Unily

A leading digital experience company in Greater London is seeking a proactive Demand Generation Manager to lead global campaigns and drive pipeline growth. The ideal candidate will have deep experience in demand generation, strong analytical skills, and the ability to influence cross-functional teams. This role offers a competitive salary, a hybrid work environment, and a variety of benefits including a generous holiday package and health coverage.

Professional Services Solutions Engineer About Unily Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose The Professional Services Solutions Engineer will serve as a technical expert and strategic advisor during the pre-sales process, specializing in designing and articulating complex Professional Services solutions for prospective and existing clients. Reporting to the Director, Solutions Engineering, this role will be responsible for leading technical discovery, architecting comprehensive solutions, and creating compelling proposals for complex, value-driven Professional Services engagements. The ideal candidate will combine deep technical expertise, advanced consultative skills, and strategic thinking to drive revenue growth while ensuring proposed solutions are technically sound and deliverable. Main Responsibilities Technical Sales Support Participate in the pre-sales process to provide technical expertise and Professional Services guidance Collaborate with Sales Team and Solutions Engineers to qualify opportunities and understand client requirements Support the development of technical presentations and demonstrations for prospective clients Address technical questions and concerns during client meetings and proposal discussions Articulate the value proposition of our Professional Services offerings from a business goal and technical perspective Contribute to RFP/RFI responses with detailed technical implementation approaches Solution Scoping & Design Lead technical discovery sessions with prospective clients to understand complex requirements Assess client technical requirements and professional services needs Design initial solution architectures and Professional Services approach Estimate level of effort and resource requirements for Professional Services projects Identify technical risks and dependencies in potential engagements Collaborate with Professional Services team to validate technical approaches Proposal Development Validate use of specific Professional Services SKUs/offerings Create custom statements of work for Professional Services engagements where necessary Develop detailed scope definitions that clearly outline deliverables and exclusions Collaborate with Sales on pricing strategies for PS proposals Define clear roles and responsibilities for both client and PS teams Document assumptions and prerequisites for successful PS engagements Create compelling technical narratives that differentiate our PS approach Client Relationship Building Establish trust and credibility with prospective clients through technical expertise Conduct discovery sessions to understand client requirements and objectives Present PS approaches to client stakeholders at various levels including C-level Address client concerns regarding feasibility and approach Support contract negotiations on Professional Services matters Facilitate smooth transition from sales to PS for won opportunities Knowledge Transfer & Delivery Alignment Document technical requirements and client expectations for delivery teams Conduct handoff meetings with PS teams for won opportunities Provide contextual information about client environment and requirements Remain available as a resource during initial phases of delivery Ensure alignment between sold scope and delivery approach Gather feedback from delivery teams to improve future scoping accuracy Analyze win/loss outcomes to identify improvement opportunities in pre-sales approach Track actual Professional Services effort versus estimates to improve scoping accuracy Stay current on product features, capabilities, and Professional Services best practices Contribute to the ongoing refinement and optimization of Professional Services SKUs, methodologies and tools Share knowledge and insights with the broader pre-sales and delivery organizations Identify patterns in client requirements to inform service offering development Stay current on industry trends, competitor offerings, and emerging market needs Develop competitive intelligence on Professional Services offerings, pricing models, and delivery approaches Analyze win/loss data to refine solution approaches and proposal strategies Identify market opportunities for new service offerings or solution packages Provide insights to Professional Services team and leadership on market dynamics and competitive positioning Requirements Experience 5+ years of experience in technical consulting, solution engineering, or related roles Proven track record in pre-sales or technical sales support for software solutions Experience with software implementation or other Professional Services projects and methodologies Background in solution design and scoping for enterprise implementations History of successful collaboration with sales teams on complex opportunities Experience creating technical content for proposals and client presentations Technical Skills Strong understanding of our software platform, features, and technical capabilities Knowledge of implementation methodologies and best practices Understanding of integration approaches and system interoperability Familiarity with cloud infrastructure and deployment models Ability to quickly assess technical environments and requirements Experience estimating Professional Services effort and complexity Sales & Business Skills Understanding of the sales cycle and opportunity qualification process Experience developing services proposals and statements of work Ability to translate technical capabilities into business value Skills in solution pricing and scope definition Understanding of services contracting and engagement models Experience supporting contract negotiations from a technical perspective Communication & Presentation Excellent verbal and written communication abilities Strong presentation skills for technical and business audiences Ability to explain complex technical concepts to non-technical stakeholders Experience leading discovery and scoping sessions with clients Skills in creating compelling technical narratives and proposals Confident and articulate in client-facing situations Problem-Solving & Analytical Skills Strong analytical thinking and problem-solving capabilities Ability to quickly understand client business problems and technical needs Experience designing solutions to address complex requirements Skills in risk assessment and mitigation planning Capacity to balance client needs with implementation feasibility Attention to detail in requirements gathering and solution design Additional Skills Self-motivated with ability to work independently Collaborative approach to working with sales and delivery teams Adaptability to changing requirements and priorities Strong time management and organizational abilities Business acumen and understanding of implementation economics Proactive and solution-oriented mindset Education & Certifications Bachelor's degree or commensurate experience preferred; degree in Computer Science, Information Technology, or related field a plus Technical certifications relevant to our platform or technologies Sales methodology training beneficial Travel Requirements Willingness to travel up to 20-40% (domestic and international) to support client engagements and sales activities Location Flexible with preference for major business hubs in North America (ET) We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product . click apply for full job details

Overview Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for an Enterprise Account Executive for our EMEA sales team. As an Enterprise Account Executive at Unily, you will report into the RVP Sales, EMEA and be pivotal in driving the sales strategy following a recent restructure. You will be responsible for new customer acquisition and the end to end sales cycle, from sales qualifying incoming leads through to contractual negotiations and close. Along with developing an outbound strategy for your named accounts, you will need to understand and assess customer needs and uniquely and expertly position our products and services to meet those requirements. This is a hybrid role requiring 2 days per week in our Chancery Lane office. You will also need to have the flexibility to travel on occasion for face-to-face presentations. Main Responsibilities Developing New Business for Unily Use business acumen to identify new customers through creative lead generation, using internal tools, social networks, Partners, proactive outreach, Unily and industry events. Leverage personal network where possible. Contribute and be proactive in the development and execution of UK lead generation programs in conjunction with internal Business Development Representatives and the marketing department. Participate in, and on occasion help to organise events, seminars, webinars and other marketing and PR related activities. Selling to Enterprise Clients Build and use knowledge of the Unily value proposition to position us as a critical business partner. Understand and effectively navigate the largest most complex enterprise businesses stakeholder landscape, engaging multiple departmental teams (HR, IT, Communications, EX), senior leaders and CXO's. Develop strategies to gain maximum exposure to CXO and other SLT stakeholders. Gain trusted advisor status, build exceptional reciprocal key stakeholder relationships. Ability to identify and address complexities of customers decision-making process and help guide customers through this journey based on previous experience. Identify supporters and detractors and appropriately address each. Understand different departments motivation factors and goals, addressing these accordingly with Unily capabilities, use cases and outcomes. Understand and exploit the customer buying process. Actively demonstrate detailed knowledge of the competition to proactively position Unily. Adopt a consultative, solution sales approach, supporting prospects with business case creation, stakeholder engagement, and business value assessments. Leverage the Unily Partner network to help secure more new business, and influence opportunities to maximise positive outcomes. Solution Knowledge Have a broad and deep understanding of all Unily capabilities and be able to effectively articulate the business value in ways that resonate with the customer. Effectively map Unily capabilities to Customer goals and objectives. Able to collaborate with Unily subject matter experts in ways that best serve the customer. Communication Actively investigate client needs through effective direct engagement. Deliver clear and concise presentations with enthusiasm and passion that demonstrate differentiation and knowledge of our products and services. Gain agreement on actionable next steps advancing a sale. Assist and lead on the generation of relevant documentation including responding to RFX's, creating commercial proposals, business case creation, presentation assets, Service and License Agreements. Negotiation Detailed understanding of gives and gets, levers that can be used when negotiating. Detailed