Telent Technology Services Limited

Project Planner At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Senior Planner you will help to develop and define project goals and objectives. Recommending and implementing modifications to improve effectiveness and attain project milestones and provide support on planning matters to assist project progress using P6. This is an Agile role, that will require travel to our office in Warwick as well as customer and client sites as the projects dictate. What you'll do: Build relationships with managers, engineers and external suppliers to discuss the progress of the project and address any issues that arise Provide project performance measurement and reporting. Reviewing activity sequencing/phasing, durations, resources, and safety requirements with the operational teams, to ensure buildable programmes are developed, understood and submitted in line with contractual timescales. Identify and monitor schedule related risks and support mitigations measures. Contribute towards Collaborative Planning sessions to help the operational teams develop detailed programmes which meet all milestones. Support the development of schedules at different stages of the lifecycle, with the ability to analyses, and document inter-departmental and intra-departmental business process flows. Who you are: You will have previous experience within a similar Project Planning role using Primavera P6, ideally within a Telecoms or Rail sector. A background in the development and implementation of project schedule analytics and reporting methodologies and techniques (e.g. Critical Path analysis, earned value and risk management). Project Planner Key Requirements: Practical use of Primavera P6 and Microsoft Office applications including, Word, Excel, PowerPoint. Strong planning, scheduling and proven project support in all aspects of planning, coordinating. documenting and reporting project progress experience Ability to work with both clients and sub-contractors to build and maintain project plans Identify issues and make suggestions to improve and develop What If scenarios Experience of working with multiple stakeholders and building strong relationships with the Client and Suppliers to meet the programme objectives. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Senior Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based from our Feltham depot TW14 0AF and will work 12 hrs shifts, 4 on 4 off days and nights. What you'll do: Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution. Liaise with 3rd party contractors, utilities companies and Local Authorities to progress planned works Have direct liaison with our customer on the phone, email and via bespoke systems for the role Use ServiceNow to plan works and check validity of information Provide support and training to Service Desk Operatives whilst on shift and be a role model to staff Meet Service Desk (KPI) Key Performance Indicators Maintain the rapport with customers by displaying a detailed understanding of their support requirements Who you are: If you care about good customer service, have worked in a 24/7 Service Centre or Service Desk environment and is used to ensuring timely call resolution to achieve SLA's, then this might be the next step in your career. Key Requirements: Ensure that excellent customer service is maintained and delivered to the highest standard This role will be on a shift rotation of 4 on, 4 off, working 12-hour shifts Days and Nights . Have previous experience of working with a Service Centre / Service Desk environment ideally in a 24/7 environment A practical approach to owning and escalating issues What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 shifts holiday per year and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Station Systems Technician Level 4 When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure. Reporting to the Duty Manager, the successful Station Systems Technician will be responsible for carrying out planned preventative maintenance activities on CCTV, CIS, PA, SISS (Station Information and Security Systems). The role is to work permanent nights Sunday to Thursday, 10pm to 6am from our Pirin Court Depot E16 4TL, located close to Canning Town . What you'll do as a Station Systems Technician: Assist more qualified technicians in undertaking fault rectification on CCTV, Public Address / Voice Activation systems (PAVA), Public Help Points PHP and CIS screens Attending planned, remedial and corrective maintenance tasks Ensuring SISS assets are well maintained, and station communication faults are reported and fixed Utilising field IT equipment to provide real time remedial and planned maintenance data Liaison with Telent Service Centre for tasking, fault updates and completions. Who you are: This is a great entry level role, for someone who is hands on, can multi-task and who enjoys learning, as you will join a team of experienced Technicians. The Level 4 Technician will also suit you if you have experience within a similar role or have an understanding of Network Rail health & safety procedures/processes. Station Systems Technician Key requirements: CCTV, IP networking or electrical background Good understanding of O365 packages and IT awareness Ability to solve problems and fault find Full UK Driving Licence The job holder will be required to work from Pirin Court Service Centre as part of a team working nights Sunday to Thursday, 10pm to 6am . What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Pool Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Fire Alarm Reactive Engineer Day Shifts Reporting to the Senior Reactive Engineer, the successful Reactive Fire Engineer will be key to joining the 1FM Fire contract and work Permanent Day shifts 4 on 4 off . Focussed on the Reactive works, you will work as part of a team of highly skilled engineers dealing with Fire maintenance and based from our Pirin Court Deport, E16 4TL. When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: Responsible for fault maintenance and rectification to include alarms, suppression and detection Ensure all efforts are made to complete all works to a high standard (first time fix) Attendance and rectification of daily faults on 1 FM Fire contract Keep the Senior Reactive Engineer updated with any issues faced and progress Practice and promote a safe working environment and culture out on site Assist the Senior Engineers with scheduling and allocation of work Who you are: We are offering an exciting opportunity for an engineer to join our expanding team on the Fire contract. The role requires availability for permanent day shifts on a 4 on, 4 off schedule. Ideal candidates will have a strong background in fault maintenance and rectification. If you're ready to take on this challenging role and contribute to a growing team, we'd love to hear from you. Key Requirements: To work day shifts 6am - 6pm and shifts 4 days on, 4 days off. Full UK Driving Licence Understanding Isolations and faults relating to the 1FM Fire contract Proven experience within reactive Maintenance environment Experience of working alone or in large teams in single or multi-site maintenance and installation activities. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 shifts holiday and the option to buy or sell days annually Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Design Services Engineer Signals and Crossings When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. This is an exciting role within the traffic signal business. We need someone experience of designing complex signalised junctions and pedestrian crossings. You will undertake feasibility assessments, analysis, preliminary and detailed design. Carry our design risk assessments and apply mitigation's. Joining and established team, this is a hybrid role, with a 50/50 split of home and site work for surveys and validation of the build along with some overnight stays depending on where you are based. What you'll do: Undertake on-site inspections, surveys, commissioning's and supervision Preparation of technical designs of complex signalised junctions and pedestrian crossings in-line with approved design procedures along with the preparation of technical specifications. Preparation of complex MOVA Designs and MOVA Datasets Good knowledge of design standards such as TSRGD, DMRB and the Traffic Signs Manual Undertake Basic MOVA Validations. Who you are: The ideal candidate will have previous experience of using AutoCAD for designing signalised junctions and pedestrian crossings. Key Requirements: Good knowledge AutoCAD, Keysignals, OSC Mapper and AutoTURN software Microsoft Office Skills Good knowledge of TOPAS 2500A Traffic Signal Controller Specifications Knowledge of MOVA Tools, Datasets and Linking Full UK Driving Licence. What we offer: A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video!

Rail Electrical Design Apprentice Location: Point 3, Haywood Road, Warwick Qualification: Level 3, Rail Engineering Design Technician Starting Salary: 17,500 Ref No: 2016 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. As part of a growing team this is a great opportunity for an Electrical Design Engineer Apprentice to work on a major UK-wide Rail Projects, where full training and mentorship is provided. Supporting Electrical Design Engineers, you will assist in the electrical design of safety critical infrastructure utilised on the railway. The successful candidate will be based in our Warwick HQ with occasional UK travel to assist site surveys on railway infrastructure. What you'll do: Reporting to the Design Contractor's Responsible Engineer, you will assist Electrical Design Engineers with electrical designs for telecoms related rail and highways infrastructure projects. Working across a variety of customers including Network Rail, Transport for London and Network Rail High Speed. While working with the team, you will progress your skills and knowledge to support your personal development in the career path. Develop a solid understanding of the projects we are delivering and learn how Electrical Power systems for telecoms equipment are designed, used and developed. Learn how to produce detailed design using Design Tools such as AutoCAD. Gain an understanding of Network Rail design requirements, Network Rail Standards and British Standards for Electrical Power and Wiring systems. To assist the Design Team with the delivery of key projects and working towards deadlines. Escalate design issues where necessary and help manage the mitigation of risks. To understand and adhere to the Health & Safety requirements of the UK rail infrastructure. How to interface with other operational engineering departments. Produce and support with the production of technical reports. Assisting with the survey and design of Low Voltage electrical systems (up to 1000v A.C.), DC systems and battery backup power systems for implementation onto UK transportation infrastructure. Undertaking site surveys across the UK railway network and producing survey reports which detail the information gathered from site. Support and produce electrical designs which include: Producing electrical schematics and wiring diagrams in AutoCAD software Producing electrical load analysis and calculations of DC power and AC power systems using calculation software. Battery system design for backup power supplies. Undertaking risk assessments. Producing written details design reports. Supporting the production of material and equipment lists based on designs so they can be built. Who you are & what to prepare for: We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools or software. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone and a laptop as part of the role Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development The ideal candidate will have strong attention to detail, planning and organisation skills with the ability to use their initiative. A positive attitude to their work and career development is essential. The requirements: 5 minimum of 5 GCSEs grades 9 to 4. Specifically, in Maths, English and Science or an IT related subject (A to C). A-Level or equivalent in Maths, Engineering or STEM related subject. Desirable but not essential. Must be eligible to work in the UK. Must be over the age of 18 by September 2026. Full UK Driving Licence Must be able to pass a pre-employment Drugs and Alcohol test (a safety requirement of working on/for UK Railways). Be able to pass BPSS clearance. Programme Specifics: This apprenticeship is typically 36 months in duration. Starting salary of 17,500 which will increase throughout the duration of the programme. The qualification you gain will be Rail Engineering Design Technician Our chosen training provider National Training Academy for Rail will support you in obtaining your qualification Predominantly office based at home but with frequent visits to our Warwick site and out on client sites. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career. You will be mentored by colleagues, supervisors, managers and tutors throughout the programme. What we offer: A career at Telent can span sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Training, development, guidance throughout your apprenticeship Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed