About Us At Chapter 2, we're not just scaling businesses-we're reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting edge technology, we've redefined the traditional RPO model, delivering faster, smarter, and more cost effective solutions that exceed expectations. As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fueling our momentum with honesty, collaboration, and a shared vision. We are relentless in our pursuit of excellence, embedding world class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn't just about recruitment-it's about building long term success for our clients. We are loyal to our clients, to our vision, and most importantly, to each other-because we know that true success is built together. Chapter 2 - A scalable talent solution. For more information, please watch the Chapter 2 Evolution The Role Sector: Pharmaceuticals / Healthcare Reports to: C Suite / Executive Leadership Team Line management / Direct Reports: Clinical & Operational teams (please see below) Type of role: Permanent Location: London Office expectation: The successful candidate is expected to be in the office 4 days a week, with working from home on a Thursday, please note this is essential. Please note for the first 4 weeks of onboarding, the successful candidate will need to be on site every day. Working days and hours: Monday to Friday, the client is happy for candidates to work 8.00am to 5pm or 9.00am to 6pm with 30 minutes lunch per day (8 hours per day, 40 hours per week) Salary range: This is negotiable depending on skill, experience and qualifications Benefits 27 days annual leave Birthday leave Private Medical Insurance Gym discounts Cycle to work scheme Fantastic modern office environment with amenities Strong leadership and support team Key Responsibilities Governance, Compliance & CQC Leadership (25%) Provide senior leadership in ensuring full compliance with CQC, GMC, GPhC, MHRA, GDPR, controlled drug and safeguarding requirements. Lead preparation for, and responses to, CQC inspections, complaints, enquiries and regulatory reviews. Partner with engineering/product teams to ensure digital platforms, telehealth systems, and patient facing technologies meet regulatory standards. Operational Oversight & KPI Monitoring (20%) Own delivery of key operational and patient outcome KPIs (e.g. onboarding timelines, prescribing volumes, patient satisfaction, active patient counts). Regularly report operational and patient performance directly to the C suite. Team Leadership - Clinical & Operational (20%) Lead and manage consultants (GMC registered Specialists and Independent Prescribing Pharmacists). Line manage the Patient Experience Manager and Governance Lead, ensuring alignment across patient services, prescribing teams, and pharmacy functions. Foster collaboration between operational and clinical teams to deliver seamless patient care. Policy, Pathway & Systems Development (15%) Oversee implementation and continuous improvement of policies, SOPs, and patient pathways. Design and embed operational systems that enable safe, effective, and scalable service delivery. Anticipate evolving patient needs and regulatory shifts, adapting models of care accordingly. Incident & Complaint Oversight (10%) Maintain executive-level oversight of patient incidents, complaints, and adverse events. Ensure transparent, timely investigations with learnings embedded into practice. Stakeholder Engagement & Partnership Management (5%) Represent the clinic with regulators, partners, and professional bodies. Act as a senior point of contact for service users and key external stakeholders. Strategic Delivery & Innovation (5%) Partner with the C suite to deliver the organization's strategic care model. Champion innovation in patient experience, clinical pathways, and digital health solutions. Knowledge, Skills, Training and Experience Essential Proven experience as a CQC Registered Manager or direct leadership of CQC inspections. Track record of operational leadership across clinical and patient facing teams. In depth knowledge of UK healthcare legislation (Health and Social Care Act 2008, CQC standards, GMC and GPhC regulations, GDPR, controlled substances regulation). Strong leadership, system design, and performance improvement skills. Ability to influence at executive and board level. Desirable Worked for a start up and or scale up health organization Experience in medical cannabis, digital health, or telemedicine. Knowledge of patient access schemes and private prescribing. Experience leading digital transformation in clinical services.
