Chief Customer Officer Clarion Housing Group National/Head office London Competitive salary Closing date - 18 th March (23:59) Clarion is the UK's largest housing association. We serve 360,000 customers and have homes in more than 170 local authorities. Our heritage goes back more than a century and this year we are celebrating 125 years of Clarion. We are a major home builder and an investor in people and places. Our charitable foundation Clarion Futures, helps people and communities in what is one of the country's biggest social investment programmes. We're a business for social purpose, making every penny count and any surplus we make is reinvested in our mission to provide homes for those who need them most. We are building a better future today. We are now looking for a new Chief Customer Officer to join our executive group. It has never been a more exciting time to join Clarion. We are working hard to build an organisation fit for the future that will set us up to deliver our mission: to provide and maintain homes for those that need them most. In 2023 we embarked on our 'Connect' programme which reviewed the way we work, set clear objectives on how to improve our homes and services and meet the evolving needs of our residents. We are tailoring our services to create a valuable and visible frontline service, an efficient and effective repairs service, and house people more quickly. Our new Chief Customer Officer will spearhead our Connect transformation programme and deliver a service that reflects our value of customer care. We need an exceptional professional who has relevant experience and a background in customer service. You will come with a track record of providing services that deliver excellent customer care. You will have expertise in large consumer-facing businesses, specifically developing services in a multi-channel setting, with an emphasis on providing efficient services that meet the needs and aspirations of our current and future customers. You will be an integral part of our group executive, embodying a people and customer-focused leadership approach. This role is crucial in providing strategic oversight. Our new Chief Customer Officer will bring an understanding of how to engage effectively with a diverse range of customers to gain insight and ensure the voice of the customer is genuinely embedded into the design of services. Being part of Clarion is more than just another job. This role offers you a career with a purpose, where you can make a real difference to the lives of others. Equity, Diversity, and Inclusion are part of our DNA and extend beyond our people and the residents we look after. We are keen to attract applicants from backgrounds of the broadest range possible. We place a premium on looking after our people; we are an inclusive workplace where you are free to be yourself and are valued. We know our people are our greatest asset in our mission to provide homes for those who need them most. If you would like to be part of our future, please click 'Apply' to read more. If you would like a confidential discussion with one of our advisors, please call Rosie Gunn on or Tim Hills on .
Mar 07, 2025
Full time
Chief Customer Officer Clarion Housing Group National/Head office London Competitive salary Closing date - 18 th March (23:59) Clarion is the UK's largest housing association. We serve 360,000 customers and have homes in more than 170 local authorities. Our heritage goes back more than a century and this year we are celebrating 125 years of Clarion. We are a major home builder and an investor in people and places. Our charitable foundation Clarion Futures, helps people and communities in what is one of the country's biggest social investment programmes. We're a business for social purpose, making every penny count and any surplus we make is reinvested in our mission to provide homes for those who need them most. We are building a better future today. We are now looking for a new Chief Customer Officer to join our executive group. It has never been a more exciting time to join Clarion. We are working hard to build an organisation fit for the future that will set us up to deliver our mission: to provide and maintain homes for those that need them most. In 2023 we embarked on our 'Connect' programme which reviewed the way we work, set clear objectives on how to improve our homes and services and meet the evolving needs of our residents. We are tailoring our services to create a valuable and visible frontline service, an efficient and effective repairs service, and house people more quickly. Our new Chief Customer Officer will spearhead our Connect transformation programme and deliver a service that reflects our value of customer care. We need an exceptional professional who has relevant experience and a background in customer service. You will come with a track record of providing services that deliver excellent customer care. You will have expertise in large consumer-facing businesses, specifically developing services in a multi-channel setting, with an emphasis on providing efficient services that meet the needs and aspirations of our current and future customers. You will be an integral part of our group executive, embodying a people and customer-focused leadership approach. This role is crucial in providing strategic oversight. Our new Chief Customer Officer will bring an understanding of how to engage effectively with a diverse range of customers to gain insight and ensure the voice of the customer is genuinely embedded into the design of services. Being part of Clarion is more than just another job. This role offers you a career with a purpose, where you can make a real difference to the lives of others. Equity, Diversity, and Inclusion are part of our DNA and extend beyond our people and the residents we look after. We are keen to attract applicants from backgrounds of the broadest range possible. We place a premium on looking after our people; we are an inclusive workplace where you are free to be yourself and are valued. We know our people are our greatest asset in our mission to provide homes for those who need them most. If you would like to be part of our future, please click 'Apply' to read more. If you would like a confidential discussion with one of our advisors, please call Rosie Gunn on or Tim Hills on .
