We are seeking a highly strategic and data-driven Head of Performance Marketing (12-month FTC) to lead our global customer acquisition efforts to join our ambitious Digital and Marketing team at Trinny London. This role is responsible for the full ownership of our acquisition strategy, driving new customer growth, and optimizing CPA and profitable return across all performance marketing channels (primarily digital). This role is reporting directly to the Director of Digital. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Develop, own, and execute a global acquisition strategy, including full oversight of budgets and spend, to maximize profitable customer acquisition targets (CPA) and reduce customer acquisition costs while maintaining brand values. Lead the planning, execution, reporting, and optimization of all performance marketing channels. Continuously evaluate and refine tactics to improve efficiency and effectiveness. Identify and implement new and innovative performance marketing strategies, explore opportunities to expand our channel mix, and contribute to the broader Performance Marketing roadmap alongside the Director of Performance Marketing. Utilize data and analytics to provide actionable insights, identify cost-effective channels, and make data-driven recommendations to continuously improve marketing performance. Manage and develop a high-performing team, fostering their ability to operate campaigns, make optimization recommendations, and challenge agencies. Distribute responsibilities effectively across internal teams and external agencies. Own the performance marketing testing roadmap, ensuring continuous iterative testing and learning across all performance channels. Collaborate closely with the Head of Design and creative teams to innovate creatively. Share performance marketing insights, projects, and test results across the business to inform future decisions. Identify and implement new processes to ensure team efficiency and support automated reporting efforts. Conduct ad-hoc analysis, investigate competitor activity, and collaborate with BI and data teams to inform future strategies. As Paid Media Manager you possess the following skills and experience: Demonstrable experience in performance marketing, including experience with paid social strategies ideally within high-growth scale-ups and with global footprint. Is a mentor for your team and advocate for our brand values A proven track record in running successful multichannel online acquisition campaigns, including remarketing, attribution and analytics, and working with significant budgets. Understand the technical and analytical elements of all relevant digital platforms in hyper-detail, including tracking, attribution and experimentation features Comfortable being hands on within marketing platforms and analysis tasks Solutions orientated, delivering lasting solutions balancing risk mitigation, flexibility and business continuity through business cases and proposals supported by data and evidence At ease with startup culture and able to work hands on in a flexible and agile manner You like autonomy and have the ability to get stuff done without close supervision - you take ownership of the vision and can figure out how to execute against it Curious about new trends, advertising products and growth opportunities with a can-do attitude and full of great ideas At ease with reporting in Excel, Google Sheets and Pivot Tables. PowerPivot and Thoughtspot experience is ideal but not essential We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Jun 14, 2025
Full time
We are seeking a highly strategic and data-driven Head of Performance Marketing (12-month FTC) to lead our global customer acquisition efforts to join our ambitious Digital and Marketing team at Trinny London. This role is responsible for the full ownership of our acquisition strategy, driving new customer growth, and optimizing CPA and profitable return across all performance marketing channels (primarily digital). This role is reporting directly to the Director of Digital. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Develop, own, and execute a global acquisition strategy, including full oversight of budgets and spend, to maximize profitable customer acquisition targets (CPA) and reduce customer acquisition costs while maintaining brand values. Lead the planning, execution, reporting, and optimization of all performance marketing channels. Continuously evaluate and refine tactics to improve efficiency and effectiveness. Identify and implement new and innovative performance marketing strategies, explore opportunities to expand our channel mix, and contribute to the broader Performance Marketing roadmap alongside the Director of Performance Marketing. Utilize data and analytics to provide actionable insights, identify cost-effective channels, and make data-driven recommendations to continuously improve marketing performance. Manage and develop a high-performing team, fostering their ability to operate campaigns, make optimization recommendations, and challenge agencies. Distribute responsibilities effectively across internal teams and external agencies. Own the performance marketing testing roadmap, ensuring continuous iterative testing and learning across all performance channels. Collaborate closely with the Head of Design and creative teams to innovate creatively. Share performance marketing insights, projects, and test results across the business to inform future decisions. Identify and implement new processes to ensure team efficiency and support automated reporting efforts. Conduct ad-hoc analysis, investigate competitor activity, and collaborate with BI and data teams to inform future strategies. As Paid Media Manager you possess the following skills and experience: Demonstrable experience in performance marketing, including experience with paid social strategies ideally within high-growth scale-ups and with global footprint. Is a mentor for your team and advocate for our brand values A proven track record in running successful multichannel online acquisition campaigns, including remarketing, attribution and analytics, and working with significant budgets. Understand the technical and analytical elements of all relevant digital platforms in hyper-detail, including tracking, attribution and experimentation features Comfortable being hands on within marketing platforms and analysis tasks Solutions orientated, delivering lasting solutions balancing risk mitigation, flexibility and business continuity through business cases and proposals supported by data and evidence At ease with startup culture and able to work hands on in a flexible and agile manner You like autonomy and have the ability to get stuff done without close supervision - you take ownership of the vision and can figure out how to execute against it Curious about new trends, advertising products and growth opportunities with a can-do attitude and full of great ideas At ease with reporting in Excel, Google Sheets and Pivot Tables. PowerPivot and Thoughtspot experience is ideal but not essential We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Are you ready to rethink your routine? We're looking for a Procurement Manager to join our Procurement team. Reporting to the Head of Procurement, you will be responsible for managing the end-to-end procurement process for a category of products (Makeup or Skincare). You will play a crucial role in developing the supplier base and vendor relationships to support our business ambitions, deliver innovative products, ensure cost-effectiveness, maintain quality, and build an agile supply chain responsive to market changes and growth. Working closely with the Senior Procurement Manager, Operations, and NPD teams, you will anticipate product needs and collaborate with suppliers to bring those to life through strategic partnerships. Welcome to Trinny London! Founded in 2017 by Trinny Woodall, Trinny London is reshaping makeup and skincare. We are one of Europe's fastest-growing beauty brands, generating millions in sales through innovative products and a growing global customer base. We are committed to building a talented, motivated team to sustain our growth. Our Values We live by three core values: bring fearless passion, act with smart intent, and all wear yellow together. We push boundaries, celebrate wins and learnings, listen to all ideas, and support each other's goals through collaboration. The Role Your daily tasks may include: Procurement Strategy & Category Management Manage stakeholders to develop and execute procurement and supplier strategies for assigned categories. Collaborate with cross-functional teams to understand business needs, identify suitable suppliers, and develop strategies covering costs, supply chain agility, quality, innovation, and compliance. Product Cost Management Achieve cost targets for raw materials, packaging, and conversion costs throughout the product lifecycle. Optimize total cost of ownership, including supply chain and commercial parameters such as MOQ, lead-times, quality, and payment terms. Negotiation & Contracting Apply negotiation skills to maximize supplier value and develop formal contracts covering NDA, manufacturing, and supply agreements. Supplier Relationship Management Implement supplier performance programs, build strategic relationships, and onboard new suppliers. Risk & Compliance Management Identify and mitigate risks at a global category level, ensuring supplier compliance with data, contracts, financial, and ethical standards. Procurement Processes Ensure adherence to procurement controls and identify process improvements. Ideal candidates will have: A minimum of a degree in engineering or business. Experience as a buyer in direct categories within manufacturing, preferably in beauty or FMCG, or experience in a related technical or manufacturing role with an interest in commercial functions. Skills in supplier evaluation, procurement processes, negotiation, and contract management. Strong analytical, interpersonal, and cultural awareness skills, with the ability to thrive in a fast-paced environment and manage multiple projects. Our benefits include flexible and hybrid working, generous holidays, product discounts, health schemes, development budgets, family-friendly packages, pension, cycle schemes, social events, and recognition programs. Equal Opportunities We celebrate diversity and are committed to inclusivity, welcoming individuals from all backgrounds to join our team.
Jun 09, 2025
Full time
Are you ready to rethink your routine? We're looking for a Procurement Manager to join our Procurement team. Reporting to the Head of Procurement, you will be responsible for managing the end-to-end procurement process for a category of products (Makeup or Skincare). You will play a crucial role in developing the supplier base and vendor relationships to support our business ambitions, deliver innovative products, ensure cost-effectiveness, maintain quality, and build an agile supply chain responsive to market changes and growth. Working closely with the Senior Procurement Manager, Operations, and NPD teams, you will anticipate product needs and collaborate with suppliers to bring those to life through strategic partnerships. Welcome to Trinny London! Founded in 2017 by Trinny Woodall, Trinny London is reshaping makeup and skincare. We are one of Europe's fastest-growing beauty brands, generating millions in sales through innovative products and a growing global customer base. We are committed to building a talented, motivated team to sustain our growth. Our Values We live by three core values: bring fearless passion, act with smart intent, and all wear yellow together. We push boundaries, celebrate wins and learnings, listen to all ideas, and support each other's goals through collaboration. The Role Your daily tasks may include: Procurement Strategy & Category Management Manage stakeholders to develop and execute procurement and supplier strategies for assigned categories. Collaborate with cross-functional teams to understand business needs, identify suitable suppliers, and develop strategies covering costs, supply chain agility, quality, innovation, and compliance. Product Cost Management Achieve cost targets for raw materials, packaging, and conversion costs throughout the product lifecycle. Optimize total cost of ownership, including supply chain and commercial parameters such as MOQ, lead-times, quality, and payment terms. Negotiation & Contracting Apply negotiation skills to maximize supplier value and develop formal contracts covering NDA, manufacturing, and supply agreements. Supplier Relationship Management Implement supplier performance programs, build strategic relationships, and onboard new suppliers. Risk & Compliance Management Identify and mitigate risks at a global category level, ensuring supplier compliance with data, contracts, financial, and ethical standards. Procurement Processes Ensure adherence to procurement controls and identify process improvements. Ideal candidates will have: A minimum of a degree in engineering or business. Experience as a buyer in direct categories within manufacturing, preferably in beauty or FMCG, or experience in a related technical or manufacturing role with an interest in commercial functions. Skills in supplier evaluation, procurement processes, negotiation, and contract management. Strong analytical, interpersonal, and cultural awareness skills, with the ability to thrive in a fast-paced environment and manage multiple projects. Our benefits include flexible and hybrid working, generous holidays, product discounts, health schemes, development budgets, family-friendly packages, pension, cycle schemes, social events, and recognition programs. Equal Opportunities We celebrate diversity and are committed to inclusivity, welcoming individuals from all backgrounds to join our team.
Are you ready to rethink your routine? We're looking for a Senior Quality Manager to join our Product Integrity team. This role will report into Head of Product Integrity and be responsible for establishing and maintaining a robust Quality Management System (QMS) that ensures the consistent delivery of high-quality cosmetic products. This role drives continuous improvement, ensures regulatory compliance, and fosters a culture of quality excellence across the organisation and its supply chain. By proactively identifying and mitigating risks, the Quality Manager safeguards product integrity, enhances customer satisfaction, and strengthens the brand's reputation for quality. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Quality Management System (QMS) Leadership: Develop, implement, and maintain a comprehensive QMS aligned with relevant industry standards, regulations, and retailer requirements. Conduct internal audits to assess QMS effectiveness and drive continuous improvement. Establish and revise quality policies, procedures, and objectives in collaboration with cross-functional teams. Ensure a seamless process from R&D through to industrialisation of new products. Continuous improvement Identify priority areas for continuous improvement to ensure process repeatability in strong collaboration with QA Manager Industrialisation of New Products : ensure a seamless process from R&D through to industrialisation. Supplier Quality: assessment and resolution of supply quality issues. Working with QA Manager requirements for new suppliers identification; develop continuous improvement program with suppliers Documentation: development and maintenance of standard operating procedures Supplier Quality Management: Collaborate with the procurement/QA Manager to evaluate and qualify suppliers based on their quality capabilities. Conduct supplier audits and assessments to ensure adherence to quality standards Drive continuous improvement efforts with suppliers, addressing non-conformances and implementing corrective actions. Establish and maintain strong relationships with suppliers to foster a collaborative quality-focused environment. Training and Development: Provide training and guidance to employees on quality management principles and practices. Develop and deliver educational programs to enhance quality awareness and competency. Performance Measurement and Reporting: Define and track key performance indicators (KPIs) to measure the effectiveness of the QMS Prepare quality reports and present findings to senior management, identifying areas of improvement and recommending action plans. Participate in management reviews to evaluate the overall performance of the QMS and provide recommendations for enhancement. These skills will help you go far in this role: BSc. required in pharmaceutical cosmetic science/ technical discipline Demonstrable experience in Quality working within FMCG/Cosmetics/Retailers Demonstrated understanding and leadership of QMS within cosmetics. A self-starter who can identify, manage and lead complex projects , drive change, communicate and build collaborative partnerships across the business. Solid analytical and problem-solving skills, with the ability to interpret and analyse data/processes effectively. Organised and able to work independently, but also to collaborate with a diverse, fast-moving team. Lean sigma six Excellent organisational and communication skills. Ability to work independently and collaboratively in a fast-paced environment. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Flexible working with core working hours Hybrid working, 3 days in our amazing office, which is fully stocked with snacks and drinks 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Jun 05, 2025
Full time
Are you ready to rethink your routine? We're looking for a Senior Quality Manager to join our Product Integrity team. This role will report into Head of Product Integrity and be responsible for establishing and maintaining a robust Quality Management System (QMS) that ensures the consistent delivery of high-quality cosmetic products. This role drives continuous improvement, ensures regulatory compliance, and fosters a culture of quality excellence across the organisation and its supply chain. By proactively identifying and mitigating risks, the Quality Manager safeguards product integrity, enhances customer satisfaction, and strengthens the brand's reputation for quality. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Quality Management System (QMS) Leadership: Develop, implement, and maintain a comprehensive QMS aligned with relevant industry standards, regulations, and retailer requirements. Conduct internal audits to assess QMS effectiveness and drive continuous improvement. Establish and revise quality policies, procedures, and objectives in collaboration with cross-functional teams. Ensure a seamless process from R&D through to industrialisation of new products. Continuous improvement Identify priority areas for continuous improvement to ensure process repeatability in strong collaboration with QA Manager Industrialisation of New Products : ensure a seamless process from R&D through to industrialisation. Supplier Quality: assessment and resolution of supply quality issues. Working with QA Manager requirements for new suppliers identification; develop continuous improvement program with suppliers Documentation: development and maintenance of standard operating procedures Supplier Quality Management: Collaborate with the procurement/QA Manager to evaluate and qualify suppliers based on their quality capabilities. Conduct supplier audits and assessments to ensure adherence to quality standards Drive continuous improvement efforts with suppliers, addressing non-conformances and implementing corrective actions. Establish and maintain strong relationships with suppliers to foster a collaborative quality-focused environment. Training and Development: Provide training and guidance to employees on quality management principles and practices. Develop and deliver educational programs to enhance quality awareness and competency. Performance Measurement and Reporting: Define and track key performance indicators (KPIs) to measure the effectiveness of the QMS Prepare quality reports and present findings to senior management, identifying areas of improvement and recommending action plans. Participate in management reviews to evaluate the overall performance of the QMS and provide recommendations for enhancement. These skills will help you go far in this role: BSc. required in pharmaceutical cosmetic science/ technical discipline Demonstrable experience in Quality working within FMCG/Cosmetics/Retailers Demonstrated understanding and leadership of QMS within cosmetics. A self-starter who can identify, manage and lead complex projects , drive change, communicate and build collaborative partnerships across the business. Solid analytical and problem-solving skills, with the ability to interpret and analyse data/processes effectively. Organised and able to work independently, but also to collaborate with a diverse, fast-moving team. Lean sigma six Excellent organisational and communication skills. Ability to work independently and collaboratively in a fast-paced environment. We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Flexible working with core working hours Hybrid working, 3 days in our amazing office, which is fully stocked with snacks and drinks 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
