Davies Group

The Platform Administrator Apprenticeship offers a fantastic opportunity for someone looking to deepen their understanding of Learning and Development, particularly the growing impact of apprenticeship-based learning on future career pathways. You will gain valuable exposure to apprenticeship delivery and workplace learning programmes within one of the UK's leading insurance apprenticeship training providers. Working within highly regulated sectors including Banking, Insurance, and Financial Services, the role also provides the chance to engage with a diverse portfolio of high-profile global clients. Working as part of the Curriculum Team and reporting to the Learning Experience Manager, this role is responsible for a range of administrative activities. You will contribute to developing innovative approaches to enhance learner engagement and promote social learning via our Learning Experience Platforms. The role also involves building learning plans, supporting day-to-day queries, and using exceptional communication skills you will collaborate with Government funded Product Managers to ensure the smooth implementation of programmes within our e-portfolio system. You will work closely with CPD/PQ Product Managers, who develop tailored learning solutions for clients and other platforms. Apprentices enrolled on our programmes have access to both the Thrive and Aptem platforms, which are third-party systems that are continually evolving. Thrive plays a key role in the learner experience, offering a wide range of learning resources including eLearning modules, articles, workbooks, and videos, that support development and are uniquely tailored to Davies' delivery. Aptem serves as the progress tracking system, enabling both apprentices and coaches to access personalised learning plans and monitor progress against their knowledge, skills and behaviours. The information held across both platforms is critical for accurately tracking learner performance and is essential for evidencing progress during Ofsted inspections. The role will involve projects relating to expanding our use of Learning Experience platforms and is a real chance for ownership of the solutions. You will be working with the Learning Experience Manager to create learning plans, learning components, expansion of the content library, expansion of incorporating content for Functional Skills Maths and English. Along with working on solutions to make the tracking the progress of apprentices' learning effective and easy to use. As part of the role you will work towards your Level 3 Business Administrator Apprenticeship and upon successful completion you will gain the City & Guilds Level 3 qualification. Many of our apprentices go on to take further apprenticeships and progress in the business to other roles. Key Responsibilities To support the Learning Experience Manager in the evolution and development of our online platforms in line with product enhancement and updates. Work with other Davies teams and communicate changes which impact their working practices. Work with Excel and Sharepoint to maintain information relating to the projects delegated and report progress upwards to the Learning Experience Manager and Lead Product Managers. Adapt a problem-solving approach to challenges and escalate quickly on those which are outside of the scope of work or where there may be a wider impact. Reporting on Thrive usage data and metrics. Working with the Learning Experience Manager to produce management information that captures key metrics and relevant information for board packs. Working with our third-party platform suppliers to maintain and schedule required projects which require implementation. Resolving queries on our MS Teams channels from colleagues relating to learning content on Thrive and components on Aptem. To take responsibility for personal development and completion of the level 3 Business Administrator apprenticeship with support from the Learning Experience Manager and be proactive and willing to invest in own development subject to the availability of appropriate resources and job/organisational requirements. To carry out all duties and responsibilities in accordance with all Davies Group HR Policies. To work towards achievement and/or exceeding of targets set. To undertake any other such comparable duties as may be reasonably required by the Line Manager or his/her delegated alternative. Skills, Knowledge & Expertise Essential: English and Maths GCSE grades A - C (or equivalent) Good IT skills in all Microsoft 360 applications (particularly Excel & PowerPoint) Good attention to detail and logical thinking skills Experience communicating effectively with external organisations and across internal teams Desirable: Experience of using Microsoft SharePoint application Experience using and updating internal databases or information systems Experience of stakeholder management Experience of basic project management

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!) Development, training, and professional qualifications Davies are looking to recruit an experienced Liability Loss Adjuster to join our growing Casualty team. At Davies , we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us. What will your day look like: Liaison with Insurers, Policyholders and Brokers Investigation of allocated claims in the field or from the desk Compilation of all necessary evidence and relevant documentation Preparation of Preliminary Reports detailing the evidence available and commenting upon Policy Indemnity, Legal Liability, Quantum, and Tactics Determine appropriate action for resolution of the case Defend or negotiate settlement where appropriate, within agreed authority limits Correspond with all parties professionally to proactively progress the case to conclusion Investigate and handle all cases in accordance with the client's requirements by referral to documented procedures at all times Maintain a proper reserve at all times by regular review Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements Knowledge and Abilities: The role would suit either a Casualty Adjuster/investigator seeking a fresh challenge and who is ambitious and can demonstrate an ability to develop the skills and knowledge needed. This role is Home Based covering caseloads in the North East of England therefore travel in this area is necessary. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

A leading investment management firm is searching for a Director of Risk & Compliance to oversee the second line of defence. This executive role requires significant experience in risk management and compliance within the investment sector. The successful candidate will ensure the firm's adherence to regulatory frameworks, manage key relationships with regulators, and lead a multidisciplinary risk and compliance team. Strong communication and leadership skills are essential in this fast-paced environment.

Overview We are seeking an experienced and commercially astute Director of Risk & Compliance / Chief Risk Officer to lead the second line of defence for a regulated investment management business. This is a senior executive role, reporting directly to the Chief Executive Officer, with a matrix reporting line to the Group Chief Risk & Compliance Officer. The successful candidate will be a key member of the Executive team, providing independent oversight, strategic challenge, and assurance across risk, compliance, and regulatory matters. The role holds SMF16 and SMF17 accountabilities and will work closely with the Board, regulators, and senior stakeholders to ensure the business operates within its risk appetite and regulatory obligations. Key Responsibilities Executive Leadership & Governance Act as the accountable executive for the second line of defence. Set and deliver the Risk and Compliance strategy aligned to business objectives. Advise the Executive team and Board on regulatory obligations, risk appetite, and risk management effectiveness. Chair the Executive Risk and Compliance Committee and attend the Board Risk & Compliance Committee. Regularly attend Board meetings to provide risk and compliance updates and independent challenge. Risk Management & Compliance Oversight Design, implement, and maintain an effective risk management framework aligned with Group standards. Deliver a robust annual assurance and monitoring plan covering key risks and regulatory exposures. Provide independent second line opinions on material business decisions and change initiatives. Oversee product governance, investment management risk, and portfolio liquidity considerations. Lead the identification and assessment of regulatory change and support the effective execution of required change. Ensure appropriate oversight of key transformation and business change programmes. Regulatory & External Engagement Act as the primary senior contact for the regulator and manage the regulatory relationship. Oversee relationships with key external parties, including depositary/custodian, fund administrators, transfer agents, and external auditors. Maintain effective collaboration with Group Risk & Compliance and Internal Audit functions. Team Leadership Lead, develop, and inspire a multi disciplinary Risk and Compliance function. Build a high performing team capable of operating at pace in a complex regulatory environment. Translate regulatory and risk requirements into proportionate, practical solutions for the business. Key Performance Indicators Delivery of assurance, monitoring plans, and high quality second line opinions. Clear, timely, and effective reporting to Executive and Board forums. Positive feedback from Executive and Board members on strategic contribution. Robust policies, procedures, systems, and controls meeting regulatory and governance standards. Accurate and timely regulatory and statutory reporting. Effective leadership of committee governance and external relationships. Experience & Qualifications Significant executive level experience in Risk and Compliance within an investment management or wealth environment (ACD experience strongly preferred). Deep knowledge of the UK regulatory framework, including UCITS funds. Strong understanding of investment principles, derivatives, portfolio liquidity, and associated risk measures. Experience of prudential and capital requirements affecting investment firms. In depth knowledge of Consumer Duty, value assessment, and sustainable investment requirements. Previous responsibility for managing regulator and depositary relationships. Experience operating or overseeing an investment platform (directly or via outsourced models). Proven leadership of enterprise wide risk management frameworks and multi disciplinary teams. Skills & Personal Attributes Confident, credible, and influential communicator at Executive and Board level. Strong judgement and ability to operate independently while partnering constructively with the business. Comfortable working in fast paced, ambiguous, and change driven environments. Highly organised, delivery focused, and commercially aware. Skilled at navigating and leading challenging conversations with organisation wide impact. Experience operating in, or alongside, a Private Equity backed environment is advantageous.

The Senior Technician will be responsible for the accurate and timely recording of data for in scope clients in their selected Policy Administration System (PAS). This involves the full lifecycle of the policy including EPI, written, priced loss ratios, Renewals and endorsements. The main focus is to ensure the timeliness, quality and consistency of data throughout the clients. The Senior Technician will also be involved in the onboarding process of new clients where the level of Data Partnering Service 'DPS' will be agreed. Key Responsibilities Quality control (second pair of eyes) of Policy Administration on behalf of in scope clients: - Original Slip entry both new and renewals - Evidence of IELR and RARC - Signing queries (where received) - Additional entries (endorsements into IRIS)- Review of EPI and written on facilities (existing policies maintenance) - Review of Bordereaux in line with written where applicable- Queries to be raised with Client DPS in first three months Work with Client Data Partner DPS on sample selection each month Month-end Reporting including findings and KPI's Work closely with DPS and Syndicates in respect of data issue management (monitoring, resolution, reporting, escalation) Ensure timely and accurate documentation is received for review Feedback any PAS issues Part of the Data Working Groups Skills, Knowledge & Expertise Key Personal Skills: Communication: Expresses ideas effectively and listens actively, facilitating productive relations with team and other internal & external stakeholders. Ability to produce consistently accurate work to tight deadlines Flexibility: readily adapts to changing organisational needs and priorities and has the ability to work simultaneously on a variety of projects. Analytical: possesses the ability to understand, visualize, articulate and solve problems involving systems, data, processes and people. Initiative: Proactively takes action to influence events. Generates ideas for improvement, takes advantage of opportunities and suggests innovations. Willingness to learn about the market and develop technical skills Key Technical Skills: Deep understanding of Lloyd's and London market processing requirements Good understanding of Lloyd's/London Market and the broader insurance and reinsurance industry Ability to understand Lloyd's and Non-Lloyd's slips and transpose information to client systems, most commonly IRIS Intermediate Excel Essential Understanding of Lloyd's Reporting Job Benefits Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Family friendly employer Pension - company contribution at 10% Life Assurance (10 x basic salary) Private medical with an annual health check Development, training, and professional qualification Employee volunteering programme

Ready for a New Challenge? Join a High-Performing Engineering Team! If you're looking for a role where your technical expertise is valued, your judgement matters, and your career can truly accelerate, this is the opportunity for you. We're seeking a skilled and motivated professional to join our engineering function within a supportive, collaborative, and forward-thinking team environment. What You'll Bring You'll be qualified to a minimum of I.A.E.A or ATA (VDA) standard, with hands-on experience leading or supporting an engineering function-whether within an insurer, an independent firm, or a similar technical environment. What will your day look like: Produce high quality reportsAssess, value and negotiate repair costsProvide vehicle valuationsNegotiate total loss settlementsHave a detailed understanding of salvage categoriesClaims managementLiaise with Field planning team, repairers and customersSupport other members of the team as and when the need dictates Why You'll Love This Role You'll be joining a team that values expertise, encourages continuous improvement, and supports you in growing your career. Expect a fast-paced environment, varied caseload, and the chance to make a real impact every day. Knowledge and Abilities: Your expertise will allow you to:Accurately assess and negotiate repair costs Provide precise vehicle valuations Confidently negotiate total loss settlements Apply a strong understanding of salvage categories and the wider claims management process Essential Technical Skills To hit the ground running, you'll need solid experience using industry-standard estimating systems, including: AudatexGlassmatix An AQP qualification is a definite advantage and will help you stand out.Inspection scope extends from Cars to HGV'S, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Diminution in value Ensure instruction to reporting timescales remains within SLA's Contribute to a engaging and collaborative working environmentAdapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

New Opportunity supportive management Deliver expert subsidence services for domestic and commercial property insurance claims, ensuring exceptional customer experience and timely resolution. Take ownership of your portfolio, driving efficiency and quality to meet business objectives and exceed service level agreements (SLAs). What will your day look like: Claims Management Excellence: Proactively manage a diverse portfolio of subsidence claims, ensuring accuracy, compliance, and timely settlement within delegated authority limits. Customer-Centric Approach: Champion the principle of treating customers fairly, providing clear communication and support throughout the claims process. Collaborative Liaison: Engage with clients, policyholders, local authorities, third parties, and internal teams to coordinate investigations and solutions. Data Integrity: Maintain precise and up-to-date records in the company's claims management system. Supplier Coordination: Oversee third-party specialists-such as arboricultural consultants, site investigators, and drainage repair teams-ensuring quality and cost-effective outcomes. Technical Oversight: Review and audit surveyor reports, and create accurate building repair schedules using our in-house schedule of rates. Quality Assurance: Adhere to customer service standards and SLAs, delivering consistent, high-quality results. Knowledge and Abilities: Hold an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCABE or progressing towards this, Experience is considered. ? Detailed knowledge of structural defects affecting buildings ? Ability to diagnose the cause of damage without visiting, based on information collected by others ? Detailed knowledge of subsidence engineering / surveying ? Experience of the insurance industry and understanding of insurance liability ? Ability to influence, negotiate and obtain agreement where required ? Ability to assess and resolve problems and find solutions ? Excellent interpersonal skills ? Good time management skills and ability to prioritise in order to meet deadlines Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Ready for a New Challenge? Join a High-Performing Engineering Team! If you're looking for a role where your technical expertise is valued, your judgement matters, and your career can truly accelerate, this is the opportunity for you. We're seeking a skilled and motivated professional to join our engineering function within a supportive, collaborative, and forward-thinking team environment. What You'll Bring You'll be qualified to a minimum of I.A.E.A or ATA (VDA) standard, with hands-on experience leading or supporting an engineering function-whether within an insurer, an independent firm, or a similar technical environment. What will your day look like: Produce high quality reportsAssess, value and negotiate repair costsProvide vehicle valuationsNegotiate total loss settlementsHave a detailed understanding of salvage categoriesClaims managementLiaise with Field planning team, repairers and customersSupport other members of the team as and when the need dictates Why You'll Love This Role You'll be joining a team that values expertise, encourages continuous improvement, and supports you in growing your career. Expect a fast-paced environment, varied caseload, and the chance to make a real impact every day. Knowledge and Abilities: Your expertise will allow you to:Accurately assess and negotiate repair costs Provide precise vehicle valuations Confidently negotiate total loss settlements Apply a strong understanding of salvage categories and the wider claims management process Essential Technical Skills To hit the ground running, you'll need solid experience using industry-standard estimating systems, including: AudatexGlassmatix An AQP qualification is a definite advantage and will help you stand out.Inspection scope extends from Cars to HGV'S, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Diminution in value Ensure instruction to reporting timescales remains within SLA's Contribute to a engaging and collaborative working environmentAdapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Davies Group are seeking a HR Business Partner to lead the people agenda for an ever-evolving growth and transformation programme. Partnering closely with the HR Director and senior leaders, you will translate business strategy and target operating model (TOM) priorities into a clear, deliverable people plan. You will shape and deliver organisational design, consultation and workforce planning activity, ensuring any changes are implemented effectively and in line with Davies' values. This role is focused around strategic HR business partnering and change management and is accountable for people outcomes, risk management and leadership alignment. The role will not typically cover operational HR responsibilities (payroll, benefits etc) albeit the successful candidate will work closely with other HR Specialist teams to support those areas, as required. Key Responsibilities Influence and translate divisional strategy and target operating model (TOM) priorities into a clear people and workforce plan aligned to commercial objectives and Davies' values Design and support current and future-state organisation structures, capability models, succession planning, workforce requirements and role mapping Lead end-to-end consultation and workforce transition activity (timelines, phasing and governance), ensuring a fair and compliant approach Partner with senior leaders as a trusted advisor, coaching and constructively challenging decisions using people insights (e.g. engagement, retention risk, capability gaps) Identify, assess and mitigate people, employee relations and operational risks, partnering with HR leadership and Legal to support governance and decision-making Shape change communications and colleague engagement to deliver a transparent experience, working across HR Ops/Shared Services/CoEs and programme teams Skills, Knowledge & Expertise required An experienced HR Business Partner who has experience working in complicated organisation structures Previous experience of owning and leading divisional transformation from HR POV. Expertise in supporting Target Operating Model and organisational design and delivery, workforce planning, employee relations Strong commercial acumen and ability to link people decisions to business outcomes and operating model priorities Highly effective stakeholder management and communication skills, able to coach and constructively challenge senior leaders through complex, high-risk change Sound judgement and resilience, comfortable operating in ambiguity and proactively managing people and operational risk Experience working across multi-location or global delivery models (including offshore) and partnering effectively with HR Operations, Shared Services and Centres of Excellence Ability to use people insights (e.g. engagement, retention risk, capability gaps) to shape decisions and maintain fairness, governance and process integrity CIPD Level 5 (or above) or equivalent HR qualification/experience Change management experience, beneficial Diligent, responsible, autonomous Pragmatic, policy driven but flexible decision making/supporting Self-aware of knowledge gaps and dedicated to professional development and learning Genuine passion, desire and energy for working in a consultative, change-focused HR role. Why Davies Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Fostering friendly employer Pension - matched contribution at 5% Life Assurance (4 x basic salary) Development, training, and professional qualification

The Head of Client Relationships is a key member of the Intermediaries leadership team, contributing to the overall strategy and leadership of the Intermediaries Pillar. The Head of Client Relationships is accountable for shaping and delivering the client relationship strategy, with a specific focus on theeffective oversight, development and support for Appointed Representative (AR) clients. This includes ensuring regulatory compliance, delivering excellent operational services and supporting wider platform development, including opportunities through geographical expansion. Key Responsibilities Serves as a member of the internal regulated boards and sub-committees as required. Participant across a selection of client AR boards, acting as key escalation point across all aspects of AR oversight and management. Work closely with the Intermediaries leadership team to develop and deliver the AR strategy and supporting new business production including onboarding of new clients and supporting new business production and ensuring a smooth outflow pipeline to minimise volatility in divisional results. Build and maintain strong, effective relationships with clients, markets and colleagues and deliver client satisfaction. Report on client strategic objectives and delivery metrics to the internal regulated boards. Support the development of the European platforms and contribute to initiatives that create new business opportunities and increased reach. Develop and enhance divisional reporting including KPI's, SLA's and exception reports for the purpose of playback to AR clients. Responsible for managing and mitigating all aspects of allocated risk. Review and monitor risk definitions and ratings along with risk appetite tolerances, taking appropriate actions to address matters arising from exceptions or breaches. Lead, coach and mentor a team, fostering a culture of excellent service delivery and strategic support to AR clients. Skills, Knowledge & Expertise Excellent presentation and communication skills, with the confidence and willingness to support and challenge client executives on business strategic and operational issues. Proven leadership experience, with strong people management and team building / motivation capabilities. Excellent interpersonal skills, working collaboratively to build strong relationships both internally and externally. Effective organisational skills with the ability to achieve results under pressure, adapt to changing priorities and manage multiple deadlines. Strong strategic, analytical and problem-solving skills Experienced in leading within an intermediary environment, ideally with experience of both broking and MGA operations. If a choice, preference for broking experience over MGA. Excellent knowledge of insurance market business trends and proven knowledge of business principles and trends. Strong understanding of regulatory and operational frameworks governing Appointed Representatives and Principal Firms. Awareness and understanding of key system applications in the market along with connection and impact on wider business processing and reporting requirements. Job Benefits Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Family friendly employer Pension - company contribution at 10% Life Assurance (10 x basic salary) Private medical with an annual health check Development, training, and professional qualification Employee volunteering programme

? Legal Talent Acquisition Partner Shape the future of our legal teams. Influence leaders. Build pipelines that matter. If you're a legal recruiter who thrives on pace, complexity, and meaningful partnerships, this role puts you right at the heart of our growth. We're looking for someone who knows the legal market inside out, loves the challenge of high-volume hiring, and brings the confidence to advise senior stakeholders with credibility. This isn't just filling roles - it's owning the strategy that brings exceptional legal talent into our business. What will your day look like: What You'll Own End-to-end hiring across a broad legal portfolio - Paralegals, File Handlers, Assistant Lawyers, Lead Lawyers, and more. High-volume campaigns delivered with pace, structure, and consistency. Proactive talent pipelines for recurring and hard-to-fill roles, ensuring we're always ahead of demand. Targeted sourcing to engage passive legal talent through outreach, networks, and market intelligence. Stakeholder partnership - advising on role design, assessment methods, and interview best practice. Candidate experience that feels personal, professional, and seamless from first contact to offer. Data-driven insights using ATS metrics to refine processes and elevate performance. Employer brand activity within the legal community, including events, partnerships, and market presence. Knowledge and Abilities: What You'll Bring Proven experience in high-volume legal recruitment (in-house or agency).Strong understanding of legal role structures , qualification pathways, and market trends.Ability to manage multiple requisitions without compromising quality.Confident stakeholder management and the ability to influence with data and insight.Excellent sourcing capability and long-term talent pooling experience.Strong communication skills and a passion for delivering outstanding candidate journeys.Experience using ATS platforms and recruitment analytics. Why This Role Matters You'll be joining a team that values innovation, collaboration, and continuous improvement. This is your chance to:Shape and elevate our legal hiring strategy.Work closely with senior legal and business leaders.Make a visible impact on how we attract, engage, and hire legal talent.Bring new ideas, challenge old processes, and help us build something exceptional. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Subsidence Claims Specialist This role sits at the heart of our technical claims operation, providing expert guidance on subsidence issues affecting domestic and commercial properties. You'll take ownership of your own portfolio of claims, using your professional judgement, engineering knowledge, and problem-solving skills to drive fair, timely and high-quality outcomes for customers. Working from a home-based environment, you'll combine technical expertise with strong communication skills to support policyholders during what can be a stressful time, ensuring they feel informed, reassured, and treated fairly throughout the process. Key Responsibilities What You'll Be Doing Managing a varied caseload of domestic and commercial subsidence claims, ensuring all service level agreements are consistently met.Assessing, validating, settling or declining claims within your delegated authority, always applying sound technical reasoning and insurance liability principles.Diagnosing structural defects and the causes of damage using information gathered by surveyors, suppliers and other specialists Skills, Knowledge and Expertise A recognised professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE) or active progression toward one. Relevant experience will also be considered.Strong technical knowledge of structural defects and subsidence-related issues.The ability to diagnose building damage remotely using supplied evidence.Experience within the insurance industry and a solid understanding of liability considerations.Confident negotiation and influencing skills, with the ability to gain agreement from multiple stakeholders.A problem-solving mindset, able to evaluate complex information and make sound decisions.Excellent interpersonal and communication skills.Strong organisational and time-management abilities, with the capacity to prioritise effectively.High attention to detail and a commitment to delivering quality outcomes.A flexible, self-motivated approach and the ability to work independently. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension matching contribution model with the following contribution rates: Employee 5%, Employer 5% My Choices at Davies provides; High Street discounts and Financial wellbeing hub Refer a Friend Cycle to Work Scheme Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include holiday purchase

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday including UK bank holidays (rising with service plus option to purchase up to 5 extra days a year!) Development, training, and professional qualifications We are looking to recruit an organised and self-motivated Adjuster Assistant. The successful candidate must have good time management and have the ability to prioritise their workload effectively to ensure all tasks are completed within set deadlines. What will your day look like: Review and register new claim notifications, attaching all relevant documentation and issuing acknowledgements where required Processing claims data ensuring accurate and timely data input Creating new claim files where required Review and updating monthly bordereaux and ensuring data analysis is correct Answer telephone calls as required and deal with general claim enquiries Support Loss Adjusters with tasks Monitoring departmental email inboxes, actioning, and distributing as required Home based but occasional in person office meetings Issuing reports and emails and other tasks to support the loss adjuster and the business plan as and when necessary to ensure company business objectives are met Produce claims updates to clients Chasing payment of claims Knowledge and Abilities: A good standard of written English Previous experience of working in an office support role Familiarity with standard office packages such as Word and Excel Demonstrate a high level of accuracy in data input and attention to detail Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks Provides solutions rather than problems - shows initiative Work to deadlines to achieve client service level agreements in a changing and demanding environment Able to demonstrate effective management of time and resources Able to identify when guidance is required from other team members on decision making Ability to adapt and take on new challenges when required Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people Ensure accuracy, adherence to, and compliance with varied client processes Able to demonstrate effective customer service skills, actively seeking and responding to feedback Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Financial Services Tutors at Davies are passionate about inspiring learners to achieve their goals and aspirations. Acting as an SME, providing exemplarily delivery and training, and enhancing business development opportunities, you will be responsible for developing workshop content aligned to apprenticeships and commercial programmes, delivering these with maximum impact, and then supporting clients to enhance their capabilities further, utilising business development techniques. You will be responsible for ensuring your workshop delivery is of high-quality, in-line with business and stakeholder expectations. Working closely with the Product team, you will support the creation of resources/content to continuously strengthen our workshop offering. You will also work closely with the Client Success team, accessing various stakeholders to provide business improvement solutions, as well as identifying these opportunities within delivery sessions. Your primary goal is to support learners to achieve their technical qualifications. You will be confident delivering (face to face and virtual) across both government and commercially funded programmes. You may also be required to deliver to delegates outside of the UK, either remotely or face-to-face. Key Responsibilities Ensure workshop delivery is of the highest standard across commercial and government funded programmes, in-line with our quality assurance framework and stakeholder expectations Ensure learners are passing their exams timely, reducing/avoiding delays on their apprenticeship/commercial programmes Maintain up to date technical knowledge and skills to provide learners with the best experience possible, taking regular exam resits if required Work closely with the workshops team to effectively plan when delivery will take place in line with learner journeys Work closely with the Product team to ensure content is continually evolving and the latest material and resources are accessible on the VLE Work closely with the Training Manager to ensure a seamless learner journey for all Maintain pedagogical development to ensure your teaching practice always remains at the highest standard. Provide high-quality bespoke training and support aligned to commercial propositions. Skills, Knowledge & Expertise Essential: CII Level 4 Diploma in Regulated Financial Planning (DipPFS) Understanding of vocational qualifications including Apprenticeships Experience in learning material creation and workshop design Experience of working within a regulatory environment (Ofsted/ESFA, CII) Experience of working with IT systems and creating webinars and e-learning content Experience developing delivery resources and content Self-motivated, focused and enthusiastic with the ability to work using own initiative. Confident communicator with excellent written, verbal and presentation skills Excellent administrative and organisational abilities Ability to be flexible if required to support delivery outside of normal working hours Ability to be able to effectively deliver to delegates outside of the UK Ability to upskill peers if required to support their development Desirable: Comprehensive Insurance knowledge and experience (Insurance certificate advantagous) Experience managing a team Experience working across teams/functions to ensure positive business outcomes Ability to identify opportunities to maximise business development opportunities Why work for Davies Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Fostering friendly employer Pension - matched contribution at 5% Life Assurance (4 x basic salary) Development, training, and professional qualification

As a Financial Services Coach, you will play a pivotal role in guiding and developing a cohort of apprentices, ensuring their progress aligns with quality standards and key performance indicators. You will provide tailored support throughout each apprentice's learning journey, helping them achieve critical milestones including qualifications and competencies outlined to the apprenticeship standard. Central to your role will be building strong relationships with line managers and other employer stakeholders to support the apprentice's development, manage time commitments effectively, and ensure alignment with the employer's performance expectations Key Responsibilities Conduct initial skills assessments ("skills radar" calls) to identify each apprentice's starting point and tailor their learning journey accordingly. • Deliver engaging induction presentations and manage all associated onboarding administration. • Facilitate monthly progress meetings with apprentices, both in the workplace and remotely, to monitor development and provide ongoing support. • Lead group training sessions in alignment with the organisation's curriculum intent and Ofsted requirements. • Respond promptly to apprentices' remote queries and provide guidance as needed. • Track and assess apprentice progress against agreed objectives and key milestones throughout the programme. • Contribute to business improvement through bespoke projects that enhance delivery and learner experience. • Maintain accurate and timely documentation to evidence learner progress, including tracking off-the-job training activities. • Contextualise learning outcomes to reflect the apprentice's specific role and working environment. • Guide apprentices in linking their work-based experiences to the knowledge, skills, and behaviours outlined in the apprenticeship standard. • Set meaningful activities that support the development of competencies aligned with the apprenticeship framework. • Coach apprentices on selecting and presenting appropriate evidence for their portfolio in preparation for End Point Assessment (EPA). • Support apprentices in working towards and achieving their professional qualifications. • Escalate concerns regarding apprentice progress or employer engagement to your line manager in a timely and constructive manner. • Collaborate with apprentices and their line managers to ensure timely achievement of programme goals and planned end dates. • Provide coaching and preparation support for apprentices approaching their End Point Assessment. • Participate in development and standardisation meetings as required to maintain consistency and quality across delivery Skills, Knowledge & Expertise Someone who has experience in a similar role (Coaching, Training, etc) Diploma or Advanced Diploma in Insurance (CII) Apprenticeship experience, highly advantageous Experience of working within a regulatory environment (Ofsted/ESFA) Several years occupational experience in the Insurance sector Functional skills in maths and English at a minimum of Level 2 Self-motivated, focused, and enthusiastic with the ability to work using own initiative A passion for working with and supporting learners to achieve their goals Excellent written, verbal and presentational skills Excellent administrative, organisational and IT skills and abilities Commitment to own continuous professional development Full, clean UK driving license Desirable: Assessor qualified Hold a teaching qualification Understanding EPA requirements and processes Why work for Davies? Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Fostering friendly employer Pension - matched contribution at 5% Life Assurance (4 x basic salary) Development, training, and professional qualification

Davies UK&I is responsible for delivering high-quality claims services across multiple markets, with a strong focus on regulatory compliance, client satisfaction, and operational excellence. The London Market Claims Operations sub-division specialises in handling complex claims within the London and Lloyd's of London framework, ensuring adherence to market standards and driving innovation in claims processing.The Claims Adjuster role will be responsible for managing and resolving a range of lead and follow US & International Casualty claims placed within the Lloyd's and broader London insurance market What will your day look like: Utilise ECF2 and client platforms as required to complete claims processes. Deliver prompt, fair, and accurate claims decisions in line with policy wordings, market practices, delegated authority levels and regulatory requirements. Effectively handle and maintain allocated claims to ensure compliance with client SLA's/KPI's/DA's. Maintain strong stakeholder relationships through clear communication, attendance at client meetings and training as required. Control claims costs through proactive handling, strategic negotiation, and oversight of appointed external providers. Ensure high-quality claims documentation and recordkeeping, supporting accurate reserving, audit compliance, and reporting requirements. Foster a culture of accountability, technical excellence, and continuous improvement. Provide guidance and training as required to new and/or junior members of the team. Always uphold and work to the Davies company values. Knowledge and Abilities: Must Haves: The ideal candidate will have a sound knowledge of the London & Lloyd's Insurance and reinsurance Market and a minimum of 5 years' experience in Casualty claims handling. Possess excellent stakeholder management skills, familiarity with claims technology platforms, data-driven decision-making, and regulatory compliance. Preferred: Be studying towards or having attained Cert CII qualification. Experience of using ECF2 and knowledge of the delegated authority frameworks within the TPA environment. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan