IT Talent Solutions

IT Support Engineer (1st /2nd line) Overview We are looking for an enthusiastic and reliable IT Support Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st line support and some exposure to 2nd line tasks, who is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities Act as the first point of contact for IT incidents and service requests Provide remote and deskside support for laptops, desktops, and mobile devices Troubleshoot hardware, software, and network issues Log and manage tickets through the service desk system Support users with Windows OS and Microsoft 365 Manage user accounts and permissions via Active Directory Escalate more complex issues to 2nd line support when necessary Skills & Experience Experience in IT Support Strong understanding of Windows desktop and Microsoft 365 Knowledge of Active Directory user and group management Familiarity with remote support tools (RDP, TeamViewer, LogMeIn, etc.) Basic networking and troubleshooting knowledge Understanding of Azure or cloud environments (advantageous, not essential) Excellent communication and customer service skills Positive attitude, attention to detail, and a strong willingness to learn The Benefits Supportive, team-oriented working environment Exposure to a range of systems and technologies Genuine opportunity to develop technical skills and progress your IT career If this role sounds like a good fit, it would be great to hear from you!

Our client is seeking a Senior Applications Analyst to join their National Law Firm. The successful candidate will maintain, manage and support core legal applications, data systems and services. Proven experience in Aderant customisation, application development and integration is a MUST. Other essential skills include Aderant Expert, 365, SharePoint Online, Power Platform, Azure, SQL Server and SSRS, Basic Application Development, Scripting / Programming (C# & PowerShell at a minimum). This role is offering incredible location flexibility with a hybrid working model of: 2 days a week on-site at either their London, Manchester OR Harrogate offices.

Our established client is looking for a Senior Oracle Developer to join their growing team. The successful candidate will need to have approximately 10 years plus of solid Oracle PL/SQL development skills gained within large scale information systems environments with a good understanding of configuration management. Financial Industry Application experience advantageous. Our seasoned client offers its employees a competitive salary and package with a hybrid working model and up holds an excellent record for employee retention and satisfaction. Please get in contact for more further information.