Anaplan Inc

Anaplan Inc is seeking a driven Customer Success Operations Manager to join our EMEA CS Operations team. You will lead post-sales operations, drive efficiency, and deliver data-driven insights to improve forecasting and revenue visibility across the region. You will partner with CS leadership to scale processes, implement new tools, and align pipeline metrics with quarterly targets. A successful candidate has experience in enterprise SaaS, strong analytics, and a track record of operational

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is looking for a driven and dynamic Customer Success Operations Manager to join our EMEA CS Operations Organisation. You will help run the day-to-day operations for one of our fastest-growing regions. In this role, you will lead and contribute to strategic projects that enhance our post-sales processes, improve operational efficiency, and drive impactful outcomes across the organisation. You will be the trusted advisor to the Customer Success Vice president for the EMEA region, enabling our post-sales team to achieve ambitious goals while driving continuous improvement and transformative change. Your Impact Analyse current post-sales operations processes and identify opportunities for optimisation and innovation. Implement strategic initiatives to improve post-sales productivity, forecast accuracy, and pipeline visibility. Partner with post-sales leadership to develop strategies for scaling operations and achieving revenue targets. Act as a change agent by introducing new tools, technologies, and methodologies to enhance post-sales performance. Oversee the design, implementation, and optimisation of post-sales processes, tools, and systems. Provide actionable insights through data analysis, reporting, and dashboards to support decision-making. Ensure seamless communication and alignment across GTM teams. Monitor data accuracy and integrity within CRM and related systems. Regularly monitor and analyse post-sales pipeline metrics, including customer renewal conversion rates, forecast accuracy and develop actionable insights Assist in post-sales forecasting by analysing pipeline data to predict future revenue streams. Work closely with the post-sales leadership team to align pipeline performance with quarterly and annual churn and expand targets. Identify potential risks to achieving post-sales goals and proactively develop mitigation strategies. Foster strong relationships with cross-functional teams to ensure project success and operational alignment. Act as a trusted advisor to post-sales leadership, providing insights and recommendations to drive growth. Ideally, you have helped scale a hyper-growth business. You are a detail-oriented operator who is passionate about both the art and science of Customer Success. You know why adoption matters in SaaS, and you take pride in helping your Customer Success teams deliver high quality experiences that translate into strong customer engagements. Most importantly, you have strong opinions on the best way to engage with and motivate the post-sales team, and you will thrive in an entrepreneurial environment that will give you a unique opportunity to prove your ideas out. Your Qualifications Relevant sales operations experience in a fast-growing organisations. Excellent analytical skills with experience overseeing and managing customer metrics, employee productivity and outcomes. Experience working with enterprise technology companies. SaaS experience is a preference. Proven skills in post-sales forecasting, customer health and reporting. Proven skills in go-to-market modelling, building territories and setting corresponding goals. Ability to plan manage and deliver multiple concurrent and complex work streams in a matrix organisation with aggressive timelines. Ability to manage high volumes of work, prioritise multiple responsibilities and be effective in fast-paced work environments. Must have GRIT - guts, reliability, improvement, teamwork. Project management and leadership experience is a plus. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. C andidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.

Anaplan Inc in Manchester is seeking a seasoned engineering leader to build and mentor a high-performing team. This role requires strong experience in software engineering, with a focus on event-driven architectures and continuous delivery practices to optimize business decision-making. The ideal candidate will have a proven track record in technical leadership and managing teams through significant transformations in a fast-paced environment. Join us to drive innovation and deliver impactful solutions!

A leading global technology firm situated in Manchester is seeking a Senior Manager for its Product Security team. This role is pivotal in overseeing teams focused on application, cloud, and offensive security, ensuring robust security practices are integrated throughout the software development lifecycle. Candidates should demonstrate strong leadership skills and a broad technical grounding across security domains. The company emphasizes diversity and inclusion, advocating for a respectful work environment.

