This job description provides a comprehensive overview of the role and the company, but it can be improved for clarity and readability by fixing typographical errors, organizing information more clearly, and ensuring consistent formatting. Here is a refined version: Job Title: Finance and Accounting (F&A) Advisory - Assistant Vice President - English (COR031931) Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Our industry-first accelerator, Genpact's AI Gigafactory, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our solutions address companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company delivering lasting value globally. We leverage deep business knowledge, operational excellence, and cutting-edge solutions-using data, technology, and AI-to help companies stay ahead. Learn more at and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Finance and Accounting (F&A) Advisory - Assistant Vice President - English. Role Overview: The candidate must seamlessly blend consulting (consultative skills, project management) and operational (industry F&A processes, analytics) skills, and be accountable for results. Key Relationships: Practice organization, Technology teams and partners, Business Development Teams, Regional and Global operations teams, Client Stakeholders. Responsibilities: Bring industry knowledge, consulting capabilities, innovation, and technology to clients' global F&A functions. Execute projects to deliver outcomes across finance areas such as Strategy, Operations, Performance Management, statutory responsibilities, stewardship, and control. Update and translate emerging technology and modern operating models into client offerings and outcomes. Contribute to developing and executing the global strategy for the consulting practice, including IP development, delivery frameworks, knowledge management, and offerings. Qualifications: Minimum Qualifications: Bachelor's degree with relevant finance experience and consulting background. Experience in solutioning and consulting. Global business perspective. Project management skills. Preferred Skills: Excellent verbal and written communication. Consultative selling skills. Experience in project delivery and stakeholder management. Creative and innovative thinking. Understanding of business issues across sectors. Ability to lead discussions on offerings and emerging issues in F&A. Leadership in AI, automation, and digital innovation. Drive change and solve business challenges. Opportunities for growth, mentorship, and continuous learning. Join a community of problem-solvers and innovators. Genpact is an Equal Opportunity Employer committed to diversity and inclusion. We do not charge fees for job applications, and beware of scams requesting payment or equipment purchases.
Aug 13, 2025
Full time
This job description provides a comprehensive overview of the role and the company, but it can be improved for clarity and readability by fixing typographical errors, organizing information more clearly, and ensuring consistent formatting. Here is a refined version: Job Title: Finance and Accounting (F&A) Advisory - Assistant Vice President - English (COR031931) Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Our industry-first accelerator, Genpact's AI Gigafactory, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our solutions address companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company delivering lasting value globally. We leverage deep business knowledge, operational excellence, and cutting-edge solutions-using data, technology, and AI-to help companies stay ahead. Learn more at and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Finance and Accounting (F&A) Advisory - Assistant Vice President - English. Role Overview: The candidate must seamlessly blend consulting (consultative skills, project management) and operational (industry F&A processes, analytics) skills, and be accountable for results. Key Relationships: Practice organization, Technology teams and partners, Business Development Teams, Regional and Global operations teams, Client Stakeholders. Responsibilities: Bring industry knowledge, consulting capabilities, innovation, and technology to clients' global F&A functions. Execute projects to deliver outcomes across finance areas such as Strategy, Operations, Performance Management, statutory responsibilities, stewardship, and control. Update and translate emerging technology and modern operating models into client offerings and outcomes. Contribute to developing and executing the global strategy for the consulting practice, including IP development, delivery frameworks, knowledge management, and offerings. Qualifications: Minimum Qualifications: Bachelor's degree with relevant finance experience and consulting background. Experience in solutioning and consulting. Global business perspective. Project management skills. Preferred Skills: Excellent verbal and written communication. Consultative selling skills. Experience in project delivery and stakeholder management. Creative and innovative thinking. Understanding of business issues across sectors. Ability to lead discussions on offerings and emerging issues in F&A. Leadership in AI, automation, and digital innovation. Drive change and solve business challenges. Opportunities for growth, mentorship, and continuous learning. Join a community of problem-solvers and innovators. Genpact is an Equal Opportunity Employer committed to diversity and inclusion. We do not charge fees for job applications, and beware of scams requesting payment or equipment purchases.