Dec 16, 2025
Full time
About Us At Chapter 2, we're not just scaling businesses-we're reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting edge technology, we've redefined the traditional RPO model, delivering faster, smarter, and more cost effective solutions that exceed expectations. As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fueling our momentum with honesty, collaboration, and a shared vision. We are relentless in our pursuit of excellence, embedding world class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn't just about recruitment-it's about building long term success for our clients. We are loyal to our clients, to our vision, and most importantly, to each other-because we know that true success is built together. Chapter 2 - A scalable talent solution. For more information, please watch the Chapter 2 Evolution The Role Sector: Pharmaceuticals / Healthcare Reports to: C Suite / Executive Leadership Team Line management / Direct Reports: Clinical & Operational teams (please see below) Type of role: Permanent Location: London Office expectation: The successful candidate is expected to be in the office 4 days a week, with working from home on a Thursday, please note this is essential. Please note for the first 4 weeks of onboarding, the successful candidate will need to be on site every day. Working days and hours: Monday to Friday, the client is happy for candidates to work 8.00am to 5pm or 9.00am to 6pm with 30 minutes lunch per day (8 hours per day, 40 hours per week) Salary range: This is negotiable depending on skill, experience and qualifications Benefits 27 days annual leave Birthday leave Private Medical Insurance Gym discounts Cycle to work scheme Fantastic modern office environment with amenities Strong leadership and support team Key Responsibilities Governance, Compliance & CQC Leadership (25%) Provide senior leadership in ensuring full compliance with CQC, GMC, GPhC, MHRA, GDPR, controlled drug and safeguarding requirements. Lead preparation for, and responses to, CQC inspections, complaints, enquiries and regulatory reviews. Partner with engineering/product teams to ensure digital platforms, telehealth systems, and patient facing technologies meet regulatory standards. Operational Oversight & KPI Monitoring (20%) Own delivery of key operational and patient outcome KPIs (e.g. onboarding timelines, prescribing volumes, patient satisfaction, active patient counts). Regularly report operational and patient performance directly to the C suite. Team Leadership - Clinical & Operational (20%) Lead and manage consultants (GMC registered Specialists and Independent Prescribing Pharmacists). Line manage the Patient Experience Manager and Governance Lead, ensuring alignment across patient services, prescribing teams, and pharmacy functions. Foster collaboration between operational and clinical teams to deliver seamless patient care. Policy, Pathway & Systems Development (15%) Oversee implementation and continuous improvement of policies, SOPs, and patient pathways. Design and embed operational systems that enable safe, effective, and scalable service delivery. Anticipate evolving patient needs and regulatory shifts, adapting models of care accordingly. Incident & Complaint Oversight (10%) Maintain executive-level oversight of patient incidents, complaints, and adverse events. Ensure transparent, timely investigations with learnings embedded into practice. Stakeholder Engagement & Partnership Management (5%) Represent the clinic with regulators, partners, and professional bodies. Act as a senior point of contact for service users and key external stakeholders. Strategic Delivery & Innovation (5%) Partner with the C suite to deliver the organization's strategic care model. Champion innovation in patient experience, clinical pathways, and digital health solutions. Knowledge, Skills, Training and Experience Essential Proven experience as a CQC Registered Manager or direct leadership of CQC inspections. Track record of operational leadership across clinical and patient facing teams. In depth knowledge of UK healthcare legislation (Health and Social Care Act 2008, CQC standards, GMC and GPhC regulations, GDPR, controlled substances regulation). Strong leadership, system design, and performance improvement skills. Ability to influence at executive and board level. Desirable Worked for a start up and or scale up health organization Experience in medical cannabis, digital health, or telemedicine. Knowledge of patient access schemes and private prescribing. Experience leading digital transformation in clinical services.
A growing healthcare organization is seeking a CQC Registered Manager to lead compliance with healthcare regulations and oversee clinical operations. The role requires strong leadership skills and experience in managing patient-focused teams. Candidates will need proven experience in the UK healthcare system and the ability to collaborate with executive leadership. This position offers a permanent contract with a competitive salary, annual leave, and additional benefits.
Dec 16, 2025
Full time
A growing healthcare organization is seeking a CQC Registered Manager to lead compliance with healthcare regulations and oversee clinical operations. The role requires strong leadership skills and experience in managing patient-focused teams. Candidates will need proven experience in the UK healthcare system and the ability to collaborate with executive leadership. This position offers a permanent contract with a competitive salary, annual leave, and additional benefits.
