Genpact

With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English (COR033486) Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English - COR033486 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Enterprise Seller - Orchestration & AI Workflow Platforms (Microsoft Cloud & AI Ecosystem) - Assistant Vice President - English In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified issues, running demos, and answering technical questions. You will play a crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position. Responsibilities Solution-Led Selling & Technical Engagement Identify and qualify orchestration opportunities across target verticals, focusing on AI-driven modernization on specialized areas such as GBS, and functional areas like S2P, R2R, and case management workflows. Lead L1/L2-level conversations explaining how Orchestration.ai delivers touchless productivity through AI-led case triaging and workload optimization. Integrates natively with Microsoft Azure, Power Platform, and Copilot extensions. Uses Agentic AI Fabric to automate decision flows and real-time optimization. Demonstrate platform features - AI architecture, seamless integration, data-driven insights, and responsible AI - through tailored demos and client walkthroughs. Work with presales to build proofs of concept that showcase ROI and business case. Microsoft Ecosystem Engagement Co-sell with Microsoft Account Executives and Partner Development Managers; align opportunities to Azure Marketplace and co-sell incentives. Position Orchestration.ai as an AI-workflow companion to Microsoft Azure, Power Automate, Fabric, and Dynamics. Understand Marketplace listing mechanics, consumption-based licensing, and co-sell processes; contribute to joint GTM campaigns and events. Commercial and Deal Execution Anticipate client objections and remove blockers through creative deal solutions and proactive stakeholder management. Maintain CRM discipline - forecast accuracy, pipeline hygiene, and reporting to leadership KPIs (Marketplace transactions, Revenue growth, Co-sell wins). Client Advisory & Value Articulation Engage client process owners and business leads to map needs to Orchestration.ai's capabilities. Articulate tangible outcomes: operational efficiency, cycle-time reduction, error minimization, and AI-enabled decision-making. Act as a trusted advisor, helping clients navigate digital transformation using Microsoft AI and Genpact's orchestration expertise. Minimum Qualifications Experience of enterprise solution sales in Microsoft Cloud, AI, or workflow automation. Familiarity with Azure AI Services, Fabric, and Copilot ecosystem. Strong understanding of Azure architecture, AI Services, Workflow platforms like ServiceNow, and Azure Marketplace GTM mechanics. Proven experience executing Microsoft co-sell motions. Exposure to Azure Marketplace listings and co-sell engagements. Understanding of SaaS + usage licensing models and value-based pricing. Demonstrated ability to lead semi-technical demos and coordinate with architects. Strong communication, storytelling, and stakeholder-management skills. Preferred Qualification/Skill Understanding of Agentic AI concepts, touchless workflow automation, and case-management orchestration. Prior exposure to process domains such as Finance (S2P/R2R) or Customer Service case management. Eagerness to build expertise in AI-driven orchestration and grow into a senior enterprise seller role. You're a solution-minded seller with a fascination for AI and cloud technologies. You can connect the dots between Azure AI capabilities and Orchestration.ai's unified architecture, showing clients how automation becomes intelligent, integrated, and measurable. You thrive on learning, collaborating, and winning in a joint Genpact-Microsoft ecosystem. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands-on experience, world-class training, mentorship, and AI your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Overview Job Description - Strategy Development Leader, People Advisory Services - Director - English (COR032335) Strategy Development Leader, People Advisory Services - Director - English - COR032335 Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Role and Reporting Inviting applications for the role of Strategy Development Leader, People Advisory Services - Director - English. We are seeking an accomplished Director, Strategy Development Leader within our People Advisory Services practice. This position will report to our People Advisory Services Practice Global Leader and is integral to the day-to-day planning and execution of our go-to-market strategies. The incumbent will build and maintain processes and strategies to ensure our team of approximately 70 consultants operate efficiently against goals of delivery health, utilization, resourcing, and finance management. You will deliver on these goals through working directly with our Advisory Partners and Project Leaders to uphold principles of delivery hygiene and resource management across the entire People Advisory Services book of work. Responsibilities Lead day-to-day operations of our people advisory practice, ensuring efficient resource allocation, project delivery excellence, and client satisfaction Develop and implement standardized processes, tools, and templates to enhance consistency and quality of service delivery Oversee frameworks, staffing models, and utilization targets Partner with finance to manage practice economics including billing rates, revenue forecasting, resource planning, and profitability analysis Build and lead internal operational teams (Business Development, Knowledge Management, etc.) Implement systems and technologies to support practice operations and client service delivery Drive continuous improvement initiatives to enhance operational efficiency Strategic Development: Identify market opportunities and develop new service offerings in the people advisory space Create proprietary methodologies, frameworks, and tools that differentiate our practice Lead the development of go-to-market strategies for new offerings Collaborate with client-facing teams to package and position our advisory solutions Build strategic partnerships to enhance practice capabilities (technology providers, subject matter experts, etc.) Stay current on emerging trends in HR, talent management, organizational development, and workforce transformation Drive thought leadership initiatives to establish market presence and credibility Qualifications Minimum Qualifications / Skills Relevant years in operational leadership roles within professional services, consulting, or advisory firms Strong understanding of change management and people advisory services delivery models Experience managing the operations of a growing professional services practice Track record of developing new service offerings and methodologies Background in implementing systems and processes to enhance service delivery Experience with practice management fundamentals Deep understanding of professional services business models and economics Exceptional people leadership and team development capabilities Strong client relationship and stakeholder management skills Strategic thinker with hands-on operational execution abilities Entrepreneurial mindset balanced with process discipline Knowledge of change management, organizational transformation HR, talent management, and organizational effectiveness domains Ability to translate complex concepts into clear, compelling client solutions Preferred Qualifications / Skills Bachelor's degree required; MBA or related advanced degree preferred Relevant management, or consulting certifications Why Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Equal Opportunity Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Senior Principal Consultant - ServiceNow (ITO097195) Senior Principal Consultant - ServiceNow - ITO097195 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. Inviting applications for the role of Senior Principal Consultant - ServiceNow In this role you will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization. Responsibilities Elicit and clearly document business and system requirements and create requirement artefacts. Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements. Understand and negotiate needs and expectations of stakeholders. Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project. Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements. Manage customer relationships and expectations by developing a communication process to keep others up to date on project results. Create and maintain issue logs, meeting minutes, project summaries, meeting schedules. Support customers during UAT. Perform functional testing to ensure requirements are being met. Qualifications we seek in you! Minimum Qualifications B.E / MCA / Relevant degree Prior working experience with ServiceNow. Good knowledge of available IT systems/tools. Preferred qualifications Good management, analytic, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Effective communication skills Good knowledge of available IT systems/tools Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands on experience, world class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.