Telent Technology Services Limited

Quantity Surveyor At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Senior Quantity Surveyor, the Quantity Surveyor will work on several exciting projects within our Highways division, with responsibility for managing all aspects of project cost control from tender to final account. This is a hybrid working role, with ad-hoc travel required to our Warwick HQ or Quinton office on occasion. What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client. Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliation Support the project manager in the preparation of claims for delay and associated quantum. Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Who you are: You will have experience in a QS or Commercial focused role in a similar industry, with excellent stakeholder management, reporting and communication skills. Key Requirements: Demonstrable Quantity Surveying or Commercial focused experience within a similar industry Commercial awareness including in-depth working knowledge of NEC3 and NEC4 forms of contract Preparation and management of CVRs, cost forecasts, and cash flow Confident administration of Early Warnings and Compensation Events Experience managing variations, claims, and change control Competent in the use of Microsoft office What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year. Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video!

Station Systems Technician Level 4 When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure. Reporting to the planned Maintenance Manager, the successful Station Systems Technician will be responsible for carrying out planned preventative maintenance activities on CCTV, CIS, PA, SISS (Station Information and Security Systems). The role is to work permanent nights Sunday to Thursday, 10pm to 6am from our Pirin Court Depot E16 4TL, located close to Canning Town . What you'll do as a Station Systems Technician: Assist more qualified technicians in undertaking fault rectification on CCTV, Public Address / Voice Activation systems (PAVA), Public Help Points PHP and CIS screens Attending planned, remedial and corrective maintenance tasks Ensuring SISS assets are well maintained, and station communication faults are reported and fixed Utilising field IT equipment to provide real time remedial and planned maintenance data Liaison with Telent Service Centre for tasking, fault updates and completions. Who you are: This opportunity someone who has some experience in IT, Server, IP addresses, or computer skills who may be working in an office or in a service desk environment and want to be more hands on, working inside/outside at LU stations in all weathers, who can multi-task and who enjoys learning, as you will join a team of experienced Technicians. The Level 4 Technician will also suit you if you have experience within a similar role or have an understanding of Network Rail health & safety procedures/processes. Station Systems Technician Key requirements: CCTV, IP networking or electrical background Good understanding of O365 packages and IT awareness Ability to solve problems and fault find Full UK Driving Licence The job holder will be required to work from Pirin Court Service Centre as part of a team working nights Sunday to Thursday, 10pm to 6am . What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Pool Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

IT System Engineer - (Patch Management) Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote) Employment Type: Full-Time Reports To: Lead System Engineer Role Overview We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments. This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas. The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments. Key Responsibilities Patch & Update Management - Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes. - Manage structured patch cycles (monthly, emergency, zero-day response). - Perform pre-deployment testing and post-implementation testing & validation. - Maintain patch compliance reporting and remediation tracking. - Ensure minimal disruption to production systems. OS Infrastructure - Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc. - Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments. - Configure and administer WSUS. Network & Security Infrastructure - Deploy firmware updates and patches for: - Cisco routers and switches - Cisco firewalls - Juniper firewalls - Perform configuration backups and validation before changes. - Assist with vulnerability remediation and security audits. Virtualisation - Manage patching and lifecycle updates for VMware environments. - Maintain and upgrade VMware ESXi hosts and vCenter. - Ensure VM availability during maintenance cycles. Customer Engagement - Deliver on-site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change management and maintenance windows. - Excellent troubleshooting and root-cause analysis skills. - Strong hands-on experience with some, or all of the following: - Windows Server & Windows Workstation environments - Linux Operating Systems - WSUS administration - Cisco rout ers & switches - Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. Personal Attributes - Professional and customer focused. - Highly organised with strong documentation skills. - Comfortable working out-of-hours during maintenance windows. - Strong communication skills (written and verbal). Working Conditions - Hybrid working model (London office, remote, and customer sites). - Occasional evening or night work during planned maintenance windows. - Travel within Greater London and surrounding areas. What We Offer - Competitive London-based salary. - Company pension scheme. - 26 days Holiday plus Bank Holidays - Employee portal - Professional development and certification support. - Exposure to diverse enterprise customer environments. - Opportunity to work across multi-vendor infrastructure technologies.

PWT Labour Support Reporting to the Operations Delivery Manager, you will be carrying out PWT (Protection Worker on the Track) duties and protect staff whilst on or about the track during engineering hours and to assist the team with labourer tasks. Ensuring a safe worksite and implementing and adhering to site health and safety regulations. This role is to work Nights, Sunday to Thursday 10pm-6am Engineering hours. Our Depot if based in Canning Town E16 4TL. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. What you'll do: To undertake protection and ensure that staff are protected in a safe manner whilst working on or about the track. Must adhere to Transport at Work Act with particular attention to the Drugs and Alcohol Policy. Book on with relevant personnel at the start of duty and book off at the end of the shift. Ensure briefings are conducted prior to any work commencing. Ensure that NEPA and any notices are read and understood at the start of each shift. Post holder must carry out their work and adhere to all QSE formal documentation requirements within Telent. Report any unsafe conditions, incidents and near misses to their immediate Supervisor so that remedial action can be taken to eliminate risk Who you are: This role would suit a PWT who has their relevant PWT accreditations and who is looking to further develop their career and can grow within Telent in the future . Key Requirements: Previous experience working as a PWT EH and also provide labour support when required Hold relevant PWT certification and relevant NVQ Able to produce and maintain records Good communication skills Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Access to a Pool Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Commercial Manager Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Commercial Lead, the Commercial Manager will work closely with the Legal and Commercial team(s), as well as the wider telent Project team to help provide commercial support and expertise to help ensure telent is exercising its obligations fully in line with the contractual requirements across our Asset Management function. This is a hybrid working role, with a requirement to be in our Warwick HQ 1 day per week. What you'll do: Provide a contractual support and guidance to the business regarding terms and conditions and contractual obligations including regulatory requirements. Working collaboratively to review bids and contracts, to discuss and advise on the appropriate commercial structure of the deal/issue and to negotiate and draft contracts and correspondence with customers. You will also be the commercial representative on cost reviews and deal reviews and clearly present and summarise the commercial position to the reviewers; Implement commercial strategy for proposals / tenders that maximise the commercial position whilst delivering tenders in accordance with competition rules, company processes and policies. Ensure company policies, processes and procedures are followed, consistently across the business and consistently across the business including reviewing for improvements. Prepare, review and approve in line with company delegations proposed contract proposed contractual agreements and change requests / notices. Identify and implement complex sub-contract arrangements that mitigate commercial risk through the application of appropriate flow down terms and bespoke contracting methods. Provide training to Telent's Commercial Officers around the Order Acceptance process and assist with the Order Acceptance mailbox during peak times or to cover absence. Who you are: You are a commercially driven professional with proven experience managing contracts, costs, and commercial risk in complex project environments, ideally within the Telecoms / Utilities / Transport or Civil Engineering industries. Key Requirements: Proven experience in a commercial management role within a relevant industry Strong knowledge of contract management, ideally including NEC and/or other standard form contracts Experience managing commercial risk, cost control, forecasting, and margin improvement Strong negotiation skills with customers, suppliers, and internal stakeholders Commercial awareness with the ability to identify opportunities for value creation and cost efficiency Excellent analytical and financial acumen, including reporting and data-driven decision making Ability to work under pressure, manage competing priorities, and meet deadlines High level of integrity, accountability, and attention to detail What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Executive Assistant At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Supporting the Managing Director (Technology), the Executive Assistant will play a pivotal role in enabling the MD to operate effectively by proactively managing priorities, coordinating activity, and acting as a key point of communication on their behalf. This is an agile working role, with a requirement to attend our Warwick Head Office on a weekly basis, alongside occasional travel as required. What you'll do: Proactively manage the MD's diary, ensuring time is optimised and priorities are effectively balanced. Prepare high-quality briefing materials, reports, and documentation to support meetings and decision-making within agreed deadlines. Lead the coordination, organisation, and planning of meetings, events, and key projects. Act as the first point of contact for the MD's office, providing a professional and responsive service to internal and external stakeholders. Manage correspondence on behalf of the MD, including email triage, interpretation, and appropriate follow-up actions. Support Senior Management Team members with administrative processes, including raising Oracle requests for overhead spend (e.g. external conferences, PPE) and assisting with recruitment actions such as vacancy creation and contract extensions. Anticipate and arrange all travel and accommodation requirements for the MD, ensuring seamless logistics. Process and submit the MD's expenses, while also reviewing and approving incoming expense claims in a timely manner Who you are: You are highly organised and proactive, thrive in a fast-paced environment and take pride in anticipating needs before they arise. You have excellent communication skills, strong attention to detail, and the ability to manage competing priorities with discretion and professionalism. Confident working with senior stakeholders, you build trusted relationships and are comfortable handling sensitive information. Key Requirements: Proven experience in an Executive Assistant, Personal Assistant, or similar administrative support role (EA/PA experience desirable but not essential). Strong organisational skills with the ability to manage complex diaries, competing priorities, and tight deadlines effectively. Excellent written and verbal communication skills, with the ability to interact confidently with senior stakeholders and external contacts. High level of discretion and professionalism when handling confidential and sensitive information. Proactive, resourceful approach with the ability to anticipate needs and take initiative to resolve issues. Strong proficiency in office systems and tools (e.g. Microsoft Outlook, Word, Excel, Teams) with the ability to quickly learn new systems. Flexibility to travel (UK) on occasion What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based in our Feltham depot TW14 0AF and will work Monday to Friday and flexibility is required to provide cover for shifts when required. What you'll do: Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution Providing first level support and ownership for all incidents and requests Initial incident triage of all requests Ensuring timely call resolution to achieve SLA's Meeting Service Desk (KPI) Key Performance Indicators Pro-active contact with suppliers including escalations when necessary Have direct liaison with our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given. Key Requirements: Ensure that excellent customer service is maintained and delivered to the highest standard A practical and proactive approach to the 24 7 Service Desk Operation Deliver customer service to the highest standard Strong Customer Service Skills A positive approach to problem solving What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Cisco Principal Network Design Engineer - Quinton (Birmingham) - Hybrid Telent Technology Services Limited is a leading technology company and specialist in the design, build, operation, and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations at the forefront of the digital revolution. Key Responsibilities: This role is required to provide complex support to the Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. - Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. - Work as part of a dedicated engineering team providing technical Solutions, Design Architecture and support across modern networks. - Responding to problems escalated via the NRTS/Highways Technology Service desk/NOC and progressing the issue until closure to the customer's satisfaction, liaising with the NRTS NOC, field O&M/ customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. - Updating and documenting Service Requests on a Remedy system - Participation in a 24-hour call out rota for outside of normal working hours support. - Maintaining up to date product and technology knowledge - Escalation of product defects to the appropriate Business Division or third parties. - Attendance at customer meetings - Build relationships, customer trust, manage difficult situations, and negotiate conflict resolution. - Advocate for the customer during system outages/impairments and priority setting towards Telent for open issues. - Maintain customer satisfaction by assisting providing services that are fully compliant with the KPI. - Deliver support; synchronize and communicate between Technical Support team, NOC, and customer. Ensure proper customer follow-up and escalation. - Facilitate identification of control mechanisms and critical action/recovery paths for system components - Assist on providing Proactive Maintenance by monitoring and anticipating network performance with the result of avoiding issues/outages in the customer network. - Assist on providing conduct network performance analysis to assess the impact of a problem and to solve customer service-related issues. - Manage preparation and execution of service migration MOPs, network upgrades and retrofits, and ensure related communication towards the engineering team. - Timely notification anomalies with respect to products and their operational configurations, to avoid known issues in NRTS and National Highways Corporate Network which may have potential operation impact. Analyze if a technical document (procedure, notification) is applicable to the NOC, field O&M and propose Action Plan Key Objectives: - Deliver to agreed service standards - including monitoring and tracking of SLA's/KPIs - Support Corp Network project for Cisco ISE, ASA and Umbrella - Provide Network Design and architect responsibilities. - Provide the required Management Information & regular management updates. - Qualitative Input into the appropriate database/s to track and manage standard and bespoke processes. - Designing and implementing new SD-WAN solutions - Monitoring network performance - Producing network support documentation - Create workarounds, solutions, and mitigations for identified issues. - Identified issues requiring more detailed and in-depth analysis and escalate to product manufacture. - Implement Approved Configuration Changes. - Obtaining appropriate documentation in connection with the customer's request, as per the defined processes. - Dealing with, monitoring of, or escalation of issues in an appropriate and timely manner, ensuring recording of all relevant details for dissemination into the business. - Attendance at Customer, supplier and Team meetings as required. - Undertake 'Special Projects' or Task / Process ownership, at Managers request, to facilitate self-development. - Analyse the event information for trends and patterns that indicate performance degradation, early indicators of failures, reoccurring events and raise these to Problem Management Team - Supports the Problem Resolution Manager with trend analysis related to proactive Problem Management. - Attend Tier1 & 2 National Highways Corporate sites as and when required necessary. - Take part in the on-call rota to provide out of hours remote support for National Highways NRTS and Corporate LAN Network. Must be able to demonstrate sound technical understanding in several of the following disciplines: - Cisco ISE, ASA, Meraki and Umbrella - these must have skills. - Skills in Cisco switches and routers and Meraki devices - Proficiency in maintenance and firmware upgrades - Knowledge of Infrastructure Security, network management tools, MPLS, SD-WAN, VPN, and routing protocols - Have knowledge of and experience with the data, network and transport layers of communication or networking systems, IPV4/6, TCP, and other emerging protocols. We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed. What we offer A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: - 26 days annual leave, plus public holidays, plus the option to buy up to 10 days or sell six days each year. - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Field Supervisor - Vehicle Engineering (Emergency Services) Location: Field based - London, Home Counties & South East regions (with wider UK coverage as required) Type of Job: Permanent, Full Time Hours: 37.5 hours per week, Monday - Friday On-call: 1 in 4 weeks on-call rota (Monday - Sunday) Security Clearance: Eligibility for UK Security Clearance (SC) required Are you an experienced, hands-on Field Engineer operating at Supervisor level with a background in in-vehicle electrical and communications systems? Telent are looking for a Field Supervisor to join our Vehicle Engineering team within the Network Services division, supporting the delivery of mission-critical radio, communication and electrical systems into Blue Light and Emergency Services vehicles. This is a key operational role for someone who enjoys being hands-on in the field, supporting engineers, leading by example, and ensuring high-quality, safe and compliant installations across a wide geographic area. When you join Telent, you'll be part of a collaborative engineering team delivering complex, critical services that help keep the UK's emergency responders connected and protected. Field Supervisor - What you'll do Supervise and support field engineers and contractors delivering in-vehicle electrical and communications installations Act as a hands-on escalation point, stepping in to support installations, testing and fault resolution when required Manage daily resource allocation, scheduling and workload across your region Lead installation and commissioning activities for radio, data and electrical systems in Emergency Services vehicles Ensure work is delivered safely, compliantly and right-first-time in line with FITAS FCS1362 and company policies and procedures Conduct site visits, audits, vehicle and tooling inspections, and quality checks Deliver toolbox talks, health & safety briefings and support ongoing compliance activities Promote efficient ways of working while maintaining operational resilience and service quality Support onboarding, mentoring and development of engineers and subcontract staff Maintain professional customer-facing standards and positively represent Telent on site Provide operational updates and administrative support to the Field Operations Manager Field Supervisor - Who you are You are a confident, practical and flexible Field Supervisor with strong experience in in-vehicle electrical and communications installations. You are comfortable travelling extensively, staying away from home when required, and supporting engineers in demanding, time-critical environments. You lead from the front, are commercially aware, safety focused, and understand what it takes to deliver high-quality work across Emergency Services fleets. You enjoy supporting teams, solving problems in the field, and keeping operations running smoothly. Field Supervisor - Key requirements Essential: Proven experience supervising or leading teams in vehicle electrical, telecoms or communications installations Hands-on experience installing communications and electrical systems into Emergency Services or similar vehicles (e.g. radios, mobile data terminals, routers, antennas, CCTV, telematics, lighting, sirens) Accredited or working towards accreditation of FITAS FCS1362 Strong understanding of health & safety, quality and compliance within field operations Full UK driving licence and flexibility to travel extensively across London, Home Counties, the South, South-East and wider UK regions Willingness to take part in a 1-in-4 week on-call rota and provide both phone and field-based support Eligibility to obtain and maintain UK Security Clearance (SC) Desirable: AVI (Association of Vehicle Installers) accreditation IOSH Managing Safely or similar qualification Experience working within Blue Light, Emergency Services or mission-critical environments including Control Rooms and Desk Top PC's and Radios Experience of working on in-vehicle electrical and/or communications systems (such as telematics, satellite navigation, in-vehicle lighting, radio equipment etc.), and removing and running cabling within vehicles Experience supporting or deputising for a Field Manager What we offer A career at Telent gives you the chance to work across sectors, technologies and customers, delivering work that genuinely makes a difference. We're committed to building an inclusive, supportive culture where everyone can thrive. In addition, this role offers: Company vehicle On-call salary uplift and uncapped overtime opportunities 26 days annual leave plus public holidays, with the option to buy or sell annual leave Company pension scheme Access to our Flexible Benefits portal Family-friendly policies Occupational health and wellbeing support Discounts through the Telent Rewards scheme About Telent Telent is a leading technology company specialising in the design, build, support and maintenance of the UK's critical digital infrastructure. We work at the heart of mission-critical communications, helping to connect communities and keep the nation moving. Brilliance brought together. Our values guide everything we do: Be Inclusive Take Responsibility Collaborate Be Customer Focused

Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Highways Installation Engineer Reporting to the Regional Manager (South), the successful Highways Installation engineer will be responsible for the installation, testing, and maintenance of a range of highways technologies and associated equipment. This includes CCTV systems, SOS roadside telephones, loop detection systems, weather monitoring stations, traffic signals, and power cable repairs. This role covers a geographical area from Peterborough to Folkestone, including regions south of the M25. Ideally, candidates will be based near Luton; however, applications are welcomed from those located within the wider coverage area. Flexibility is essential, as the majority of work is carried out during the night (Monday to Thursday) to allow for safe road closures and minimise disruption . What you'll do: Undertaking of works relating to all types of National Highways equipment: CCTV, SOS roadside telephones, loop detection equipment, weather stations, traffic signals and power cable repairs. Maintain high levels of quality for all works Ensure all work is performed to the highest quality and following the relevant standards. Work in a safe manner in full compliance with the health and safety documentation produced for the task. Perform the installation and test of all specified operational equipment found within the designated work environment. Who you are: This role would suite someone with installation experience already on the National Highways (NH) network or if you have some electrical, electronics or telecoms experience, who are willing to learn, like driving and are flexible. Flexibility is key in this role due to the area that will be covered. Highways Installation Engineer Key Requirements: Have previous experience working as a Highways Installation Engineer or previous electrical experience Flexibility to work Nights Monday to Thursday to ensure safety and roads can be closed. Previous experience of installation and testing CCTV, SOS roadside telephones, loop detection equipment, weather stations, traffic signals and power cable repairs Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Essential Vehicle Uncapped Overtime Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Project Engineer Traffic Signals Reporting to the Highways Regional Manager, the Project Engineer - Traffic Signals will support with the delivery of Highways Technology Opportunities including Traffic Signals, Technology Installations, Technology Renewals, Technology Repairs and Technology Surveys. This role is mainly Field Based and will cover works in the Bedfordshire and surrounding area, along with the flexibility to work both days and nights as required by the contract. Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative to find solutions to problem out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering or supervising maintenance, installation, cabling or civils works. Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: Undertake site surveys of Traffic Signals and National Highways technology, develop works information for the Project Manager. Planning works and ensuring work's comply with CDM 2015 Regulations and internal process. Site supervision & management of subcontractors Have excellent customer facing skills for dealing with customers and other stakeholders. Provide technical support to the PM & Bid team to assist in developing quotes Ensure H&S risks and Safe Systems of Work associated with working on NH network are being adhered to. Who you are: If you have an established background within Traffic Signals, are ready to take that next step in your career and be more involved with planning works to make sure work is aligned and ready to take place, then this could be the role for you. Key Requirements: Previous experience Traffic Signals maintenance/installation experience and National Highways (NH) Experience in installing Highways Technology equipment would be beneficial Production/management of RFIs, TQs, Outage requests and site information requests. Must be flexible, adaptable and prepared to work days and nights as work requires. Hold a Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Essential Vehicle Uncapped Overtime Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Senior Software Project Manager As a Senior Project Manager at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our goals. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Account Director, the Senior Software Project Manager will manage and direct internal and partner teams to ensure the development and delivery of the TVMS (TFL Video Management System). The Senior Software Project Manager will be expected to manage the Software Development teams with accountability for Quality, Financial Performance and Operational Delivery. This is an Agile role that will require flexibility to travel between, London (Canning Town & Feltham) Warwick, Bristol and able to work some days at home. What you'll do: Provide day to day management, direction and support to the TVMS project, providing regular and effective communication and prioritisation. Ensure the software modules to be built will join together for a seamless software product and meet client requirements. Ensure client project scopes and objectives are determined and defined Solving complex problems and take a broad perspective to identify innovative solutions Manage the financial performance, including monitoring and reporting through designated systems and responsible for managing projects Profit and Loss accounts Present software project reviews to senior management. Accountable for ensuring client change control processes are as specified and change events are recorded and submitted to the customer Ensure the set-up of stage gate meetings such as project kick off meetings, project gate reviews and project close out sessions. Who you are: This role would suit a Senior Project Manager with experience of delivering successful Software projects, who thrives on coordinating complex software projects, managing stakeholders, and driving solutions that are safe, on time and on budget. Clear, confident, and detail-focused, you make things happen. Senior Software Project Manager Key Requirements: Demonstrable Software Project Management background, with proven experience of successfully delivering complex Software projects Excellent financial and commercial experience of managing multi-million-pound business critical projects Have excellent presentation skills and ability to present at Board level. Experience of managing complex Customer, Stakeholder and 3rd party relationships Full driving license and flexibility to travel to Telent and partner sites. The additional benefits with this role: Car Allowance Employee Healthcare 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Assistant System Engineer - Networks and Security Hybrid - with 1 day a week in our Canning Town office - E16 Telent are currently recruiting for an Assistant Systems Engineer to join the Transport side of their business - this is a permanent positon based from our office near Canning Town, you will ideally attend the office at least 1 day a week (E16) The assistant system engineer will work in a small team that supports both the projects team and maintenance team delivering works across London Underground and Network Rail systems. We would be delighted to hear from you if you have the following experience: - An interest in Cyber Security - Looking to build on your education/studies - degree, HND - Networks - Keen to build experience with producing or maintaining Cyber security processes and procedures - Looking to gain experience with maintaining and configuring firewalls including Cisco and Juniper. - Learning how to design, build, test and maintain network equipment, including Switches, Routers and firewalls - As well as Windows Server architectures Role Profile: - The role will be to work with the network and security