An innovative holding company in Greater London is seeking a Head of Social Impact to design and lead a strategy integrating social impact into its business model. The ideal candidate will have over 8 years of experience in leading impactful programs within media or consumer brands, driving measurable change through partnerships and community engagement. This role offers the opportunity to create significant positive effects for underrepresented communities.
Dec 16, 2025
Full time
An innovative holding company in Greater London is seeking a Head of Social Impact to design and lead a strategy integrating social impact into its business model. The ideal candidate will have over 8 years of experience in leading impactful programs within media or consumer brands, driving measurable change through partnerships and community engagement. This role offers the opportunity to create significant positive effects for underrepresented communities.
A prominent operational management firm is seeking an experienced operations manager to oversee the day-to-day functioning of its headquarters in Shoreditch, London. The role involves leading facilities management, ensuring compliance with health and safety regulations, and managing vendor relationships. Candidates should have robust experience in office management, project management, and budget oversight. This position allows for significant impact within a dynamic, founder-led environment.
Dec 16, 2025
Full time
A prominent operational management firm is seeking an experienced operations manager to oversee the day-to-day functioning of its headquarters in Shoreditch, London. The role involves leading facilities management, ensuring compliance with health and safety regulations, and managing vendor relationships. Candidates should have robust experience in office management, project management, and budget oversight. This position allows for significant impact within a dynamic, founder-led environment.
Location: Shoreditch, London (5 days per week in office) Reports to: Chief of Staff / COO of the Private Office Key Stakeholders: Founder, Cuite of the Private Office, Tenants, Building Management, Landlord, Head of Happiness, Office Manager Set the Operational Standard for HQ This role is responsible for running the day-to-day operations of Steven Bartlett's flagship headquarters, home to multiple businesses including FlightStory and Perfect Ted. You will oversee every element of how the building functions; from facilities, security and supplier performance to budget oversight, tenant coordination and major fit-out projects. Working closely with the Founder's Private Office, tenant teams and building management, you will ensure the HQ runs as a secure, compliant and high-functioning workspace. This includes managing vendors, leading building-wide systems and processes, tracking regulatory obligations, delivering capital works and driving building monetisation through studio and event hire. This is a hands-on leadership role for someone who thrives on precision, structure and ownership. If you're excited by the opportunity to shape the physical infrastructure and operational engine of one of the UK's most dynamic founder-led companies, this role offers real scope to make an impact. Key Responsibilities HQ Experience Establish and maintain a professional, high-functioning global headquarters that reflects the Founder's standards and supports daily operations across multiple businesses Oversee the front-of-house environment, ensuring seamless management of reception, guest check-in, post and courier handling, intercoms and security in collaboration with tenant teams Set and enforce workplace standards for cleanliness, presentation, access control and shared space usage across the building Coordinate with internal and external teams to ensure that the HQ delivers an efficient, consistent and high quality experience for all staff, visitors and partners Lead on day-to-day issue resolution related to building services, escalating or resolving requests swiftly to minimise disruption across all areas of the site Facilities and Building Operations Act as the day-to-day operational lead for the Flight HQ building, managing all facilities, services and shared infrastructure across the Private Office and tenants Serve as the key point of contact between the Private Office, FlightStory (Head of Happiness and Office Manager), Perfect Ted (Office Manager) and any additional desk renters or sub tenants Manage onboarding, license agreements and operational setup for new or temporary occupants, coordinating subleases and securing landlord consents as needed Oversee hard and soft services including cleaning, security, utilities, waste management, service charge reconciliation, business rates and supplier coordination Lead procurement and contract management for all building-related services, including performance tracking, renewals and resolution of any supplier issues Maintain all core building systems such as access control, CCTV, alarms, HVAC, IT and security infrastructure; ensure systems run safely and efficiently Implement and manage preventative maintenance schedules, CAFM systems and internal logging tools to track requests, SLAs and PPM compliance Support the production studio setup by maintaining infrastructure that meets all technical, security and health and safety standards Monitor compliance with all regulatory requirements (including H&S, GDPR and ICO) and keep accurate