1000heads

1000heads is seeking a Community Manager to join their London-based team. This role involves creatively managing social media content and community interactions while collaborating with various departments. You will be responsible for moderating queries, building client relationships, and delivering engaging social campaigns. Preferred candidates will have strong copywriting skills and a deep understanding of social media dynamics. The position offers a fixed-term contract and benefits, including additional leave and hybrid working options.

We are looking for a Community Manager to join our Community team in London. Initially, this will be a 6-month Fixed Term Contract (FTC). The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick ass editorial + social conversation to some of the world's most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social first work for our clients. From cultivating online conversation through quality led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. To be part of the Community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Responsibilities and Qualifications Creative copywriting, able to flex for all things social, including adapting and publishing content effectively across social channels On the pulse community management, stimulating and sustaining conversations and relationships with a brand's audience and getting our brands noticed by their target audience Moderation of customer facing queries, with experience of escalation Managing the building and day to day delivery of editorial calendars and creative campaigns Working directly with our creative studio to ideate and brief on engaging content to power our organic social first activations Building strong relationships with your clients and identifying business development opportunities Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech space Working directly with our insight team to deliver reports, performance tracking & trend analysis to clients Feeding into campaign planning and responses to client briefs in both a strategic and executional capacity Offering strategic thinking, creative spark, and commercial understanding to develop impactful activations Previous B2B and B2C experience are a strong advantage Previous experience working with brands that require an element of translating technical product information into compelling editorial is a strong advantage An impressive understanding of social media and the value it can offer our brands Excellent written and verbal communication skills, you should speak the language of the internet An eye for creative content: both written and visual and know the nuances of social media formats; if you know your Reels from your TikTok, this job is for you Excellent organisational, time management & people management skills The ability to work under pressure whilst keeping an eye on the finer details Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work The ability to think creatively (capable of thinking differently and disruptively) Hands on experience of social commerce platforms (e.g. TikTok Shop) is an advantage Benefits Additional holiday day for each year of service, up to 27 days Additional festive shutdown period between Christmas and New Years Subsidised gym membership Private Medical Cover Company Pension Scheme Personal development fund Cycle to work scheme Regular company socials/away days Regular breakfasts and Thursday drinks Flexible working, hybrid 2 3 office days per week Plus other cool perks

We are looking for a talented Community Manager to join our Community team in Berlin. Please note, this is not an immediate role and we are looking to build a telent pool for upcoming projects. We're a collective of Social Media obsessives, driven by the desire to create amazing conversational content and campaigns to some of the world's most impressive brands. You will work closely with specialists, from Insights, to Design and Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. You're a true social platform specialist, a curious copywriter and a love the direct client conversation. If taking on the responsibility for curating and managing global brand presences on Social drives you, this role has your name on it. If you love being able to make an impact, a chance to see the bigger picture across a Social Media Agency business and scope to influence strategy in a collaborative small team, we want to hear from you! Role Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations Managing a global brand social presence from editorial to strategy to content and community to influencer marketing to social activations to reporting Executing real-time social media events Creating and managing cool integrated events across Europe Developing Social strategies, editorial calendars, community management guidelines and advocacy programs on a global level Maintaining the exceptional standard of all campaign engagement including ethical considerations Working along with team to develop creative ideas and solutions for client campaigns Requirements Minimum of 4-5 years of agency experience or editorial experience Passion for the gaming, photography, travel or hotel destination market Native on social media trends, platform capabilities and best practices Immersed in editorial and social algorithms to optimise content production and publication Knowledge and proven expertise supporting and creating social campaigns A team player great communicator - externally with the client or with the team and various departments Fluent in German and English (full professional proficiency) Ability to juggle priorities and handle various clients simultaneously in a fast- paced environment Meticulous attention to detail & excellent organisational and time management skills Proficient in Microsoft Office - Word, Excel & PowerPoint About 1000heads 1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu and UNIQLO. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit

A social transformation company is seeking a talented Community Manager in Greater London. The ideal candidate will manage global brand social presences, build client relationships, and execute real-time social media events. This role requires 4-5 years of agency experience, fluency in German and English, and strong organizational skills. Join a diverse team that promotes an inclusive environment and values creativity across all projects.