TripAdvisor LLC

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there. We have a fun and friendly environment where the key objective is getting things done. Our engineers are part of the full process from design, to code, to test, to deployment and back again for further iteration. Our team is building the Machine Learning Platform for all data scientists across Tripadvisor. Our mission is to make data scientists more productive and to enable broader and deeper utilization of machine learning techniques to help improve the business performance. We use a variety of 3rd party packages, including MLFlow, Seldon for ML model tracking and deployment, Kubernetes for hosting models, Argo and Git for CI/CD automation, Spark for big data processing. This is a rapidly changing field and we are deeply involved in open source community to help shape the technology evolution and are constantly looking for components to adopt in order to enhance our platform. What you'll do: Develop across our evolving technology stack - we're using Python, Java, Kubernetes, Apache Spark, Postgres, ArgoCD, Argo Workflow, Seldon, MLFlow and more. We are migrating into AWS cloud and adopting many services that are available in that environment. You will have the opportunity to learn many cutting edge technologies around Machine Learning Platform. You will push the boundaries, to test, develop and implement new ideas, technology and opportunities, and be well rewarded and recognized for doing so. Take responsibility for all aspects of software engineering, from design to implementation, QA and maintenance. Touch code at every level - from the UI, backend microservices, database, big data processing, operations, to CD/CI automation. Collaborate closely with data science teams to define feature specifications and develop high quality deliverables for our customers. Take ownership for the quality of the code. Skills and Experience: At least 5 years' experience of commercial software development. Willingness and ability to take on new technologies. Ability to break down complex problems into simple solutions. Strong analytical skills and desire to write clean, correct and efficient code. Sense of ownership, urgency and pride in your work. Experience with Python, Java, Docker, Kubernetes, Argo, Spark and AWS cloud services a plus. Exposure to Machine Learning practices a plus. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at . Apply for this job First Name Last Name Email Phone Location (City) Resume/CV LinkedIn Profile Website Current Company Current Title Application Consent Select

Senior Machine Learning Scientist (Generative AI) - Viator London, England About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonus. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. You will work on: Research, prototype, and productionize generative AI models. Develop scalable GenAI pipelines that generate high-quality content, from product descriptions, reviews, titles, and other product content. Design and evaluate prompt tuning strategies and RAG systems to ensure factual and engaging outputs. Fine-tune foundation models and develop domain-specific adapters using techniques like LoRA, PEFT, and instruction tuning. Define best practices for model monitoring, including output quality, hallucination detection, and user feedback loops. Understanding use cases for Agentic AI communicating your findings with the wider ML team and product. Utilize RLHF methodologies to build feedback mechanisms that directly shape the behavior and quality of our generative AI outputs. Collaborate cross-functionally with product, design, and engineering to integrate models into user-facing applications. Stay up to date with the latest in GenAI research and help shape internal best practices. Design, code, experiment and implement models and algorithms to enhance customer satisfaction, increase supplier value, optimize business results, and ensure infrastructure efficiency. Collaborate with product managers and various business stakeholders to ensure top-quality outcomes to meet internal objectives. Investigate and adopt innovative concepts that offer tangible benefits. To be successful in the role, you'll need: 5+ years of hands-on data science experience with at least 2 years of experience with LLM. Awareness of current LLM techniques, prompt tuning, evaluations and model monitoring. In-depth knowledge of AI/ML/DL, Statistics, and related open-source libraries. Strong skills in SQL and at least one programming language. To be comfortable in code reviews, discussing architecture, and collaborating with a multidisciplinary team for regular model deployments. Experience in deploying online solutions and analysing real-time results through A/B testing. To be passionate about mentoring junior members of the team, and have a strong desire to help us perform to the best of our ability. Leadership qualities, autonomy, and team collaboration skills. Clear communication skills, awareness of the audience, and proactive sharing of findings. Actively involved in business networking and able to communicate complex ideas across the business simply and effectively. Desired qualifications: Master's or PhD in Computer Science, Operations Research, Statistics, or related quantitative disciplines. Knowledge in (any or all) User Modelling, Representation Learning, RecSys, Large Language Models (LLM). Prior experience in e-commerce or at an Online Travel Agency. Job Location: This role is a remote position or hybrid in the UK, Poland or Portugal. Occasional travel to company offices as necessary.

Senior Machine Learning Scientist (Generative AI) - Viator London, England About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonus. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. You will work on: Research, prototype, and productionize generative AI models. Develop scalable GenAI pipelines that generate high-quality content, from product descriptions, reviews, titles, and other product content. Design and evaluate prompt tuning strategies and RAG systems to ensure factual and engaging outputs. Fine-tune foundation models and develop domain-specific adapters using techniques like LoRA, PEFT, and instruction tuning. Define best practices for model monitoring, including output quality, hallucination detection, and user feedback loops. Understanding use cases for Agentic AI communicating your findings with the wider ML team and product. Utilize RLHF methodologies to build feedback mechanisms that directly shape the behavior and quality of our generative AI outputs. Collaborate cross-functionally with product, design, and engineering to integrate models into user-facing applications. Stay up to date with the latest in GenAI research and help shape internal best practices. Design, code, experiment and implement models and algorithms to enhance customer satisfaction, increase supplier value, optimize business results, and ensure infrastructure efficiency. Collaborate with product managers and various business stakeholders to ensure top-quality outcomes to meet internal objectives. Investigate and adopt innovative concepts that offer tangible benefits. To be successful in the role, you'll need: 5+ years of hands-on data science experience with at least 2 years of experience with LLM Awareness of current LLM techniques, prompt tuning, evaluations and model monitoring. In-depth knowledge of AI/ML/DL, Statistics, and related open-source libraries. Strong skills in SQL and at least one programming language. To be comfortable in code reviews, discussing architecture, and collaborating with a multidisciplinary team for regular model deployments. Experience in deploying online solutions and analysing real-time results through A/B testing. To be passionate about mentoring junior members of the team, and have a strong desire to help us perform to the best of our ability. Leadership qualities, autonomy, and team collaboration skills. Clear communication skills, awareness of the audience, and proactive sharing of findings. Actively involved in business networking and able to communicate complex ideas across the business simply and effectively. Desired qualifications: Master's or PhD in Computer Science, Operations Research, Statistics, or related quantitative disciplines. Knowledge in (any or all) User Modelling, Representation Learning, RecSys, Large Language Models (LLM) Prior experience in e-commerce or at an Online Travel Agency. Job Location: This role is a remote position or hybrid in the UK, Poland or Portugal. Occasional travel to company offices as necessary.

