Colbern Limited

Employment and Skills Officer Walsall Contract £22.20 per hour PAYE or £30.31 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for an Employment and Skills Officer. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Educated to degree level or relevant equivalent work experience Civic centre office based will need to travel to engage in partnership working events engaging with businesses spending time with training providers visiting employers/ stake holder attending job fair events The Employment and Skills Team have successfully delivered projects and initiatives - in particular 'Walsall Works'. You will work with a dedicated team of professionals working on complex employability programmes achieving significant results in securing positive outcomes for local unemployed residents. We are looking for a skilled individual to provide leadership and co-ordination of our engagement with local employers, partner organisations and training providers. You will be adept at working with local businesses and providers to draw out opportunities to match to our clients. You will possess a demonstrable record of achievement in relationship management, project co-ordination and hold excellent communication skills. Together with a personality that empowers and motivates people to work together with a proven ability to influence decisions and broker enduring relationships with key partner organisations. The post holder will lead on gathering labour market information and analysing economic data to understand the issues faced by key stakeholders and barriers faced by clients. This intelligence will assist you in designing bespoke recruitment solutions and support workforce skills development. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Complaints Support Officer Northallerton Contract £14.13 per hour Our client is looking for an experienced is looking for Complaints Support Officer This is one of many roles we are recruiting for please visit our website colbernlimited co uk The Corporate Complaints Team is responsible for ensuring an effective, open and robust corporate complaints handling process, developing and implementing policies and procedures as appropriate. The Team oversees complaints as a whole across the Authority with a lead on Ombudsmen liaison. There is also close liaison with the other complaints teams and representatives across the Council, as well as senior management, elected members, MPs and other authorities and agencies. The Team is responsible for developing a positive, open and honest complaints culture across the Council and provides support, guidance and training to staff. Complaints and other representations are assessed to ascertain appropriate action and are recorded on the Council s case handling system, which the Team also oversees. Performance information is regularly reported to senior management teams including the Council s Management Board and Executive. The main task is to log and acknowledge complaints, allocate them to the service area and track response/conclusion. Strong attention to detail, good communication, customer service, good IT and systems skills and ability to learn quickly are the key requirements PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Administrator Newport, Isle of Wight Contract £13.26 per hour Our client is looking for an experienced is looking for Administrator This is one of many roles we are recruiting for please visit our website colbernlimited co uk To provide substantial administrative support to the financial systems and processes within the teams. To include the administration of procurement card activity. To work with and across teams to ensure adequate cover is maintained for all areas of the directorate, including LADO and Quality Assurance. To provide an accurate word processing service to staff within the directorate to include but not exhaustive; letters; reports; minutes; templates etc. To organise, attend and record/minute sensitive meetings containing complex and confidential information to a high standard. Ensure meetings have the appropriate set-up (face-to-face, virtual or hybrid), equipment and both follow-up work and relevant recordings are completed accurately and in accordance with statutory timeframes. To be able to demonstrate a high standard of confidentiality and professionalism with families and professionals and communicate effectively with them. Recording information on the electronic social care client record (Mosaic) and related databases; to include scanning/saving records; update databases held in the team to support performance management; following the business rules and training provided. File retrieval to be responsible for the collection of paper files from other locations and to update the recording requirements to ensure file location is correctly recorded. To undertake such other tasks consistent with this job description as required by the Business Support Team Leader. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Housing Advice and Options Manager Kettering Contract £265 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Housing Advice and Options Manager Ideally someone who is experienced in private rented sector access work, and who is feeling prepared for the changes coming on 1 May (Renters Rights Act). A strong leader, and someone that can performance manager and drive forward service improvement. The job role is office based, main base is in Kettering but may be required to travel to Corby or Kettering to meet needs of service and attend meetings etc. We can offer one day a week at home only we will therefore need someone who is local or willing to travel. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Purpose of the job To be responsible for overall development, co-ordination, delivery and performance of a highly effective homelessness prevention, assessment and advice service for people who are homeless or threatened with homelessness, with the ultimate goal of reducing homelessness and minimising the use of temporary accommodation. To develop, support and promote and inclusive, multi agency problem-solving approach to tackling, preventing and reducing homelessness to increase efficiency, deliver better outcomes for people who are homeless or threatened with homelessness and improve value for money. To provide people who are homeless or threatened with homelessness with advice on their housing options, taking into account their needs and aspirations, their eligibility for assistance under the homelessness legislation, their priority on the housing register and their ability to sustain a tenancy in the private sector. To contribute positively to the development of new working practices and initiatives, and the improvement of existing practices, that help to increase upstream prevention and prevent homelessness at the earliest stage, provide settled housing solutions and minimise the use and cost of temporary accommodation. To provide the Head of Housing Solutions, Assistant Director Strategic Housing, Development and Property Services, Corporate Leadership Team, and Councillors with advice on issues relating to housing advice and homelessness, to help set the strategic direction of the authority. The role will be based across the locality of North Northamptonshire PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Team Manager Tenancy Rights, Advice & Enforcement