Zencargo

2 job(s) at Zencargo

Zencargo
Jul 22, 2025
Full time
Engineering Manager Department: Software Engineering Employment Type: Permanent - Full Time Location: London Description Zencargo is looking for a dynamic engineering manager to join our software department and run our AI & Automation squad. This squad is responsible for innovating and solving complex business needs, taking heavily manual processes and turning them into smooth, automated solutions that delight both internal and external stakeholders. It is constantly pushing the boundary of what is possible in our current digital landscape. In this role, you are accountable for leading a small, focused engineering team to consistently deliver high-quality, secure, and valuable software that delivers positive business outcomes. You are a key driver of delivery practices, technical decision making, team health, and team growth. You balance short-term execution with long-term investment in people and systems. You will work closely with your Product Manager counterpart and collaborate with the Head of Engineering and other EMs to evolve how we build and ship software as we scale. Key Responsibilities Lead a team of 4-6 engineers to consistently deliver secure, reliable, and high-quality software. Drive smooth, predictable delivery by managing team processes, surfacing risks, and unblocking issues early. Collaborate closely with your Product Manager to plan and deliver a balanced roadmap that includes both product and engineering led initiatives. Support engineers in their personal and professional growth through coaching, regular feedback, and development planning. Create a psychologically safe and inclusive team environment where team members feel motivated, supported, and set up for success. Own, track and report on key delivery, quality, and team health metrics to drive improvement and ensure transparency with stakeholders. Manage performance and support retention by ensuring clarity, fairness, and timely feedback. Contribute to the evolution of engineering practices, tooling, and culture as we scale. Skills, Knowledge and Expertise Soft Skills Clear and adaptive communication: Able to convey ideas, decisions, and context clearly and concisely to different audiences, from engineers to cross-functional partners to senior stakeholders, adapting style and detail as needed. Empathetic leadership: Builds trust and connection through active listening, emotional intelligence, and a genuine interest in helping others thrive. Collaborative mindset: Works constructively across functions, encourages input from others, and contributes to shared goals without ego. Coaching and mentoring: Supports engineers' growth by asking thoughtful questions, offering guidance from experience, and helping them navigate challenges and career development. Adaptability: Stays calm and effective in the face of ambiguity or change, and helps others navigate shifting priorities and complexity. Inclusive mindset: Actively supports equity and belonging by creating space for diverse perspectives and ensuring fair opportunities for growth. Technical/Competency Skills Delivery management: Able to run and improve team delivery processes to ensure consistent output and reduced delivery risk. Technical judgment: Understands software systems and engineering tradeoffs well enough to facilitate strong technical decisions. Data-informed decision-making: Uses delivery metrics, team health data, and KPIs to track performance, identify improvement areas, and support prioritisation and stakeholder communication. Performance management: Proactively manages individual performance, sets clear expectations, and supports growth or course correction. Engineering process improvement: Identifies bottlenecks and leads iterative improvements in how the team works. Team scaling and retention: Builds sustainable team capacity through hiring, onboarding, and talent development.
Zencargo
Jan 28, 2025
Full time
Head of Engineering Department: Software Engineering Employment Type: Full Time Location: London Description Zencargo is looking for a Head of Engineering to work alongside our Head of Product, Head of Design, and Head of Data managing our team of engineers, reporting to the COO. We have several experience teams, each managed by an engineering manager and given a high degree of autonomy in solving a key customer and/or business problem. Our platform is a web application that enables customers to capture their products and suppliers; plan and book their shipping; track shipments to arrival; forecast costs; and analyze their supply chain performance. It aims to make our customers' supply chain their competitive advantage. We provide the platform, combined with our freight services, to major retailers across the globe, with a particular focus on the UK and EU. Our modern technology stack includes Kubernetes for orchestration, Kotlin and Spring Boot for robust application development, Kafka, and a microservices architecture to enhance scalability. Our CI/CD pipeline, powered by Github, ensures seamless integration and delivery, all hosted on the cutting-edge Google Cloud Platform (GCP) and managed by IAC (infrastructure as code). We are in the later stages of moving the platform fully to this tech stack and have an exciting vision for the coming months and years. Key Responsibilities Lead our team of software engineers to deliver technically sound solutions that meet our users' needs, in line with the near-, mid- and long-term needs of the business. Develop the engineering team, including mentoring & coaching engineering managers and creating development opportunities, with the goal of fostering a high performing and engaged culture. Identify best practices and efficiencies and effectively implement them on initiative to optimize the team's ways of working. Work within the trinity of product, engineering & design to design and deliver our roadmap; collaborate with senior leadership to identify priorities; and build trust across the business. Oversee the design of our software architecture and own processes to ensure it remains robust and secure. Skills, Knowledge and Expertise 8+ years of software engineering experience for products or infrastructure, including 2+ years of proven, successful people management experience. Ability to develop and communicate a technical vision and strategy and enable teams to deliver it, ensuring high standards are consistently met. Strong written and verbal communication skills, particularly around translating technical concepts for non-technical colleagues. Initiative and accountability, managing multiple projects at once and providing clear direction in a fast-paced environment. An interest in developing relationships within software and across the business. Nice to Have Experience collaborating in globally distributed teams (our team is distributed and remote, with allowances for in-person team socials and workshops). Experience working in a startup environment. Experience with microservices architecture. Experience in the supply chain industry or with retail clients. Please note Zencargo operates a hybrid working model (mixture of remote and office work). Whilst the majority of the Software org work from home, we would expect our Head of Engineering to spend a few days a month in our head office, which is located in Farringdon.