Buzz Bingo

CMS Executive Salary: £40,000 £45,000k per annum Hours: Monday Friday, 9am 5pm (35 hours per week) Location: Occasional travel to Nottingham will be required. We re on the lookout for an energetic, proactive, and detail-obsessed CMS Executive to help deliver exceptional online customer experiences across our exciting portfolio of digital platforms including (url removed), (url removed), and more. Why You ll Love This Role You ll be at the heart of our digital operations owning, managing, and improving content across multiple sites and platforms. From minor tweaks to complex page builds and projects, and supporting brand new features, you ll play a core part in keeping our digital journeys effective, engaging, and high performing. What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family. Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What You ll Be Doing Build, publish and maintain content across several websites and other CMS platforms Maintain a strong working understanding of CMS Junior responsibilities to provide support and cover when required Actively contribute to prioritisation and planning sessions Work cross-functionally with Digital Operations, Marketing, Customer Services, Creative and Event teams Contribute to ongoing CMS improvements with user stories and development testing Work closely with Product Managers and the Product Delivery Manager to test and adopt new CMS capabilities Become a CMS expert training others and expanding user guides as needed What You ll Bring Essential for this role 2+ years experience working with Content Management System Bachelor s degree in communications, Media or similar Strong organisational and time-management abilities, able to manage multiple tasks and priorities effectively Exceptional attention to detail Ability to multi-task and effectively operate in a fast-paced, constantly evolving environment A proactive, positive mindset, with energy, humour, and the confidence to challenge when necessary Desirable Experience with Playtech systems (including IMS) Familiarity with (url removed), JIRA, or similar Background in gaming/gambling Basic understanding of HTML, CSS, or JavaScript Experience with Google Optimise360, Optimizely, or Adobe Target If you re enthusiastic about digital content and ready to make an impact in a fast paced environment, we d love to hear from you. Buzz Bingo is an equal opportunities employer committed to diversity and inclusion.

CMS Executive Salary: £40,000 £45,000k per annum Hours: Monday Friday, 9am 5pm (35 hours per week) Location: Occasional travel to Nottingham will be required. We re on the lookout for an energetic, proactive, and detail-obsessed CMS Executive to help deliver exceptional online customer experiences across our exciting portfolio of digital platforms including (url removed), (url removed), and more. Why You ll Love This Role You ll be at the heart of our digital operations owning, managing, and improving content across multiple sites and platforms. From minor tweaks to complex page builds and projects, and supporting brand new features, you ll play a core part in keeping our digital journeys effective, engaging, and high performing. What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family. Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What You ll Be Doing Build, publish and maintain content across several websites and other CMS platforms Maintain a strong working understanding of CMS Junior responsibilities to provide support and cover when required Actively contribute to prioritisation and planning sessions Work cross-functionally with Digital Operations, Marketing, Customer Services, Creative and Event teams Contribute to ongoing CMS improvements with user stories and development testing Work closely with Product Managers and the Product Delivery Manager to test and adopt new CMS capabilities Become a CMS expert training others and expanding user guides as needed What You ll Bring Essential for this role 2+ years experience working with Content Management System Bachelor s degree in communications, Media or similar Strong organisational and time-management abilities, able to manage multiple tasks and priorities effectively Exceptional attention to detail Ability to multi-task and effectively operate in a fast-paced, constantly evolving environment A proactive, positive mindset, with energy, humour, and the confidence to challenge when necessary Desirable Experience with Playtech systems (including IMS) Familiarity with (url removed), JIRA, or similar Background in gaming/gambling Basic understanding of HTML, CSS, or JavaScript Experience with Google Optimise360, Optimizely, or Adobe Target If you re enthusiastic about digital content and ready to make an impact in a fast paced environment, we d love to hear from you. Buzz Bingo is an equal opportunities employer committed to diversity and inclusion.

Network Engineer Salary £49,000 p/a Hybrid role with occasional travel to our Nottingham Head Office, clubs which are UK wide and data centres. Ready to take on a role where you can shape, support, and evolve the technology behind one of the UK s biggest entertainment brands? We're looking for a passionate, proactive Network Engineer to join our IT team and help power the systems our customers rely on every day, both in club and online. Why You ll Love This Role You ll be joining a collaborative, forward?thinking team that looks after the entire retail and online IT estate including data centres, offices, and bingo clubs across the UK. You ll take ownership of our network infrastructure and play a key part in both BAU operations and exciting, business?wide projects. From day one, you ll have real impact and real responsibility. What You ll Be Doing Owning 3rd?line network support and responding to escalations Installing, configuring, and optimising network hardware and systems Supporting large-scale deployments across the group Leading and contributing to projects that deliver business change Monitoring production systems and participating in the BAU/on?call rota Working closely with DevOps, Infrastructure, and Project teams Championing standards, best practice, and continuous improvement What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family Company performance annual bonus Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What You ll Bring You ll come from a similar network or infrastructure role, with experience in fast moving environments and a strong technical grounding. To succeed here, you ll need: Strong technical skills in: Juniper SRX & switching Cisco firewalls & switching Palo Alto / FortiGate technologies Cisco Meraki Network routing, security & troubleshooting Hardware replacement and physical device support Plus the mindset to match: Excellent communication able to translate technical issues for any audience A proactive approach to identifying and resolving root causes A passion for learning and adopting new technologies Flexibility to support major incidents outside core hours Strong documentation skills and attention to detail A positive can?do attitude and a collaborative nature A full driving licence (travel required across sites) Experience with ITIL, or industry?specific systems (bingo/gambling), is a bonus. Driving License required.

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Blackburn Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Tooting. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 p/a. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all aspects of the Club Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+