We're recruiting for a Regional Housing Administrator to join our team in March. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. Your other responsibilities will include: Monitoring, recording and processing estate inspections and zoning information Assisting in arrangements for local community and resident involvement meetings and events Producing routine letters, reports and other documents from standard templates You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required. We're seeking motivated people with excellent IT, numeracy and communication skills; if this sounds like you we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% Flexible and agile working for the majority of our employees Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. Closing Date: Thursday 9th December 2021 at midnight For further details on this vacancy, please click 'apply' or visit our website. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Dec 03, 2021
Full time
We're recruiting for a Regional Housing Administrator to join our team in March. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. Your other responsibilities will include: Monitoring, recording and processing estate inspections and zoning information Assisting in arrangements for local community and resident involvement meetings and events Producing routine letters, reports and other documents from standard templates You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required. We're seeking motivated people with excellent IT, numeracy and communication skills; if this sounds like you we look forward to hearing from you. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% Flexible and agile working for the majority of our employees Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. Closing Date: Thursday 9th December 2021 at midnight For further details on this vacancy, please click 'apply' or visit our website. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Job Location: Based in one of our five refuge services in East Sussex (Hastings, Bexhill, Eastbourne, Lewes and Crowborough.) Do you want to be part of a dynamic and growing organisation that works to provide supported housing to people experiencing domestic abuse issues? Our East Sussex Domestic Abuse Service is currently looking for a Support Officer to join our dynamic team. Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe's largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society. Our work supporting individuals and families who have experienced domestic abuse offers our customers the opportunity to move on and live fulfilled, safe lives following the trauma they've experienced. The role of Support Officer whilst challenging at times, is an extremely rewarding one. Who are we looking for? To be successful in this role, you need to have a good understanding of domestic abuse issues including the impact of domestic abuse on victims and their children, ideally having previous experience in a similar role. We're looking for people who have the qualities and skills we feel would most benefit our clients; professionalism, empathy, kindness and understanding, and a desire to develop their own knowledge and skills to best support our clients. As a Support Officer, you'll work alongside internal and external colleagues including statutory and voluntary support services in East Sussex to help our customers and their families stay safe and recover from abuse. You'll use a person centred, trauma informed approach to assess the customers' needs and create an individual support plan with them. The Support Officer role is varied and includes: providing assistance to customers to access welfare benefits and manage debt issues; advice to manage their tenancy/ license with Clarion, enabling access to legal help and to attend court hearings or child protection meetings, providing access to counselling, therapeutic support and education services for them and their children, enabling access to substance misuse and mental health services and support to move on to appropriate, safe, longer-term accommodation. In addition, as part of the refuge team, you'll provide resettlement services to customers who have moved into independent accommodation and you'll have a key role in ensuring the refuge is a safe and welcoming place to live and work. Working for Clarion as part of the East Sussex team, you'll be delivering exceptional support services to our customers. What you'll get in return Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave A full training package will also be provided to new members of our team to help them develop the skills to become a great support officer. If you feel you have the qualities we're looking for, we'd love to hear from you. Closing Date: Thursday 16th December 2021 at midnight Interviews will take place via Microsoft Teams on Tuesday 21st December 2021 For further details on this vacancy, please click 'apply'. Applicants must be able to travel across the region as required. This post is subject to an Enhanced Adult & Child Criminal Record Check. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Dec 03, 2021
Full time
Job Location: Based in one of our five refuge services in East Sussex (Hastings, Bexhill, Eastbourne, Lewes and Crowborough.) Do you want to be part of a dynamic and growing organisation that works to provide supported housing to people experiencing domestic abuse issues? Our East Sussex Domestic Abuse Service is currently looking for a Support Officer to join our dynamic team. Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe's largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society. Our work supporting individuals and families who have experienced domestic abuse offers our customers the opportunity to move on and live fulfilled, safe lives following the trauma they've experienced. The role of Support Officer whilst challenging at times, is an extremely rewarding one. Who are we looking for? To be successful in this role, you need to have a good understanding of domestic abuse issues including the impact of domestic abuse on victims and their children, ideally having previous experience in a similar role. We're looking for people who have the qualities and skills we feel would most benefit our clients; professionalism, empathy, kindness and understanding, and a desire to develop their own knowledge and skills to best support our clients. As a Support Officer, you'll work alongside internal and external colleagues including statutory and voluntary support services in East Sussex to help our customers and their families stay safe and recover from abuse. You'll use a person centred, trauma informed approach to assess the customers' needs and create an individual support plan with them. The Support Officer role is varied and includes: providing assistance to customers to access welfare benefits and manage debt issues; advice to manage their tenancy/ license with Clarion, enabling access to legal help and to attend court hearings or child protection meetings, providing access to counselling, therapeutic support and education services for them and their children, enabling access to substance misuse and mental health services and support to move on to appropriate, safe, longer-term accommodation. In addition, as part of the refuge team, you'll provide resettlement services to customers who have moved into independent accommodation and you'll have a key role in ensuring the refuge is a safe and welcoming place to live and work. Working for Clarion as part of the East Sussex team, you'll be delivering exceptional support services to our customers. What you'll get in return Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave A full training package will also be provided to new members of our team to help them develop the skills to become a great support officer. If you feel you have the qualities we're looking for, we'd love to hear from you. Closing Date: Thursday 16th December 2021 at midnight Interviews will take place via Microsoft Teams on Tuesday 21st December 2021 For further details on this vacancy, please click 'apply'. Applicants must be able to travel across the region as required. This post is subject to an Enhanced Adult & Child Criminal Record Check. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Salary: £24,113 - £27,000 per annum (depending on experience) Hours: 36 hours per week (three-week rota including one weekend in three) Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy related support to single people with Mental Health issues? Our Mental Health service is currently looking for a Support Officer to join our dynamic team in Dagenham. You'll actively and regularly engage with clinical teams and community organisations within the local area. Providing welfare benefits advice, emotional support, budgeting and money management skills as well as supporting customers to develop skills to successfully live independently. Who are we looking for? You'll have knowledge of issues affecting those individuals with a range of enduring and severe mental health conditions, how to communicate effectively with these individuals and how to support them with dignity and respect. You'll have knowledge of housing management requirements and health and safety compliance. You'll be responsible for ensuring customers receive a high quality support service, working with them to achieve their identified support targets. You'll possess excellent communication skills, the ability to interact with service users from diverse backgrounds and liaise with a wide range of professional services and agencies in the community. A full training package will be provided to new members of our team to help them develop the skills to become a great support officer. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer: - Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave This is a great opportunity to be a part of a friendly, successful team whilst working in a great working environment and excellent support and encouragement to fulfil your role. If you feel you have the qualities we're looking for, we'd love to hear from you. Closing Date: Sunday 19th December 2021 at midnight For further details on this vacancy, please click 'apply' or visit our website. Applicants must be able to travel across the region as required. This post is subject to an Enhanced Adult Criminal Record Check. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Dec 02, 2021
Full time
Salary: £24,113 - £27,000 per annum (depending on experience) Hours: 36 hours per week (three-week rota including one weekend in three) Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy related support to single people with Mental Health issues? Our Mental Health service is currently looking for a Support Officer to join our dynamic team in Dagenham. You'll actively and regularly engage with clinical teams and community organisations within the local area. Providing welfare benefits advice, emotional support, budgeting and money management skills as well as supporting customers to develop skills to successfully live independently. Who are we looking for? You'll have knowledge of issues affecting those individuals with a range of enduring and severe mental health conditions, how to communicate effectively with these individuals and how to support them with dignity and respect. You'll have knowledge of housing management requirements and health and safety compliance. You'll be responsible for ensuring customers receive a high quality support service, working with them to achieve their identified support targets. You'll possess excellent communication skills, the ability to interact with service users from diverse backgrounds and liaise with a wide range of professional services and agencies in the community. A full training package will be provided to new members of our team to help them develop the skills to become a great support officer. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer: - Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave This is a great opportunity to be a part of a friendly, successful team whilst working in a great working environment and excellent support and encouragement to fulfil your role. If you feel you have the qualities we're looking for, we'd love to hear from you. Closing Date: Sunday 19th December 2021 at midnight For further details on this vacancy, please click 'apply' or visit our website. Applicants must be able to travel across the region as required. This post is subject to an Enhanced Adult Criminal Record Check. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
London MLP - £31,240 to £41,002 Norwich - £28,775 to £37,767 36 hours per week 2 year Fixed Term Contract We're looking for a Learning Developer and Facilitator to join our existing team to support the design and delivery of learning solutions for the business.This role is fundamental in helping ensure Clarion achieves its vision of becoming an 'employer of choice' by providing a coordinated, cross-business delivery of all Learning and Development activity. Delivering robust people development processes that are cost effective and provide the absolute best learning outcomes, you'll help ensure all aspects of Learning and Development targets and objectives are met. Liaising with all levels of management and identifying appropriate solutions for business needs, you'll facilitate exceptional outcomes for our people. With experience of designing and delivering training, including training materials, related to technology and systems, you'll work from a flexible base location but be required to deliver across regions as well as in the virtual classroom. If you have experience in Microsoft Dynamics 365, CE and Financial Operating systems along with a recognised qualification or experience in a similar role then this could be for you. You'll develop and deliver high-level technical and system learning across the business, from identifying needs, through to evaluation to confirm that the content, delivery and embedding was successful. Providing a first-class experience for all employees you'll ensure training material is engaging, interactive and at the appropriate level, always considering and adapting to individual learning styles and working in partnership with external stakeholders to develop specialised development content. With strong communication and interpersonal skills, an enthusiastic and positive approach, you'll engage easily and naturally with an ability to build relationships and create trust. You'll create blended learning solutions that are progressive and innovative and aligned with Clarion's values and behaviours, support the people management processes, are cost effective and achieve a high level of results. If you're able to motivate and inspire diverse groups of staff and have experience of managing conflicting deadlines and priorities then this could be your opportunity to join our supportive team. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. Closing Date: Thursday 16th December 2021 at midnight. For further details on this vacancy and to download the role profile Learning Developer & Facilitator please visit our website or click 'apply'. Applicants must be able to travel across regions as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Clarion Housing Group Clarion Housing Group is the UK's largest provider of affordable housing. We are committed to playing our part in tackling the housing crisis, both as a social landlord and developer of new housing. More than 350,000 people call a Clarion home their home. Our mission is to provide and maintain good quality housing for our residents and to build communities through high quality design and placemaking. We are a social business, reinvesting our profits into building new homes and providing support and opportunities to our residents through Clarion Futures, our charitable foundation. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Dec 02, 2021
Full time
London MLP - £31,240 to £41,002 Norwich - £28,775 to £37,767 36 hours per week 2 year Fixed Term Contract We're looking for a Learning Developer and Facilitator to join our existing team to support the design and delivery of learning solutions for the business.This role is fundamental in helping ensure Clarion achieves its vision of becoming an 'employer of choice' by providing a coordinated, cross-business delivery of all Learning and Development activity. Delivering robust people development processes that are cost effective and provide the absolute best learning outcomes, you'll help ensure all aspects of Learning and Development targets and objectives are met. Liaising with all levels of management and identifying appropriate solutions for business needs, you'll facilitate exceptional outcomes for our people. With experience of designing and delivering training, including training materials, related to technology and systems, you'll work from a flexible base location but be required to deliver across regions as well as in the virtual classroom. If you have experience in Microsoft Dynamics 365, CE and Financial Operating systems along with a recognised qualification or experience in a similar role then this could be for you. You'll develop and deliver high-level technical and system learning across the business, from identifying needs, through to evaluation to confirm that the content, delivery and embedding was successful. Providing a first-class experience for all employees you'll ensure training material is engaging, interactive and at the appropriate level, always considering and adapting to individual learning styles and working in partnership with external stakeholders to develop specialised development content. With strong communication and interpersonal skills, an enthusiastic and positive approach, you'll engage easily and naturally with an ability to build relationships and create trust. You'll create blended learning solutions that are progressive and innovative and aligned with Clarion's values and behaviours, support the people management processes, are cost effective and achieve a high level of results. If you're able to motivate and inspire diverse groups of staff and have experience of managing conflicting deadlines and priorities then this could be your opportunity to join our supportive team. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. Closing Date: Thursday 16th December 2021 at midnight. For further details on this vacancy and to download the role profile Learning Developer & Facilitator please visit our website or click 'apply'. Applicants must be able to travel across regions as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment. Clarion Housing Group Clarion Housing Group is the UK's largest provider of affordable housing. We are committed to playing our part in tackling the housing crisis, both as a social landlord and developer of new housing. More than 350,000 people call a Clarion home their home. Our mission is to provide and maintain good quality housing for our residents and to build communities through high quality design and placemaking. We are a social business, reinvesting our profits into building new homes and providing support and opportunities to our residents through Clarion Futures, our charitable foundation. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Salary: £41,458 - £57,699 Hours: 36 per week Contract Type: Permanent Location: London Bridge Are you an experienced, talented Business Intelligence Developer looking for a new and exciting challenge? Are you interested in working with the very latest technologies in Azure? We are looking for an enthusiastic BI Developer to join the Data Engineering Team on a permanent basis. About the role In a nutshell, you will be responsible for designing and engineering elegant, efficient & robust solutions to transform raw data into insight-ready outputs. You will be working with a variety of cutting edge technologies and will be part of a friendly and collaborative team that are passionate about data & technology. This role reports into the Data Warehouse Manager. Some of the main duties include: Design and engineer elegant and performant BI solutions using existing and emerging Azure technologies (including Power Apps/Power Automate), in line with industry best practice Work closely with the wider Data Engineering Team (including Business Analysts) to ensure changes are implemented in line with business requirements Support the BI Platform / Infrastructure, including undertaking troubleshooting, detailed investigations and fulfilling BAU requests Ensure changes are managed effectively, with appropriate task and project planning, communication, testing, training and logging via DevOps Create, maintain and release SQL solutions using DevOps / Git About you To be considered for this role, you'll come to us with solid experience in: Developing enterprise Data Warehouse/Database solutions using T-SQL (e.g. Azure SQL DB) Dimensional/Data modelling Query optimisation Developing solutions in Azure Data Factory and SSIS Developing with Visual Studio 2019 and DevOps/Git Developing Power Apps/Power Automate solutions You will be an excellent communicator and have exceptional attention to detail and problem solving skills. You'll be able to work to tight deadlines be able to pick up new technologies with ease. More information on the technical requirements for this role can be found on the role profile. So, if you are an experienced BI Developer with excellent communication skills and a flexible approach to work, we would love to hear from you! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. Closing Date: Tuesday 14th December at Midnight In the event that we receive a high volume of applications, we reserve the right to close this advert early. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work. #LI-LM1
Dec 01, 2021
Full time
Salary: £41,458 - £57,699 Hours: 36 per week Contract Type: Permanent Location: London Bridge Are you an experienced, talented Business Intelligence Developer looking for a new and exciting challenge? Are you interested in working with the very latest technologies in Azure? We are looking for an enthusiastic BI Developer to join the Data Engineering Team on a permanent basis. About the role In a nutshell, you will be responsible for designing and engineering elegant, efficient & robust solutions to transform raw data into insight-ready outputs. You will be working with a variety of cutting edge technologies and will be part of a friendly and collaborative team that are passionate about data & technology. This role reports into the Data Warehouse Manager. Some of the main duties include: Design and engineer elegant and performant BI solutions using existing and emerging Azure technologies (including Power Apps/Power Automate), in line with industry best practice Work closely with the wider Data Engineering Team (including Business Analysts) to ensure changes are implemented in line with business requirements Support the BI Platform / Infrastructure, including undertaking troubleshooting, detailed investigations and fulfilling BAU requests Ensure changes are managed effectively, with appropriate task and project planning, communication, testing, training and logging via DevOps Create, maintain and release SQL solutions using DevOps / Git About you To be considered for this role, you'll come to us with solid experience in: Developing enterprise Data Warehouse/Database solutions using T-SQL (e.g. Azure SQL DB) Dimensional/Data modelling Query optimisation Developing solutions in Azure Data Factory and SSIS Developing with Visual Studio 2019 and DevOps/Git Developing Power Apps/Power Automate solutions You will be an excellent communicator and have exceptional attention to detail and problem solving skills. You'll be able to work to tight deadlines be able to pick up new technologies with ease. More information on the technical requirements for this role can be found on the role profile. So, if you are an experienced BI Developer with excellent communication skills and a flexible approach to work, we would love to hear from you! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. Closing Date: Tuesday 14th December at Midnight In the event that we receive a high volume of applications, we reserve the right to close this advert early. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work. #LI-LM1
Salary: £52,520 to £73,979 per annum + £5,000 car allowance Hours: 36 hours per week Contract Type: Permanent Building homes. Developing futures. Are you a commercially focused Land Manager looking to make a difference with a new and exciting challenge? We are growing our Land and Planning Division across the UK and are offering an exciting opportunity for a Land Manager looking to make their mark. Working directly with the Head of Land South, you will be accountable for sourcing and acquiring Land and Development Package Deals for mixed tenure homes to meet Clarion Housing Group's ambitious target of building 4000 new homes per annum within the next few years. To be successful in your role of Land Manager, you will draw from your experience in the private sector to identify new land opportunities, joint ventures and package deals for residential development in the Southern home counties. In addition to overseeing multiple site acquisitions, you will support the creation of new partnerships and joint ventures, and as such you will be required to maintain a network of connections with such stakeholders as land agents, property professionals, funders, developers and contractors. You will have a tangible track record of purchasing land and show entrepreneurial flair and drive in getting deals across the line, as well as showing us your commercial acumen and significant experience of operating within a high performing team operating at a similar level within a diverse commercial organisation. Strong leadership and the ability to interact closely with other team members are essential skills to succeed in this challenging, but rewarding, role. In addition, you will be required to display excellent communication skills, alongside an ability to challenge, support, influence and engage senior managers and other stakeholders. In return we offer you a competitive salary and generous benefits package in a supportive environment, with plenty of scope for your career advancement and salary progression. For further details on this vacancy, and to apply, please download the role profile and click the 'Apply' button below. Closing date: 14th December at midnight Applicants must be able to travel across regions as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
Nov 30, 2021
Full time
Salary: £52,520 to £73,979 per annum + £5,000 car allowance Hours: 36 hours per week Contract Type: Permanent Building homes. Developing futures. Are you a commercially focused Land Manager looking to make a difference with a new and exciting challenge? We are growing our Land and Planning Division across the UK and are offering an exciting opportunity for a Land Manager looking to make their mark. Working directly with the Head of Land South, you will be accountable for sourcing and acquiring Land and Development Package Deals for mixed tenure homes to meet Clarion Housing Group's ambitious target of building 4000 new homes per annum within the next few years. To be successful in your role of Land Manager, you will draw from your experience in the private sector to identify new land opportunities, joint ventures and package deals for residential development in the Southern home counties. In addition to overseeing multiple site acquisitions, you will support the creation of new partnerships and joint ventures, and as such you will be required to maintain a network of connections with such stakeholders as land agents, property professionals, funders, developers and contractors. You will have a tangible track record of purchasing land and show entrepreneurial flair and drive in getting deals across the line, as well as showing us your commercial acumen and significant experience of operating within a high performing team operating at a similar level within a diverse commercial organisation. Strong leadership and the ability to interact closely with other team members are essential skills to succeed in this challenging, but rewarding, role. In addition, you will be required to display excellent communication skills, alongside an ability to challenge, support, influence and engage senior managers and other stakeholders. In return we offer you a competitive salary and generous benefits package in a supportive environment, with plenty of scope for your career advancement and salary progression. For further details on this vacancy, and to apply, please download the role profile and click the 'Apply' button below. Closing date: 14th December at midnight Applicants must be able to travel across regions as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