knowledge of Unily commercial make up. Remain professional under pressure and demonstrates responsible decision making. Diffuse conflict in ways that create additional value and lead to new opportunities. Understands roles of all parties in a negotiation and anticipates their perspectives. Understands the roles of all parties involved in a negotiation and their tactics, vision, motivation, sensitivities and intentions. Building Internal Relationships Build strong and effective relationships and collaborate with peers, managers and co-workers across Unily. Openly communicate and provide timely feedback and share ideas with the team. Achieving agreed Quarterly and Annual Revenue targets Maintain accurate and up-to-date forecasts. Regularly communicate updates including material changes to forecast. Drive for results and focus energy on high value and profitable opportunities. Utilise Salesforce platform to track all pertinent information related to the opportunity. Requirements Minimum of 5 years or more of proven SaaS sales success preferable selling a comparable product such as Content Management, Intranet or Collaboration solutions. Proven experience in selling to FTSE 100 or and Fortune 500 companies Ideally sold to senior stakeholders such as Chief Communications, Corporate Affairs, CHRO and or CIO Persona's Knowledge of sales practice, strategy, tactics, tools in development of the value proposition. Proven track record of building customer relationships and managing key stakeholders. Ability to clearly and effectively communicate with business, technical and C-level executives. Strong verbal skills with the need for occasional public speaking to large groups. Internal Communications and Employee Engagement Solutions background would be ideal. Customer obsessed, with a commitment to doing right by our clients. We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here

A leading digital transformation company is seeking an Enterprise Account Executive to join their EMEA sales team in Greater London. In this hybrid role, you will drive sales strategy, acquire new customers, and manage the sales cycle. Ideal candidates will have at least 5 years of SaaS sales experience, preferably in the intranet or collaboration solutions sector. Unily offers a supportive team culture, flexibility, and a suite of comprehensive benefits.

A leading technology company in Greater London seeks a Professional Services Enterprise Architect to lead complex client engagements. You will act as a visionary in technical architecture, drive innovation, and provide strategic guidance to senior stakeholders. The ideal candidate has extensive experience in technical consulting and is well-versed in cloud architectures and enterprise integration. This role offers a hybrid work environment and a suite of benefits like bonus, training, and commitment to sustainability.

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2025 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Professional Services Enterprise Architect. The Professional Services Enterprise Architect will serve as a technical authority and visionary for our most strategic and complex client engagements across global regions. Reporting to the Head of Technical Delivery, this role will act as a subject matter expert (SME) in defining system architecture best practices, establishing technical standards, and driving innovation across the entire Professional Services team. The Enterprise Architect will be client-facing and help to find solutions to complex technical challenges, help influence Unily product strategy based on customer feedback and Professional Services delivery, and serve as a trusted advisor to senior-level client stakeholders. The ideal candidate will combine technical mastery, strategic insight, and thought leadership to shape the future of our technical delivery and overall solution. Main Responsibilities Technical Visionary & Strategic Leadership Define technical direction for the Professional Services team and acts as the intermediary between the client, Professional Services and Product team Lead the resolution of unprecedented technical challenges that require innovative approaches Shape technical strategy for complex, mission critical client engagements Lead the adoption of industry standard technical architecture approaches Influence long term product roadmap and technical capabilities based on market trends and client needs Develop strategies and architecture for secure and efficient mobile application distribution, including app stores (Apple App Store Connect, Google Play Console) and internal enterprise distribution channels, involving Mobile Device Management (MDM) and Mobile Access Management (MAM) solutions Formulate configuration for integrating with third party identity providers using industry standard authentication frameworks including OAuth, OIDC and SAML Deliver large scale push and pull integrations using REST API best practices ensuring scalability and data integrity at the core, while optimizing performance and maintaining robust security standards Senior Level Technical Advisory Lead system architecture governance for the most complex and high risk client engagements Provide authoritative guidance on technical feasibility for transformational client initiatives Navigate complex political and technical landscapes in enterprise client environments Drive consensus on technical strategy among diverse stakeholder groups Represent the company's technical expertise at the highest levels of client organizations Establish standards of system architecture, principles, and governance frameworks that can be leveraged by clients, Professional Services, and Product Create advanced technical methodologies that become organizational standards Develop sophisticated reference architectures for complex technical delivery scenarios Define technical quality standards and assessment criteria for the delivery of technical configurations Lead the evolution of solution design approaches to address emerging challenges Establish advanced patterns for security, scalability, and interoperability Organizational Capability Building Serve as the technical advisor for Professional services and the product development teams Build and lead internal communities of practice focused on technical excellence and innovation Design and deliver advanced technical training and knowledge transfer programs Foster a culture of continuous learning and technical exploration Thought Leadership & Industry Influence Represent the company as a technical thought leader at major industry events and conferences Author authoritative internal whitepapers, technical publications, and thought leadership content Build relationships with industry analysts and technology partners Participate in industry standards bodies and technical communities Influence the direction of relevant technologies and platforms Identify emerging technologies and approaches with strategic potential Cross Functional Strategic Collaboration Partner with Product Strategy on long term technical vision and capabilities Collaborate with Sales and Pre Sales on strategic opportunities and complex proposals Engage with Marketing on technical positioning and thought leadership initiatives Advises senior leadership on technical trends and strategic implications Serve as a bridge between client technical vision and internal product development Requirements Experience 8+ years of experience in technical consulting, senior solution architecture, or related roles 5+ years of history of architecting and delivering enterprise scale solutions Proven track record of solving the most complex technical challenges Experience delivering complex technical configuration to external customers History of technical mentorship and developing architectural talent Background in establishing technical standards and methodologies Technical Mastery Authoritative knowledge of cloud architectures, platforms, and services Deep expertise in enterprise integration patterns and approaches Comprehensive understanding of security models, compliance requirements, and risk management Expert knowledge of identity management, authentication frameworks, and access control Mastery of data architecture, migration strategies, and information governance Advanced understanding of scalability, performance optimization, and reliability engineering Insight into emerging technologies and their potential applications Extensive knowledge on Mobile Device Management (MDM) and Mobile Access Management (MAM) delivery for internal and external stakeholders Strategic & Consultative Excellence Exceptional ability to connect technical architecture to business outcomes Sophisticated approach to technical decision making in complex environments Mastery of architectural frameworks and design methodologies Ability to navigate ambiguity and devise solutions for unprecedented scenarios Strategic vision that anticipates future technical needs and trends Capacity to balance theoretical ideals with practical delivery realities Influence Demonstrated ability to influence through vision and expertise Experience guiding technical decisions at all levels History of successful stakeholder management in complex environments Proven success in driving adoption of technical standards and practices Advanced Communication Exceptional communication skills at non technical and technical levels Ability to articulate complex technical concepts with clarity and precision Advanced presentation and facilitation capabilities for diverse audiences Experience communicating technical vision in compelling and accessible ways Skill in building consensus among stakeholders with competing priorities Sophisticated technical writing abilities for various audiences and purposes Additional Capabilities Visionary thinking that extends beyond current technical boundaries Business acumen that connects technology decisions to organizational outcomes Intellectual curiosity and commitment to continuous learning Professional presence and credibility at executive level Resilience and adaptability in challenging technical environments Global perspective on technical trends and regional differences Education & Certifications Bachelor's degree or commensurate experience required; Master's degree in Computer Science, Engineering, or related field preferred Expert level technical certifications in relevant platforms and technologies Advanced architecture certifications and credentials such as TOGAF or similar Evidence of continuous professional development and specialized training Travel Requirements Willingness to travel up to 20% (domestic and international) to support client engagements LM1 A2 Flexibility to occasionally work outside standard hours to accommodate different time zones Location Flexible with preference for major business hubs in Europe (GMT/CET) We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story . click apply for full job details

A leading technology firm in Guildford is seeking a Professional Services Enterprise Architect who will act as a technical visionary for complex client engagements. This role encompasses defining system architecture best practices, driving innovation across teams, and influencing product strategy based on client needs. Ideal candidates should possess over 8 years of experience and a robust knowledge of cloud architectures and enterprise-scale solutions, along with exceptional communication skills.

A leading digital workplace provider is seeking a Tech Lead to drive software development and mentor engineers. The role emphasizes collaboration and strategic technical leadership in a hybrid environment. Ideal candidates will have strong software engineering skills, experience with Microsoft .NET, Azure, and a passion for high-quality software. This position offers competitive benefits and a commitment to work-life balance.

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 GartnerMagic Quadrantfor Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for an Enterprise Account Executive for our EMEA sales team. As an Enterprise Account Executive at Unily, youwill report into the RVP Sales, EMEA and be pivotal in driving the sales strategy following a recent restructure. Youwill be responsible for new customer acquisition and the end to end sales cycle, from sales qualifying incoming leads through to contractual negotiations and close. Along with developing an outbound strategy for your named accounts, you will need to understand and assess customer needs and uniquely and expertly position our products and services to meet those requirements. This is a hybrid role requiring 2 days per week in our Chancery Lane office. You will also need to have the flexibility to travel on occasion for face-to-face presentations. Main Responsibilities Developing New Business for Unily Use business acumen to identify new customers through creative lead generation, using internal tools, social networks, Partners, proactive outreach, Unily and industry events. Leverage personal network where possible. Contribute and be proactive in the development and execution of UK lead generation programs in conjunction with internal Business Development Representatives and the marketing department. Participate in, and on occasion help to organise events, seminars, webinars and other marketing and PR related activities. Selling to Enterprise Clients Build and use knowledge of the Unily value proposition to position us as a critical business partner. Understand and effectively navigate the largest most complex enterprise businesses stakeholder landscape, engaging multiple departmental teams (HR, IT, Communications, EX), senior leaders and CXO's. Develop strategies to gain maximum exposure to CXO and other SLT stakeholders. Gain trusted advisor status, build exceptional reciprocal key stakeholder relationships. Ability to identify and address complexities of customers decision-making process and help guide customers through this journey based on previous experience. Identify supporters and detractors and appropriately address each. Understand different departments motivation factors and goals, addressing these accordingly with Unily capabilities, use cases and outcomes. Understand and exploit the customer buying process. Actively demonstrate detailed knowledge of the competition to proactively position Unily. Adopt a consultative, solution sales approach, supporting prospects with business case creation, stakeholder engagement, and business value assessments. Leverage the Unily Partner network to help secure more new business, and influence opportunities to maximise positive outcomes. Solution Knowledge Have a broad and deep understanding of all Unily capabilities and be able to effectively articulate the business value in ways that resonate with the customer. Effectively map Unily capabilities to Customer goals and objectives. Able to collaborate with Unily subject matter experts in ways that best serve the customer. Communication Actively investigate client needs through effective direct engagement. Deliver clear and concise presentations with enthusiasm and passion that demonstrate differentiation and knowledge of our products and services. Gain agreement on actionable next steps advancing a sale. Assist and lead on the generation of relevant documentation including responding to RFX's, creating commercial proposals, business case creation, presentation assets, Service and License Agreements. Negotiation Detailed understanding of gives and gets, levers that can be used when negotiating. Detailed knowledge of Unily commercial make up. Remain professional under pressure and demonstrates responsible decision making. Diffuse conflict in ways that create additional value and lead to new opportunities. Understands roles of all parties in a negotiation and anticipates their perspectives. Understands the roles of all parties involved in a negotiation and their tactics, vision, motivation, sensitivities and intentions. Building Internal Relationships Build strong and effective relationships and collaborate with peers, managers and co-workers across Unily. Openly communicate and provide timely feedback and share ideas with the team. Achieving agreed Quarterly and Annual Revenue targets Maintain accurate and up-to-date forecasts. Regularly communicate updates including material changes to forecast. Drive for results and focus energy on high value and profitable opportunities. Utilise Salesforce platform to track all pertinent information related to the opportunity. Requirements Minimum of 5 years or more of proven SaaS sales success preferable selling a comparable product such as Content Management, Intranet or Collaboration solutions. Proven experience in selling to FTSE 100 or and Fortune 500 companies Ideally sold to senior stakeholders such as Chief Communications, Corporate Affairs, CHRO and or CIO Persona's Knowledge of sales practice, strategy, tactics, tools in development of the value proposition. Proven track record of building customer relationships and managing key stakeholders. Ability to clearly and effectively communicate with business, technical and C-level executives. Strong verbal skills with the need for occasional public speaking to large groups. Internal Communications and Employee Engagement Solutions background would be ideal. Customer obsessed, with a commitment to doing right by our clients. We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 GartnerMagic Quadrantfor Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for an Application Security Manager. This role is responsible for building and executing a comprehensive application security programme that combines strategic oversight with hands-on technical execution. The Application Security Manager ensures that security is embedded throughout the software development lifecycle (SDLC), enabling Unily to deliver secure products at speed. The Application Security Manager will define and enforce secure development policies and practices, establish privacy by design principles, and mange the risk and escalation process. They will actively engage in technical assurance activities such as threat modelling, application testing, dependency analysis, cloud and container security assessments and CI/CD pipeline hardening. The role will act as both a strategic partner to leadership and a trusted advisor to engineering teams, being a customer facing point of contact when required. Main Responsibilities Define and maintain secure development policies and privacy by design requirements Own the risk acceptance and escalation process, maintaining the risk register Develop and measure the application security strategy levering frameworks such as OWASP SAMM Support RFPs and sales responses on application security matters Lead and coordinate external penetration testing engagements and remediation follow up Drive risk-based prioritisation, assigning and validating CVSS scores Deliver and manager secure development training programs Conduct and facilitate threat modelling and architecture and design security reviews Perform or coordinate application security testing Generate and manage software bills of materials (SBOMs) to manage supply chain risks Ensure build verification and oversee IaC and container/Kubernetes scanning within pipelines Provide guidance on secure cloud-native architectures Evaluate and apply security testing tools and techniques (e.g. Burpsuite, fuzzing, IaC scanners, Static Analysers) Contribute to security metrics, reports and dashboards Collaborate with engineering, operations and product teams to embed security best practices throughout the whole SDLC Requirements Proven experience in application security Strong knowledge of secure software development practices, DevSecOps and CI/CD security integration Hands on experience with application security testing tools and techniques (e.g. SAST, DAST, Dependency checkers, IaC scanners, secret detection, container security tools) Understanding of threat modelling, architecture and design reviews and offensive security principles Familiarity with compliance and regulatory frameworks Experience with risk acceptance processes, CVSS scoring and vulnerability management Experience managing external penetration testing vendors Familiarity with SBOMs and software supply chain security Strong background in cloud and container security Ability to communicate with technical and non-technical stakeholders Knowledge of data privacy regulations and GDPR, and how they intersect with application security Certifications such as CISSP, CSSLP, OSWE, OSCP or equivalents Degree in computer science, cyber security, related fields or equivalent experience We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here View Unily's USA Careers Privacy Notice here

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2025 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Professional Services Enterprise Architect. The Professional Services Enterprise Architect will serve as a technical authority and visionary for our most strategic and complex client engagements across global regions. Reporting to the Head of Technical Delivery, this role will act as a subject matter expert (SME) in defining system architecture best practices, establishing technical standards, and driving innovation across the entire Professional Services team. The Enterprise Architect will be client-facing and help to find solutions to complex technical challenges, help influence Unily product strategy based on customer feedback and Professional Services delivery, and serve as a trusted advisor to senior-level client stakeholders. The ideal candidate will combine technical mastery, strategic insight, and thought leadership to shape the future of our technical delivery and overall solution. Main Responsibilities Technical Visionary & Strategic Leadership Define technical direction for the Professional Services team and acts as the intermediary between the client, Professional Services and Product team Lead the resolution of unprecedented technical challenges that require innovative approaches Shape technical strategy for complex, mission critical client engagements Lead the adoption of industry standard technical architecture approaches Influence long term product roadmap and technical capabilities based on market trends and client needs Develop strategies and architecture for secure and efficient mobile application distribution, including app stores (Apple App Store Connect, Google Play Console) and internal enterprise distribution channels, involving Mobile Device Management (MDM) and Mobile Access Management (MAM) solutions Formulate configuration for integrating with third party identity providers using industry standard authentication frameworks including OAuth, OIDC and SAML Deliver large scale push and pull integrations using REST API best practices ensuring scalability and data integrity at the core, while optimizing performance and maintaining robust security standards Senior Level Technical Advisory Lead system architecture governance for the most complex and high risk client engagements Provide authoritative guidance on technical feasibility for transformational client initiatives Navigate complex political and technical landscapes in enterprise client environments Drive consensus on technical strategy among diverse stakeholder groups Represent the company's technical expertise at