Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforce's by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. About the role You'll be responsible for developing strategic partnerships with our clients engaging with their BAU goals in increasing adoption and engagement whilst also being able to work with clients in a strategic sense - multi - threading to board level and leveragingthe resource at Perkbox to build a long - lasting partnership across each client business. You will look after a segment of private sector customer accounts, across a range of industries, enabling them to continue to receive the best value from our products. In line with our global ambitions and the future of The Perkbox Vivup Group, our goal is to nurture close customer relationships, drive positive NDR, increase product engagement and secure long term strategic wins based on our customers' voices. You will be accountable for the retention and growth revenue with a portfolio of key clients. Using your ability to influence key stakeholders you'll ensure that our customers' business goals continue to align, and their overall usage of the platform remains high. As well as proactively educating admins, you'll also be an ambassador for best practi ce and systems use. What You'll Be Doing Drive adoption of the product by increasing average number of customer customisations in key, segmented areas of the portfolio Use the internal sales framework to confidently hold conversations with clients and build a strong and accurate pipeline Conduct reviews and executive reviews with clients where you pinpoint their key goals and priorities through effective discovery and tell the story of our platform and their data for maximum engagement Increase the number of integrated customers by focusing on education and moving admins through the Integrations Pipeline. Run educational webinars and training sessions with Admins and internal Champions. Curate and nurture the feedback loop between the customer and Product teams. Be a reliable point of contact and brand ambassador for Perkbox, correctly triaging customer queries and shortening resolution times by introducing the correct solution point. What We're Looking For Proven Commercial experience - experience working to sales/upsell targets with a proven track record in meeting and exceeding targets The ability to negotiate - you're confident having difficult conversations relating to cancellations or issues and you see these as an opportunity to settle situations equitably A deep customer focus - with examples of improving customer engagement with software products Business acumen - you use your knowledge of business drivers and strategies to guide your actions Problem solving skills - you actively find solutions with customer needs in mind. Effective communication skills - you provide confident and timely communication to internal and external stakeholders, specifically with a variety of senior level customers, including C - suite A data - driven & analytical mindset - spotting trends and using key data points to inform decision makers or stakeholders A high level of comfort and adaptability to change - you embrace different ways of working and new ways of operating. You see change as an opportunity to continually learn and improve The Interview Process Our interview process involves 3 main stages: Short call with a member of the Talent team 60-minute video call with Hiring Manager and one other team member Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Jul 25, 2025
Full time
Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforce's by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. About the role You'll be responsible for developing strategic partnerships with our clients engaging with their BAU goals in increasing adoption and engagement whilst also being able to work with clients in a strategic sense - multi - threading to board level and leveragingthe resource at Perkbox to build a long - lasting partnership across each client business. You will look after a segment of private sector customer accounts, across a range of industries, enabling them to continue to receive the best value from our products. In line with our global ambitions and the future of The Perkbox Vivup Group, our goal is to nurture close customer relationships, drive positive NDR, increase product engagement and secure long term strategic wins based on our customers' voices. You will be accountable for the retention and growth revenue with a portfolio of key clients. Using your ability to influence key stakeholders you'll ensure that our customers' business goals continue to align, and their overall usage of the platform remains high. As well as proactively educating admins, you'll also be an ambassador for best practi ce and systems use. What You'll Be Doing Drive adoption of the product by increasing average number of customer customisations in key, segmented areas of the portfolio Use the internal sales framework to confidently hold conversations with clients and build a strong and accurate pipeline Conduct reviews and executive reviews with clients where you pinpoint their key goals and priorities through effective discovery and tell the story of our platform and their data for maximum engagement Increase the number of integrated customers by focusing on education and moving admins through the Integrations Pipeline. Run educational webinars and training sessions with Admins and internal Champions. Curate and nurture the feedback loop between the customer and Product teams. Be a reliable point of contact and brand ambassador for Perkbox, correctly triaging customer queries and shortening resolution times by introducing the correct solution point. What We're Looking For Proven Commercial experience - experience working to sales/upsell targets with a proven track record in meeting and exceeding targets The ability to negotiate - you're confident having difficult conversations relating to cancellations or issues and you see these as an opportunity to settle situations equitably A deep customer focus - with examples of improving customer engagement with software products Business acumen - you use your knowledge of business drivers and strategies to guide your actions Problem solving skills - you actively find solutions