Frasers Group

14 job(s) at Frasers Group

Frasers Group Shirebrook, Nottinghamshire
Jun 21, 2025
Full time
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision- we are building the worlds most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description We are seeking a Maintenance Shift Manager to be based in our impressive state of the art 2.5m square foot Distribution Centre in Shirebrook, that's over 30 Football pitches, and is one of the most advanced warehouses within the UK. An excellent opportunity for candidates who are motivated by responsibility and accountability in this newly scoped role during a period of cultural change and elevation - embracing Frasers Group values in everything you do! You will provide management and leadership to the Engineering Team. Directing the team to minimise downtime and ensure uptime and availability of the installed automated equipment on site during their shift. Through technical leadership and a commitment to service quality, you will support the operation by utilising a broad range of skills, taking a proactive approach to improving performance and reliability. You will be expected to spend 50% of time leading the team and 50% of time engaged on hands on maintenance activities. Managing and coordinating the activities of your shift team, through effective planning and organisation Training, coaching, and mentoring your shift team Performance management including formal reviews. Analysis of data sources to maintain and improve performance to maximise efficiency of operation in line with KPIs Championing safe working practices Carrying out maintenance and servicing of all onsite automated equipment. Carrying out planned repairs and reactive repairs of automated material handling equipment including, tote conveyors, spiral conveyors, sorters, shuttles and robotics Fault-finding and diagnosis of mechanical and/or electrical faults. Responding to automation faults and breakdowns in a timely manner ensuring minimal downtime Actively working to optimise the automation performance Complete all reports in line with requirements using CMMS and Microsoft software packages Supporting service tracking and analysis of error rates and assisting in the production of corrective action plans Complying with health and safety legislation and overseeing hazardous tasks and PTW Leading the shift handover meeting and supporting other site meetings as required Maintaining strong communication line with the Automation manager and the Head of Automation. Qualifications Prior experience in a leadership position within Automation Relevant Engineering qualification A continuous improvement mindset- always looking for ways to optimise our Automation operation Strong communication skills, able to build relationship with technical and non-technical staff An inspirational leader who is able to coach and mentor their team to success. Able to have difficult conversations and performance manage where needed Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance . subject to terms and conditions Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Frasers Group Shirebrook, Nottinghamshire
Jun 17, 2025
Full time
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision- we are building the worlds most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description Are you passionate about delivering a great customer experience whilst thriving in a fun, fast-paced environment? If you are, then why not join our team and be part of one of the fastest growing retail companies in the UK. The Opportunity To manage customer contacts through various channels (Web Chat, Social Media, email and Telephony) on behalf of Frasers Group. You will work both independently and as part of a team, liaising with other parties such as stores, couriers and the distribution warehouse to ensure that the customers' experience with Frasers Group is the best that it can be. Key Responsibilities: Provide excellent and personable Customer Care to Frasers Group customers through all available channels. Work with the highest standard of verbal and written communication and utilise an agile and nimble approach to each customer's needs. Log, record and resolve customer contacts and issues in an efficient and professional manner across all functions within Frasers Group. Take ownership of customer contacts and complaints and liaise with various departments, creating rapport with Store management and other Frasers Group functions to reach best resolutions and through that actively promote best practice. Take action on customer feedback to recover potentially lost customers and/or resolve concerns. Qualifications Essential Skills/Experience: Excellent written, verbal and presentation skills Passionate about providing exceptional customer service, going the extra mile to create positive experiences for our valued customers Excellent PC literacy and a working knowledge of Microsoft packages Ability to work well under pressure and multitask Ability to pay close attention to detail and not scared to challenge the norm and think outside the box Natural ability to work independently within an established team Show respect to others in a positive manner and build strong working relationships Strong team player and role model, capable of gaining trust from your team and peers Enthusiastic, positive, resourceful and resilient. Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance . subject to terms and conditions Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Frasers Group
Jun 15, 2025
Full time
Flannels is THE retail success story of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind blowing continued expansion plan. We are now looking for a Visual Merchandise Supervisor to join the team in our Flagship store in Liverpool . Job Description Lead weekly walkthroughs of the store in its entirety with Managers and In-store team to plan workload and give clear direction to focus team activity for coming week(s), in line with marketing & comms calendars and Head Office VM instruction Work alongside the floor managers and their teams to ensure brands are merchandised commercially and to their correct identities, the Frasers way, using the Visual Principles, Brand Segmentations and Seasonal Stylefiles supplied by the Head Office VM teams Provides timely feedback to associates, recognising success and positively challenging poor performance Use expertise to coach and develop shop floor teams to improve their confidence and merchandising skills by owning the Visual implementation within store Create the desire to buy, by consistently delivering exceptional visual standards through the simple, commercial and elevated merchandising of brands, windows and shop floor displays aligning with Head Office instruction Create seasonal hotspot / trend areas to coincide with Marketing and Visual Comms instruction Be reactive to best-selling and key product in store and feedback to HO VM Team Hands-on in the set-up and documentation of seasonal Model Store across all departments Work closely with Managers to deliver promotions and events which meet deadlines, adhere to Company guidelines and maximise sales Maintain stocks of POS and visual equipment to ensure store can deliver a strong visual message at all times Qualifications KEY BEHAVIOURS REQUIRED Work with integrity and purpose, in a highly professional manner, leading by example at all times Think without limits - willingly take the initiative and consistently go over and above what is required Proactive in planning to achieve targets and objectives which deliver profitable outcomes Be Fearless in challenging and continually ask what more could it be, think without limits and inspire others to do likewise Respect individual's views and positively contribute to a learning environment in which individuals are supported and encouraged to excel Conduct tasks in a safe and responsible manner Continuously and proactively improve the quality of service we deliver to all our customers, external, internal and business partners SKILLS / EXPERIENCE / KNOWLEDGE REQUIRED Visual Merchandising experience Fashion retail experience in a managerial role Excellent time management skills Ability to work as part of and lead a team Creative, imaginative and have a flair for fashion, whilst being mindful of commerciality and brand identities Strong verbal and written communication skills Fearless attitude, open to new ways of working Additional Information The Rewards Basic salary £30,222 per annum Weekly/Monthly & Quarterly Commercial Bonuses Stocktake Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 50% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
Frasers Group
Jun 06, 2025
Full time
FLANNELS is one of the UK's leading luxury retailers, specialising in contemporary men's, women's and kids designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK's major cities from Liverpool, and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season's most inspiring and sought-after collections. To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in our UK Flagships store in Sheffield . Join our dynamic team as an Assistant Store Manager at our UK flagship store-a fast-paced environment where no two days are the same. We're looking for an inspiring leader with a genuine passion for fashion and luxury brands, someone who thrives in a fast-moving retail landscape and leads by example. You'll be pivotal in driving performance, coaching a large, high performing team, and delivering an exceptional customer experience every day. If you're a confident people manager with high energy, adaptability, and a love for retail, we'd love to hear from you. Job Description Maximise turnover to exceed required targets and identify opportunities to continually improve performance Manage and motivate the performance of the team to ensure sales targets are met and exceeded Be a strong presence on the shop floor to drive sales both personally and through the team Ensure exceptional customer service is delivered at all times Ensure all members of the team have the tools and knowledge to deliver the key business objectives Manage the presentation and merchandising of seasonal stock in line with Head Office directives Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors Ensuring all paperwork, policies and procedures are carried out efficiently and accurately Drive and deliver KPI's Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role Qualifications Skills and knowledge: Experience leading a large team in a fast paced retail environment is essential You should have a strong clientele background, with a solid database of personal contacts and clients Previous retail experience within the luxury retail sector is preferred You will be an exceptional people manager, with strong leadership and motivational skills Excellent communication, planning and organisational skills Excellent analytical skills, the ability to interpret financial and sales data A high level of brand awareness and product knowledge An awareness of the local area Personal qualities High level of personal energy to drive projects to completion Confident and assertive Positive and enthusiastic with a can do attitude Passion for fashion retail Professional manner Trend aware, fashion conscious and well presented at all times Please note: This is a full time, permanent role 45h per week 5 days over 7. The role will include a variety of shifts including daytime, evening and weekend work. Additional Information Basic rate salary £40,161 per annum Fantastic progression and development opportunities Weekly/Monthly & Quarterly Commercial Bonuses Stocktake Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 50% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands Please apply with a cover letter briefly outlining your background in a large store environment and why you think you would be the right fit for Flannels Sheffield. We look forward to hearing from you!
Frasers Group
Jun 05, 2025
Full time
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our mission - we are building the worlds most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, We Fear Less And Do More. Our People Are Forward Thinkers Who Are Driven To Operate Outside Of Their Comfort Zone To Change The Future Of Retail, Embracing Challenges Along The Way. The Potential To Elevate Your Career Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Please note this role is based 3 days in our London office with 1 day at our Shirebrook HQ and 1 day working from home Job Description Responsible for Digital Trading across Luxury Business and reporting to Head of Digital Trading, Premium and Luxury. The role will include line management of the Luxury trading team, responsible for the commercial model as well as reporting to make strategic recommendations to increase digital sales and on-site experience. The role will also involve a significant element of cross-functional campaign planning to ensure that Group-wide promotions and major campaigns are executed efficiently and effectively. Strong stakeholder management skills are essential to ensure buy-in of strategy and ability to form strong campaign plans across the business. Responsible for the success and delivery of digital sales within the Luxury business; including forecasting profit and revenue targets and underlying revenue metrics (e.g., Average Order Value) Work with Head of Digital Trading to define, develop and deliver a Digital trading strategy for the Luxury business in line with the key brand and business commercial objectives Manage regular performance reviews, including monthly and quarterly meetings working collaboratively across all key departments to capture customer and market insight and feedback, ensuring that the week-to-week performance movements are incorporated into the forecast and remedial actions taken where appropriate. Perform regular data analysis to inform and support reactive actions, and ensure all team members are upskilled to have a high level of data literacy Devise and drive a performance and data analysis plan to inform and support growth using analytical tools. Present ideas and analysis to wider teams to align business processes and projects Lead and own with key stakeholders the Own the Luxury section of the Digital trading calendar, ensuring campaigns, promotions and trading initiatives are actioned and executed with the optimisation of customer journey always in the forefront Lead campaign planning and execution for all websites (Luxury as well as Premium and Sport) cross-functionally, ensuring that the best processes are in place to maximize key trading moments Work with the Digital Marketing team to ensure product & trading strategies are supported and aligned with the digital marketing strategy for all channels including SEO, PPC, Paid Social, Affiliates and Loyalty Present ideas and analysis to wider teams to align business processes and projects As relevant, represent Digital Trade in key cross-functional projects/initiatives that help deliver trading targets (e.g., app launches, development of new services) Accountable for optimisation of site navigation, customer journey and product placement strategies to drive online improvements to conversion rates and online KPI's Work with the Product, Experimentation and UX teams to contribute to and influence the prioritisation of the development roadmap People Management. Demonstrate strong leadership and extensive people management skills Set clear objectives, goals and development plans Build an effective and motivated team, to work as more than a collection of individuals Be an active and positive contributor to the team, contributing to the overall digital strategy Represent the Digital Trading Team across the wider business, ensuring digital KPI's are understood and achievable for all Qualifications Valid working rights for the UK Analytical with strong reporting skills, advanced Google Analytics, Contentsquare, and Excel user Experience working within e-commerce platforms Experience driving both day-to-day improvements and larger strategic projects that contribute to sales growth Experience in team management and development Independent, self-motivated, and proactive At least 5 years of experience in a similar digital role in a retail or consumer bran Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance . subject to terms and conditions Frasers Festival - An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Frasers Group King's Lynn, Norfolk
Jun 05, 2025
Full time
Basic Salary £30,222 per annum Plus Bonus Sports is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Supervisor to join our team. Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You'll Do This By Making a Positive Impact In The Following Areas Team Leadership & Management Lead a small team in one of our instore departments Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently Create an engaging working environment for colleagues Providing on the spot feedback, and celebrating success Visual Merchandising You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Your development We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses. Qualifications Your Profile: Recent Supervisory experience Passion for retail and people Confident leader who can motivate and challenge others to deliver Detail orientated Ability to communicate at all levels A desire and hunger to be the best Promote the Sports Direct values and our culture to internal and external parties Additional Information The Rewards: Basic Salary £30,222 per annum Monthly Quarterly and Bi-annual Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
Frasers Group
Jun 05, 2025
Full time
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our mission - we are building the worlds most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, We Fear Less And Do More. Our People Are Forward Thinkers Who Are Driven To Operate Outside Of Their Comfort Zone To Change The Future Of Retail, Embracing Challenges Along The Way. The Potential To Elevate Your Career Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description Forming part of the group digital analytics function, reporting into the group head of digital analytics, you will work closely with the digital product team and wider digital functions, supporting the assessment of the digital product across Frasers Group's fascias. Support the creation of a suite of dashboards to bring insight and analytics into the digital product function. Accountable for performing deep dive ad hoc analysis to identify opportunities for optimisation of our websites. Collaborate with the experimentation function to support further analysis of A/B test results. Develop and maintain strong relationships with the product function, support the senior analyst / manager to develop ways of working across product, UX, user testing and analytics to deliver a best-in-class product development cycle. Qualifications Experience working in a product analytics position ideally within an ecommerce / retail business. Proficiency with SQL (required) and R/Python (nice to have). Experience utilising GA4 / Big Query to extract user journey insight, and Optimizely (or alternative A/B testing tool). Strong visualisation skills (e.g., PowerBI, Looker, Tableau etc.). Expert communicator, with the ability to flex their presentation style based on the audience. Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance . subject to terms and conditions Frasers Festival - An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Frasers Group
Jun 05, 2025
Full time
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. We are now looking for a Supervisor to join our team in our store in Belfast Job Description The Role Support with daily workload and delegation to team Supervise work, check completion and deliver to expectation set by line manager Use business communication tools for completion of tasks and ensure your team understand all key functions Understand all process and procedures and set the example for others Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles Support with maintaining store environment and housekeeping standards Understand company policy and rules regarding security measures and demonstrate compliance and controls Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements Understand product features and benefits, ensuring knowledge is kept up to date in line with new products Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners Understand KPI targets and expectations to achieve results Demonstrate commercial awareness and adopt right product, place and time compliance Engage with and feedback issues to contribute to the wider business Support with identifying development needs within the team Support senior management to coach the team Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store Support senior management to coach the team Qualifications The Requirements Experience of leading a team within a retail environment Knowledge of and passion for luxury brands Ability to drive sales through excellent service Understanding of visual presentation and how to impact sales floor commercially Ability to motivate a team with effective communication Additional Information The Rewards Basic salary £30,2222 per annum Weekly/Monthly & Quarterly Commercial Bonuses Stocktake Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 50% Instore Uniform Discount Discounted Gym membership Cycle to work scheme Group Wide 20% Discount across all Frasers Group brands
Frasers Group Southampton, Hampshire
Jun 05, 2025
Full time
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join our team on the Ladieswear Floor in Southampton . Job Description The opportunity. As a Supervisor , you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience. You will coach and develop , You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress. The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise Confident making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the sales team Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications The person. All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Candidate Profile. Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic Salary £28,256 Weekly/Monthly & Quarterly Commercial Bonuses Stocktake Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 50% Instore Uniform Discount Discounted Gym membership Cycle to work scheme Group Wide 20% Discount across all Frasers Group brands This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
Frasers Group Preston, Lancashire
Jun 05, 2025
Full time
To own and lead fitness product, positively impacting members and mentoring the team to deliver the best fitness experience. This is a full-time position reports directly into the General Manager and is responsible for delivering an elevated fitness experience through our products such as MOVE, REDEFINE, Personal and Group Training. The Benefits Elevation is a part of our core, matching with great company benefits to mention a few: 20% discount across all Frasers Group facias Eligibility for the Fearless 1000 bonus scheme Free Gym membership Monthly Frasers Group Champion - winners get double their salary for the month Reward and recognition with our Everlast Gyms monthly champions Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership Fitness product incentives for delivery of target Job Description Responsibility Represent Everlast Gyms as an ambassador for fitness Demonstrate our elevated ways of working always Lead national focuses & incentives like & in-gym challenges / events Advocate for our member on-boarding program, MOVE. Deliver and lead by example in this area. Supporting and training the wider team to improve confidence and delivery Own the REDEFINE product, driving cohort sales and high levels of engagement throughout the programme Recruit, train & mentor Fitness Coaches & Personal Trainers Ownership of group training timetables & monitoring performance as per company KPI's. Grow and optimise member engagement within your community Delivery of own on-shift classes as per gym guidelines Big focus on driving new member sales and retaining existing members to grow live member movement Supporting the wider team by driving all revenue lines from membership sales to product & secondary, to drive profitability of the gym Lead by example on reception and the gym floor in this member facing role designed to enhance every visit Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis Drive personal training session sales to members and deliver personal training sessions each month Qualifications Need to have Passion for health, fitness and wellness Level 3 Personal Trainer qualification CIMSPA Practitioner level certification Knowledge of running personal training sessions Strong leadership qualities & a passion for coaching others Experienced delivery of a variety of group training modalities Keep up to date with the most relevant fitness treads within the industry Adaptability in communication and management style to motivate and inspire the team A positive, solutions driven mindset in the face of adversity A member champion mentality with exceptional interpersonal skills Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role Flexibility in working hours and l Additional Information Want to know see more of the great things our brand does please visit our LinkedIn page here . An Opportunity Like This At Frasers Group Is For The Fearless. The Potential Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles Think without limits - Think fast, think fearlessly and take the team with you Own it and back yourself - own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet
Frasers Group Macclesfield, Cheshire
Jun 05, 2025
Full time
With great earning potential and the opportunity to work within a fast paced, exciting and inspiring environment we are looking for a minimum of Level 3 qualified Personal Trainers (or CIMPSA Practioner certified) to work within our Everlast Gyms to continue to help our members find their 'Greatness from within'. As an Everlast Personal Trainer you will work as part of a great team who help take our members from their 'good' to their 'Great'. With a readymade client base, state of the art facility, best in class support and development, group training products and a rapidly growing brand, there is no better place to build your business and progress in your fitness career The Benefits As an Everlast Personal Trainer you will: Keep 100% of your Personal Training Income Supportive gym floor paid hours whilst you build your business Have dedicated marketing to assist your business services Gain additional member facing opportunities with our signature fitness products including Group Training classes Showcase your services and skills as PT via our exclusive member onboarding program, MOVE Access to our brand partner discounts and offers towards your education and future development Take advantage of our CIMPSA academy partnership to gain yearly CPD's Receive full training from our internal Academy and development programs Monthly catch ups and business mentorship from your Fitness Manager Receive a discounted rate on your Personal Training Rent whilst employed as a Fitness Coach Work for the UK's fearless and most ground breaking fitness brand. Job Description We have various agreement options available ranging from 8 - 16 hours per week based on your industry experience and career goals. These regular paid gym hours allow you to build a successful client base through the delivery of MOVE sessions, involvement in gym events and challenges, group training classes and general facility customer service duties. Our teams have a big focus on supporting new member sales and member retention as well as supporting the wider team on secondary products that drive profitability. We require our teams to deliver constantly high standards of cleanliness and presentation at all times when representing our brand. If you grow you client base rapidly, you can drop your gym floor hours to maximise your PT earning potential. Not all our clubs currently offer the hourly option if this is not available the we do offer freelance options Qualifications Level 3 Personal Trainer Qualification CIMSPA membership certificate 'Practioner' Level Public Liability Insurance Additional Information Want to know see more of the great things our brand does please visit our LinkedIn page here . An Opportunity Like This At Frasers Group Is For The Fearless. The Potential Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles Think without limits - Think fast, think fearlessly and take the team with you Own it and back yourself - own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet
Frasers Group Stoke-on-trent, Staffordshire
Jun 05, 2025
Full time
To own and lead fitness product, positively impacting members and mentoring the team to deliver the best fitness experience. This is a full-time position reports directly into the General Manager and is responsible for delivering an elevated fitness experience through our products such as MOVE, REDEFINE, Personal and Group Training. The Benefits Elevation is a part of our core, matching with great company benefits to mention a few: 20% discount across all Frasers Group facias Eligibility for the Fearless 1000 bonus scheme Free Gym membership Monthly Frasers Group Champion - winners get double their salary for the month Reward and recognition with our Everlast Gyms monthly champions Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership Fitness product incentives for delivery of target Job Description Responsibility Represent Everlast Gyms as an ambassador for fitness Demonstrate our elevated ways of working always Lead national focuses & incentives like & in-gym challenges / events Advocate for our member on-boarding program, MOVE. Deliver and lead by example in this area. Supporting and training the wider team to improve confidence and delivery Own the REDEFINE product, driving cohort sales and high levels of engagement throughout the programme Recruit, train & mentor Fitness Coaches & Personal Trainers Ownership of group training timetables & monitoring performance as per company KPI's. Grow and optimise member engagement within your community Delivery of own on-shift classes as per gym guidelines Big focus on driving new member sales and retaining existing members to grow live member movement Supporting the wider team by driving all revenue lines from membership sales to product & secondary, to drive profitability of the gym Lead by example on reception and the gym floor in this member facing role designed to enhance every visit Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis Drive personal training session sales to members and deliver personal training sessions each month Qualifications Need to have Passion for health, fitness and wellness Level 3 Personal Trainer qualification CIMSPA Practitioner level certification Knowledge of running personal training sessions Strong leadership qualities & a passion for coaching others Experienced delivery of a variety of group training modalities Keep up to date with the most relevant fitness treads within the industry Adaptability in communication and management style to motivate and inspire the team A positive, solutions driven mindset in the face of adversity A member champion mentality with exceptional interpersonal skills Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required Additional Information Want to know see more of the great things our brand does please visit our LinkedIn page here . An Opportunity Like This At Frasers Group Is For The Fearless. The Potential Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles Think without limits - Think fast, think fearlessly and take the team with you Own it and back yourself - own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet
Frasers Group
Dec 08, 2021
Full time
We Are Frasers Group Frasers Group is a global powerhouse and a collection of the world's most iconic brands such as Sports Direct, Jack Wills, Everlast, USC, Evans Cycles and more. We do not hesitate to push forward and change the way the industry operates, diversifying our portfolio and elevating stores...... click apply for full job details
Frasers Group Oxford, Oxfordshire
Dec 02, 2021
Full time
Company Description Sports Direct.com is THE retail success story of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind blowing continued expansion plan. Job Description Part of our success is owed to our dynamic, commercially driven and passionate Team and with growth comes opportunity so we are looking for Temporary Sales Assistants to join us. As part of our Sports Direct team your talent will be managed to ensure you reach full potential and have a world of opportunities to explore. Want More? Add another 50p per hour? £1 per hour? £5 per hour? Uncapped earning potential with our 5* Commission Scheme. The Job Can You Deliver a Fantastic Customer Service In a Fast-Paced Store Environment? You Have The Ability To Control How Much You Earn? At Sports Direct that.s the job description. Join Us Now! Qualifications Must Haves The Drive To Earn As Much As You Can. Commitment To Improve Your Retail Skills. Enthusiasm To Be No.1. Additional Information **Added Extras** 5* Commission Scheme and Uncapped Earning Potential! Football Tickets, Wimbledon Tennis, Boxing and much more! 20% Staff Discount! Flexible Working (Shifts and Store Locations) This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered. Engagement terms end Jan 2nd 2022