duplicating the gathering of data, increasing cost and effort and reducing consistency. The shared data services will enable increased speed to market and reduced effort by reusing the same data foundations. Additionally, Customer Data Services will build and deliver the recommendation models that will be implemented in all customer-facing channels across the Group. We will use Machine Learning Models and the latest technologies to deliver 1-2-1 personalisation to our customers. We will connect these central models to all channels including web, app, CRM... delivering a unified, omni-channel personalization strategy. The role will be part of the Customer Data Services team, which is spread around the UK, Germany, Belgium and Portugal so there is flexibility on the location as we are highly virtual teams. ABOUT THE JOB As a Product Owner in TUI's Customer Data Services team you'll help define and deliver the roadmap for Data Services and Personalisation. You will: BUILD THE CUSTOMER DATA SERVICES ROADMAP: Work closely with the Head of to ideate and build a roadmap for the future features to be delivered by CDS. Each Product Owner will be responsible and accountable for a Product Area such as CRM, Recommendations, Analytics... and will ideate and build a roadmap for the future features to be enabled in that area. Work closely with the delivery and business teams from CDS, other Group programmes and the Source Markets to understand the current pain points and restrictions and raise solutions. ENGAGE STAKEHOLDERS EFFECTIVELY: Liaise with a variety of key stakeholders in development and business areas, building strong working relations. Most CDS roadmap deliverables for the coming years will be Cross-Platform so the Product Owner will be required to work closely with owners in other Group Platforms and ensure alignment of requirements and expected deliverables. Ensure all stakeholders are updated appropriately on a regular basis. Produce regular updates on development progress, KPI performance, and comms for governance meetings. MANAGE THE PRODUCT BACKLOG: Develop, refine and prioritise the product backlog for a Product Area of CDS. Translate high-level product roadmap into achievable product backlog items. Provide insight for defining and planning the overall Product Roadmap based on specialised knowledge and research, both internal and external. DELIVER NEW FEATURES: Drive delivery of the new features for CDS through your own dedicated scrum team. Compose User Epics, User Stories & Acceptance Criteria to a high standard, covering not only happy paths. Work with development teams to establish and document technical details needed for user stories. Work with QA, test & release teams to ensure all features are of the highest quality and timely. MONITOR AND DRIVE KPI PERFORMANCE: Take personal ownership of relevant KPIs and ensure that all developments are aligned to drive performance and have clear metrics, tracking mechanisms and targets. Highlight under-performance of metrics and develop plans in the roadmap and backlog in conjunction with the Business Lead to address these. ABOUT YOU: Skills & Behaviours Exceptional stakeholder engagement, able to develop trusted working relationships across business boundaries Exceptional collaboration skills, able to work closely with people from different backgrounds such as business or technical Exceptional business requirement elicitation and user story writing, able to articulate clearly and precisely what is required, and think through both happy and unhappy paths in detail Exceptional business analysis skills, able to analyse and map complex business and systems processes and develop effective solutions to customer, business and technical challenges Strong understanding of digital technologies and data management, with the ability to follow technical conversations and challenge decisions if the requirements are not fulfilled Strong communications and influencing skills, analyse and communicate technical concepts to create practical solutions and influence decisions Good commercial awareness, able to deliver commercial outcomes whilst still delivering for customers Experience Background in Business Analysis, Data Analysis, Data Management or Product Ownership. Preferred previous experience working in an Agile development environment. Preferred experience working in a cross-functional, cross-cultural environment. ABOUT OUROFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Discretionary Bonus Scheme Private Medical Insurance, single cover with option to add dependants Permanent Health Insurance Pension scheme andlife assurance We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email Your application is important to us and we aim to get back to you shortly after the closing date

As a Front End Software Engineer you'll be working within a cross-functional team made up of data engineers, developers and testers - Delivering across the entire software development life cycle, from concept /design/ build/ deploy /test, right through to release and support across our Marketing Platforms. The Marketing Technology team has a commitment to deliver a connected, real time Global Marketing Platform (GMP) for all markets across Europe. The transformation and development of GMP is ever increasing and the ability to implement a continuous feature delivery pipeline is key to its success. You'll be joining an exciting, new team to develop industry leading solutions to meet business needs. We are headquartered in Germany, with an international office network in London, Luton, Hanover, Porto and Berlin to mention few. TUI group sees the application of data and analytics as a core source of competitive advantage in the drive to deliver market leading personalised customer experiences which maximise the value captured from our extensive product range whilst operating at maximum efficiency. We have embarked on a journey of development towards a more digital, connected and integrated future. But we haven't arrived there yet. Join us now and shape the future of travel. ABOUT THE JOB: As a Front End Software Engineer you will develop and extend the reach of our highly-rated existing applications, while helping to define the roadmap for future TUI software applications. This will include collaborating with product owners and design colleagues to deliver inspirational applications, and continue to optimise their performance post release A key part of this role will be to develop and produce functional solutions with quality designs and code in accordance to architecture design standards, code standards and environment configuration management. You will also build prototypes at tech scoping stage of projects and create and maintain a robust technical framework to support TUI applications and platforms. Within this role you will also create custom solutions and features spanning multiple marketing technologies, with minimal duplication of effort. You will also seek continual improvements in delivery with the team to drive efficiency and productivity. You will test functionality and produce readable documentation for the created sources in accordance with the documentation guidelines, as well as take responsibility for the consistency and viability of the software changes made in the test and production environments ABOUT YOU: Extensive experience across all key front end languages is essential. (JavaScript, Ruby on Rails, Liquid, HTML, CSS) A good understanding and experience across multiple marketing technologies, especially focusing on integrations, and custom features. Experience with outside data sources and API's (JSON, SOAP, Rest, XML) Strong experience of Agile Scrum development practices. A highly flexible, adaptable and resilient personality, with the ability to work in an international team environment Flair for clean code, reusability, testability and readability (SOLID, TDD,) Solid understanding and practical knowledge of the full development and application lifecycle Working knowledge of the general software development landscape, architectures, trends and emerging technologies Understands how a structured approach should be used Excellent communication skills across all levels of the organisation and external 3rd parties / suppliers ABOUT OUROFFER Competitive salary Pension scheme andlife assurance Generous holiday entitlement & holiday discounts Forward thinking ways of working TUI time off, purchase of additional holiday entitlement Excellent rates with foreign exchange and discounts with retailers We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email

