Reassured

Reassured is hiring a QA Engineer to join our growing technology team in the UK. You will work across core applications to ensure quality with a mix of manual and automated testing, while advancing test practices with modern tooling and AI-led approaches. You'll contribute in an Agile setup, participating in planning, stand-ups and retrospectives, delivering high-quality releases with robust test coverage that impacts the business.

We're looking for a skilled and motivated QA Engineer to join our growing technology team. You'll be working across our core applications, helping to ensure quality through a mix of manual and automated testing while improving how we test through modern tooling and AI-led approaches. As part of a collaborative Agile team, you'll contribute to planning, stand-ups and retrospectives while delivering high-quality releases and building robust, scalable test coverage that has real impact across the business. What you'll be doing Designing and executing test plans across system, integration, UAT and regression phases Building and maintaining automated test frameworks using Selenium (Java) Using AI-based testing tools (for example testRigor or similar) to improve efficiency and coverage Performing API testing with Postman and Rest Assured Integrating automated tests into CI/CD pipelines (Jenkins, GitLab CI/CD) Identifying, tracking and managing defects using tools such as Jira Collaborating closely with developers, product owners and business analysts to embed quality across the development lifecycle Using modern tooling, including AI/LLMs, to support test generation, data creation and defect insights What we're looking for Strong experience with Selenium and Java Solid API testing experience (Postman or similar) Good knowledge of SQL / MySQL Experience building or contributing to automation frameworks Exposure to CI/CD environments Comfortable working in Agile teams and collaborating cross-functionally Nice to have Experience with Azure or cloud-based environments Exposure to messaging technologies (such as Service Bus or RabbitMQ) Experience with GitLab or modern DevOps tooling Familiarity with AI-driven testing tools At Reassured, we're passionate about building smart, secure, and scalable systems that support our customers and our people. If you're looking for a role where your work has real impact and you enjoy working in a supportive, fast-moving environment we'd love to hear from you. Benefits include: Employee Assistance Programme Enhanced maternity leave Medical cash plan Virtual GP Enhanced annual leave with length of service Death in service (3x your basic salary) Free parking Referral scheme (up to £2,400 a year per referral) Incentives, including annual trips abroad If you're a QA Engineer who enjoys improving quality, building smart automation and working closely with teams to deliver reliable, high-impact products, we'd love to hear from you!

We're looking for a proactive IT Support Engineer to join our growing IT team at Reassured. This is a great opportunity for someone who enjoys solving technical problems, delivering excellent customer service and working in a fast-paced environment where no two days are the same. You'll play a key role in keeping colleagues connected and productive, providing hands on support across hardware, software, networks and business systems. Working as part of a collaborative IT team, you'll support users across the business, troubleshoot a wide range of technical issues, and help ensure our technology infrastructure runs smoothly with minimal disruption. What you'll be doing Providing 1st and 2nd line support across hardware, software, network and user issues. Managing support tickets, prioritising incidents and ensuring timely resolution. Installing, configuring and maintaining laptops, desktops, mobile devices and business applications. Troubleshooting hardware, software and network issues both remotely and on site. Supporting users across multiple office locations. Setting up new starters, user accounts, permissions and access rights. Assisting with technology rollouts, upgrades and business change projects. Creating and maintaining support documentation and user guides. Escalating complex issues where appropriate and following established support processes. Supporting the wider business with day to day IT requirements and continuous improvement initiatives. What we're looking for Experience supporting users within a Windows environment. Strong troubleshooting and problem solving skills. Good understanding of desktop hardware, operating systems and networks. Excellent communication skills and the ability to explain technical concepts to non technical users. Strong customer service skills and a positive, can do attitude. Ability to prioritise workload and manage multiple issues at once. A genuine interest in technology and a desire to continue learning and developing. Nice to have Experience with Jira or another IT ticketing system. Understanding of ITIL principles. Relevant IT certifications or qualifications. Experience supporting a multi site business. At Reassured, technology plays a key role in supporting our people and customers. You'll be joining a collaborative team where your work has a genuine day to day impact, helping colleagues across the business stay connected, productive and supported. Benefits include: Employee Assistance Programme Enhanced maternity leave Medical cash plan Virtual GP Enhanced annual leave with length of service Death in service (3x basic salary) Free parking Referral scheme (up to £2,400 per referral) Incentives including annual trips abroad If you're passionate about technology, enjoy solving problems and take pride in delivering excellent support, we'd love to hear from you.

Reassured in Portsmouth is seeking an IT Support Engineer to join our growing IT team. You will provide hands-on support across hardware, software, networks, and business systems, helping colleagues stay productive and connected in a fast-paced environment. You will manage 1st and 2nd line tickets, set up devices, assist with onboarding, and contribute to IT improvements across multiple office locations. Strong communication and a real buzz for helping users are essential.

Are you a detail-driven problem solver with a passion for turning ideas into solutions? Reassured is looking for a confident and detail-driven Business Analyst to join our growing IT team. This role sits at the heart of our delivery function, working closely with stakeholders across the business to shape solutions that genuinely add value. If you enjoy getting into the detail, asking the right questions, and turning complex ideas into clear, actionable plans, you'll fit right in. What you will be doing: Partnering with stakeholders across the business to elicit, analyse and document requirements for systems and software enhancements Translating business needs into high-quality user stories with clear acceptance criteria Creating "as-is" and "to-be" process documentation to support change and improvement Managing and refining product backlogs, supporting prioritisation and delivery planning Acting as the bridge between business and IT teams, providing clarity and direction throughout delivery Facilitating workshops and discussions to drive alignment and decision making Supporting User Acceptance Testing, including test case creation and defect resolution Monitoring scope and identifying risks to ensure delivery stays aligned to business objectives Contributing to continuous improvement within the BA function and wider change activity What we are looking for: Proven experience working as a Business Analyst in a delivery-focused environment Strong requirements engineering and documentation skills Experience writing user stories and acceptance criteria Confident stakeholder management with the ability to challenge and influence Excellent analytical, problem-solving and organisational skills Experience working in Agile environments (Scrum or Kanban) Familiarity with tools like JIRA and Confluence A proactive mindset with a focus on delivering real business value Nice to have: Experience in Financial Services or a regulated environment SQL or basic data analysis skills Understanding of systems architecture or technical design Relevant qualifications such as BCS Business Analysis or Scrum Product Owner Why Reassured? What you do at Reassured matters. You'll be part of a successful, award-winning and growing company that values your contribution and offers recognition through company-wide incentives and opportunities to get involved in meaningful work. Benefits include: Enhanced annual leave with length of service Enhanced maternity benefit Employee Assistance Programme Medical cash plan Virtual GP Death in service (3x your basic salary) Discounted Life Insurance and Critical Illness Cover Free parking Referral scheme (up to £2,400 a year per referral) Incentives, including annual trips abroad

Reassured is seeking a confident, detail-driven Business Analyst to join our IT team. You will partner with stakeholders across the business to elicit, document and translate requirements into clear user stories and backlog items, shaping solutions that add real value. Based in the UK, you will work to deliver meaningful improvements across our services. In a delivery-focused environment you'll own requirement analysis, support UAT, facilitate workshops and ensure the bridge between business and