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. About the Role As a key member of our B2B BizOps team, the Business Operations Associate will play a hands-on role in driving the day-to-day success of our distribution partnerships team-one of Viator's fast growing revenue channels. This is a high-impact, execution-focused role ideal for someone who thrives on solving problems, analyzing performance data, and supporting commercial teams with the tools, insights, and processes they need to scale. You'll collaborate cross-functionally, build dashboards, and contribute to initiatives that improve efficiency and accelerate growth. Support the preparation of key materials (e.g., QBRs), helping consolidate and analyze data to inform team decisions and partner strategy. Build and maintain dashboards and reports using tools like Tableau and Salesforce to track KPIs and performance. Collaborate with cross-functional teams (Marketing, Product, Finance) to ensure alignment and smooth execution of initiatives. Help identify and implement operational improvements that eliminate bottlenecks and improve team workflows. Troubleshoot day-to-day issues, provide ad hoc analysis, and act as a go-to problem solver for the B2B team. Support the operational needs of the account management and partnerships team with tools, processes, and insights. What We're looking For 2+ years of experience in business operations, sales operations, consulting, or a data-driven role Familiarity with tools like Excel/Google Sheets, Tableau, or SQL-bonus points if you've worked with Salesforce Strong analytical mindset: you're comfortable working with data, drawing insights, and communicating them clearly. Attention to detail and ability to manage multiple workstreams in a fast-paced environment. A self-starter attitude-you're resourceful, organized, and ready to learn. A team player with great communication skills and a desire to work cross-functionally. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Current Company Current Title Application Consent Select Tripadvisor collects your personal data for the purposes of managing Tripadvisor's recruitment related activities as well as for organizational planning purposes globally. Consequently, Tripadvisor may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. If you join Tripadvisor, the personal data collected will become part of your employment record. In all cases, Tripadvisor will retain your information for a period after your application. Tripadvisor retains this information for various reasons, including in case Tripadvisor faces a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs and also to help us better understand, analyze and improve our recruitment processes. Tripadvisor does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Tripadvisor has international sites and Tripadvisor uses resources located throughout the world. Tripadvisor may from time to time also use third parties to act on Tripadvisor's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Tripadvisor group of companies as well as to third parties acting on Tripadvisor's behalf, including also transfers to servers and databases outside the country where you provided Tripadvisor with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of Tripadvisor, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights. Massachusetts Notification Select It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork We are looking for a London Field Sales Manager, who will report to the UK Sales Manager. The person will hire, coach, train and manage the team of field sales representatives based in London who are responsible for prospecting and signing new restaurants on TheFork network. The person will work closely with the leadership team to define and execute the London regional strategy. This role is ideal for a dynamic, ambitious individual that is passionate about making a difference in the hospitality industry and turning London into the top performing city in the business. You will have a strong background in the hospitality tech / Saas sector, with a minimum of 3 years management experience with 5+ direct reports. You will have a solid understanding of the pain points of restaurants, with a value selling approach to sales aiming to achieve substantial growth in this market. What you will do: Ensure the consistent achievement of your team's targets: Identify new business opportunities in the sector, using creative out of the box thinking to create new outreach opportunities for the team. Drive, develop, monitor and train an 8 person field sales team to achieve and exceed ambitious sales targets Bring your expertise, dynamism, charism and leadership to achieve your regional and country targets Analyse market trends and restaurant needs to shape the sales process and success of your team and region. Proactively assist the team by attending meetings in the field, developing your understanding of the challenges and objections faced on a daily basis. Consistently meet and exceed sales and revenue targets for your region Collaborate cross functionally with other regional sales and marketing managers and central teams to optimise results, GTM strategy and daily tasks. Confidently present to senior management and ELT on team results, new ideas, strategies and proposed partnerships. Work with the Customer Success Manager to ensure that the onboarding process for restaurants is seamless and restaurants are retained. Lead the London sales team by example, setting clear ambitious targets that will drive London to become the highest performing city in the business. 3 days a week based in our head office, leading and participating in F2F sales meetings. You Must Meet These Critical Qualifications An ambitious, results orientated self-starter who does not only reach but exceeds targets Experienced sales manager with 3 years of people management of 5+ direct reports A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, CHR, comfortable in managing short-term and long-term negotiations Enjoy industry networking and will to travel to events, client meetings and for additional business opportunities. A customer-oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people. Motivated person with the ability and charism to unite one team to work towards company goals and country targets A curious and willing to learn enthusiast, who wants to grow and improve with us. Strong analytical skills, good knowledge of Excel and a numerical insight You naturally have excellent communication skills, and you will build a strong connection between the Sales Teams, TheFork and the restaurateurs. Knowledge of Salesforce is a strong advantage Strategic insight What we offer you: A permanent contract (that can be useful in life) ️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) Competitive fixed salary and bonus Lunch vouchers available 3 working days per week (delivered to the office only) International teams and a multicultural environment spanning 10 offices across Europe Highly inclusive working environment ️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc Continuous learning and development programs Free access to the Calm app to help you build resilience wherever you are in your mental health journey Dedicated parental leave and caregiver leave policies (12 weeks fully paid) Life & Disability Insurance at no cost to the employee Amazing offices with dining, a coffee point on each floor, and leisure area We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to . Our HR team will review the request and respond accordingly. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The demands for Data Science and Machine Learning are experiencing rapid growth, demanding an enhancement of our Machine Learning Platform's capabilities. To address the increasing traffic and deliver cutting-edge solutions, the team is in search of a Senior Machine Learning Engineer to join and support Viator's growth. This role is a hybrid position based in our London or Oxford office. What you'll do: Our mission is to make data scientists more productive and to enable broader and deeper utilization of machine learning techniques to help improve the business performance. As an ML Ops Engineer, you will play a pivotal role in our dynamic team, you will have the opportunity to learn many cutting edge technologies around Machine Learning Platform, as also push the boundaries, to test, develop and implement new ideas, technology and opportunities. Your primary responsibilities will include: Empowering Data Science and ML teams, by providing the tools and infrastructure necessary for seamless execution of data science and machine learning tasks. Support tech stack evolution, by developing across our existing technology stack while contributing to our migration into the AWS cloud, leveraging and adopting the latest services available in that environment. Design, build and maintain a robust and scalable infrastructure to support pre-computed, batch and real-time model needs, ensuring smooth deployment and operation of machine learning models. Foster a culture of innovation by generating and promoting new ideas within the ML Ops domain. Find creative solutions to complex problems, pushing the boundaries of what is possible. Touch code at every level - from the UI, backend microservices, database, big data processing, operations, to CD/CI automation. What you'll need: 5+ years of ML engineering experience, focused on building modern ML infrastructure catering all stages of a model lifecycle, including development, deployment, management and monitoring. Hands-on experience with AWS Have a good grasp of IaC (Infrastructure-as-code) tools like Terraform and CloudFormation. Previous exposure to additional technologies like Python, Spark, Docker, Kubernetes is desirable. Ability to develop across a diverse technology stack and willingness and ability to take on new technologies. Demonstrated experience participating on cross functional teams in fast-paced environments. Excellent ability to break down complex problems into simple solutions. Experience with CI/CD processes and platforms. Sense of ownership, urgency and pride in your work. High quality verbal and written communication skills Perks of Working at Viator Competitive compensation packages , including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you'd like in select locations. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead; We're relentlessly curious; want to know more? Read up on our values: We aspire to lead . Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious . We push beyond the usual, the known, the "that's just how it's done." We're better together . We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always . We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The demands for Data Science and Machine Learning are experiencing rapid growth, demanding an enhancement of our Machine Learning Platform's capabilities. To address the increasing traffic and deliver cutting-edge solutions, the team is in search of a Senior Machine Learning Engineer to join and support Viator's growth. This role is a hybrid position based in our London or Oxford office. What you'll do: Our mission is to make data scientists more productive and to enable broader and deeper utilization of machine learning techniques to help improve the business performance. As an ML Ops Engineer, you will play a pivotal role in our dynamic team, you will have the opportunity to learn many cutting edge technologies around Machine Learning Platform, as also push the boundaries, to test, develop and implement new ideas, technology and opportunities. Your primary responsibilities will include: Empowering Data Science and ML teams, by providing the tools and infrastructure necessary for seamless execution of data science and machine learning tasks. Support tech stack evolution, by developing across our existing technology stack while contributing to our migration into the AWS cloud, leveraging and adopting the latest services available in that environment. Design, build and maintain a robust and scalable infrastructure to support pre-computed, batch and real-time model needs, ensuring smooth deployment and operation of machine learning models. Foster a culture of innovation by generating and promoting new ideas within the ML Ops domain. Find creative solutions to complex problems, pushing the boundaries of what is possible. Touch code at every level - from the UI, backend microservices, database, big data processing, operations, to CD/CI automation. What you'll need: 5+ years of ML engineering experience, focused on building modern ML infrastructure catering all stages of a model lifecycle, including development, deployment, management and monitoring. Hands-on experience with AWS Have a good grasp of IaC (Infrastructure-as-code) tools like Terraform and CloudFormation. Previous exposure to additional technologies like Python, Spark, Docker, Kubernetes is desirable. Ability to develop across a diverse technology stack and willingness and ability to take on new technologies. Demonstrated experience participating on cross functional teams in fast-paced environments. Excellent ability to break down complex problems into simple solutions. Experience with CI/CD processes and platforms. Sense of ownership, urgency and pride in your work. High quality verbal and written communication skills Perks of Working at Viator Competitive compensation packages , including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you'd like in select locations. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead; We're relentlessly curious; want to know more? Read up on our values: We aspire to lead . Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious . We push beyond the usual, the known, the "that's just how it's done." We're better together . We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always . We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. We are seeking a driven and high-performing Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical territory. The Destination Manager will have a deep understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability. You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given destination. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination. In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory. As a Destination Manager, you will be responsible for the following: Responsible for curating and maintaining a best-in-class product offering for the assigned destinations. Strategically acquire new inventory to address product gaps and highlight innovative offerings. Build and strengthen assigned destinations to enhance product selection and increase brand awareness. Negotiate favorable commercial terms and monitor key metrics, taking necessary actions. Ensure consistent availability and quality of key products and drive continuous improvement by aligning offerings with customer preferences. Establishing yourself and Viator as strong members in the operator community of your designated destination. The ideal candidate for this role will exemplify the following characteristics: 3-5 years in B2B Account management or Sales Online Travel Agency, operator, or travel experience is a plus Entrepreneurial & Commercially Driven Focused on growing the business and destination. Highly skilled in securing favorable terms and maintaining relationships Passionate about achieving success and excellence Committed to serving customer partners and sharing knowledge Growth and Results Oriented Continuously improving both personally and for the company Passionate about achieving success and excellence Skilled in leveraging professional connections Embraces new ideas and works well in teams Detail-Oriented Strong technical background and data analysis abilities Understanding of the travel landscape is preferred Proven track record of working in a fast paced and dynamic environment Clear and impactful in communication Language Skills:Proficiency in German, both spoken and written, is a requirement for this role due to the necessity of conducting business and managing relationships within German-speaking territories. Job Location: Hybrid. This role is a hybrid position with an expectation of 2 days per week in our London office Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please confirm the number of years of full-time B2B Account Management or Sales experience you have. 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Senior Product Director, Data, Martech & Experimentation (Viator) United Kingdom, Portugal, Poland Senior Product Director, Data, Martech & Experimentation Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore-everything from simple tours to extreme adventures-making memories that will last a lifetime has never been easier. Locations: UK, Portugal, Poland Viator's mission is to bring more wonder into the world. We help travelers discover extraordinary, unexpected, and forever-memorable experiences wherever they go. As the largest marketplace of our kind, we enable millions of travelers to book more than 300,000 tours, activities, and experiences worldwide. The Data, Martech & Experimentation team is at the heart of Viator's ability to scale, drive customer satisfaction, and optimize operations through data-driven, AI-powered, and highly efficient platforms . We are looking for an experienced Senior Director of Product to lead our internal platforms across Data, Machine Learning, Experimentation, Martech, and Customer Service . This role has the option to work from one of our European offices (Oxford, London, Lisbon, or Krakow) or to be fully remote with regular travel to offices for collaboration. What You Will Do Lead key initiatives across Viator's internal platforms including Data, Machine Learning, Experimentation, Martech, and Customer Service . Manage a team of Product Managers across multiple platform domains, ensuring alignment and collaboration across Product, Engineering, ML/AI, and Analytics. Drive a strategic vision for internal platforms, balancing long-term investments with immediate business needs. Build scalable, flexible, and high-impact capabilities that drive business growth and efficiency . Define success metrics, KPIs, and data-driven insights to optimize performance and decision-making. Own and communicate a platform roadmap , managing competing priorities across different business objectives. Develop strong partnerships with stakeholders, including Engineering, Analytics, Data Science, Marketing, and Customer Service teams , to align on goals and execution. Influence group-wide strategies , collaborating with the Tripadvisor team to ensure Viator leverages shared and distinct internal capabilities. Advocate for the importance of internal platforms , ensuring company-wide alignment on priorities and value. Stay ahead of industry trends in AI, ML, data, martech, and automation to continuously improve internal capabilities. What We're Looking For Required 12+ years of product management experience, including 5+ years in leadership roles . Proven experience leading cross-functional teams building Data, ML, or Martech products. Strong technical understanding of data platforms and AI-driven products . Experience building platform products that serve internal teams across an organization. Deep appreciation for technical requirements for platforms such as performance, availability, resilience, and security. Deep stakeholder management skills , with the ability to educate, influence, and collaborate across functions. Hands-on experience with data tools and insights , able to extract and interpret data to drive decisions. Experience with build versus buy decisions and experience with selecting and integrating third-party technologies. Passion for technology; early adopter of new products. Ability to scale teams and processes in a fast-moving, tech-driven environment. Bias for action , able to execute and iterate quickly. Experience in a matrixed, scaling organization that required balancing innovation and operational maturity. Preferred Master's degree in a technology or business-related field or relevant experience. Experience in Customer Data, Customer Service tooling, or Business Process Automation . Prior experience in marketplaces, or AI-driven platforms or e-commerce . Hands-on product management experience in Martech, Experimentation, or ML Ops . Good understanding of Data Governance . Why Join Us? At Viator, you'll be at the forefront of building and shaping internal platforms that power a global marketplace. You'll work alongside talented engineers, data scientists, and product leaders in a fast-moving, collaborative, and high-impact environment. If you thrive on solving complex challenges and driving innovation through data and AI , we'd love to hear from you! Perks of Working at Viator Competitive compensation packages, including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team. Flexible schedule. Work-life balance is ingrained in our culture. Donation matching. We match qualifying charitable donations annually. Tuition assistance. Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Travel perks. We provide discounts and more. Employee assistance program. We offer resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone. We want you to bring your unique identities, abilities, and experiences.

