Keoghs LLP

This role offers the opportunity for a qualified solicitor to work with a recognised market leader in catastrophic injury work within our Complex Injury Claims Team. The Partner with whom the Assistant Lawyer will work manages a team of lawyers handling RTA non-delegated, high value multi track and catastrophic injury claims with a special interest in brain, spinal and amputation injuries. The Partner is also a key client relationship contact for a number of national insurers. We are looking for an ambitious individual who has solid previous experience in personal injury. You will be NQ+ , ideally have defendant experience and with a keenness to progress in this specialist area of law. Experience of indemnity, liability and complex medical issues is preferred and excellent attention to detail essential. The role will also involve the need to engage with senior claims handlers in long-standing insurance clients as well as assisting the Partner in activities that enhance and develop Keoghs' profile. This is a fantastic opportunity to build on existing experience in a complex, high value area of law. This role is working with our Newcastle team, but office location can be flexible. Part time hours or flexible working arrangements can be considered, and all details will be discussed at application. Key Responsibilities You will work as part of a team progressing each file from the receipt of papers from the Insurer to claims resolution dealing with aspects of liability and quantum. The role will include: Working with senior members of the team to manage a caseload of complex injury claims consisting of claims valued anywhere between £50 thousand and in excess of £1 million. Communicating with insurer clients, dealing with their queries and updating them as the matter progresses. Forensic analysis of voluminous quantum evidence, preparing chronologies, identifying anomalies and other relevant information across various sources and categories of evidence. Using your existing knowledge of complex and catastrophic injury symptomology to identify relevant issues within medical records in order to instruct medical experts, drawing key issues to their attention. Critical analysis of sources of liability evidence and identifying any gaps. Drafting concise technical advice on all aspects of claim handling to include advice on indemnity, liability, quantum and causation issues and claims resolution for strategy discussion with senior lawyers and handlers. Proactively identifying next steps required on matter, discussing those aspects with the senior lawyer and taking action as agreed. Interviewing witnesses and drafting statements. Liaising with parties involved in claims including the insured, insurer, witnesses etc. Drafting pleadings and applications. Instructing counsel and attending conferences, JSMs, mediations both remotely and in person. Making full use of the firm's Case Management System in progressing files from receipt to closure. Attending court in person or remotely from time to time, attending trials, settlement conferences etc as required. To ensure compliance with the SRA Standards & Regulations Skills, Knowledge & Expertise As well as all the key ingredients that make you a successful lawyer we are essentially looking for: Qualified solicitor or legal executive - NQ+ Proven experience in a Personal Injury role having handled multitrack work as a minimum Experience of litigation, indemnity, liability and complex medical issues is preferred Critical thinking and quantum analysis experience required Good telephone advocacy skills Excellent listening, verbal and written communication skills Excellent client care skills Ability to prioritise work, keep to deadlines and work under pressure Excellent research skills A strong knowledge of relevant insurance principles Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims. The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI's and SLA's are met. This role would be ideal for a candidate who is looking for experience running their own caseload. Key Responsibilities Maintain a caseload of approximately 250 files. Completion of Tracker Strategy document. Sending out Initial Letters and completing initial file opening procedures upon receipt of new files Companies Searches and ELTO Searches. Director searches and letters. Instructions to investigators. Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates. General admin including diarising dates for Protocol expiry Escalation of files to Team Leader for review when key milestones triggered Updating database on Tracker Policy queries to client for insured. Requesting documents from Insurer. Request and review OH & Personnel records from insured. Review medical, engineering evidence and witness evidence. File Closure Notifying brokers and co-defendants of closure General admin- diary dates Undertake ad hoc duties to support the team as required To ensure compliance with the SRA Standards & Regulations Adhere to the Keoghs Value 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Keoghs, Parkland, Bolton. Skills, Knowledge & Expertise The successful applicant should have the following skills: Desirable: Awareness and understanding of file handing processes for disease claims. Technical knowledge of NIHL &/or HAVS claims. Basic understanding of all stages of the pre litigation process for disease claims Essential: Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system. Ability to use own initiative, self-organise and self-prioritise Good listening and communication skills Ability to self-organise and self-prioritise Ability to work under pressure and to target GCSE grade A-C in English and Math Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition, the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Essential Experience of handling a caseload of EL/PL files is essential Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Previous litigation experience is advantageous Good advocacy skills Values: Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Essential Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Previous litigation experience is preferred Good advocacy skills Values: Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The role is for an assistant within the Property Risks and Coverage team. Day to day this will mean splitting time between assisting the partner and more senior figures within the team on large and complex disputes and managing a personal case load. The work will involve a variety of claims arising in a range of commercial and domestic settings and will include liability, recovery and indemnity disputes. The role would suit a person who has experience / interest in delictual and contractual disputes and litigated work. Key Responsibilities The work handled by the successful applicant will include the following • Running their own case load of pre and post-litigation property damage files Adhering to court deadlines and managing files in accordance with court timetables • Conduct of Court hearings • Instructing experts • Instructing and working with Counsel • Carrying out detailed reviews of quantum • Liaising with clients/other insurers/third parties • Liaising with policyholders and witnesses • Negotiating settlements • Drafting pleadings/court documents • Assisting other file handlers with their case loads • Any other tasks as they arise to efficiently run their caseload Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is home working. The office location is Glasgow. Skills, Knowledge & Expertise • Experience of handling pre and post-litigation damages claims • Experience of insurer funded property damage work • Experience of conducting court hearings up to and including Proofs • Experience of drafting court documents and understanding of processes • Good telephone and communication skills with people at all levels inside and outside the business • An ability to organise workload, prioritise tasks, use initiative and proactively progress client matters • Calm under pressure with the ability to re-prioritise and delegate effectively when required • A keen eye for detail and an ability to analyse evidence • Team player • Self-confidence • Good Literacy and IT skills • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met • Ability to work effectively within the Keoghs Shared Behaviour framework Required Soft Skills: Personal Effectiveness • Team Commitment : Values others perspective • Resilience: Demonstrates self-control • Passion for Growth and Improvement: Systematically improves performance • Embracing Change: Responds positively to change Business Focus • Client Care: Works to add value for the client • Decision Making • Negotiation, Influence and Persuasion • Commercial Insight: Considers and understands commercial implications Job Benefits

Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits