Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what's right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. We are currently looking for a Senior Software Engineer to join our Developer Experience Platform Enablement Team, working in an AWS Serverless environment. What you'll be Doing: Be part of a cross-functional team: Implement platform tooling, automate processes, maximise our up-time, as well as enhancing our design system and core web component library. Work in a DevOps environment: Owning and improving CI/CD, IaC best practices, and incident management. Enhance our internal developer platform (Backstage), automate workflows, and lead the Observability strategy-implementing best practices for Logging, Metrics, and Tracing across the business, aligned with AWS Serverless standards. Collaborating in a high-performing team: Engage in team ceremonies, including Retrospectives, Stand-ups, Planning, and Socials, while continually adapting and seeking new ways to improve and deliver more effectively. Taking ownership: Lead design sessions, manage deliverables, and communicate progress with relevant stakeholders. Driving continuous improvement: Contribute to the team's best practices by sharing ideas, participating in learning initiatives, and helping to elevate engineering practices across the business. Opportunity to work in a fun and social environment! Our expectations of our Software Engineers: Drive Meaningful Developer Impact: Our goal is to enhance the developer experience by prioritising high-value initiatives that remove friction, improve efficiency, and empower teams. We focus on clear planning while remaining adaptable to evolving engineering needs. High Quality: Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace. Community Mindset: Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices. Open-Mindedness: Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success. Growth: Be actively engaged in your own growth, embracing challenges while feeling supported in your role. You'll be a good fit for the role if you: Thrive in a highly collaborative environment and enjoy working closely with other engineers and stakeholders. Are passionate about finding solutions to solve problems and improving efficiency across the firm. You have experience with GitHub and most of our tech environment. Have a good understanding of event-based architecture (a plus). Are familiar with React (a plus). Have knowledge of Extreme Programming best practices like Test-Driven Development (TDD) and Pair Programming (a plus). Our Tech Environment Full-stack, cross-functional teams, working closely with people of different specialisms within your team and across the business. AWS, Serverless, Terraform, C#, .NETCore, TypeScript, Node.js, GraphQL, React, Snowflake, Docker, Grafana GitHub for source control and continuous integration Developing solutions using Generative AI models Robust and performant cloud/serverless applications, with a focus on user experience and business growth. Backstage as our Internal Developer Platform We don't expect you to have experience with all of the technologies above, so if your experience doesn't cover some areas but you have cloud/serverless experience, please apply. How we get there Tools and Practices: Grafana, AWS Cloudwatch, CI/CD pipelines. Methodologies: Test-Driven Development (TDD), Pair Programming, and Experimentation. Engineering Principles: We apply core engineering principles, including SOLID, KISS, Conway's Law, and the Theory of Constraints, to ensure our solutions are well-architected and maintainable. Agile Principles: Our teams operate with agility, focusing on continuous delivery and improvement. Want to hear more? Find out more about Moonpig Group and what it has to offer here ! Moonpig's Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We're proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We'll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
Jun 18, 2025
Full time
Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what's right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. We are currently looking for a Senior Software Engineer to join our Developer Experience Platform Enablement Team, working in an AWS Serverless environment. What you'll be Doing: Be part of a cross-functional team: Implement platform tooling, automate processes, maximise our up-time, as well as enhancing our design system and core web component library. Work in a DevOps environment: Owning and improving CI/CD, IaC best practices, and incident management. Enhance our internal developer platform (Backstage), automate workflows, and lead the Observability strategy-implementing best practices for Logging, Metrics, and Tracing across the business, aligned with AWS Serverless standards. Collaborating in a high-performing team: Engage in team ceremonies, including Retrospectives, Stand-ups, Planning, and Socials, while continually adapting and seeking new ways to improve and deliver more effectively. Taking ownership: Lead design sessions, manage deliverables, and communicate progress with relevant stakeholders. Driving continuous improvement: Contribute to the team's best practices by sharing ideas, participating in learning initiatives, and helping to elevate engineering practices across the business. Opportunity to work in a fun and social environment! Our expectations of our Software Engineers: Drive Meaningful Developer Impact: Our goal is to enhance the developer experience by prioritising high-value initiatives that remove friction, improve efficiency, and empower teams. We focus on clear planning while remaining adaptable to evolving engineering needs. High Quality: Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace. Community Mindset: Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices. Open-Mindedness: Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success. Growth: Be actively engaged in your own growth, embracing challenges while feeling supported in your role. You'll be a good fit for the role if you: Thrive in a highly collaborative environment and enjoy working closely with other engineers and stakeholders. Are passionate about finding solutions to solve problems and improving efficiency across the firm. You have experience with GitHub and most of our tech environment. Have a good understanding of event-based architecture (a plus). Are familiar with React (a plus). Have knowledge of Extreme Programming best practices like Test-Driven Development (TDD) and Pair Programming (a plus). Our Tech Environment Full-stack, cross-functional teams, working closely with people of different specialisms within your team and across the business. AWS, Serverless, Terraform, C#, .NETCore, TypeScript, Node.js, GraphQL, React, Snowflake, Docker, Grafana GitHub for source control and continuous integration Developing solutions using Generative AI models Robust and performant cloud/serverless applications, with a focus on user experience and business growth. Backstage as our Internal Developer Platform We don't expect you to have experience with all of the technologies above, so if your experience doesn't cover some areas but you have cloud/serverless experience, please apply. How we get there Tools and Practices: Grafana, AWS Cloudwatch, CI/CD pipelines. Methodologies: Test-Driven Development (TDD), Pair Programming, and Experimentation. Engineering Principles: We apply core engineering principles, including SOLID, KISS, Conway's Law, and the Theory of Constraints, to ensure our solutions are well-architected and maintainable. Agile Principles: Our teams operate with agility, focusing on continuous delivery and improvement. Want to hear more? Find out more about Moonpig Group and what it has to offer here ! Moonpig's Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We're proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We'll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what's right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. Work with us At Moonpig Group our mission is to help people connect and create moments that matter. We're an international group made up of three brilliant brands - Moonpig in the UK, Ireland, US and Australia, and Greetz in the Netherlands - with our newest addition Buyagift joining us in 2022. We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we're an established leader within the online gifting market, offering a wide range of products to customers across the world. Moonpig is an iconic brand and innovator, with clear values. These values set our teams and our business up for success in an environment that's fun, supportive and challenging. They're the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you! Our architecture is built for scale and flexibility which will allow us to quickly innovate and launch new propositions coupling that with the wealth of data we have on our customers, the sky's the limit in the world of experimenting with cutting edge ideas. Why do our Product Managers love working for us? It is only when you visit one of our factories and see the end product being shipped to our customers, do you fully realise how important our role is as Product Managers at Moonpig Group. We help customers send messages of care and sit at the intersection of Technology, Business, and Product teams to deliver this vision. Our Product Managers come to Moonpig Group to make an impact and have fun whilst doing it. You will be part of a team that is responsible for delivering innovation in the Card / Gift industry, working on a platform that delivers over 50m orders and over 73m cards and gifts to our customers globally per year. To give you an idea of this scale, that's more than one product for each person in the UK. Each person is valued for the diverse background they bring to the team and we have a culture of high-challenge / high-support to help you reach your full potential. What You'll Be Doing You will be reporting to the Director of Product, and joining 15 other Product Managers in a high-performing, friendly and supportive team (which includes Design, Engineering, User Research, and Product Analytics). You'll experience the best of working for a tech-first company with the pride of working for a household name that helps millions of people show their loved ones they care. You'll have a manager who takes your professional development seriously and supports you to grow in your career. Our vision is to become the Ultimate Gifting Companion. With search being a critical component of our customer journey, your mission will be to build world-class search and discovery experiences, enabling customers to find the perfect card or gift effortlessly. Responsibilities: Develop Search Capabilities: Collaborate with Design, Engineering, Research, and Data Science to enhance search functionality, improve ranking algorithms, and optimize relevance and recall. Ranking Algorithm Optimization: Lead the development and tuning of ranking algorithms, leveraging techniques like Learning-to-Rank, vector search, and embedding-based retrieval. Customer-Centric Search Enhancements: Use user research and data analysis to understand customer behaviors and pain points, driving features that improve search usability and engagement. Testing and Iteration: Run A/B or MVT tests on new search features or optimizations to drive outcomes such as search success rate, conversion, and customer satisfaction. Simplify Complex Challenges: Translate technically complex search and data science concepts into actionable plans that drive customer and business outcomes. Champion Search Excellence: Advocate for best practices in search and discovery, fostering a culture of innovation and technical rigor within the team. Stakeholder Communication: Communicate search feature updates and performance insights to stakeholders across the business. You'll be a great addition to the team if you: Have 5+ years of experience as a Senior/Product Manager at a B2B or B2C business with a focus on search, discovery, or personalization. Have hands-on experience building or optimizing search systems, including ranking algorithms, relevance tuning, or search architecture. Are familiar with search technologies (e.g., Elasticsearch) and have collaborated with data science teams to implement machine learning models in search. Are intellectually curious and enjoy solving complex problems with Designers and Engineers in your team. Have experience working in Agile software development teams (Scrum/Kanban) and can effectively facilitate sprint ceremonies (planning sessions, reviews, retrospectives). Are comfortable managing senior stakeholders and aligning cross-functional teams toward common goals. Have experience of strategic thinking and the ability to balance long term planning with day to day delivery goals. Want to hear more? Find out more about Moonpig Group and what it has to offer here! Moonpig's Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We're proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We'll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
Feb 12, 2025
Full time
Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what's right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. Work with us At Moonpig Group our mission is to help people connect and create moments that matter. We're an international group made up of three brilliant brands - Moonpig in the UK, Ireland, US and Australia, and Greetz in the Netherlands - with our newest addition Buyagift joining us in 2022. We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we're an established leader within the online gifting market, offering a wide range of products to customers across the world. Moonpig is an iconic brand and innovator, with clear values. These values set our teams and our business up for success in an environment that's fun, supportive and challenging. They're the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you! Our architecture is built for scale and flexibility which will allow us to quickly innovate and launch new propositions coupling that with the wealth of data we have on our customers, the sky's the limit in the world of experimenting with cutting edge ideas. Why do our Product Managers love working for us? It is only when you visit one of our factories and see the end product being shipped to our customers, do you fully realise how important our role is as Product Managers at Moonpig Group. We help customers send messages of care and sit at the intersection of Technology, Business, and Product teams to deliver this vision. Our Product Managers come to Moonpig Group to make an impact and have fun whilst doing it. You will be part of a team that is responsible for delivering innovation in the Card / Gift industry, working on a platform that delivers over 50m orders and over 73m cards and gifts to our customers globally per year. To give you an idea of this scale, that's more than one product for each person in the UK. Each person is valued for the diverse background they bring to the team and we have a culture of high-challenge / high-support to help you reach your full potential. What You'll Be Doing You will be reporting to the Director of Product, and joining 15 other Product Managers in a high-performing, friendly and supportive team (which includes Design, Engineering, User Research, and Product Analytics). You'll experience the best of working for a tech-first company with the pride of working for a household name that helps millions of people show their loved ones they care. You'll have a manager who takes your professional development seriously and supports you to grow in your career. Our vision is to become the Ultimate Gifting Companion. With search being a critical component of our customer journey, your mission will be to build world-class search and discovery experiences, enabling customers to find the perfect card or gift effortlessly. Responsibilities: Develop Search Capabilities: Collaborate with Design, Engineering, Research, and Data Science to enhance search functionality, improve ranking algorithms, and optimize relevance and recall. Ranking Algorithm Optimization: Lead the development and tuning of ranking algorithms, leveraging techniques like Learning-to-Rank, vector search, and embedding-based retrieval. Customer-Centric Search Enhancements: Use user research and data analysis to understand customer behaviors and pain points, driving features that improve search usability and engagement. Testing and Iteration: Run A/B or MVT tests on new search features or optimizations to drive outcomes such as search success rate, conversion, and customer satisfaction. Simplify Complex Challenges: Translate technically complex search and data science concepts into actionable plans that drive customer and business outcomes. Champion Search Excellence: Advocate for best practices in search and discovery, fostering a culture of innovation and technical rigor within the team. Stakeholder Communication: Communicate search feature updates and performance insights to stakeholders across the business. You'll be a great addition to the team if you: Have 5+ years of experience as a Senior/Product Manager at a B2B or B2C business with a focus on search, discovery, or personalization. Have hands-on experience building or optimizing search systems, including ranking algorithms, relevance tuning, or search architecture. Are familiar with search technologies (e.g., Elasticsearch) and have collaborated with data science teams to implement machine learning models in search. Are intellectually curious and enjoy solving complex problems with Designers and Engineers in your team. Have experience working in Agile software development teams (Scrum/Kanban) and can effectively facilitate sprint ceremonies (planning sessions, reviews, retrospectives). Are comfortable managing senior stakeholders and aligning cross-functional teams toward common goals. Have experience of strategic thinking and the ability to balance long term planning with day to day delivery goals. Want to hear more? Find out more about Moonpig Group and what it has to offer here! Moonpig's Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We're proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We'll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what's right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. Work with us At Moonpig Group our mission is to help people connect and create moments that matter. We're an international group made up of three brilliant brands - Moonpig in the UK, Ireland, US and Australia, and Greetz in the Netherlands - with our newest addition Buyagift joining us in 2022. We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we're an established leader within the online gifting market, offering a wide range of products to customers across the world. Moonpig is an iconic brand and innovator, with clear values. These values set our teams and our business up for success in an environment that's fun, supportive and challenging. They're the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you! Our architecture is built for scale and flexibility which will allow us to quickly innovate and launch new propositions coupling that with the wealth of data we have on our customers, the sky's the limit in the world of experimenting with cutting edge ideas. Why do our Product Managers love working for us? It is only when you visit one of our factories and see the end product being shipped to our customers, do you fully realise how important our role is as Product Managers at Moonpig Group. We help customers send messages of care and sit at the intersection of Technology, Business, and Product teams to deliver this vision. Our Product Managers come to Moonpig Group to make an impact and have fun whilst doing it. You will be part of a team that is responsible for delivering innovation in the Card / Gift industry, working on a platform that delivers over 50m orders and over 73m cards and gifts to our customers globally per year. To give you an idea of this scale, that's more than one product for each person in the UK. Each person is valued for the diverse background they bring to the team and we have a culture of high-challenge / high-support to help you reach your full potential. What You'll Be Doing You will be reporting to the Director of Product, and joining 15 other Product Managers in a high-performing, friendly and supportive team (which includes Design, Engineering, User Research, and Product Analytics). You'll experience the best of working for a tech-first company with the pride of working for a household name that helps millions of people show their loved ones they care. You'll have a manager who takes your professional development seriously and supports you to grow in your career. Our vision is to become the Ultimate Gifting Companion and with 85% of the greetings cards market existing offline, the mission of the Personalise teams is to capture this market with features that the high street cannot compete with. In the past 12 months this team has been responsible for completely transforming the card customisation experience with features such as video & audio messages, AI suggested messages, stickers and photos to attract new customers and keep them coming back because of these features. Responsibilities: Collaborate with Design, Engineering, Research and Data to build zero-to-one products/features or product optimisations that solve customer problems and drive growth for Moonpig Group Deliver against business goals by running A/B or MVT tests on new features to drive outcomes such as conversion and repeat purchase rate Owner of the go-to-market strategy for new features through collaboration with our marketing and commercial teams A champion of simplicity, who is not afraid to fail fast in order to learn and deliver the best customer solution Contributing to the Product Team culture and helping to develop the team's capability by sharing your knowledge and skills with others Comfortable discussing technically complex subject matter, adapting your language dependent upon the audience The voice of the customer within the team, able to clearly articulate the desired outcomes of the new or improved product You'll be a great addition to the team if you: Have 5+ years of experience as a Product Manager at a B2B or B2C business Are intellectually curious and enjoy solving complex problems with the Designer and Engineers in your team Have experience working in Agile software development teams (Scrum/Kanban) and can effectively facilitate sprint ceremonies (planning sessions, reviews, retrospectives) Are happy managing senior stakeholders from across our different brands Bonus: experience working on an eCommerce product Want to hear more? Find out more about Moonpig Group and what it has to offer here ! Moonpig's Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We're proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We'll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
Jan 29, 2025
Full time
Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what's right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. Work with us At Moonpig Group our mission is to help people connect and create moments that matter. We're an international group made up of three brilliant brands - Moonpig in the UK, Ireland, US and Australia, and Greetz in the Netherlands - with our newest addition Buyagift joining us in 2022. We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we're an established leader within the online gifting market, offering a wide range of products to customers across the world. Moonpig is an iconic brand and innovator, with clear values. These values set our teams and our business up for success in an environment that's fun, supportive and challenging. They're the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you! Our architecture is built for scale and flexibility which will allow us to quickly innovate and launch new propositions coupling that with the wealth of data we have on our customers, the sky's the limit in the world of experimenting with cutting edge ideas. Why do our Product Managers love working for us? It is only when you visit one of our factories and see the end product being shipped to our customers, do you fully realise how important our role is as Product Managers at Moonpig Group. We help customers send messages of care and sit at the intersection of Technology, Business, and Product teams to deliver this vision. Our Product Managers come to Moonpig Group to make an impact and have fun whilst doing it. You will be part of a team that is responsible for delivering innovation in the Card / Gift industry, working on a platform that delivers over 50m orders and over 73m cards and gifts to our customers globally per year. To give you an idea of this scale, that's more than one product for each person in the UK. Each person is valued for the diverse background they bring to the team and we have a culture of high-challenge / high-support to help you reach your full potential. What You'll Be Doing You will be reporting to the Director of Product, and joining 15 other Product Managers in a high-performing, friendly and supportive team (which includes Design, Engineering, User Research, and Product Analytics). You'll experience the best of working for a tech-first company with the pride of working for a household name that helps millions of people show their loved ones they care. You'll have a manager who takes your professional development seriously and supports you to grow in your career. Our vision is to become the Ultimate Gifting Companion and with 85% of the greetings cards market existing offline, the mission of the Personalise teams is to capture this market with features that the high street cannot compete with. In the past 12 months this team has been responsible for completely transforming the card customisation experience with features such as video & audio messages, AI suggested messages, stickers and photos to attract new customers and keep them coming back because of these features. Responsibilities: Collaborate with Design, Engineering, Research and Data to build zero-to-one products/features or product optimisations that solve customer problems and drive growth for Moonpig Group Deliver against business goals by running A/B or MVT tests on new features to drive outcomes such as conversion and repeat purchase rate Owner of the go-to-market strategy for new features through collaboration with our marketing and commercial teams A champion of simplicity, who is not afraid to fail fast in order to learn and deliver the best customer solution Contributing to the Product Team culture and helping to develop the team's capability by sharing your knowledge and skills with others Comfortable discussing technically complex subject matter, adapting your language dependent upon the audience The voice of the customer within the team, able to clearly articulate the desired outcomes of the new or improved product You'll be a great addition to the team if you: Have 5+ years of experience as a Product Manager at a B2B or B2C business Are intellectually curious and enjoy solving complex problems with the Designer and Engineers in your team Have experience working in Agile software development teams (Scrum/Kanban) and can effectively facilitate sprint ceremonies (planning sessions, reviews, retrospectives) Are happy managing senior stakeholders from across our different brands Bonus: experience working on an eCommerce product Want to hear more? Find out more about Moonpig Group and what it has to offer here ! Moonpig's Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we're committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We're proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We'll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.