Senior Analyst, Paid Search Bidding (Viator) London, UK Senior Analyst, Paid Search Bidding Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. Viator. One app, 300,000+ travel experiences you'll remember. We are looking for a Senior Paid Search Analyst to work on data-led analytical elements of our paid search program. You will be part of a dynamic and innovative team, where autonomous decision-making, self-motivation, and flexible thinking are encouraged. You will play a crucial role in shaping the future success of the company. The role In this role, you will join the Search Engine Marketing (SEM) bidding team, who own and manage the data-led systems that ensure we're making the most out of our paid search advertising spend. Your contribution will have a direct impact on paid search bidding strategies, optimizing existing automated systems, and using data to help identify new opportunities or problem areas in paid search marketing. You will work in collaboration with the wider SEM team, Data Science, and Data Engineering teams to actively measure and manage the performance and optimization of our paid search program. Examples of What You'll Do Produce original analyses to identify and explore opportunities to optimize our search engine marketing (SEM) bidding strategies towards maximizing revenue. Seek out and implement improvements to our existing automated paid marketing systems. Plan and execute measurement tests and experiments to evaluate the impact of different bidding strategies and apply findings to improve performance. Apply analytical techniques to measure the true return of our SEM spend. Collaborate closely with cross-functional teams such as Marketing and Data Science/Machine Learning to align on strategies, share insights, and ensure objectives are met. Check on marketing performance daily and regularly report outward to the wider team and upward to the leadership team about trends, wins, and future plans. Stay informed and proactively implement emerging ad technologies, best practices in media systems management and bidding optimization, process improvements, and automation to enhance performance. What We Seek Bachelor's degree in Business / Maths / Statistics or a related quantitative field. 2+ years experience working in a data analytics position, preferably in a digital marketing environment. Ability to turn complex data into compelling storytelling and actionable recommendations. Expertise in interrogating data using SQL and writing custom SQL queries, and understanding of database structures. Understanding of statistical analysis techniques used for experimental design such as regression analysis, hypothesis testing, multivariate analysis, and time series analysis. Excellent verbal and written communication skills to effectively present findings, explain complex concepts, and influence stakeholder decision-making. Ability to manage multiple projects, prioritize tasks, and meet deadlines while maintaining a high level of accuracy and attention to detail. Genuine passion for learning and self-improvement, continuously seeking out new opportunities to expand knowledge and skills. Prior exposure to Paid Search, Bidding, and Marketing KPIs is a strong plus. Perks of Working at Viator Competitive compensation packages, including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Donation matching. We match qualifying charitable donations annually. Tuition assistance for qualified programs. Lifestyle benefit to spend on travel, wellness, or personal needs. Travel perks, including discounts. Employee assistance program with resources and support. Health benefits with great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences.

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. In this role, you will develop and implement a data strategy that supports the delivery of a data-driven CRM program. This role focuses on extracting actionable insights, driving customer segmentation, enabling personalized communications, and building a robust test-and-learn agenda to optimize campaign performance and ROI. Key Responsibilities: Develop and maintain a data-driven strategy to optimize CRM campaigns across all stages of the customer lifecycle. Identify opportunities within data to improve communication programs, enhance customer engagement, and add commercial value. Provide clear, detailed briefs to analysts for data extraction, segmentation, modeling, profiling, and campaign reporting. Collaborate with campaign and data selection teams to ensure CRM campaign logic is implemented accurately and aligned with the broader strategy. Lead the design of robust test-and-learn frameworks to deliver continuous improvements in customer segmentation and targeting strategies. Forecast and analyze campaign impact, recommending actionable strategies to enhance ROI and performance. Partner with analytics teams to deliver post-campaign analysis, translating insights into actionable recommendations for future initiatives. Ensure campaign performance metrics and results are communicated clearly to stakeholders. Champion the use of customer insights to inform and refine omnichannel CRM campaigns. Ensure all data capture and use complies with relevant regulations (e.g., GDPR). Act as a key point of contact for data governance and privacy best practices within the CRM function. Knowledge & Skills Strong expertise in CRM segmentation, database marketing, and data-driven campaign management. Proven experience in managing data briefs and developing actionable insights to drive customer value. Solid understanding of statistical techniques and measurement methodologies in CRM. Commercially astute with the ability to link data insights to tangible business outcomes. Skilled in presenting complex data insights and strategies to both technical and non-technical audiences. Strong knowledge of GDPR and other data privacy regulations. Experience Minimum 7+ years of experience in data planning. Hands-on experience in building and implementing segmentation models, test-and-learn programs, and campaign performance measurement. Experience working with MarTech platforms (e.g., Braze, Salesforce, or Segment CDP). Proficiency in developing next-best-action frameworks and managing customer lifecycle strategies. Qualifications Bachelor's degree in Marketing, Business, Data Science, or a related field (advanced degree preferred). Demonstrated success in delivering measurable results through data-driven strategies. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job

Location: London About Viator Viator's B2B team is an exciting, fast-growing business unit that drives revenue growth, diversification, and innovation for Viator's suppliers, affiliates, and partners. We offer suppliers and partners a variety of ways to work with Viator via a wide selection of tools and platforms. As an industry leader, you will be part of a team that works on some of the most exciting and impactful initiatives within our industry. This role is ideal for someone who is ambitious and interested in having a significant impact on the growth and performance of our affiliate program. What you'll do: We are seeking a seasoned and strategic Principal Product Marketing Manager to join our 3P (Partnership) business unit. This person will drive product marketing strategy, positioning, and execution to support our growth and partner engagement initiatives across all three segments. In this high-impact role, you will work closely with product management, sales, marketing teams, and our strategic partners to develop and execute go-to-market strategies, create compelling messaging, and drive product adoption within the partnership ecosystem. Responsibilities: Strategy and Positioning: Develop a deep understanding of the partnership ecosystem, including all three partner segments, their needs, competitive landscape, and market trends. Lead the creation of clear, differentiated product positioning and messaging that resonates with partners and end-users. Go-to-Market Planning and Execution: Own the end-to-end go-to-market (GTM) strategy for all 3P products and solutions. Collaborate with cross-functional teams to create impactful GTM programs that drive awareness, engagement, and revenue growth through our partner network. Partner Enablement: Design and deliver partner-focused content and enablement materials, including product guides, presentations, and training sessions, to empower our partners to effectively sell and implement our solutions. Market Intelligence and Insights: Act as the voice of the partner by gathering insights and feedback to influence product roadmap and prioritize features. Conduct competitive and market analyses to identify trends, opportunities, and potential threats to the 3P product offerings. Performance Measurement: Define and monitor KPIs to measure the success of product marketing efforts, including campaign effectiveness, product adoption, and partner satisfaction metrics. Skills & Experience: 8+ years of experience in product marketing, with a proven track record of successful product launches and partner-focused go-to-market strategies. Experience across a variety of segments is ideal. Deep understanding of partnership ecosystems including all of our partner types, B2B product marketing, and the competitive landscape. Exceptional written and verbal communication skills, with a talent for distilling complex ideas into clear, compelling messages, especially reporting to leadership roles. Ability to think strategically and develop big-picture ideas while executing on tactical details. Strong cross-functional leadership skills with a collaborative approach to working with product, sales, and other key stakeholders. Proficiency with market research and analytics tools to drive data-informed decisions. What We Offer: Flexible activity-based working fostering collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at .

Senior Analyst, Paid Search Bidding (Viator) London, UK About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore-everything from simple tours to extreme adventures-making memories that will last a lifetime has never been easier. The role We are looking for a Senior Paid Search Analyst to work on data-led analytical elements of our paid search program. You will be part of a dynamic and innovative team, where autonomous decision-making, self-motivation, and flexible thinking are encouraged. You will play a crucial role in shaping the future success of the company. In this role, you will join the Search Engine Marketing (SEM) bidding team, who own and manage the data-led systems that ensure we're making the most out of our paid search advertising spend. Your contribution will have a direct impact on paid search bidding strategies, optimizing existing automated systems, and using data to help identify new opportunities or problem areas in paid search marketing. You will work in collaboration with the wider SEM team, Data Science, and Data Engineering teams to actively measure and manage the performance and optimization of our paid search program. Examples of What You'll Do Produce original analyses to identify and explore opportunities to optimize our search engine marketing (SEM) bidding strategies towards maximizing revenue. Seek out and implement improvements to our existing automated paid marketing systems. Plan and execute measurement tests and experiments to evaluate the impact of different bidding strategies and apply findings to improve performance. Apply analytical techniques to measure the true return of our SEM spend. Collaborate closely with cross-functional teams such as Marketing and Data Science/Machine Learning to align on strategies, share insights, and ensure objectives are met. Check on marketing performance daily and regularly report outward to the wider team and upward to the leadership team about trends, wins, and future plans. Stay informed and proactively implement emerging ad technologies, best practices in media systems management and bidding optimization, process improvements, and automation to enhance performance. What We Seek Bachelor's degree in Business / Maths / Statistics or a related quantitative field. 2+ years experience working in a data analytics position, preferably in a digital marketing environment. Ability to turn complex data into compelling storytelling and actionable recommendations. Expertise in interrogating data using SQL and writing custom SQL queries, and understanding of database structures. Understanding of statistical analysis techniques used for experimental design such as regression analysis, hypothesis testing, multivariate analysis, and time series analysis. Excellent verbal and written communication skills to effectively present findings, explain complex concepts, and influence stakeholder decision-making. Ability to manage multiple projects, prioritize tasks, and meet deadlines while maintaining a high level of accuracy and attention to detail. Has a genuine passion for learning and self-improvement, continuously seeking out new opportunities to expand knowledge and skills. Prior exposure to Paid Search, Bidding, and Marketing KPIs is a strong plus. Perks of Working at Viator Competitive compensation packages including base salary, annual bonus, and equity. Remote-friendly approach to collaboration across a worldwide team. Flexible schedule for work-life balance. Donation matching for qualifying charitable donations. Tuition assistance for qualified programs. Lifestyle benefit to spend on travel, wellness, or personal interests. Travel perks including discounts. Employee assistance program for life's challenges. Health benefits with great coverage. Our Values We aspire to lead. We're relentlessly curious. We're better together. We serve our customers, always. We strive for better, not perfect. Our workplace is for everyone.

Head of Compliance / Money Laundering Reporting Officer (MLRO) London or Oxford About Tripadvisor We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Tripadvisor provides payment services through several subsidiaries, including Owl Payments Limited (Owl UK). The Role We are seeking an experienced Head of Compliance / Money Laundering Reporting Officer (MLRO) to lead compliance and financial crime functions at Owl UK, a payments institution regulated by the FCA. This leadership role requires deep regulatory expertise, strategic vision, and operational excellence. You will oversee compliance for Owl UK and support Tripadvisor's broader payments compliance efforts, ensuring adherence to legal requirements and supervisory expectations. Key responsibilities include managing the compliance program, driving regulatory initiatives, and collaborating with stakeholders to uphold a strong compliance culture. Job Location: Hybrid This role is a hybrid position that requires 1 or 2 days per month in our Oxford office What You'll Do Regulatory Compliance & Governance Act as Owl UK's Payment Service Directive (PSD) Individual, Chief Compliance Officer (CCO) and Money Laundering Reporting Officer (MLRO) under the FCA regulatory framework. Develop, implement, and maintain a comprehensive compliance framework, ensuring adherence to FCA regulations, Payment Services Regulations (PSRs) and AML requirements. Provide regulatory advice to the Owl UK board and senior management, ensuring proactive compliance with evolving laws and regulations. Serve as the primary liaison with the FCA and other regulatory bodies, handling all compliance-related communications, audits, and reporting. Oversee regulatory reporting, including suspicious activity reports (SARs), annual AML reports, and FCA notifications. Lead Owl UK's financial crime compliance program, ensuring robust controls to prevent money laundering, terrorist financing, and fraud. Maintain and enhance AML/CTF policies, procedures, and systems to ensure effective risk management and compliance with UK AML regulations, JMLSG guidance, and FATF recommendations. Act as Owl UK's MLRO, overseeing transaction monitoring, SARs submission to the National Crime Agency (NCA), and financial crime risk assessments. Ensure ongoing customer due diligence (CDD), enhanced due diligence (EDD), and know-your-customer (KYC) processes are effectively managed. Lead AML training and awareness programs for employees, fostering a strong compliance culture. Develop and oversee risk-based compliance monitoring programs to assess and enhance the effectiveness of controls. Ensure a robust fraud prevention and detection framework, collaborating with relevant teams to mitigate risks. Oversee periodic compliance audits, ensuring the business operates within regulatory expectations. Monitor industry developments, regulatory changes, and emerging risks, advising the Board on necessary adjustments. Stakeholder & Team Leadership Provide strategic leadership, fostering a culture of integrity and compliance. Work closely with legal, risk, product, and operations teams to ensure compliance is embedded in all business activities. Act as a key point of contact for external auditors, regulatory bodies, banking partners, and law enforcement. Skills & Experience We're looking for a seasoned compliance professional with the right mix of expertise, leadership, and a steady hand under pressure. You pride yourself on your positive disposition, sense of humour, and work ethic. You're collaborative and unflappable. Ideally, you'll have top-notch credentials (ICA Diploma, CAMS, or equivalent) and a deep understanding of payments regulations like FCA regulations, Payment Services Regulations (PSRs), Electronic Money Regulations (EMRs), and UK AML laws. You have experience liaising with regulatory bodies, including FCA, NCA, HMRC, and law enforcement agencies. If you've been an FCA-approved SMF16/17 before or a PSD Individual, even better. You should be a strategic thinker who can navigate regulatory challenges, manage auditors effectively, and influence stakeholders at all levels. Strong analytical skills, board-level communication chops, and unwavering integrity are a must. What We Offer Flexible activity-based working fostering collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas.

Head of Compliance / Money Laundering Reporting Officer (MLRO) London or Oxford About Tripadvisor We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Tripadvisor provides payment services through several subsidiaries, including Owl Payments Limited (Owl UK). The Role We are seeking an experienced Head of Compliance / Money Laundering Reporting Officer (MLRO) to lead compliance and financial crime functions at Owl UK, a payments institution regulated by the FCA. This leadership role requires deep regulatory expertise, strategic vision, and operational excellence. You will oversee compliance for Owl UK and support Tripadvisor's broader payments compliance efforts, ensuring adherence to legal requirements and supervisory expectations. Key responsibilities include managing the compliance program, driving regulatory initiatives, and collaborating with stakeholders to uphold a strong compliance culture. Job Location: Hybrid This role is a hybrid position that requires 1 or 2 days per month in our Oxford office What You'll Do Regulatory Compliance & Governance Act as Owl UK's Payment Service Directive (PSD) Individual, Chief Compliance Officer (CCO) and Money Laundering Reporting Officer (MLRO) under the FCA regulatory framework. Develop, implement, and maintain a comprehensive compliance framework, ensuring adherence to FCA regulations, Payment Services Regulations (PSRs) and AML requirements. Provide regulatory advice to the Owl UK board and senior management, ensuring proactive compliance with evolving laws and regulations. Serve as the primary liaison with the FCA and other regulatory bodies, handling all compliance-related communications, audits, and reporting. Oversee regulatory reporting, including suspicious activity reports (SARs), annual AML reports, and FCA notifications. Lead Owl UK's financial crime compliance program, ensuring robust controls to prevent money laundering, terrorist financing, and fraud. Maintain and enhance AML/CTF policies, procedures, and systems to ensure effective risk management and compliance with UK AML regulations, JMLSG guidance, and FATF recommendations. Act as Owl UK's MLRO, overseeing transaction monitoring, SARs submission to the National Crime Agency (NCA), and financial crime risk assessments. Ensure ongoing customer due diligence (CDD), enhanced due diligence (EDD), and know-your-customer (KYC) processes are effectively managed. Lead AML training and awareness programs for employees, fostering a strong compliance culture. Develop and oversee risk-based compliance monitoring programs to assess and enhance the effectiveness of controls. Ensure a robust fraud prevention and detection framework, collaborating with relevant teams to mitigate risks. Oversee periodic compliance audits, ensuring the business operates within regulatory expectations. Monitor industry developments, regulatory changes, and emerging risks, advising the Board on necessary adjustments. Stakeholder & Team Leadership Provide strategic leadership, fostering a culture of integrity and compliance. Work closely with legal, risk, product, and operations teams to ensure compliance is embedded in all business activities. Act as a key point of contact for external auditors, regulatory bodies, banking partners, and law enforcement. Skills & Experience We're looking for a seasoned compliance professional with the right mix of expertise, leadership, and a steady hand under pressure. You pride yourself on your positive disposition, sense of humour, and work ethic. You're collaborative and unflappable. Ideally, you'll have top-notch credentials (ICA Diploma, CAMS, or equivalent) and a deep understanding of payments regulations like FCA regulations, Payment Services Regulations (PSRs), Electronic Money Regulations (EMRs), and UK AML laws. You have experience liaising with regulatory bodies, including FCA, NCA, HMRC, and law enforcement agencies. If you've been an FCA-approved SMF16/17 before or a PSD Individual, even better. You should be a strategic thinker who can navigate regulatory challenges, manage auditors effectively, and influence stakeholders at all levels. Strong analytical skills, board-level communication chops, and unwavering integrity are a must. What We Offer Flexible activity-based working fostering collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas.

