Suntory Beverage & Food GB&I
Uxbridge, Middlesex
About your role The purpose of this position is to translate the SBF GB&I business strategy into a clear, insight-led eCommerce strategy that delivers profitable, sustainable growth across multiple online channels What You'll Do Lead, own and develop the 3-year eCommerce strategy, roadmap and annual operational plans, defining what success looks like and the priorities required to deliver it. Develop a deep understanding of market, shopper, customer and competitor dynamics, translating insight into actionable growth opportunities across Amazon, Pure Play and B2B. Embed eCommerce into the wider commercial and strategic planning process, ensuring online plans complement the total customer and omnichannel strategy while championing eCommerce across SBF GB&I and the region. Provide clear, insight-led recommendations on where to invest, ensuring resource and spend are focused behind the highest-value opportunities. Build strong senior-level partnerships and an external eCommerce network, positioning SBF GB&I as a valued strategic partner. Lead the development and negotiation of strong eJBPs and customer plans, creating bespoke opportunities that deliver mutual value and competitive advantage. Own delivery of profitable online sales growth, including volume, Net Sales and GP performance, with clear visibility of opportunities, risks and corrective actions. Work with RGM to optimise Pack Price Architecture, promotional choices and commercial levers across key online formats, ensuring financially robust plans and sustainable ROI. Execution & Capability Lead execution of the eCommerce strategy through relevant customer and multi-functional teams, driving digital shelf excellence across availability, discoverability/search, content, ratings & reviews and conversion fundamentals. Partner closely with Brand Marketing, Digital Marketing, Shopper Marketing, Category, Sales, Finance and Supply Chain to create aligned plans and maximise impact. Build and embed an eCommerce playbook, insight, training and tools that improve capability and drive action across brands and channels. Establish and track relevant eCommerce KPIs, combining customer, shopper and digital performance data to identify growth opportunities, optimise investment and rapidly convert learnings into action. Lead, coach and develop the eCommerce team, setting clear priorities and SMART objectives aligned to business goals. Create an accountable, collaborative and high-performance environment, using influence to align senior internal and external stakeholders behind the eCommerce agenda. Act as a visible role model for strategic thinking, commercial discipline and results delivery. What's in it for you Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe What You need to be successful Degree educated or equivalent professional experience. Proven FMCG commercial experience with a strong eCommerce background. Proven track record in eCommerce strategy development and delivery of sustainable growth. Strong commercial acumen including P&L management and RGM levers. Highly analytical and data-driven with advanced Excel skills. Experience in customer/account management and complex commercial negotiations. People leadership experience with ability to coach and develop teams. Excellent influencing, stakeholder management, and presentation skills. Experience working with Amazon, and/or Pure Play channels. Knowledge of digital shelf management and eCommerce operational best practices. Experience in FMCG soft drinks or related fast-moving consumer goods sectors. Our DEI Commitment At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
About your role The purpose of this position is to translate the SBF GB&I business strategy into a clear, insight-led eCommerce strategy that delivers profitable, sustainable growth across multiple online channels What You'll Do Lead, own and develop the 3-year eCommerce strategy, roadmap and annual operational plans, defining what success looks like and the priorities required to deliver it. Develop a deep understanding of market, shopper, customer and competitor dynamics, translating insight into actionable growth opportunities across Amazon, Pure Play and B2B. Embed eCommerce into the wider commercial and strategic planning process, ensuring online plans complement the total customer and omnichannel strategy while championing eCommerce across SBF GB&I and the region. Provide clear, insight-led recommendations on where to invest, ensuring resource and spend are focused behind the highest-value opportunities. Build strong senior-level partnerships and an external eCommerce network, positioning SBF GB&I as a valued strategic partner. Lead the development and negotiation of strong eJBPs and customer plans, creating bespoke opportunities that deliver mutual value and competitive advantage. Own delivery of profitable online sales growth, including volume, Net Sales and GP performance, with clear visibility of opportunities, risks and corrective actions. Work with RGM to optimise Pack Price Architecture, promotional choices and commercial levers across key online formats, ensuring financially robust plans and sustainable ROI. Execution & Capability Lead execution of the eCommerce strategy through relevant customer and multi-functional teams, driving digital shelf excellence across availability, discoverability/search, content, ratings & reviews and conversion fundamentals. Partner closely with Brand Marketing, Digital Marketing, Shopper Marketing, Category, Sales, Finance and Supply Chain to create aligned plans and maximise impact. Build and embed an eCommerce playbook, insight, training and tools that improve capability and drive action across brands and channels. Establish and track relevant eCommerce KPIs, combining customer, shopper and digital performance data to identify growth opportunities, optimise investment and rapidly convert learnings into action. Lead, coach and develop the eCommerce team, setting clear priorities and SMART objectives aligned to business goals. Create an accountable, collaborative and high-performance environment, using influence to align senior internal and external stakeholders behind the eCommerce agenda. Act as a visible role model for strategic thinking, commercial discipline and results delivery. What's in it for you Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe What You need to be successful Degree educated or equivalent professional experience. Proven FMCG commercial experience with a strong eCommerce background. Proven track record in eCommerce strategy development and delivery of sustainable growth. Strong commercial acumen including P&L management and RGM levers. Highly analytical and data-driven with advanced Excel skills. Experience in customer/account management and complex commercial negotiations. People leadership experience with ability to coach and develop teams. Excellent influencing, stakeholder management, and presentation skills. Experience working with Amazon, and/or Pure Play channels. Knowledge of digital shelf management and eCommerce operational best practices. Experience in FMCG soft drinks or related fast-moving consumer goods sectors. Our DEI Commitment At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
Suntory Beverage & Food GB&I
Coleford, Gloucestershire
You are naturally curious and enjoy understanding how things work. You ask questions, look beyond the obvious, and use data and structured problem-solving techniques to get to the root of issues. You'll bring experience from a food or beverage manufacturing environment and have a strong quality mindset. You're comfortable working independently, taking ownership of projects, and building relationships across different functions. Whether you're launching a new product, introducing new packaging, or managing process changes, you stay organised, adaptable, and focused on delivering high standards. You enjoy working in a fast-paced environment where priorities can change, and you're confident communicating with stakeholders at all levels of the business. About Your Role At Suntory, quality and food safety are at the heart of everything we do. As our NPI Quality Specialist, you'll play a key role in ensuring the successful introduction of new products, packaging innovations, and process changes across our Coleford manufacturing site. Working closely with teams across Quality, R&D, Supply Chain, Manufacturing, Engineering and external suppliers, you'll help ensure new launches meet the highest quality and food safety standards from concept through to production. You'll also support the continuous improvement of our Quality & Food Safety systems, using data, risk assessment and root cause analysis to drive performance and prevent issues before they happen. What You'll Do Lead quality and food safety activities for new product, packaging and process introductions Coordinate quality requirements across cross-functional project teams Conduct risk assessments, validations and verification activities for new launches Analyse quality data, investigate issues and drive corrective and preventative actions Support continuous improvement initiatives across the site Collaborate with internal teams and external suppliers to ensure quality standards are consistently met Provide guidance and training on quality and food safety requirements Monitor quality performance metrics and identify opportunities for improvement Support compliance with food safety, quality and regulatory standards What's in it for you At Suntory, you'll have the opportunity to shape the future of some of the world's most loved beverage brands while working in a collaborative and supportive environment. You'll be part of a business that values curiosity, continuous improvement and personal development. We'll give you the freedom to bring your ideas, challenge the status quo and make a real impact from day one. You'll also join a company committed to helping people grow their careers while creating drinks that consumers love. What You need to be successful Degree qualified in Food Science, Engineering, Quality Management or a related discipline Experience within the food or beverage manufacturing industry Experience working within Quality Assurance, Food Safety or a related technical function Knowledge of quality management systems and food safety standards such as HACCP, FSSC 22000, GMP or ISO Strong analytical skills with experience using data to identify trends and solve problems Experience conducting investigations, root cause analysis and implementing corrective actions Excellent communication, project management and stakeholder management skills Ability to manage multiple priorities and work effectively in a fast-paced environment Strong sense of ownership, accountability and attention to detail Nice to Have Knowledge of packaging development or liquid/product formulation introductions Continuous Improvement, Lean Manufacturing or TPM experience Experience working with SAP or other quality management systems Who We Are Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe. Our DEI Commitment At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
You are naturally curious and enjoy understanding how things work. You ask questions, look beyond the obvious, and use data and structured problem-solving techniques to get to the root of issues. You'll bring experience from a food or beverage manufacturing environment and have a strong quality mindset. You're comfortable working independently, taking ownership of projects, and building relationships across different functions. Whether you're launching a new product, introducing new packaging, or managing process changes, you stay organised, adaptable, and focused on delivering high standards. You enjoy working in a fast-paced environment where priorities can change, and you're confident communicating with stakeholders at all levels of the business. About Your Role At Suntory, quality and food safety are at the heart of everything we do. As our NPI Quality Specialist, you'll play a key role in ensuring the successful introduction of new products, packaging innovations, and process changes across our Coleford manufacturing site. Working closely with teams across Quality, R&D, Supply Chain, Manufacturing, Engineering and external suppliers, you'll help ensure new launches meet the highest quality and food safety standards from concept through to production. You'll also support the continuous improvement of our Quality & Food Safety systems, using data, risk assessment and root cause analysis to drive performance and prevent issues before they happen. What You'll Do Lead quality and food safety activities for new product, packaging and process introductions Coordinate quality requirements across cross-functional project teams Conduct risk assessments, validations and verification activities for new launches Analyse quality data, investigate issues and drive corrective and preventative actions Support continuous improvement initiatives across the site Collaborate with internal teams and external suppliers to ensure quality standards are consistently met Provide guidance and training on quality and food safety requirements Monitor quality performance metrics and identify opportunities for improvement Support compliance with food safety, quality and regulatory standards What's in it for you At Suntory, you'll have the opportunity to shape the future of some of the world's most loved beverage brands while working in a collaborative and supportive environment. You'll be part of a business that values curiosity, continuous improvement and personal development. We'll give you the freedom to bring your ideas, challenge the status quo and make a real impact from day one. You'll also join a company committed to helping people grow their careers while creating drinks that consumers love. What You need to be successful Degree qualified in Food Science, Engineering, Quality Management or a related discipline Experience within the food or beverage manufacturing industry Experience working within Quality Assurance, Food Safety or a related technical function Knowledge of quality management systems and food safety standards such as HACCP, FSSC 22000, GMP or ISO Strong analytical skills with experience using data to identify trends and solve problems Experience conducting investigations, root cause analysis and implementing corrective actions Excellent communication, project management and stakeholder management skills Ability to manage multiple priorities and work effectively in a fast-paced environment Strong sense of ownership, accountability and attention to detail Nice to Have Knowledge of packaging development or liquid/product formulation introductions Continuous Improvement, Lean Manufacturing or TPM experience Experience working with SAP or other quality management systems Who We Are Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe. Our DEI Commitment At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.