documentation for audits and inspections Provide regular performance updates and risk reports to leadership and continuously seek cost saving opportunities and operational improvements across the building Fit Out and Capital Projects Lead major infrastructure projects such as dismantling temporary studios, installing digital studio tech and building out gym, reception and front of house areas Coordinate external contractors, designers, AV and IT teams and internal stakeholders Ensure projects are delivered on, on budget and meet both functional and aesthetic standards Manage internal communications and approvals throughout the project lifecycle Budget Oversight and Project Delivery Own all facilities-related budgets including day-to-day operating costs and long-term capital investments Track spending, forecast future needs, identify savings and present clear reports to leadership Drive strategic cost reduction efforts and deliver commercial value across operations, for example through renegotiation of service charges or improved contracts Oversee all stages of procurement from supplier selection to monitoring delivery and performance Incubator and Event Management We run a venture incubator in our building, meaning we have founders and entrepreneurs pitching and working together in a shared workspace This role will need to manage the running of this, have the relevant legals and NDAs in place and help with collaboration across lots of stakeholders and moving parts Ensure all events comply with licensing, insurance, health and safety, access and security requirements Manage occupancy schedules and coordinate with tenants maximise building usage Who You Are An experienced operator with exposure to office management, facilities, capital projects and regulatory compliance Practical, proactive and highly organised and able to manage multiple workstreams with precision Strong working knowledge of building systems including HVAC, access control, CCTV, alarms and preventative maintenance Confident in managing relationships with landlords, suppliers, legal advisors and internal stakeholders Familiar with GDPR, ICO, H&S and cyber compliance and able to lead implementation, training and audits Tech savvy and confident using Google Workspace, Slack, CAFM systems, and AI platforms Able to produce clear reports using RAG ratings, KPIs and budget tracking to support decision-making Calm under pressure, solution oriented and energised by building structure in a fast paced, founder led environment The hiring process is managed by Chapter 2.
Dec 16, 2025
Full time
Location: Shoreditch, London (5 days per week in office) Reports to: Chief of Staff / COO of the Private Office Key Stakeholders: Founder, Cuite of the Private Office, Tenants, Building Management, Landlord, Head of Happiness, Office Manager Set the Operational Standard for HQ This role is responsible for running the day-to-day operations of Steven Bartlett's flagship headquarters, home to multiple businesses including FlightStory and Perfect Ted. You will oversee every element of how the building functions; from facilities, security and supplier performance to budget oversight, tenant coordination and major fit-out projects. Working closely with the Founder's Private Office, tenant teams and building management, you will ensure the HQ runs as a secure, compliant and high-functioning workspace. This includes managing vendors, leading building-wide systems and processes, tracking regulatory obligations, delivering capital works and driving building monetisation through studio and event hire. This is a hands-on leadership role for someone who thrives on precision, structure and ownership. If you're excited by the opportunity to shape the physical infrastructure and operational engine of one of the UK's most dynamic founder-led companies, this role offers real scope to make an impact. Key Responsibilities HQ Experience Establish and maintain a professional, high-functioning global headquarters that reflects the Founder's standards and supports daily operations across multiple businesses Oversee the front-of-house environment, ensuring seamless management of reception, guest check-in, post and courier handling, intercoms and security in collaboration with tenant teams Set and enforce workplace standards for cleanliness, presentation, access control and shared space usage across the building Coordinate with internal and external teams to ensure that the HQ delivers an efficient, consistent and high quality experience for all staff, visitors and partners Lead on day-to-day issue resolution related to building services, escalating or resolving requests swiftly to minimise disruption across all areas of the site Facilities and Building Operations Act as the day-to-day operational lead for the Flight HQ building, managing all facilities, services and shared infrastructure across the Private Office and tenants Serve as the key point of contact between the Private Office, FlightStory (Head of Happiness and Office Manager), Perfect Ted (Office Manager) and any additional desk renters or sub tenants Manage onboarding, license agreements and operational setup for new or temporary occupants, coordinating subleases and securing landlord consents as needed Oversee hard and soft services including cleaning, security, utilities, waste management, service charge reconciliation, business rates and supplier coordination Lead procurement and contract management for all