Starling Bank

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Overview At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About the role As a Cloud Security Engineer at Engine, you will be a hands-on builder, responsible for engineering and automating the security of our core platform. Your primary mission is to treat security as an engineering discipline, creating robust, scalable, and automated solutions to protect our cloud infrastructure and development lifecycle. You will spend your time writing code (Go, Python), defining secure infrastructure-as-code (Terraform), and building the tooling that ensures our platform is secure by design and compliant by default. This is a role for an engineer who loves to build, automate, and solve complex security problems through code. You'll be working on projects covering identity and access management, cloud and network security, vulnerability management, security monitoring, security hardening, compliance reviews, and more. It's a very varied role with lots of close interaction with the infrastructure, security engineering, cross cutting and compliance teams. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech. Primarily, we are looking for an experienced Cloud Security Engineer to join our growing Security Engineering team, but we are also keen to talk to talented Cloud Engineers who possess strong programming skills and a genuine desire to apply their knowledge to solving security challenges. In this role, you will work closely with the GRC team and the various Engine Technology teams to make sure security is at the heart of all our technical processes. Your place within the team will depend on your individual strengths and interests. This role will cover a wide array of security areas across our multi-tenant SaaS cloud environments and internal infrastructure and will require a skilled individual to spearhead efforts in fortifying both infrastructure and application platforms, against potential threats. What you'll get to do? Design, build, and maintain security automation and tooling to enforce security controls and simplify compliance (e.g., automating evidence collection for frameworks like SOC 2, ISO 27001, or PCI DSS) Build, manage, and automate identity and access management controls to ensure secure access to our cloud platforms and applications Write and review Infrastructure-as-Code (Terraform) to securely configure our AWS and GCP environments Secure our CI/CD pipelines by implementing and interpreting results from SAST/DAST/SCA tools and ensuring the integrity of our software supply chain Develop and maintain preventative and detective security controls within our cloud environments, responding to and automating the remediation of security alerts Implement and automate technical controls based on the findings from security assessments, audits, and architecture reviews Engineer solutions to secure our Kubernetes environments, focusing on RBAC, network policies, and runtime security Collaborate with engineering teams to implement security best practices and provide hands-on support for remediation efforts Contribute to incident response efforts, including the investigation, remediation, and post-mortem analysis of security breaches What skills are essential Strong, demonstrable hands-on experience in a software or infrastructure engineering role A genuine passion for security, demonstrated by a proactive desire to learn about emerging threats, vulnerabilities, and best practices Proficiency in at least one programming language, with a strong preference for Go, followed by Python A mature understanding of cloud security architecture, and a deep, practical hands-on experience securing core infrastructure and services within AWS or GCP Experience with Infrastructure-as-Code, specifically Terraform, for managing cloud environments An aptitude for building tools and automating workflows to solve complex problems A practical understanding of how to integrate security into the software development lifecycle Experience securing containerised environments (Kubernetes) and CI/CD pipelines (e.g., GitHub Actions, TeamCity) Strong scripting skills in Bash What skills are desirable, but not essential Proven experience creating custom tools or scripts specifically to solve security challenges You have an in-depth knowledge of security principles, technologies, best practices and threat detection and mitigation strategies A deep understanding of security principles, common attack vectors (OWASP Top 10, MITRE ATT&CK), and the threat landscape The ability to identify potential threats, attack vectors, and vulnerabilities in systems and applications Experience in automating security controls for compliance frameworks like SOC 2, ISO 27001, or PCI DSS. Expertise in Kubernetes, securing clusters and meshes (Cilium is preferable), networking best practices and RBAC implementation (CKA, CKS qualifications are a plus) Container security knowledge including container image provenance (e.g. Sigstore, Notary) with an in-depth knowledge of container runtimes Strong understanding of network protocols & practices, firewalls, intrusion detection/prevention systems and WAFs Understanding of integrating security into the software development lifecycle Experience in Cryptography management & enhancements Experience configuring and utilising cloud-native security logging, monitoring, and detection services Experience performing secure code reviews and security approvals including the use of static and dynamic application security testing (SAST/DAST) tools Relevant security certifications such as AWS Security Specialist or GCP Professional Cloud Security Engineer Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with our Staff Security Engineer - 45 minutes Take home technical task to be discussed in the next interview Technical interview with some of our Security Engineer team members - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity . click apply for full job details

