Mosac

Job Description Job Title: Development Manager Hours: Full -time Salary: £36,000 - £42,000 Reports to: Chief Executive Location: Brockley, London/ Home Working Job description We are seeking an experienced development manager who has an excellent track record of leading growth programs and securing new business and funding within the charity sector. You will need to have excellent relationship building skills enabling you to build partnerships with new organisational partners, funders, central government, statutory services, other charities and individual givers. You will need experience of building a pipeline and being the driving force on securing multi-year partnerships in order to achieve our ambitious growth strategy. Mosac Background Mosac has been delivering unique support services for the families of victims of Child Sexual Abuse (CSA) for over 25 years. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship. Mosac s services include a national Helpline, Counselling, Play Therapy, Advocacy & Advice, Training and Email support services. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future. Keys Responsibilities Support the design, implementation and evaluation of a new national growth plan Together with the CEO, you will support all aspects of the rollout of Mosac s new growth program across the UK. You will be responsible for overseeing the project management of the rollout, ensure strong engagement from the existing team and new partner organisations Lead on the development of a business plan: Working with the CEO and the Service Managers you will be responsible for developing a business plan to implement the strategic plan of the organisation You will support the CEO on the development of the organisation s annual plans and 3 years strategies Horizon Scanning: To identify new potential organisational partners To undertake horizon scanning and market research to help identify new income generation opportunities for Mosac. Relationship Building: To develop and nurture relationships with potential project partners, including third, public and corporate sector partners Building strong relationship with existing and new funding partners Lead on submission of applications, proposals and tenders: Together with the CEO and service managers, develop project design for individual applications and tenders Lead on the writing and submission of applications, proposals and tenders Lead on grant and contract reporting Facilitate the program and financial data for reporting Submit comprehensive reports inline with contract requirements Profile Raising Support the CEO and service managers on raising the profile of the organisation through partnership building and marketing Management of organisations social media and comms strategy Lead on the refinement of business development tools: Review and refine Mosac s current business development tools and materials. Other Responsibilities Attending regular Mosac staff and team meetings Carrying out any other reasonable duties required from time to time by the charity Person Specification: Essential Skills, Experience and Qualifications At least 5 years experience of project management of multi-partner growth programs At least 5 years experience in Fundraising/Development in the Charity/Social enterprise sector Strong track record of income generation from sources including, trusts and foundations, central and local government and other statutory providers including CCGs and PCC s. Excellent track record of leading on the co-design of new programs Experience of leading on the development of a business and income plan for an organisation High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing Excellent IT skills - with a good knowledge of Microsoft Word, PowerPoint and Excel Excellent organisational and time management skills Personal Attributes and Behaviours Empathy with Mosac s clients Highly resilient Ability to manage own/ joint workload and prioritise tasks for self and others Ability to work on own initiative and as part of a team Conscientious, resilient and self-disciplined Demonstrates the ability to build rapport with quickly and to understand needs, wants and expectations Works effectively and calmly under pressure Non-judgemental

Job Description Job Title: Regional Manager: London Hours: 37 Hours per week Salary: £38,000 Reports to: CEO Location: Brockley, London Job description The Regional Manager, London is responsible for the management and delivery of all Mosac face to face services to individuals and families whose children have been sexually abused across London and the SE (who are within a reasonable travelling distance of Mosac offices in Brockley). The Regional Manager, London will work with the Head of Services and the individual service managers to develop Mosac s clinical services to support an increasing number of clients from within a reasonable travelling distance of Mosac s London office to attend our face-to-face services. The Regional Manager, London will be responsible for delivering our face-to-face counselling service for parents/carers whose children have been sexually abused. Alongside the delivery of this services, the Regional Manager, London, will be responsible for the line management of all clinical staff delivering face-to-face services in our London office. Your knowledge, skills and experience will be rooted in the delivery of therapeutic services supporting those who have been through significant trauma. The successful candidate will be able to demonstrate their ability to recruit, manage and support other team members. Mosac Background Mosac has been delivering unique support services for the families of victims of Child Sexual Abuse (CSA) for nearly 30 years. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship. Mosac s services include a national Helpline, In-person and Online Counselling, Play Therapy, Advocacy & Advice and Parent Facilitation Support services. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future. We are at a critical point in our development as we reach our 30th anniversary. We will be transitioning from an organisation with national reach through our helpline to a national organisation with online services that are able to deliver all of our services to clients across the UK and regional face-to-face work in multiple locations in England and Wales. Alongside our geographical expansion, we will be expanding the range of services to provide more holistic support to families who have affected by CSA, this currently includes plans to develop parent and child relational play service, family therapy, counselling for young people and a program of work to support professional in statutory and voluntary sector services to better understand CSA and to work more closely with non-abusing parents to provide support to the victims of CSA. Key Responsibilities Mosac s regional managers will be responsible for the clinical services in their locality/region Key Responsibilities: Supported by the Head of Services design the clinical services for the London office in response to the needs of our clients Delivery of face-to-face