Job Title : Senior Underwriter Location: Birmingham / Hybrid role Salary: £56,000 - £61,000 per annum + £7,300 bonus Full Time Benefits: 25 Days Holiday plus bank holidays, Company Sick Pay, Retirement Savings Plan, Life Insurance, Income Protection Plan, BUPA Healthcare Plan/Private medical insurance, Eyesight Testing, Employee Assistance Programme, Cycle to Work, Season Ticket Loan, Employee Discount Our client is a leading name in insurance globally, who are looking to hire a Senior Underwriter to join their team based in Birmingham on a hybrid basis. This role will underwrite across multi-line package & combined business within the UK Commercial SME Package line of business including shops & salons, leisure, manufacturing & wholesale, property owners, offices and surgeries. Responsibilities Monitor portfolio performance of each facility on a quarterly basis, assessing both underwriting results and trends. Work with the Operations team to generate portfolio reports in agreed form highlighting key trends and recommend actions to develop/ remedy underwriting results. Conduct quarterly business reviews with key broker partners and manage external business relationships to achieve desired performance metrics. Handle the more complex referrals from the team in a timely and efficient manner. Provide training and support to junior underwriters and the service center team. Support the development of new products and/or product enhancements Work with broker partners to actively seek ways to grow and expand existing facilities Always adhere to underwriting and pricing authorities, standards and business rules Contribute to the SME Package production and profitability metrics. Maintain a comprehensive electronic file for each assigned facility and ensures all documentation is stored in a consistent and compliant manner Comply with key regulatory, conduct and risk management requirements and responsibilities. Help identify and implement fast and easy solutions to reduce expense, deliver efficiencies, maximise ROE and provide strong customer outcomes Execution and adherence of the UK Third Party Management Framework & Global Portfolio Solutions Framework Requirements Proven underwriting experience in a commercial SME package environment Technical expertise in Property & Casualty lines of business essential Ability to work across multiple work streams at any one time and prioritise accordingly Able to demonstrate experience in portfolio or facility management Experience of working with digital trading platforms Ability to deliver results whilst working as part of a team For more information, please contact Jamie Watson at Clearline Recruitment.
Dec 18, 2022
Full time
Job Title : Senior Underwriter Location: Birmingham / Hybrid role Salary: £56,000 - £61,000 per annum + £7,300 bonus Full Time Benefits: 25 Days Holiday plus bank holidays, Company Sick Pay, Retirement Savings Plan, Life Insurance, Income Protection Plan, BUPA Healthcare Plan/Private medical insurance, Eyesight Testing, Employee Assistance Programme, Cycle to Work, Season Ticket Loan, Employee Discount Our client is a leading name in insurance globally, who are looking to hire a Senior Underwriter to join their team based in Birmingham on a hybrid basis. This role will underwrite across multi-line package & combined business within the UK Commercial SME Package line of business including shops & salons, leisure, manufacturing & wholesale, property owners, offices and surgeries. Responsibilities Monitor portfolio performance of each facility on a quarterly basis, assessing both underwriting results and trends. Work with the Operations team to generate portfolio reports in agreed form highlighting key trends and recommend actions to develop/ remedy underwriting results. Conduct quarterly business reviews with key broker partners and manage external business relationships to achieve desired performance metrics. Handle the more complex referrals from the team in a timely and efficient manner. Provide training and support to junior underwriters and the service center team. Support the development of new products and/or product enhancements Work with broker partners to actively seek ways to grow and expand existing facilities Always adhere to underwriting and pricing authorities, standards and business rules Contribute to the SME Package production and profitability metrics. Maintain a comprehensive electronic file for each assigned facility and ensures all documentation is stored in a consistent and compliant manner Comply with key regulatory, conduct and risk management requirements and responsibilities. Help identify and implement fast and easy solutions to reduce expense, deliver efficiencies, maximise ROE and provide strong customer outcomes Execution and adherence of the UK Third Party Management Framework & Global Portfolio Solutions Framework Requirements Proven underwriting experience in a commercial SME package environment Technical expertise in Property & Casualty lines of business essential Ability to work across multiple work streams at any one time and prioritise accordingly Able to demonstrate experience in portfolio or facility management Experience of working with digital trading platforms Ability to deliver results whilst working as part of a team For more information, please contact Jamie Watson at Clearline Recruitment.
Job Title: Executive Assistant (Property Acquisitions) Location: Hove, with occasional travel to Dublin (paid) Salary : £35,000+ per annum Full Time: 40 hours/week, Monday - Friday Our client, based in Hove, is a successful property company who are looking to hire an Executive Assistant to support with expansion of their Irish property portfolio. The successful candidate will assist our client's Acquisitions and Development Director with everyday tasks and oversee the management of the Irish portfolio. Responsibilities Booking and co-ordinating travel between Dublin and London Overseeing the completion of a DROOM for all Irish properties Weekly meetings with Irish management to ascertain what's needed from UK base Coordinating mortgages and loans with Irish banks Completing weekly cash flow forecasts to present to directors Management of inbox and correspondence Coordinating the sale process between UK base and Ireland Purchase Progression Coordinate with developers, architects and surveyors Requirements Property Management or paralegal experience 2 + years Quick and efficient typist - audio typing occasionally Organised and IT literate Good retention of information Quick learner Proficient in Microsoft and google Beneficial Basic understanding of Irish property law and sale process Understanding of pre-63 properties Experience of progressing purchases and refinance in the UK or abroad For more information, please contact Jamie Watson at Clearline Recruitment.
Dec 09, 2022
Full time
Job Title: Executive Assistant (Property Acquisitions) Location: Hove, with occasional travel to Dublin (paid) Salary : £35,000+ per annum Full Time: 40 hours/week, Monday - Friday Our client, based in Hove, is a successful property company who are looking to hire an Executive Assistant to support with expansion of their Irish property portfolio. The successful candidate will assist our client's Acquisitions and Development Director with everyday tasks and oversee the management of the Irish portfolio. Responsibilities Booking and co-ordinating travel between Dublin and London Overseeing the completion of a DROOM for all Irish properties Weekly meetings with Irish management to ascertain what's needed from UK base Coordinating mortgages and loans with Irish banks Completing weekly cash flow forecasts to present to directors Management of inbox and correspondence Coordinating the sale process between UK base and Ireland Purchase Progression Coordinate with developers, architects and surveyors Requirements Property Management or paralegal experience 2 + years Quick and efficient typist - audio typing occasionally Organised and IT literate Good retention of information Quick learner Proficient in Microsoft and google Beneficial Basic understanding of Irish property law and sale process Understanding of pre-63 properties Experience of progressing purchases and refinance in the UK or abroad For more information, please contact Jamie Watson at Clearline Recruitment.
Job Title : Administrator Location: Sayers Common, Hassocks Salary: £20,445 - £21,697 per annum depending on experience Full Time Our client is a world-leading provider of services to the aviation industry based near Hassocks, West Sussex. They are looking to recruit an Administrator to join their Technical team. The successful candidate will assist the team with administration of aircraft component repairs, through approves suppliers, to maximise inventory availability and minimise cost. They will assist with the management of suppliers, to ensure on time delivery and high service levels to support both internal and external requirements. Responsibilities Liaise and build successful relationships with designated suppliers Raise repair orders on approves suppliers in accordance with existing procedures Process quote approvals Effectively expedite and report on all open repair/sales orders, repair facility queries and customer cost approvals using specialised IT expediting system Ensure excellent Internal & External customer support is provided & MRO customers have all relevant data concerning repair & overhaul requirements Ensure repair quotations are recorded on the system and reviewed within existing processes and procedures Effective management of emails, ensure centralised repairs and individual inbox is cleared daily Logging various pertinent vendor information into the system Produce and present various MRO reports including reports on order status, KPIs, supplier and customer performance Liaise with internal departments as the nature of the specific task may require Understand and adhere to Export Control regulations where relevant Assist the MRO Technical/Vendor Team with all tasks as required Requirements Experience in an administrative role gained within an office environment desirable Some experience of aircraft components highly advantageous Desire to learn and develop knowledge and skills within Maintenance Repair & Overhaul component management Analytical thinker with some experience in producing reports and evaluating data useful Good organisational and time management skills Numerate, accurate with good attention to detail Self-motivated, able to use own initiative and succeed in a busy environment Excellent communication skills at all levels, verbal and written Professional and confident telephone skills Ability to multi-task, prioritise, meet deadlines and KPIs Flexibility with working hours Ability to travel occasionally as and when required Good experience in Excel, Work and Outlook, with exposure to Aircraft parts databases such as Quantum highly advantageous Language skills desirable For more information, please contact Jamie Watson at Clearline Recruitment.
Dec 08, 2022
Full time
Job Title : Administrator Location: Sayers Common, Hassocks Salary: £20,445 - £21,697 per annum depending on experience Full Time Our client is a world-leading provider of services to the aviation industry based near Hassocks, West Sussex. They are looking to recruit an Administrator to join their Technical team. The successful candidate will assist the team with administration of aircraft component repairs, through approves suppliers, to maximise inventory availability and minimise cost. They will assist with the management of suppliers, to ensure on time delivery and high service levels to support both internal and external requirements. Responsibilities Liaise and build successful relationships with designated suppliers Raise repair orders on approves suppliers in accordance with existing procedures Process quote approvals Effectively expedite and report on all open repair/sales orders, repair facility queries and customer cost approvals using specialised IT expediting system Ensure excellent Internal & External customer support is provided & MRO customers have all relevant data concerning repair & overhaul requirements Ensure repair quotations are recorded on the system and reviewed within existing processes and procedures Effective management of emails, ensure centralised repairs and individual inbox is cleared daily Logging various pertinent vendor information into the system Produce and present various MRO reports including reports on order status, KPIs, supplier and customer performance Liaise with internal departments as the nature of the specific task may require Understand and adhere to Export Control regulations where relevant Assist the MRO Technical/Vendor Team with all tasks as required Requirements Experience in an administrative role gained within an office environment desirable Some experience of aircraft components highly advantageous Desire to learn and develop knowledge and skills within Maintenance Repair & Overhaul component management Analytical thinker with some experience in producing reports and evaluating data useful Good organisational and time management skills Numerate, accurate with good attention to detail Self-motivated, able to use own initiative and succeed in a busy environment Excellent communication skills at all levels, verbal and written Professional and confident telephone skills Ability to multi-task, prioritise, meet deadlines and KPIs Flexibility with working hours Ability to travel occasionally as and when required Good experience in Excel, Work and Outlook, with exposure to Aircraft parts databases such as Quantum highly advantageous Language skills desirable For more information, please contact Jamie Watson at Clearline Recruitment.
Job Title : Sales Administrator Location : Sayers Common, West Sussex - must be able to drive due to remote location Salary: £19,500 - £21,500 per annum Full Time Permanent Our client is a world-leading provider of services to the aviation industry. They are looking for a Sales Administrator to join their team based near Hassocks, West Sussex. Assisting the Sales team with trading aircraft component inventory by means of exchange, loan or sale and to develop business relationships with customers in order to maximise trading opportunities and growth in revenue and profit. Experience in administration is beneficial, but not essential, as full training will be provided. This is an excellent opportunity to start your career with a supporting employer - with structured and varied career progression encouraged. Immediate interviews and starts available! Responsibilities Deliver a high quality and level of customer service Answer incoming calls professionally and direct accordingly Source and assist pricing inventory for specific requirements Understand different customer cultures and way of trading Provide quick response times to both the Sales team and customers Assist Management, Team Leaders and Sales Executives Assist with AOG/priority/urgent requirements as required Develop and build market knowledge Assist with the late fee process and trace requirements Update the clients IT system with information as required Liaise and coordinate with internal departments as required Carry out general administration tasks set by the sales team Adhere to the clients processes and procedures Understand and adhere to Export Control regulations where relevant Any other duties as requested Requirements Preferably previous working experience in an administrative role Professional and courteous phone manner Good problem solving ability with ability to use initiative and common sense Numerate, accurate with the ability to meet deadlines Self-motivated, flexible and adaptable to work in a busy environment Excellent communication skills at all levels verbal and written Strong organisation, time management and administration skills Ability to prioritise and manage workloads Ability to recognise priority requirements and react accordingly. Excellent computer skills with good knowledge of Microsoft Word, Excel and Outlook For more information, please contact Jamie Watson at Clearline Recruitment today!
Dec 07, 2022
Full time
Job Title : Sales Administrator Location : Sayers Common, West Sussex - must be able to drive due to remote location Salary: £19,500 - £21,500 per annum Full Time Permanent Our client is a world-leading provider of services to the aviation industry. They are looking for a Sales Administrator to join their team based near Hassocks, West Sussex. Assisting the Sales team with trading aircraft component inventory by means of exchange, loan or sale and to develop business relationships with customers in order to maximise trading opportunities and growth in revenue and profit. Experience in administration is beneficial, but not essential, as full training will be provided. This is an excellent opportunity to start your career with a supporting employer - with structured and varied career progression encouraged. Immediate interviews and starts available! Responsibilities Deliver a high quality and level of customer service Answer incoming calls professionally and direct accordingly Source and assist pricing inventory for specific requirements Understand different customer cultures and way of trading Provide quick response times to both the Sales team and customers Assist Management, Team Leaders and Sales Executives Assist with AOG/priority/urgent requirements as required Develop and build market knowledge Assist with the late fee process and trace requirements Update the clients IT system with information as required Liaise and coordinate with internal departments as required Carry out general administration tasks set by the sales team Adhere to the clients processes and procedures Understand and adhere to Export Control regulations where relevant Any other duties as requested Requirements Preferably previous working experience in an administrative role Professional and courteous phone manner Good problem solving ability with ability to use initiative and common sense Numerate, accurate with the ability to meet deadlines Self-motivated, flexible and adaptable to work in a busy environment Excellent communication skills at all levels verbal and written Strong organisation, time management and administration skills Ability to prioritise and manage workloads Ability to recognise priority requirements and react accordingly. Excellent computer skills with good knowledge of Microsoft Word, Excel and Outlook For more information, please contact Jamie Watson at Clearline Recruitment today!
Job Title : Night Shift Customer Support Advisor Location: Nr Hassocks, West Sussex - must be able to drive due to remote location Salary: £21,424 - £26,780 plus £5K shift once training is completed Full Time: Shift pattern 2 days, 2 nights, 4 off Our client is a world-leading provider of services to the aviation industry. They are looking to hire Customer Support Advisors to join their busy team. This is a shift-based role, involving two days 7am - 7pm, two nights 7pm - 7am, then four days off. The successful candidate will join a team providing customer support on a 24-hour, 365 day a year basis - ensuring contract customer requirements are processed in a timely manner and manging inventory to increase sales. Responsibilities Handle all customer out of hours requirements. Respond to customer AOG and priority requirements in appropriate time frames. Deliver high quality customer service at all times. Manage customer accounts and contracts, including specific requirements. Trade inventory by means of exchange, loan and sale. Purchase items for customer requirements and brokered transactions. Negotiate with customer and suppliers when needed. Understand customer culture and ways of trading. Maintain up to date market knowledge. Maximise all sales opportunities to ensure the highest revenues are achieved. Liaise with internal departments as the nature of the specific task may require. Train other members of the team and new employees in all functions and processes. Assist the AOG Sales Manager and Vice President AOG Sales with all tasks as required. Understand and adhere to Export Control regulations where relevant. Any other duties as requested. Requirements Preferred background in aviation or rotable trading Preferred comprehensive understanding of aircraft spares and airline AOG requirements Preferred previous experience working with customer in a 24-hour service environment Professional and courteous phone manager Ability to work with a number of existing and new IT systems Be flexible and adaptable with working hours, process, and procedures Problem solving ability Ability to plan coordinate and delegate work Numerate, accurate with the ability to meet deadlines Self-motivated, flexible, and adaptable to work in a busy environment Excellent communication skills at all levels Strong organisation and administration skills Ability to prioritise and manage workloads Excellent computer literacy, highly proficient in the use of Microsoft Word, Excel, and Outlook with some experience of Quantum For more information, please contact Jamie Watson at Clearline Recruitment
Dec 07, 2022
Full time
Job Title : Night Shift Customer Support Advisor Location: Nr Hassocks, West Sussex - must be able to drive due to remote location Salary: £21,424 - £26,780 plus £5K shift once training is completed Full Time: Shift pattern 2 days, 2 nights, 4 off Our client is a world-leading provider of services to the aviation industry. They are looking to hire Customer Support Advisors to join their busy team. This is a shift-based role, involving two days 7am - 7pm, two nights 7pm - 7am, then four days off. The successful candidate will join a team providing customer support on a 24-hour, 365 day a year basis - ensuring contract customer requirements are processed in a timely manner and manging inventory to increase sales. Responsibilities Handle all customer out of hours requirements. Respond to customer AOG and priority requirements in appropriate time frames. Deliver high quality customer service at all times. Manage customer accounts and contracts, including specific requirements. Trade inventory by means of exchange, loan and sale. Purchase items for customer requirements and brokered transactions. Negotiate with customer and suppliers when needed. Understand customer culture and ways of trading. Maintain up to date market knowledge. Maximise all sales opportunities to ensure the highest revenues are achieved. Liaise with internal departments as the nature of the specific task may require. Train other members of the team and new employees in all functions and processes. Assist the AOG Sales Manager and Vice President AOG Sales with all tasks as required. Understand and adhere to Export Control regulations where relevant. Any other duties as requested. Requirements Preferred background in aviation or rotable trading Preferred comprehensive understanding of aircraft spares and airline AOG requirements Preferred previous experience working with customer in a 24-hour service environment Professional and courteous phone manager Ability to work with a number of existing and new IT systems Be flexible and adaptable with working hours, process, and procedures Problem solving ability Ability to plan coordinate and delegate work Numerate, accurate with the ability to meet deadlines Self-motivated, flexible, and adaptable to work in a busy environment Excellent communication skills at all levels Strong organisation and administration skills Ability to prioritise and manage workloads Excellent computer literacy, highly proficient in the use of Microsoft Word, Excel, and Outlook with some experience of Quantum For more information, please contact Jamie Watson at Clearline Recruitment
Job Title: Multinational Client Executive Location: City of London - Hybrid, 3-4 days in the office Salary: £38,000 per annum - £60,000 per annum Full time Our client is a leading name in insurance globally, who are looking to hire a Multinational Client Executive to join their team based in the City. Responsibilities Our client's professionals have the diverse skills and expertise necessary to deliver customized, compliant, and seamless solutions that support our clients' risk management objectives. With in-depth knowledge of local markets, practices and regulations, they provide world-class insurance solutions and helps clients successfully navigate their cross-border risks, wherever in the world their businesses take them. Due to a restructure, they are growing their UK team. The Executives represent the company as the central point of Multinational client & program management, coordinating communication, and project management across all internal and external stakeholders in respect to program design, implementation, and ongoing client service for an assigned portfolio of Multinational clients and to support new business. Requirements You'll have an Insurance background, preferably client servicing (broker or company) and strong technical knowledge of multinational programs with an intimate knowledge of territorial issues and multinational account service systems and processes. Extensive knowledge or experience in multiple lines of business, preferably experience of working with multinational corporations as well as experience handling large captive programs and multinational corporations is needed. To be successful in this role you will be able to identify operational improvements and gain technical knowledge / experience to carry out those improvements and be client focused with significant experience of dealing with senior client personnel / risk managers and client board level representatives as well as senior colleagues, including Executive Management. For more information, please contact Jamie Watson at Clearline Recruitment.
Dec 07, 2022
Full time
Job Title: Multinational Client Executive Location: City of London - Hybrid, 3-4 days in the office Salary: £38,000 per annum - £60,000 per annum Full time Our client is a leading name in insurance globally, who are looking to hire a Multinational Client Executive to join their team based in the City. Responsibilities Our client's professionals have the diverse skills and expertise necessary to deliver customized, compliant, and seamless solutions that support our clients' risk management objectives. With in-depth knowledge of local markets, practices and regulations, they provide world-class insurance solutions and helps clients successfully navigate their cross-border risks, wherever in the world their businesses take them. Due to a restructure, they are growing their UK team. The Executives represent the company as the central point of Multinational client & program management, coordinating communication, and project management across all internal and external stakeholders in respect to program design, implementation, and ongoing client service for an assigned portfolio of Multinational clients and to support new business. Requirements You'll have an Insurance background, preferably client servicing (broker or company) and strong technical knowledge of multinational programs with an intimate knowledge of territorial issues and multinational account service systems and processes. Extensive knowledge or experience in multiple lines of business, preferably experience of working with multinational corporations as well as experience handling large captive programs and multinational corporations is needed. To be successful in this role you will be able to identify operational improvements and gain technical knowledge / experience to carry out those improvements and be client focused with significant experience of dealing with senior client personnel / risk managers and client board level representatives as well as senior colleagues, including Executive Management. For more information, please contact Jamie Watson at Clearline Recruitment.
Job Title : Stock Controller Location: near Hassocks, West Sussex - must be able to drive due to remote location Salary: £19,860 - £22,508 per annum Full Time Our client is a world-leading provider of services to the aviation industry. They are looking for Stock Controller to join their team based near Hassocks, West Sussex. The successful candidate will work with the Warehouse Operations teams to assist with locating stock and maintaining inventory accurately and to a high standard, and assist with all stock storage activities at the client site. Responsibilities Assist with locating all stock units from Bin Shelves into main stock locations accurately. Maintain a tidy and well organised warehouse. Assist with all routine stock management tasks (Tyre Rotations, Life Checks etc.). Assist with warehouse routine and ad-hoc stock checks. Work with Senior Stock Controllers to ensure the condition of stock and packaging is to a high standard in storage. Assist with monthly scrap process on Quantum and physically. Assist with incoming goods and 'unknown receipting'. Assist with maintaining stores stock levels. Assist Operations Executives with stock checking and other tasks as required. Assist other departments with stock queries (i.e., Pictures of units, pulling of stock etc.) Assist with the stock control inbox and answer emails in a timely and professional manner. Assist with large stock movements and locations changes as required Re-packaging stock as required to maintain a high standard Optimising stock as required in line with fast moving and high-volume locations Be aware and work within company Health and Safety guidelines Liaise with internal departments as the nature of the specific task may require Assist the Operations department with all other tasks as required Understand and adhere to Export Control regulations where relevant Assist with Operations support for company facilities Carryout safety checks and ensure all equipment is in good working order prior to use Work to the requirements of ISO and FAA AC00-56B Any other duties as requested Requirements Good knowledge of warehouse disciplines Counterbalance / Reach Forklift License beneficial Problem solving ability including use of own initiative and common sense Numerate and methodical. Accurate with exceptional attention to detail. Self-motivated with a common-sense approach and the ability to use own initiative. Ability to multitask, work to deadlines and succeed in a busy environment. Excellent communication skills at all levels, verbal and written. Ability to undertake physical tasks within Health and Safety guidelines. Excellent computer literacy, highly proficient in the use of Microsoft Word, Excel, Outlook and extensive knowledge of Quantum. Professional and courteous telephone manner. Flexibility in working hours. For more information, please contact Jamie Watson at Clearline Recruitment.
Dec 07, 2022
Full time
Job Title : Stock Controller Location: near Hassocks, West Sussex - must be able to drive due to remote location Salary: £19,860 - £22,508 per annum Full Time Our client is a world-leading provider of services to the aviation industry. They are looking for Stock Controller to join their team based near Hassocks, West Sussex. The successful candidate will work with the Warehouse Operations teams to assist with locating stock and maintaining inventory accurately and to a high standard, and assist with all stock storage activities at the client site. Responsibilities Assist with locating all stock units from Bin Shelves into main stock locations accurately. Maintain a tidy and well organised warehouse. Assist with all routine stock management tasks (Tyre Rotations, Life Checks etc.). Assist with warehouse routine and ad-hoc stock checks. Work with Senior Stock Controllers to ensure the condition of stock and packaging is to a high standard in storage. Assist with monthly scrap process on Quantum and physically. Assist with incoming goods and 'unknown receipting'. Assist with maintaining stores stock levels. Assist Operations Executives with stock checking and other tasks as required. Assist other departments with stock queries (i.e., Pictures of units, pulling of stock etc.) Assist with the stock control inbox and answer emails in a timely and professional manner. Assist with large stock movements and locations changes as required Re-packaging stock as required to maintain a high standard Optimising stock as required in line with fast moving and high-volume locations Be aware and work within company Health and Safety guidelines Liaise with internal departments as the nature of the specific task may require Assist the Operations department with all other tasks as required Understand and adhere to Export Control regulations where relevant Assist with Operations support for company facilities Carryout safety checks and ensure all equipment is in good working order prior to use Work to the requirements of ISO and FAA AC00-56B Any other duties as requested Requirements Good knowledge of warehouse disciplines Counterbalance / Reach Forklift License beneficial Problem solving ability including use of own initiative and common sense Numerate and methodical. Accurate with exceptional attention to detail. Self-motivated with a common-sense approach and the ability to use own initiative. Ability to multitask, work to deadlines and succeed in a busy environment. Excellent communication skills at all levels, verbal and written. Ability to undertake physical tasks within Health and Safety guidelines. Excellent computer literacy, highly proficient in the use of Microsoft Word, Excel, Outlook and extensive knowledge of Quantum. Professional and courteous telephone manner. Flexibility in working hours. For more information, please contact Jamie Watson at Clearline Recruitment.
Job Title : Support Executive Location: Sayers Common, Hassocks - must be able to drive due to remote location Salary: £22,800 - £31,600 per annum depending on experience Full Time Our client is a world-leading provider of services to the aviation industry based near Hassocks, West Sussex. They are looking to recruit a Support Executive to join their Technical team. The successful candidate will provide technical support and analysis for the Maintenance, Repair and Overhaul business units. Under the direction of the Technical Manager, they will aid business by developing technical solutions to meet company requirements. Responsibilities To develop technical support to meet internal and external requirements Assist MRO Team Leaders to ensure suppliers meet required quality & reliability standards Implement and control technical data / library Support MRO with technical analysis of supplier MRO quotations Undertake component reliability, data & trend analysis Analyse & recommend performance improvements for rogue units Work with MRO department on warranty analysis and applicable reporting Support Contract Liaison team with technical analysis, reviews, implementation, and development of customer driven technical policies Assist MRO Team Leaders with technical input relating to existing and new projects Contribute to MRO departmental development of procedures Liaise with MRO Management to develop technical support through business Understand and adhere to Export Control regulations where relevant Assist the MRO Team Leader - Technical Team and undertake other duties as required Requirements Essential A-levels A-C, a university degree or similar level qualification beneficial Minimum 1 years' experience gained within an aircraft component, MRO or trading environment Previous practical experience in maintenance and / or component repair environment desirable Knowledge of Airline operational restrictions, allowable defects Familiarity and understanding of AMM, CMM, MEL and IPC Strong desire to learn and develop in depth technical knowledge and skills Analytical thinker with solid experience in producing and evaluating data / running reports Good negotiation, organisational and time management skills Strong problem solving ability with ability to use initiative and common sense Numerate, accurate with good attention to detail Self-motivated, able to use own initiative and succeed in a busy environment Ability to travel as and when required Excellent communication skills at all levels, verbal and written Professional and confident telephone skills Ability to multi-task, prioritise, meet deadlines and KPIs Flexibility with working hours Knowledge of Export and Import procedures and controls Excellent Excel, Word and Outlook skills, with exposure to Aircraft parts databases such as Quantum desirable Language skills desirable For more information, please contact Chloe McCausland at Clearline Recruitment.
Dec 07, 2022
Full time
Job Title : Support Executive Location: Sayers Common, Hassocks - must be able to drive due to remote location Salary: £22,800 - £31,600 per annum depending on experience Full Time Our client is a world-leading provider of services to the aviation industry based near Hassocks, West Sussex. They are looking to recruit a Support Executive to join their Technical team. The successful candidate will provide technical support and analysis for the Maintenance, Repair and Overhaul business units. Under the direction of the Technical Manager, they will aid business by developing technical solutions to meet company requirements. Responsibilities To develop technical support to meet internal and external requirements Assist MRO Team Leaders to ensure suppliers meet required quality & reliability standards Implement and control technical data / library Support MRO with technical analysis of supplier MRO quotations Undertake component reliability, data & trend analysis Analyse & recommend performance improvements for rogue units Work with MRO department on warranty analysis and applicable reporting Support Contract Liaison team with technical analysis, reviews, implementation, and development of customer driven technical policies Assist MRO Team Leaders with technical input relating to existing and new projects Contribute to MRO departmental development of procedures Liaise with MRO Management to develop technical support through business Understand and adhere to Export Control regulations where relevant Assist the MRO Team Leader - Technical Team and undertake other duties as required Requirements Essential A-levels A-C, a university degree or similar level qualification beneficial Minimum 1 years' experience gained within an aircraft component, MRO or trading environment Previous practical experience in maintenance and / or component repair environment desirable Knowledge of Airline operational restrictions, allowable defects Familiarity and understanding of AMM, CMM, MEL and IPC Strong desire to learn and develop in depth technical knowledge and skills Analytical thinker with solid experience in producing and evaluating data / running reports Good negotiation, organisational and time management skills Strong problem solving ability with ability to use initiative and common sense Numerate, accurate with good attention to detail Self-motivated, able to use own initiative and succeed in a busy environment Ability to travel as and when required Excellent communication skills at all levels, verbal and written Professional and confident telephone skills Ability to multi-task, prioritise, meet deadlines and KPIs Flexibility with working hours Knowledge of Export and Import procedures and controls Excellent Excel, Word and Outlook skills, with exposure to Aircraft parts databases such as Quantum desirable Language skills desirable For more information, please contact Chloe McCausland at Clearline Recruitment.
Job Title : Property Manager Location: Portsmouth Salary: £30,000 initial Full Time Our client is a leading Property Services company, based in Portsmouth, who are looking to hire a Property Manager to join their team. The successful candidate will manage a portfolio of residential & mixed-use blocks and estates on behalf of Freehold clients, RMCs and RTM Companies located along the South Coast of England and predominantly in or around Bognor Regis. Responsibilities To provide an efficient and effective service to landlords and long leaseholders, including contractual and financial management. To develop and maintain a culture of good public relations and customer care. To attend monthly department meetings and weekly Property Manager meetings and to present progress reports to the Head of Department on a fortnightly basis. To prepare and issue service charge budgets to quarterly deadlines. To review draft annual service accounts prior to issue to external accountants, to sign and issue finalised accounts to clients and leaseholders. To carry out routine (normally six monthly) and emergency inspections of properties and prepare inspection reports for internal action and reference. To ensure compliance requirements in respect to health and safety including fire risk are assessed as required appointing accredited professional where appropriate and to ensure actions are completed against assessed and required deadlines To diagnose basic defects and put forward suitable remedies for repairs and to engage Surveyors/Structural Engineers to complete diagnostic investigations where appropriate. To prepare basic long-term maintenance plans and to engage Surveyors to prepare more complex long-term capital expenditure plans. To assist Administrators in handling enquiries from lessees relating to repairs, general service charge queries and all aspects of property management. To read, understand and apply the requirements of leases pertaining to Residential & Mixed-Use Block Management, particularly in the identification and discharge of covenants as they apply to responsibilities for maintenance and repair. To produce specifications for cyclical maintenance (e.g. Internal redecorations) and contract/term maintenance agreements (e.g. cleaning, gardening, lifts, entry phone systems), to draw up tender documents, review tenders and appoint contractors. To administer S20 consultations in respect of qualifying major works. To liaise with Major Works Co-ordinator, Building Surveyor or other external Building Surveying resources in respect of Section 20 projects. To draft and issue licences for alterations in consultation and at instruction of clients To actively promote referrals & cross-selling of services. To be motivated to generate income from services provided within the role and department and to promote and assist where possible in the acquisition of new business. To liaise with the accounts department in respect of financial matters To liaise with the insurance department in respect of insurance matters. To attend meetings of lessees, AGMs and Resident Association meetings. To act as line manager for the appointment and management of on-site scheme managers and caretakers, both day and residential appointment To provide management information for pre-contract enquiries to the management/legal enquiries administrator. Requirements Good level of experience and understanding of managing residential and mixed-use property and estate management. Committed to providing a high standard of customer care. Be a team player. A sound knowledge of various building construction forms and techniques for their repair and maintenance. An appreciation of the legislation framework pertaining to long leasehold residential and mixed-use management, both current and past, but most particularly an understanding of The Landlord and Tenant Acts 1985 & 1987 & The Commonhold and Leasehold Reform Act 2002 (CALRA). Good public relation and communication skills, orally and written, good telephone manner. Ability to communicate effectively with people at all levels, e.g., freeholders, lessees, contractors, etc. Possess good IT skills, particularly Microsoft Word and Excel, QUBE (formerly Estate Computer System (ECS , email, etc. An ability to read, understand and apply relevant clauses within residential leases, particularly in respect of the various covenants pertaining to responsibilities for repair and maintenance. IRPM qualified or part qualified or prepared to take the IRPM examinations. For more information, please contact Chris Gower at Clearline Recruitment.
Dec 01, 2022
Full time
Job Title : Property Manager Location: Portsmouth Salary: £30,000 initial Full Time Our client is a leading Property Services company, based in Portsmouth, who are looking to hire a Property Manager to join their team. The successful candidate will manage a portfolio of residential & mixed-use blocks and estates on behalf of Freehold clients, RMCs and RTM Companies located along the South Coast of England and predominantly in or around Bognor Regis. Responsibilities To provide an efficient and effective service to landlords and long leaseholders, including contractual and financial management. To develop and maintain a culture of good public relations and customer care. To attend monthly department meetings and weekly Property Manager meetings and to present progress reports to the Head of Department on a fortnightly basis. To prepare and issue service charge budgets to quarterly deadlines. To review draft annual service accounts prior to issue to external accountants, to sign and issue finalised accounts to clients and leaseholders. To carry out routine (normally six monthly) and emergency inspections of properties and prepare inspection reports for internal action and reference. To ensure compliance requirements in respect to health and safety including fire risk are assessed as required appointing accredited professional where appropriate and to ensure actions are completed against assessed and required deadlines To diagnose basic defects and put forward suitable remedies for repairs and to engage Surveyors/Structural Engineers to complete diagnostic investigations where appropriate. To prepare basic long-term maintenance plans and to engage Surveyors to prepare more complex long-term capital expenditure plans. To assist Administrators in handling enquiries from lessees relating to repairs, general service charge queries and all aspects of property management. To read, understand and apply the requirements of leases pertaining to Residential & Mixed-Use Block Management, particularly in the identification and discharge of covenants as they apply to responsibilities for maintenance and repair. To produce specifications for cyclical maintenance (e.g. Internal redecorations) and contract/term maintenance agreements (e.g. cleaning, gardening, lifts, entry phone systems), to draw up tender documents, review tenders and appoint contractors. To administer S20 consultations in respect of qualifying major works. To liaise with Major Works Co-ordinator, Building Surveyor or other external Building Surveying resources in respect of Section 20 projects. To draft and issue licences for alterations in consultation and at instruction of clients To actively promote referrals & cross-selling of services. To be motivated to generate income from services provided within the role and department and to promote and assist where possible in the acquisition of new business. To liaise with the accounts department in respect of financial matters To liaise with the insurance department in respect of insurance matters. To attend meetings of lessees, AGMs and Resident Association meetings. To act as line manager for the appointment and management of on-site scheme managers and caretakers, both day and residential appointment To provide management information for pre-contract enquiries to the management/legal enquiries administrator. Requirements Good level of experience and understanding of managing residential and mixed-use property and estate management. Committed to providing a high standard of customer care. Be a team player. A sound knowledge of various building construction forms and techniques for their repair and maintenance. An appreciation of the legislation framework pertaining to long leasehold residential and mixed-use management, both current and past, but most particularly an understanding of The Landlord and Tenant Acts 1985 & 1987 & The Commonhold and Leasehold Reform Act 2002 (CALRA). Good public relation and communication skills, orally and written, good telephone manner. Ability to communicate effectively with people at all levels, e.g., freeholders, lessees, contractors, etc. Possess good IT skills, particularly Microsoft Word and Excel, QUBE (formerly Estate Computer System (ECS , email, etc. An ability to read, understand and apply relevant clauses within residential leases, particularly in respect of the various covenants pertaining to responsibilities for repair and maintenance. IRPM qualified or part qualified or prepared to take the IRPM examinations. For more information, please contact Chris Gower at Clearline Recruitment.
Job Title: French Claims Assessor Location: Shoreham by Sea, West Sussex Salary: Competitive with excellent benefits Full Time: 37.5-hour shift from Monday to Friday. Shifts will fall between the hours of 8am and 5.30pm. Our client is looking for a French claims assessor to join their market leading company in Shoreham by Sea. Your role will be to assess claims under travel insurance plans. You will analyse claims made against the relevant policy wording to determine cover. You will contact claimants to request additional information where required and settle or decline the claim as appropriate. You will treat customers fairly at all times and guide them through each stage of the claims process. Responsibilities Deliver superior customer service. Operate within the company's policies and guidelines. Delivers agreed Key Performance Indicators (KPIs) to achieve business objectives, including call answer rate, productivity & quality targets to ensure defined Service Level Agreements (SLAs) are met Proactively handle escalated calls and ensure complaints are resolved, where possible, and logged in accordance with business policy and meet FCA guidelines. Requirements French Language essential Excellent written and spoken English; confident in communicating with people at different levels in different situations Minimum education standard of 5 GCSEs at Grade C or above and 2 A Levels or equivalent or appropriate experience. At least 2 years insurance claims handling experience. Computer literate Effective time management to be able to multi-task, prioritise to meet varying tasks and deadlines and delegate. Strong communicator at all levels; verbally and written to build and maintain internal and external relationships. Good numeracy, literacy, and attention to detail. Takes ownership for personal growth, this includes being open & responsive to feedback, being self-aware, self-reflective, displaying personal initiative and ensuring industry knowledge is kept up to date. Is self-managed and motivated, has a proactive/'can-do' attitude, can demonstrate effective problem solving and is solutions focused even when working under pressure. For more information, please contact Jamie Watson at Clearline Recruitment.
Dec 01, 2021
Full time
Job Title: French Claims Assessor Location: Shoreham by Sea, West Sussex Salary: Competitive with excellent benefits Full Time: 37.5-hour shift from Monday to Friday. Shifts will fall between the hours of 8am and 5.30pm. Our client is looking for a French claims assessor to join their market leading company in Shoreham by Sea. Your role will be to assess claims under travel insurance plans. You will analyse claims made against the relevant policy wording to determine cover. You will contact claimants to request additional information where required and settle or decline the claim as appropriate. You will treat customers fairly at all times and guide them through each stage of the claims process. Responsibilities Deliver superior customer service. Operate within the company's policies and guidelines. Delivers agreed Key Performance Indicators (KPIs) to achieve business objectives, including call answer rate, productivity & quality targets to ensure defined Service Level Agreements (SLAs) are met Proactively handle escalated calls and ensure complaints are resolved, where possible, and logged in accordance with business policy and meet FCA guidelines. Requirements French Language essential Excellent written and spoken English; confident in communicating with people at different levels in different situations Minimum education standard of 5 GCSEs at Grade C or above and 2 A Levels or equivalent or appropriate experience. At least 2 years insurance claims handling experience. Computer literate Effective time management to be able to multi-task, prioritise to meet varying tasks and deadlines and delegate. Strong communicator at all levels; verbally and written to build and maintain internal and external relationships. Good numeracy, literacy, and attention to detail. Takes ownership for personal growth, this includes being open & responsive to feedback, being self-aware, self-reflective, displaying personal initiative and ensuring industry knowledge is kept up to date. Is self-managed and motivated, has a proactive/'can-do' attitude, can demonstrate effective problem solving and is solutions focused even when working under pressure. For more information, please contact Jamie Watson at Clearline Recruitment.
