SoftServe

WE ARE SoftServe's Enterprise Solutions Lead (ESL) is a key consulting role that drives enterprise product development, digital strategy, and solution architecture for financial services industry (FSI) clients. As a trusted advisor, you will lead engagements from pre-sales to delivery, ensuring impactful business and technology solutions that align with industry regulations and best practices. Our global Center of Excellence team has over 100+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations worldwide. We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting edge of technology while staying highly relevant to the specifics of their industry. IF YOU ARE Undergraduate degree in a technical discipline such as Computer Science, MIS, Engineering, Math, or Data Science, or a mix of 5 additional years of relevant work experience and industry certifications; MBA, MFA, or Master's degree in a business discipline is highly preferred Experienced in FSI with deep knowledge of financial regulations, digital banking, fintech, and investment products Strong in business consulting, digital strategy, and stakeholder management with a track record of leading enterprise engagements Experienced in leading product development teams, solution design, and go-to-market strategies Comfortable working with C-level executives, presenting at industry events, and driving business development Certified in Product Management, Business Analysis, or Project Management (Pragmatic, COBIT, CBAP, PMI, etc.) Experienced in Agile methodologies with a solid understanding of enterprise architecture frameworks (TOGAF, Zachman, etc.) Knowledgeable in enterprise platforms (SAP, Salesforce, public cloud architecture certifications, etc., etc.) Participated in B2B sales deals in technical presales roles supporting IT services Communicate effectively in writing and speech across all organizational levels, both technical and non-technical, while documenting, illustrating, and presenting complex business and technical topics to diverse audiences. Building strong relationships, leading matrix teams across geographies, and managing stakeholder expectations while solving problems, negotiating, resolving conflicts, and navigating ambiguity with effective prioritization and independent decision-making. AND YOU WANT TO Drive business development by engaging with prospective and existing clients, identifying opportunities, and contributing technical subject matter expertise to sales teams. Define and implement digital solutions by analyzing client business strategies, identifying gaps, and proposing innovative technology and process improvements. Lead enterprise engagements by shaping solution visions, defining scopes, facilitating stakeholder buy-in, and ensuring alignment with client objectives. Act as a trusted advisor by fostering client relationships, providing strategic guidance, and advocating for customer needs throughout engagements. Manage complex projects by leading multidisciplinary teams, structuring KPIs and OKRs, mitigating risks, and aligning technical and business priorities. Promote SoftServe's industry leadership through presentations, thought leadership, and participation in industry events, forums, and publications. Support innovation and growth by researching emerging technologies, developing new services and solutions, and collaborating with internal teams to expand SoftServe's market presence. TOGETHER WE WILL Win big and challenging deals, sign new logos, and work with world-leading companies Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations Coordinate and run presentations of work on international events: conferences, meetups, and specialized events Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

WE ARE SoftServe is a leading provider of digital business solutions, digital advisory, and digital engineering services, with a team of over 12,000 professionals across 14 countries. Headquartered in the US, SoftServe serves clients primarily in North America and Europe, helping them navigate complex challenges and transform through technology and domain insights. Duties & Responsibilities Expertise: Proven track record of navigating a clients' end-to-end Digital Transformation program from strategy, phantomization, cloud migration, modernization, and optimization. In creating: Supporting strategies, governance, adoption roadmaps, and operating models to support Digital Transformation programs. In Developing business cases, TCO, and ROI models to support Digital Transformation programs. As a trusted advisor: for key stakeholders in the client (CIO, CTO, lead EA) to create and identify opportunities. Savvy: Proven track record of working with broader teams (CoEs, Sales, practice teams, delivery teams) to shape, develop, and convert opportunities into large and profitable projects and programs. Problem-Solving: Adapt to evolving business landscapes and emerging technologies, coupled with a strategic approach to problem-solving. Leadership: Act as a thought leader for clients in pre-sales and sales in client discussions including tech days, Executive briefing sessions, strategic workshops, etc. The building of repeatable patterns and reusable artifacts: Leading the building of, and contribution to, repeatable digital technology patterns and artifacts such as industry-specific reference architectures and API/Integration patterns and Microservices archetypes Required Skills More than 10+ years of Digital technologies and IT experience Experience delivering large-scale Digital Transformation programs and projects in complex enterprise environments. Operating for 3 years in a similar client-facing role, driving opportunities, revenue, and delivery, engaging with senior stakeholders Industry knowledge in any one of the following industries (Banking, Retail, Manufacturing, Health Care, Life Sciences) Deep familiarity and experience at one of the leading EA frameworks such as TOGAF, Zachman, FEAF, ArchiMate, and Gartner EA. Deep understanding of Digital Transformation strategies and solutions enabled by any of the three major public clouds AWS, Azure or GCP Deep expertise in application modernization and Microservices Extensive experience in platform technologies, specifically Salesforce, SAP and ServiceNow Versed with Hybrid Cloud security solutions, including Cloud-native security. Experience in conducting Cloud assessments and migration approaches and methodologies, as well as Cloud design patterns including Landing zones. Understanding of Cloud-native capabilities as Kubernetes, Docker, etc, cloud native platforms such as OpenShift, Pivotal and EAI/Middleware stacks Understanding of Cloud service management/Operating models Understanding of Data infrastructure solutions such as Hyper converged, Virtualization, Storage, SD WAN Preferred Competencies & Experience An extensive experience and recent proven track record of success in IT Consulting or IT Management Consulting with regional or global consulting firms (Big 4, SIs or boutiques) with delivery and business development success and growth An established history combining consulting, sales, and delivery; experience delivering workshops, assessments, strategies, roadmaps, designs, and deployment plans. A demonstrated record of creating & executing digital/technology-orientated client transformation programs to drive strategies, optimization, and modernization. A track record of developing and expanding client relationships with executive focus, to present strategic content and drive transformation across a broad range of stakeholders (executive, tech, etc.) Shape large complex, multi-competency deals across the Softserve portfolio of practices (e.g., Cloud, Platforms. AI, Strategy, Custom Application Development, Network & Edge, Security, Resiliency, etc.) Articulate the vision for modern engineering (e.g., agile, cloud-native, DevOps) and operations (e.g., observability, automated response, SRE, etc.) and able to articulate a path toward a target operating model (people, process, and tools) SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

WE ARE SoftServe is a global digital solutions company headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work. Our Digital Transformation Team is actively ensuring complex programs remain aligned with the SoftServe's broader strategic goals and objectives. Profound understanding of digital strategy and transformation, allows us to exhibit a unique blend of technical savvy and executive presence. RESPONSIBILITIES Develop and Implement Digital Strategies Close, and deliver customized client engagements that enable digital transformation for clients through leveraging the most effective technologies and platforms a legacy of innovation by implementing transformative solutions that redefine how we operate and deliver value to our customers Manage transformation programs The day-to-day management of large-scale digital transformation implementation programs, ensuring that they are delivering the expected value to the customer, are delivered on time, within scope, and budget, while maintaining a focus on quality and stakeholder satisfaction Change management procedure (Cost, Time, Quality) within a program (and related project portfolio) High-level goals and outcomes, manage their alignment and interdependencies Contribute to risk management and mitigation within the program Engage with senior leadership Collaborate with Senior leadership and C-Suite executives, providing strategic insights and implementation guidance to influence decision-making processes and garner support for transformation initiatives Orchestrate transformation efforts Coordinate various aspects of transformation programs, including technology implementation and change management, to ensure seamless integration and adoption across the organization, fostering a culture of innovation and adaptability Ensures the alignment of all processes within the project portfolio (project management processes, development processes, operational processes) and usage of the best practices Adaptability and problem-solving Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach to problem-solving to overcome challenges and drive successful outcomes Stakeholder communication and management Excellent verbal and written communication skills to effectively articulate complex ideas to diverse stakeholders, including technical teams and executive boards, fostering transparency and alignment throughout the transformation journey Maintain relationships with key client stakeholders; contribute to shaping and developing opportunities, working with SoftServe's sales team and with C-level clients; lead pursuit teams; lead and contribute to the proposal development and negotiation process Builds personal relations with client, collaborates, and understands the demands of various operational managers and stakeholders PREFERRED EXPERIENCE Experience and recent track record of success in IT Consulting or IT Management Consulting with regional or global consulting firms (Big 4, SIs, or boutiques) with delivery and business development success and growth Track record combining consulting, sales, and delivery expertise Demonstrated record of creating & executing digital/technology-orientated client transformation programs to drive strategies, optimization, and modernization Track record of developing and expanding client relationships with executive focus Industry experience in at least one of the following: Financial Services, Consumer, Travel, Media, Communications, Energy, or Healthcare/Life Sciences, and depth across technology and digital trends, challenges, solutions, market dynamics, competition, and peer group activities Understanding and ability to articulate the vision for modern engineering (e.g., agile, cloud-native, DevOps), and operations (e.g., observability, automated response, SRE, etc.), and articulate a path toward a target operating model (people, process, and tools) REQUIRED SKILLS Strong leadership skills are essential for guiding teams to deliver digital transformation initiatives Strong ability to work with others to develop a clear vision and strategy for digital transformation that aligns with the organization's goals and drives long-term growth Outstanding analytical, stakeholder influencing, and cross-functional collaboration skills Comfort with constructively challenging existing processes and working on improving processes and outcomes Growth mindset with an ability to work with a diverse and global team Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing resources, and ensuring timely delivery of how to engage and deploy effective change management to drive organizational transformation, manage resistance to change, and promote a culture of continuous improvement Excellent communication skills, both verbal and written, are essential for articulating the vision for digital transformation, engaging stakeholders, and fostering alignment across the organization Building and maintaining strong relationships with key stakeholders, including executives, business units, IT teams, and external partners, to ensure buy-in and support for digital initiatives Adept at identifying challenges and obstacles in the digital transformation journey and developing creative solutions to overcome them Strong risk management skills are essential for identifying and mitigating risks associated with digital transformation, such as cybersecurity threats, data privacy concerns, and regulatory compliance issues Proficiency in managing relationships with external vendors and partners, including contract negotiations, performance monitoring, and ensuring alignment with organizational goals, is important for the successful implementation of digital initiatives The digital landscape is constantly evolving, so a willingness to learn and adapt to new technologies and trends is essential for staying ahead in this role TOGETHER WE WILL Become trusted advisor, define the ways how to maximize business value from complex digital transformation programs and accelerate adoption of new technologies and methodologies for our customers Help you with your individual initiatives - we are open to them, just come and share your ideas! Care for your wellness with a health insurance package Work with a diverse team of professionals in a collaborative enterprise environment All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.