We're on a mission to make: The most successful insurance disruptor people want to stay with for life Are you ready to transform the insurance industry with innovative technology? AtPolicy Expert , we are on a mission to revolutionize Home , Pet , and Motor insurance,making it clear,fair, andgreat value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of theUK's No.1-rated home insurance provider for 9 years . The Backend Engineering Chapter specialises in Policy Expert's backend technologies, focusing on advancing the platform by improving operational excellence and creating a robust, scalable and future-proof architecture. Within this chapter you are a people manager first; your priority is to nurture our engineers. You'll support them through challenges and help them thrive by setting clear expectations, fostering a strong learning culture and providing honest actionable feedback. You bring technical experience to the table, not to write code, but to shape how we build, make good decisions and maintain high standards. You define the processes that enable high performing teams. A key aspect of your role will be equipping our engineers with the skills to support our platform's operational stability and its evolution towards a domain-driven architecture. You'll find reward in guiding your team's specialists through these exciting technical challenges. You will see them flourish as they apply their skills in squads (cross-functional teams) and on impactful chapter initiatives to define and uphold standards for our technology's reliability, scalability and future design. Your day to day: Drive the growth of up to 10 engineers by providing effective coaching, supportive feedback and personal development plans with well-defined objectives. Collaborate with Heads of Engineering, Product and other stakeholders to ensure your team has the correct skills, capacity and effective working methods. Use your technical experience to guide architectural choices and uphold high engineering standards, without being a hands-on coder. Partner with other engineering leaders and stakeholders to align your team's work with broader company aims. Champion engineering excellence by improving and promoting practices such as Pairing, TDD, CI/CD, automated testing and resilient system design Establish a continuously improving engineering culture that encourages initiative, psychological safety, dependability and impactful work. Who are you: You are an experienced Engineering Manager skilled in coaching and developing software engineers. You collaborate effectively with cross-functional teams and stakeholders including Engineering, Leadership, Product and Quality. You lead with a calm, measured and compassionate approach. You set high expectations while building a supportive and growth-oriented environment. You use your solid technical background in Java to contribute effectively to architectural and design decisions, mentor engineers in best practices and guide your team in building cloud-native, scalable and resilient services. You have a strong background in the full recruitment lifecycle and apply it to attract talented engineers who drive our success. You possess an understanding of team productivity metrics (e.g. DORA, Developer Experience, Flow) and how they drive continuous improvement. Ideally, your expertise also includes one or more of the following: Designing comprehensive observability strategies. Leading architecture modernisation initiatives. Leveraging deep, practical knowledge of major cloud platforms (AWS, Azure or GCP), including architectural best practices and cost optimisation techniques. This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select Do you have hands-on experience coding in Java? Select If so, how many years? Select Do you have experience of managing a team? Select If so, how many people were you managing? Select
Jul 29, 2025
Full time
We're on a mission to make: The most successful insurance disruptor people want to stay with for life Are you ready to transform the insurance industry with innovative technology? AtPolicy Expert , we are on a mission to revolutionize Home , Pet , and Motor insurance,making it clear,fair, andgreat value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of theUK's No.1-rated home insurance provider for 9 years . The Backend Engineering Chapter specialises in Policy Expert's backend technologies, focusing on advancing the platform by improving operational excellence and creating a robust, scalable and future-proof architecture. Within this chapter you are a people manager first; your priority is to nurture our engineers. You'll support them through challenges and help them thrive by setting clear expectations, fostering a strong learning culture and providing honest actionable feedback. You bring technical experience to the table, not to write code, but to shape how we build, make good decisions and maintain high standards. You define the processes that enable high performing teams. A key aspect of your role will be equipping our engineers with the skills to support our platform's operational stability and its evolution towards a domain-driven architecture. You'll find reward in guiding your team's specialists through these exciting technical challenges. You will see them flourish as they apply their skills in squads (cross-functional teams) and on impactful chapter initiatives to define and uphold standards for our technology's reliability, scalability and future design. Your day to day: Drive the growth of up to 10 engineers by providing effective coaching, supportive feedback and personal development plans with well-defined objectives. Collaborate with Heads of Engineering, Product and other stakeholders to ensure your team has the correct skills, capacity and effective working methods. Use your technical experience to guide architectural choices and uphold high engineering standards, without being a hands-on coder. Partner with other engineering leaders and stakeholders to align your team's work with broader company aims. Champion engineering excellence by improving and promoting practices such as Pairing, TDD, CI/CD, automated testing and resilient system design Establish a continuously improving engineering culture that encourages initiative, psychological safety, dependability and impactful work. Who are you: You are an experienced Engineering Manager skilled in coaching and developing software engineers. You collaborate effectively with cross-functional teams and stakeholders including Engineering, Leadership, Product and Quality. You lead with a calm, measured and compassionate approach. You set high expectations while building a supportive and growth-oriented environment. You use your solid technical background in Java to contribute effectively to architectural and design decisions, mentor engineers in best practices and guide your team in building cloud-native, scalable and resilient services. You have a strong background in the full recruitment lifecycle and apply it to attract talented engineers who drive our success. You possess an understanding of team productivity metrics (e.g. DORA, Developer Experience, Flow) and how they drive continuous improvement. Ideally, your expertise also includes one or more of the following: Designing comprehensive observability strategies. Leading architecture modernisation initiatives. Leveraging deep, practical knowledge of major cloud platforms (AWS, Azure or GCP), including architectural best practices and cost optimisation techniques. This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select Do you have hands-on experience coding in Java? Select If so, how many years? Select Do you have experience of managing a team? Select If so, how many people were you managing? Select
