Methods
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They acquire the best talents from the market and, as line manager, then enable their career progression, supporting the development of capability that will contribute the design and business development of a specific practice (for instance: Cyber, Digital, Cloud or Change). CCM will ensure project teams have the best talents at the right time, on the right role and the right cost, always maintaining high levels of utilisation. To do so, the Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to deliver recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre RECRUITMENT Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants candidates and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK MANAGEMENT Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. DEVELOPMENT Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Support the development and promotion of service offers aligned with team capabilities. ENABLE BUSINESS DEVELOPMENT Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Minimum of five years' experience in a leadership, team management, or capability management role, preferably within consulting or the public sector. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included).
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role specification Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods' delivery in IT Enterprise Services. They acquire the best talents from the market and, as line manager, then enable their career progression, supporting the development of capability that will contribute the design and business development of a specific practice (for instance: Cyber, Digital, Cloud or Change). CCM will ensure project teams have the best talents at the right time, on the right role and the right cost, always maintaining high levels of utilisation. To do so, the Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to deliver recruitment, resource planning, skills development, management and capability growth. The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area. Key Responsibilities - within Methods Competency Centre RECRUITMENT Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company. Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team. Build and maintain a steady pipeline of consultants candidates and proactively recruit top talent in advance to meet future business needs. Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK MANAGEMENT Manage the onboarding and probation process for new consultants. Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company's profitability. Ensure accurate and timeline reporting and communication with all functions. Collaborate with finance and operational leads on budgeting and workforce planning. Act as escalation point for consultant professional and personal issues. Contribute to continuous improvement. DEVELOPMENT Support professional growth through coaching, feedback, appraisals, and career development plans. Ensure training needs are identified and addressed. Keep the skills matrix updated to ensure accurate visibility of team capabilities and expertise. Support the development and promotion of service offers aligned with team capabilities. ENABLE BUSINESS DEVELOPMENT Work closely and collaborate with the sales and bid teams to support business development opportunities. Align consultants with the right assignments/projects based on their skills, experience, and project requirements. Key Responsibilities - within Consultant Experience and Support Foster a positive and collaborative team culture. Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development. Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned. Promote wellbeing and provide support with absence management. Ensure compliance with HR policies and guidelines. Monitor and track consultant performance to support continuous improvement. Promote diversity and inclusion. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Minimum of five years' experience in a leadership, team management, or capability management role, preferably within consulting or the public sector. Strong experience in resource and team management, workforce planning, and bench utilisation management. Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants. Track record of managing team budgets, headcount planning, and performance targets. Ability to influence, negotiate, and build trusted relationships across the organisation. Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages. Ability to deliver accurate, timely reporting across multiple stakeholders Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Being part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment. As well as this, we offer: Wellness 24/7 Confidential employee assistance programme. Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes. Time off 25 days a year. Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Life Assurance of 4 times base salary. Private Medical Insurance which is non-contributory (spouse and dependants included).
Methods
About Methods Methods is a £100M+ IT Services Consultancy that partners with central government departments, agencies, and commercial organisations to deliver meaningful digital transformation. Established over 30 years ago and UK-based, we combine expertise in transformation, delivery, technology, and collaboration to create people-centred solutions that deliver lasting value. Predominantly focused on the public sector, whilst continuing to expand its private sector presence, Methods combines deep consulting expertise with the capability and scale of the Alten Group, which acquired Methods in 2022. As part of our continued growth, we are seeking an experienced and commercially minded ServiceNow Pre-Sales & Assurance Consultant to support business development activities, shape winning solutions, and provide delivery assurance across our ServiceNow portfolio. This role sits at the intersection of sales, solution design, and delivery excellence. The successful candidate will work closely with account teams, proposition leads, architects, and delivery teams to ensure that ServiceNow opportunities are both compelling and deliverable. Key Responsibilities The ServiceNow Pre-Sales & Assurance Consultant carries out the following activities: 1. Pre-Sales & Business Development Support the sales team in identifying and qualifying ServiceNow opportunities across public and private sector clients. Lead discovery workshops with prospective customers to understand business challenges, objectives, and requirements. Shape solution approaches that align customer outcomes with Methods' ServiceNow capabilities. Contribute to bids, proposals, framework responses, RFPs, and presentations. Develop compelling business cases, value propositions, and transformation roadmaps. Present ServiceNow solutions to senior stakeholders, both technical and non-technical. Support account planning activities and identify opportunities for service expansion within existing customers. Collaborate with strategic partners, including ServiceNow, to develop joint opportunities. 2. Solution Design & Opportunity Leadership Act as the lead solution designer for ServiceNow opportunities. Define solution architectures, delivery approaches, operating models, and target outcomes. Ensure proposed solutions align with ServiceNow best practice, platform capabilities, and customer objectives. Produce high-quality solution documentation, including architectures, service models, implementation plans, and estimates. Work closely with delivery teams to validate assumptions, resource requirements, risks, and dependencies. Support commercial modelling and effort estimation activities. Ensure solutions reflect industry standards, governance requirements, and security considerations. 3. Delivery Assurance & Quality Governance Provide independent assurance on ServiceNow programmes and projects throughout the delivery lifecycle. Review project artefacts, designs, delivery plans, and governance processes to identify delivery risks and improvement opportunities. Ensure adherence to agreed methodologies, platform standards, and implementation best practice. Conduct health checks and assurance reviews for ongoing engagements. Support project mobilisation activities to ensure a seamless transition from sales to delivery. Provide guidance and challenge to delivery teams to drive successful outcomes. Identify lessons learned and contribute to the continuous improvement of Methods' ServiceNow delivery capability. Support customer governance boards and executive stakeholder reviews where required. 4. Capability Development Support the development of ServiceNow propositions, accelerators, reusable assets, and thought leadership. Contribute to Methods' ServiceNow community through mentoring, knowledge sharing, and best practice development. Maintain awareness of ServiceNow product developments, licensing changes, and emerging industry trends. Support internal capability growth through coaching and pre-sales enablement activities. Desirable Skills & Experience Proven experience in a ServiceNow consulting, architecture, pre-sales, or solution design role. Strong understanding of the ServiceNow platform and its key modules, including ITSM, ITOM, ITAM, SecOps, IRM/GRC, HRSD, CSM, and App Engine. Experience leading solution design activities for complex digital transformation programmes. Demonstrable experience supporting bids, proposals, and customer presentations. Strong understanding of public sector procurement and framework-based opportunities. Experience performing delivery assurance, governance reviews, or programme health checks. Excellent stakeholder management and communication skills, with the ability to engage senior executives and technical teams. Commercially aware, with experience supporting estimation, business cases, and opportunity qualification. Self-motivated, collaborative, and able to work across multiple opportunities and engagements simultaneously. Experience of Agile, ITIL, DevOps, or service management practices would be advantageous. Professional Qualifications (Desirable) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Technical Architect (CTA) or Master Architect (desirable) ITIL Foundation or higher Agile Practitioner, Scrum Master, PRINCE2, or equivalent delivery qualification Why Join Methods? Opportunity to shape and lead high-profile ServiceNow opportunities across government and commercial sectors. Work alongside experienced consultants, architects, and digital transformation experts. Access to continuous learning, professional development, and certification support. Be part of a collaborative, people-centred organisation that values innovation, delivery excellence, and long-term customer relationships. Contribute to the growth of one of Methods' strategic Enterprise Platform propositions and play a key role in expanding our ServiceNow capability. This role will require you to have, or be willing to undergo, appropriate security clearance depending on client requirements. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment As well as this we offer: Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website
About Methods Methods is a £100M+ IT Services Consultancy that partners with central government departments, agencies, and commercial organisations to deliver meaningful digital transformation. Established over 30 years ago and UK-based, we combine expertise in transformation, delivery, technology, and collaboration to create people-centred solutions that deliver lasting value. Predominantly focused on the public sector, whilst continuing to expand its private sector presence, Methods combines deep consulting expertise with the capability and scale of the Alten Group, which acquired Methods in 2022. As part of our continued growth, we are seeking an experienced and commercially minded ServiceNow Pre-Sales & Assurance Consultant to support business development activities, shape winning solutions, and provide delivery assurance across our ServiceNow portfolio. This role sits at the intersection of sales, solution design, and delivery excellence. The successful candidate will work closely with account teams, proposition leads, architects, and delivery teams to ensure that ServiceNow opportunities are both compelling and deliverable. Key Responsibilities The ServiceNow Pre-Sales & Assurance Consultant carries out the following activities: 1. Pre-Sales & Business Development Support the sales team in identifying and qualifying ServiceNow opportunities across public and private sector clients. Lead discovery workshops with prospective customers to understand business challenges, objectives, and requirements. Shape solution approaches that align customer outcomes with Methods' ServiceNow capabilities. Contribute to bids, proposals, framework responses, RFPs, and presentations. Develop compelling business cases, value propositions, and transformation roadmaps. Present ServiceNow solutions to senior stakeholders, both technical and non-technical. Support account planning activities and identify opportunities for service expansion within existing customers. Collaborate with strategic partners, including ServiceNow, to develop joint opportunities. 2. Solution Design & Opportunity Leadership Act as the lead solution designer for ServiceNow opportunities. Define solution architectures, delivery approaches, operating models, and target outcomes. Ensure proposed solutions align with ServiceNow best practice, platform capabilities, and customer objectives. Produce high-quality solution documentation, including architectures, service models, implementation plans, and estimates. Work closely with delivery teams to validate assumptions, resource requirements, risks, and dependencies. Support commercial modelling and effort estimation activities. Ensure solutions reflect industry standards, governance requirements, and security considerations. 3. Delivery Assurance & Quality Governance Provide independent assurance on ServiceNow programmes and projects throughout the delivery lifecycle. Review project artefacts, designs, delivery plans, and governance processes to identify delivery risks and improvement opportunities. Ensure adherence to agreed methodologies, platform standards, and implementation best practice. Conduct health checks and assurance reviews for ongoing engagements. Support project mobilisation activities to ensure a seamless transition from sales to delivery. Provide guidance and challenge to delivery teams to drive successful outcomes. Identify lessons learned and contribute to the continuous improvement of Methods' ServiceNow delivery capability. Support customer governance boards and executive stakeholder reviews where required. 4. Capability Development Support the development of ServiceNow propositions, accelerators, reusable assets, and thought leadership. Contribute to Methods' ServiceNow community through mentoring, knowledge sharing, and best practice development. Maintain awareness of ServiceNow product developments, licensing changes, and emerging industry trends. Support internal capability growth through coaching and pre-sales enablement activities. Desirable Skills & Experience Proven experience in a ServiceNow consulting, architecture, pre-sales, or solution design role. Strong understanding of the ServiceNow platform and its key modules, including ITSM, ITOM, ITAM, SecOps, IRM/GRC, HRSD, CSM, and App Engine. Experience leading solution design activities for complex digital transformation programmes. Demonstrable experience supporting bids, proposals, and customer presentations. Strong understanding of public sector procurement and framework-based opportunities. Experience performing delivery assurance, governance reviews, or programme health checks. Excellent stakeholder management and communication skills, with the ability to engage senior executives and technical teams. Commercially aware, with experience supporting estimation, business cases, and opportunity qualification. Self-motivated, collaborative, and able to work across multiple opportunities and engagements simultaneously. Experience of Agile, ITIL, DevOps, or service management practices would be advantageous. Professional Qualifications (Desirable) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Technical Architect (CTA) or Master Architect (desirable) ITIL Foundation or higher Agile Practitioner, Scrum Master, PRINCE2, or equivalent delivery qualification Why Join Methods? Opportunity to shape and lead high-profile ServiceNow opportunities across government and commercial sectors. Work alongside experienced consultants, architects, and digital transformation experts. Access to continuous learning, professional development, and certification support. Be part of a collaborative, people-centred organisation that values innovation, delivery excellence, and long-term customer relationships. Contribute to the growth of one of Methods' strategic Enterprise Platform propositions and play a key role in expanding our ServiceNow capability. This role will require you to have, or be willing to undergo, appropriate security clearance depending on client requirements. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment As well as this we offer: Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website