Copy of Director of Product Design B2B (Viator) London Director of Product Design Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. As the Director of Product Design for B2B, you will report to the Sr Director of Product Design and work closely with a cross-functional team of engineers, product managers, and business leaders. This role requires a focus on solving complex operational and workflow challenges through thoughtful design and research, ensuring our operator-facing tools are efficient, intuitive, and impactful. An online portfolio is required to apply. What you'll do: Manage and develop a growing team of product designers and researchers. Guide the team in simplifying and improving tools that help operators manage their business and integrate seamlessly via APIs. Collaborate closely with cross-functional teams including engineers, product managers, and product marketing. Work with teams across the company to align on priorities and create a clear vision for product design, research, and delivery. Influence the product roadmap, both short-term and long-term. Champion user-centered design and research processes, principles, and tools across the organization. Stay informed on competitor products and industry trends to identify opportunities for innovation. What you have: 5+ years of experience leading and managing product design and research teams. 7+ years of experience working collaboratively with design, product, engineering, and user research teams. A proven history of designing high-quality digital products that have achieved measurable results, showcasing the depth and range of your design leadership capabilities. The ability to think critically and holistically to develop and implement an ambitious vision for the teams, users and the business as a whole. A strong portfolio of design projects that reflect expertise in B2B or SaaS product design, backend systems, or enterprise solutions. You can manage high work volumes, process multiple projects simultaneously, and follow up on projects with a strong sense of urgency. You are collaborative and organized with strong communication skills. Expertise in utilizing data and metrics to inform design decisions and optimize the user experience. What We Offer Flexible activity-based working fostered collaboration and productivity. Inclusive global travelers community welcoming diverse perspectives. Competitive salary package including performance bonuses and equity plan. Development programs, managerial courses, and learning series. Health insurance covers medical, dental, and vision for families (varies by country). Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness. Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown. Employee assistance program for short-term counseling and free Calm app subscription. State-of-the-art offices: dining, coffee points, and leisure areas. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at .

Bókun, a fast-growing subsidiary of TripAdvisor Inc., is a leading reservation system and channel management platform for tours and activities operators globally that enables them to streamline their back-end operations and connect to an ecosystem of online travel websites to grow their business. At Bókun, we are committed to delivering innovative solutions that empower our clients to grow their businesses and enhance customer experiences. As a key player in travel technology, Bókun combines the agility of a startup with the stability of a publicly traded organisation. We are seeking a dynamic and innovative Senior Product Manager with a strong focus on delivering tangible outcomes through data-driven strategies with an ability to lead. Collaborating intimately with our design and engineering teams, this individual will take the reins in propelling the growth of Bokun. With a particular focus on consumer-facing products and enhancing user experiences, this role stands as a pivotal driver of our company's success. What You'll Do Manage the core product lifecycle which includes feature iterations and new feature development: from ideation, discovery, design & development to release. Lead cross-functional teams to develop a roadmap, create product definitions, establish milestones and lead OKRs. Recommend solutions to business, UX or UI challenges. Use data to generate actionable insights. Leverage user research, conduct user testing, and gather feedback to continuously improve the experience and champion the voice of the customer. Drive meaningful outcomes for the business by connecting product functionality and goals to the strategic objectives. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Identify, prioritize, and resolve technical, functional, and business quality issues. Partner with the rest of the Product organization to continuously improve our processes and introduce new ways of working. Skills & Experience 4+ years of product management experience using agile methodologies. Strong logical reasoning, attention to detail and problem-solving skills. Curiosity driven mindset that seeks to understand customer problems and build products that solve for those problems and customers love to use. Completely comfortable with using data and data tools to build understanding and insight. The passion to deliver a high quality user experience. Goal orientation and demonstrated record of success in previous endeavors; motivated to deliver exceptional results, driven by a strong work ethic. Location: The ideal candidate would be located in the United Kingdom (hybrid or remote). Perks of Working at Bokun Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job

Bókun, a fast-growing subsidiary of TripAdvisor Inc., is a leading reservation system and channel management platform for tours and activities operators globally that enables them to streamline their back-end operations and connect to an ecosystem of online travel websites to grow their business. At Bókun, we are committed to delivering innovative solutions that empower our clients to grow their businesses and enhance customer experiences. As a key player in travel technology, Bókun combines the agility of a startup with the stability of a publicly traded organisation. We are seeking a dynamic and innovative Senior Product Manager with a strong focus on delivering tangible outcomes through data-driven strategies with an ability to lead. Collaborating intimately with our design and engineering teams, this individual will take the reins in propelling the growth of Bokun. With a particular focus on consumer-facing products and enhancing user experiences, this role stands as a pivotal driver of our company's success. What You'll Do Manage the core product lifecycle which includes feature iterations and new feature development: from ideation, discovery, design & development to release. Lead cross-functional teams to develop a roadmap, create product definitions, establish milestones and lead OKRs. Recommend solutions to business, UX or UI challenges. Use data to generate actionable insights. Leverage user research, conduct user testing, and gather feedback to continuously improve the experience and champion the voice of the customer. Drive meaningful outcomes for the business by connecting product functionality and goals to the strategic objectives. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Identify, prioritize, and resolve technical, functional, and business quality issues. Partner with the rest of the Product organization to continuously improve our processes and introduce new ways of working. Skills & Experience 4+ years of product management experience using agile methodologies. Strong logical reasoning, attention to detail and problem-solving skills. Curiosity driven mindset that seeks to understand customer problems and build products that solve for those problems and customers love to use. Completely comfortable with using data and data tools to build understanding and insight. The passion to deliver a high quality user experience. Goal orientation and demonstrated record of success in previous endeavors; motivated to deliver exceptional results, driven by a strong work ethic. Location: The ideal candidate would be located in the United Kingdom (hybrid or remote). Perks of Working at Bokun Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job