Lambeth Contract £29.79 per hour PAYE or £38.97 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Team Manager Tenancy Rights, Advice & Enforcement Minimum 2 days per week A Team Manager within a new Renters Rights Act (RRA) Tenancy Rights, Advice and Enforcement Team, a key position to enforce the rights of private rented tenants under the new Renters Rights Act legislation, tackle harassment and unlawful eviction and uphold the council s regulatory responsibilities. The position is until March 2027. This is one of many roles we are recruiting for please visit our website colbernlimited co uk The new manager will oversee a dedicated team of 4 officers who will provide specialist support and advice in response to new duties under the Renters Rights Act. The team will be central to delivering a fairer and safer private rented sector in Lambeth, acting also as a homelessness prevention tool. The Team Manager will provide strategic leadership, expert technical expertise, and staff management across advice, casework, and enforcement activity relating to the advertising, letting and ending of private rented sector tenancies. You will build a high performing team, ensuring residents receive accurate, timely, person-centered advice on their rights and protections, and that breaches of tenancy law are investigated and enforced lawfully, proportionately, and consistently. Enforcement action will involve evidence collection up to standards admissible in court, leading for the council with Legal on bringing cases to court for criminal prosecution or issuing and collecting civil penalty fines. You will work closely with Homelessness Prevention and partners across ASC, CSC, Health, VAWG services and voluntary sector organisations. This is a unique opportunity to drive forward a new offer, strengthen operational practice, and enhance the council s impact on tenancy rights and unlawful eviction prevention. We are looking for colleagues who can demonstrate: A good knowledge of tenancy law and security of tenure, unlawful eviction, harassment, and investigatory frameworks Experience managing or supervising complex casework within a statutory or regulatory context The ability to lead service improvements, develop operational policy, and maintain high-quality standards Strong leadership, communication and partnership-working skills A proactive, resident-centred and trauma-informed approach to working with residents If you re passionate about tenants rights, and ready to lead a specialist team delivering critical regulatory functions, we d be delighted to hear from you PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Homeless Intervention Caseworker Housing Chicksands, Bedford Contract £30 per hour PAYE or £39.27 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Homeless Intervention Caseworker - Housing Officer will be expected to attend the office as per business requirement. Usually 2 days per week. The role of Homeless Intervention Officer is a statutory role specifically focused on intervening early, preventing homelessness and managing our crisis response aims of alleviating homelessness where this has occurred. Working directly with those affected by homelessness by: - Triaging new approaches and providing quality advice to delay or stop homelessness in its tracks to all groups of customers including vulnerable customers who are in priority need, undertakes assessments to understand the council's duty - Undertakes all necessary enquiries and prevention activity via Personal housing Plans - Makes and checks statutory homeless decisions which are subject to legal challenge - Work closely with internal and external partners and agencies to resolve homelessness - Assesses who requires Transitional Accommodation - They ensure that the council meets the requirements of Part 7, Housing Act 1996 and Homeless Reduction Act. - Considering Safeguarding issues and referrals, especially concerning children, older people and those claiming homelessness due to domestic abuse. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Conducting full assessment of all eligible applicants who present as homeless or threatened with homelessness and issue notification letters in accordance with the legislation. Work collaboratively with applicants to draw up an agreed personalised housing plans and continually review the plan by updating the advice and support provided to the applicants. Assist in delivering a comprehensive and proactive homelessness prevention and advice service. Liaising with friends and family, landlords, letting agents, General Practitioners, Health Care workers, internal and external partners in the process of preventing or relieving homelessness and determining duties owed to applicants. Taking all reasonable steps to relieve homelessness irrespective of priority need. Conducting assessment interviews at Council offices and making home visits to homeless applicants. Apply and implement homelessness laws and the code of guidance, including the Housing Act1996, the Homelessness Act 2002, the Homeless Reduction Act 2017 and other relevant guidance and legislation whilst carrying out assessments of applicants housing and support needs. Explain the full range of housing solutions available to customers to help prevent or relieve homelessness as well as mediate to help resolve potentially homeless cases irrespective of tenure (excluding fear of violence). Ensure full and accurate recordings of client s details, all advice and support provided and maintain accurate written and computer records, reports and other monitoring information as required, in connection with the various duties and case management and in line with relevant policies and procedures. To manage client s expectations advising as to potential housing solutions including private rented and hostel accommodation and as to the lower supply of social housing compared to demand. To undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness and where possible prevent the use of interim accommodation by preventing homelessness. You may need to make referrals to the Mental Health or other relevant professional panels and to attend or participate in case conferences as requested. To keep up to date with relevant case law particularly in respect of the tests of vulnerability and priority need and with reference to responsibilities under the Equality Act and Care Acts. To identify and refer cases to the homeless outreach workers / services, e.g. those with a history of rough sleeping or complex needs where resettlement is needed to enable rehousing by social or other housing providers. You will be working closely with the temporary accommodation team to support the client with rehoming to permanent accommodation. You will provide information to clients on the operation of the Council s Housing Register, advice on a household s position on the register, extending areas of choice and prospects of assistance with housing and update systems as necessary. You will be required to complete assessments on suitable accommodation for applicants for temporary or long-term accommodation to end the homeless duty. This role is likely to be two days in the office per week, candidates must be able to attend CBC office locations when requested. There will be a requirement to attend team meetings as and when required. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer