Genpact
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Senior Principal consultant- Service Now (ITO098814) Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Invitation Inviting applications for the role of Senior Principal consultant- Service Now. Genpact has a vacancy for a Senior Project Manager in its expanding Orchestration Group to support global customers. The group is expanding to cater to the growing number of varied and exciting projects and customers. This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact. Responsibilities Project Management of product-based solutions Define project scope, goals, timelines, and deliverables in collaboration with stakeholders and technical teams. Tracking, monitoring & reporting on project progress, quality of deliveries, budget consumption, and timelines. Monitor project progress and deliver regular status updates to stakeholders. Identify, mitigate, and manage risks and issues throughout the project lifecycle. Enforce ServiceNow best practices and governance standards. Provide consultancy to customers on Genpact Digital products Take responsibility for customer satisfaction and building a long-term relationship with key customers Minimum Qualifications Good experience in IT project management, with focus on managing ServiceNow projects. Ability to quickly understand a client's business strategy, processes, needs and to design solutions to support it. Experience in leading requirements gathering workshops and business analysis. Proven track record of delivering ServiceNow modules such as ITSM, CSM, ITOM, HRSD, or custom apps. Strong understanding of Agile and Waterfall methodologies; PMP, Scrum Master, or Prince2 certification is a plus. Familiarity with ServiceNow platform architecture, CMDB, and modules is highly desirable. Project Management skills (Risk, scope, budget, Timelines management, etc.) Excellent communication, leadership, and stakeholder management skills. Strong analytical and problem-solving abilities. Ability to align working hours when needed to customers abroad Preferred qualifications Experience in Business Process Management software Experience with BPM tools like Service Now, Appian or Remedy, etc. Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Senior Principal consultant- Service Now (ITO098814) Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Invitation Inviting applications for the role of Senior Principal consultant- Service Now. Genpact has a vacancy for a Senior Project Manager in its expanding Orchestration Group to support global customers. The group is expanding to cater to the growing number of varied and exciting projects and customers. This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact. Responsibilities Project Management of product-based solutions Define project scope, goals, timelines, and deliverables in collaboration with stakeholders and technical teams. Tracking, monitoring & reporting on project progress, quality of deliveries, budget consumption, and timelines. Monitor project progress and deliver regular status updates to stakeholders. Identify, mitigate, and manage risks and issues throughout the project lifecycle. Enforce ServiceNow best practices and governance standards. Provide consultancy to customers on Genpact Digital products Take responsibility for customer satisfaction and building a long-term relationship with key customers Minimum Qualifications Good experience in IT project management, with focus on managing ServiceNow projects. Ability to quickly understand a client's business strategy, processes, needs and to design solutions to support it. Experience in leading requirements gathering workshops and business analysis. Proven track record of delivering ServiceNow modules such as ITSM, CSM, ITOM, HRSD, or custom apps. Strong understanding of Agile and Waterfall methodologies; PMP, Scrum Master, or Prince2 certification is a plus. Familiarity with ServiceNow platform architecture, CMDB, and modules is highly desirable. Project Management skills (Risk, scope, budget, Timelines management, etc.) Excellent communication, leadership, and stakeholder management skills. Strong analytical and problem-solving abilities. Ability to align working hours when needed to customers abroad Preferred qualifications Experience in Business Process Management software Experience with BPM tools like Service Now, Appian or Remedy, etc. Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Genpact
Overview With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Principal Consultant - Azure AI Engineer / Lead (ITO098519) Principal Consultant - Azure AI Engineer / Lead - ITO098519 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, YouTube, and Facebook. Role Inviting Applications for the role of Principal Consultant - Azure AI Engineer / Lead Responsibilities Design & Development: Architect and develop end-to-end AI/ML solutions using Azure AI services (e.g., Azure Machine Learning, Azure Cognitive Services, Azure Databricks, Azure Synapse Analytics). Model Deployment & Management: Implement robust MLOps practices for CI/CD, monitoring, and retraining of machine learning models in Azure. Data Pipelining: Build and optimize scalable data pipelines for ingesting, transforming, and preparing large datasets for AI model training and inference. Performance Optimization: Optimize AI models and their serving infrastructure for performance, cost-efficiency, and scalability. Collaboration: Work with data scientists to operationalize models, provide feedback on model design for production readiness, and ensure seamless integration with existing systems. Troubleshooting & Support: Diagnose and resolve issues related to AI/ML deployments, data pipelines, and Azure infrastructure. Security & Compliance: Ensure AI solutions adhere to best practices for data security, privacy, and compliance within the Azure ecosystem. Documentation: Create comprehensive documentation for AI solution architectures, deployment procedures, and operational guidelines. Stay Current: Keep abreast of the latest advancements in Azure AI services, machine learning technologies, and MLOps trends. Qualifications Minimum Qualifications Bachelor's or master's degree in computer science, Engineering, Data Science, or a related quantitative field. Relevant years of experience in developing and deploying AI/ML solutions, with a strong focus on Microsoft Azure. Proficiency in Python and experience with relevant AI/ML libraries (e.g., scikit-learn, TensorFlow, PyTorch, Keras). Demonstrated experience with Azure Machine Learning, including MLOps concepts, model registration, deployment (AKS, ACI), and monitoring. Hands-on experience with Azure data services such as Azure Data Lake Storage, Azure Data Factory, Azure Databricks, or Azure Synapse Analytics. Solid understanding of software engineering principles, including version control (Git), testing, and code review. Experience with containerization technologies (Docker, Kubernetes). Strong problem-solving skills and the ability to work independently and as part of a team. Excellent communication and interpersonal skills. Preferred Qualifications/ Skills Azure certifications (e.g., Azure AI Engineer Associate, Azure Data Scientist Associate). Experience with Azure Cognitive Services (e.g., Language, Vision, Speech) or Azure Bot Service. Familiarity with streaming data processing frameworks (e.g., Apache Kafka, Azure Event Hubs, Azure Stream Analytics). Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions). Understanding of distributed computing concepts and big data technologies. Prior experience with sequential data processing, time-series analysis, or natural language processing (NLP). Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Overview With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Principal Consultant - Azure AI Engineer / Lead (ITO098519) Principal Consultant - Azure AI Engineer / Lead - ITO098519 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, YouTube, and Facebook. Role Inviting Applications for the role of Principal Consultant - Azure AI Engineer / Lead Responsibilities Design & Development: Architect and develop end-to-end AI/ML solutions using Azure AI services (e.g., Azure Machine Learning, Azure Cognitive Services, Azure Databricks, Azure Synapse Analytics). Model Deployment & Management: Implement robust MLOps practices for CI/CD, monitoring, and retraining of machine learning models in Azure. Data Pipelining: Build and optimize scalable data pipelines for ingesting, transforming, and preparing large datasets for AI model training and inference. Performance Optimization: Optimize AI models and their serving infrastructure for performance, cost-efficiency, and scalability. Collaboration: Work with data scientists to operationalize models, provide feedback on model design for production readiness, and ensure seamless integration with existing systems. Troubleshooting & Support: Diagnose and resolve issues related to AI/ML deployments, data pipelines, and Azure infrastructure. Security & Compliance: Ensure AI solutions adhere to best practices for data security, privacy, and compliance within the Azure ecosystem. Documentation: Create comprehensive documentation for AI solution architectures, deployment procedures, and operational guidelines. Stay Current: Keep abreast of the latest advancements in Azure AI services, machine learning technologies, and MLOps trends. Qualifications Minimum Qualifications Bachelor's or master's degree in computer science, Engineering, Data Science, or a related quantitative field. Relevant years of experience in developing and deploying AI/ML solutions, with a strong focus on Microsoft Azure. Proficiency in Python and experience with relevant AI/ML libraries (e.g., scikit-learn, TensorFlow, PyTorch, Keras). Demonstrated experience with Azure Machine Learning, including MLOps concepts, model registration, deployment (AKS, ACI), and monitoring. Hands-on experience with Azure data services such as Azure Data Lake Storage, Azure Data Factory, Azure Databricks, or Azure Synapse Analytics. Solid understanding of software engineering principles, including version control (Git), testing, and code review. Experience with containerization technologies (Docker, Kubernetes). Strong problem-solving skills and the ability to work independently and as part of a team. Excellent communication and interpersonal skills. Preferred Qualifications/ Skills Azure certifications (e.g., Azure AI Engineer Associate, Azure Data Scientist Associate). Experience with Azure Cognitive Services (e.g., Language, Vision, Speech) or Azure Bot Service. Familiarity with streaming data processing frameworks (e.g., Apache Kafka, Azure Event Hubs, Azure Stream Analytics). Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions). Understanding of distributed computing concepts and big data technologies. Prior experience with sequential data processing, time-series analysis, or natural language processing (NLP). Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.