Sightsavers

Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team Salary: £28,992 to £34,108 Location: UK remote - with monthly travel to Haywards Heath, West Sussex Contract: 12-Month Fixed-Term Contract Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia. We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues. About the role This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world. Typical duties will include: Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities Preparing contractual paperwork Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner Actively engaging with HRIS software changes Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting Leading and delivering knowledge sessions Pay and benefits administration in conjunction with the Payroll team Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders This is an involved and varied role. Please read the full job description for further details Benefits Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. About you We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have: Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential). Basic understanding of employment law in any of Sightsavers locations. Ideally previous HR/recruitment experience within an international or complex organisation. Demonstrable planning and prioritisation skills. Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases. Intermediate level knowledge of Microsoft 365 products. Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required. Proactive attitude to change with the ability to recommend improvements to process and practice, leading through to implementation. Fluency in French (essential). Please read the job description for full details of the essential knowledge and skills required for this role. Next steps To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in mid-January. Longlisted candidates will be asked to complete an assessment including language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.

Title: Digital Fundraising Insight and Optimisation Manager Salary: £42,000 - £47,000 Location : UK Remote with regular office days (approx. 1 2 per month) or hybrid (our head in Haywards Heath is open Tuesday, Wednesday and Thursday for those who prefer to work from the office regularly) Contract: Permanent Hours: This is a full-time role with some flexibility around hours worked. About the role Sightsavers are looking for an experienced Digital Fundraising Insight & Optimisation Manager to lead global CRO and experimentation strategies that maximise income and improve supporter journeys. As the Insight & Optimisation Manager, you will champion data-driven decision-making, embed best-practice processes and drive continuous optimisation across channels and markets. Working with internal teams and external partners, you ll ensure insights and testing deliver measurable improvements to fundraising performance. Responsibilities Lead global CRO and experimentation strategy to maximise income and donor retention across digital fundraising channels. Own and prioritise the testing roadmap, delivering high-impact A/B and multivariate experiments aligned with organisational goals. Collaborate with UX/UI, analytics and development teams to remove conversion barriers and ensure accessible, user-friendly supporter experiences. Explore and pilot emerging CRO technologies, AI-driven tools, and automation to drive continuous improvement. Champion data-driven decision-making and provide actionable insights through performance dashboards and clear reporting. Ensure data integrity and best practice across analytics platforms, including GA4, Google Tag Manager and Big Query using SQL for complex queries. Partner with CRM teams on predictive modelling and segmentation to enhance targeting and personalisation. Manage budgets, forecasting and expenditure plans to align with strategic objectives and support digital fundraising performance. Coach and develop the Insight & Optimisation Executive and manage supplier relationships to ensure quality and responsiveness. Embed efficient workflows, support technical integrations and collaborate on new digital fundraising products informed by supporter insight. This is a dynamic role with the chance to shape strategy, influence decisions and drive significant improvements to supporter experience and fundraising performance. Please see the Job Description for full details. Jobholder Requirements Essential Proven experience managing CRO programmes and leading teams. Strong knowledge of CRO principles, A/B testing and experimentation frameworks. Hands-on experience with GA4 and familiarity with HTML, CSS and JavaScript. Proficiency with CRO and analytics tools such as Hotjar and VWO (or similar). Excellent stakeholder management and communication skills with the ability to turn complex data into actionable insights. Strong organisational skills and ability to prioritise effectively in a fast-paced environment. Desirable Experience with SQL, BigQuery and data visualisation tools. Knowledge of personalisation strategies and customer journey optimisation. Experience working in a fundraising environment. To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. We anticipate that remote interviews will take place from 19 January onwards and the interview process will likely include two stages with a task. To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. We will provide interview themes in advance to support candidates. Closing date: 11 January 2026 As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.