Edelman
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Account Director - Health - Hybrid - 3 days per week in office As an Account Director in our Health practice, you will lead and manage teams delivering high-impact communications programmes across global pharmaceutical clients-particularly within Neuroscience and Nipocalimab portfolios. You will serve as the key client contact and oversee large-scale integrated campaigns, ensuring scientific credibility and creative excellence throughout. You will bring strong expertise in communicating complex scientific and clinical data in the neuro space-whether for early pipeline molecules, late-stage assets, or disease awareness initiatives-and understand the nuances of engaging key stakeholders in neurological and psychiatric disease areas. Experience Proven experience within healthcare communications, specifically focused on neuroscience and/or Nipocalimab (e.g. epilepsy, depression, migraine, schizophrenia, MS, Parkinson's, Alzheimer's). Agency background preferred, with experience developing and delivering integrated communications strategies for pharmaceutical brands across the product lifecycle. Skilled at distilling complex scientific/clinical content into compelling messages for a variety of audiences including HCPs, media, patients, and advocacy groups. Demonstrated success managing medical affairs, regulatory, and global brand stakeholders on healthcare programmes with neuro focus. Experience navigating the challenges of stigma, disease burden, and health inequalities in neuro-related communications. Skills Scientific Fluency: Able to confidently translate clinical data and disease education into strategic and creative communications. Media & Stakeholder Engagement: Proven ability to build relationships with key journalists, medical influencers, advocacy groups, and KOLs in neuroscience. Team Leadership: Ability to inspire and lead high-performing teams; manage up, down and across effectively. Strategic Thinking: Adept at turning insights into actionable strategy, delivering work that meets commercial objectives and resonates in specialist fields. Client Management: Confident in leading client relationships, fostering trust and navigating complex feedback environments. Creative Collaboration: Able to partner with creative teams to drive innovative thinking within the bounds of scientific and regulatory frameworks. Benefits Our benefits and policies are designed to ensure our employees feel comfortable, inspired, and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance, and time away including: Competitive Annual Holiday plus an additional day's holiday for your birthday and 3 days over the festive season. Flexible working - Hybrid working policy and 30 days' work from anywhere worldwide! Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary. Building a Family - Whether it is maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition, Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause, and fertility support. Health and Wellbeing - Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence. Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute Community - Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us. Our Values Core to our culture are our values , which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients, and the community, and inspire great work. The Relentless Pursuit of Excellence: Bringing the best of ourselves and partners to our clients. The Freedom to be Constantly Curious: Tenacious, flexible, and thorough approach that drives creativity and growth for clients and ourselves. The Courage to do the Right Thing: Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues. The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness, and equality. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Account Director - Health - Hybrid - 3 days per week in office As an Account Director in our Health practice, you will lead and manage teams delivering high-impact communications programmes across global pharmaceutical clients-particularly within Neuroscience and Nipocalimab portfolios. You will serve as the key client contact and oversee large-scale integrated campaigns, ensuring scientific credibility and creative excellence throughout. You will bring strong expertise in communicating complex scientific and clinical data in the neuro space-whether for early pipeline molecules, late-stage assets, or disease awareness initiatives-and understand the nuances of engaging key stakeholders in neurological and psychiatric disease areas. Experience Proven experience within healthcare communications, specifically focused on neuroscience and/or Nipocalimab (e.g. epilepsy, depression, migraine, schizophrenia, MS, Parkinson's, Alzheimer's). Agency background preferred, with experience developing and delivering integrated communications strategies for pharmaceutical brands across the product lifecycle. Skilled at distilling complex scientific/clinical content into compelling messages for a variety of audiences including HCPs, media, patients, and advocacy groups. Demonstrated success managing medical affairs, regulatory, and global brand stakeholders on healthcare programmes with neuro focus. Experience navigating the challenges of stigma, disease burden, and health inequalities in neuro-related communications. Skills Scientific Fluency: Able to confidently translate clinical data and disease education into strategic and creative communications. Media & Stakeholder Engagement: Proven ability to build relationships with key journalists, medical influencers, advocacy groups, and KOLs in neuroscience. Team Leadership: Ability to inspire and lead high-performing teams; manage up, down and across effectively. Strategic Thinking: Adept at turning insights into actionable strategy, delivering work that meets commercial objectives and resonates in specialist fields. Client Management: Confident in leading client relationships, fostering trust and navigating complex feedback environments. Creative Collaboration: Able to partner with creative teams to drive innovative thinking within the bounds of scientific and regulatory frameworks. Benefits Our benefits and policies are designed to ensure our employees feel comfortable, inspired, and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance, and time away including: Competitive Annual Holiday plus an additional day's holiday for your birthday and 3 days over the festive season. Flexible working - Hybrid working policy and 30 days' work from anywhere worldwide! Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary. Building a Family - Whether it is maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition, Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause, and fertility support. Health and Wellbeing - Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence. Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute Community - Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us. Our Values Core to our culture are our values , which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients, and the community, and inspire great work. The Relentless Pursuit of Excellence: Bringing the best of ourselves and partners to our clients. The Freedom to be Constantly Curious: Tenacious, flexible, and thorough approach that drives creativity and growth for clients and ourselves. The Courage to do the Right Thing: Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues. The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness, and equality. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Edelman
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Edelman.ai is seeking a strategic and client-focused AI Success Partner to accelerate internal adoption of our proprietary AI tools and drive external growth of our AI Solutions with Edelman clients. As a key member of Edelman.ai , you will work at the intersection of commercial innovation, AI education, internal consulting, and sales enablement, helping shape the future of communications. This role functions as an overlay account management and enablement position. Your primary "clients" will be Edelman's internal client teams, and you will act as the quarterback for AI-driven innovation across our global portfolio. Responsibilities: Internal Account Engagement & Enablement: Serve as the primary point of contact for client teams seeking AI integration support. Act as a trusted advisor to internal stakeholders on AI value, strategy, and best practices. Empower internal teams to effectively communicate, pitch, and implement the AI platform. Support internal teams in the full sales cycle of AI solutions to external clients. Co-create tailored sales and enablement materials in partnership with product marketing. Conduct initial scoping for advisory engagements and coordinate expert hand-offs. Support development of complex solution proposals with internal and client-facing stakeholders. Platform Adoption & Transformation: Manage Account-Based Transformation process milestones across internal clients. Drive usage and engagement of AI platforms across internal stakeholders. Translate platform and third-party tool capabilities to client work needs. Gather and share feedback from internal teams to influence product development. Partner with marketing, product, and advisory teams to ensure aligned messaging and toolkits. Qualifications: Experience: 5+ years in account management, client success, or sales enablement roles, preferably in AI, SaaS, or enterprise technology. Experience working within matrixed or overlay commercial models. AI & Technical Acumen Deep understanding of AI technologies and data-driven solutions. Familiarity with platforms such as Tableau, Power BI, LLMs, or machine learning applications. Client-Focused Communication Excellent relationship-building and consultative communication skills. Ability to convey complex AI concepts in a client-friendly, outcome-oriented way. Organizational Intelligence Skilled at navigating complex internal structures and collaborating across diverse teams. Data-driven mindset with a track record of optimizing strategies based on insights. This position is ideal for someone who is entrepreneurial, collaborative, and passionate about the transformative potential of AI in communications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Edelman.ai is seeking a strategic and client-focused AI Success Partner to accelerate internal adoption of our proprietary AI tools and drive external growth of our AI Solutions with Edelman clients. As a key member of Edelman.ai , you will work at the intersection of commercial innovation, AI education, internal consulting, and sales enablement, helping shape the future of communications. This role functions as an overlay account management and enablement position. Your primary "clients" will be Edelman's internal client teams, and you will act as the quarterback for AI-driven innovation across our global portfolio. Responsibilities: Internal Account Engagement & Enablement: Serve as the primary point of contact for client teams seeking AI integration support. Act as a trusted advisor to internal stakeholders on AI value, strategy, and best practices. Empower internal teams to effectively communicate, pitch, and implement the AI platform. Support internal teams in the full sales cycle of AI solutions to external clients. Co-create tailored sales and enablement materials in partnership with product marketing. Conduct initial scoping for advisory engagements and coordinate expert hand-offs. Support development of complex solution proposals with internal and client-facing stakeholders. Platform Adoption & Transformation: Manage Account-Based Transformation process milestones across internal clients. Drive usage and engagement of AI platforms across internal stakeholders. Translate platform and third-party tool capabilities to client work needs. Gather and share feedback from internal teams to influence product development. Partner with marketing, product, and advisory teams to ensure aligned messaging and toolkits. Qualifications: Experience: 5+ years in account management, client success, or sales enablement roles, preferably in AI, SaaS, or enterprise technology. Experience working within matrixed or overlay commercial models. AI & Technical Acumen Deep understanding of AI technologies and data-driven solutions. Familiarity with platforms such as Tableau, Power BI, LLMs, or machine learning applications. Client-Focused Communication Excellent relationship-building and consultative communication skills. Ability to convey complex AI concepts in a client-friendly, outcome-oriented way. Organizational Intelligence Skilled at navigating complex internal structures and collaborating across diverse teams. Data-driven mindset with a track record of optimizing strategies based on insights. This position is ideal for someone who is entrepreneurial, collaborative, and passionate about the transformative potential of AI in communications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Edelman
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transformcultureand spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. Edelman owns specialty firms Edelman Intelligence (research) and United Entertainment Group (entertainment, sports, experiential), a joint venture with United Talent Agency. Visit for more information. About the Team We are London's leading Corporate Reputation team. We create commercial value by delivering campaigns and advisory work for companies and brands that operate in the full glare of the public spotlight and whose reputations shape their businesses. We have deep industry expertise and advise on integrated media strategy, digital and content production, crisis planning & response, litigation & legal affairs, employee engagement & advocacy, research & analytics, capital markets and government affairs. The team includes more than 80 consultants specialising in all areas of corporate reputation and includes former journalists, senior in-house practitioners, government advisors and industry specialists as well as dedicated sector experts. We take pride in delivering exceptional work for our clients but, at our core, we are a non-hierarchical team who like to spend time together in and out of the office. We are relentlessly collaborative, and supported by leadership who champion and celebrate our collective achievements. About the Opportunity: As aDirectorin the Corporate practice, working on our largest client you'll have the opportunity towork withsome of the best talent Edelman London can offer. You'll lead the corporate reputation and earned media strategy for one of the world's top five most admired companies, and one of Edelman's largest, most dynamic global clients. Account specific responsibilities: Advise Communications leaders and C-level executives on industry-leading corporate reputation programmes, develop integrated campaigns, and thought leadership in a fast-paced environment A proven Corporate and business media strategist, with solid editorial relationships, deep expertise in UK media and knowledge of the international and EMEA media landscapes to shape and steer corporate media relations strategies with strong points of view Stay well informed and connected sharing knowledge and council that supports clients in communicating their positions to business critical stakeholders Develop and hold a strong understanding of the client's business and issues and how to communicate and execute strategies in service of business and brand objectives Build solid client relationships and provide strong coordination for client work and teams Identifying potential leads and areas of growth within existing clients as well as broader opportunities from a prospecting perspective Writing PR proposals and other strategic communications materials to grow existing accounts Active participation in new business pitches including developing RFI / RFP proposals and formal pitch meetings Manage team, developing junior team members, and line management responsibilities Full responsibility for overall financial management - forecasting, hours allocation for team members, project & plan budgeting, managing servicing levels. Work in partnership with existing senior team to advance the commercial objectives of the business Support and develop Edelman's IP and marketing initiatives, helping to develop our position in the market and maximising the role of the Edelman Trust Barometer for existing and potential clients The ideal candidate for this role will have/be: A background in corporate PR/reputation management for UK and international businesses An understanding of how Corporate Reputation intersects with other communications disciplines, including Public Affairs, Financial and Consumer Experience in handling complex client issues and an ability to provide senior clients with clear, confident, and well-informed strategic counsel under pressure Strong commercial awareness and negotiation skills, with an ability to deliver a project against budget and deliver results A track record of handling complex stakeholders with ability to influence decisions Capability to think and apply solutions quickly Strong communications skills, verbal and written Strong knowledge of international business media landscape and digital platforms with network of contacts Experience of multi-market coordination, working within integrated teams and across practices Creative, ambitious, entrepreneurial with good initiative, strong organisation and attention to detail Passion for networking, both internally and externally, to develop contacts and generate new thinking and ways of working Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle). For more information please visit: Click here to view a short video about life at Edelman.
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transformcultureand spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. Edelman owns specialty firms Edelman Intelligence (research) and United Entertainment Group (entertainment, sports, experiential), a joint venture with United Talent Agency. Visit for more information. About the Team We are London's leading Corporate Reputation team. We create commercial value by delivering campaigns and advisory work for companies and brands that operate in the full glare of the public spotlight and whose reputations shape their businesses. We have deep industry expertise and advise on integrated media strategy, digital and content production, crisis planning & response, litigation & legal affairs, employee engagement & advocacy, research & analytics, capital markets and government affairs. The team includes more than 80 consultants specialising in all areas of corporate reputation and includes former journalists, senior in-house practitioners, government advisors and industry specialists as well as dedicated sector experts. We take pride in delivering exceptional work for our clients but, at our core, we are a non-hierarchical team who like to spend time together in and out of the office. We are relentlessly collaborative, and supported by leadership who champion and celebrate our collective achievements. About the Opportunity: As aDirectorin the Corporate practice, working on our largest client you'll have the opportunity towork withsome of the best talent Edelman London can offer. You'll lead the corporate reputation and earned media strategy for one of the world's top five most admired companies, and one of Edelman's largest, most dynamic global clients. Account specific responsibilities: Advise Communications leaders and C-level executives on industry-leading corporate reputation programmes, develop integrated campaigns, and thought leadership in a fast-paced environment A proven Corporate and business media strategist, with solid editorial relationships, deep expertise in UK media and knowledge of the international and EMEA media landscapes to shape and steer corporate media relations strategies with strong points of view Stay well informed and connected sharing knowledge and council that supports clients in communicating their positions to business critical stakeholders Develop and hold a strong understanding of the client's business and issues and how to communicate and execute strategies in service of business and brand objectives Build solid client relationships and provide strong coordination for client work and teams Identifying potential leads and areas of growth within existing clients as well as broader opportunities from a prospecting perspective Writing PR proposals and other strategic communications materials to grow existing accounts Active participation in new business pitches including developing RFI / RFP proposals and formal pitch meetings Manage team, developing junior team members, and line management responsibilities Full responsibility for overall financial management - forecasting, hours allocation for team members, project & plan budgeting, managing servicing levels. Work in partnership with existing senior team to advance the commercial objectives of the business Support and develop Edelman's IP and marketing initiatives, helping to develop our position in the market and maximising the role of the Edelman Trust Barometer for existing and potential clients The ideal candidate for this role will have/be: A background in corporate PR/reputation management for UK and international businesses An understanding of how Corporate Reputation intersects with other communications disciplines, including Public Affairs, Financial and Consumer Experience in handling complex client issues and an ability to provide senior clients with clear, confident, and well-informed strategic counsel under pressure Strong commercial awareness and negotiation skills, with an ability to deliver a project against budget and deliver results A track record of handling complex stakeholders with ability to influence decisions Capability to think and apply solutions quickly Strong communications skills, verbal and written Strong knowledge of international business media landscape and digital platforms with network of contacts Experience of multi-market coordination, working within integrated teams and across practices Creative, ambitious, entrepreneurial with good initiative, strong organisation and attention to detail Passion for networking, both internally and externally, to develop contacts and generate new thinking and ways of working Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle). For more information please visit: Click here to view a short video about life at Edelman.