TTEC

UK Sales Team - Remote When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional outbound practices and delivery of Outbound Sales Representative - Remote UK. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion career potential, keep reading… As a TTEC Hero, You'll Enjoy: Competitive annual base salary. Private Medical Insurance. Eye Care Assistance. Dental Plan. Employee Assistance Programme. 20 annual leave days 9 statutory days entitlement. Potential for rapid advancement in many fields, and throughout 17 countries! Environment that stimulates achievement. On a typical day, you'll You will be a making outbound calls to businesses and have the ability to be able to close the sale and act in a consultative way to ensure we deliver the right option first time. Be proactive and manage your day in line with the priorities. Grow your book of business through developing new business, onboarding and maintaining customer relationships generate sales leads to bring on new business opportunities and drive pipeline. Customer Contact strategy consists of four different call types - New Account Follow Up, Call Cycle, Leads and Messages. Getting through to the Decision Maker by utilizing the Influencers and Users to help close the business. Determine the customer's shipping profile to earn business or will forward the lead to the appropriate channel. Complete the required activity levels daily with the sole goal to have conversations and meetings Engage customers in a consultative manner to develop value propositions that meet their needs, increase volume from existing customers and acquire volume from new customers. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: B2B Sales Experience is required. Exceptional communication skills Excellent written and verbal communication skills. Ability to multi- task, prioritize, and manage time effectively. Ability to thrive in a dynamic environment Demonstrate a high level of passion for 'doing the right thing' Target driven and total focus on achieving targets and helping grow business. Present a balanced approach to cold calling, relationship development, sales process, and appointment setting. Ability to understand complex business environments and uncover business challenges. Between 1 and 2 years sales experience. Microsoft Office proficient. Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. Primary Location :GB-NIR-Belfast Job :Sales / Business Development

Customer Service Representative - Automotive- Hybrid Remote At TTEC, we're all about the Human Experience. Elevated. As a Mobility Advisor in Leeds , United Kingdom for TTEC you'll be a part of creating and delivering amazing customer experiences for Volkswagen's business customers while you also #ExperienceTTEC, an award-winning employment experience and company culture. You'll be working in a hybrid working model which is a blend of remote work and occassionally working onsite. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll be supporting business customers for VW, the leading multi-branded motor manufacturer. Whether it's getting answers for customers quickly, consulting on products or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer savvy What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to the Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Primary Location :GB-ENG-West Yorkshire Job :_Customer Care Representative

Customer Service Representative - Remote in UK At TTEC, we're all about the Human Experience. Elevated. As a Customer Service Representative, working remotely in United Kingdom you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer savvy What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to a Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. #ttecuk Primary Location :GB-ENG-London Job :_Customer Care Representative

Automotive Parts Technician Advisor At TTEC, we're all about the Human Experience. Elevated. As an Automotive Parts Advisor with TTEC in Leeds, United Kingdom, you'll be a part of creating and delivering amazing customer experiences supporting Volkswagen's customers while you also #ExperienceTTEC, an award-winning employment experience and company culture. That's right - Volkswagen. You'll be working in a hybrid working model which is a blend of remote work and working onsite. What You'll be Doing Looking for an opportunity to be part of a team that delivers excellent service to vehicle dealership retailers, parts, and aftersales staff? You'll be supporting Volkswagen, a leading multi-branded motor manufacturer. You'll typically work with retailer parts and aftersales teams who have been unable to resolve an issue. You'll work in a balanced and timely manner, delivered through technical excellence, in conjunction with other members of the Parts & Technical Services Teams. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Assume ownership and ensure all inbound and outbound contacts are handled promptly, efficiently and with a high level of professionalism Ensure all contacts are recorded on the relevant case management/client systems following any guidelines/instructions issued to their respective teams Proactive maintenance of technical and product knowledge relevant to accurate customer or commercial decision making Provide support to the respective case management teams in resolving any customer care cases Ensure networks/retailers are following service core processes Utilise parts and technical systems to identify realistic repair and order timings What You Bring to the Role Previous experience as a Parts Technician is essential 6 months or more of customer services experience or vehicle management environment Clean and current driving licence Strong coaching skills 2+ years experience within a main dealership parts operation A strong desire to own and resolve customer, network and third-party cases coupled with high levels of association with all brands The ability to negotiate in an agile environment Ability to interpret complex information from a variety of sources (retailer, brand, factory, customer) What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to the Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Primary Location :GB-ENG-West Yorkshire Job :_Customer Care Representative

Activation Team Representative - Remote Due to business growth we are excited to announce a new opening within our sales team. We are currently seeking Sales Support Staff to join our Activation Team. As an Activation Team Member your role will be take hot opportunities that come from our internal Sales Team and work closely with the customer in finalizing sales agreements and getting them up and running to do business with us, ultimately helping to close the sale. This role will include both back office and customer engagement elements, whilst full training will be provided, we work with a client with a continuously changing business so there will be a level of self-learning in keeping up to date. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion career potential, keep reading… As a TTEC Hero, You'll Enjoy: • Competitive annual base salary. • Private Medical Insurance. • Eye Care Assistance. • Dental Plan. • Employee Assistance Programme. • 20 annual leave days 9 statutory days entitlement. • Potential for rapid advancement in many fields, and throughout 17 countries! • Environment that stimulates achievement. On a typical day, you'll You will be working closely with our Sales Team making outbound calls to businesses working closely with the decision maker in getting their account setup, paperwork signed and the customer transacting. Be proactive and manage your day in line with the priorities. • Supporting the Sale closing process, onboarding and maintaining customer relationships, following up with existing customers to support business growth • Customer Contact strategy consists of four different call types - Customer Onboarding, New Account Follow Up, Call Cycle and Messages. • Building strong and long-lasting relationships with Business Decision Makers by helping them get setup and shipping. • Determine best solution for customer based on their shipping profile and information provided by the Sales Team. • Working closely with our client's internal departments in order to get the customers' accounts up and running in a timely manner. • Complete the required activity levels daily with the sole goal to have conversations, meetings and Close Sales. • Engage customers in a consultative manner to develop value propositions that meet their needs, increase volume from existing customers and acquire volume from new customers. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: • B2B Sales Experience is required. • Administration Experience including proficiency in MS Excel • Proactive, self-starter with a pro-active approach to self-learning. • Ability to multi- task, prioritize, and manage time effectively. • Ability to work with multiple systems and retain allot of information. • Exceptional communication skills • Excellent written and verbal communication skills. • Ability to multi- task, prioritize, and manage time effectively. • Ability to thrive in a dynamic environment • Demonstrate a high level of passion for 'doing the right thing' • Target driven and total focus on achieving targets and helping grow business. • Present a balanced approach to cold calling, relationship development, sales process, and appointment setting. • Ability to understand complex business environments and uncover business challenges. • Between 1 and 2 years of experience in a Sales Support Role or Sales experience support the end to end sales process. Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. Primary Location :GB-ENG-London Job :Sales / Business Development