At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan's Product Security team is responsible for securing a platform that large enterprises rely on for real business decisions-across finance, supply chain, workforce, and sales planning. As Senior Manager, you will own the day to day leadership of a team that spans application security, infrastructure and cloud security, offensive security, and vulnerability management. You report to the Director of Product Security and are accountable for turning strategy into consistent, measurable security outcomes across the product portfolio. Role Summary This is a people leadership role owning Anaplan's Product Security team across AppSec, InfraSec, OffSec, and vulnerability management. The Senior Manager reports to the Director of Product Security and is responsible for team output, prioritisation, operating rhythm, and engineering partnerships. The role requires genuine technical depth-this is not a project management seat-combined with the management maturity to build and scale a high performing team. Your Impact Lead and develop the Product Security team: hire, coach, and retain engineers across AppSec, InfraSec, OffSec, and vulnerability management. Set clear expectations and build a team that ships security improvements, not just findings. Own the operating rhythm: run sprint planning, triage, and retrospectives. Calibrate work across BAU vulnerability management, strategic projects, and longer term capability building. Drive secure SDLC integration: ensure threat modelling, design reviews, and security tooling are embedded into how engineering teams build-not bolted on after the fact. Prioritise based on real risk: translate scanner output, pen test findings, and threat intelligence into prioritised remediation plans that engineering teams actually execute. Scale security through automation and self service: invest in tooling, guardrails, and developer facing documentation that reduce friction and increase coverage without linear headcount growth. Partner with engineering and platform leadership: represent Product Security in cross functional planning, influence roadmaps, and ensure security trade offs are understood at the right level. Manage security incidents: coordinate response for product security incidents, run post mortems, and ensure findings translate into durable fixes. Report on programme health: provide clear, honest reporting to the Director and broader leadership on risk posture, coverage gaps, and team capacity. Your Qualifications Demonstrated experience leading a product or application security team, including hiring, coaching, and performance management. Broad technical grounding across at least two of: application security, cloud/infrastructure security, offensive security, and vulnerability management. Hands on history in secure SDLC practices-threat modelling, design reviews, security tooling in CI/CD-enough to credibly challenge your team's work. Ability to prioritise ruthlessly: separate high impact risk reduction from low value compliance theatre. Experience building cross functional partnerships with engineering, product, and platform teams-influencing without owning the delivery backlog. Clear, direct communication-able to present risk, trade offs, and programme status to senior leadership without hiding behind jargon. Comfort operating in a product led, engineering heavy organisation where security earns its seat through credibility, not authority. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

At Anaplan, we are a team of innovators focused on optimizing business decision making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan's Product Security team is responsible for securing a platform that large enterprises rely on for real business decisions-across finance, supply chain, workforce, and sales planning. As Senior Manager, you will own the day to day leadership of a team that spans application security, infrastructure and cloud security, offensive security, and vulnerability management. You report to the Director of Product Security and are accountable for turning strategy into consistent, measurable security outcomes across the product portfolio. Role Summary This is a people leadership role owning Anaplan's Product Security team across AppSec, InfraSec, OffSec, and vulnerability management. The Senior Manager reports to the Director of Product Security and is responsible for team output, prioritisation, operating rhythm, and engineering partnerships. The role requires genuine technical depth-this is not a project management seat-combined with the management maturity to build and scale a high performing team. Your Impact Lead and develop the Product Security team: hire, coach, and retain engineers across AppSec, InfraSec, OffSec, and vulnerability management. Set clear expectations and build a team that ships security improvements, not just findings. Own the operating rhythm: run sprint planning, triage, and retrospectives. Calibrate work across BAU vulnerability management, strategic projects, and longer term capability building. Drive secure SDLC integration: ensure threat modelling, design reviews, and security tooling are embedded into how engineering teams build-not bolted on after the fact. Prioritise based on real risk: translate scanner output, pen test findings, and threat intelligence into prioritised remediation plans that engineering teams actually execute. Scale security through automation and self service: invest in tooling, guardrails, and developer facing documentation that reduce friction and increase coverage without linear headcount growth. Partner with engineering and platform leadership: represent Product Security in cross functional planning, influence roadmaps, and ensure security trade offs are understood at the right level. Manage security incidents: coordinate response for product security incidents, run post mortems, and ensure findings translate into durable fixes. Report on programme health: provide clear, honest reporting to the Director and broader leadership on risk posture, coverage gaps, and team capacity. Your Qualifications Demonstrated experience leading a product or application security team, including hiring, coaching, and performance management. Broad technical grounding across at least two of: application security, cloud/infrastructure security, offensive security, and vulnerability management. Hands on history in secure SDLC practices-threat modelling, design reviews, security tooling in CI/CD-enough to credibly challenge your team's work. Ability to prioritise ruthlessly: separate high impact risk reduction from low value compliance theatre. Experience building cross functional partnerships with engineering, product, and platform teams-influencing without owning the delivery backlog. Clear, direct communication-able to present risk, trade offs, and programme status to senior leadership without hiding behind jargon. Comfort operating in a product led, engineering heavy organisation where security earns its seat through credibility, not authority. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

A leading technology company in Greater London seeks a Senior Manager of Product Security to lead a team focused on application, infrastructure, and offensive security. The ideal candidate will have experience leading security teams, a solid technical background in secure software development, and excellent communication skills. You'll drive efforts to secure products and manage incidents, contributing to a robust risk posture. The role emphasizes a commitment to diversity and inclusion in the workplace.

Anaplan Inc is seeking a Customer Success Director for the UKI to lead their Customer Success team and enhance customer experiences. This pivotal role involves managing a portfolio of customers, driving their success, and ensuring adoption of the Anaplan Platform. The ideal candidate will possess strong leadership skills, business acumen, and a track record in managing enterprise customer services. The role requires travel across the region to connect with customers effectively.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best in class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy led, values based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is looking for a creative, tenacious, and inspiring Customer Success Director, UKI to lead and elevate our Customer Success team in the UKI region. In this pivotal leadership role, you will report directly to our London based AVP Customer Success Northern Europe and play a crucial part in driving excellence across the entire customer lifecycle. Leading a high performing team of Customer Success Business Partners, you will champion the adoption, value realisation, and strategic expansion of Anaplan Platform subscriptions. If you are passionate about delivering an exceptional customer experience and value, unlocking competitive advantage for enterprise businesses through AI native cloud planning solutions, and shaping the future of a high growth market, this is your opportunity to make a lasting impact. Please note: Travel across the region is required to connect with our customers. Your Role And Impact Own & Cultivate: Champion a high profile portfolio of Anaplan customers, securing their continuous success, satisfaction, and loyalty from onboarding through to renewal. Deliver Excellence: Oversee and champion flawless first implementations of Anaplan solutions, laying a strong foundation for rapid adoption and long term expansion. Drive Growth: Partner in securing new logos and expanding existing footprints across the UKI by delivering compelling Customer Success and Professional Services pitches. Consult & Advise: Act as a versatile, trusted advisor across diverse business functions, showing customers how to leverage the Anaplan Platform across multiple industries and complex use cases. Engage Executive Stakeholders: Build deep, influential relationships with customer executives, key stakeholders, and strategic partners to ensure seamless account coverage and alignment. Navigate Challenges: Guide both customers and your internal team through business process, technology, and client management complexities, fostering customer self sufficiency and driving continuous platform expansion. Uncover Opportunity: Proactively identify, strategise, and capitalise on new avenues for customer adoption and commercial expansion. Empower Your Team: Coach, mentor, and enable your team of Customer Success Business Partners to ensure rigorous, high impact programmatic coverage across your entire portfolio. Your Qualifications Inspiring Leadership: Proven ability to lead, motivate, and develop high performing, large scale teams across diverse geographies. Business Savvy: Strong business acumen paired with exceptional structured problem solving skills. Resilient Communicator: Outstanding persuasion and communication skills, with a proven ability to remain calm, focused, and resilient under pressure. Mindset: An innovative, methodical thinker who practices active listening to solve complex customer challenges. Delivery Track Record: Extensive experience managing large scale software projects and leading teams, ideally within a sophisticated cloud applications environment. Industry Domain Expertise: Strong background in enterprise customer services, preferably with experience in Enterprise Performance Management (EPM) or Software Infrastructure Support. Commercial & Delivery Rigor: Deep familiarity with Agile methodologies, paired with robust contract negotiation and client management skills. Metrics Driven: Proven track record of exceeding key performance metrics and continuously optimising operational processes. Preferred Skills Proven Success: Stellar track record in similar leadership roles, managing complex projects within diverse, multi vendor enterprise environments. Strategic Scoping: Exceptional capability in scoping complex client engagements and navigating multi faceted business challenges. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.