Mackinnon Bruce International

We are now looking for Graduates to join us in Summer 2025! Salary: Base: Flexible - DOE (1st year OTE £45k+ 2nd Year OTE £65k+ 3rd year OTE £100k+) & un-capped commission up to 60% + Several company benefits (See below). Mackinnon Bruce International specialises in the recruitment of professionals across Chemical, Consumer Goods, Life Sciences, Clean Energy, Renewables, Technology and Industrial Manufacturing. Established in 2012, we've transformed from a small Leeds-based team to a well-established corporation with offices in Manchester, Leeds and Nottingham. We are looking for a number of ambitious, driven, and tenacious individuals to join our growing Industrial and Life Sciences team in Leeds. If you are a recent Graduate or due to Graduate in the Summer, and are looking to kick-start a successful career in recruitment, then MBI is the place for you! The Role: What you'll be doing: Working as a 360 recruitment Consultant you will be in charge of your own desk: generating leads and pitching to new clients, negotiating terms, and fulfilling their recruitment needs. Build key relationships within the industry and become an expert in your market, enhancing your personal brand across our various platforms. Implement a well-rounded approach to business development through candidate and company led methodologies. Requirements: What we are looking for Highly motivated, Entrepreneurial people who are financially driven Experience working in Customer Service, Hospitality, Sales and customer facing roles Well-developed interpersonal and communication skills - the ability to confidently speak with different types of people Self-driven and motivated to work autonomously You enjoy working in a results-orientated environment. You love to take ownership of your learning and develop your career. Some of our perks: Early finish Friday's Uncapped Earning potential on top of your basic salary Incentive Bonuses 1 hour lunch break to go to the gym Free fitness classes each month Additional holiday for your birthday Unlimited holidays after time served Christmas shutdown period Monthly and Quarterly incentives (vouchers, trips & more) Regular organised team socials Internal well-being & upskilling workshops Leadership and Management training Women at MBI programme Dedicated learning and development team & personalised training plan Access to mental health and wellbeing support Dedicated Healthcare Scheme Enhanced maternity or paternity pay Modern City centre office space and communal working areas Diversity, Inclusion & Reasonable Adjustments Statement We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds and experiences, including those with disabilities, neurodivergence, or other individual needs. If you require any reasonable adjustments at any stage of the recruitment or selection process, please let us know. We will work with you to ensure you have the support you need to fully participate and showcase your strengths. To discuss any of the above in further detail please contact

Mackinnon Bruce are working exclusively with a long-term client who manufacture and provide a wide range of laboratory equipment, consumables and reagents to the Biotech, Pharma, Academia, CRO and CDMO markets. There is now a unique opportunity to join a strong EMEA commercial team to take responsibility for the sales of the full product portfolio into the CRO, CDMO and Biotech clients in the UK and Ireland. Responsibilities Drive revenue growth through developing strong relationships with current client and attracting new client through business development using the full portfolio of products. Achieve and exceed sales targets by developing a strong portfolio of new clients while maintaining current relationships. Build territory revenue through both direct sales and managing long-term distribution partners. Execute on business development with a good understanding of all regulations to develop a partnership approach based on Quality compliance, profitability, and differentiation. Work cross functionally with customer support, field applications, engineering and supply chain team to provide a first-class service to current and prospective customers Identify market trends and relate relevant information to internal teams to ensure the current products are fit for purpose and propose new product to match the ever changing market requirements Requirements A minimum of 3 years sales experience within a manufacturer or distributor of laboratory equipment, consumables or reagents A scientific and/or technical background (Bachelor, Masters, Engineers, or PhD or preferred) Ideally a knowledge of the Cell and Gene Therapy, Bioprocessing or Molecular Biology markets Proven ability to sell complex and differentiated technology platforms to the biotech markets Ability to effectively sell to a diverse customer base including teams of scientists, engineers, and other highly technical team members. Ability to drive the company strategies and execution at Strategic Accounts at short, mid and long term. Ability to manage multiple customer projects simultaneously Financial and business acumen is a plus Ability to analyze and assess market trends and regional trends with ability to report findings. Fluency in English language. Additional languages are a plus but not essential Travel as necessary - Circa 50%. If you are interested in discussing further please apply or reach out to me for a confidential discussion at

Our client are a global leader within natural food ingredients. They are a company that operate globally and service some of the largest food brands in the world. They are committed to unlocking the potential of people, nature and science to nourish the world. Job Summary: Lead and cultivate an environment where customer orders and service needs are the highest priority. A place where the team embodies being prompt, professional, consultative, friendly, and helpful. You and your team will work as part of the sales process, to provide superior service to our customers and strive for first contact customer resolutions, in a manner consistent with company objectives. The Customer Experience Supervisor will monitor, measure, motivate, and manage individual and team achievements. The role's success is driven by the success of the overall team. The Role • Supervise designated employees in the Customer Experience Department. This position is responsible for coaching and motivating the CE team and ensuring that all team members adhere to appropriate procedures, turnaround times, and policies. Supervisory duties include selecting new employee talent that fits the culture and succession planning needs, creating action plans and performance evaluations, coaching and mentoring for career development, authorization of timecards, and involvement in corrective actions and problem solving. • Act as a liaison between customers and manufacturing, sales, logistics, and accounting to resolve production, delivery, and billing issues. • Effectively recruit, hire, train, and retain talented members of the Customer Experience Team. • Provide dedicated service regarding orders, sample requests, documentation requests, returns, credits, complaints, and invoices. • As the Customer Experience Supervisor, you must be able to personally ensure your team can convey a sense of expertise in our products and solutions to customers. Also, independently identify system, workflow, and process improvements to enhance the team's efficiencies. • Provide support for the Customer Experience Manager as directed. The Candidate • B.B.A. or B.S. preferably in business or related discipline • Minimum of 3 years leadership/direct report experience • Experience working in an ERP • Minimum of 3 years working with Salesforce or similar software • Capacity to navigate ambiguity, and make independent decisions in line with departmental processes • Effective organizational skills • Interpersonal skills, with a strong ability to communicate in written & verbal forms. • Customer Focused (external & internal) • Ability to succeed in a dynamic, fast-paced work environment • Ability to thrive in a cross-cultural work environment • Solution oriented • Tactful, and skilled in conflict resolution and team building