Job Title: HR Consultant Contract: Full Time/ Permanent Location: London (Hybrid Working - 3 office days per week) with weekly travel to our Basingstoke office Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a HR Consultant means you'll play a crucial role in our success and be part of this exciting motoring journey. / This is the job As our HR Consultant you will support the People Director and HR Business Partner team in delivering strategic people initiatives and core HR activity such as performance management, colleague engagement, and annual salary reviews. This generalist role contributes to driving performance and aligning people practices with business goals. Working closely with specialist HR teams, the role leads and supports projects including organisational change and transformation. It's ideal for someone proactive and collaborative, with strong communication and planning skills, eager to grow their HR expertise in a dynamic, people-focused environment. We're also committed to professional development-support towards CIPD qualification is included, helping to build capability for future career progression. What will I be doing? Support the HR Business Partner team in delivering key HR projects and people initiatives across the business. Partner with centres of excellence to advise on reward, organisation design, employee relations, talent, change, engagement, TUPE, and development. Influence adoption of HR best practices and guide effective people management aligned with business goals. Use your technical skills to analyse HR data and provide insights that shape strategy and decision-making. Deliver core HR activities including performance, talent, succession, pay, absence, and engagement cycles. Assist with organisational design and change management to support business transformation. Contribute to plans that reduce attrition, enhance engagement, and strengthen employee relations and retention. Work with HR colleagues to evolve policies and processes in line with business needs and best practice. What do I need? Capability, Knowledge and Experience: Proven experience in HR, ideally in a generalist capacity. A track record of leading or contributing to successful HR projects and people initiatives. Strong organisational and planning skills, with the ability to manage multiple priorities. Comfortable working with data and management information (MI), with a keen eye for detail. Solid understanding of HR best practices and confidence in advising managers. Practical knowledge of employment law and its application in real-world scenarios. Broad exposure to core HR areas such as recruitment, talent management, employee relations, reward, and operations. Adaptable and resilient, with experience navigating complex HR challenges. A genuine interest in growing within HR, with aspirations to progress into an HR Business Partner role. Experience of working within in a large matrix organisation. Education and Qualifications: A professional CIPD qualification is advantageous but not essential. We are committed to supporting your development and will provide assistance toward achieving CIPD accreditation, helping to build your capability and support your long-term career progression. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Jun 24, 2025
Full time
Job Title: HR Consultant Contract: Full Time/ Permanent Location: London (Hybrid Working - 3 office days per week) with weekly travel to our Basingstoke office Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a HR Consultant means you'll play a crucial role in our success and be part of this exciting motoring journey. / This is the job As our HR Consultant you will support the People Director and HR Business Partner team in delivering strategic people initiatives and core HR activity such as performance management, colleague engagement, and annual salary reviews. This generalist role contributes to driving performance and aligning people practices with business goals. Working closely with specialist HR teams, the role leads and supports projects including organisational change and transformation. It's ideal for someone proactive and collaborative, with strong communication and planning skills, eager to grow their HR expertise in a dynamic, people-focused environment. We're also committed to professional development-support towards CIPD qualification is included, helping to build capability for future career progression. What will I be doing? Support the HR Business Partner team in delivering key HR projects and people initiatives across the business. Partner with centres of excellence to advise on reward, organisation design, employee relations, talent, change, engagement, TUPE, and development. Influence adoption of HR best practices and guide effective people management aligned with business goals. Use your technical skills to analyse HR data and provide insights that shape strategy and decision-making. Deliver core HR activities including performance, talent, succession, pay, absence, and engagement cycles. Assist with organisational design and change management to support business transformation. Contribute to plans that reduce attrition, enhance engagement, and strengthen employee relations and retention. Work with HR colleagues to evolve policies and processes in line with business needs and best practice. What do I need? Capability, Knowledge and Experience: Proven experience in HR, ideally in a generalist capacity. A track record of leading or contributing to successful HR projects and people initiatives. Strong organisational and planning skills, with the ability to manage multiple priorities. Comfortable working with data and management information (MI), with a keen eye for detail. Solid understanding of HR best practices and confidence in advising managers. Practical knowledge of employment law and its application in real-world scenarios. Broad exposure to core HR areas such as recruitment, talent management, employee relations, reward, and operations. Adaptable and resilient, with experience navigating complex HR challenges. A genuine interest in growing within HR, with aspirations to progress into an HR Business Partner role. Experience of working within in a large matrix organisation. Education and Qualifications: A professional CIPD qualification is advantageous but not essential. We are committed to supporting your development and will provide assistance toward achieving CIPD accreditation, helping to build your capability and support your long-term career progression. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Mobile Vehicle Technician - South East London Business Area Reference VRD01250 Contract Type Full Time Location South East London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Jun 23, 2025
Full time
Mobile Vehicle Technician - South East London Business Area Reference VRD01250 Contract Type Full Time Location South East London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Mobile Vehicle Technician - North West London Business Area Reference VRD01248 Contract Type Full Time Location North West London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Jun 04, 2025
Full time
Mobile Vehicle Technician - North West London Business Area Reference VRD01248 Contract Type Full Time Location North West London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Mobile Vehicle Technician - South West London Business Area Reference VRD01249 Contract Type Full Time Location South West London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Jun 04, 2025
Full time
Mobile Vehicle Technician - South West London Business Area Reference VRD01249 Contract Type Full Time Location South West London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Mobile Vehicle Technician - North East London Business Area Reference VRD01247 Contract Type Full Time Location North East London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Jun 04, 2025
Full time
Mobile Vehicle Technician - North East London Business Area Reference VRD01247 Contract Type Full Time Location North East London Closing Date 31-05-2025 Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Look at all things The AA at our You Tube channel: The AA - YouTube Basic Salary, £41,477 This includes a location allowance. • Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! • Free breakdown cover from day one. • 23 days holidays (increases with service) • Up to 7% company pension contribution • A famous brand that our customers love with industry leading training. • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family • Career Progression What will I be doing? You'll be: • A communicator:You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of • A self-starter:You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns. • A fixer/problem solver:You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day • More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future. What do you need? You'll need: • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience • It's essential thatyou have a full category B driving licence, with 6 points or less • To be happy working flexible hours, which could include evenings. Additional information • As a valued team member,we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities • Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation • You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today
Location: London (hybrid working 2 office days per week) with regular travel to our Basingstoke HQ Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Procurement Operations Manager means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job Are you passionate about driving transformation and continuous improvement in procurement operations? We are looking for a dynamic and experienced Procurement Operations Manager to join our team. In this role, you will be accountable for the quality and delivery of all operational and reporting activities managed by our outsourced Procurement Operations team. You will lead strategic initiatives to streamline and optimise processes, improve data capabilities, and enhance our procurement technology. What will I be doing? Oversee the delivery of all operational activities, including business help desk services, supplier onboarding, vendor management, and maintenance of procurement systems. Lead the transformation and continuous improvement of procurement's data management, reporting, and analytics capabilities, delivering actionable insights for the procurement category teams. Drive improvements in procurement technology, leading the enablement and optimisation of SAP Ariba. Support the Procurement Operations Lead in simplifying procurement processes and policies. Manage and escalate issues related to outsourced services across procurement operations, technology, and data. Ensure the accurate and timely delivery of all procurement data and reporting activities, including BSC, procurement savings, monthly team KPI pack, and spend reporting. What do I need? Extensive knowledge of procurement processes across Source-to-Contract and Procure-to-Pay, with familiarity in technologies such as Ariba, SAP, and Coupa. Proven experience managing outsourced help desk services and resources, with the ability to manage and improve procurement data and reporting capabilities. Strong communication and presentation skills, able to translate technical concepts through to non-technical audiences, along with strong Excel spreadsheets and data analysis skills. Ability to lead projects end-to-end from planning to execution, with experience in data visualisation tools like Power BI and Tableau. Strong interpersonal skills, self-driven with the ability to use own initiative, and strong attention to detail. Highly numerate and intellectually inquisitive, with strong analytical and problem-solving skills. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Jun 04, 2025
Full time
Location: London (hybrid working 2 office days per week) with regular travel to our Basingstoke HQ Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Procurement Operations Manager means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job Are you passionate about driving transformation and continuous improvement in procurement operations? We are looking for a dynamic and experienced Procurement Operations Manager to join our team. In this role, you will be accountable for the quality and delivery of all operational and reporting activities managed by our outsourced Procurement Operations team. You will lead strategic initiatives to streamline and optimise processes, improve data capabilities, and enhance our procurement technology. What will I be doing? Oversee the delivery of all operational activities, including business help desk services, supplier onboarding, vendor management, and maintenance of procurement systems. Lead the transformation and continuous improvement of procurement's data management, reporting, and analytics capabilities, delivering actionable insights for the procurement category teams. Drive improvements in procurement technology, leading the enablement and optimisation of SAP Ariba. Support the Procurement Operations Lead in simplifying procurement processes and policies. Manage and escalate issues related to outsourced services across procurement operations, technology, and data. Ensure the accurate and timely delivery of all procurement data and reporting activities, including BSC, procurement savings, monthly team KPI pack, and spend reporting. What do I need? Extensive knowledge of procurement processes across Source-to-Contract and Procure-to-Pay, with familiarity in technologies such as Ariba, SAP, and Coupa. Proven experience managing outsourced help desk services and resources, with the ability to manage and improve procurement data and reporting capabilities. Strong communication and presentation skills, able to translate technical concepts through to non-technical audiences, along with strong Excel spreadsheets and data analysis skills. Ability to lead projects end-to-end from planning to execution, with experience in data visualisation tools like Power BI and Tableau. Strong interpersonal skills, self-driven with the ability to use own initiative, and strong attention to detail. Highly numerate and intellectually inquisitive, with strong analytical and problem-solving skills. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts between 8am and 8pm, with overtime available at the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful. Due to a successful year, we are expanding our team. You will be the friendly face providing first-class service and repair work, whether at customers' workplaces or homes. As part of our mobile mechanic team, you will attend appointments to complete service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Learn more about The AA on our YouTube channel: The AA - YouTube What's in it for you? Basic Salary: £41,477 (including a location allowance) Start and finish on your driveway (paid from the moment you get in your van to the moment you get home) We provide the van, full uniform, boots, and the best available equipment Free breakdown cover from day one 23 days holidays (increases with service) Up to 7% company pension contribution Industry-leading training and a renowned brand loved by our customers Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Career progression opportunities What will I be doing? Communicating: Mastering diagnostics and delighting customers by sharing knowledge clearly and ensuring they feel safe and cared for. Self-starter: Working independently or in a team, driving to various locations in all weather conditions. No two days are the same, with a mix of appointment-based work and breakdowns. Problem solver: Using your technical skills to fix issues, whether roadside repairs or attending scheduled appointments, helping customers get back on their way. Being the friendly face of the UK's largest motoring organisation-ready for anything, anytime, anywhere, in any weather. What do you need? NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications with relevant experience A full category B driving licence with 6 points or less Flexibility to work hours that may include evenings Additional information We support career development aligned with your abilities, needs, and goals. We are committed to diversity and inclusion, fostering a positive environment where everyone can thrive. You can apply today by clicking the link below, completing a short application. Pre-employment checks will include references, credit, and criminal record checks. Ready for anything? Apply Today
Jun 04, 2025
Full time
Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts between 8am and 8pm, with overtime available at the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful. Due to a successful year, we are expanding our team. You will be the friendly face providing first-class service and repair work, whether at customers' workplaces or homes. As part of our mobile mechanic team, you will attend appointments to complete service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you! Learn more about The AA on our YouTube channel: The AA - YouTube What's in it for you? Basic Salary: £41,477 (including a location allowance) Start and finish on your driveway (paid from the moment you get in your van to the moment you get home) We provide the van, full uniform, boots, and the best available equipment Free breakdown cover from day one 23 days holidays (increases with service) Up to 7% company pension contribution Industry-leading training and a renowned brand loved by our customers Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Career progression opportunities What will I be doing? Communicating: Mastering diagnostics and delighting customers by sharing knowledge clearly and ensuring they feel safe and cared for. Self-starter: Working independently or in a team, driving to various locations in all weather conditions. No two days are the same, with a mix of appointment-based work and breakdowns. Problem solver: Using your technical skills to fix issues, whether roadside repairs or attending scheduled appointments, helping customers get back on their way. Being the friendly face of the UK's largest motoring organisation-ready for anything, anytime, anywhere, in any weather. What do you need? NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications with relevant experience A full category B driving licence with 6 points or less Flexibility to work hours that may include evenings Additional information We support career development aligned with your abilities, needs, and goals. We are committed to diversity and inclusion, fostering a positive environment where everyone can thrive. You can apply today by clicking the link below, completing a short application. Pre-employment checks will include references, credit, and criminal record checks. Ready for anything? Apply Today
Location: London (Hybrid) Employment Type: Full time / Permanent Business Area/Function: Roadside Services Application Closing Date: Thursday 27th February 2025Thought The AA only provide roadside assistance? Think again. For over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as our Executive Assistant , you'll play a key part to our success and join us on this exciting motoring journey. This is the job As our Executive Assistant , you will support the Managing Director of Roadside Services. This is a busy and varied role where you will be providing seamless management of the MD's diary, travel arrangements, inbox management, organising and preparing for meetings as well as drafting and amending documents and reports. You will be taking minutes in key meetings and responding to internal and external stakeholders. You will be the 'go to' person for the Managing Director - Roadside and his team and will have the ability to successfully multi-task, playing a key role in facilitating seamless communication and effective time management. Proactive and agile, you'll anticipate business needs, triaging and prioritising to ensure timely responses and efficient completion of actions. This is largely an office-based role with most of your time spent with our Managing Director in either our London OR Basingstoke offices. What will I be doing? Support the MD and Roadside Leadership Team: Assist in activities to ensure smooth, efficient and effective business operations, using your initiative to achieve overall business objectives. Ensure the MD is briefed on key matters and prepared for meetings. Report and Presentation Preparation: Coordinate and prepare reports, agendas and presentations for senior stakeholders and events, ensuring actions are monitored and completed. Communication & Engagement: Support the planning and management of Roadside - events and internal communication, managing relationships with external partners and across the Group, driving engagement and collaboration. Record Keeping and Document Management: Maintain comprehensive and accurate records including meeting minutes and organise documents in support of MDs governance and oversight responsibilities. Track and monitor actions and deadlines to ensure timely follow up. Relationship Building: Develop and maintain close relationships within Roadside Services and with wider teams, the EA/PA community and other business areas. Financial Management: Manage the Function's finances, including issuing and processing invoices, and liaising with the finance department on approvals and reporting requirements. Office Management: Managing diary access, meeting preparation, weekly notes, inbox curation and dealing with enquiries. What do I need? Capability, Knowledge and Experience: Experience working within a similar Executive Assistant role supporting Executive level stakeholders Proven ability to work within a fast-paced, ever-evolving environment with the ability to manage multiple priorities effectively Confident learning and utilising various IT systems/software including Microsoft Office platforms with the ability to produce detailed and creative presentations High attention to detail to provide accurate and detailed record keeping including financial data Excellent collaboration and communication skills with a people-centric approach Strong analytical thinking and the ability to work independently, with a proactive problem solving mindset Showcase excellent planning, multi-tasking, and organising skills, with the ability to prioritise, manage time effectively, and use initiative as needed. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Feb 21, 2025
Full time
Location: London (Hybrid) Employment Type: Full time / Permanent Business Area/Function: Roadside Services Application Closing Date: Thursday 27th February 2025Thought The AA only provide roadside assistance? Think again. For over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as our Executive Assistant , you'll play a key part to our success and join us on this exciting motoring journey. This is the job As our Executive Assistant , you will support the Managing Director of Roadside Services. This is a busy and varied role where you will be providing seamless management of the MD's diary, travel arrangements, inbox management, organising and preparing for meetings as well as drafting and amending documents and reports. You will be taking minutes in key meetings and responding to internal and external stakeholders. You will be the 'go to' person for the Managing Director - Roadside and his team and will have the ability to successfully multi-task, playing a key role in facilitating seamless communication and effective time management. Proactive and agile, you'll anticipate business needs, triaging and prioritising to ensure timely responses and efficient completion of actions. This is largely an office-based role with most of your time spent with our Managing Director in either our London OR Basingstoke offices. What will I be doing? Support the MD and Roadside Leadership Team: Assist in activities to ensure smooth, efficient and effective business operations, using your initiative to achieve overall business objectives. Ensure the MD is briefed on key matters and prepared for meetings. Report and Presentation Preparation: Coordinate and prepare reports, agendas and presentations for senior stakeholders and events, ensuring actions are monitored and completed. Communication & Engagement: Support the planning and management of Roadside - events and internal communication, managing relationships with external partners and across the Group, driving engagement and collaboration. Record Keeping and Document Management: Maintain comprehensive and accurate records including meeting minutes and organise documents in support of MDs governance and oversight responsibilities. Track and monitor actions and deadlines to ensure timely follow up. Relationship Building: Develop and maintain close relationships within Roadside Services and with wider teams, the EA/PA community and other business areas. Financial Management: Manage the Function's finances, including issuing and processing invoices, and liaising with the finance department on approvals and reporting requirements. Office Management: Managing diary access, meeting preparation, weekly notes, inbox curation and dealing with enquiries. What do I need? Capability, Knowledge and Experience: Experience working within a similar Executive Assistant role supporting Executive level stakeholders Proven ability to work within a fast-paced, ever-evolving environment with the ability to manage multiple priorities effectively Confident learning and utilising various IT systems/software including Microsoft Office platforms with the ability to produce detailed and creative presentations High attention to detail to provide accurate and detailed record keeping including financial data Excellent collaboration and communication skills with a people-centric approach Strong analytical thinking and the ability to work independently, with a proactive problem solving mindset Showcase excellent planning, multi-tasking, and organising skills, with the ability to prioritise, manage time effectively, and use initiative as needed. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.