the highest levels of client organizations Establish standards of system architecture, principles, and governance frameworks that can be leveraged by clients, Professional Services, and Product Create advanced technical methodologies that become organizational standards Develop sophisticated reference architectures for complex technical delivery scenarios Define technical quality standards and assessment criteria for the delivery of technical configurations Lead the evolution of solution design approaches to address emerging challenges Establish advanced patterns for security, scalability, and interoperability Organizational Capability Building Serve as the technical advisor for Professional services and the product development teams Build and lead internal communities of practice focused on technical excellence and innovation Design and deliver advanced technical training and knowledge transfer programs Foster a culture of continuous learning and technical exploration Thought Leadership & Industry Influence Represent the company as a technical thought leader at major industry events and conferences Author authoritative internal whitepapers, technical publications, and thought leadership content Build relationships with industry analysts and technology partners Participate in industry standards bodies and technical communities Influence the direction of relevant technologies and platforms Identify emerging technologies and approaches with strategic potential Cross Functional Strategic Collaboration Partner with Product Strategy on long term technical vision and capabilities Collaborate with Sales and Pre Sales on strategic opportunities and complex proposals Engage with Marketing on technical positioning and thought leadership initiatives Advises senior leadership on technical trends and strategic implications Serve as a bridge between client technical vision and internal product development Requirements Experience 8+ years of experience in technical consulting, senior solution architecture, or related roles 5+ years of history of architecting and delivering enterprise scale solutions Proven track record of solving the most complex technical challenges Experience delivering complex technical configuration to external customers History of technical mentorship and developing architectural talent Background in establishing technical standards and methodologies Technical Mastery Authoritative knowledge of cloud architectures, platforms, and services Deep expertise in enterprise integration patterns and approaches Comprehensive understanding of security models, compliance requirements, and risk management Expert knowledge of identity management, authentication frameworks, and access control Mastery of data architecture, migration strategies, and information governance Advanced understanding of scalability, performance optimization, and reliability engineering Insight into emerging technologies and their potential applications Extensive knowledge on Mobile Device Management (MDM) and Mobile Access Management (MAM) delivery for internal and external stakeholders Strategic & Consultative Excellence Exceptional ability to connect technical architecture to business outcomes Sophisticated approach to technical decision making in complex environments Mastery of architectural frameworks and design methodologies Ability to navigate ambiguity and devise solutions for unprecedented scenarios Strategic vision that anticipates future technical needs and trends Capacity to balance theoretical ideals with practical delivery realities Influence Demonstrated ability to influence through vision and expertise Experience guiding technical decisions at all levels History of successful stakeholder management in complex environments Proven success in driving adoption of technical standards and practices Advanced Communication Exceptional communication skills at non technical and technical levels Ability to articulate complex technical concepts with clarity and precision Advanced presentation and facilitation capabilities for diverse audiences Experience communicating technical vision in compelling and accessible ways Skill in building consensus among stakeholders with competing priorities Sophisticated technical writing abilities for various audiences and purposes Additional Capabilities Visionary thinking that extends beyond current technical boundaries Business acumen that connects technology decisions to organizational outcomes Intellectual curiosity and commitment to continuous learning Professional presence and credibility at executive level Resilience and adaptability in challenging technical environments Global perspective on technical trends and regional differences Education & Certifications Bachelor's degree or commensurate experience required; Master's degree in Computer Science, Engineering, or related field preferred Expert level technical certifications in relevant platforms and technologies Advanced architecture certifications and credentials such as TOGAF or similar Evidence of continuous professional development and specialized training Travel Requirements Willingness to travel up to 20% (domestic and international) to support client engagements LM1 A2 Flexibility to occasionally work outside standard hours to accommodate different time zones Location Flexible with preference for major business hubs in Europe (GMT/CET) We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story . click apply for full job details

A leading technology enterprise in Greater London seeks an experienced Senior Customer Success Manager to enhance client engagement and product adoption. In this role, you will manage a substantial portfolio, ensuring customer satisfaction and retention through strategic partnerships. Ideal candidates will have over 5 years of relevant experience, proficiency in German, and a strong understanding of SaaS environments. The company promotes a hybrid work culture with a vibrant team and a suite of attractive benefits.