Working as part of the global reward team, this role primarily supports the Head of Reward and the wider reward team in the implementation and management of reward programmes and processes for the senior executives and other assigned employee groups. At TUI we believe that work is something you do not somewhere you go, therefore we are pleased to advise we can consider a hybrid working model for this role. ABOUT THE JOB Perform job evaluation and grading exercises using established methodologies (i.e. Hay, hkp). Collect and analyse external market data and internal pay data to carry out salary benchmarking. Participate in compensation surveys, prepare and review data and liaise with external vendors. Assist in the annual reward processes for the assigned employee groups, including salary and incentive reviews, bonus calculations and advising on policy and procedure. Provide advice and guidance and respond to reward queries from employees and HR colleagues. Support the administration of reward programmes and to ensure that all required records are maintained. Produce other ad-hoc data analysis, reporting and presentations as required. ABOUT YOU Demonstrable technical reward knowledge and previous experience, ideally both UK and international, with good understanding of reward principles and practices Knowledge of job evaluation methodologies (either Hay, hkp, Radford, WTW or Mercer) Highly numerate and analytical, with ability to manipulate large data sets using strong Excel skills Accurate with strong attention to detail Well organised and able to prioritise workload Proactive, pragmatic, practical and task focused Enjoy collaborating with team members and other HR/Reward colleagues on projects CIPD qualification would be desirable ABOUT OUROFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Excellent rates with foreign exchange Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Private Medical Insurance, single cover with option to add dependants Permanent Health Insurance Pension scheme andlife assurance We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email.We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

This is an exciting opportunity to join a busy tax team. As a VAT Specialist, you will enjoy being able to advise and support on all matters related to Indirect Tax in both the UK and EU regions. This will cover VAT, passenger taxes and other indirect tax work. Compared to many roles at this level, the position has a large amount of advisory / project work and business partnering. You will be required to support the Indirect Taxes Manager with all aspects of Indirect Taxes Accounting for all business sections including, UK Tour Operators, Retail, Airline, Cruise, Irish Tour Operator and other group companies. The role is based in Luton, but at TUI we believe work is something you do not somewhere you go. We believe in offering as much flexibility to the individual on whether they work from an office or elsewhere. With this flexibility in find, please note you will be expected to attend the office on average at least one day per week - which genuinely offers a great office and home life balance. ABOUT THE JOB Review the current VAT processes and control framework, making changes where necessary to streamline the overall process Train both finance and non-finance staff on all relevant VAT matters Stay up to date on any changes that are related to Indirect Tax and communicate accordingly across the wider business Assist internal functions with considering Indirect Tax implications from business changes e.g new contracts / new destinations / new business models. This may include applications for new VAT registrations Advise colleagues on VAT queries and resolve issues arising from invoice processing Maintenance of VAT controls including table review and updating tax tables within various systems Ad hoc projects as required to ensure we remain compliant in all areas relating to indirect taxes ABOUT YOU International VAT/Indirect tax experience would be great, but we are happy to consider applicants just with UK VAT experience Strong Indirect tax advisory experience with excellent technical skills. Desire and confidence to challenge ideas, working both autonomously and as part of a team. Pro-active and enjoy problem-solving, working in an agile way and making well-informed decisions within tight deadlines Positive 'can do' attitude to ensure the highest level of service is delivered to internal and external stakeholders Engaging communicator, confident in dealing with varying situations and always to a high standard Strong organisation, planning and project management skills. Exceptional numeracy and data analysis skills, plus good system skills (preferably with SAP and Excel). ABOUT OUROFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Excellent rates with foreign exchange Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Private Medical Insurance, single cover with option to add dependants Permanent Health Insurance Pension scheme andlife assurance We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email We really value your interest in TUI and will be back in touch with you shortly after the application closing date. LI-Hybrid