Policy Expert - Engineering Manager (Frontend) Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. Your day to day: Line manage 5-6 engineers, holding regular 121s and supporting career development following and improving the career progression framework. Attend standups and provide clarity or direction where needed. Work closely with the Head of Frontend Engineering to coordinate across the wider chapter. Collaborate with Product, BAs, DMs and others to shape and scope work. Make or support decisions on sequencing, resourcing, and implementation approach. Identify and help resolve delivery or interpersonal blockers. Maintain awareness of frontend technical decisions and share context as needed. Promote consistent engineering practices through code reviews, mentoring or facilitation. Who are you: Strong communication and people management. Good judgement in balancing technical and delivery priorities. Experience in modern frontend engineering (React, component libraries, tooling, etc.). Ability to step back from code but zoom in when needed to support decisions. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Jul 29, 2025
Full time
Policy Expert - Engineering Manager (Frontend) Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. Your day to day: Line manage 5-6 engineers, holding regular 121s and supporting career development following and improving the career progression framework. Attend standups and provide clarity or direction where needed. Work closely with the Head of Frontend Engineering to coordinate across the wider chapter. Collaborate with Product, BAs, DMs and others to shape and scope work. Make or support decisions on sequencing, resourcing, and implementation approach. Identify and help resolve delivery or interpersonal blockers. Maintain awareness of frontend technical decisions and share context as needed. Promote consistent engineering practices through code reviews, mentoring or facilitation. Who are you: Strong communication and people management. Good judgement in balancing technical and delivery priorities. Experience in modern frontend engineering (React, component libraries, tooling, etc.). Ability to step back from code but zoom in when needed to support decisions. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. This role will lead first line risk and compliance for the Customer and Commercial function (including trading, retail proposition, digital, brand and marketing), a member of the senior leadership team you will work closely with the senior leaders in their respective accountabilities. You will be key in developing and maintaining oversight of our governance processes to ensure our activity and initiatives deliver good customer outcomes, are aligned to our strategic priorities and commercial objectives, and fall within our conduct risk appetite. Key Responsibilities: Develop, implement, and maintain a consistent approach to good governance and management within the Customer and Commercial function at Policy Expert. This will include agreeing what good governance looks like and working with cross-functional stakeholders to deliver it. Being the first point of contact for the function for advice and guidance on regulatory and legal issues, governance processes, and best practices. Being the first point of contact with second line colleagues and representing the function in all relevant second line forums Monitoring and developing our policies and processes to ensure ongoing good governance and good business Pioneering implementation of the company's Risk Management Framework (RMF), which is aligned to regulatory and industry standards. Overseeing risk identification, assessment, monitoring, managing, and reporting processes across all teams. Run the response and reporting for relevant risk events. Lead risk and control self-assessment (RCSA) processes, ensuring risks are identified, assessed, and mitigated, and that Controls are fit for purpose, tested regularly, and strengthened accordingly. Develop, define, and manage appropriate Key Risk Indicators (KRI). Embed a risk-aware culture across the function by engaging with stakeholders at all levels, providing training, and promoting best practices Upskill yourself and the function with FCA regulatory requirements and industry best practices. Collaborate with other functions (e.g., Second Line Group Risk, Compliance, Internal Audit) Promote good customer outcomes across the function and wider business. Who are you: You will have a strong proven track record of working in a governance and/or internal audit role and will be experienced working in a fast paced and evolving environment. Given the nature of the role, you must have strong influencing and relationship skills, with a firm focus on collaboration. You should also be able to keep a strategic focus in driving results. In addition, you should have a strong ability to assess and interpret data in meaningful ways. You will enjoy working in a regulated environment and excel working in an evolving business with the ability to adapt to change. Working knowledge of: Insurance Distribution Directive (IDD), FCA Handbooks, specifically, PROD, SYSC, PRIN, DISP which correlate with Consumer Duty Knowledge of insurance products (home, car, pet preferred, but not essential). Experience of delivering exceptional product/customer outcomes in a regulated industry. Capable of making quick, measured, and proportionate judgments or escalations. Strong understanding of the technical workings of general insurance products. Good analytical ability and data analysis skills. Strong verbal and written communication skills, including stakeholder management report writing. Ability to manage own workload and prioritise effectively. An agile approach to working. Strong knowledge of FCA regulatory requirements and industry best practices. Exceptional communication skills, with the ability to present complex risk issues clearly to diverse audiences. Demonstrated ability to develop and embed risk frameworks, policies, and procedures. This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Jul 28, 2025
Full time
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. This role will lead first line risk and compliance for the Customer and Commercial function (including trading, retail proposition, digital, brand and marketing), a member of the senior leadership team you will work closely with the senior leaders in their respective accountabilities. You will be key in developing and maintaining oversight of our governance processes to ensure our activity and initiatives deliver good customer outcomes, are aligned to our strategic priorities and commercial objectives, and fall within our conduct risk appetite. Key Responsibilities: Develop, implement, and maintain a consistent approach to good governance and management within the Customer and Commercial function at Policy Expert. This will include agreeing what good governance looks like and working with cross-functional stakeholders to deliver it. Being the first point of contact for the function for advice and guidance on regulatory and legal issues, governance processes, and best practices. Being the first point of contact with second line colleagues and representing the function in all relevant second line forums Monitoring and developing our policies and processes to ensure ongoing good governance and good business Pioneering implementation of the company's Risk Management Framework (RMF), which is aligned to regulatory and industry standards. Overseeing risk identification, assessment, monitoring, managing, and reporting processes across all teams. Run the response and reporting for relevant risk events. Lead risk and control self-assessment (RCSA) processes, ensuring risks are identified, assessed, and mitigated, and that Controls are fit for purpose, tested regularly, and strengthened accordingly. Develop, define, and manage appropriate Key Risk Indicators (KRI). Embed a risk-aware culture across the function by engaging with stakeholders at all levels, providing training, and promoting best practices Upskill yourself and the function with FCA regulatory requirements and industry best practices. Collaborate with other functions (e.g., Second Line Group Risk, Compliance, Internal Audit) Promote good customer outcomes across the function and wider business. Who are you: You will have a strong proven track record of working in a governance and/or internal audit role and will be experienced working in a fast paced and evolving environment. Given the nature of the role, you must have strong influencing and relationship skills, with a firm focus on collaboration. You should also be able to keep a strategic focus in driving results. In addition, you should have a strong ability to assess and interpret data in meaningful ways. You will enjoy working in a regulated environment and excel working in an evolving business with the ability to adapt to change. Working knowledge of: Insurance Distribution Directive (IDD), FCA Handbooks, specifically, PROD, SYSC, PRIN, DISP which correlate with Consumer Duty Knowledge of insurance products (home, car, pet preferred, but not essential). Experience of delivering exceptional product/customer outcomes in a regulated industry. Capable of making quick, measured, and proportionate judgments or escalations. Strong understanding of the technical workings of general insurance products. Good analytical ability and data analysis skills. Strong verbal and written communication skills, including stakeholder management report writing. Ability to manage own workload and prioritise effectively. An agile approach to working. Strong knowledge of FCA regulatory requirements and industry best practices. Exceptional communication skills, with the ability to present complex risk issues clearly to diverse audiences. Demonstrated ability to develop and embed risk frameworks, policies, and procedures. This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
ESG Manager (Environmental, Social, Governance) London Policy Expert - ESG Manager (Environmental, Social, Governance) Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. Hear from our team about what it's like working at Policy Expert Your day to day: At Policy Expert, we're looking for a passionate and experienced ESG Manager to lead and transform Environmental, Social and Governance initiatives within our business. As ESG Manager, you will play a pivotal role in establishing and embedding an ESG strategy within the business. You will help define our ESG vision and translate it into actionable initiatives that align with regulatory expectations, customer and employee values and long-term business sustainability goals. As a key figure to the whole business for all things ESG, you'll report into the Head of Communications and manage relationships with key stakeholders from all areas of the business including People Experience, Risk & Compliance, Finance, Marketing and Communications, Operations and Product. Your Responsibilities: Develop and implement the company's first ESG strategy, tailored for our market and business model. Identify and prioritise ESG topics most relevant to Policy Expert and its stakeholders. Work with key stakeholders to develop ESG related policies where necessary. Work with Risk & Compliance teams to ensure regulatory requirements are met and ESG related risks identified. Work with People Experience to support and advance DEI initiatives, ensuring these efforts contribute meaningfully to our overall goals and strategy. Pilot charitable initiatives across sites, ensuring activities support goals and engage employees. Oversee data collection and reporting to improve transparency. Prepare ESG reports as needed for internal and/or external stakeholders. Engage internal stakeholders to build ESG awareness and embed ESG in company culture. Advocate ESG best practices, acting as subject matter expert and advising internally on emerging ESG topics. Who are you? Proven experience in developing and implementing ESG strategies aligned with business objectives. Competencies in data collection and analyses and experience with ESG reporting frameworks. A strong grasp of ESG topics including but not limited to Climate, DEI, Charity, Sustainability and Governance. An awareness of emerging ESG regulations, especially in UK. A passion for making a difference by embedding ESG within a business, ensuring longevity. A confident communicator with strong stakeholder management skills and the ability to collaborate cross-functionally, influencing with credibility at all levels, including engaging external stakeholders where relevant. Detail focused, organised and comfortable working with data. Experience in a regulated environment would be advantageous. Adaptability and is comfortable working in a fast-paced environment, able to pivot to meet evolving needs and priorities. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Jul 28, 2025
Full time