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Lead Client Partner - Vice President - English (HIG022955) Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Client Partner - Vice President - English This role is responsible for driving growth for a portfolio of clients and acts as the CEO for their account . The role must develop deep internal and external relationships and have the industry, domain, and business acumen to effectively partner with our clients' executive teams. The role may manage a sales team in addition to owning a $50M+ portfolio. Responsibilities Responsible driving growth within a global or regional portfolio of >$30M through partnership with enterprise sales and mining of existing relationships; identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services Build vision for portfolio and enable vision through strategic roadmaps including the creation and implementation of growth plans for key/strategic accounts. Leads account planning and account strategy. Understands the levers that impact P&L and contract or change management to drive improved account performance. Understands how to set up operational processes and approaches that help optimize account management, including an overall client engagement strategy. Actively involved in industry associations and forums Owns the P&L for the account (in collaboration with Operations) Develops meaningful internal/external relationships with C-suite leaders across organizations. Drive thought leadership conversations Builds reputation as a trusted advisor with CXO & Business Leaders by developing a nuanced understanding of client's strategic goals/pain points/market opportunities; and shares creative ideas and new value propositions regularly . Responsible for Client Satisfaction and NPS Determines and orchestrates the needed flying formation to support the account Acts as a consultant to clients in the area of business and provides insights/directions on how to use new technologies to drive a transformation agenda relevant to Board and "C" level executives. Understands how to lead Digital and Data-Tech- AI as the tip of the spear with clients (not just traditional IO/BPO). Drives sales teams' performance using sales planning tools, processes, and metrics. Provides thought-leadership and direction Facilitates the commercial details and negotiation of an opportunity, such that both parties are satisfied with the value gained. Understands how to construct Genpact's Impact Commercial Models that align with client's business drivers and objectives . Understand how to navigate political landscape at client and internally at Genpact Responsible for the full end-to-end lifecycle of entire team including hiring, onboarding, assessing, and evaluating performance and firing team members. Provide leadership to the team through coaching, mentoring, training, and career development of staff Consults with leadership and HR on sensitive and difficult employee situations and issues Builds meaningful relationships and community within the team through honesty, integrity, and authenticity. Has a clear vision and the ability to communicate the vision to team members. Can organize the flying formation in an effective & efficient manner. Collaborates with the Operations leaders to ensure successful delivery Qualifications we seek in you! Minimum Q ualifications Proven experience handling senior client relationships at Fortune 500 companies Experience leading and closing end-to-end deals of $20M TCV or larger Relevant yea r s of business/segment/industry expertise MBA or advanced degree in related field Strategic consulting expertise or experience Experience working with cultures across the globe Sound financial & commercial business understanding Prior consulting experience Bachelor's degree in business, technology, analytics, or a related field . MBA is preferred. Preferred Q ualifications / Skills Can see futuristic possibilities and translate them into breakthrough strategies. Effectively sees the big picture of the client's business objectives , competitive industry, and can relate to how Genpact can support their most important needs. Clearly links client business strategy to a transformation roadmap both internally and externally. Steps up to address difficult issues, saying what needs to be said and questions the status quo. Is a self-starter who doesn't mind building their own path to succeed and is comfortable taking charge. Drives new CXO conversations to break into new business areas. Can navigate organization, team, and client dynamics to lead effective change. Knows how to uncover the business and personal agendas that drive individuals. Has tolerance for ambiguity, is comfortable with change, and can flex quickly. Relates openly and comfortably with diverse groups of people. Holds self and others accountable for meeting commitments internally and externally. Delivers on commitments, showing others they can be trusted to do what they say they'll do. Takes responsibility for the outcomes of individual actions and decisions, and successfully transforms efforts into results. Develops and delivers multi-mode communication that conveys a clear understanding of the unique needs of different audiences. Understands the emotion and intentions behind information and decisions. Listens to gain the full meaning of what's being said and makes the other person feel understood. Has ability to manage conflicting priorities between the account, client, and project team. Is viewed to be a trusted advisor both internally and externally with key stakeholders. Has ability to navigate the political landscape and influence decisions. Exhibits speed to outcome and consistently achieves results. Is competitive, hard driving and motivated by delivering value. Can create quick action plans to drive results for the team; understands what moves the needle and what does not. Has an appetite to learn / understand Genpact Sales framework/ways of working (through Genpact's mandatory Sales training & certification process) and a willingness to share best practices and encourage the team to leverage the proven tools, techniques, and methodologies to yield better outcomes . Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career -Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up . Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Aug 06, 2025
Full time
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Lead Client Partner - Vice President - English (HIG022955) Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Client Partner - Vice President - English This role is responsible for driving growth for a portfolio of clients and acts as the CEO for their account . The role must develop deep internal and external relationships and have the industry, domain, and business acumen to effectively partner with our clients' executive teams. The role may manage a sales team in addition to owning a $50M+ portfolio. Responsibilities Responsible driving growth within a global or regional portfolio of >$30M through partnership with enterprise sales and mining of existing relationships; identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services Build vision for portfolio and enable vision through strategic roadmaps including the creation and implementation of growth plans for key/strategic accounts. Leads account planning and account strategy. Understands the levers that impact P&L and contract or change management to drive improved account performance. Understands how to set up operational processes and approaches that help optimize account management, including an overall client engagement strategy. Actively