Role - Regional Sales Manager Location - Field based Are you ready to rethink your routine? We're looking for an experienced Regional Sales Manager to drive sales, lead and oversee all sites within the designated area, including global locations. Reporting into the Head of Retail, and managing our Business Managers, you will ensure that your team consistently delivers a customer-first approach, meets business objectives, and achieves financial targets whilst keeping our people at the heart of everything we do. This role is field based and requires extensive travel to various locations. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Oversee sales revenue for the designated area, ensuring teams meet and exceed targets, delivering year on year growth. Responsible for ensuring our stores and departments are achieving their ATV, AUS, Conversion and Sales per hour KPI's, whilst remaining motivated. Drive P&L success by optimising EBITDA through strategic financial planning, budget management, and cross-functional collaboration. Working alongside Retail Operations, help to build and manage store stock file accuracy, minimising any losses within the stock loss targets. Support our Business Managers to deliver a 'Customer First' customer experience, working with Training to ensure teams have excellent product knowledge Build strong relationships and partner with host stores maximise sales opportunities. Ensure the seamless planning, execution and ownership of new store openings within the covering region. Deliver the Retail strategy objectives, taking ownership and accountability for your region and aligning with business objectives Maximise sales opportunities with promotional activations across the business, supporting marketing events across the Retail estate. Identify opportunities alongside Head of Retail within the covering area, to increase footfall and look at commercial activations that will drive revenue. Monitor competitor activities, assess their impact on sales and mitigate these impacts. Support, educate and develop Business Managers, conducting performance reviews, coaching and championing their development. Ensure succession planning is in place for covering regions in alignment with the People Team. Responsible for recruitment of the covering region supporting Business Managers in partnership with the Talent team. Foster a sense of 'togetherness' and employee engagement across all teams and markets, ensuring everyone feels valued and supported. Act as an ambassador for Trinny London, promoting the brand positively internally. These skills will help you go far in this role: Effective multi-site and distance management, with clear communication Strong interpersonal communication and organisational skills required Flexibility and adaptability to business changes Solution focused and resourceful Ability to delegate to ensure completion of tasks and effective use of time and resources Self-motivated, able to work independently, but also as part of a team Build relationships and influence where required to achieve the desired outcomes Experience scaling up policies and processes within Retail. Experience opening new sites, sales forecasting and budgeting. Tech-savvy, with experience of Microsoft office (specifically excel experience). We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme via Aviva Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Sep 19, 2025
Full time
Role - Regional Sales Manager Location - Field based Are you ready to rethink your routine? We're looking for an experienced Regional Sales Manager to drive sales, lead and oversee all sites within the designated area, including global locations. Reporting into the Head of Retail, and managing our Business Managers, you will ensure that your team consistently delivers a customer-first approach, meets business objectives, and achieves financial targets whilst keeping our people at the heart of everything we do. This role is field based and requires extensive travel to various locations. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Oversee sales revenue for the designated area, ensuring teams meet and exceed targets, delivering year on year growth. Responsible for ensuring our stores and departments are achieving their ATV, AUS, Conversion and Sales per hour KPI's, whilst remaining motivated. Drive P&L success by optimising EBITDA through strategic financial planning, budget management, and cross-functional collaboration. Working alongside Retail Operations, help to build and manage store stock file accuracy, minimising any losses within the stock loss targets. Support our Business Managers to deliver a 'Customer First' customer experience, working with Training to ensure teams have excellent product knowledge Build strong relationships and partner with host stores maximise sales opportunities. Ensure the seamless planning, execution and ownership of new store openings within the covering region. Deliver the Retail strategy objectives, taking ownership and accountability for your region and aligning with business objectives Maximise sales opportunities with promotional activations across the business, supporting marketing events across the Retail estate. Identify opportunities alongside Head of Retail within the covering area, to increase footfall and look at commercial activations that will drive revenue. Monitor competitor activities, assess their impact on sales and mitigate these impacts. Support, educate and develop Business Managers, conducting performance reviews, coaching and championing their development. Ensure succession planning is in place for covering regions in alignment with the People Team. Responsible for recruitment of the covering region supporting Business Managers in partnership with the Talent team. Foster a sense of 'togetherness' and employee engagement across all teams and markets, ensuring everyone feels valued and supported. Act as an ambassador for Trinny London, promoting the brand positively internally. These skills will help you go far in this role: Effective multi-site and distance management, with clear communication Strong interpersonal communication and organisational skills required Flexibility and adaptability to business changes Solution focused and resourceful Ability to delegate to ensure completion of tasks and effective use of time and resources Self-motivated, able to work independently, but also as part of a team Build relationships and influence where required to achieve the desired outcomes Experience scaling up policies and processes within Retail. Experience opening new sites, sales forecasting and budgeting. Tech-savvy, with experience of Microsoft office (specifically excel experience). We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme via Aviva Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Are you ready to rethink your routine? We are looking for a passionate Trade Marketing Manager to help us take our business to the next level. Sitting in our Commercial team and reporting into our Head of Commercial & Trade Marketing, we are looking for someone who is creative and strategic, an incredible relationship builder, as well as being focused on driving brand growth through incredible marketing plans. You'll be responsible for establishing, building and nurturing our retailer partnerships alongside our Commercial team and planning and negotiating best in class support to optimise the brand, in stores and online. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Work closely with Commercial team counterparts to build out annual trade marketing plans with allocated Retail partners, identifying key retail moments and brand opportunities to amplify awareness and drive acquisition. Ensure marketing planning and spend is aligned with scale of NPD moments considering what a gold moment looks like vs a bronze. Run regular operational meetings with Retailers to align on key trading moments and joint activation planning as well as bi-yearly strategic planning sessions to share overarching brand strategy and partnership goals. Deliver bespoke, location relevant content and sales driving tactics for key doors and campaigns working closely with Retail and Creative teams to execute. Feed into central marketing function on requirements for your retailers in order to drive best results from each launch and campaign moment. Ensure all spend delivers ROI and learnings are captured and shared, aligning on budget with Head of the function, Commercial and Finance. Plan, negotiate and deliver best-in-class marketing plans for each new store launch, aligning with key functions on commercial opportunity and strategic role for each one. Brief and manage production of marketing POS and organisation and delivery of large brand events working closely with relevant stakeholders. Consider and plan use of media to drive overall brand awareness in certain campaigns and brand moments. Support Retail team with eventing toolkits to execute strong eventing plans across the region. Ensure stock to support marketing activity is organised with planning as appropriate. Build and nurture best-in-class relationships with all our retail partners to drive preferential support and fair share of voice. These skills will help you go far in this role: Experience in working with Retail Partners in a trade marketing capacity. Experience in translating brand calendars into activation plans within Retail. You can balance creativity with strategic intent. Open to challenges and passionate about working in the beauty industry. Structured and organised but comfortable working with ambiguity in a fast-paced and ever-changing business. At ease with a startup culture and able to work hands on in a flexible and agile manner. An appetite for learning and development. Excellent relationship building and communication skills; written and verbal. Some experience in managing budgets and justifying spend. Proven experience and successes in negotiating marketing support. Excellent PowerPoint and presentation skills. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Sep 19, 2025
Full time
Are you ready to rethink your routine? We are looking for a passionate Trade Marketing Manager to help us take our business to the next level. Sitting in our Commercial team and reporting into our Head of Commercial & Trade Marketing, we are looking for someone who is creative and strategic, an incredible relationship builder, as well as being focused on driving brand growth through incredible marketing plans. You'll be responsible for establishing, building and nurturing our retailer partnerships alongside our Commercial team and planning and negotiating best in class support to optimise the brand, in stores and online. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Work closely with Commercial team counterparts to build out annual trade marketing plans with allocated Retail partners, identifying key retail moments and brand opportunities to amplify awareness and drive acquisition. Ensure marketing planning and spend is aligned with scale of NPD moments considering what a gold moment looks like vs a bronze. Run regular operational meetings with Retailers to align on key trading moments and joint activation planning as well as bi-yearly strategic planning sessions to share overarching brand strategy and partnership goals. Deliver bespoke, location relevant content and sales driving tactics for key doors and campaigns working closely with Retail and Creative teams to execute. Feed into central marketing function on requirements for your retailers in order to drive best results from each launch and campaign moment. Ensure all spend delivers ROI and learnings are captured and shared, aligning on budget with Head of the function, Commercial and Finance. Plan, negotiate and deliver best-in-class marketing plans for each new store launch, aligning with key functions on commercial opportunity and strategic role for each one. Brief and manage production of marketing POS and organisation and delivery of large brand events working closely with relevant stakeholders. Consider and plan use of media to drive overall brand awareness in certain campaigns and brand moments. Support Retail team with eventing toolkits to execute strong eventing plans across the region. Ensure stock to support marketing activity is organised with planning as appropriate. Build and nurture best-in-class relationships with all our retail partners to drive preferential support and fair share of voice. These skills will help you go far in this role: Experience in working with Retail Partners in a trade marketing capacity. Experience in translating brand calendars into activation plans within Retail. You can balance creativity with strategic intent. Open to challenges and passionate about working in the beauty industry. Structured and organised but comfortable working with ambiguity in a fast-paced and ever-changing business. At ease with a startup culture and able to work hands on in a flexible and agile manner. An appetite for learning and development. Excellent relationship building and communication skills; written and verbal. Some experience in managing budgets and justifying spend. Proven experience and successes in negotiating marketing support. Excellent PowerPoint and presentation skills. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Overview Are you ready to rethink your routine? We're looking for a Senior BA / Delivery Manager to join our Tech team. Reporting to our Head of Portfolio & Delivery, you will be responsible for defining and delivering high-impact initiatives that directly support our ambitious growth targets. This is a critical dual-role position where you'll act as the crucial link between business stakeholders and our tech team, playing a pivotal role in projects that have a direct impact on cost savings, revenue growth, and the streamlining of our business operations, particularly for our Operations, Supply/Demand, Planning, Finance & Data/BI departments. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Engage with stakeholders to elicit, analyse, and document business requirements, processes, and systems. Lead workshops, interviews, and stakeholder discussions to uncover needs and clarify scope. Translate business requirements into clear user stories, acceptance criteria, and process flows. Facilitate documenting Solution Designs Ensure all tech team requests are consistently captured and documented in Jira, meeting the "definition of ready." Guarantee that all technical deliveries meet the Definition of Done. Perform gap analysis, impact assessments, and feasibility studies to support decision-making. Support Product Owner(s) and business stakeholders in prioritising initiatives, features and enhancements. Collaborate with offshore technical teams to ensure requirements are feasible and aligned with architecture and design. Own delivery planning, ensuring initiatives are well-defined, resourced, and tracked to completion. Develop and maintain delivery roadmaps, timelines, and sprint/release plans. Monitor progress, manage risks/issues/dependencies, and escalate when necessary. Ensure projects are delivered on time, within scope, and aligned to business objectives. Manage stakeholder expectations, providing clear communication and status reporting, including with third-party suppliers. Drive continuous improvement in our delivery practices, tools, and team effectiveness. These skills will help you go far in this role: Extensive experience working with Tech teams, with a strong commercial focus. Proven ability to work flexibly between Business Analysis and Delivery Manager tasks. Strong analytical skills and a talent for translating business needs into technical requirements. Extensive experience with Agile methodologies such as Kanban & Scrum Excellent communication and stakeholder management skills. Ability to work on multiple projects simultaneously without getting fazed. Proficient with the following tooling; Jira, Confluence, Miro, Asana We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Sep 19, 2025
Full time
Overview Are you ready to rethink your routine? We're looking for a Senior BA / Delivery Manager to join our Tech team. Reporting to our Head of Portfolio & Delivery, you will be responsible for defining and delivering high-impact initiatives that directly support our ambitious growth targets. This is a critical dual-role position where you'll act as the crucial link between business stakeholders and our tech team, playing a pivotal role in projects that have a direct impact on cost savings, revenue growth, and the streamlining of our business operations, particularly for our Operations, Supply/Demand, Planning, Finance & Data/BI departments. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Engage with stakeholders to elicit, analyse, and document business requirements, processes, and systems. Lead workshops, interviews, and stakeholder discussions to uncover needs and clarify scope. Translate business requirements into clear user stories, acceptance criteria, and process flows. Facilitate documenting Solution Designs Ensure all tech team requests are consistently captured and documented in Jira, meeting the "definition of ready." Guarantee that all technical deliveries meet the Definition of Done. Perform gap analysis, impact assessments, and feasibility studies to support decision-making. Support Product Owner(s) and business stakeholders in prioritising initiatives, features and enhancements. Collaborate with offshore technical teams to ensure requirements are feasible and aligned with architecture and design. Own delivery planning, ensuring initiatives are well-defined, resourced, and tracked to completion. Develop and maintain delivery roadmaps, timelines, and sprint/release plans. Monitor progress, manage risks/issues/dependencies, and escalate when necessary. Ensure projects are delivered on time, within scope, and aligned to business objectives. Manage stakeholder expectations, providing clear communication and status reporting, including with third-party suppliers. Drive continuous improvement in our delivery practices, tools, and team effectiveness. These skills will help you go far in this role: Extensive experience working with Tech teams, with a strong commercial focus. Proven ability to work flexibly between Business Analysis and Delivery Manager tasks. Strong analytical skills and a talent for translating business needs into technical requirements. Extensive experience with Agile methodologies such as Kanban & Scrum Excellent communication and stakeholder management skills. Ability to work on multiple projects simultaneously without getting fazed. Proficient with the following tooling; Jira, Confluence, Miro, Asana We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Are you ready to rethink your routine? We're looking for a Head of Commercial & Trade Marketing to join our Commercial team. Reporting into our Commercial Director, we are looking for someone who is highly numerate, an incredible relationship builder, as well as being laser focused on growth and delivery. You'll be responsible for establishing, building and nurturing strategic retailer partnerships alongside identifying new commercial opportunities and negotiating best-in-class support to optimise the brand in stores and online. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Lead our Commercial and Trade Marketing teams that lead on all Retailer partnerships, guiding and inspiring them to deliver plans to drive our Beauty ranking and market share across our estate. Support the development and performance of your team, instilling and driving commercial excellence and rigour. You will be passionate about supporting your team to deliver their objectives and meet business targets and comfortable with being hands on. Establish and maintain amazing and collaborative relationships at all levels including Buying/Trading, Merchandising, and Marketing, to ensure that Trinny London is positioned to deliver more than its due share of voice, visibility and exposure. Support team to lead and conduct successful commercial negotiations on terms, pricing, distribution, online real estate and marketing support packages with Buying and Merchandising teams, stepping in as appropriate. Ensure a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs. Retain agility to react to retail trends and maximise opportunities across retailers. Build strong working relationships with Retail teams, utilising insight from the field and translating learnings into commercial growth. Monitor, manage, and optimise performance working collaboratively with key cross-functional teams, prioritising key retailers and locations as appropriate. Manage each account P&L, balancing investment with top-line opportunity; monitor retailer profit contribution and achieve agreed profit. Work closely with Finance and Retail on all retail sales forecasting, flagging risks and opportunities in a timely and quantified manner. Be comfortable with forecasting, tracking and reporting retail sales & wholesale sales. Work with Planning to align accurate forecasting for NPD and core lines, and proactive inventory and assortment management. Ensure wider teams are consistently informed of Retailer activity and decisions via suitable communication streams, always presenting the commercial rationale. Be the voice of Retailers across the business ensuring requirements for the channel are voiced and heard. Ensure new trading partners are onboarded in line with the commercial agreements and that launch and sustain plans are built and delivered as appropriate to reach and sustain top ranking. Support Commercial Director to devise and deliver suitable distribution & retailer strategies both for launch and ongoing trade. Be a visionary. Help everyone see and be excited by what's possible with effective collaboration. These skills will help you go far in this role: Extensive and proven experience as a Senior Commercial Leader, ideally within beauty/luxury/fashion. Experience in managing and leading a team with success. You will be highly numerate, target-driven and commercially savvy. You are always solution and ideas driven, balancing risk mitigation against a growth mindset. Open to challenges and passionate about working in the beauty industry. Structured and organised but comfortable working with ambiguity in a fast-paced and ever-changing business. At ease with a startup culture and able to work hands on in a flexible and agile manner. You will be able to instantly provide a macro level view and understanding, able to form a strategy and be able to quantify and articulate the 'why' in all business decisions. An appetite for learning and development. Flawless numerical and analytical skills with an eye for detail and rigour. Excellent relationship building and communication skills; written and verbal. Proven experience and successes in negotiating. Excellent Excel and PowerPoint skills. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Sep 19, 2025
Full time
Are you ready to rethink your routine? We're looking for a Head of Commercial & Trade Marketing to join our Commercial team. Reporting into our Commercial Director, we are looking for someone who is highly numerate, an incredible relationship builder, as well as being laser focused on growth and delivery. You'll be responsible for establishing, building and nurturing strategic retailer partnerships alongside identifying new commercial opportunities and negotiating best-in-class support to optimise the brand in stores and online. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Lead our Commercial and Trade Marketing teams that lead on all Retailer partnerships, guiding and inspiring them to deliver plans to drive our Beauty ranking and market share across our estate. Support the development and performance of your team, instilling and driving commercial excellence and rigour. You will be passionate about supporting your team to deliver their objectives and meet business targets and comfortable with being hands on. Establish and maintain amazing and collaborative relationships at all levels including Buying/Trading, Merchandising, and Marketing, to ensure that Trinny London is positioned to deliver more than its due share of voice, visibility and exposure. Support team to lead and conduct successful commercial negotiations on terms, pricing, distribution, online real estate and marketing support packages with Buying and Merchandising teams, stepping in as appropriate. Ensure a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs. Retain agility to react to retail trends and maximise opportunities across retailers. Build strong working relationships with Retail teams, utilising insight from the field and translating learnings into commercial growth. Monitor, manage, and optimise performance working collaboratively with key cross-functional teams, prioritising key retailers and locations as appropriate. Manage each account P&L, balancing investment with top-line opportunity; monitor retailer profit contribution and achieve agreed profit. Work closely with Finance and Retail on all retail sales forecasting, flagging risks and opportunities in a timely and quantified manner. Be comfortable with forecasting, tracking and reporting retail sales & wholesale sales. Work with Planning to align accurate forecasting for NPD and core lines, and proactive inventory and assortment management. Ensure wider teams are consistently informed of Retailer activity and decisions via suitable communication streams, always presenting the commercial rationale. Be the voice of Retailers across the business ensuring requirements for the channel are voiced and heard. Ensure new trading partners are onboarded in line with the commercial agreements and that launch and sustain plans are built and delivered as appropriate to reach and sustain top ranking. Support Commercial Director to devise and deliver suitable distribution & retailer strategies both for launch and ongoing trade. Be a visionary. Help everyone see and be excited by what's possible with effective collaboration. These skills will help you go far in this role: Extensive and proven experience as a Senior Commercial Leader, ideally within beauty/luxury/fashion. Experience in managing and leading a team with success. You will be highly numerate, target-driven and commercially savvy. You are always solution and ideas driven, balancing risk mitigation against a growth mindset. Open to challenges and passionate about working in the beauty industry. Structured and organised but comfortable working with ambiguity in a fast-paced and ever-changing business. At ease with a startup culture and able to work hands on in a flexible and agile manner. You will be able to instantly provide a macro level view and understanding, able to form a strategy and be able to quantify and articulate the 'why' in all business decisions. An appetite for learning and development. Flawless numerical and analytical skills with an eye for detail and rigour. Excellent relationship building and communication skills; written and verbal. Proven experience and successes in negotiating. Excellent Excel and PowerPoint skills. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Are you ready to rethink your routine? We are looking for a Head of Technical Delivery to join our NPD team. Reporting into our Chief Innovation Officer, you will lead the technical delivery of new cosmetic products. This position will be responsible for managing a small technical team and leading the technical delivery of new products (NPD) including formulation development and the substantiation of our product claims and the maintenance and compliance of our existing portfolio (EPD). You will build strong relationships and work closely with external development laboratories and 3rd party vendors and oversee the formula development across Skincare and Makeup, lead the technical troubleshooting and resolution of issues, ensuring Trinny London products meet the highest technical and quality standards. The role will be part of the Senior Leadership team within NPD & Operations and you will work closely with all key functions to deliver our fast paced and complex programme of launches. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Technical Product Leadership: Oversee the technical delivery of new cosmetic products (NPD) and ensure the ongoing compliance and maintenance of existing products (EPD) in both skincare and makeup categories. This includes managing the entire product lifecycle from formulation to market launch, ensuring adherence to quality and safety standards. Team Management: Lead and develop a team of technical chemists and scientists, providing guidance on formulation development and product claim substantiation. Issue Resolution: Identify, troubleshoot, and resolve technical challenges related to product development and existing product portfolios. Regulatory Compliance: Ensure all products meet the necessary regulatory requirements for all relevant markets and sales channels, and implement strategies for continuous portfolio compliance. Stakeholder Collaboration: Cultivate strong relationships with both internal teams (e.g., NPD, Packaging, Product Integrity, Operations) and external partners (e.g., development laboratories, third-party vendors). Budget Management: Manage the technical budget for relevant cost centers and approve invoices. Policy and Procedure Development: Collaborate with Regulatory and Packaging teams to establish and maintain robust technical policies, supplier requirements, and testing procedures. Product Brief Development: Work with internal and external stakeholders to define and translate the technical specifications of product briefs for third-party laboratories and vendors. Supplier Evaluation: Provide technical input for the selection and evaluation of third-party suppliers. Formula and Raw Material Approval: Ensure timely approval of all formulas and raw materials, verifying compliance with market regulations and internal technical policies. Manufacturing Oversight: Oversee the successful scale-up of products, manage troubleshooting during this phase, and confirm products are suitable for manufacture. Quality Assurance & Testing: Establish and implement appropriate testing requirements for all products, setting quality assurance standards in conjunction with quality, packaging, and NPD teams. Final Approvals: Provide final sign-off on formula and claims testing for Gate 3 approvals, ensuring final specifications and quality standards are met. Technical Administration: Maintain accurate and up-to-date technical product administration. Raw Material Compliance: Ensure compliance of raw materials with company blacklists and market regulations. Product Safety & Cosmetovigilance: Act as the guardian of product safety and monitor cosmetovigilance activities. Technical Storytelling: Support the NPD team in crafting compelling technical product stories. Audit Participation: Participate in and arrange technical accredited audits where necessary. These skills will help you go far in this role: A scientific degree (cosmetic or pharmaceutical science) or in a fundamental science (chemistry, biology or biochemistry) Significant, demonstrable experience in skincare and makeup technical development Strong project management experience Experience in scale-up, manufacturing and stability Strong interpersonal skills, ability to develop relationships and communicate with all levels of management. Strong analytical skills, proactive approach to anticipate issues and provide solutions Impeccable communication skills, both verbal and written with a high level of creativity and attention to detail Speed to market and able to work in a fast paced, start-up work environment Results oriented, excellent ability to utilize and manage the organization's resources to achieve goals We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we're always keen to hear from ambitious individuals looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet:You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Sep 19, 2025
Full time
Are you ready to rethink your routine? We are looking for a Head of Technical Delivery to join our NPD team. Reporting into our Chief Innovation Officer, you will lead the technical delivery of new cosmetic products. This position will be responsible for managing a small technical team and leading the technical delivery of new products (NPD) including formulation development and the substantiation of our product claims and the maintenance and compliance of our existing portfolio (EPD). You will build strong relationships and work closely with external development laboratories and 3rd party vendors and oversee the formula development across Skincare and Makeup, lead the technical troubleshooting and resolution of issues, ensuring Trinny London products meet the highest technical and quality standards. The role will be part of the Senior Leadership team within NPD & Operations and you will work closely with all key functions to deliver our fast paced and complex programme of launches. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Technical Product Leadership: Oversee the technical delivery of new cosmetic products (NPD) and ensure the ongoing compliance and maintenance of existing products (EPD) in both skincare and makeup categories. This includes managing the entire product lifecycle from formulation to market launch, ensuring adherence to quality and safety standards. Team Management: Lead and develop a team of technical chemists and scientists, providing guidance on formulation development and product claim substantiation. Issue Resolution: Identify, troubleshoot, and resolve technical challenges related to product development and existing product portfolios. Regulatory Compliance: Ensure all products meet the necessary regulatory requirements for all relevant markets and sales channels, and implement strategies for continuous portfolio compliance. Stakeholder Collaboration: Cultivate strong relationships with both internal teams (e.g., NPD, Packaging, Product Integrity, Operations) and external partners (e.g., development laboratories, third-party vendors). Budget Management: Manage the technical budget for relevant cost centers and approve invoices. Policy and Procedure Development: Collaborate with Regulatory and Packaging teams to establish and maintain robust technical policies, supplier requirements, and testing procedures. Product Brief Development: Work with internal and external stakeholders to define and translate the technical specifications of product briefs for third-party laboratories and vendors. Supplier Evaluation: Provide technical input for the selection and evaluation of third-party suppliers. Formula and Raw Material Approval: Ensure timely approval of all formulas and raw materials, verifying compliance with market regulations and internal technical policies. Manufacturing Oversight: Oversee the successful scale-up of products, manage troubleshooting during this phase, and confirm products are suitable for manufacture. Quality Assurance & Testing: Establish and implement appropriate testing requirements for all products, setting quality assurance standards in conjunction with quality, packaging, and NPD teams. Final Approvals: Provide final sign-off on formula and claims testing for Gate 3 approvals, ensuring final specifications and quality standards are met. Technical Administration: Maintain accurate and up-to-date technical product administration. Raw Material Compliance: Ensure compliance of raw materials with company blacklists and market regulations. Product Safety & Cosmetovigilance: Act as the guardian of product safety and monitor cosmetovigilance activities. Technical Storytelling: Support the NPD team in crafting compelling technical product stories. Audit Participation: Participate in and arrange technical accredited audits where necessary. These skills will help you go far in this role: A scientific degree (cosmetic or pharmaceutical science) or in a fundamental science (chemistry, biology or biochemistry) Significant, demonstrable experience in skincare and makeup technical development Strong project management experience Experience in scale-up, manufacturing and stability Strong interpersonal skills, ability to develop relationships and communicate with all levels of management. Strong analytical skills, proactive approach to anticipate issues and provide solutions Impeccable communication skills, both verbal and written with a high level of creativity and attention to detail Speed to market and able to work in a fast paced, start-up work environment Results oriented, excellent ability to utilize and manage the organization's resources to achieve goals We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we're always keen to hear from ambitious individuals looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet:You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