Overview At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About the role As a Product Security Engineer at Engine, you will be a technical strategist responsible for proactively identifying and mitigating security risks across our platform and products. Your primary mission is to ensure we build secure systems by providing expert security analysis, architectural guidance, and process leadership. You will lead threat modelling sessions, conduct in-depth security reviews of new features, manage our penetration testing programme, and triage complex findings. This role requires a deep understanding of technology and attack vectors, combined with the ability to think strategically and communicate complex risks to both technical and non-technical stakeholders. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech. We are looking for an experienced Product Security Engineer to join our growing Security Engineering team, working closely with the GRC team and the various Engine Technology teams to make sure security is at the heart of all our technical processes. Your place within the team will depend on your individual strengths and interests. This role will cover a wide array of security areas across our multi-tenant SaaS cloud environments and internal infrastructure and will require a skilled individual to spearhead efforts in fortifying both infrastructure and application platforms, against potential threats. What you'll get to do Conduct comprehensive security architecture and design reviews, ensuring that security is embedded from the start Lead the threat modelling process (e.g., using STRIDE) for new products and features, identifying potential design flaws and defining security requirements Manage the end-to-end penetration testing lifecycle, from scoping engagements with technical teams to triaging, validating, and driving the remediation of findings Analyse and interpret results from security tools (SAST, DAST, vulnerability scanners) to prioritise and address the most critical risks Act as a key security advisor to engineering teams, providing expert guidance on security best practices, vulnerability mitigation, and secure design patterns Translate regulatory requirements (PCI DSS, SOC 2, ISO 27001) into concrete technical controls and implementation plans in collaboration with the GRC team Lead incident response efforts, including investigation and remediation of security breaches Support our internal security awareness and training programs and advocating the DevSecOps mindset that we have created across our technology teams What skills are essential Significant experience in a security-focused role with a strong emphasis on risk analysis, threat detection, and architectural review Proven expertise in conducting threat modelling and security design reviews for complex, cloud-native applications (AWS/GCP, Kubernetes) Deep understanding of common application and infrastructure vulnerabilities (OWASP Top 10, MITRE ATT&CK) and their mitigation Experience managing penetration testing engagements and working with development teams on remediation Mature understanding and experience with cloud security architecture (AWS, Google Cloud) The ability to read and understand code (e.g., Go, Python) and Infrastructure-as-Code (Terraform) to effectively analyse security risks The ability to document security requirements from various stakeholders A practical understanding of how to integrate security into the software development lifecycle Excellent communication skills, with the ability to articulate complex technical risks to diverse audiences A thorough understanding of the incident response process and the principles of Zero Trust architecture A proactive approach to staying updated with the latest security threats, vulnerabilities, and mitigation techniques What skills are desirable, but not essential Hands-on experience helping a company achieve and maintain compliance with frameworks like SOC 2, ISO 27001, or PCI DSS Experience in automating security controls and compliance checks against standards and frameworks which include SOC 2, ISO 27001, PCI DSS/3DS Experience performing secure code reviews and using SAST/DAST tools for security approvals Expertise in Kubernetes, securing clusters and meshes (Cilium is preferable), networking best practices and RBAC implementation (CKA, CKS qualifications are a plus) Container security knowledge including container image provenance (e.g. Sigstore, Notary) with an in-depth knowledge of container runtimes Strong understanding of network protocols & practices, firewalls, intrusion detection/prevention systems and WAFs Understanding of integrating security into the software development lifecycle Experience performing secure code reviews and security approvals including the use of static and dynamic application security testing (SAST/DAST) tools Experience in Cryptography management & enhancements Experience configuring and utilising cloud-native security logging, monitoring, and detection services Experience with Infrastructure as Code and infrastructure provisioning tools (Cloudformation, Terraform) for analysis and review Scripting and programming skills (e.g., Python, Go) for creating proof-of-concepts or small scripts to validate findings Relevant security certifications such as ISC2 CC, CISSP, CCSP, CISM, AWS Security Specialist or GCP Professional Cloud Security Engineer Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with our Staff Security Engineer - 45 minutes Take home technical task to be discussed in the next interview Technical interview with some of our Security and Information Security team members - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law click apply for full job details

Overview At Engine by Starling, we are on a mission to find and work with leading banks around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features and efficient back-office processes that have helped achieve Starling's success. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. As a Platform Engineer at Engine, you'll be at the forefront of building and scaling our cutting-edge cloud-native banking platform across multiple global cloud providers and regions. We're looking for engineers with a strong SRE mindset, who embrace ownership of the entire software delivery pipeline, and are passionate about building internal tooling that empowers our technology teams to operate their applications flawlessly in production. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech, a Day in the life of a Software Engineer at Engine and our interview with our Staff Platform Engineer. What you'll get to do? Building and Scaling Cloud Infrastructure: Design, build, and maintain our cloud infrastructure across multiple providers (including but not limited to GCP) and regions, ensuring scalability, reliability, and security. Building on Google Cloud: Contribute to the build-out and optimisation of our core Engine on Google Cloud Platform using Java and Kubernetes. Scaling our SaaS Release Tooling: Enhance and improve our multi-tenant, multi-region SaaS release and continuous deployment systems using Java, Golang, and Terraform at its core. Empowering Developers: Develop and maintain internal tooling using Java and Golang to improve developer experience and on-call efficiency. Automating Compliance and Security: Build automation solutions in Golang to enforce compliance and security controls across our platform. Driving Efficiency: Optimise the performance and reliability of our cloud environment with a strong focus on cost-effectiveness. Embracing Automation: Identify and implement automation opportunities to minimise manual processes across the platform lifecycle. Ensuring Security: Implement and maintain robust security practices to protect our platform and customer data. Championing Best Practices: Stay abreast of new technologies and industry changes, particularly in SRE practices and deployment automation, and share your knowledge with the team. Maintaining Compliance: Contribute to ensuring our platform adheres to relevant industry standards such as ISO27001, SOC2, and PCI-DSS. Collaborating and Learning: Work closely with cross-functional teams, share your expertise, and contribute to our vibrant learning culture. Aiming for Greatness: Strive for excellence in everything you do, maintaining a curious and inquisitive mindset. Documenting Solutions: Design and document scalable internal tooling clearly and comprehensively. Taking Ownership: Own features and improvements throughout their entire lifecycle. Participate in on-call: The option to join our on-call rota (not mandatory!) to deal with interesting technical issues and gain deep insights into our platform's behavior. Your place within the team will depend on your individual strengths and interests. We are generally open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. For this role, we are looking for some specific additional skills - if you prefer Java only roles be sure to check out our other Software Engineer roles. What skills are essential Proven experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer or similar role. Strong proficiency in Golang and/or Java (if you have experience with only one of these that's fine, we'll expect you to pick up the other whilst you're here!). Hands-on experience with Google Cloud Platform (GCP). Solid understanding and practical experience with Kubernetes. Experience with Terraform or other Infrastructure-as-Code tools. Deep understanding of SRE principles and practices, including monitoring, alerting, incident management, and capacity planning. A strong focus on automation and a passion for eliminating manual tasks. Experience with building and maintaining CI/CD pipelines. Knowledge of security best practices in cloud environments. Excellent problem-solving and analytical skills. Strong collaboration and communication skills. A proactive and continuous learning mindset. Ability to design and document technical solutions effectively. What skills are desirable Experience with other cloud providers, particularly AWS. Contributions to open-source projects. Experience with database technologies, particularly Postgres. Familiarity with observability and monitoring systems, and a solid understanding of database monitoring, analysis, disaster recovery, and performance tuning. Familiarity with compliance standards such as ISO27001, SOC2, and PCI-DSS is a plus. Our Interview process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details

Overview Engine by Starling is on a mission to partner with leading banks worldwide to build rapid growth businesses on our technology. Engine is Starling's SaaS platform built to power Starling Bank, now operating as a separate business. Starling Bank has grown rapidly due to its modern technology built from the ground up. Our SaaS technology is available to banks and financial institutions globally to enable innovative digital features and efficient back-office processes. We work as an engineering-led company and seek someone excited by the potential for Engine's technology to transform banking in different markets. Hybrid Working We have a hybrid approach to working; ideally you are located within a commutable distance of one of our offices to enable in-person collaboration. About the Role We are seeking a passionate and experienced Vulnerability Lead to shape and lead the creation and ongoing operation of our vulnerability management program. This is an opportunity to establish a critical security function, define best practices, and enhance our overall security posture. A key aspect is the end-to-end management and continuous improvement of the vulnerability management programme, including defining scanning strategies, risk-based triage and prioritisation, overseeing remediation, and providing actionable reporting to strengthen Engine's security posture. What you'll get to do Conduct vulnerability scans regularly and proactively as needed. Validate findings and apply a risk-based approach. Enrich findings with threat intelligence and business impact to determine exploitability. Enable resolver groups by triaging and prioritising vulnerabilities to facilitate timely resolution using a risk-based approach. Track and manage remediation through to closure with Technology and Security teams. Ensure timely patching of critical vulnerabilities in line with SLAs. Ensure visibility across the technology estate, including cloud environments. Coordinate scanning and coverage of data centre estate, cloud infrastructure, containers, mobile SDKs, and web apps. Process vulnerability data to provide reports, insights and metrics supporting risk-based vulnerability management. Identify and flag blind spots or gaps in