building-related services, including performance tracking, renewals and resolution of any supplier issues Maintain all core building systems such as access control, CCTV, alarms, HVAC, IT and security infrastructure; ensure systems run safely and efficiently Implement and manage preventative maintenance schedules, CAFM systems and internal logging tools to track requests, SLAs and PPM compliance Support the production studio setup by maintaining infrastructure that meets all technical, security and health and safety standards Monitor compliance with all regulatory requirements (including H&S, GDPR and ICO) and keep accurate documentation for audits and inspections Provide regular performance updates and risk reports to leadership and continuously seek cost saving opportunities and operational improvements across the building Fit Out and Capital Projects Lead major infrastructure projects such as dismantling temporary studios, installing digital studio tech and building out gym, reception and front of house areas Coordinate external contractors, designers, AV and IT teams and internal stakeholders Ensure projects are delivered on, on budget and meet both functional and aesthetic standards Manage internal communications and approvals throughout the project lifecycle Budget Oversight and Project Delivery Own all facilities-related budgets including day-to-day operating costs and long-term capital investments Track spending, forecast future needs, identify savings and present clear reports to leadership Drive strategic cost reduction efforts and deliver commercial value across operations, for example through renegotiation of service charges or improved contracts Oversee all stages of procurement from supplier selection to monitoring delivery and performance Incubator and Event Management We run a venture incubator in our building, meaning we have founders and entrepreneurs pitching and working together in a shared workspace This role will need to manage the running of this, have the relevant legals and NDAs in place and help with collaboration across lots of stakeholders and moving parts Ensure all events comply with licensing, insurance, health and safety, access and security requirements Manage occupancy schedules and coordinate with tenants maximise building usage Who You Are An experienced operator with exposure to office management, facilities, capital projects and regulatory compliance Practical, proactive and highly organised and able to manage multiple workstreams with precision Strong working knowledge of building systems including HVAC, access control, CCTV, alarms and preventative maintenance Confident in managing relationships with landlords, suppliers, legal advisors and internal stakeholders Familiar with GDPR, ICO, H&S and cyber compliance and able to lead implementation, training and audits Tech savvy and confident using Google Workspace, Slack, CAFM systems, and AI platforms Able to produce clear reports using RAG ratings, KPIs and budget tracking to support decision-making Calm under pressure, solution oriented and energised by building structure in a fast paced, founder led environment The hiring process is managed by Chapter 2.
About is The Creator Company - a new kind of holding company built at the intersection of media, community, and entrepreneurship. We believe the world's most powerful forces for change are media, connection, and entrepreneurship, and that the next generation of global companies will be built by creators who can inspire and mobilise communities around a mission. Our purpose is to help today's highest potential creators and entrepreneurs build a healthier, happier humanity through the companies they create. We operate as a flywheel of three interconnected engines: Media - capturing attention, building trust, and distributing ideas to millions. Community - turning audiences into real world tribes through experiences, education, and connection. Investing - converting that trust and insight into long term equity value by backing or building the next generation of category defining businesses. But the most important part of our machine isn't technology, capital, or distribution - it's people. As Steven often says: "The meaning of 'a company' is simply a group of people, and hiring the right ones is the single most important thing you'll do." The Mission This role runs the most critical engine inside : talent. We are building one of the most ambitious creator entrepreneur ecosystems in the world and success will come down to finding and empowering exceptional people. The Talent Lead is responsible for identifying, attracting, and closing A players across our core team, our creators, and our incubated ventures. You will not only recruit directly for , but also help our portfolio companies and creators scale their own teams - turning our natural strength in people and recruitment into a full blown competitive advantage and a repeatable talent engine. This role is for someone who understands that recruitment is both marketing and matchmaking - a blend of human intuition and systemised precision. You'll combine storytelling, data, and technology to build a modern, AI enabled, and community powered talent function that's as innovative as the companies we build. Key Responsibilities Build the Talent Engine: Design and execute a repeatable, scalable hiring process for and its ecosystem (core hires, creators, and portfolio companies). Build out the executing team. Marketing Led Hiring: Use LinkedIn, storytelling, and creative campaigns to position as the destination for world class talent. Direct Hiring: Manage end to end recruitment for leadership and specialist roles across the UK and US. Talent Inbox Management: Oversee and systemise Steven's talent inbox, mining inbound messages from his posts and platforms, triaging high potential candidates, and converting this inbound interest into real hires. Network Activation: Harness our internal and external networks - investors, founders, creators, advisors - to attract the most exceptional talent globally. Culture Test Matching: Use Culture Test results to identify and match A players to the most appropriate teams and ventures within the ecosystem. Creator & Founder Support: Help creators and incubator founders hire their first key operators, marketing leaders, and commercial talent. AI & Systems: Leverage AI tools (for sourcing, screening, outreach, and insights) and data dashboards to improve hiring speed, accuracy, and performance. Candidate Experience: Create a world class candidate journey that leaves every applicant inspired, regardless of outcome. Talent Advisory: Partner with leadership to forecast hiring needs, shape role profiles, and ensure every hire supports the long term vision. Key Outcomes Elite hires made across and its ventures, with exceptional performance and retention. Portfolio founders supported with hiring playbooks, frameworks, and direct candidate support. Culture Test embedded as a key tool for matching talent to culture fit across teams. recognised globally as a destination employer for creators, operators, and investors. Candidate experience consistently rated as outstanding. Competencies & Experience Experience in recruiting, talent acquisition, or people strategy in high growth startups, VC, or creative industries. Strong understanding of startup hiring, founder psychology, and high performance culture. Excellent storyteller and communicator able to sell a mission, not just a job. Skilled in LinkedIn, social media, and marketing led recruitment to reach and engage passive talent. Comfortable leveraging AI tools to enhance sourcing, outreach, and data analysis. Commercially minded and data driven - measures success by quality, speed, and retention. Networked and trusted - able to build genuine relationships with top tier talent, founders, and creators. Why This Role Matters At , we believe human capital is the ultimate advantage. AI may change how we work, but it will never replace the creativity, empathy, and ambition that great people bring. This role exists to find those people - to make , our creators, and our companies magnets for the most ambitious, values driven talent in the world. Location: office based in London with some USA travel likely. Recruitment knowledge of USA a plus. The hiring processes is managed by Chapter 2.
Dec 16, 2025
Full time
About is The Creator Company - a new kind of holding company built at the intersection of media, community, and entrepreneurship. We believe the world's most powerful forces for change are media, connection, and entrepreneurship, and that the next generation of global companies will be built by creators who can inspire and mobilise communities around a mission. Our purpose is to help today's highest potential creators and entrepreneurs build a healthier, happier humanity through the companies they create. We operate as a flywheel of three interconnected engines: Media - capturing attention, building trust, and distributing ideas to millions. Community - turning audiences into real world tribes through experiences, education, and connection. Investing - converting that trust and insight into long term equity value by backing or building the next generation of category defining businesses. But the most important part of our machine isn't technology, capital, or distribution - it's people. As Steven often says: "The meaning of 'a company' is simply a group of people, and hiring the right ones is the single most important thing you'll do." The Mission This role runs the most critical engine inside : talent. We are building one of the most ambitious creator entrepreneur ecosystems in the world and success will come down to finding and empowering exceptional people. The Talent Lead is responsible for identifying, attracting, and closing A players across our core team, our creators, and our incubated ventures. You will not only recruit directly for , but also help our portfolio companies and creators scale their own teams - turning our natural strength in people and recruitment into a full blown competitive advantage and a repeatable talent engine. This role is for someone who understands that recruitment is both marketing and matchmaking - a blend of human intuition and systemised precision. You'll combine storytelling, data, and technology to build a modern, AI enabled, and community powered talent function that's as innovative as the companies we build. Key Responsibilities Build the Talent Engine: Design and execute a repeatable, scalable hiring process for and its ecosystem (core hires, creators, and portfolio companies). Build out the executing team. Marketing Led Hiring: Use LinkedIn, storytelling, and creative campaigns to position as the destination for world class talent. Direct Hiring: Manage end to end recruitment for leadership and specialist roles across the UK and US. Talent Inbox Management: Oversee and systemise Steven's talent inbox, mining inbound messages from his posts and platforms, triaging high potential candidates, and converting this inbound interest into real hires. Network Activation: Harness our internal and external networks - investors, founders, creators, advisors - to attract the most exceptional talent globally. Culture Test Matching: Use Culture Test results to identify and match A players to the most appropriate teams and ventures within the ecosystem. Creator & Founder Support: Help creators and incubator founders hire their first key operators, marketing leaders, and commercial talent. AI & Systems: Leverage AI tools (for sourcing, screening, outreach, and insights) and data dashboards to improve hiring speed, accuracy, and performance. Candidate Experience: Create a world class candidate journey that leaves every applicant inspired, regardless of outcome. Talent Advisory: Partner with leadership to forecast hiring needs, shape role profiles, and ensure every hire supports the long term vision. Key Outcomes Elite hires made across and its ventures, with exceptional performance and retention. Portfolio founders supported with hiring playbooks, frameworks, and direct candidate support. Culture Test embedded as a key tool for matching talent to culture fit across teams. recognised globally as a destination employer for creators, operators, and investors. Candidate experience consistently rated as outstanding. Competencies & Experience Experience in recruiting, talent acquisition, or people strategy in high growth startups, VC, or creative industries. Strong understanding of startup hiring, founder psychology, and high performance culture. Excellent storyteller and communicator able to sell a mission, not just a job. Skilled in LinkedIn, social media, and marketing led recruitment to reach and engage passive talent. Comfortable leveraging AI tools to enhance sourcing, outreach, and data analysis. Commercially minded and data driven - measures success by quality, speed, and retention. Networked and trusted - able to build genuine relationships with top tier talent, founders, and creators. Why This Role Matters At , we believe human capital is the ultimate advantage. AI may change how we work, but it will never replace the creativity, empathy, and ambition that great people bring. This role exists to find those people - to make , our creators, and our companies magnets for the most ambitious, values driven talent in the world. Location: office based in London with some USA travel likely. Recruitment knowledge of USA a plus. The hiring processes is managed by Chapter 2.
is the definitive creator-entrepreneur holding company, pioneering a new model for building iconic, community-first businesses. Our ecosystem spans three interconnected pillars: Media (led by The Diary of a CEO), Incubator (launching founder-led ventures), and Fund (investing in companies aligned with our mission). Together, they form a powerful flywheel building companies that elevate the standard for a healthier, happier humanity while creating exceptional enterprise value. The Mission The Head of Social Impact will be the architect of how uses its platform, capital, and influence to create measurable change in people's lives. You will help turn our mission of "healthier, happier humanity" from aspiration into action. Your mission is to design and lead a social impact strategy that is integrated, authentic, and scalable. You will leverage our media reach (70M+ monthly listeners), investment capital, and community to create opportunity for underrepresented communities, democratise access to knowledge, and prove that building iconic businesses and driving social impact are not mutually exclusive. Key Responsibilities Strategy & Integration Embed impact into business strategy and investment decisions, not as separate function Create transparent impact reporting demonstrating tangible outcomes Develop comprehensive social impact framework with measurable goals across Media, Incubator, and Fund Media for Good Partner with Media team to create educational content addressing social challenges (mental health, financial literacy, entrepreneurship) Expand partnerships like His Majesty's Prison Service to reach underserved audiences Measure media impact beyond reach: track behaviour change and life improvements Entrepreneurship & Economic Mobility Design programs increasing access to entrepreneurship for BAME, women, and underrepresented founders Build partnerships with schools and community organisations creating pathways into business Create mentorship and accelerator programs leveraging network Community Programs & Partnerships Build flagship programs creating tangible opportunity (apprenticeships, fellowships, grants) Develop strategic partnerships with nonprofits, educational institutions, and government agencies Design community events bringing our audience together around shared values Fundraising and Impact Investing Fundraising experience Integrate impact criteria into Fund investment decisions Support Incubator in launching ventures targeting social challenges with commercial models Track and report social/environmental outcomes across portfolio Key Outcomes Clear impact thesis with measurable goals across all three pillars Millions of people reached annually through targeted impact programs with documented behaviour change 100s of people from underrepresented backgrounds supported through entrepreneurship programs within the first