Oyster Recruitment Limited

Are you a Sales Engineer with a background in HVAC or process cooling, looking to join an innovative business at the forefront of energy-efficient technology? Our client, a world leader in sustainable and efficient climate solutions are looking for Sales Engineer to join their team. As a Sales Engineer, you'll play a key role in identifying and converting sales opportunities for HVAC and process cooling equipment and services. Combining your technical expertise with a consultative sales approach, you'll work closely with customers to understand their requirements, provide tailored solutions, build long-term relationships and be a trusted advisor throughout the sales process. Key Responsibilities: Identify and target potential customers across various industries. Develop and implement sales strategies to generate leads and convert them into sales opportunities. Provide technical guidance and support to customers, helping them select suitable equipment and solutions. Conduct site visits and assessments to evaluate customer needs and prepare accurate proposals. Collaborate with engineering and project management teams to design and customise solutions to meet specific requirements. Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor. Prepare regular sales reports including forecasts, pipeline updates and performance metrics. Analyse market trends, customer feedback and competitor activities to provide insights to management. Who They're Looking For: Proven experience in sales and customer relationship management, ideally in HVAC or refrigeration Qualification or applied experience in engineering or a related field. Excellent communication and people skills Strong problem-solving and negotiation skills. Ability to understand customer needs and propose suitable solutions. Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets. Proficient in using CRM software and Microsoft Office Suite Valid UK driving licence Benefits Base salary of up to £60,00 per annum + performance-related commission structure Private Medical Insurance Company bonus Death in service Enhanced pension 25 days holiday + bank holidays and option to purchase additional days Fantastic career progression opportunities If you have experience in refrigeration or HVAC sales and want to advance your career with a company focused on sustainability, this role offers genuine opportunity for growth. Apply now to find out more.

Are you a confident communicator with a proactive approach and a passion for delivering great service? We're working with a well-established business, operating within the engineering sector who are looking for a confident and enthusiastic Customer Care Coordinator to join their support team. As a Customer Care Coordinator, you'll be the go-to point of contact for customers, offering advice and resolving queries. You'll also play a key role in identifying opportunities to pass leads to the sales team, supporting wider business growth. It would be an advantage if you have experience in technical customer service, hold an engineering degree or are a recent graduate keen to apply your technical knowledge in a customer-facing role. Key Responsibilities: Taking incoming calls from customers, building rapport and resolving enquiries. Working with the sales team to pass on useful customer insights and potential opportunities. Preparing quotations making sure agreed response times are met. Identifying ways to improve the customer journey, from first call to follow-up. Keeping accurate records of all customer contact and interactions. Producing reports that help the business understand customer needs and sales trends. Who They're Looking For: Previous experience in a customer service or support-based role. Technical customer service experience, an engineering degree or a recent graduate - all advantageous . A friendly, confident telephone manner and strong communication skills. The ability to multitask, stay calm under pressure and work to deadlines. A proactive mindset and a willingness to learn and improve. Good IT skills and experience using CRM systems and Microsoft Office. Why Apply? Fantastic benefits package 25 days holiday plus 8 days bank holidays Option to purchase additional holiday Supportive team environment with a clear path for progression Full induction and training Access to wellbeing platforms If you an experienced Customer Care Coordinator who thrives on helping others and enjoys a varied role, we'd love to hear from you. Apply now!

Are you a hands-on leader who loves being part of a busy, family-focused environment? Our client is looking for a Catering Team Leader to oversee daily operations, lead the team, and make sure every guest has a fantastic experience. This role comes with family-friendly hours , Monday to Friday, 9.00am - 5.00pm, with alternative weekends and no evenings - giving you a great work-life balance while leading a fun, energetic team. As our Team Leader, you'll be at the heart of everything that happens each day. From keeping the catering running smoothly to making sure little visitors have a safe and enjoyable time, you'll guide your team with energy, care and a playful spirit. What You'll Be Doing: Leading and motivating a friendly catering team. Making sure the catering runs efficiently, including stock, sales and team schedules. Keeping everyone safe with strong health, safety and food hygiene standards. Supporting your team with training, development and ongoing guidance. Using guest feedback to make our menus, products and experiences even better. Helping with seasonal events, parties and busy days. Handling guest questions and concerns in a friendly, confident way. Who They're Looking For: Experience leading a team in catering, food service, or a similar environment. A natural leader who enjoys coaching, supporting and inspiring others. Someone organised and confident who can manage a busy environment with a smile. Knowledge of food hygiene and health & safety practices. Positive, adaptable, and approachable, with a genuine love for creating great experiences for families. Experience in visitor attractions or leisure environments is a bonus, but not essential. If you love leading a team, delivering great guest experiences, and being part of a lively, family-friendly environment, we'd love to hear from you. Apply today and bring your energy, leadership, and playful spirit to this fun role!