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine succes s Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirement s Use analytics data and other measurement tools to understand where usage of the product can be approved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolutio n Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience Centrated Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose The Customer Success Manager partners with our midmarket customer portfolio to ensure value realization and product adoption, while leveraging scaled and programmatic approaches to deliver efficient, impactful experiences. Positioned between high touch CSMs and digital success models, this role blends proactive engagement with operational efficiency - driving adoption, mitigating risks, and identifying opportunities for growth through a mix of 1 to 1 and 1 to many activities. Main Responsibilities Reporting to the Manager of Customer Success for our Mid Market segment, our Customer Success Managers (CSMs) play a pivotal role in shaping and advancing the mid market customer experience within our global Customer Success organization. This role combines direct customer partnership with scalable engagement, ensuring customers achieve measurable outcomes while supporting operational efficiency. The CSM works closely with Customer Success, Operations, Community, and cross functional teams to deliver a consistent and durable customer journey. Key activities include: Conduct semi regular business reviews to assess ROI, adoption progress, and evolving customer objectives. Deliver proactive engagement through scalable methods, including group sessions (e.g., "Ask Me Anything" hours), webinars, and digital resources. Leverage health alerts, survey results, and usage data to identify risks or opportunities and take timely action. Provide product guidance by leveraging both technical expertise and business acumen to help customers achieve their desired outcomes. Partner with customers in 1 to 1 and 1 to many activities to establish measurable goals and KPIs that demonstrate value realization and business impact. Maintain accurate customer data (contacts, activities, health metrics) within Planhat and related systems to support operational excellence. Collaborate cross functionally with Sales, Product, Support, and Success Operations teams to address customer needs and resolve issues promptly. Contribute to the development of playbooks, processes, and innovation initiatives that improve the customer journey at scale. Requirements / Knowledge, Skills, and Experience Customer first mindset with the ability to balance strategic relationship building and efficient, programmatic engagement. Curiosity and eagerness to develop deep product knowledge. Strong problem solving orientation, with the ability to connect activities to the "why" behind customer needs. Collaborative team player who can also work autonomously and transparently to achieve shared objectives. Excellent communication and listening skills; able to adapt style across stakeholders and formats (virtual, in person, written). Comfortable analyzing data and translating insights into actionable recommendations. Proficiency with Planhat (or similar CS platforms) and a strong appreciation for data quality and integrity. Highly organized and detail oriented, willing to "roll up your sleeves" to support operational objectives. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product We are very proud of our ever evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9 5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces When you need to be in the office we want it to be like being at home. We have a well stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here

A prominent tech company in Guildford is seeking a Senior Customer Success Manager to lead customer relationships and ensure value realization of its Employee Experience platform. The ideal candidate will have at least 5 years of experience in a customer success or account management role, with proficiency in German preferred. The position offers a dynamic work environment and attractive benefits, including a generous salary and hybrid working options.

A leading software company in Greater London is seeking a Customer Success Manager to manage its midmarket customer portfolio. The role requires driving product adoption, conducting business reviews, and collaborating with cross-functional teams to enhance customer experiences. Ideal candidates should have a customer-first mindset and strong problem-solving skills. The position offers a generous salary and a flexible hybrid working model.