ESG Manager (Environmental, Social, Governance) London Policy Expert - ESG Manager (Environmental, Social, Governance) Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. Hear from our team about what it's like working at Policy Expert Your day to day: At Policy Expert, we're looking for a passionate and experienced ESG Manager to lead and transform Environmental, Social and Governance initiatives within our business. As ESG Manager, you will play a pivotal role in establishing and embedding an ESG strategy within the business. You will help define our ESG vision and translate it into actionable initiatives that align with regulatory expectations, customer and employee values and long-term business sustainability goals. As a key figure to the whole business for all things ESG, you'll report into the Head of Communications and manage relationships with key stakeholders from all areas of the business including People Experience, Risk & Compliance, Finance, Marketing and Communications, Operations and Product. Your Responsibilities: Develop and implement the company's first ESG strategy, tailored for our market and business model. Identify and prioritise ESG topics most relevant to Policy Expert and its stakeholders. Work with key stakeholders to develop ESG related policies where necessary. Work with Risk & Compliance teams to ensure regulatory requirements are met and ESG related risks identified. Work with People Experience to support and advance DEI initiatives, ensuring these efforts contribute meaningfully to our overall goals and strategy. Pilot charitable initiatives across sites, ensuring activities support goals and engage employees. Oversee data collection and reporting to improve transparency. Prepare ESG reports as needed for internal and/or external stakeholders. Engage internal stakeholders to build ESG awareness and embed ESG in company culture. Advocate ESG best practices, acting as subject matter expert and advising internally on emerging ESG topics. Who are you? Proven experience in developing and implementing ESG strategies aligned with business objectives. Competencies in data collection and analyses and experience with ESG reporting frameworks. A strong grasp of ESG topics including but not limited to Climate, DEI, Charity, Sustainability and Governance. An awareness of emerging ESG regulations, especially in UK. A passion for making a difference by embedding ESG within a business, ensuring longevity. A confident communicator with strong stakeholder management skills and the ability to collaborate cross-functionally, influencing with credibility at all levels, including engaging external stakeholders where relevant. Detail focused, organised and comfortable working with data. Experience in a regulated environment would be advantageous. Adaptability and is comfortable working in a fast-paced environment, able to pivot to meet evolving needs and priorities. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. The DataOps team ensures our data platform is reliable, secure, and high-performing. We manage the tools, infrastructure, and standards that enable teams to manage our source datasets and to build and maintain trusted data products with speed and confidence. Your day to day: As a member of the DataOps team, you'll be responsible for: Defining and implementing best practices in infrastructure and software delivery in our new GCP environments. Evolving our CI/CD tooling using GitHub Actions to enable fast, reliable deployments. Building reusable Infrastructure-as-Code (IaC) templates and pipelines that product and data teams can build on. Developing automation and tooling to improve developer productivity and operational efficiency. Providing expert advice and guidance to other developer teams on cross-functional aspects, identifying performance bottlenecks, and ensuring optimal scalability. Embracing cloud cost optimisation, observability, and high-quality infrastructure delivery practices. Leveraging the latest technologies and tools to enhance developers' productivity and overall platform experience. Who are you: Skills we look for (but don't worry if you don't tick all of them): Hands-on GCP experience - especially in infrastructure or data platform contexts (e.g. BigQuery, Cloud Functions, IAM etc.). Proficiency in at least one IaC framework; experience in Terraform would be ideal. Strong focus on automation - building testable and repeatable infrastructure through continuous delivery pipelines. Proficiency in Python with a strong emphasis on scripting in a test-driven, object-oriented manner - essential for developing automation and tooling used within the platform. Experience developing AWS cloud infrastructure is a bonus, as there could be opportunities to contribute to our existing AWS estate. A mindset of treating infrastructure as software - using code reviews, trunk-based development, and automated testing. Operational experience with observability practices and tooling such as logging, alerting and tracing. Cost awareness and ability to manage cloud spend efficiently. Ability to influence technical initiatives and reinforce best practices. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select Do you have experience with GCP? Select If so, what experience do you have with GCP?
Jul 28, 2025
Full time
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. The DataOps team ensures our data platform is reliable, secure, and high-performing. We manage the tools, infrastructure, and standards that enable teams to manage our source datasets and to build and maintain trusted data products with speed and confidence. Your day to day: As a member of the DataOps team, you'll be responsible for: Defining and implementing best practices in infrastructure and software delivery in our new GCP environments. Evolving our CI/CD tooling using GitHub Actions to enable fast, reliable deployments. Building reusable Infrastructure-as-Code (IaC) templates and pipelines that product and data teams can build on. Developing automation and tooling to improve developer productivity and operational efficiency. Providing expert advice and guidance to other developer teams on cross-functional aspects, identifying performance bottlenecks, and ensuring optimal scalability. Embracing cloud cost optimisation, observability, and high-quality infrastructure delivery practices. Leveraging the latest technologies and tools to enhance developers' productivity and overall platform experience. Who are you: Skills we look for (but don't worry if you don't tick all of them): Hands-on GCP experience - especially in infrastructure or data platform contexts (e.g. BigQuery, Cloud Functions, IAM etc.). Proficiency in at least one IaC framework; experience in Terraform would be ideal. Strong focus on automation - building testable and repeatable infrastructure through continuous delivery pipelines. Proficiency in Python with a strong emphasis on scripting in a test-driven, object-oriented manner - essential for developing automation and tooling used within the platform. Experience developing AWS cloud infrastructure is a bonus, as there could be opportunities to contribute to our existing AWS estate. A mindset of treating infrastructure as software - using code reviews, trunk-based development, and automated testing. Operational experience with observability practices and tooling such as logging, alerting and tracing. Cost awareness and ability to manage cloud spend efficiently. Ability to influence technical initiatives and reinforce best practices. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select Do you have experience with GCP? Select If so, what experience do you have with GCP?
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. Production of daily, weekly, and monthly reports for a range of stakeholders, with a view to learning to automate these over time Investigate patterns and produce figures on an ad hoc basis when requested by other areas of the business Design and work with product and technical teams to deliver solutions to data problems or to provide the data needed from new developments in the business Inform business decision-making with accurate data Provide feeds of data to other departments and systems to enable business processes Who are you: Strong experience working with data in Excel At least 4 years experience in a Data Analysis position Knowledge and experience of SQL databases, writing SQL queries, and working with large data sets (preferably Google BigQuery) Experience working in an embedded operating model where analysts are partnered with business domains to deliver actionable insights (desirable) Knowledge and experience in presenting figures and trends from data in reports to non-technical people Strong communication skills and ability to explain complex technical details to non-technical stakeholders Willingness and drive for continuous development of both own skills and the data capability of the business Interest in exploring new technologies in the data industry Knowledge and experience with automated reporting platforms Insurance industry experience would be considered an advantage This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Jul 28, 2025
Full time
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. Production of daily, weekly, and monthly reports for a range of stakeholders, with a view to learning to automate these over time Investigate patterns and produce figures on an ad hoc basis when requested by other areas of the business Design and work with product and technical teams to deliver solutions to data problems or to provide the data needed from new developments in the business Inform business decision-making with accurate data Provide feeds of data to other departments and systems to enable business processes Who are you: Strong experience working with data in Excel At least 4 years experience in a Data Analysis position Knowledge and experience of SQL databases, writing SQL queries, and working with large data sets (preferably Google BigQuery) Experience working in an embedded operating model where analysts are partnered with business domains to deliver actionable insights (desirable) Knowledge and experience in presenting figures and trends from data in reports to non-technical people Strong communication skills and ability to explain complex technical details to non-technical stakeholders Willingness and drive for continuous development of both own skills and the data capability of the business Interest in exploring new technologies in the data industry Knowledge and experience with automated reporting platforms Insurance industry experience would be considered an advantage This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. At Policy Expert, data is at the heart of everything we do, and our ambition is clear: our data and analytics will enrich every customer experience, optimise every business decision, and empower every colleague. The Exec and Board have committed significant investment to establish and mature our data capabilities, underpinned by a transformative Data Strategy built around three core pillars: Operating Model, Data & Analytics Platform, and Data Culture. We have five disciplines - Data Management, Engineering, Science, Analytics, and Visualisation - that collaborate with the rest of the business to drive incremental value through data, operational excellence, and business agility. About the Data Analytics team: The Data Analytics team at Policy Expert is central to generating strategic value from data through insightful, actionable analysis. Sitting alongside Data Business Analysis (BA) and Analytics Engineering, our team translates complex data into clear insights, directly influencing key business decisions. We operate in a collaborative, business-partnering model, embedding analysts within critical decision-making forums across the organisation. Our focus is to empower the business to ask the right questions, leverage insights effectively, and drive actions that enhance performance and customer outcomes. Your day to day: As the Lead Insight Analyst, reporting into the Head of Data Analytics, you will: Lead, mentor, and grow a team of Insight Analysts, setting high standards for analytical rigour, clarity, and actionability. Produce and oversee the delivery of high-quality, impactful analyses and insights that directly inform and influence business decisions. Collaborate closely with business stakeholders to proactively identify critical questions and analytical opportunities, ensuring alignment with strategic business priorities. Embed yourself and your team within key decision-making forums, ensuring analytics insight directly supports and enhances business strategy and operations. Facilitate clear communication and understanding of insights across the business, ensuring analyses are intuitive, actionable, and directly linked to measurable business outcomes. Collaborate closely with Data Engineering and the rest of Data Analytics to ensure that our Data & Analytics Platform provides the rights data and tooling to enable high-quality analytical work. Champion and promote the adoption of analytics best practices, maintaining consistent methodologies and ensuring the reliability and clarity of analytical outputs. all relevant suppliers. Who are you: Seasoned analytics professional with proven leadership experience managing and developing high-performing analytical teams within the insurance industry. Deeply familiar with insurance-specific analytics, including pricing, customer experience, claims management, underwriting, and operational efficiency. Skilled in identifying, articulating, and delivering insightful, actionable analysis that directly drives business performance. Experienced in embedding analytics within key business forums, capable of proactively influencing senior stakeholders through clear, impactful communication. Adept at translating complex analytical concepts into clear, business-friendly insights, enabling stakeholders to make informed decisions quickly and confidently. Proficient with modern cloud data and analytics platforms (preferably GCP), with the ability to leverage these platforms for efficient, scalable analytics delivery. Strong collaborator who can seamlessly integrate with various data disciplines to ensure end-to-end delivery of analytical solutions. Passionate advocate for data-driven decision-making, committed to enhancing business literacy in analytics, fostering curiosity, and empowering colleagues to engage confidently with data insights. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select Are you happy with a Hybrid working environment (50/50)? Select
Jul 28, 2025
Full time
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. At Policy Expert, data is at the heart of everything we do, and our ambition is clear: our data and analytics will enrich every customer experience, optimise every business decision, and empower every colleague. The Exec and Board have committed significant investment to establish and mature our data capabilities, underpinned by a transformative Data Strategy built around three core pillars: Operating Model, Data & Analytics Platform, and Data Culture. We have five disciplines - Data Management, Engineering, Science, Analytics, and Visualisation - that collaborate with the rest of the business to drive incremental value through data, operational excellence, and business agility. About the Data Analytics team: The Data Analytics team at Policy Expert is central to generating strategic value from data through insightful, actionable analysis. Sitting alongside Data Business Analysis (BA) and Analytics Engineering, our team translates complex data into clear insights, directly influencing key business decisions. We operate in a collaborative, business-partnering model, embedding analysts within critical decision-making forums across the organisation. Our focus is to empower the business to ask the right questions, leverage insights effectively, and drive actions that enhance performance and customer outcomes. Your day to day: As the Lead Insight Analyst, reporting into the Head of Data Analytics, you will: Lead, mentor, and grow a team of Insight Analysts, setting high standards for analytical rigour, clarity, and actionability. Produce and oversee the delivery of high-quality, impactful analyses and insights that directly inform and influence business decisions. Collaborate closely with business stakeholders to proactively identify critical questions and analytical opportunities, ensuring alignment with strategic business priorities. Embed yourself and your team within key decision-making forums, ensuring analytics insight directly supports and enhances business strategy and operations. Facilitate clear communication and understanding of insights across the business, ensuring analyses are intuitive, actionable, and directly linked to measurable business outcomes. Collaborate closely with Data Engineering and the rest of Data Analytics to ensure that our Data & Analytics Platform provides the rights data and tooling to enable high-quality analytical work. Champion and promote the adoption of analytics best practices, maintaining consistent methodologies and ensuring the reliability and clarity of analytical outputs. all relevant suppliers. Who are you: Seasoned analytics professional with proven leadership experience managing and developing high-performing analytical teams within the insurance industry. Deeply familiar with insurance-specific analytics, including pricing, customer experience, claims management, underwriting, and operational efficiency. Skilled in identifying, articulating, and delivering insightful, actionable analysis that directly drives business performance. Experienced in embedding analytics within key business forums, capable of proactively influencing senior stakeholders through clear, impactful communication. Adept at translating complex analytical concepts into clear, business-friendly insights, enabling stakeholders to make informed decisions quickly and confidently. Proficient with modern cloud data and analytics platforms (preferably GCP), with the ability to leverage these platforms for efficient, scalable analytics delivery. Strong collaborator who can seamlessly integrate with various data disciplines to ensure end-to-end delivery of analytical solutions. Passionate advocate for data-driven decision-making, committed to enhancing business literacy in analytics, fostering curiosity, and empowering colleagues to engage confidently with data insights. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select Are you happy with a Hybrid working environment (50/50)? Select
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. This is an exciting time for us as we expand our Data Science capabilities to support our ambitious growth plans. We are embarking on a new chapter where we are increasing the use of data science and real-time ML engineering techniques to take our market leading models to the next level. And the customer is at the centre of this ambition. We have a plethora of datasets and cutting-edge technologies that can (and should!) be leveraged to create propositions that customers will rely on and love. Your day to day: As a Data Scientist you will be building predictive statistical models and machine learning models and pipelines to drive business growth. You will work with ML Engineers to ensure those are deployed in production and delivering real value. Activities will include: Developing data science and ML solutions (including GenAI) to drive growth, solve problems and increase automation across the business. Work within a cross-functional team (product managers, ML engineers, analysts) to deliver business goals. Influence and input into priorities using data to quantify new opportunities. Design and monitor A/B tests isolate the impact of initiatives. Be a champion of data science and ML, communicating its value to colleagues across the business. Who are you: Experience building machine learning models and deploying them into production, working with ML Engineers. Ability to apply knowledge in statistics and machine learning to real world problems. Nice to have experience with creating solutions using GenAI A desire to interact with stakeholders and translating business problems into practical solutions Good team working and communication skills with ability to explain complex techniques to non-technical audience. Demonstrate in-depth knowledge of data science tools and techniques, which you can use to solve problems creatively and to create opportunities for the business. Good programming skills with Python and good working knowledge of SQL and experience querying large datasets. Able to work with Data Engineers to identify the data engineering requirements for a data science product. Understand the need to cleanse and prepare data before including it in data science products Understand software architecture and how to write efficient, optimised code. Knowledge of the insurance industry would be an advantage but not essential. Ideally you will have experience working with the GCP vertex AI, or similar services. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
Jul 28, 2025
Full time
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. This is an exciting time for us as we expand our Data Science capabilities to support our ambitious growth plans. We are embarking on a new chapter where we are increasing the use of data science and real-time ML engineering techniques to take our market leading models to the next level. And the customer is at the centre of this ambition. We have a plethora of datasets and cutting-edge technologies that can (and should!) be leveraged to create propositions that customers will rely on and love. Your day to day: As a Data Scientist you will be building predictive statistical models and machine learning models and pipelines to drive business growth. You will work with ML Engineers to ensure those are deployed in production and delivering real value. Activities will include: Developing data science and ML solutions (including GenAI) to drive growth, solve problems and increase automation across the business. Work within a cross-functional team (product managers, ML engineers, analysts) to deliver business goals. Influence and input into priorities using data to quantify new opportunities. Design and monitor A/B tests isolate the impact of initiatives. Be a champion of data science and ML, communicating its value to colleagues across the business. Who are you: Experience building machine learning models and deploying them into production, working with ML Engineers. Ability to apply knowledge in statistics and machine learning to real world problems. Nice to have experience with creating solutions using GenAI A desire to interact with stakeholders and translating business problems into practical solutions Good team working and communication skills with ability to explain complex techniques to non-technical audience. Demonstrate in-depth knowledge of data science tools and techniques, which you can use to solve problems creatively and to create opportunities for the business. Good programming skills with Python and good working knowledge of SQL and experience querying large datasets. Able to work with Data Engineers to identify the data engineering requirements for a data science product. Understand the need to cleanse and prepare data before including it in data science products Understand software architecture and how to write efficient, optimised code. Knowledge of the insurance industry would be an advantage but not essential. Ideally you will have experience working with the GCP vertex AI, or similar services. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select What are your salary expectations? Are you happy with a Hybrid working environment (50/50)? Select
london Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. We're at the start of an exciting transformation. With bold investment in pricing, data, and technology, we're building a new Retail Price Optimisation team to redefine how we make pricing decisions. By combining advanced analytics, machine learning, rich data, and modern cloud infrastructure, we aim to unlock faster, smarter, and fairer pricing - creating real impact for both our customers and the business. About the Price Optimisation team: We're seeking bright, ambitious individuals eager to make a meaningful impact and accelerate their growth. You'll be supported by experienced leaders in retail pricing and data science who are deeply committed to your development and success. As a lean, hands-on team, we offer a unique opportunity to take on responsibility early, drive real change, and grow alongside the business. Joining us at this early stage means you'll help shape our innovation roadmap and team culture that's centered around technical excellence, commercial impact, and delivering real value to our customers. Your day to day: Behavioural and Profitability Models: Develop and maintain customer lifetime value (CLTV) and price sensitivity models, to support informed pricing decisions and long-term business performance. Price Optimisation: Own and deliver pricing optimisation processes, including regular Efficient Frontier modelling and customer outcome simulations, to identify the optimal balance between volume, price, and contribution. Innovation and Advanced Analytics: Pioneer continuous improvement by introducing advanced analytics techniques, machine learning approaches, and modern pricing tools. ML Engineering Integration: Partner with ML Engineering to elevate model sophistication, overseeing integration with Radar API and ensuring smooth MLOps deployment pipelines. Leadership & Mentoring: Support and mentor junior analysts, sharing knowledge and promoting best practices across the team. Who are you: We know we have high expectations, so please don't worry if you don't tick all the boxes, you'll certainly learn on the job! MSc or PhD, or equivalent experience in a quantitative field Deep theoretical knowledge of statistical methods and ML algorithms and their practical applications. Strong proficiency in SQL and Python, especially with core ML libraries (e.g. scikit-learn, XGBoost, SciPy, PyTorch) Extensive hands-on experience in taking advanced statistical/ML solutions from prototype to production and delivering high-impact outcomes to complex business problems Proactive technical leader with a strong bias for innovation and continuous improvement, powered to question the status quo and deliver meaningful change end-to-end Excellent communication and stakeholder skills, with the ability to present technical insights clearly to non-technical audiences Nice-to-have Familiarity with MLOps and development best practice, including production-grade model design and deployment, version control (e.g. Git), code reviews, CI/CD pipelines, unit testing, and collaborative workflows such as Agile. Experience with optimisation techniques (e.g. gradient descent, Bayesian methods, Lagrangian methods etc) and their practical application. Experience in UK General Insurance (Motor and/or Home), with a solid understanding of pricing foundations and regulatory governance. Familiarity with pricing/modelling software: e.g. Emblem, Radar, or Earnix Proficiency using cloud technologies (e.g. AWS/GCP/Azure) This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select Do you have more than 2 years working in Data Science? Select
Jul 28, 2025
Full time
london Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. We're at the start of an exciting transformation. With bold investment in pricing, data, and technology, we're building a new Retail Price Optimisation team to redefine how we make pricing decisions. By combining advanced analytics, machine learning, rich data, and modern cloud infrastructure, we aim to unlock faster, smarter, and fairer pricing - creating real impact for both our customers and the business. About the Price Optimisation team: We're seeking bright, ambitious individuals eager to make a meaningful impact and accelerate their growth. You'll be supported by experienced leaders in retail pricing and data science who are deeply committed to your development and success. As a lean, hands-on team, we offer a unique opportunity to take on responsibility early, drive real change, and grow alongside the business. Joining us at this early stage means you'll help shape our innovation roadmap and team culture that's centered around technical excellence, commercial impact, and delivering real value to our customers. Your day to day: Behavioural and Profitability Models: Develop and maintain customer lifetime value (CLTV) and price sensitivity models, to support informed pricing decisions and long-term business performance. Price Optimisation: Own and deliver pricing optimisation processes, including regular Efficient Frontier modelling and customer outcome simulations, to identify the optimal balance between volume, price, and contribution. Innovation and Advanced Analytics: Pioneer continuous improvement by introducing advanced analytics techniques, machine learning approaches, and modern pricing tools. ML Engineering Integration: Partner with ML Engineering to elevate model sophistication, overseeing integration with Radar API and ensuring smooth MLOps deployment pipelines. Leadership & Mentoring: Support and mentor junior analysts, sharing knowledge and promoting best practices across the team. Who are you: We know we have high expectations, so please don't worry if you don't tick all the boxes, you'll certainly learn on the job! MSc or PhD, or equivalent experience in a quantitative field Deep theoretical knowledge of statistical methods and ML algorithms and their practical applications. Strong proficiency in SQL and Python, especially with core ML libraries (e.g. scikit-learn, XGBoost, SciPy, PyTorch) Extensive hands-on experience in taking advanced statistical/ML solutions from prototype to production and delivering high-impact outcomes to complex business problems Proactive technical leader with a strong bias for innovation and continuous improvement, powered to question the status quo and deliver meaningful change end-to-end Excellent communication and stakeholder skills, with the ability to present technical insights clearly to non-technical audiences Nice-to-have Familiarity with MLOps and development best practice, including production-grade model design and deployment, version control (e.g. Git), code reviews, CI/CD pipelines, unit testing, and collaborative workflows such as Agile. Experience with optimisation techniques (e.g. gradient descent, Bayesian methods, Lagrangian methods etc) and their practical application. Experience in UK General Insurance (Motor and/or Home), with a solid understanding of pricing foundations and regulatory governance. Familiarity with pricing/modelling software: e.g. Emblem, Radar, or Earnix Proficiency using cloud technologies (e.g. AWS/GCP/Azure) This role will be based in our London office in a 50/50 Hybrid mode We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select Do you have more than 2 years working in Data Science? Select
Policy Expert - Group Head of Underwriting Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. You'll take ownership in shaping and executing our underwriting strategy, leveraging your technical expertise, market insight, and commercial acumen to drive sustainable and profitable growth. As the head of our underwriting function across all products, you'll bring sharp judgement, deep industry knowledge, and strategic vision - not just to the underwriting team, but to the entire Policy Expert business. Your influence will help steer key decisions, elevate underwriting standards, and support innovation as we continue to grow. Key accountabilities: Strategic ownership of our underwriting proposition for the wider business including Exec team. Development and implementation of underwriting strategy including underwriting footprint and acceptance appetite. Strategic guidance to senior underwriting team and stakeholders including Claims. Input of underwriting know-how and experience into pricing and product strategy and processes. Oversight of operational underwriting (delegated authority, escalated referrals etc). Development and implementation of underwriting governance and compliance framework, including audit activity. Work closely with senior UW, Pricing, Product colleagues to optimise our UW footprint and mix management. Work closely with Risk & Reserving and Claims teams to identify and respond to emerging issues relating to underwriting and loss ratio performance. Liaise with and influence partner insurers in the development of our underwriting proposition (footprint, acceptance rules etc). Who are you: 7 + years' experience in a personal lines underwriting leadership role, with a strong knowledge of the personal lines market, the core products and ancillaries, market dynamics and future development, underwriting growth management strategy (in particular in the aggregator market), pricing and product strategies, and legal and regulatory impacts. Strong knowledge of underwriting philosophies across our peer group and the wider market. Strong knowledge of claim trends. Ability to demonstrate underwriting thought stewardship and implementation. Strong numerical and analytical skills and experienced user of relevant software. Experience/understanding of use of data to enhance underwriting strategy and resolutions, including counter-fraud application. Demonstrable experience of managing relationships with insurers and/or reinsurers to drive underwriting performance and growth. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced M aternity & PaternityLeave Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select Are you happy with a Hybrid working environment (50/50)? Select
Jul 28, 2025
Full time
Policy Expert - Group Head of Underwriting Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013. You'll take ownership in shaping and executing our underwriting strategy, leveraging your technical expertise, market insight, and commercial acumen to drive sustainable and profitable growth. As the head of our underwriting function across all products, you'll bring sharp judgement, deep industry knowledge, and strategic vision - not just to the underwriting team, but to the entire Policy Expert business. Your influence will help steer key decisions, elevate underwriting standards, and support innovation as we continue to grow. Key accountabilities: Strategic ownership of our underwriting proposition for the wider business including Exec team. Development and implementation of underwriting strategy including underwriting footprint and acceptance appetite. Strategic guidance to senior underwriting team and stakeholders including Claims. Input of underwriting know-how and experience into pricing and product strategy and processes. Oversight of operational underwriting (delegated authority, escalated referrals etc). Development and implementation of underwriting governance and compliance framework, including audit activity. Work closely with senior UW, Pricing, Product colleagues to optimise our UW footprint and mix management. Work closely with Risk & Reserving and Claims teams to identify and respond to emerging issues relating to underwriting and loss ratio performance. Liaise with and influence partner insurers in the development of our underwriting proposition (footprint, acceptance rules etc). Who are you: 7 + years' experience in a personal lines underwriting leadership role, with a strong knowledge of the personal lines market, the core products and ancillaries, market dynamics and future development, underwriting growth management strategy (in particular in the aggregator market), pricing and product strategies, and legal and regulatory impacts. Strong knowledge of underwriting philosophies across our peer group and the wider market. Strong knowledge of claim trends. Ability to demonstrate underwriting thought stewardship and implementation. Strong numerical and analytical skills and experienced user of relevant software. Experience/understanding of use of data to enhance underwriting strategy and resolutions, including counter-fraud application. Demonstrable experience of managing relationships with insurers and/or reinsurers to drive underwriting performance and growth. This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced M aternity & PaternityLeave Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment" At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Interested in building your career at Policy Expert? Get future opportunities sent straight to your email. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship for this position? Select Are you happy with a Hybrid working environment (50/50)? Select