with customer needs in mind. Effective communication skills - you provide confident and timely communication to internal and external stakeholders, specifically with a variety of senior level customers, including C - suite A data - driven & analytical mindset - spotting trends and using key data points to inform decision makers or stakeholders A high level of comfort and adaptability to change - you embrace different ways of working and new ways of operating. You see change as an opportunity to continually learn and improve The Interview Process Our interview process involves 3 main stages: Short call with a member of the Talent team 60-minute video call with Hiring Manager and one other team member Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Hybrid (London Hub) Does this sound like you? You're a proactive and detail-driven cyber security professional who thrives on staying ahead of threats and building resilient systems. Analytical by nature, you're always two steps ahead - translating complex risks into real-world solutions. Whether it's leading incident response, identifying vulnerabilities, or influencing strategy, you combine technical depth with a calm, collaborative mindset. You're ready to drive impactful security initiatives and support teams across the business to stay secure, informed, and compliant. What you'll be doing (in a nutshell): As our Senior Cyber Security Analyst, you'll play a critical role in protecting Perkbox's digital estate. You'll lead investigations, manage our security tooling, and work cross-functionally to ensure our infrastructure remains secure, compliant, and future-ready. Alongside hands-on analysis, you'll provide strategic insight and act as a mentor for junior team members, helping shape a forward-thinking security culture across the business. Day-to-day you can expect to: Lead incident response for breaches, malware attacks, root cause analysis, and recovery Monitor threat feeds and correlate intelligence with tooling to identify emerging risks Oversee vulnerability management and assess remediation effectiveness Collaborate with IT, DevOps, and GRC to align security efforts with business goals Manage and refine configurations for our security tools, and recommend new solutions Maintain clear and comprehensive documentation for incidents and investigations Contribute to the ongoing development of our cybersecurity strategy Promote best practices and awareness across the wider organisation Stay ahead of cyber threats, ensuring zero-day vulnerabilities are discovered and actioned quickly Own the planning and execution of our annual penetration testing activity To be successful, you'll have: Experience using vulnerability scanning tools and remediating software/hardware issues A solid understanding of both automated and manual penetration testing Hands-on experience identifying, testing, and mitigating system vulnerabilities A strong grasp of threat intelligence and incident response processes A collaborative mindset, with the ability to explain technical risks to non-technical audiences Logical and lateral problem-solving skills Calmness under pressure and the ability to multitask effectively across projects Bonus points if you bring: Confidence presenting basic cyber security concepts to broader teams A self-starter attitude with strong research instincts A natural flair for mentoring or sharing knowledge Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. The Interview Process Our interview process involves 4 main stages: Application Short call with a member of the TA team 30-minute video call with Hiring Manager Tech interview with the Hiring Manager and two other members of the Tech team Final Interview with the Hiring Manager and GRC Director Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Jul 24, 2025
Full time
Hybrid (London Hub) Does this sound like you? You're a proactive and detail-driven cyber security professional who thrives on staying ahead of threats and building resilient systems. Analytical by nature, you're always two steps ahead - translating complex risks into real-world solutions. Whether it's leading incident response, identifying vulnerabilities, or influencing strategy, you combine technical depth with a calm, collaborative mindset. You're ready to drive impactful security initiatives and support teams across the business to stay secure, informed, and compliant. What you'll be doing (in a nutshell): As our Senior Cyber Security Analyst, you'll play a critical role in protecting Perkbox's digital estate. You'll lead investigations, manage our security tooling, and work cross-functionally to ensure our infrastructure remains secure, compliant, and future-ready. Alongside hands-on analysis, you'll provide strategic insight and act as a mentor for junior team members, helping shape a forward-thinking security culture across the business. Day-to-day you can expect to: Lead incident response for breaches, malware attacks, root cause analysis, and recovery Monitor threat feeds and correlate intelligence with tooling to identify emerging risks Oversee vulnerability management and assess remediation effectiveness Collaborate with IT, DevOps, and GRC to align security efforts with business goals Manage and refine configurations for our security tools, and recommend new solutions Maintain clear and comprehensive documentation for incidents and investigations Contribute to the ongoing development of our cybersecurity strategy Promote best practices and awareness across the wider organisation Stay ahead of cyber threats, ensuring zero-day vulnerabilities are discovered and actioned quickly Own the planning and execution of our annual penetration testing activity To be successful, you'll have: Experience using vulnerability scanning tools and remediating software/hardware issues A solid understanding of both automated and manual penetration testing Hands-on experience identifying, testing, and mitigating system vulnerabilities A strong grasp of threat intelligence and incident response processes A collaborative mindset, with the ability to explain technical risks to non-technical audiences Logical and lateral problem-solving skills Calmness under pressure and the ability to multitask effectively across projects Bonus points if you bring: Confidence presenting basic cyber security concepts to broader teams A self-starter attitude with strong research instincts A natural flair for mentoring or sharing knowledge Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. The Interview Process Our interview process involves 4 main stages: Application Short call with a member of the TA team 30-minute video call with Hiring Manager Tech interview with the Hiring Manager and two other members of the Tech team Final Interview with the Hiring Manager and GRC Director Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Hybrid (London Hub) Does this sound like you? You're a strategic and hands-on technical leader who thrives in fast-paced environments where innovation meets accountability . With strong stakeholder management, mentoring skills, and a keen eye for scalable architecture, you're passionate about building high-performing teams, driving delivery , and making a measurable impact across products and platforms. You don't just deliver solutions -you build the foundation for sustained excellence. What you'll be doing (in a nutshell): As Engineering Manager, you'll lead a talented squad of software engineers, helping them grow, collaborate, and deliver best-in-class web and mobile applications. Your role will blend technical leadership with people management, giving you the chance to influence everything from architecture and delivery practices to career development and team culture. Day-to-day you can expect to: Lead, mentor, and support a high-performing team of engineers Own and deliver high-quality, scalable web and mobile features Partner closely with Product, Design, and Data to bring ideas to life Contribute to event-driven architecture and concurrent application design Guide technical direction and promote engineering best practices Champion code quality, testing coverage, and system performance Troubleshoot and resolve issues to ensure high availability Collaborate with DevOps to monitor and optimise deployments Stay hands-on where needed, reviewing code and contributing to decisions Support recruitment, onboarding, and long-term team development To be successful, you'll have: Demonstrated experience leading high-performing engineering teams Proven expertise in scaling large, service-oriented architectures A strong background in designing and delivering data-intensive applications Deep knowledge of RDBMS and NoSQL technologies (e.g. MySQL, Redis, DynamoDB) A solid understanding of modern software architecture patterns Familiarity with Agile methodologies and cross-functional delivery Bonus points if you bring: Experience with Go and event-driven concurrency (goroutines, channels) A background in cloud platforms (preferably AWS) Exposure to AI-driven engineering practices Comfort across front-end or back-end stacks (React, Angular, Golang, RoR) A strong grasp of data and application security Experience collaborating with Product, QA, Design, and Data teams Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. The Interview Process Our interview process involves 4 main stages: 1. Intro call with Talent Acquisition - 15 minutes 2. Hiring Manager screening - 60 minutes 3. Technical design round - 120 minutes 4. Final round - 90 minutes total Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!
Jul 17, 2025
Full time
Hybrid (London Hub) Does this sound like you? You're a strategic and hands-on technical leader who thrives in fast-paced environments where innovation meets accountability . With strong stakeholder management, mentoring skills, and a keen eye for scalable architecture, you're passionate about building high-performing teams, driving delivery , and making a measurable impact across products and platforms. You don't just deliver solutions -you build the foundation for sustained excellence. What you'll be doing (in a nutshell): As Engineering Manager, you'll lead a talented squad of software engineers, helping them grow, collaborate, and deliver best-in-class web and mobile applications. Your role will blend technical leadership with people management, giving you the chance to influence everything from architecture and delivery practices to career development and team culture. Day-to-day you can expect to: Lead, mentor, and support a high-performing team of engineers Own and deliver high-quality, scalable web and mobile features Partner closely with Product, Design, and Data to bring ideas to life Contribute to event-driven architecture and concurrent application design Guide technical direction and promote engineering best practices Champion code quality, testing coverage, and system performance Troubleshoot and resolve issues to ensure high availability Collaborate with DevOps to monitor and optimise deployments Stay hands-on where needed, reviewing code and contributing to decisions Support recruitment, onboarding, and long-term team development To be successful, you'll have: Demonstrated experience leading high-performing engineering teams Proven expertise in scaling large, service-oriented architectures A strong background in designing and delivering data-intensive applications Deep knowledge of RDBMS and NoSQL technologies (e.g. MySQL, Redis, DynamoDB) A solid understanding of modern software architecture patterns Familiarity with Agile methodologies and cross-functional delivery Bonus points if you bring: Experience with Go and event-driven concurrency (goroutines, channels) A background in cloud platforms (preferably AWS) Exposure to AI-driven engineering practices Comfort across front-end or back-end stacks (React, Angular, Golang, RoR) A strong grasp of data and application security Experience collaborating with Product, QA, Design, and Data teams Why Perkbox Vivup? In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis. From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace. As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we're positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. The Interview Process Our interview process involves 4 main stages: 1. Intro call with Talent Acquisition - 15 minutes 2. Hiring Manager screening - 60 minutes 3. Technical design round - 120 minutes 4. Final round - 90 minutes total Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We're committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!