involved in industry associations and forums Owns the P&L for the account (in collaboration with Operations) Develops meaningful internal/external relationships with C-suite leaders across organizations. Drive thought leadership conversations Builds reputation as a trusted advisor with CXO & Business Leaders by developing a nuanced understanding of client's strategic goals/pain points/market opportunities; and shares creative ideas and new value propositions regularly . Responsible for Client Satisfaction and NPS Determines and orchestrates the needed flying formation to support the account Acts as a consultant to clients in the area of business and provides insights/directions on how to use new technologies to drive a transformation agenda relevant to Board and "C" level executives. Understands how to lead Digital and Data-Tech- AI as the tip of the spear with clients (not just traditional IO/BPO). Drives sales teams' performance using sales planning tools, processes, and metrics. Provides thought-leadership and direction Facilitates the commercial details and negotiation of an opportunity, such that both parties are satisfied with the value gained. Understands how to construct Genpact's Impact Commercial Models that align with client's business drivers and objectives . Understand how to navigate political landscape at client and internally at Genpact Responsible for the full end-to-end lifecycle of entire team including hiring, onboarding, assessing, and evaluating performance and firing team members. Provide leadership to the team through coaching, mentoring, training, and career development of staff Consults with leadership and HR on sensitive and difficult employee situations and issues Builds meaningful relationships and community within the team through honesty, integrity, and authenticity. Has a clear vision and the ability to communicate the vision to team members. Can organize the flying formation in an effective & efficient manner. Collaborates with the Operations leaders to ensure successful delivery Qualifications we seek in you! Minimum Q ualifications Proven experience handling senior client relationships at Fortune 500 companies Experience leading and closing end-to-end deals of $20M TCV or larger Relevant yea r s of business/segment/industry expertise MBA or advanced degree in related field Strategic consulting expertise or experience Experience working with cultures across the globe Sound financial & commercial business understanding Prior consulting experience Bachelor's degree in business, technology, analytics, or a related field . MBA is preferred. Preferred Q ualifications / Skills Can see futuristic possibilities and translate them into breakthrough strategies. Effectively sees the big picture of the client's business objectives , competitive industry, and can relate to how Genpact can support their most important needs. Clearly links client business strategy to a transformation roadmap both internally and externally. Steps up to address difficult issues, saying what needs to be said and questions the status quo. Is a self-starter who doesn't mind building their own path to succeed and is comfortable taking charge. Drives new CXO conversations to break into new business areas. Can navigate organization, team, and client dynamics to lead effective change. Knows how to uncover the business and personal agendas that drive individuals. Has tolerance for ambiguity, is comfortable with change, and can flex quickly. Relates openly and comfortably with diverse groups of people. Holds self and others accountable for meeting commitments internally and externally. Delivers on commitments, showing others they can be trusted to do what they say they'll do. Takes responsibility for the outcomes of individual actions and decisions, and successfully transforms efforts into results. Develops and delivers multi-mode communication that conveys a clear understanding of the unique needs of different audiences. Understands the emotion and intentions behind information and decisions. Listens to gain the full meaning of what's being said and makes the other person feel understood. Has ability to manage conflicting priorities between the account, client, and project team. Is viewed to be a trusted advisor both internally and externally with key stakeholders. Has ability to navigate the political landscape and influence decisions. Exhibits speed to outcome and consistently achieves results. Is competitive, hard driving and motivated by delivering value. Can create quick action plans to drive results for the team; understands what moves the needle and what does not. Has an appetite to learn / understand Genpact Sales framework/ways of working (through Genpact's mandatory Sales training & certification process) and a willingness to share best practices and encourage the team to leverage the proven tools, techniques, and methodologies to yield better outcomes . Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career -Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up . Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Description - Senior Manager- Delegated Underwriting Authority - UK/ Lloyd's/London Market, Property & Casualty Insurance (INS028457) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager, Delegated Underwriting Authority - UK/ Lloyd's/London Market, Property & Casualty Insurance. Your role will require you to utilize your experience in and knowledge of Insurance/Reinsurance and delegated underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities Manage teams of 25-50+ and service level targets. Provide guidance to direct reports, comprised of Managers, Assistant Managers, and key SMEs. Monitor, analyze, and report on trends in the key Delegated underwriting performance drivers. Lead weekly/monthly/quarterly discussions on operations with client DA and company stakeholders. Understand the risks faced by the function and the controls in place to manage and mitigate these risks. Ensure clarity around priorities and goals for the entire functional area. Function effectively in a team environment, exercising good judgment. Work with senior management and peers for strategy development and execution planning. Guide talent identification and development processes for the function. Approve hiring and redeployment requests within the group. Conduct root cause analysis on escalations received. Demonstrate very good problem-solving skills and attention to detail. Accurately interpret and compile information from various sources and systems. Meet standards of timeliness and accuracy in work completion. Qualifications we seek in you! Minimum Qualifications / Skills Any Graduate, with Delegated Authority team leading experience for 20-50+ DA/UW team members. Minimum 10+ years of experience in London Markets. Relevant experience in Delegated Authority-UK and Lloyd's Underwriting support for P&C Insurance Industry (Lloyd's DA - BDX mapping, processing, chasing & LPAN creation). Proficient in Underwriting market experience in BPO delivery. Data analysis skills - proficient. Good written and spoken communication skills. Fluent in English (written and oral). Good knowledge of MS Office, especially MS Excel. Preferred Qualifications/Skills Knowledge of Bureau/Non-Bureau market. Good understanding of Delegated Authority in the London Insurance Market. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by law. We are committed to a diverse and inclusive work environment. Please note that Genpact does not charge fees for job applications, and applicants should beware of scams involving payment for application processing or training.
Jul 23, 2025
Full time
Job Description - Senior Manager- Delegated Underwriting Authority - UK/ Lloyd's/London Market, Property & Casualty Insurance (INS028457) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager, Delegated Underwriting Authority - UK/ Lloyd's/London Market, Property & Casualty Insurance. Your role will require you to utilize your experience in and knowledge of Insurance/Reinsurance and delegated underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities Manage teams of 25-50+ and service level targets. Provide guidance to direct reports, comprised of Managers, Assistant Managers, and key SMEs. Monitor, analyze, and report on trends in the key Delegated underwriting performance drivers. Lead weekly/monthly/quarterly discussions on operations with client DA and company stakeholders. Understand the risks faced by the function and the controls in place to manage and mitigate these risks. Ensure clarity around priorities and goals for the entire functional area. Function effectively in a team environment, exercising good judgment. Work with senior management and peers for strategy development and execution planning. Guide talent identification and development processes for the function. Approve hiring and redeployment requests within the group. Conduct root cause analysis on escalations received. Demonstrate very good problem-solving skills and attention to detail. Accurately interpret and compile information from various sources and systems. Meet standards of timeliness and accuracy in work completion. Qualifications we seek in you! Minimum Qualifications / Skills Any Graduate, with Delegated Authority team leading experience for 20-50+ DA/UW team members. Minimum 10+ years of experience in London Markets. Relevant experience in Delegated Authority-UK and Lloyd's Underwriting support for P&C Insurance Industry (Lloyd's DA - BDX mapping, processing, chasing & LPAN creation). Proficient in Underwriting market experience in BPO delivery. Data analysis skills - proficient. Good written and spoken communication skills. Fluent in English (written and oral). Good knowledge of MS Office, especially MS Excel. Preferred Qualifications/Skills Knowledge of Bureau/Non-Bureau market. Good understanding of Delegated Authority in the London Insurance Market. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by law. We are committed to a diverse and inclusive work environment. Please note that Genpact does not charge fees for job applications, and applicants should beware of scams involving payment for application processing or training.
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Desktop Support. Manage Service Requests, Software installations, new computer setups, Imaging existing Laptops/Desktops, upgrades etc. Responsibilities: Desktop/Laptop/Printer/Conference rooms/Mobile Device/Inventory management onsite support. Manage Service Requests, Software installations, new computer setups, Imaging existing Laptops/Desktops, upgrades etc. Maintain overall ownership of User's issues & service ensuring that they receive resolution within a reasonable timeframe. Ability to coordinate with vendors and vendor team and ensure proper communication process is followed with Service Desk and also End User. Ensure compliance with Customer's enterprise device group policies. IMAC related activities and Inventory management. During events, provide on-site setup of Equipment and/or the remote business office; including, coordinating networking requirements and coordinating with other Third Parties associated with the event. Ready to travel to an off site location basis the requirement for all future acquisition setup and cut overs. Collaborate and align with work being carried out by the US team in supporting other locations. Management Responsibilities: Ability to build reports on Metrics / reports from the ticketing tool. Be single point of contact for Service desk & customer. Lead by identifying improvement areas and work with management to plug identified gaps. Participate in reviews and represent performance metrics for the supported region. Qualifications we seek in you! Minimum Qualifications / Skills: Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Qualifications/ Skills: Solid years of experience in domain of desktop management.
Feb 19, 2025
Full time
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Desktop Support. Manage Service Requests, Software installations, new computer setups, Imaging existing Laptops/Desktops, upgrades etc. Responsibilities: Desktop/Laptop/Printer/Conference rooms/Mobile Device/Inventory management onsite support. Manage Service Requests, Software installations, new computer setups, Imaging existing Laptops/Desktops, upgrades etc. Maintain overall ownership of User's issues & service ensuring that they receive resolution within a reasonable timeframe. Ability to coordinate with vendors and vendor team and ensure proper communication process is followed with Service Desk and also End User. Ensure compliance with Customer's enterprise device group policies. IMAC related activities and Inventory management. During events, provide on-site setup of Equipment and/or the remote business office; including, coordinating networking requirements and coordinating with other Third Parties associated with the event. Ready to travel to an off site location basis the requirement for all future acquisition setup and cut overs. Collaborate and align with work being carried out by the US team in supporting other locations. Management Responsibilities: Ability to build reports on Metrics / reports from the ticketing tool. Be single point of contact for Service desk & customer. Lead by identifying improvement areas and work with management to plug identified gaps. Participate in reviews and represent performance metrics for the supported region. Qualifications we seek in you! Minimum Qualifications / Skills: Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Qualifications/ Skills: Solid years of experience in domain of desktop management.
Job Description - VP Data AI Sales (BFS042191) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Vice President- Data and AI Advisor/Sales - High Tech, Software and Services. The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts, creating, shaping, and responding to the ever-increasing new challenges faced within specific industry verticals such as High Tech Hardware, Software, Services, and Manufacturing. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue-generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading-edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake, and Data Cloud on Cloud providers, along with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year-on-year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You will develop relationships with key buyers and decision-makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value-centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), assisting clients in tackling challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platforms (specifically focused on Databricks, Snowflake), AI, and LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI / AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross-functional Genpact teams to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.). Own revenue and bookings targets for dedicated Data AI industry segment and maintain up-to-date revenue forecasts. Build trusted relationships with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and work closely with Genpact and client legal teams in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a Software/Data/AI company or similar consulting firm and looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: High Tech, Hardware, Software, Services, Manufacturing. Deep expertise in developing Data and AI solutions as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationships with clients at C-Suite, EVP, VP, and Technical buyers. Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as Manufacturing, High Tech Software, Hardware, Hospitality, Services, Logistics, Media, Telco, and/or Entertainment. Experience in driving front, middle, back-office transformation in Manufacturing/High Tech firms will be a BIG plus. Experienced in applying groundbreaking AI/ GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Feb 17, 2025
Full time
Job Description - VP Data AI Sales (BFS042191) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Vice President- Data and AI Advisor/Sales - High Tech, Software and Services. The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts, creating, shaping, and responding to the ever-increasing new challenges faced within specific industry verticals such as High Tech Hardware, Software, Services, and Manufacturing. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue-generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading-edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake, and Data Cloud on Cloud providers, along with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year-on-year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You will develop relationships with key buyers and decision-makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value-centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), assisting clients in tackling challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platforms (specifically focused on Databricks, Snowflake), AI, and LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI / AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross-functional Genpact teams to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.). Own revenue and bookings targets for dedicated Data AI industry segment and maintain up-to-date revenue forecasts. Build trusted relationships with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and work closely with Genpact and client legal teams in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a Software/Data/AI company or similar consulting firm and looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: High Tech, Hardware, Software, Services, Manufacturing. Deep expertise in developing Data and AI solutions as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationships with clients at C-Suite, EVP, VP, and Technical buyers. Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as Manufacturing, High Tech Software, Hardware, Hospitality, Services, Logistics, Media, Telco, and/or Entertainment. Experience in driving front, middle, back-office transformation in Manufacturing/High Tech firms will be a BIG plus. Experienced in applying groundbreaking AI/ GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Description - Partner of Change Management Practice, Vice President - English (COR029972) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Inviting applications for the role of Partner of Change Management Practice, Vice President - English We are the architects and builders of intentionally designed human journeys made up of experiences, conversations, narratives and development that help people generate meaning, arrive at insights, and ultimately manifest in new behaviors. Responsibilities: Be trusted team leader within the Change Management Practice; partner with the Global Change Management Practice Lead to manage a large portfolio of global clients. Be an advocate and partner to supporting transformation services teams to help promote and grow the Change Management Practice. Work with relevant stakeholders to build change management understanding and ensure stakeholders are prepared to effectively lead and embed change within teams. Lead and manage a team of 20 client-facing Change Management Practitioners. Leverage established Change Management methodologies/tools to develop and execute the strategic plan supporting implementation, execution and adoption. Account Management of multiple client engagements including setting change strategy and managing change-related project plans from start to finish. Develop and maintain relationships with key client and internal stakeholders. Oversee all change management deliverables including change plan, leadership alignment, communications, change impacts, training/Super Users, Change Agent Network and value realization. Oversee the communication strategy and work with key client stakeholders to develop communications materials. Oversee the training strategy and work with key client stakeholders to develop training materials. Translate theoretical approaches, past experiences and business needs into practical plans and manage/ensure the successful end-to-end delivery. Responsible for ensuring your team meets the broader goals of the organization including revenue, growth, utilization, etc. Responsible for employee life cycle for your team of direct reports including hiring, performance, career path and exit management. Qualifications we seek in you! Minimum Qualifications / Skills: High EQ, curiosity, courageousness, and incisiveness. Bachelor's or Master's Degree; preferably MBA or MA/MS in Org Development and Leadership or a related field. Consulting or industry experience with strong knowledge of change management, organizational design, organization culture, and business transformation. Track record of directly managing a team to successful outcomes. Experience in Digital Transformation. Ability to think strategically and translate concepts into actionable items. Strong consultative and diagnostic skills. Ability to work through organizational complexity. Preferred Qualifications/ Skills: Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines. Excellent leadership skills, including the ability to manage and influence others. Strong analytic skills. Excellent written and verbal communication skills. What can we offer? Consistent job openings with secure employment agreements. Work in a multicultural and diverse environment with employees from over 30 countries. Genpact supports professional trainings and great career development opportunities. Free access to our award-winning learning platform. Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks. Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Feb 17, 2025
Full time
Job Description - Partner of Change Management Practice, Vice President - English (COR029972) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Inviting applications for the role of Partner of Change Management Practice, Vice President - English We are the architects and builders of intentionally designed human journeys made up of experiences, conversations, narratives and development that help people generate meaning, arrive at insights, and ultimately manifest in new behaviors. Responsibilities: Be trusted team leader within the Change Management Practice; partner with the Global Change Management Practice Lead to manage a large portfolio of global clients. Be an advocate and partner to supporting transformation services teams to help promote and grow the Change Management Practice. Work with relevant stakeholders to build change management understanding and ensure stakeholders are prepared to effectively lead and embed change within teams. Lead and manage a team of 20 client-facing Change Management Practitioners. Leverage established Change Management methodologies/tools to develop and execute the strategic plan supporting implementation, execution and adoption. Account Management of multiple client engagements including setting change strategy and managing change-related project plans from start to finish. Develop and maintain relationships with key client and internal stakeholders. Oversee all change management deliverables including change plan, leadership alignment, communications, change impacts, training/Super Users, Change Agent Network and value realization. Oversee the communication strategy and work with key client stakeholders to develop communications materials. Oversee the training strategy and work with key client stakeholders to develop training materials. Translate theoretical approaches, past experiences and business needs into practical plans and manage/ensure the successful end-to-end delivery. Responsible for ensuring your team meets the broader goals of the organization including revenue, growth, utilization, etc. Responsible for employee life cycle for your team of direct reports including hiring, performance, career path and exit management. Qualifications we seek in you! Minimum Qualifications / Skills: High EQ, curiosity, courageousness, and incisiveness. Bachelor's or Master's Degree; preferably MBA or MA/MS in Org Development and Leadership or a related field. Consulting or industry experience with strong knowledge of change management, organizational design, organization culture, and business transformation. Track record of directly managing a team to successful outcomes. Experience in Digital Transformation. Ability to think strategically and translate concepts into actionable items. Strong consultative and diagnostic skills. Ability to work through organizational complexity. Preferred Qualifications/ Skills: Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines. Excellent leadership skills, including the ability to manage and influence others. Strong analytic skills. Excellent written and verbal communication skills. What can we offer? Consistent job openings with secure employment agreements. Work in a multicultural and diverse environment with employees from over 30 countries. Genpact supports professional trainings and great career development opportunities. Free access to our award-winning learning platform. Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks. Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Job Description - Assistant Vice President- Digital Sales - Agentic AP Solution (COR030393) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President- Digital Sales - Agentic AP Solution. The Digital Sales individual will be a member of a dynamic team driving growth of digital solutions in a prioritized portfolio of existing and new accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within one of the specific industry verticals such as Consumer goods, Retail, Hi Tech and Manufacturing, Banking & financial services, in support of Genpact's Sales and Transformation Services community. The digital sales team has recently enjoyed good growth and made notable wins with new logos, as well as increasing the digital footprint with existing customers. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge digital solutions with your deep domain expertise to create innovation and thought leadership opportunities! Responsibilities Display strong domain knowledge in Finance and Accounting processes with demonstrated ability to drive business solutions in Accounts Payable, Record to Report etc. Identify and target potential clients through various channels such as networking and social media. Drive Software sales in Retail environment with clients where Genpact doesn't perform managed services. Demonstrate an understanding of a client's business and use of Digital technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for our proprietary Agentic SaaS solution in the Finance & Accounting domain. Demonstrate understanding of Artificial Intelligence (AI) technologies like Generative AI, Machine Learning, Large Language Models etc. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. Own delivery estimations, solutioning and pricing for proposed client solutions and work closely with Genpact and client legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc. This role reports to the Global Agentic Growth Leader & Growth Leader for Digital. The Senior Digital Advisor / Seller will work in close partnership with Genpact Sales, Solutions, SMEs, Partner (Microsoft) Account teams and other consulting leaders within Genpact in successfully establishing and growing client relationships, innovating with clients and winning deals. Qualifications we seek in you! Minimum Qualifications / Skills Product Knowledge: Deep understanding of finance and accounting solutions, including features, benefits, and how it meets the needs of different businesses. Industry Expertise: Familiarity with the different industries including CPG, Hi Tech & Manufacturing. Sales Skills: Strong abilities in prospecting, qualifying leads, presenting solutions, negotiating, and closing deals. Proven Experience and success in driving SaaS product sales. Communication Skills: Excellent verbal and written communication to effectively convey complex information and build relationships with clients. Customer-Centric Approach: Focus on understanding and addressing the specific needs and pain points of customers. Problem-Solving Skills: Aptitude for identifying customer problems and proposing tailored solutions. Adaptability: Flexibility to adapt to different customer needs and market changes. Persistence and Resilience: Determination to pursue leads and handle rejection positively. Team Collaboration: Ability to work well with marketing, product development, and customer support teams to ensure customer satisfaction. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as Manufacturing, High Tech Software, Hardware, Hospitality, Services, Logistics, Media, Telco, and/or Entertainment. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of SaaS architecture, integrations, and domain expertise. Ability to engage, and work with C level executives on the client side. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
Feb 15, 2025
Full time
Job Description - Assistant Vice President- Digital Sales - Agentic AP Solution (COR030393) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President- Digital Sales - Agentic AP Solution. The Digital Sales individual will be a member of a dynamic team driving growth of digital solutions in a prioritized portfolio of existing and new accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within one of the specific industry verticals such as Consumer goods, Retail, Hi Tech and Manufacturing, Banking & financial services, in support of Genpact's Sales and Transformation Services community. The digital sales team has recently enjoyed good growth and made notable wins with new logos, as well as increasing the digital footprint with existing customers. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge digital solutions with your deep domain expertise to create innovation and thought leadership opportunities! Responsibilities Display strong domain knowledge in Finance and Accounting processes with demonstrated ability to drive business solutions in Accounts Payable, Record to Report etc. Identify and target potential clients through various channels such as networking and social media. Drive Software sales in Retail environment with clients where Genpact doesn't perform managed services. Demonstrate an understanding of a client's business and use of Digital technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for our proprietary Agentic SaaS solution in the Finance & Accounting domain. Demonstrate understanding of Artificial Intelligence (AI) technologies like Generative AI, Machine Learning, Large Language Models etc. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. Own delivery estimations, solutioning and pricing for proposed client solutions and work closely with Genpact and client legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc. This role reports to the Global Agentic Growth Leader & Growth Leader for Digital. The Senior Digital Advisor / Seller will work in close partnership with Genpact Sales, Solutions, SMEs, Partner (Microsoft) Account teams and other consulting leaders within Genpact in successfully establishing and growing client relationships, innovating with clients and winning deals. Qualifications we seek in you! Minimum Qualifications / Skills Product Knowledge: Deep understanding of finance and accounting solutions, including features, benefits, and how it meets the needs of different businesses. Industry Expertise: Familiarity with the different industries including CPG, Hi Tech & Manufacturing. Sales Skills: Strong abilities in prospecting, qualifying leads, presenting solutions, negotiating, and closing deals. Proven Experience and success in driving SaaS product sales. Communication Skills: Excellent verbal and written communication to effectively convey complex information and build relationships with clients. Customer-Centric Approach: Focus on understanding and addressing the specific needs and pain points of customers. Problem-Solving Skills: Aptitude for identifying customer problems and proposing tailored solutions. Adaptability: Flexibility to adapt to different customer needs and market changes. Persistence and Resilience: Determination to pursue leads and handle rejection positively. Team Collaboration: Ability to work well with marketing, product development, and customer support teams to ensure customer satisfaction. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as Manufacturing, High Tech Software, Hardware, Hospitality, Services, Logistics, Media, Telco, and/or Entertainment. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of SaaS architecture, integrations, and domain expertise. Ability to engage, and work with C level executives on the client side. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
Job Description - VP - Data AI Sales (CPG056830) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Vice President- Data and AI Advisor/Sales - High Tech, Software and Services The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within one of the specific industry verticals such as High Tech Hardware, Software, Services and Manufacturing, in support of Genpact's Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year-on-year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platform (specifically focused on Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI/AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross functional Genpact's team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.) Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts. Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a Software/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: High Tech, Hardware, Software, Services, Manufacturing. Deep expertise in developing Data and AI solution as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationship with clients at C-Suite, EVP, VP and Technical buyers. Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as Manufacturing, High Tech Software, Hardware, Hospitality, Services, Logistics, Media, Telco, and/or Entertainment. Experience in driving front, middle, back-office transformation in Manufacturing/High Tech firms will be a BIG plus. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaSpartners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Feb 15, 2025
Full time
Job Description - VP - Data AI Sales (CPG056830) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Vice President- Data and AI Advisor/Sales - High Tech, Software and Services The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within one of the specific industry verticals such as High Tech Hardware, Software, Services and Manufacturing, in support of Genpact's Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year-on-year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platform (specifically focused on Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI/AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross functional Genpact's team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.) Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts. Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a Software/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: High Tech, Hardware, Software, Services, Manufacturing. Deep expertise in developing Data and AI solution as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationship with clients at C-Suite, EVP, VP and Technical buyers. Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as Manufacturing, High Tech Software, Hardware, Hospitality, Services, Logistics, Media, Telco, and/or Entertainment. Experience in driving front, middle, back-office transformation in Manufacturing/High Tech firms will be a BIG plus. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaSpartners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Description - Assistant Vice President - Head of Social (COR029868) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President - Head of Social The Head of Social will be responsible for setting the vision and strategy for how Genpact shows up across all social platforms, creating audience-centric content and experiences that educate and engage users to ultimately shift brand awareness and perception of Genpact as a leader in advanced technology. The successful candidate requires experience in social media strategy and execution, with extensive knowledge of both organic and paid strategies. They will thrive in a fast-paced business environment, be comfortable with ambiguity, and excel in senior stakeholder management. Responsibilities Lead and own how our brand comes to life via social media, providing strategic oversight of our entire Social Media experience across platforms. This role will be responsible for how social can be leveraged to reposition Genpact as a leader in Data, Tech, and AI, driving brand awareness, consideration, and ultimately business growth. Define the end-to-end channel vision for social, setting out the objectives and resources (skills, resources, budget, and technology) required to realize that vision. Partner with channel operations on the delivery of the social strategy. Guide our platform strategy (currently active on LinkedIn, Facebook, X, YouTube, and Instagram), defining the audience, content, and creative approach that enables delivery of scorecard and business objectives, whilst establishing the governance for launching and sunsetting channels. Lead Genpact's social content strategy, partnering with senior leaders across the business to define and deliver the content framework for Brand, Client, and Talent marketing. This will include identifying the content pillars that support the business objectives for each unit, whilst laddering up to the broader