scan coverage or asset inventory. Keep up with zero-day disclosures and emerging threats. Maintain and share dashboards and reports on vulnerability trends, KPIs, and SLA compliance. Review and update Vulnerability Management documentation to align with internal/external compliance requirements, industry best practices and emerging threats (e.g. ISO 27001, PCI DSS/3DS, SOC 2 and NIST). Help define scanning schedules, thresholds, and automation opportunities. Collaborate with DevSecOps/Product Teams to embed security scanning into CI/CD pipelines. Assist in evaluating new tooling and processes for better automation and risk tracking. Essential Strong engineering and automation background with an interest in vulnerability management. Strong automation skills with CI/CD experience. Strong technical knowledge, including: Cloud experience (AWS, GCP) Kubernetes and container experience Infrastructure as code (Terraform) Dashboard creation, front-end experience Self-sufficient and able to be a trusted escalation point across teams. Ability to drive improvements to visibility and remediation workflows. 5+ years experience in vulnerability management, security operations, infrastructure security or security engineering. Familiarity with end-to-end vulnerability management lifecycle and related tools/platforms. Ability to work effectively with patching teams and coordinate remediation activities. Understanding of CVSS scoring, OWASP Top 10 and MITRE ATT&CK. Organised and able to track and report remediation activities across multiple teams. Ability to translate scan data into clear, risk-based reports for management. Partner with the information security risk management team on assurance activities. Desired Practical experience in vulnerability management fields such as Vulnerability Intelligence, AppSec Vulnerability Management, or cloud-native vulnerability management. Experience with open source scanning tools such as Trivy or similar. Interview process Interviewing is a two-way process. Our interviews are conversational and aim to help you learn about us as much as we learn about you. Expect a general structure after a chat with our Talent Team: Stage 1 - 45 mins with BISO Stage 2 - 60 mins with Peers Stage 3 - Final with CTO/Deputy CTO Benefits 33 days holiday (including public holidays, usable when it works best for you) An extra day's holiday for your birthday Annual leave increases with length of service; option to buy or sell up to five extra days 16 hours paid volunteering time per year Salary sacrifice, company-enhanced pension scheme Life insurance at 4x salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care; partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer-a-friend scheme Perkbox membership with retail discounts and wellness platform Cycle to Work, Salary-Sacrificed Gym partnerships and Electric Vehicle (EV) leasing initiatives About Us You don't need to tick every box. We're open to discussion on flexible working and are committed to diversity and inclusion. Engine by Starling is an equal opportunity employer and welcomes applicants regardless of race, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, medical condition, disability, or veteran status. By applying, you consent to our Privacy Notice and understand that your data will be processed for recruiting purposes in line with our privacy policy.

Overview At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling We're looking for Backend Software Engineers to work on the Engine Platform and build out brand new extensions and integrations to our card processor, to help make it best in class for banks all over the world. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in some case studies, below, and our work with Women In Tech . Day in the Life of a Software Engineer Running a Backend Team We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good. As a Senior Engineer you will: Have the opportunity to lead projects or functional areas/domains within the Engine team and platform As an Engineer you will: Design and build integrations with global card payments networks in a cloud native environment Contribute to our award winning platform and internal tooling Build new features and products from scratch in a configurable way Share your knowledge with those around you, contributing to our learning culture Own your projects, working in small teams across the bank to collaboratively deliver Aim for greatness in everything you do, staying curious and inquisitive Be part of a scaling team and organisation as we change banking for good We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. For this specific role ideally you will: Have experience with Visa or Mastercard system integrations Have worked at a Bank, Fintech, Issuer or Acquirer on card integration projects We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're cloud-native Microservice based architecture Kubernetes (EKS) TeamCity for CI / CD (lots of teams are releasing code 15-20 times per day!) Terraform and Grafana Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial phone call - 45 minutes Take home technical test to be discussed in the technical interview Technical interview - 1.5 hours Final Interview 45 minutes 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Overview At Engine by Starling, we are on a mission to find and work with leading banks around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business that was built to power Starling Bank and was spun out as a separate entity two years ago. Our SaaS technology platform is now available to banks and financial institutions worldwide, enabling them to benefit from innovative digital features and efficient back-office processes that have contributed to Starling's success. We draw upon our experience as knowledgeable bankers and best-in-class technologists to be the chosen option for banks and preferred partners for leading consultancies. All employees are expected to roll up their sleeves to deliver great outcomes for our clients. We are an engineering-led company and we're excited about the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working here at Engine. Our preference is that you are located within a commutable distance of one of our offices so that we can interact and collaborate in person. Some travel (including international) will be necessary, depending on the client and nature of the engagement. Engine by Starling engineers are excited about helping us deliver new features, regardless of their primary tech stack. Hear from the team in our latest Blog or our case studies with Women in Tech . About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, working across Engine and collaborating with Engineering, Delivery, Product, Client Success and Business Development teams. Supporting these activities on client sites means the role will require travel around the UK, Europe, the Middle East and occasional further travel. There are also opportunities for 6-month international secondments and/or relocation to support client delivery. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences, including prospective clients. You'll act as a trusted advisor to clients during implementation, guiding them on integration, best practices, and platform workflows. Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features-from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops. You'll lead on technical topics during Engine Discovery phases with prospective clients. You'll communicate Engine's current and future capabilities to diverse stakeholders, ensuring alignment between technical possibilities and business needs. A key focus is understanding target country banking regulations and defining necessary localisations. You'll collaborate with clients and System Integrator (SI) partners to design solutions, outlining the target architecture and integration landscape. This includes helping our partners design and build their integration environment (Integration & Orchestration Layer), identifying third-party dependencies, and documenting scope and roadmap decisions to guide subsequent delivery waves. Throughout, you'll leverage your knowledge of Engine's product capabilities to address client inquiries and bring in relevant Product Owners when specialized expertise is required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Must Have Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have Experience relating to retail or business banking, core banking, card processing or payments. Knowledge of cloud infrastructure and large-scale cloud applications Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Experience with AWS or GCP, Microservices, RESTful APIs, Java & PostgreSQL About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a 25 minute chat with one of our Talent Team: First interview (30/45/60 mins) - Phone. This stage will be made up of either 1 45 minute interview or 2 30 minute interviews with existing Engine team members. Second Architecture interview, including small presentation/system design (90 mins) Final interview (30 mins) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. If you're excited about working with us but aren't sure you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. We're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Location:London, Cardiff or Manchester Reporting to:Chief Control Officer Closing date: Friday 25th July, 12pm About Starling Bank At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling Bank colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. The Role We're seeking a forward-thinking and experienced risk and control professional to join us as Head of Frameworks, Governance, and Reporting. This is a management role within the First Line of Defence (1LoD) Chief Controls Office (CCO), responsible for managing and evolving our governance and reporting routines. You'll deliver high-quality reporting and insights to senior leadership, executive committees, and regulatory stakeholders. We're looking for a strategic thinker with excellent communication skills, a deep understanding of non-financial risk, and a proven track record in producing board-level reporting. You'll lead a high-performing team and ensure the integrity and quality of risk data, reporting, and frameworks across the bank. Key Responsibilities Include: Lead the production of impactful reporting to senior forums and governance committees, ensuring clear articulation of control performance, trends, and key themes across business areas. Monitor top and emerging risks in partnership with business stakeholders and ensure timely escalation and resolution through practical governance mechanisms. Oversee the issue and action management process, ensuring clear ownership, timely closure, and meaningful remediation of issues. Drive data quality and consistency in the Governance, Risk & Compliance (GRC) tool, enabling accurate real-time insights and decision-making. Lead, coach, and develop a high-performing team, fostering a culture of continuous improvement, innovation, and collaboration. Work closely with control owners, business and functional leads, and 2nd line partners to strengthen governance and control practices in day-to-day operations. Support delivery of strategic initiatives by embedding frameworks and governance models that enable agility and transparency. Essential Experience 7+ years' experience in control, governance, or reporting roles within the financial services industry. Strong track record of designing and delivering executive- and Board-level reporting that informs business action. Deep understanding of control frameworks and governance models and how they enable effective 1st line execution. Hands-on strong experience with GRC systems and leveraging them for insight and assurance. Proven leadership capability and stakeholder influence across functions and levels. Skills and Attributes Strategic thinker with excellent planning, problem-solving, and communication skills. Strong report writing and data visualisation skills - able to turn complexity into clear insight. Commercial mindset with a proactive, delivery-focused approach. Collaborative and resilient, with a passion for improving how things are done. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Bank, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling Bank that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7:30am-10pm Monday to Sunday. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.