team who focus on - You will have the opportunity to build on any Cyber Security degree or education you have gained and learning about the building and maintaining, network and security systems - Learning how to produce system design documentation - Creating Cyber Security documentation and processes - The assistant system engineer will learn how to support the creation of cyber security documentation to meet customers standards - You will be supported and mentored by the project team and learn how to design test and deliver network upgrades for our customers Business Operations Skills - Qualifications: - HND or above in an engineering/Computer discipline - ideally Networks and a keen interest to develop the skills and experience gained during your studies with a focus on Cyber Security. Behavioural Requirements: - You will be an effective communicator (both written and verbal) - Keen to learn and develop on your education within IT/Networks/Technology - Demonstrable emotional intelligence to communicate effectively and positively with customers and colleagues in a challenging environment Excellent employee benefits: Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive: - 26 days holiday, plus public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support

Design Services Engineer Signals and Crossings When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. This is an exciting role within the traffic signal business. We need someone experience of designing complex signalised junctions and pedestrian crossings. You will undertake feasibility assessments, analysis, preliminary and detailed design. Carry our design risk assessments and apply mitigation's. Joining and established team, this is a hybrid role, with a 50/50 split of home and site work for surveys and validation of the build along with some overnight stays depending on where you are based. What you'll do: Undertake on-site inspections, surveys, commissioning's and supervision Preparation of technical designs of complex signalised junctions and pedestrian crossings in-line with approved design procedures along with the preparation of technical specifications. Preparation of complex MOVA Designs and MOVA Datasets Good knowledge of design standards such as TSRGD, DMRB and the Traffic Signs Manual Undertake Basic MOVA Validations. Who you are: The ideal candidate will have previous experience of using AutoCAD for designing signalised junctions and pedestrian crossings. Key Requirements: Good knowledge AutoCAD, Keysignals, OSC Mapper and AutoTURN software Microsoft Office Skills Good knowledge of TOPAS 2500A Traffic Signal Controller Specifications Knowledge of MOVA Tools, Datasets and Linking Full UK Driving Licence. What we offer: A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video!

IT System Engineer - (Patch Management) Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote) Employment Type: Full-Time Reports To: Lead System Engineer Role Overview We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments. This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas. The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments. Key Responsibilities Patch & Update Management - Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes. - Manage structured patch cycles (monthly, emergency, zero-day response). - Perform pre-deployment testing and post-implementation testing & validation. - Maintain patch compliance reporting and remediation tracking. - Ensure minimal disruption to production systems. OS Infrastructure - Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc. - Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments. - Configure and administer WSUS. Network & Security Infrastructure - Deploy firmware updates and patches for: - Cisco routers and switches - Cisco firewalls - Juniper firewalls - Perform configuration backups and validation before changes. - Assist with vulnerability remediation and security audits. Virtualisation - Manage patching and lifecycle updates for VMware environments. - Maintain and upgrade VMware ESXi hosts and vCenter. - Ensure VM availability during maintenance cycles. Customer Engagement - Deliver on-site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change management and maintenance windows. - Excellent troubleshooting and root-cause analysis skills. - Strong hands-on experience with some, or all of the following: - Windows Server & Windows Workstation environments - Linux Operating Systems - WSUS administration - Cisco rout ers & switches - Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. Personal Attributes - Professional and customer focused. - Highly organised with strong documentation skills. - Comfortable working out-of-hours during maintenance windows. - Strong communication skills (written and verbal). Working Conditions - Hybrid working model (London office, remote, and customer sites). - Occasional evening or night work during planned maintenance windows. - Travel within Greater London and surrounding areas. What We Offer - Competitive London-based salary. - Company pension scheme. - 26 days Holiday plus Bank Holidays - Employee portal - Professional development and certification support. - Exposure to diverse enterprise customer environments. - Opportunity to work across multi-vendor infrastructure technologies.