ambition of establishing Genpact as a leader in DTAI. Define the channel governance framework including policies, procedures, and other tools to manage our reputation, consistency/standardization, and ensure compliance with all platform policies and regulations at a global level. Drive and grow the social ambassadorship and executive comms strategy, enabling Genpact to harness the potential of employees and their social networks. Provide 'white glove' treatment for executive leaders by supporting them with 121 plans and training to uplevel their use of social media as key voices of Genpact. Own the social media performance scorecard and all KPIs for measuring success, partnering with Performance Marketing to set the testing framework, understand the impact of A/B testing and enhancements, and continually optimize the user experience. The Head of Social will be responsible for meeting all business metrics as defined in the social media scorecard. Ensure the social media user experience is integrated as required with other paid, owned, and earned channels, enabling creation of a holistic customer journey for the audiences that matter (clients, prospects, talent, market influencers, etc). Qualifications we seek in you! Minimum Qualifications / Skills Relevant years of proven expertise in social media, with experience as an individual contributor and team leader in disciplines including social media strategy (organic and paid), platform strategy, content and creative, community management, etc. Deep knowledge of B2B marketing and social media, with experience in the enterprise technology or professional services sector an advantage. Extensive knowledge of social media best practices related to creative content, platform-specific features, user consumption, and paid opportunities. Relevant years in people leadership, with a proven ability to galvanize and inspire cross-functional, geographically diverse teams. Demonstratable analytical skills with the ability to forecast performance, set and deliver against scorecard goals, develop and deliver a testing framework, and create and summarize large data sets into clear insights that inform decisions. Executive presence, with excellent stakeholder management and communication skills. Demonstrable experience creating and gaining buy-in for business cases and briefing senior leaders on recommendations and outcomes. Experienced in executive comms, including creating and delivering personalized social media strategy and training for senior executives. A keen interest in technology and AI, with a passion for using tech to improve ways of working, both for oneself/internal teams and the clients we serve. What can we offer? Consistent job openings with secure employment agreements. Work in a multicultural and diverse environment with employees from over 30 countries. Genpact supports professional trainings and great career development opportunities. Free access to our award-winning learning platform. Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks. Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Feb 13, 2025
Full time
Job Description - Assistant Vice President - Head of Social (COR029868) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President - Head of Social The Head of Social will be responsible for setting the vision and strategy for how Genpact shows up across all social platforms, creating audience-centric content and experiences that educate and engage users to ultimately shift brand awareness and perception of Genpact as a leader in advanced technology. The successful candidate requires experience in social media strategy and execution, with extensive knowledge of both organic and paid strategies. They will thrive in a fast-paced business environment, be comfortable with ambiguity, and excel in senior stakeholder management. Responsibilities Lead and own how our brand comes to life via social media, providing strategic oversight of our entire Social Media experience across platforms. This role will be responsible for how social can be leveraged to reposition Genpact as a leader in Data, Tech, and AI, driving brand awareness, consideration, and ultimately business growth. Define the end-to-end channel vision for social, setting out the objectives and resources (skills, resources, budget, and technology) required to realize that vision. Partner with channel operations on the delivery of the social strategy. Guide our platform strategy (currently active on LinkedIn, Facebook, X, YouTube, and Instagram), defining the audience, content, and creative approach that enables delivery of scorecard and business objectives, whilst establishing the governance for launching and sunsetting channels. Lead Genpact's social content strategy, partnering with senior leaders across the business to define and deliver the content framework for Brand, Client, and Talent marketing. This will include identifying the content pillars that support the business objectives for each unit, whilst laddering up to the broader ambition of establishing Genpact as a leader in DTAI. Define the channel governance framework including policies, procedures, and other tools to manage our reputation, consistency/standardization, and ensure compliance with all platform policies and regulations at a global level. Drive and grow the social ambassadorship and executive comms strategy, enabling Genpact to harness the potential of employees and their social networks. Provide 'white glove' treatment for executive leaders by supporting them with 121 plans and training to uplevel their use of social media as key voices of Genpact. Own the social media performance scorecard and all KPIs for measuring success, partnering with Performance Marketing to set the testing framework, understand the impact of A/B testing and enhancements, and continually optimize the user experience. The Head of Social will be responsible for meeting all business metrics as defined in the social media scorecard. Ensure the social media user experience is integrated as required with other paid, owned, and earned channels, enabling creation of a holistic customer journey for the audiences that matter (clients, prospects, talent, market influencers, etc). Qualifications we seek in you! Minimum Qualifications / Skills Relevant years of proven expertise in social media, with experience as an individual contributor and team leader in disciplines including social media strategy (organic and paid), platform strategy, content and creative, community management, etc. Deep knowledge of B2B marketing and social media, with experience in the enterprise technology or professional services sector an advantage. Extensive knowledge of social media best practices related to creative content, platform-specific features, user consumption, and paid opportunities. Relevant years in people leadership, with a proven ability to galvanize and inspire cross-functional, geographically diverse teams. Demonstratable analytical skills with the ability to forecast performance, set and deliver against scorecard goals, develop and deliver a testing framework, and create and summarize large data sets into clear insights that inform decisions. Executive presence, with excellent stakeholder management and communication skills. Demonstrable experience creating and gaining buy-in for business cases and briefing senior leaders on recommendations and outcomes. Experienced in executive comms, including creating and delivering personalized social media strategy and training for senior executives. A keen interest in technology and AI, with a passion for using tech to improve ways of working, both for oneself/internal teams and the clients we serve. What can we offer? Consistent job openings with secure employment agreements. Work in a multicultural and diverse environment with employees from over 30 countries. Genpact supports professional trainings and great career development opportunities. Free access to our award-winning learning platform. Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks. Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.