Precise Placements

Messaging Engineer 12 Month Fixed Term Contract London (Hybrid - 2 days WFH) 35 hours per week Shift pattern 7:30am - 6:00pm A leading international law firm is seeking an experienced Messaging Engineer to join its London-based IT team on a 12-month FTC. This is an excellent opportunity for a technically strong messaging specialist to work within a global, high-performing professional services environment supporting enterprise-scale messaging platforms. The Role The Messaging Engineer will be responsible for designing, building and supporting the firm's global messaging services, including: Email (Exchange 2019/SE & Exchange Online) Email archiving Instant messaging Remote email access Microsoft Teams You will act as a key escalation point for messaging-related issues, contribute to new service delivery projects, and ensure messaging services operate efficiently and securely across the firm. Key Responsibilities Evaluating new messaging technologies to improve service levels and reduce costs Supporting delivery of new messaging services and enhancements Resolving messaging incidents in line with SLAs Acting as a technical escalation contact for Service Desk and IT teams Performing preventative maintenance Maintaining documentation and inventory records Ensuring compliance with IT policies and licensing agreements Preparing high-quality technical documentation Communicating planned maintenance to stakeholders About You You will have strong hands-on experience in enterprise messaging environments, ideally within professional services. Essential experience: Windows Server & Active Directory Microsoft Exchange 2019/SE (3+ years) Exchange Online Intune Microsoft Teams Email systems security principles and best practice Desirable experience: Enterprise Vault or similar archiving tools MobileIron or mobility solutions Exchange Online Protection PowerShell scripting for automation Microsoft certifications You will be: Highly analytical and solutions-focused Comfortable working under pressure and meeting strict deadlines Able to explain complex technical concepts to non-technical stakeholders Client-focused with strong communication skills Detail-oriented and thorough Working Pattern 35 hours per week Shift pattern covering 7:30am - 6:00pm Hybrid working (currently 2 days from home, subject to business need)