Thomas Cook

Store Manager - Flagship Store - Shaftesbury Avenue About the role We are currently recruiting for a new Store Manager for our flagship store on Shaftesbury Avenue in London. Managing a committed team of 16 Retail Assistants, you will be responsible for inspiring, motivating, and coaching the team as well as creating a fantastic customer offering through a great looking store environment. The Shaftesbury Avenue store is our largest London store with a multi-million pound turnover. It is a busy, vibrant environment where we offer our customers more than a transactional retail service. We spend time with them to understand exactly what they are looking for and guide them to help them make the right product choices. You will build strong relationships with local businesses and establish rapport with repeat customers. Other aspects of the role will include driving the team to hit challenging sales and profitability targets, delivering world-class customer service, and maintaining a high level of stock availability and excellent visual merchandising standards throughout the store. About you To apply for the Store Manager role, you will have previous experience from within a similar sized store with strong people management and leadership experience. You will have a commercial outlook and demonstrable experience of increasing sales and commercial performance within a store. You must have experience from a consultative sales retail environment rather than a purely transactional one and be truly passionate about customer service and experience. You will also have excellent communication skills with the ability to coach and develop your team. About Nisbets We are the UK's market-leading catering equipment supplier. Established as a small family business in 1983 to the global operation of today, growth and innovation is what sets us apart and makes us unique. Our story is one of high growth, huge challenges, and an enormous opportunity ahead of us. Nisbets has been recognised on The 2018 Sunday Times' TopTrack250 which champions Britain's growing businesses. We've ranked 48th and just one of nine businesses recognised in the South West. Having doubled our turnover in the last 5 years, the scale of opportunity ahead of us is vast and we need like-minded, ambitious people to help us deliver our UK and International growth plans. You will be well rewarded for your hard work, not only will you be part of a growing business but we'll make sure you have the right training and progression opportunities. Driven by collaborative working means the scope for growth and personal impact is enormous.

We are currently recruiting a Full Time Food and Beverage Supervisor. This role involves a range of duties, including assisting in the responsibility for the day to day operation of the Food Services Department comprising the restaurant, bar, room service and conference and banqueting. Supervising the food services team, ensuring opening and closing shift procedures are followed, up-selling, training, rotas as well as supporting the team delivering excellent customer service ensuring brand values and standards are delivered on every occasion you will be a key member of our food and beverage services team. Key Personal Attributes We need an individual who is caring and takes pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature. As our Food and Beverage Supervisor you will be: Displaying a positive, friendly and informal manner with customers, ensuring every guest leaves having a memorable stay. Showing a sense of urgency on behalf of customers and actions requests quickly. Undertaking work in a well-organised and systematic way. Working effectively with colleagues and other departments. Striving for excellence by paying attention to important detail. Ensuring promises are kept by following through on customer requests. Maximising sales opportunities through up-selling, cross-selling and achieving add-on sales. Previous Experience The successful applicant must have previous experience in food and beverage service in a hotel/hospitality related role, with attention to detail, cash handling and experience of supervising other team members. The successful applicant must be able to work with minimum supervision, be able to work flexible hours on any day of the week. Benefits We offer some of the fantastic benefits which you would be entitled to if you joined us at Lea Marston Hotel: Staff discount on Accommodation across 17 hotels. Discounts within the hotel including Food and Beverage, Golf and Spa. Free use of Health Club. 28 days holiday entitlement including bank holidays, increasing with service. Uniforms provided. Meals on duty. Charm nominees and winners of the month - celebration lunch. Job Type: Full-time Salary: £20,800.00 /year