We are looking for a friendly and hardworking Head Scout to oversee the work of a small team of Scouts (cleaners) and ensure that student rooms and communal areas are cleaned to the highest standards. You will have at least two years of cleaning supervisory experience and be a key member of our scouting team. The successful candidate will receive COSH and supervisory skills training. Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford, with a separate annexe on the Thames a 10-minute walk from the main site. The annexe has 170 student bedrooms. Additionally, the College has a busy out-of-term conference business that ensures the housekeeping team is busy year-round. Reporting to the Housekeeping Manager, the Head Scout will be responsible for: Overseeing and supervising the work of the GAB Scouts. Managing the work roster and monitor the standards of cleaning services at the GAB, instituting remedial action/improvements as necessary Supporting the Housekeeping Manager to adhere to COSHH Regulations to ensure a safe working environment. Serving as an excellent Scout, a role model to others, covering duties of Scouts and Head Scout during holidays and absenteeism. Any other duties that may be reasonably required The position is full-time (37 hours per week). Benefits include a generous holiday allowance, membership of the University staff pension scheme, free meals on duty and a travel pass/cycle scheme. The college offers an Employee Assistance Programme to support the wellbeing of its staff members.
Jul 28, 2025
Full time
We are looking for a friendly and hardworking Head Scout to oversee the work of a small team of Scouts (cleaners) and ensure that student rooms and communal areas are cleaned to the highest standards. You will have at least two years of cleaning supervisory experience and be a key member of our scouting team. The successful candidate will receive COSH and supervisory skills training. Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford, with a separate annexe on the Thames a 10-minute walk from the main site. The annexe has 170 student bedrooms. Additionally, the College has a busy out-of-term conference business that ensures the housekeeping team is busy year-round. Reporting to the Housekeeping Manager, the Head Scout will be responsible for: Overseeing and supervising the work of the GAB Scouts. Managing the work roster and monitor the standards of cleaning services at the GAB, instituting remedial action/improvements as necessary Supporting the Housekeeping Manager to adhere to COSHH Regulations to ensure a safe working environment. Serving as an excellent Scout, a role model to others, covering duties of Scouts and Head Scout during holidays and absenteeism. Any other duties that may be reasonably required The position is full-time (37 hours per week). Benefits include a generous holiday allowance, membership of the University staff pension scheme, free meals on duty and a travel pass/cycle scheme. The college offers an Employee Assistance Programme to support the wellbeing of its staff members.
Benefits: Complimentary meals during shifts, University pension scheme; generous holiday allowance Contract: Permanent, full-time, 40 hours per week Hours of Work: 6.45am to 3.15pm or 2.45pm to 11.15pm, rostered five days out of seven, to include Saturday and Sunday every week. Role Overview Reliable and enthusiastic person required for the role of Lodge Receptionist. Must have a flexible and friendly approach, able to act on own initiative, able to work alone, be self-sufficient and practical. The role requires a good level of IT literacy. Typical duties are operating reception, phone inquiries, managing mail, issuing of keys and initial response to incidents such as the fire alarm and general security associated with such a role. A period of mentoring and training is provided. This position is full-time (40 hours per week), rostered five days out of seven, to include Saturday and Sunday every week, on the shifts detailed above. At times there may be a requirement to work other days on overtime and an occasional night to cover for sickness/annual leave of others in the team. Main duties Front Desk Reception and Customer Service - Provide a friendly and informative reception service to all visitors, students, and conference guests. - Handle enquiries received in person, by phone, or email, and direct them to the relevant department or individual. Security and Emergency Response - Monitor fire and security systems, ensuring the safety and security of College premises. - Act as the College s first responder to emergency or security incidents, taking appropriate action and liaising with emergency services as required. Access Control and Administration - Manage the issue and return of room keys and access cards, maintaining accurate logs and using the SALTO access software for door access management. Patrolling and Student Support - Conduct security patrols of the College grounds. - Assist with maintaining good order and handling incidents involving students or visitors in collaboration with the Junior Deans. Mail and Parcels Management - Process incoming and outgoing mail and parcels, ensuring accurate records. Other Duties - Support Lodge Manager and Senior Lodge Receptionists with any additional tasks that arise, ensuring a high level of service is maintained at all times. Experience and Qualifications Essential - Good command of the English language, both spoken and written. - Ability to use a computer for email and basic tasks. - Strong customer service skills with a focus on providing a positive experience for all visitors. - Ability to handle emergencies with a calm and professional manner. Desirable - Previous experience in a public-facing role. - Experience working within a College or similar environment. Full training will be provided, including First Aid and Fire Marshall training
Jul 18, 2025
Full time
Benefits: Complimentary meals during shifts, University pension scheme; generous holiday allowance Contract: Permanent, full-time, 40 hours per week Hours of Work: 6.45am to 3.15pm or 2.45pm to 11.15pm, rostered five days out of seven, to include Saturday and Sunday every week. Role Overview Reliable and enthusiastic person required for the role of Lodge Receptionist. Must have a flexible and friendly approach, able to act on own initiative, able to work alone, be self-sufficient and practical. The role requires a good level of IT literacy. Typical duties are operating reception, phone inquiries, managing mail, issuing of keys and initial response to incidents such as the fire alarm and general security associated with such a role. A period of mentoring and training is provided. This position is full-time (40 hours per week), rostered five days out of seven, to include Saturday and Sunday every week, on the shifts detailed above. At times there may be a requirement to work other days on overtime and an occasional night to cover for sickness/annual leave of others in the team. Main duties Front Desk Reception and Customer Service - Provide a friendly and informative reception service to all visitors, students, and conference guests. - Handle enquiries received in person, by phone, or email, and direct them to the relevant department or individual. Security and Emergency Response - Monitor fire and security systems, ensuring the safety and security of College premises. - Act as the College s first responder to emergency or security incidents, taking appropriate action and liaising with emergency services as required. Access Control and Administration - Manage the issue and return of room keys and access cards, maintaining accurate logs and using the SALTO access software for door access management. Patrolling and Student Support - Conduct security patrols of the College grounds. - Assist with maintaining good order and handling incidents involving students or visitors in collaboration with the Junior Deans. Mail and Parcels Management - Process incoming and outgoing mail and parcels, ensuring accurate records. Other Duties - Support Lodge Manager and Senior Lodge Receptionists with any additional tasks that arise, ensuring a high level of service is maintained at all times. Experience and Qualifications Essential - Good command of the English language, both spoken and written. - Ability to use a computer for email and basic tasks. - Strong customer service skills with a focus on providing a positive experience for all visitors. - Ability to handle emergencies with a calm and professional manner. Desirable - Previous experience in a public-facing role. - Experience working within a College or similar environment. Full training will be provided, including First Aid and Fire Marshall training
Pembroke College is a vibrant and forward-thinking academic institution at the heart of Oxford. Our Events Office plays a crucial role in the life of the College, coordinating a diverse calendar of internal and external events. From student meetings and formal dinners to high-profile lectures and residential conferences, the team ensures every event is delivered to the highest standards and in the most sustainable manner possible. We are seeking an Events Assistant to join our close-knit team and help facilitate a wide variety of events, working closely with students, staff, the Fellowship, and external clients. The role is permanent, full-time (37 hours per week), with some flexibility required, including occasional evening and weekend work. Time off in lieu will be given for additional hours. Role Responsibilities includes: Event Coordination : Assist in planning and delivering meetings, events, and conferences, ensuring smooth execution. Client & Student Support : Respond to booking enquiries, liaise with internal and external clients, and ensure all event requirements are met. Administrative Duties : Maintain event records, prepare booking forms, invoices, and event schedules, and update the event management system (Kinetics). Event Setup & Logistics : Ensure event spaces are prepared, including arranging seating, AV equipment, and printed materials. Operational Collaboration : Work closely with the Catering and AV teams to ensure seamless service and event success. Health & Safety Compliance : Support adherence to college policies, including risk assessments and health & safety regulations. Applicants are asked to include a covering letter when submitting their CV. Benefits include a generous holiday allowance, university pension scheme, free meals on duty, a travel pass and cycle scheme, and access to the Employee Assistance Programme.
Feb 18, 2025
Full time
Pembroke College is a vibrant and forward-thinking academic institution at the heart of Oxford. Our Events Office plays a crucial role in the life of the College, coordinating a diverse calendar of internal and external events. From student meetings and formal dinners to high-profile lectures and residential conferences, the team ensures every event is delivered to the highest standards and in the most sustainable manner possible. We are seeking an Events Assistant to join our close-knit team and help facilitate a wide variety of events, working closely with students, staff, the Fellowship, and external clients. The role is permanent, full-time (37 hours per week), with some flexibility required, including occasional evening and weekend work. Time off in lieu will be given for additional hours. Role Responsibilities includes: Event Coordination : Assist in planning and delivering meetings, events, and conferences, ensuring smooth execution. Client & Student Support : Respond to booking enquiries, liaise with internal and external clients, and ensure all event requirements are met. Administrative Duties : Maintain event records, prepare booking forms, invoices, and event schedules, and update the event management system (Kinetics). Event Setup & Logistics : Ensure event spaces are prepared, including arranging seating, AV equipment, and printed materials. Operational Collaboration : Work closely with the Catering and AV teams to ensure seamless service and event success. Health & Safety Compliance : Support adherence to college policies, including risk assessments and health & safety regulations. Applicants are asked to include a covering letter when submitting their CV. Benefits include a generous holiday allowance, university pension scheme, free meals on duty, a travel pass and cycle scheme, and access to the Employee Assistance Programme.
