Davies Group

Financial Services Tutors at Davies are passionate about inspiring learners to achieve their goals and aspirations. Acting as an SME, providing exemplarily delivery and training, and enhancing business development opportunities, you will be responsible for developing workshop content aligned to apprenticeships and commercial programmes, delivering these with maximum impact, and then supporting clients to enhance their capabilities further, utilising business development techniques. You will be responsible for ensuring your workshop delivery is of high-quality, in-line with business and stakeholder expectations. Working closely with the Product team, you will support the creation of resources/content to continuously strengthen our workshop offering. You will also work closely with the Client Success team, accessing various stakeholders to provide business improvement solutions, as well as identifying these opportunities within delivery sessions. Your primary goal is to support learners to achieve their technical qualifications. You will be confident delivering (face to face and virtual) across both government and commercially funded programmes. You may also be required to deliver to delegates outside of the UK, either remotely or face-to-face. Key Responsibilities Ensure workshop delivery is of the highest standard across commercial and government funded programmes, in-line with our quality assurance framework and stakeholder expectations Ensure learners are passing their exams timely, reducing/avoiding delays on their apprenticeship/commercial programmes Maintain up to date technical knowledge and skills to provide learners with the best experience possible, taking regular exam resits if required Work closely with the workshops team to effectively plan when delivery will take place in line with learner journeys Work closely with the Product team to ensure content is continually evolving and the latest material and resources are accessible on the VLE Work closely with the Training Manager to ensure a seamless learner journey for all Maintain pedagogical development to ensure your teaching practice always remains at the highest standard. Provide high-quality bespoke training and support aligned to commercial propositions. Skills, Knowledge & Expertise Essential: CII Level 4 Diploma in Regulated Financial Planning (DipPFS) Understanding of vocational qualifications including Apprenticeships Experience in learning material creation and workshop design Experience of working within a regulatory environment (Ofsted/ESFA, CII) Experience of working with IT systems and creating webinars and e-learning content Experience developing delivery resources and content Self-motivated, focused and enthusiastic with the ability to work using own initiative. Confident communicator with excellent written, verbal and presentation skills Excellent administrative and organisational abilities Ability to be flexible if required to support delivery outside of normal working hours Ability to be able to effectively deliver to delegates outside of the UK Ability to upskill peers if required to support their development Desirable: Comprehensive Insurance knowledge and experience (Insurance certificate advantagous) Experience managing a team Experience working across teams/functions to ensure positive business outcomes Ability to identify opportunities to maximise business development opportunities Why work for Davies Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Fostering friendly employer Pension - matched contribution at 5% Life Assurance (4 x basic salary) Development, training, and professional qualification

As a Financial Services Coach, you will play a pivotal role in guiding and developing a cohort of apprentices, ensuring their progress aligns with quality standards and key performance indicators. You will provide tailored support throughout each apprentice's learning journey, helping them achieve critical milestones including qualifications and competencies outlined to the apprenticeship standard. Central to your role will be building strong relationships with line managers and other employer stakeholders to support the apprentice's development, manage time commitments effectively, and ensure alignment with the employer's performance expectations Key Responsibilities Conduct initial skills assessments ("skills radar" calls) to identify each apprentice's starting point and tailor their learning journey accordingly. • Deliver engaging induction presentations and manage all associated onboarding administration. • Facilitate monthly progress meetings with apprentices, both in the workplace and remotely, to monitor development and provide ongoing support. • Lead group training sessions in alignment with the organisation's curriculum intent and Ofsted requirements. • Respond promptly to apprentices' remote queries and provide guidance as needed. • Track and assess apprentice progress against agreed objectives and key milestones throughout the programme. • Contribute to business improvement through bespoke projects that enhance delivery and learner experience. • Maintain accurate and timely documentation to evidence learner progress, including tracking off-the-job training activities. • Contextualise learning outcomes to reflect the apprentice's specific role and working environment. • Guide apprentices in linking their work-based experiences to the knowledge, skills, and behaviours outlined in the apprenticeship standard. • Set meaningful activities that support the development of competencies aligned with the apprenticeship framework. • Coach apprentices on selecting and presenting appropriate evidence for their portfolio in preparation for End Point Assessment (EPA). • Support apprentices in working towards and achieving their professional qualifications. • Escalate concerns regarding apprentice progress or employer engagement to your line manager in a timely and constructive manner. • Collaborate with apprentices and their line managers to ensure timely achievement of programme goals and planned end dates. • Provide coaching and preparation support for apprentices approaching their End Point Assessment. • Participate in development and standardisation meetings as required to maintain consistency and quality across delivery Skills, Knowledge & Expertise Someone who has experience in a similar role (Coaching, Training, etc) Diploma or Advanced Diploma in Insurance (CII) Apprenticeship experience, highly advantageous Experience of working within a regulatory environment (Ofsted/ESFA) Several years occupational experience in the Insurance sector Functional skills in maths and English at a minimum of Level 2 Self-motivated, focused, and enthusiastic with the ability to work using own initiative A passion for working with and supporting learners to achieve their goals Excellent written, verbal and presentational skills Excellent administrative, organisational and IT skills and abilities Commitment to own continuous professional development Full, clean UK driving license Desirable: Assessor qualified Hold a teaching qualification Understanding EPA requirements and processes Why work for Davies? Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Fostering friendly employer Pension - matched contribution at 5% Life Assurance (4 x basic salary) Development, training, and professional qualification

Team Leader - Claims Management (Bolton Office) Step into a role where leadership meets impact. At BVS, we're looking for a confident, motivated Team Leader to guide and inspire our Case Management team as they deliver exceptional service on Specialist claims for a wide range of clients. If you bring a strong background in claims and thrive in a fast-paced, ever-evolving environment, this could be your next big move. What will your day look like: ? What You'll Be Doing Your day will be varied, people-focused, and full of opportunities to shape performance and drive excellence. You'll take ownership of: Leading and supporting a team of claims handlers, ensuring workloads are balanced and managed effectively Coaching and developing your team to meet and exceed client SLAs, with a focus on continuous improvement Creating a positive, engaged team culture where people feel supported, motivated, and valued Representing the team in Client Review Meetings , building strong relationships and showcasing our performance Conducting regular performance reviews , including audits and annual PDRs Managing team absences across case managers and first response colleagues Driving service excellence , ensuring technical accuracy and outstanding customer experience across all property claims Monitoring and achieving KPIs , keeping performance on track and identifying opportunities for improvement Overseeing client communications and completing weekly reporting to keep stakeholders informed and aligned Knowledge and Abilities: ? What You'll Bring We're looking for someone who combines technical expertise with genuine leadership ability: Proven experience leading a team , ideally within the property claims sector Strong communication skills , both written and verbal, with the ability to influence and inspire A natural motivator , capable of bringing out the best in others and driving performance A proactive, enthusiastic mindset , with the confidence to make decisions and lead change Why This Role Matters As a Team Leader, you won't just be managing tasks - you'll be shaping the success of your team, strengthening client relationships, and playing a key role in the continued growth of our claims operation. It's a role for someone who wants to make a difference every single day. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Davies UK&I is responsible for delivering high-quality claims services across multiple markets, with a strong focus on regulatory compliance, client satisfaction, and operational excellence. The London Market Claims Operations sub-division specialises in handling complex claims within the London and Lloyd's of London framework, ensuring adherence to market standards and driving innovation in claims processing.The Claims Adjuster role will be responsible for managing and resolving a range of lead and follow US & International Casualty claims placed within the Lloyd's and broader London insurance market What will your day look like: Utilise ECF2 and client platforms as required to complete claims processes. Deliver prompt, fair, and accurate claims decisions in line with policy wordings, market practices, delegated authority levels and regulatory requirements. Effectively handle and maintain allocated claims to ensure compliance with client SLA's/KPI's/DA's. Maintain strong stakeholder relationships through clear communication, attendance at client meetings and training as required. Control claims costs through proactive handling, strategic negotiation, and oversight of appointed external providers. Ensure high-quality claims documentation and recordkeeping, supporting accurate reserving, audit compliance, and reporting requirements. Foster a culture of accountability, technical excellence, and continuous improvement. Provide guidance and training as required to new and/or junior members of the team. Always uphold and work to the Davies company values. Knowledge and Abilities: Must Haves: The ideal candidate will have a sound knowledge of the London & Lloyd's Insurance and reinsurance Market and a minimum of 5 years' experience in Casualty claims handling. Possess excellent stakeholder management skills, familiarity with claims technology platforms, data-driven decision-making, and regulatory compliance. Preferred: Be studying towards or having attained Cert CII qualification. Experience of using ECF2 and knowledge of the delegated authority frameworks within the TPA environment. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Ready for a New Challenge? Join a High-Performing Engineering Team! If you're looking for a role where your technical expertise is valued, your judgement matters, and your career can truly accelerate, this is the opportunity for you. We're seeking a skilled and motivated professional to join our engineering function within a supportive, collaborative, and forward-thinking team environment. What You'll Bring You'll be qualified to a minimum of I.A.E.A or ATA (VDA) standard, with hands-on experience leading or supporting an engineering function-whether within an insurer, an independent firm, or a similar technical environment. What will your day look like: Produce high quality reportsAssess, value and negotiate repair costsProvide vehicle valuationsNegotiate total loss settlementsHave a detailed understanding of salvage categoriesClaims managementLiaise with Field planning team, repairers and customersSupport other members of the team as and when the need dictates Why You'll Love This Role You'll be joining a team that values expertise, encourages continuous improvement, and supports you in growing your career. Expect a fast-paced environment, varied caseload, and the chance to make a real impact every day. Knowledge and Abilities: Your expertise will allow you to:Accurately assess and negotiate repair costs Provide precise vehicle valuations Confidently negotiate total loss settlements Apply a strong understanding of salvage categories and the wider claims management process Essential Technical Skills To hit the ground running, you'll need solid experience using industry-standard estimating systems, including: AudatexGlassmatix An AQP qualification is a definite advantage and will help you stand out.Inspection scope extends from Cars to HGV'S, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Diminution in value Ensure instruction to reporting timescales remains within SLA's Contribute to a engaging and collaborative working environmentAdapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Ready for a New Challenge? Join a High-Performing Engineering Team! If you're looking for a role where your technical expertise is valued, your judgement matters, and your career can truly accelerate, this is the opportunity for you. We're seeking a skilled and motivated professional to join our engineering function within a supportive, collaborative, and forward-thinking team environment. What You'll Bring You'll be qualified to a minimum of I.A.E.A or ATA (VDA) standard, with hands-on experience leading or supporting an engineering function-whether within an insurer, an independent firm, or a similar technical environment. What will your day look like: Produce high quality reportsAssess, value and negotiate repair costsProvide vehicle valuationsNegotiate total loss settlementsHave a detailed understanding of salvage categoriesClaims managementLiaise with Field planning team, repairers and customersSupport other members of the team as and when the need dictates Why You'll Love This Role You'll be joining a team that values expertise, encourages continuous improvement, and supports you in growing your career. Expect a fast-paced environment, varied caseload, and the chance to make a real impact every day. Knowledge and Abilities: Your expertise will allow you to:Accurately assess and negotiate repair costs Provide precise vehicle valuations Confidently negotiate total loss settlements Apply a strong understanding of salvage categories and the wider claims management process Essential Technical Skills To hit the ground running, you'll need solid experience using industry-standard estimating systems, including: AudatexGlassmatix An AQP qualification is a definite advantage and will help you stand out.Inspection scope extends from Cars to HGV'S, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Diminution in value Ensure instruction to reporting timescales remains within SLA's Contribute to a engaging and collaborative working environmentAdapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

A leading professional services organisation in London is seeking a Software Developer to enhance and support core business systems. In this hybrid role, you will manage key applications and optimise SQL Server databases, contributing to a team-oriented environment. The ideal candidate should have strong SQL Server skills, experience in application support, and the ability to engage effectively with both technical and non-technical stakeholders. This role offers a competitive salary and a collaborative working atmosphere.

A notable finance firm seeks an experienced Interim TMS Implementation Specialist in London for a 6-month contract. This pivotal role focuses on implementing a Treasury Management System, requiring proven experience in treasury operations and direct involvement in the Lloyd's insurance market. The candidate must demonstrate knowledge of FIS treasury products and exhibit strong communication skills to manage stakeholders effectively. The role demands an individual ready to contribute from day one, with a focus on delivering results and maintaining compliance.

6 Month Contract Duration - Outside IR35 THE OPPORTUNITY Our client, a Lloyd's of London managing agent, is seeking an experienced Interim TMS Implementation Specialist to join their Finance function on a contract basis. The business case for a new Treasury Management System has been approved, and the preferred solution is expected to be FIS (Integrity or equivalent). This individual will be brought in to lead and execute the implementation, working closely with internal stakeholders across Finance, IT, and Operations. This is a hands on, delivery focused role. The client is not looking for a consultant to scope or re evaluate - the groundwork has been done. They need someone who can hit the ground running from day one. KEY RESPONSIBILITIES System Implementation & Delivery Lead the end to end implementation of the new Treasury Management System (expected FIS Integrity or equivalent) Manage the full project lifecycle including requirements gathering, system configuration, UAT, data migration, go live, and post implementation support Coordinate with the TMS vendor and internal IT teams on technical integration points, including connectivity to banking platforms and existing finance systems Ensure the system is configured to meet Lloyd's market specific requirements including multi currency, syndicate accounting structures, and trust fund management Stakeholder Management Act as the primary liaison between Finance, Treasury, IT, and Operations throughout the implementation Provide regular project updates to senior management, flagging risks and issues with proposed mitigations Manage third party vendor relationships, holding them accountable to agreed timelines and deliverables Process & Controls Document new workflows, procedures, and control frameworks associated with the TMS Ensure the implementation aligns with internal audit, compliance, and regulatory requirements relevant to Lloyd's Identify process improvement opportunities within treasury operations as part of the transition Training & Handover Design and deliver end user training to Finance and Treasury staff Produce comprehensive documentation and operational guides to support BAU post implementation Facilitate a smooth handover to the permanent team at the end of the contract REQUIRED EXPERIENCE & SKILLS Essential - Non Negotiable Proven, demonstrable experience implementing a Treasury Management System - must have done this before in a hands on capacity, not just oversight Direct experience working within the Lloyd's of London insurance market (managing agent, syndicate, or Lloyd's facing role) Strong understanding of treasury operations including cash management, liquidity, FX, and investment reporting in an insurance context Experience with FIS treasury products (Integrity, Quantum, or equivalent) is highly desirable and will be prioritised Familiarity with Lloyd's specific financial structures: syndicate accounting, Funds at Lloyd's, trust fund requirements, and Lloyd's reporting obligations Desirable Experience of systems integration work with banking platforms (e.g. SWIFT, host to host connectivity) and ERP systems Previous interim or contracting experience - ability to self manage and deliver without hand holding Exposure to regulatory frameworks relevant to Lloyd's including Solvency II and PRA reporting Experience in broader finance transformation or systems change programmes within insurance or financial services Personal Attributes Strong communicator capable of engaging both technical and non technical stakeholders at all levels Highly organised with the ability to manage competing priorities and keep a project on track Pragmatic and solutions focused - comfortable operating in ambiguity and able to make decisions with incomplete information Available at short notice - this is a priority hire and the client is looking to move quickly

As a Business Analyst at Davies Technology Solutions (DTS), you will engage with both internal and external stakeholders to gather and document requirements, processes, risks, and objectives to support the successful delivery of software products. You will also provide effort estimates and sizing for project scope. Reporting to the Principal Business Analyst, you will work closely with cross-functional teams to ensure alignment and achievement of collective objectives. Key Responsibilities Elicit, analyse, and prioritise business requirements: Collaborate with stakeholders to elicit, document, and prioritise requirements. Translate these into clear, actionable specifications for the development team. Identify client problems and formulate analysis approaches. Analyse and optimise business processes and systems: Analyse complex processes, systems, and data to identify improvement opportunities and efficiencies. Create detailed documentation (BPMN, use cases, user stories). Understand the business impact of suggested changes. Plan and estimate analysis and development work: Provide initial estimates for effort, timescales, and dependencies for PBIs and analysis tasks. Assist in PBI prioritisation. Analyse and interpret data: Identify trends, patterns, and insights from data to inform business decisions. Develop reports and dashboards to support data-driven decision-making. Manage stakeholders and communication: Act as a liaison between stakeholders and the development team. Ensure clear and effective communication, manage expectations, and facilitate collaboration. Contribute to solution design and validation: Participate in the design and validation of solutions, ensuring alignment with business needs and requirements. Work with development and testing teams to deliver solutions that meet the requirements. Support change management: Assist in change management efforts by providing training and support to clients and end-users. Drive process improvement and innovation: Identify opportunities for process improvements, efficiencies, and innovation. Contribute to the continual improvement of the Davies Analysis function (ways of working, process, tools, and organisation). Bring new ideas and innovation to the team by staying up to date with industry developments. Mentor junior BAs: Direct and mentor Level 1 Business Analysts. Manage time and budget: Accurately estimate and manage time on projects in line with the project budget. Promote Agile adoption: Contribute to the adoption of Agile practices through active participation in Agile ceremonies. Drive strategic alignment: Understand and communicate client strategy and outcomes to the delivery team and BA community. Solve problems effectively: Proactively identify and resolve issues to protect delivery outcomes. Skills, Knowledge & Expertise Proven experience as a Business Analyst or similar role. Experience working as an analyst or service designer in the technology sector and/or regulated markets. Strong understanding of modern software development methodologies and processes. Experience working within both Agile and Waterfall frameworks, with the ability to adapt to different project approaches. Proficiency with PBI ticketing/management tools such as Azure DevOps. Excellent interpersonal skills with the ability to engage stakeholders of all levels internally and externally and present information in a way that promotes full comprehension. Excellent time management skills, with the ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels and convey complex information effectively. Experience documenting business requirements, processes, and workflows. Ability to work collaboratively in cross-functional teams. Knowledge of data analysis tools and techniques is a plus. Experience with Figma or similar design tools is a plus.

Product Manager - Automation Agents Role Purpose This role leads the definition, development, and optimisation of automation and intelligent agent capabilities within the Claim Pilot ecosystem. You'll drive the strategy and delivery of automation features that streamline claims handling, operational workflows, and colleague/client interactions-building a scalable, globally aligned automation ecosystem. What will your day look like: Product Strategy & Alignment Shape the automation and intelligent agent components of the Claim Pilot product strategy.Define core automation agents, their scope, and expected benefits.Ensure alignment with global product standards, architecture, and reusable components. Roadmap Ownership & Delivery Own the roadmap for automation agents, workflow automation, and AI-enabled task handling.Translate strategy into clear backlog items and delivery increments.Lead discovery, validation, and user research to ensure solutions meet real business needs.Maintain high-quality product documentation and governance materials.Demonstrate measurable value and benefits from delivered automation. Automation & Platform Modernisation Build automation features that reduce manual effort, improve accuracy, and accelerate cycle times.Support consolidation of automation tools into the ClaimPilot platform.Partner with engineering, architecture, and data teams to ensure compliance with technical, security, and regulatory frameworks.Identify opportunities to retire legacy workflows and adopt global reusable components. Governance & Transparency Operate within UK&I and global governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks, and value outcomes across regional and global stakeholders.Build strong relationships with propositions teams, operational SMEs, and technical leaders. Adoption & Value Realisation Drive adoption of automation features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient-specific and regulated workflow platforms Key Relationships Internal: Agile Coach, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & Commercial, Group CIO. External: Clients, technology vendors, regulatory/industry bodies. Knowledge and Abilities: Essential Product management/ownership experience in automation, workflow, or operational tech.Understanding of automation tools, digital workers, conversational agents, or AI task handling.Strong delivery skills: backlog management, discovery, prioritisation, agile practices.Ability to work closely with engineering teams.Strong analytical and data-driven mindset.Excellent communication and stakeholder management. Desirable Experience in insurance, claims, TPA, or regulated operations.Exposure to AI-enabled automation, LLM agents, API-first platforms, or orchestration engines.Familiarity with global product governance.Experience in platform migration or consolidation. Attributes Curious, outcome-oriented, and experimental.Able to simplify complexity and collaborate effectively.User-centric with empathy for operational challenges.Structured, detail-focused, and proactive. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan