Datasite
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,500 customers and has been widely recognized as the market leader by G2, PE Wire, and more.We are looking for a Relationship Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients' organizations. As Grata's lead contact for your assigned accounts, you are responsible for ensuring high levels of customer satisfaction and driving customer ROI, becoming a trusted advisor to each of your clients. Your primary goal will be driving commercial success across your accounts.Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays and Thursdays. At Grata, we will expect you to: Combine commercial and engagement strategies throughout each client's annual life cycle to achieve consistent growth in your book. Your north star metric will be your book's NRR. Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer's lifetime. Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. Grow your revenue base by maximizing account retention as well as renewal and upgrade revenue through increased product adoption, cross sales of new product modules, and increased user counts. Maintain strong relationships with customers across varied personas: users, champions and decision makers measured through engagement scores, NPS, and recorded customer feedback. Proactively identify account risks and drive churn mitigation strategies, bringing together the appropriate team members from within Grata to achieve consistently high client health scores. What we are looking for: You have 3-5 years of experience in a customer-facing role, with commercial experience managing renewals and upsells. Proven proficiency engaging directly with customers and working independently. Successful candidates will be: innovative, persuasive, creative, and have a genuine curiosity in their clients' business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change. Experience developing and delivering value added communications including the ROI Grata delivers. Examples include; executive business reviews, user check-in calls, and regular touch points with key influencers. Demonstrable success identifying and forecasting risk as well as growth opportunities within your book of business. Confident, high energy, self-motivated, and a true team player. Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple work streams. A track record of exceeding target KPIs including but not limited to: renewal %, upsell %, monthly active usage, and NPS You embrace our values. You're thoughtful, selfless, and responsive.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,500 customers and has been widely recognized as the market leader by G2, PE Wire, and more.We are looking for a Relationship Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients' organizations. As Grata's lead contact for your assigned accounts, you are responsible for ensuring high levels of customer satisfaction and driving customer ROI, becoming a trusted advisor to each of your clients. Your primary goal will be driving commercial success across your accounts.Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays and Thursdays. At Grata, we will expect you to: Combine commercial and engagement strategies throughout each client's annual life cycle to achieve consistent growth in your book. Your north star metric will be your book's NRR. Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer's lifetime. Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. Grow your revenue base by maximizing account retention as well as renewal and upgrade revenue through increased product adoption, cross sales of new product modules, and increased user counts. Maintain strong relationships with customers across varied personas: users, champions and decision makers measured through engagement scores, NPS, and recorded customer feedback. Proactively identify account risks and drive churn mitigation strategies, bringing together the appropriate team members from within Grata to achieve consistently high client health scores. What we are looking for: You have 3-5 years of experience in a customer-facing role, with commercial experience managing renewals and upsells. Proven proficiency engaging directly with customers and working independently. Successful candidates will be: innovative, persuasive, creative, and have a genuine curiosity in their clients' business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change. Experience developing and delivering value added communications including the ROI Grata delivers. Examples include; executive business reviews, user check-in calls, and regular touch points with key influencers. Demonstrable success identifying and forecasting risk as well as growth opportunities within your book of business. Confident, high energy, self-motivated, and a true team player. Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple work streams. A track record of exceeding target KPIs including but not limited to: renewal %, upsell %, monthly active usage, and NPS You embrace our values. You're thoughtful, selfless, and responsive.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Datasite
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: The Sales Director will provide a high level of professional support to the Sales Directors across the EMEA business, specifically covering clients across the UK and Ireland, in order to maintain, grow and identify new revenue opportunities in assigned accounts.As well as supporting on key accounts you will also build your own set of accounts by prospecting and networking. Successful Sales Directors: Develop Their MarketsGetting to know your clients is absolutely essential in ensuring success for them and us. We want our Sales Directors to be continually learning and proactively building relationships whether it be with new or existing clients. You will be smartly networking into our clients, building a deep knowledge of their structure, and continually communicating the capabilities of Datasite and our products.Drive RevenueIdentifying sales opportunities and collaborating with our Sales Directors & Management team to maximise revenue is core to your role. Successful Sales Directors will always be looking to deeper understand their clients and markets while knowledge sharing with the team.You will be able to anticipate our client's needs and deliver solutions to exceed their expectations. Your role will be varied and include meeting clients, compiling quotes, closing sales, creating SOWs (Statements of Work), and invoice management.Continuously Develop:Learning from others is a key part of the journey. You must be open minded and proactive in nature. To give you a platform for success, Datasite provides our Sellers with the best in class training (Sellers University) covering our product, target markets, and sales' strategy. You will also learn the ropes by working closely with our current high performers. As you develop and progress you will also impart your knowledge to new joiners ensuring the Sales & Account team continue to succeed. Key Tasks: Support the needs of the senior Sales Team in growing territory revenue and market share; Help to accurately create and maintain territory and account plans; Set up meetings with the assigned set of accounts identified; Build rapport and relationships with internal and external customers through prompt, courteous, efficient, and professional service; Participate in on-boarding training and continuous learning opportunities; Gain hands on experience with the Datasite suite of services; Participate and co-host in client events; Understand all aspects of the selling process; Take on responsibility for a personal set of accounts; Maintain accurate records of all call activity in and report call information, sales leads, and customer profiles correctly and accurately in a timely manner; Learn all Datasite policies, procedures and best practices. Candidate Experience Skills Fluency in English is essential, both written and verbal; Solid assessment, judgment and decision-making ability, including the ability to apply systemic approach to problem solving and effectively use data and analytical tools; Strong written, oral and interpersonal communication skills, including presentation skills; Advanced relationship management skills; Detail oriented with strong organisational skills.Knowledge and Experience Track record of meeting and exceeding sales targets; Demonstrated professional customer business and relationship building skills; Technology/SaaS/Financial Services sales experience highly regarded.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: The Sales Director will provide a high level of professional support to the Sales Directors across the EMEA business, specifically covering clients across the UK and Ireland, in order to maintain, grow and identify new revenue opportunities in assigned accounts.As well as supporting on key accounts you will also build your own set of accounts by prospecting and networking. Successful Sales Directors: Develop Their MarketsGetting to know your clients is absolutely essential in ensuring success for them and us. We want our Sales Directors to be continually learning and proactively building relationships whether it be with new or existing clients. You will be smartly networking into our clients, building a deep knowledge of their structure, and continually communicating the capabilities of Datasite and our products.Drive RevenueIdentifying sales opportunities and collaborating with our Sales Directors & Management team to maximise revenue is core to your role. Successful Sales Directors will always be looking to deeper understand their clients and markets while knowledge sharing with the team.You will be able to anticipate our client's needs and deliver solutions to exceed their expectations. Your role will be varied and include meeting clients, compiling quotes, closing sales, creating SOWs (Statements of Work), and invoice management.Continuously Develop:Learning from others is a key part of the journey. You must be open minded and proactive in nature. To give you a platform for success, Datasite provides our Sellers with the best in class training (Sellers University) covering our product, target markets, and sales' strategy. You will also learn the ropes by working closely with our current high performers. As you develop and progress you will also impart your knowledge to new joiners ensuring the Sales & Account team continue to succeed. Key Tasks: Support the needs of the senior Sales Team in growing territory revenue and market share; Help to accurately create and maintain territory and account plans; Set up meetings with the assigned set of accounts identified; Build rapport and relationships with internal and external customers through prompt, courteous, efficient, and professional service; Participate in on-boarding training and continuous learning opportunities; Gain hands on experience with the Datasite suite of services; Participate and co-host in client events; Understand all aspects of the selling process; Take on responsibility for a personal set of accounts; Maintain accurate records of all call activity in and report call information, sales leads, and customer profiles correctly and accurately in a timely manner; Learn all Datasite policies, procedures and best practices. Candidate Experience Skills Fluency in English is essential, both written and verbal; Solid assessment, judgment and decision-making ability, including the ability to apply systemic approach to problem solving and effectively use data and analytical tools; Strong written, oral and interpersonal communication skills, including presentation skills; Advanced relationship management skills; Detail oriented with strong organisational skills.Knowledge and Experience Track record of meeting and exceeding sales targets; Demonstrated professional customer business and relationship building skills; Technology/SaaS/Financial Services sales experience highly regarded.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.