year Ensure Fund investments meet social impact criteria with tracked outcomes Ensure a certain percentage of Incubator companies founded by underrepresented entrepreneurs Develop strategic partnerships with leading organisations in education, criminal justice, mental health recognized as leader in creator-driven social impact Community perceives impact work as genuine and integral to brand, not performative Competencies & Experience Impact Leader - 8+ years leading social impact or mission driven programs at scale in media, tech, or consumer brands Strategic Integrator - embeds social impact into business strategy, not separate function Community Builder - deep nonprofit/education connections with track record of meaningful partnerships Storyteller - communicates impact in compelling, authentic ways that inspire action Data Driven - rigorous approach to measuring outcomes and optimising programs Entrepreneurial - builds programs from scratch with limited resources Mission Aligned - personal commitment to creating opportunity for underrepresented communities Business Acumen - creates shared value where social impact and business success reinforce each other Cultural Sensitivity - deep understanding of barriers faced by underrepresented communities with authentic credibility
Dec 16, 2025
Full time
is the definitive creator-entrepreneur holding company, pioneering a new model for building iconic, community-first businesses. Our ecosystem spans three interconnected pillars: Media (led by The Diary of a CEO), Incubator (launching founder-led ventures), and Fund (investing in companies aligned with our mission). Together, they form a powerful flywheel building companies that elevate the standard for a healthier, happier humanity while creating exceptional enterprise value. The Mission The Head of Social Impact will be the architect of how uses its platform, capital, and influence to create measurable change in people's lives. You will help turn our mission of "healthier, happier humanity" from aspiration into action. Your mission is to design and lead a social impact strategy that is integrated, authentic, and scalable. You will leverage our media reach (70M+ monthly listeners), investment capital, and community to create opportunity for underrepresented communities, democratise access to knowledge, and prove that building iconic businesses and driving social impact are not mutually exclusive. Key Responsibilities Strategy & Integration Embed impact into business strategy and investment decisions, not as separate function Create transparent impact reporting demonstrating tangible outcomes Develop comprehensive social impact framework with measurable goals across Media, Incubator, and Fund Media for Good Partner with Media team to create educational content addressing social challenges (mental health, financial literacy, entrepreneurship) Expand partnerships like His Majesty's Prison Service to reach underserved audiences Measure media impact beyond reach: track behaviour change and life improvements Entrepreneurship & Economic Mobility Design programs increasing access to entrepreneurship for BAME, women, and underrepresented founders Build partnerships with schools and community organisations creating pathways into business Create mentorship and accelerator programs leveraging network Community Programs & Partnerships Build flagship programs creating tangible opportunity (apprenticeships, fellowships, grants) Develop strategic partnerships with nonprofits, educational institutions, and government agencies Design community events bringing our audience together around shared values Fundraising and Impact Investing Fundraising experience Integrate impact criteria into Fund investment decisions Support Incubator in launching ventures targeting social challenges with commercial models Track and report social/environmental outcomes across portfolio Key Outcomes Clear impact thesis with measurable goals across all three pillars Millions of people reached annually through targeted impact programs with documented behaviour change 100s of people from underrepresented backgrounds supported through entrepreneurship programs within the first year Ensure Fund investments meet social impact criteria with tracked outcomes Ensure a certain percentage of Incubator companies founded by underrepresented entrepreneurs Develop strategic partnerships with leading organisations in education, criminal justice, mental health recognized as leader in creator-driven social impact Community perceives impact work as genuine and integral to brand, not performative Competencies & Experience Impact Leader - 8+ years leading social impact or mission driven programs at scale in media, tech, or consumer brands Strategic Integrator - embeds social impact into business strategy, not separate function Community Builder - deep nonprofit/education connections with track record of meaningful partnerships Storyteller - communicates impact in compelling, authentic ways that inspire action Data Driven - rigorous approach to measuring outcomes and optimising programs Entrepreneurial - builds programs from scratch with limited resources Mission Aligned - personal commitment to creating opportunity for underrepresented communities Business Acumen - creates shared value where social impact and business success reinforce each other Cultural Sensitivity - deep understanding of barriers faced by underrepresented communities with authentic credibility