counselling, including supporting the volunteer counsellors, assessing clients, managing the timetable of delivery, liaising with other local and statutory agencies where needed. Line management of the local managers of clinical services including responsiblity for supporting their wellbeing and professional development of their teams. Together with the volunteer managers, be responsible for recruiting and retaining volunteers for the face-to-face services in the London office Arrange and manage appropriate supervision for the volunteers and staff for the London face to face services Lead on the evaluation of the face-to-face clinical services in the London office Build relationships with organisations and other key stakeholders in your locality Be the safeguarding lead for the services under your remit Oversee the implementation of all our policies and procedures in your locality Line management of the reception staff for the London office Person Specification: At least three years experience of running a counselling service Minimum of 5 years post-qualification experience and accredited with a relevant counselling body such as BACP or UKCP Supervision Qualification with experience of supervising in a broad range settings including individuals, groups, trainees, trauma related work Experience of line managing other managers Experience of supporting the professional development and wellbeing of staff Experience of representing the organisation at local/national events Experience of being the safeguarding lead for a service Experience of working collaboratively with relevant services, for example police and social services High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing Ability to write appropriate service reports Excellent IT skills - with a good knowledge of online tools including zoom, google drive etc Personal Attributes and behaviours Empathy with Mosac s clients Highly resilient Ability to manage own/ joint workload and prioritise tasks for self and others Conscientious and self-disciplined Demonstrates the ability to build rapport quickly and to understand needs, wants and expectations of clients and volunteers Works effectively and calmly under pressure Ability to work on own initiative and as part of a team Ability to guide, support and develop volunteers Non-judgemental

Job Description Job Title: Head of Services Hours: 37 Hours per week Salary: £45,000 Reports to: CEO Location: Brockley, London with remote working and some national travel Job description Forming part of our Senior Leadership Team, the successful candidate will lead the team responsible for all aspects of service delivery across the organisation. This includes service design, line management, resource and performance management, client engagement and safe practice across all aspects of Mosac s work. Your knowledge, skills and experience will be rooted in the design, development and management of therapeutic services supporting those who have been through significant trauma. The successful candidate will have significant experience of managing multi-regional/national teams. You will have a strong track record in delivering outcome focussed services, that are co-produced with recipients of the service. You must be an inspiring leader, with the ability to support teams through periods of change, all the while maintaining high quality services for our clients. You will be a solution focussed problem solver with the ability to stay focussed on the strategy ahead while keeping a finger on the day-to-day detail. Mosac Background Mosac has been delivering unique support services for the families of victims of Child Sexual Abuse (CSA) for nearly 30 years. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship. Mosac s services include a national Helpline, In-person and Online Counselling, Play Therapy, Advocacy & Advice and Parent Facilitation Support services. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future. We are at a critical point in our development as we reach our 30th anniversary. We will be transitioning from a organisation with national reach through our helpline to a national organisations with online services that are able to deliver all of our services to clients across the UK and regional face-to-face work in multiple locations in England and Wales. Alongside our geographical expansion, we will be expanding the range of services to provide more holistic support to families who have affected by CSA, this currently includes plans to develop parent and child relational play service, family therapy, counselling for young people and a program of work to support professional in statutory and voluntary sector services to better understand CSA and to work more closely with non-abusing parents to provide support to the victims of CSA. Key Responsibilities Mosac s Head of Services will be responsible for all regional and national services in the organisation Lead on the design of all regional and national services and oversee the delivery and evaluation of each service. Line management of the managers of our national services and the regional managers to ensure we are providing holistic and consistent delivery to our clients across the UK Work closely with the Head of Development and the CEO to explore new services and new regions to develop Mosac s work. Work with new regional clinical partners to design these services and to finalise new partnership relationships across the UK Responsibility for the wellbeing and professional development of the service and regional managers/leads and will work with the volunteer managers to support the wellbeing and development of our invaluable volunteers Oversee the implementation of all our policies and procedures throughout the services Lead on the safeguarding for national services and support our regional safeguarding leads in their local safeguarding procedures and practice Attend national/International events/conferences and learning opportunities to raise the profile of our work Support our regional managers to build strong local partnerships and to build good relationships with other key stakeholders Be an active member of the Mosac Senior Leadership team and input in all aspects of Mosac s operational and strategic planning Person Specification: At least five years experience of managing multi-regions and/or national services Experience of the design, delivery and evaluation of therapeutic services for those impacted by trauma Experience of line managing other managers, including management of remote teams Experience of supporting the professional development and wellbeing of teams Experience of developing new services in a new city/region Experience of building partnerships with other organisations to develop new, jointly delivered services Experience of representing the organisation at national/international conferences and events Experience of being the safeguarding lead for multiple services High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing Ability to write appropriate service reports Excellent IT skills - with a good knowledge of online tools including zoom, google drive etc Personal Attributes and behaviours Empathy with Mosac s clients Inspiring leader Solution focused problem solver Highly resilient Ability to manage own/ joint workload and prioritise tasks for self and others Conscientious and self-disciplined Demonstrates the ability to build rapport quickly and to understand needs, wants and expectations of clients and volunteers Works effectively and calmly under pressure Ability to work on own initiative and as part of a team Ability to guide, support and develop volunteers Non-judgemental

Job Description Job Title: Training Manager Hours: Full-time Salary: £36,000 Reports to: Heads of Services Location: Brockley, London and Home Working Introduction We are seeking an experienced training manager to design and implement our new training programme for frontline professionals. This programme will increase the capability and capacity of the workforce who engage with families impacted by child sexual abuse. Through skilling up staff and volunteers to be better informed, more competent, and self-aware, the training will improve service delivery effectiveness, leading to better outcomes for all. This will ultimately lead to more discussion around the issue of child sexual abuse and an increased likelihood that other families will come forward. Mosac receives calls everyday from protective parents and carers whose children have been sexually abused. They often come to us feeling ignored or let down by Social Services, Family Court, and other services. Our clients have described the period of navigating the statutory agencies as being as traumatic as the initial disclosure of abuse. In our response to the Ministry of Justice Call for Evidence (2019), 71% of families affected by Child Sexual Abuse said that if they had their time again, they would not come forward. This project focus on improving the understanding and practice of professionals who work with families who have been impacted by Child Sexual Abuse. For families, this improved practice will result in improved recovery for families, decrease in the impact of the abuse, improved health and wellbeing of families as they navigate the system. For professionals the project will increase their understanding of Child Sexual Abuse and the wider impact on families and therefore increase confidence to support families From our experience, we know that there are no recognised comprehensive professional development opportunities for those working with our client group. There is a significant gap in provision of training and support for those on the frontline. Our partners, which include the police, social services, and schools, tell us that they do not feel confident identifying abuse, dealing with disclosures, or supporting families through their trauma. Mosac Background Mosac has been delivering unique support services for the families of victims of Child Sexual Abuse (CSA) for nearly 30 years. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship. Mosac s services include a national Helpline, In-person and Online Counselling, Play Therapy, Advocacy & Advice and Parent Facilitation Support services. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future. We are at a critical point in our development as we reach our 30th anniversary. We will be transitioning from a organisation with national reach through our helpline to a national organisations with online services that are able to deliver all of our services to clients across the UK and regional face-to-face work in multiple locations in England and Wales. Alongside our geographical expansion, we will be expanding the range of services to provide more holistic support to families who have affected by CSA, this currently includes plans to develop parent and child relational play service, family therapy, counselling for young people and a program of work to support professional in statutory and voluntary sector services to better understand CSA and to work more closely with non-abusing parents to provide support to the victims of CSA. The Programme We are proposing a suite of expert delivered professional development opportunities for those working with families impacted by child sexual abuse. Content is designed to equip participants with the knowledge and skills needed to support each family in a sensitive and constructive manner. We aim to help professionals better support victims and their non-abusing families by adopting what we term as a trauma informed whole family approach . This will help prevent re-victimisation and ultimately improve the mental health and recovery time of the families involved. Individuals and services will be better able to respond compassionately, efficiently, and effectively to the needs of vulnerable families. Our target audience will include professionals working nationwide in the following sectors: Local Authorities including children and family social workers. Clinical Commissioning Groups with a duty to ensure safeguarding arrangements are in place. Police & Crime Commissioners who provide support to victims and those at risk of offending. Voluntary and community organisations including charities, sporting groups and churches. Specialist agencies including adoption agencies for children who have experienced prior abuse. Role Description and Key Responsibilities Programme Design Together with the CEO and Head of Services, you will be responsible for designing the content, delivery plan and business model for the new programme. Securing Contracts Together with the development manager you will be responsible for securing training contracts from our target audience Delivering of Training In the first stage of the programme, you will be responsible for the delivery of the new designed training programme. Training of Trainers As the programme develops you will be responsible for the training other trainers to deliver, overseeing their delivery and managing their contracts. Monitoring and Evaluation You will be responsible for developing the monitoring and evaluation systems for the new programme to ensure high quality delivery and to evaluate the impact of the training on service delivery Person Specification: Essential Skills, Experience and Qualifications At least 5 years experience of running a training programme, preferably training for other service providers/frontline staff Experience of designing a service, programme or product from scratch Experience of securing training contracts from a broad range of providers Experience of training and supporting other trainers to deliver high quality training High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing Excellent IT skills Excellent organisational and time management skills Personal Attributes and behaviours Ability to manage own/joint workload and prioritise tasks Conscientious, resilient and self-disciplined Demonstrates the ability to assess and understand the complexity of client needs and counselling relationship. Ability to work to deadlines/targets for self and others Works effectively and calmly under pressure Attention to detail in all aspects of work Ability to work on own initiative Active team player Non-judgemental